Phone-Call Etiquette Checklist Landlines; Cell-Phones - Plusto.com
Phone-Call Etiquette Checklist Landlines; Cell-Phones - Plusto.com
Phone-Call Etiquette Checklist Landlines; Cell-Phones - Plusto.com
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
D. BUSINESS ETIQUETTE: YOUR PERSONAL VOICE MAIL MESSAGE<br />
No Summary Detail Check<br />
1 Outgoing message 1. Your outgoing message should be given in a friendly voice, stating your<br />
name and requesting that the caller leave a message and phone number.<br />
2. Keep it brief and to the point.<br />
3. <strong>Call</strong>ers don’t want to spend time listening to where you may be or how<br />
sorry you are that you missed the call.<br />
2 Avoid being flippant or<br />
cute on your voice-mail<br />
3 Re-fresh your<br />
voice-mail message<br />
4 On-leave or out-of-the<br />
office messages<br />
5 Check your voice-mail<br />
messages regularly<br />
1. While talking like Daffy Duck or Barry White may be funny at home, it<br />
does not convey a professional business image.<br />
2. Humorous messages may seem charming at first, even perhaps the<br />
second time and then it gets irritating.<br />
1. Change your voice-mail message every three months.<br />
2. Occasionally, call your own number, to evaluate how a new customer,<br />
colleague, or vendor might perceive you.<br />
1. Leave a voice message when on leave.<br />
2. The voice message needs to be simple, stating the dates when you will be<br />
unavailable.<br />
3. Include within your message an alternative contact number and or<br />
person, should the message be urgent.<br />
4. Nobody needs to know where you are and what a fantastic time you are<br />
having!<br />
1. Check your voice mail at least twice a day, and more than twice a day, if<br />
you receive sensitive information.<br />
4
Change language