Sucessful Brand Strategy (PDF)
Sucessful Brand Strategy (PDF)
Sucessful Brand Strategy (PDF)
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My Definition…<br />
• It is defined by…<br />
– Your best and worst product or<br />
service.<br />
– Award-winning and terrible ads.<br />
– A great employee and your worst<br />
hire.<br />
– Your customer service desk<br />
personnel and the music you<br />
hear as you shop the store.<br />
– Your “dazzling graphics” website<br />
which is not customer friendly.<br />
– A finely worded CEO<br />
pronouncement and every<br />
derisory consumer comment.