30.11.2014 Views

How to Reprint an Invoice - Dell

How to Reprint an Invoice - Dell

How to Reprint an Invoice - Dell

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>How</strong> <strong>to</strong><br />

<strong>Reprint</strong> <strong>an</strong> <strong>Invoice</strong><br />

Press the Enter key on your keyboard <strong>to</strong> move <strong>to</strong> the next slide.<br />

<strong>Dell</strong> Confidential


<strong>Invoice</strong> <strong>Reprint</strong><br />

• Once you click on Order M<strong>an</strong>agement in<br />

the left navigation, you c<strong>an</strong> reach <strong>Invoice</strong><br />

<strong>Reprint</strong> in two ways:<br />

1. Click on <strong>Invoice</strong> <strong>Reprint</strong> in the left<br />

navigation.<br />

2. Click on <strong>Invoice</strong> <strong>Reprint</strong> from the Order<br />

M<strong>an</strong>agements l<strong>an</strong>ding page.<br />

2<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


<strong>Invoice</strong> View & Print<br />

• The left side displays the most recent<br />

invoices for the cus<strong>to</strong>mer # you've logged<br />

in under. If you don't see the invoice you<br />

are looking for, use the right-h<strong>an</strong>d side <strong>to</strong><br />

search.<br />

• To search for a particular invoice:<br />

1. Enter the criteria in the appropriate<br />

field(s). Select a specific Cus<strong>to</strong>mer # <strong>to</strong><br />

search or “All” if you are not sure.<br />

2. To quickly select a date r<strong>an</strong>ge use the<br />

calendar picker icons.<br />

a. <strong>Invoice</strong>s are available for a rolling<br />

two years. If you require <strong>an</strong> invoice<br />

older th<strong>an</strong> that, please contact<br />

your sales rep or credit<br />

department.<br />

3. Once you found the invoice, click on the<br />

invoice #.<br />

• The invoices are available for all purchases,<br />

no matter if they were – online, fax,<br />

phoned or <strong>an</strong>other method.<br />

Shows most recent<br />

invoices for cus<strong>to</strong>mer<br />

# you are logged in<br />

under.<br />

3. Click on invoice # <strong>to</strong><br />

open.<br />

1. Enter criteria in<br />

some or all fields.<br />

2. To select a date<br />

quicker, use the<br />

calendar icon.<br />

3<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


<strong>Invoice</strong> Details<br />

Click <strong>to</strong> go back <strong>to</strong><br />

previous screen.<br />

• From this screen you c<strong>an</strong> do the following:<br />

1. Print/download a duplicate or original<br />

invoice.<br />

2. Email a duplicate or original invoice <strong>to</strong> up<br />

<strong>to</strong> 5 recipients.<br />

3. Track the order with the carrier for this<br />

invoice.<br />

1. Print/download a<br />

duplicate or original<br />

invoice.<br />

• NOTE: When reprinting <strong>an</strong> original, take<br />

precautions that you don't accidentally pay<br />

the invoice twice.<br />

2. Email a duplicate or<br />

original invoice <strong>to</strong> up<br />

<strong>to</strong> 5 recipients.<br />

3. View order tracking<br />

for this invoice.<br />

4<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


Print/Download <strong>Invoice</strong><br />

• If you selected Print/Download a duplicate<br />

or original invoice a pop-up box will appear<br />

asking <strong>to</strong> Open or Save.<br />

Open <strong>to</strong> print invoice<br />

<strong>an</strong>d save.<br />

• If you would like <strong>to</strong> just print the invoice,<br />

click Open. You c<strong>an</strong> still save it once it’s<br />

open.<br />

• Or you c<strong>an</strong> Save it now <strong>an</strong>d print it later.<br />

Save <strong>to</strong> view <strong>an</strong>d print<br />

later.<br />

5<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


Email <strong>Invoice</strong><br />

• If you selected <strong>to</strong> email the duplicate or<br />

original invoice <strong>to</strong> someone, this screen will<br />

appear.<br />

1. Make sure your email address is correct.<br />

2. Enter up <strong>to</strong> 5 recipients. Using a comma <strong>to</strong><br />

separate the addresses.<br />

3. Check the box if you would like <strong>to</strong> receive a<br />

copy of the email.<br />

4. If needed, edit the Subject Line <strong>an</strong>d<br />

Message copy.<br />

5. Click on Send Email.<br />

3. Check box if you<br />

would like <strong>to</strong> receive<br />

a copy of the email.<br />

1. Confirm your email<br />

address.<br />

2. Enter up <strong>to</strong> 5<br />

recipients, using a<br />

comma <strong>to</strong> separate.<br />

4. If needed, edit<br />

subject line <strong>an</strong>d<br />

message box.<br />

5. Click Send Email<br />

when done.<br />

6<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


View Order Tracking<br />

Click <strong>to</strong> go back <strong>to</strong><br />

previous screen.<br />

• This screen provides you with the order<br />

details. If your order has been shipped, you<br />

c<strong>an</strong> track it directly with the carrier.<br />

• For orders with volume license products,<br />

you c<strong>an</strong> reprint your Electronic License<br />

Confirmation Certificate using the link<br />

under the VLA product description.<br />

Track package<br />

directly with carrier.<br />

<strong>Reprint</strong> Electronic<br />

License Confirmation<br />

7<br />

<strong>Dell</strong> Confidential<br />

S&P Outbound Marketing


<strong>Invoice</strong> <strong>Reprint</strong><br />

Completed<br />

You have completed reprinting <strong>an</strong> invoice.<br />

Go back <strong>to</strong> the Help Section online <strong>to</strong> view more tu<strong>to</strong>rials.<br />

<strong>Dell</strong> Confidential

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!