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ORacle<br />

SUMMER 2012<br />

The Mill casino hotel & RV park<br />

MEETING PROFESSIONALS INTERNATIONAL OREGON CHAPTER


MPI-OC Association<br />

President’s Message<br />

Still Excited!<br />

By Midge Dobbs<br />

SUMMER 2012<br />

PO Box 4346<br />

Portland, OR 97208-4346<br />

503-626-8197<br />

www.mpioc.org<br />

Association Manager<br />

Stephanie Kennedy<br />

info@mpioc.org<br />

On the Cover:<br />

The Mill Casino Hotel & RV Park<br />

As it became evident that the MPI year<br />

was coming to an end, I began getting<br />

that question again: “Are you excited”?<br />

Even though the question was the same,<br />

the meaning was different. People were<br />

asking if I was excited that my term as President was<br />

almost over. My answer remained the same as the<br />

beginning of the beginning of the year, “Absolutely!”<br />

Absolutely—because we had an amazing year.<br />

Absolutely—because we accomplished a ton.<br />

Absolutely—because as a leadership team our<br />

year is complete with victory. Absolutely—<br />

because the 2012/2013 leadership team is<br />

going to rock!<br />

Every good team sets goals; this<br />

year we had team goals and I had<br />

personal goals that I wanted to<br />

accomplish. In addition to the 125<br />

strategies that supported our 27<br />

goals for the year, I am excited to<br />

highlight the following:<br />

The ORacle is published four<br />

times four times a year a by year the by Oregon the<br />

Chapter, Oregon Chapter—Meeting<br />

Professionals<br />

International Professionals International<br />

and is distributed<br />

as and a is member distributed benefit. as a The member<br />

ORacle benefit. is The designed ORacle to is inform designed<br />

members to inform about members MPI-OC about<br />

activities MPI-OC activities and current and events. current<br />

Reproduction events. Reproduction of any material of any<br />

that material appears that in appears this publication in this<br />

without publication permission without is permission<br />

is prohibited.<br />

For advertising rates or to<br />

reserve to reserve space, space, contact contact Bettina<br />

Chuck Paul Vollmer at bettina@llm.com at paul@llm.com or or<br />

800-647-1511 x2233. x2222.<br />

© 2011, 2012, <strong>LLM</strong> <strong>Publications</strong>, Inc.<br />

99Our satisfaction at monthly<br />

education programs increased<br />

from 3.76 in 2010/2011 to 4.14<br />

in 2011/2012<br />

99Our overall membership<br />

satisfaction rating went from 8.26<br />

in 2011 to 8.47 in 2012, with an<br />

overall regional ranking of #6 and<br />

a global ranking of #9! Yes, you are<br />

reading that right!<br />

99We had 84 volunteers filling 105 positions<br />

throughout the year, that’s 63% of our<br />

chapter holding a volunteer role!<br />

99Thanks to our current Past President, Cindy Wallace,<br />

CMP, CMM, our Past President’s Council was formed.<br />

Throughout the year this council gave advice and a valuable<br />

historical perspective for the current Leadership Team.<br />

99We formed a Student Club at Mt. Hood Community College with<br />

10 active MPI Student Members. We have plans to expand our<br />

Student Club program to Lane Community College next year and<br />

will assist both clubs with monthly educational programs at their<br />

schools as well as encouragement and guidance on their careers<br />

in this great hospitality industry we all love!<br />

2 | The ORacle MPI Oregon Chapter


President’s Message<br />

99We engaged a cloud based<br />

membership database<br />

service, allowing our chapter<br />

administrator, to manage<br />

our members many needs<br />

and run reports for our<br />

committees.<br />

99We came in second place<br />

for Meeting Madness at<br />

the International Level,<br />

sending our November<br />

speaker, Greg Duff, to the<br />

World Education Congress<br />

in St. Louis and winning our<br />

chapter $500 to spend on<br />

education next year!<br />

MPI came out with a new<br />

campaign this year called “I am<br />

MPI,” and the premise was: I am<br />

MPI. I love what we do. It might<br />

sound a bit sappy…but I have<br />

to say; this is my MPI and I love<br />

what we do.<br />

All of this doesn’t come with a<br />

bit of sadness. As I move into<br />

my role of Past President, I<br />

find myself in a position that<br />

is held by 28 others that have<br />

come before me. I hope to be<br />

able to stand by these amazing<br />

28 and join their group with<br />

pride. I also hope to add value<br />

to their Council and give back<br />

to a chapter that has truly given<br />

me so much! Thank you for<br />

the privilege of serving you. I<br />

cannot tell you how proud I am<br />

to say that my MPI is the Oregon<br />

Chapter!<br />

Defining the Power of Meetings ® SUMMER 2012 | 3


Mpi-oc board<br />

2012–2013<br />

MPI-OC Officers<br />

Executive Committee<br />

President<br />

Anne Hallinan, CMP<br />

541-896-3088<br />

anne@marronehallinan.com<br />

President-Elect<br />

Jennifer Cox<br />

503-684-3322<br />

jenniferc@mtrwestern.com<br />

Immediate Past President<br />

Midge Dobbs, CMP<br />

360-635-2629<br />

midge.dobbs@cohores.com<br />

VP Communications<br />

Dawn Rasmussen, CARW, CMP, CTP<br />

503-539-3954<br />

dawn@pathfindercareers.com<br />

VP Education<br />

Janis Ross, MBA<br />

541-484-5307<br />

janis@travellanecounty.org<br />

VP Finance<br />

Melodie King, CMP<br />

503-726-5227<br />

mking@ohca.org<br />

VP Membership<br />

Kim Herrmann, CMP<br />

503-335-2852<br />

kherrmann@pollinhotels.com<br />

Volunteer Appreciation<br />

Board of Directors<br />

Director, Strategic Alliances<br />

Tara Thomas, CMP, DMCP<br />

503-225-0143<br />

tarat@thedussingroup.com<br />

Director, Fundraising<br />

Tim Neill<br />

503-546-6415<br />

tim@avrentalservices.com<br />

Director, Special Education<br />

Cathy Mason, CMP<br />

503-297-6013<br />

cathy.m.mason@live.com<br />

Director, Monthly Programs<br />

Darcie LaMotte-Waage<br />

503-241-2102<br />

dwaage@bensonhotel.com<br />

Director, Member Recruitment<br />

Cyndi Holloway, CMP<br />

503-978-4553<br />

cyndi.holloway@redlionontheriver.com<br />

Director, Member Retention<br />

Amber Cagle, CMP<br />

503-725-2607<br />

4 acagie@pdx.edu<br />

| The ORacle<br />

On Tuesday, July 19th<br />

the outgoing board and<br />

committee chairs celebrated<br />

at Trader Vic’s Portland with<br />

Mai Tai’s in hand. We held our<br />

final board meeting, installed<br />

the 2012–2013 Board of<br />

Directors and then celebrated<br />

in style. Thanks to Karah at<br />

Trader Vic’s for hosting our<br />

group and taking care of our<br />

hardworking volunteers!<br />

MPI Oregon Chapter


Volunteers<br />

Thank You to our Volunteers!<br />

As a chapter with 220+ we have one staff person who works part time for us. The rest is done by a team<br />

of volunteers...many volunteers. This year we had 84 volunteers filling 105 positions that served countless<br />

hours to make MPI Oregon run.<br />

Thank you for what you do! We cannot do it without you!<br />

Leadership Team<br />

President<br />

Midge Dobbs, CMP<br />

CoHo•Res (Connect Hotel Reservations)<br />

Immediate Past President<br />

Cindy Wallace, CMP, CMM<br />

Opus Solutions<br />

President-Elect<br />

Anne Hallinan, CMP<br />

Marrone-Hallinan Event Management<br />

VP Finance<br />

Jennifer Cox<br />

MTR Western<br />

VP Education<br />

Melodie King, CMP<br />

Oregon Healthcare Association<br />

VP Communications<br />

Alex Doyle, CMP<br />

21st Century Group<br />

VP Membership<br />

Jennifer Walsdorf, CMP, CMM, CTE<br />

Tzell Travel Group Northwest<br />

Director Strategic Alliance<br />

Darcie LaMotte-Waage<br />

Oregon Health Care Association<br />

Director Fundraising<br />

Cyndi Holloway, CMP<br />

Red Lion Hotel on the River–Jantzen Beach<br />

Director Monthly Education<br />

Michele Starry<br />

Independent<br />

Director Special Educational Projects<br />

Tim Neill<br />

AV Rental Services<br />

Director Marketing<br />

Merrissa Burleigh<br />

Salem Conference Center<br />

Director Member Recruitment<br />

Sarah Taillon<br />

The Kog Company<br />

Director Member Retention<br />

Kim Herrmann, CMP<br />

Sheraton Portland Airport Hotel<br />

Association Manager<br />

Stephanie Kennedy<br />

MPI Oregon Chapter<br />

Awards Gala Team<br />

Co-Chair Awards<br />

Kim Herrmann, CMP<br />

Sheraton Portland Airport Hotel<br />

Co-Chair Awards<br />

Royce Mason, CMP<br />

Royce’s Prop Shop<br />

Shalia Clock<br />

The Benson Hotel<br />

Christina Devlin, CMP, CMM<br />

Associated General Contractors<br />

OR Columbia Chapter<br />

Connie Thorpe<br />

DoubleTree by Hilton Portland<br />

Darcie LaMotte-Waage<br />

Oregon Health Care Association<br />

Kristina Griffith<br />

Team Casino & Parties<br />

Susan Renner, CMP<br />

Hilton Portland & Executive Tower<br />

Jennifer Walsdorf, CMP, CMM, CTE<br />

Tzell Travel Group Northwest<br />

Rosario Jukkala<br />

Marriott North Harbour<br />

Membership Team<br />

Chair Member Recruitment<br />

Janet Kearney, CMP<br />

Red Lion Convention Center<br />

Kimera Coady<br />

Oregon Refuse & Recycling Association ORRA<br />

Julia Leonard<br />

The Riverhouse Hotel & Conference Center<br />

Becky Torres<br />

Clackamas Community College<br />

Angie Blackwell<br />

Spirit Mountain Casino<br />

Kathleen O’Connor-McNew, CMP<br />

Best Western PLUS Hood River Inn<br />

Marie Gladney<br />

Marriott Hotel Portland City Center<br />

Chair Member Retention<br />

Kelly Hagerman<br />

Courtyard by Marriott Portland City Center<br />

Carole Astley, CMP<br />

Travel Oregon<br />

Tara Blair<br />

Jake’s Catering<br />

Lora Valdez<br />

Courtyard by Marriott Portland City Center<br />

Andrea Buck<br />

CRG Events<br />

Chair Community Outreach<br />

Lisa Chan, CMP<br />

Oregon Convention Center<br />

Carolyn Wence, CMP<br />

Plans & Actions<br />

Janet Pendergrass<br />

Your Northwest<br />

Dawn Rasmussen, CMP, CTP<br />

Pathfinder Career<br />

Alex Doyle, CMP<br />

21st Century Group<br />

Anne Hallinan, CMP<br />

Marrone-Hallinan Event Management<br />

Jackie Harper, CMP<br />

Travel Portland<br />

Brad Kendrick<br />

Printing Discounters<br />

Cathy Mason, CMP<br />

The Mason Group<br />

Lori Louis<br />

The Allison Inn & Spa<br />

Birgitte Simmons<br />

Washington County Visitors Association<br />

Nichole Cooper<br />

Embassy Suites Portland Downtown<br />

6 | The ORacle MPI Oregon Chapter


Danielle Vaccaro<br />

Lewis & Clark College<br />

Kim Sparks<br />

The Allison Inn & Spa<br />

Kelly Hagerman<br />

Courtyard by Marriott Portland City Center<br />

Chair Scholarship<br />

Karen Waggoner, CMP, CMM<br />

Northwest Food Processors Assn.<br />

Jennifer Walsdorf, CMP, CMM, CTE<br />

Tzell Travel Group Northwest<br />

Christina Devlin, CMP, CMM<br />

Associated General Contractors<br />

OR Columbia Chapter<br />

Rosario Jukkala<br />

Marriott North Harbour Collection<br />

Cathy Mason, CMP<br />

The Mason Group<br />

Kim Hermann, CMP<br />

Sheraton Portland Airport Hotel<br />

Finance Team<br />

Chair Strategic Alliance<br />

Tara Thomas, CMP, DCMP<br />

The Dussin Group<br />

Cari Stear<br />

Crowne Plaza Lake Oswego<br />

Susan Bailey<br />

Hallmark Inns and Resorts<br />

Chair Fundraising<br />

Christina Devlin, CMP, CMM<br />

Associated General Contractors<br />

OR Columbia Chapter<br />

Tara Thomas, CMP, DMCP<br />

The Dussin Group<br />

Darcie LaMotte-Waage<br />

Oregon Health Care Association<br />

Cathy Mason, CMP<br />

The Mason Group<br />

Wendy Puller<br />

Mount Bachelor Village Resort<br />

Kelly Gulliksen<br />

Hilton Vancouver<br />

Kelly Hagerman<br />

Courtyard by Marriott Portland City Center<br />

Kim Sparks<br />

The Allison Inn & Spa<br />

Communications Team<br />

Chair PR/Directory<br />

Donna Meyers<br />

Sheraton Keauhou Bay Resort<br />

Chair Online Magazine & Print Media<br />

Connie Thorpe<br />

DoubleTree Hotel Portland<br />

Randi Fitzgerald<br />

Best Western Oceanview<br />

Debbie McCune<br />

Travel Salem<br />

Luc Fortier<br />

Pacific Marketing<br />

Chair Technology & Social Media<br />

Jina Ellison<br />

Embassy Suites Washington Square<br />

Education Team<br />

Co-Chair Monthly Education<br />

Cathy Mason, CMP<br />

The Mason Group<br />

Co-Chair Monthly Education<br />

Christie Blake, CMP<br />

Northwest GEM<br />

Marti Castillo, CMP<br />

Meeting & Event Solutions<br />

Shalia Clock<br />

The Benson Hotel<br />

Jina Ellison<br />

Embassy Suites Portland—Washington Square<br />

Orran Greiner, CMP<br />

Spida Software<br />

Kristina Griffith<br />

Team Casino<br />

Lindsey Grinage<br />

Sunriver Resort<br />

Kim Herrmann, CMP<br />

Sheraton Portland Airport Hotel<br />

Tammy Lindsley<br />

Independent Planner<br />

Shelley Lomax<br />

phresh organic catering<br />

Birgitte Simmons<br />

Washington County Visitors Association<br />

Sarah Taillon<br />

The Kong Company<br />

Chair Cascadia<br />

Barbara Mulligan<br />

HelmsBriscoe<br />

Vice Chair Cascadia<br />

Eric Kingstad<br />

The Event Guys<br />

Julia Leonard<br />

The Riverhouse Hotel & Conference Center<br />

Chanel LaChappa<br />

Travel Portland<br />

Kate Henry<br />

BRAVO <strong>Publications</strong><br />

Christina Devlin CMP, CMM<br />

Associated General Contractors<br />

OR Columbia Chapter<br />

Lisa Chan, CMP<br />

Oregon Convention Center<br />

Elizabeth Goodrich<br />

Helms Briscoe<br />

Kristina Shipley<br />

Holiday Inn Wilsonville<br />

Chair Professional Development<br />

Kathleen O’Connor-McNew, CMP<br />

Best Western PLUS Hood River Inn<br />

Chair Satellite Program<br />

Janis Ross<br />

Travel Lane County<br />

Wendy Puller<br />

Mt. Bachelor Village Resort<br />

Chair Planner Think Tank<br />

Corrin Escobar, CMP<br />

Henry V Events<br />

Past President’s Council<br />

Chair Past President’s Council<br />

Cindy Wallace, CMP, CMM<br />

Opus Solutions<br />

Amy Spatrisano, CMP<br />

MeetGreen<br />

Carolyn Wence, CMP<br />

Plans & Action<br />

Eric Kingstad<br />

The Event Guys<br />

Maili Morrison<br />

The Heathman Lodge<br />

Lisa Chan, CMP<br />

Oregon Convention Center<br />

Holly Duckworth, CMP, CAE<br />

Leadership Solutions International<br />

Janet Kearney, CMP<br />

Red Lion Portland Convention Center<br />

Defining the Power of Meetings ® SUMMER 2012 | 7


EDUCATIONAL committee<br />

2011–2012 Monthly Education Committee Highlights<br />

A Banner Year with Success Trying New Things!<br />

Below are the key highlights, interesting statistics and achievements for the Monthly<br />

Education Committee for 2011–2012:<br />

• All topics for the year were specifically chosen from requested topics of member comments from<br />

2010–2011 evaluations. The committee voted on the top eight topics. This was a careful and<br />

methodical process paying special attention to our members’ needs.<br />

• The April Monthly Meeting Speaker/Topic was determined by member votes. Three (3) topics/speakers<br />

were offered for the April Meeting as possibilities for vote by the entire membership in January. The<br />

winner was: “Exceeding Customer Expectations”—Brad Worthley Presenter (also 2nd highest rated<br />

meeting of the year!)<br />

• This year, the “Brainiac Question” was introduced at the Monthly Meetings to promote a participatory<br />

function to the meeting, and this also encouraged the audience to listen carefully to the presentation.<br />

A “quiz” question pertaining to the information shared by the speaker was asked following the<br />

presentation, and the winner (first person to answer with the correct answer) received a prize.<br />

• In direct response to survey comments that our members wanted more networking opportunities,<br />

we debuted this year at three monthly meetings a networking exercise/game during the registration<br />

period. This promoted more interaction amongst members and increased attendee engagement.<br />

• Of special note, the December, 2012 speaker, Greg Duff, won the recent Session Face-Off for a<br />

presentation at WEC in St. Louis, July 26–30, 2012. This not only provides recognition for our chapter<br />

and Greg, but also brings with it a cash prize to the chapter to be used toward our future education<br />

expenses.<br />

• Our speakers this year provided over $11,000 of in-kind services to us (by greatly reducing or omitting<br />

their usual fees). This generosity gave us top level speakers at over a 50% savings. This amazing effort<br />

shows that our chapter leadership understands the value of our available funds and the importance<br />

of stretching these funds as far as possible. These savings also result in additional rebates from MPI<br />

International that can be used toward future education expenses.<br />

Start the 2012–2013 MPI<br />

Year off Right!<br />

The Fundraising Committee is<br />

looking for donations for the<br />

first 50/50 Raffle of the year.<br />

Please let us know if you are<br />

interested in donating a prize<br />

to be raffled off at the August<br />

2012 Networking Social. It is a<br />

great marketing opportunity<br />

to get both planners and<br />

suppliers familiar with your<br />

product and/or service. Please<br />

let Nichole Cooper know if you<br />

are interested at 503-796-5926<br />

or nichole.cooper@hilton.com.<br />

Goals/Benchmarks for the Year<br />

99Satisfaction rating on program content—Goal for<br />

year was: 4.20/Final Average: 4.14—So close, and<br />

a superb year.<br />

99Three (3) Highest Attended Chapter Meetings:<br />

• Ron Black—Sales Techniques—February<br />

2012 (114), Jim Spellos/Technology<br />

Trends—May, 2012 (111), Brad Worthley/<br />

Exceeding Customer Expectations—<br />

April, 2012 (96)<br />

99Three (3) Highest Rated Chapter Meetings:<br />

• Jim Spellos/Technology Trends—May,<br />

2012, (4.76), Brad Worthley/Exceeding<br />

Customer Expectations—April, 2012,<br />

(4.65), Greg Duff/Contract Trends—(4.58)<br />

8 | The ORacle<br />

MPI Oregon Chapter


mEMBER SPOTLIGHT<br />

San Diego<br />

The Power of Positivity<br />

What does this upbeat, can-do attitude have to do with your next meeting? Everything.<br />

Positivity. It’s what leads to mega-productivity,<br />

limitless creativity, and lasting partnerships, and<br />

in San Diego, it is never in short supply. With a<br />

recent revitalization and impressive upgrades<br />

on the horizon, the destination is guaranteed to<br />

make you shine.<br />

Over the last decade, with the addition of PETCO<br />

Park, new cultural facilities, new hotel product,<br />

and freeway improvements, the destination has<br />

transformed into an even more ideal site to inspire<br />

your group. Today, the destination continues to<br />

evolve into the ultimate meeting location with<br />

a series of user-friendly additions and upgrades.<br />

10 | The ORacle<br />

From the San Diego International Airport’s largest<br />

expansion to the North Embarcadero improvement<br />

project that will transform downtown’s waterfront,<br />

both expected to be complete in 2013, the<br />

destination is making it easy to wow your<br />

attendees.<br />

San Diego is also home to a wide variety of unique<br />

regions, each with their own personality and<br />

allure. Experience the laid-back luxury and worldclass<br />

resorts of North County and the convenience<br />

of Mission Valley, or let loose in the refreshed<br />

and lively Gaslamp Quarter. No matter what your<br />

MPI Oregon Chapter


group’s needs, San Diego is full of amazing hotels<br />

to fit any meeting’s purpose or goal.<br />

When you combine all of this with the destination’s<br />

uplifting natural surroundings, positive vibe, and<br />

passionate people, you’ve got yourself the perfect<br />

recipe for an inspiring meeting.<br />

All The Right Vibes<br />

When it comes to positivity, nowhere delivers like<br />

San Diego. The combination of sunny weather,<br />

seaside location, and friendly locals makes it a<br />

destination that attendees can’t wait to visit,<br />

which is probably why meetings here tend to have<br />

record-breaking attendance and are brimming<br />

with enthusiastic attitudes. In San Diego it’s<br />

impossible to feel anything but upbeat.<br />

No Walls, No Problem<br />

With spectacular sights and a year-round supply<br />

of endorphin-boosting weather, San Diego’s<br />

natural beauty makes a desirable backdrop for<br />

any successful meeting. Whether it’s a rooftop<br />

bar, a pool deck overlooking the bay, a park along<br />

the waterfront, or a quaint garden, it’s easy to<br />

take advantage of the inspiring setting by simply<br />

stepping outside.<br />

continues<br />

Defining the Power of Meetings ® SUMMER 2012 | 11


mEMBER SPOTLIGHT, cont.<br />

Passionate People<br />

As a result of San Diego’s unbeatable location<br />

and upbeat culture, the destination continues to<br />

draw the best and the brightest in the hospitality<br />

industry, and they all share a passion for making<br />

you shine. In fact, hospitality is San Diego’s thirdlargest<br />

industry, and many of the hotels and<br />

resorts in the area proudly boast seasoned staff<br />

members who have been creating outstanding<br />

meetings and providing excellent service for<br />

decades. No matter where you choose to hold<br />

your meeting, you can relax and trust that you’re<br />

working with the absolute best in the business.<br />

Citywide Synergy<br />

Home to a community of collaborative<br />

stakeholders, the people of San Diego are<br />

dedicated to making successful meetings a breeze.<br />

From the experienced National Sales Directors of<br />

the San Diego Convention & Visitors Bureau to the<br />

individual hotel properties, everyone is focused on<br />

finding creative and innovative solutions as well<br />

as providing state-of-the-art tools that are sure to<br />

make planning a meeting in San Diego as inspiring<br />

as attending one.<br />

A Positive Partnership<br />

San Diego Convention & Visitors Bureau is<br />

the best first point of contact for planning a<br />

meeting in San Diego. Our sales team is uniquely<br />

qualified to provide unbiased local expertise and<br />

a comprehensive view of the destination. Let us<br />

show you how to leverage San Diego’s upbeat vibe<br />

to inspire can-do attitudes in your attendees. Take<br />

advantage of all the ways we can give you positive<br />

results.<br />

Access the most qualified partners through our<br />

extensive in-market relationships to address your<br />

meeting needs. As your personal advocate, our site<br />

inspection specialists provide a carefully planned<br />

and customized site itinerary based on your specific<br />

needs, so you can make the most of your visit. Our<br />

proprietary iLead program matches your meeting’s<br />

needs against 135 hotels throughout San Diego<br />

County. An automated email alerts you when<br />

proposals are ready for your review. •<br />

To plan your next event in San Diego, contact Jenna Bisesi, National Sales<br />

Director, at jbisesi@sdcvb.org or 619-557-2869.<br />

12 | The ORacle<br />

MPI Oregon Chapter


2012–13 MPI-OC Board<br />

2012–13 MPI-OC Board Off to a Great Start<br />

The incoming Board of Directors convened May 20–22 in Coos Bay,<br />

to make plans for the next chapter year. And what a productive two<br />

days it was!<br />

Member property The Mill Casino Hotel rolled out the red carpet<br />

and welcomed our board by hosting the retreat and taking<br />

extremely good care of them while they were there.<br />

Over the two days of meetings, the board outlined their plans for<br />

the coming year. They reviewed surveys, evaluations and comments<br />

collected throughout the year to help determine what is important<br />

to the members. They looked at what was accomplished last year,<br />

what work was in progress and what to achieve next year.<br />

As a group, they determined next year’s chapter goals, which<br />

include maintaining the number of members that we currently<br />

have, exceeding member satisfaction (based on scores from member<br />

surveys), increasing member engagement and participation and<br />

working within a balanced budget.<br />

Each team—Finance, Education, Communications and Membership—<br />

developed objectives and strategies to help reach the established<br />

chapter goals. After developing the objectives and strategies they<br />

then worked to produce a balanced budget.<br />

You can view the fruits of their labor and see what is planned<br />

to keep the chapter moving forward and your MPI membership<br />

valuable and beneficial. See the Chapter Business Plan on the MPI-<br />

OC website: mpioc.org/membership-and-chapters.<br />

It wasn’t meetings all day, every day. To kick things off Sunday<br />

afternoon, President Anne Hallinan and Katherine Hoppe of the Coos<br />

Bay—North Bend Visitor and Convention Bureau, planned a team<br />

building event to allow new board members to get used to working<br />

together. The Oregon Coast Culinary Institute assisted by opening their<br />

teaching kitchen, pairing our teams with a student chef and having the<br />

board compete in an Iron Chef type competition. Everyone had a good<br />

time and the judges were very impressed with the creativity and quality<br />

of the meals that were produced.<br />

So you can see, it was indeed a productive two days. The result of<br />

which is a new team of leaders with an aggressive, yet achievable set<br />

of goals for the coming year. •<br />

We encourage you to think of your fellow<br />

members when planning your next meeting!<br />

The Power of Membership<br />

Defining the Power of Meetings ® SUMMER 2012 | 13


RECAP<br />

Annual Awards Gala 2012<br />

Award Winners:<br />

Silver Platter Award<br />

Hilton Vancouver Washington<br />

Rising Star Award<br />

Kelly Hagerman, Courtyard by Marriott Portland City Center<br />

Torchlight Award<br />

Barbara Mulligan, HelmsBriscoe<br />

Supplier of the Year<br />

Kim Herrmann, CMP, Sheraton Portland Airport Hotel<br />

Planner of the Year<br />

Melodie King, CMP, Oregon Health Care Association<br />

Mentor of the Year<br />

Stephanie Kennedy, Total Event Connection<br />

Dian J. Lindsay Presidential Award<br />

All Past Presidents<br />

1983–1984 Bill Boyer<br />

1997–1998 Amy Spatrisano, CMP<br />

1984–1985 Mike Fisher, CAE<br />

1985–1986 Max Mehlhaff<br />

1986–1986 Trish Kobos<br />

1986–1988 Dian Hilliard<br />

1988–1989 Randy Shipley<br />

1989–1990 Judy Erdman<br />

1990–1991 Larry Scruggs<br />

1991–1992 Bev Eddy<br />

1992–1993 Donna Lowe<br />

1993–1994 Nancy Zavada, CMP<br />

1994–1995 Pat Fuller<br />

1995–1996 Bob Zavada<br />

1996–1997 Carolyn Wence, CMP<br />

1998–1999 Adrienne Hartmeier<br />

1999–2000 Ken Hennrich, CMP, CMM<br />

2000–2001 Tammy Dennee, CMP, CAE<br />

2001–2002 Joyce Beach, CMP<br />

2002–2003 Eric Kingstad<br />

2003–2004 Ron Botts<br />

2004–2005 Lisa Chan, CMP<br />

2005–2006 Carole Garner<br />

2006–2007 Holly Duckworth, CMP, CAE<br />

2008–2007 Belinda Rasmussen, CMM<br />

2009–2008 Janet Kearney, CMP<br />

2009–2010 Maili Morrison<br />

2010–2011 Cindy Wallace, CMP, CMM<br />

14 | The ORacle<br />

MPI Oregon Chapter


Awards Gala Committee<br />

Co-Chair Awards<br />

Kim Herrmann, CMP<br />

Sheraton Portland Airport Hotel<br />

Co-Chair Awards<br />

Royce Mason, CMP<br />

Royce’s Prop Shop<br />

Shalia Clock<br />

The Benson Hotel<br />

Christina Devlin, CMP, CMM<br />

Associated General Contractors OR<br />

Columbia Chapter<br />

Darcie LaMotte-Waage<br />

Oregon Health Care Association<br />

Kristina Griffith<br />

Team Casino & Parties<br />

Susan Renner, CMP<br />

Hilton Portland & Executive Tower<br />

Midge Dobbs, CMP<br />

COHO Res<br />

The Wine Wall and Auction raised $10,900 – a record high for our chapter.<br />

Defining the Power of Meetings ® SUMMER 2012 | 15


Certified Meeting professional<br />

Certified Meeting Professional (CMP) Designation<br />

Worth the Time & Effort!<br />

By Melodie King, CMP, Director of Education, Oregon Health Care Association, MPI-OC VP of Finance<br />

When I first learned about the Certified Meeting Professional (CMP) exam and designation,<br />

I was a bit intimidated by the thought. The idea of an intense application process and a<br />

165-question test multiple choice covering a comprehensive amount of subject matter was<br />

overwhelming! As I considered the opportunity, a thousand questions popped into my<br />

head. Many of these questions I hear from other MPI-OC members who are considering<br />

taking the exam:<br />

Do I have the experience needed to sit for<br />

the exam?<br />

In order take for the CMP exam, you must meet<br />

requirements in two categories: 1. Professional<br />

experience in the meeting, event, exhibition and<br />

hospitality/tourism industry; and 2. Internships<br />

or continuing education. The application walks<br />

you through what experience and education is<br />

accepted towards these categories. I recommend<br />

doing a preliminary application form, filling out all<br />

of your experience and education. Based upon this<br />

preliminary application, you can easily determine<br />

where to focus your time to earn the experience or<br />

education you need to qualify for the exam.<br />

Is the test going to cover the practical<br />

knowledge that I’ve learned from being in<br />

the field, or is it going to be all theory and<br />

new information that I have to memorize?<br />

The CMP exam does a good job of melding<br />

the two together. I found that my practical<br />

knowledge helped me to commit to memory and<br />

learn the information listed in the study texts,<br />

because I could tie my existing field knowledge to<br />

the theory.<br />

Do I have the time to dedicate to this?<br />

We all struggle with not having enough time<br />

each day. Between work commitments, volunteer<br />

commitments and commitments in our personal<br />

lives, finding time to balance it all can be a<br />

challenge! I discovered that if I committed myself<br />

to studying for the CMP exam 30–60 minutes per<br />

day, I accomplished much more than if I spent an<br />

entire weekend studying. By making a realistic<br />

time expectations, setting up a structure of how to<br />

16 | The ORacle<br />

accomplish all the reading, and taking advantage<br />

of the CMP study group organized through MPI, I<br />

was able to utilize my limited time to study in the<br />

most effective manner.<br />

There is so much information.<br />

How can I possibly learn it all?<br />

At first glance, the volume of study materials for<br />

this exam can be overwhelming. The Convention<br />

Industry Council (CIC), who administers the exam,<br />

has published the CIC CMP International Standards<br />

(CMP-IS) (www.conventionindustry.org/Libraries/<br />

CMP_IS/CIC_CMP_International_Starndards-Final-<br />

Web_2.sflb.ashx, page 52–55) which outlines the<br />

body of knowledge for the CMP program and<br />

exam. This document also outlines the number of<br />

questions on the exam that corresponds to each<br />

learning domain. From there you can decide your<br />

best course of action and determine which areas<br />

you will spend most of your time studying. By<br />

breaking the information into digestible pieces and<br />

utilizing your study group partners, the amount of<br />

information is learnable.<br />

This is a big financial commitment. Do I have<br />

the finances available to make this happen?<br />

There is a financial commitment involved with<br />

the CMP program. The total cost is a little over<br />

$935 (Application fee: $225, Examination fee:<br />

$450; Study Materials about $260). Luckily, now<br />

that the CMP program has transitioned into<br />

computer based testing (the Prometric testing<br />

centers have locations in Portland, Eugene and<br />

Bend), travel costs can be kept to a minimum.<br />

The good news is that there are opportunities<br />

within MPI to assist you with these fees. MPI-OC<br />

Scholarship Committee gives out scholarships<br />

for the CMP program each year. Contact the<br />

MPI Oregon Chapter


MPI Scholarship Chair, Karen<br />

Waggoner, CMP, CMM at<br />

kwaggoner@nwfpa.org to learn<br />

more about the scholarships<br />

available.<br />

Will it really be worth it?<br />

I found the answer to be<br />

a resounding YES! I set a<br />

professional goal for myself,<br />

put in the necessary work and<br />

achieved my CMP certification.<br />

Achieving this goal for me was<br />

a personal and professional<br />

success. I proved to myself<br />

that I have the ability to learn<br />

and achieve and I showed my<br />

dedication to the meetings and<br />

events profession.<br />

Everyone is busy balancing<br />

their work commitments with<br />

their personal lives. There<br />

are always more things to<br />

accomplish than time in the<br />

day. However, the CMP is an<br />

attainable goal. As meeting<br />

professionals, we are organizers<br />

and goal setters. If you set your<br />

mind to it, put in the effort,<br />

the CMP designation will be an<br />

attainable accomplishment. By<br />

setting your goals high, making<br />

a plan, applying yourself and<br />

challenging yourself, you will<br />

find that those three letters<br />

after your name, CMP, is<br />

something to be proud of.<br />

For more information about<br />

the CMP program and<br />

exam, visit the Convention<br />

Industry Council website:<br />

www.conventionindustry.org •<br />

“Twenty years from<br />

now you will be more<br />

disappointed by the<br />

things that you didn’t<br />

do than by the ones you<br />

did do.” —Mark Twain<br />

CMP Exam Deadlines<br />

and Dates Submit today!<br />

The Certified Meeting Profession (CMP) exam is transitioning<br />

into a computer based model, making the testing process more<br />

efficient and more convenient for test takers. There are two exam<br />

periods in 2012: July and November. Please use the table below for<br />

information about your exam period. To download the 2012 CMP<br />

handbook, which includes further details about the CMP Program,<br />

please visit: www.conventionindustry.org/CMP/CMPCandidates/<br />

CMPApplication.aspx<br />

Application Submission<br />

Period<br />

4th Quarter 2012 1st Quarter 2013<br />

April 2–Aug. 7 Aug. 15–Oct. 10, 2012<br />

CIC Exam Registration* Aug. 21–Sept. 13 Oct. 25–Nov. 14, 2012<br />

Exam Appointment<br />

Scheduling**<br />

Sept. 24–Oct. 31 Nov. 21, 2012–<br />

Jan. 23, 2013<br />

Exam Period*** Nov. 1–10 Jan. 24–Feb. 2, 2013<br />

For more information, please visit www.conventionindustry.org/CMP/CMPCandidates<br />

*Once your CMP Application has been accepted by CIC, you have 1 year to take and pass the exam<br />

**Once you have completed your exam registration, you will receive instructions via email on<br />

how to schedule your exam appointment with Prometric, the testing centers administering<br />

the exam. Appointments are scheduled on a first-come, first-served basis, so we recommend<br />

scheduling your appointment as soon as you receive your exam acceptance. You can make your<br />

appointment online at www.prometric.com/CIC<br />

***Appointments for the CMP exam are available within a 10 day window. CMP Candidates can<br />

schedule a time and location which works best for their schedules at www.prometric.com/CIC.<br />

Prometric has testing centers in Portland, Eugene and Bend.<br />

Certificate in Meetings Management (CMM)<br />

November Dates FULL<br />

The Certificate in Meeting Management (CMM) program is the<br />

most prestigious certification and designation in the meetings<br />

industry which showcases a meeting professional’s ability to<br />

show strategic decision making ability, leadership and delivery of<br />

exceptional meetings and events. This intensive program consists<br />

of and application process, and on-site, 5½ day program, successful<br />

passage of an online essay examination and the creation of and<br />

passing core on a business plan created by the candidate. The CMM<br />

November 3–8, 2012 program in Toronto, Canada is FULL. Program<br />

dates for 2013 have not yet been announced. We encourage you to<br />

visit www.mpiweb.org/Education/CMM for more information.<br />

Defining the Power of Meetings ® SUMMER 2012 | 17


join mpi<br />

Top 10 Reasons to Get Involved in<br />

MPI-OC & Join a Committee<br />

10 You know you want another ribbon on your name badge.<br />

9 You learn skills outside your job, thus, expand your knowledge<br />

base (and boost your resume).<br />

8 You will increase your network, which will increase your<br />

business opportunities, which will increase your ROI on your<br />

membership.<br />

7 You will gain a better understanding of how our chapter works.<br />

6 You get to really know and connect with other members.<br />

5 It helps you develop your leadership skills. You have it in you, MPI-OC helps bring it out.<br />

4 Volunteering is good for you.<br />

3 The only way to affect change is from within. Have an idea for the chapter? Join a committee;<br />

be the change you want to see in our chapter.<br />

2 It’s FUN!<br />

And the #1 reason to get involved and join a committee: We are MPI and we love what we do!<br />

18 | The ORacle<br />

MPI Oregon Chapter


feature<br />

Contact:<br />

Tara Thomas, Strategic Alliance Director<br />

tarat@thedussingroup.com<br />

503.225.0433<br />

or<br />

Kelly Hagerman, Strategic Alliance Chair<br />

kelly.hagerman@cymportland.com<br />

503.575.4044<br />

Defining the Power of Meetings ® SUMMER 2012 | 19


MPI Annual Survey Results<br />

Oregon Chapter Obtains Global Excellence<br />

The results are in from our annual Meeting Professional International member survey and<br />

we are proud and excited to announce that our own Oregon Chapter ranked #6 in our<br />

region and #9 globally in overall member satisfaction! In addition, we averaged within the<br />

top third in each of the nine categories.<br />

We want to thank our members that participated in the survey. Your ideas, thoughts<br />

and suggestions are always welcome as the MPI-OC board continuously looks for ways to<br />

enhance the MPI experience. •<br />

Oregon Chapter<br />

Respondents<br />

Number of respondents: 62<br />

Response rate: 27%<br />

% planners: 37%<br />

Chapter Involvement<br />

n=59<br />

Rank in<br />

Region<br />

Global<br />

Rank<br />

Average number of events attended 6.6 5 6<br />

% attending at least one event: 90% 4 6<br />

% suppliers: 60%<br />

Average years with MPI: 6<br />

Satisfaction<br />

Top Third<br />

Middle Third<br />

Bottom Third<br />

High<br />

8-10<br />

Medium<br />

5-7<br />

Low<br />

1-4<br />

2012<br />

Average<br />

2011<br />

Average<br />

Rank in<br />

Region<br />

Global<br />

Rank<br />

Overall Satisfaction 82% 16% 2% 8.47 8.26 6 9<br />

Networking Opportunities: 81% 16% 3% 8.45 8.44 6 8<br />

Education Opportunities: 81% 16% 3% 8.27 8.24 7 8<br />

Education Content: 75% 21% 3% 8.11 7.98 8 10<br />

Marketplace Opportunities: 66% 31% 3% 7.62 7.87 7 8<br />

Chapter Communications: 82% 15% 3% 8.56 8.43 5 5<br />

Chapter Leadership: 92% 6% 2% 8.74 8.62 5 5<br />

Volunteer Opportunities: 85% 10% 5% 8.61 8.29 7 7<br />

Scheduled Program Times: 89% 5% 6% 8.40 8.25 8 8<br />

Scheduled Program Locations: 89% 6% 5% 8.42 8.68 5 5<br />

Copyright © 2012 Rockport Analytics, LLC. All Rights Reserved.<br />

20 | The ORacle<br />

MPI Oregon Chapter


Defining the Power of Meetings ® SUMMER 2012 | 21


MPI Summer Social<br />

University Place Hotel<br />

@<br />

Portland State University<br />

We are having a Summer Pool<br />

Party! Come and relax<br />

by Portland's only Downtown<br />

outdoor pool, while you<br />

enjoy cocktails,<br />

appetizers and fun games!<br />

There are prizes to be won!<br />

Date: Tuesday, August 21<br />

Time: 5:30-7:30pm


Community outreach<br />

HIP, HIP, Hooray for Community Service!<br />

It was the hippest year to date for MPI-OC giving. The Community Outreach<br />

team organized six different outreach opportunities, including: Dress<br />

for Success, Doggie Dash, Candlelighters for Children with<br />

Cancer, Mission of Mercy, and Race for the Cure in Portland<br />

and Eugene. Our members donated time and resources for<br />

these worthy organizations raising monetary funds and<br />

donation items.<br />

The Community Outreach Committee is already planning<br />

for next season. If there is an organization or activity that<br />

you would like to involve MPI Oregon Chapter members,<br />

please let us know. Contact Lisa Chan, CMP,<br />

at lisachan@oregoncc.org or 503-235-7572.<br />

Defining the Power of Meetings ® SUMMER 2012 | 23


member news<br />

Welcome New Members!<br />

Jarrad Bacon, Mt Hood Community College<br />

jarrad.bacon@hotmail.com<br />

Emily Boyd<br />

Oregon Medical Association & Alliance<br />

emily@theoma.org<br />

Nancy Clayton, Shore Lodge<br />

208-630-0291<br />

nclayton@shorelodgemccall.com<br />

Rose Marie Davis<br />

Mt Hood Community College<br />

rosemarie.davis@hotmail.com<br />

Jenna Decker<br />

Mt Hood Community College<br />

503 491-7486<br />

Kaytie Fiedler, KT Events Solutions<br />

503 309-4217<br />

kaytieatktevents@gmail.com<br />

Sarah Gibson<br />

Mt Hood Community College<br />

503 491-7486<br />

sarah.jane_2010@yahoo.com<br />

Laura Grout<br />

Mt. Hood Community College<br />

Jeff Hartup, ARC Oregon<br />

503 548-9652<br />

Jamie Herrera<br />

Mt. Hood Community College<br />

Marisol Jenkins, Lewis & Clark College<br />

jenkins.marisol@gmail.com<br />

Douglas Kacena<br />

Wildhorse Casino Resort<br />

541 966-1550<br />

doug.kacena@wildhorseresort.com<br />

Linnea Kaping<br />

Mt. Hood Community College<br />

Kara Krueger, CMP, Cvent<br />

kkrueger@cvent.com<br />

Liz Maitral<br />

503- 305-6590 • liz@global-dlna.org<br />

Katni Morris<br />

Mt Hood Community College<br />

503 491-7486<br />

Kara Owen, Skamania Lodge<br />

503 771-9774<br />

kowen@destinationhotels.com<br />

Shawna Pauison<br />

Mt. Hood Community College<br />

Beth Price, Hotel Fifty<br />

503 484-1429 • beth.price@hotelfifty.com<br />

Alison Sadowski, Hotel Fifty<br />

503 484-1403<br />

alison.sadowski@hotelfifty.com<br />

Cris Schulz, Portland Events & Logistics<br />

cris@pdxel.com<br />

Joyce Willson<br />

Mt. Hood Community College<br />

Nancy Jo Yarborough<br />

Mt. Hood Community College<br />

503 491-7486 • njyarb@gmail.com<br />

Milene Young<br />

Temecula Valley Convention & Visitors Bureau<br />

951 252-2139 • milene@temeculacvb.com<br />

Members on the Move<br />

Darcie LaMotte-Waage<br />

OHCA<br />

503-726-5226<br />

www.ohca.com<br />

darciel@ohca.com<br />

Kelly Hagerman<br />

Courtyard by Marriott Portland City<br />

Center—A Boutique Hotel<br />

503-575-4044<br />

kelly.hagerman@cymportland.com<br />

Camille Greenslade<br />

The Resort at The Mountain<br />

503-622-2224<br />

camille.greenslade@theresort.com<br />

Cari Stear, CGMP<br />

Crowne Plaza Lake Oswego<br />

503-624-8400<br />

cari.stear@cplakeoswego.com<br />

Heidi Albertson<br />

Hilton Eugene & Conference Center<br />

541-342-6651 ext 6023<br />

halbertson@hiltoneugene.com<br />

Priscilla Watrous<br />

Watrous Industries<br />

pnjwatrous@yahoo.com<br />

Cindy Wallace, CMP, CMM<br />

Opus Solutions<br />

971-223-1144<br />

cwallace@opus-solutions.com<br />

Jennifer Cox<br />

Mtr Western<br />

Portland—Eugene—Spokane<br />

206-438-8341<br />

jenniferc@mtrwestern.com<br />

Marti Castillo, CMP<br />

Meeting and Event Solutions<br />

206-818-8907<br />

marti_castillo@yahoo.com<br />

Member<br />

Anniversaries<br />

SUMMER 2012<br />

15 YEARS<br />

Gretchen Darnell<br />

Seaside Civic & Convention Center<br />

10 YEARS<br />

Timothy Neill<br />

AV Rental Services<br />

5 YEARS<br />

Janet Tipton, CMP<br />

Johnstone Supply, Inc.<br />

1 YEAR<br />

Tara Haley<br />

Florence Events Center<br />

Emma Lietz, ASML<br />

Zulay Teran<br />

Danielle Vaccaro, CMP<br />

Lewis & Clark College<br />

Jenna Zak<br />

The Riverhouse Hotel and<br />

Convention Center<br />

24 | The ORacle<br />

MPI Oregon Chapter

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