August Cooling pdf - Narsa

4th Gen White Brothers 

Taking Reins at Amherst/ 

Hamburg Radiator 

$19.5 Billion Global 

Heat Exchange 

Business 

AAIA Report: Auto 

Aftermarket to 

Grow 3.4% 

Rads in Top 10 

Online Part Orders?

IN THIS MONTH’S… August 2013 • Vol. 56 issue 7 

EDITORIAL Staff 

Wayne Juchno, CAE 

Editor 

wjuchno@narsa.org 

Contributing Editors 

Thomas Coleman 

Doug Shymoniak 

Graphic Design 

Lucy Matyjaszczyk 

NARSA Officers 

Maarten Taal 

Chairman of the Board of Directors 

Patrick (Pat) O’Connor 

President 

Cooling Journal/NARSA 

3000 Village Run Rd. 

Ste 103, #221 

Wexford, PA 15090-6315 USA 

Phone: 724.799.8415 

Fax: 724.799.8416 

info@narsa.org 

www.narsa.org 

Printing 

Modern Litho 

Advertising 

Doug Shymoniak 

Sales and Business Development 

724-799-8415 

dshymoniak@narsa.org 

The Cooling Journal (CJ) is the official 

publication of NARSA – The International 

Heat Transfer Association. Material published 

in the Cooling Journal does not necessarily 

express the views of NARSA. Every attempt 

has been made to ensure the accuracy 

of the content of the publication. NARSA, 

however, will not be responsible for the 

accuracy of information published, nor 

will it be liable in any way for injury, labor, 

parts or other expenses resulting from use 

of information appearing in the Cooling 

Journal. Publication of products, services, 

techniques, organizations, and firms does not 

constitute an endorsement of NARSA. 

The 

COOLING JOURNAL 

Features 

NARSA News 

HD Conference Details.............................................. 3 

Feature 

Heat Transfer Pavilion List at AAPEX ........................ 8 

Report on State of Logistics..................................... 20 

ATA Forecasts Trucking Growth............................... 22 

HEAVY DUTY 

Clean Diesels Make Up 1/4 of USA Fleet............... 18 

EPA Reports on Diesel Programs............................. 19 

DEPARTMENTS 

President’s Message........................................................ 2 

Today’s Special................................................................ 6 

Automotive..................................................................... 23 

For Release............................................................... 24, 26 

Classified......................................................................... 27 

Ad Index........................................................................ 27 

The Point........................................................................ 28 

Cover Photo: 

© iStockphoto/shaunll 

The Cooling Journal is published ten times 

yearly by NARSA and is sent to businesses 

engaged in the automotive, heavy 

equipment, trucking, and industrial heat 

exchange industries. In the USA single issues 

cost $10.00 and a one-year subscription is $75. 

Overseas subscriptions are available for $155 

per year. 

©NARSA – The International Heat Transfer 

Association, 2013 

1 

the cooling the cooling journal journal • august • august 2013 2013 1

President’s Message 

A Guide: How to Survive Life’s 

Unexpected Changes – The Merits of 

Building Your Own Personal Network 

Have you ever wondered how you arrived 

at this point in your life? What decisions 

made ten, 20, or even 30 years ago have 

had a direct impact on your career? 

Most of us start out young, ambitious 

and alone with very high expectations for 

a successful professional work life. Most 

of us have a desire for an above average 

earned income. Of course there are some 

starts and stops, career path changes, business 

changes. Let’s not forget some of 

those other very important trajectory 

changers like marriage and the blessings 

of children, grandchildren, and for some 

of us great grandchildren. 

Changes in our professional and personal 

lives are inevitable. Some life-partners 

turn out not to be true life-partners. 

Jobs change, companies change focus and 

direction. Other companies fold, some 

consolidate, and others are sold. The results 

are not pretty and often leave disillusioned 

employees in the wake of all of 

the sudden and unexpected change. 

When one suddenly becomes unemployed 

after ten, 20, or 30 years in the 

workforce, the next six months to a few 

years can be a very difficult period to survive. 

Making things comparable or even 

better seems way beyond reach. 

Associations benefit society in many 

ways, providing forums for like-minded 

people with common goals and allowing 

them to accomplish the mission of the 

group and promote growth and prosperity 

for their chosen business or profession. 

This is exactly what NARSA has done for 

the heat exchange business in the past and 

as it continues to evolve. 

Membership and involvement have 

been instrumental for those who work in 

the industry as business owners, employees 

and potential employees. These industry 

connections can be invaluable to the 

second and third generations of family 

members as they assume responsibility for 

the management of the family business 

after the original owners retire. 

It is never too late to build your own 

personal network and your contacts. If 

you have been networking within your 

industry and also in outside interests, both 

personal and civic, please continue to do 

so. No one is guaranteed a secure work 

future in their current position or even in a 

recession free economy where we all pretty 

much prosper and grow. 

Where to start? A logical starting point 

is to become a member of the industry 

association that represents your livelihood. 

Be active and involved, the more that you 

participate, the more opportunities you 

have to add contacts to your personal network. 

These connections can be invaluable 

to you when and if that terrible day 

arrives when you receive a termination 

notice due to no fault of your own. 

Does this personal networking always 

work? Well, not always, but more often 

than not, it does work and can enable you 

to move on, enabling you to provide for 

yourself and your family. 

Your personal network can serve as a 

great support system while you work towards 

finding your next opportunity. I 

speak from experience. I moved into our 

heat transfer industry back in 1985. 

Through my own network, I transitioned 

from automotive service and repair to the 

radiator and heater manufacturing sales area 

when I joined Fedders Automotive Radiator 

Mfg. Co, later to become FEDCO. 

Networking within my sales position 

for one year at Fedders, I was able to gain 

a national sales manager position with 

Detroit Radiator for two years and then 

returned to FEDCO in a national sales 

management position. This was possible 

from my networking during my tenure in 

the automotive parts industry. 

Thirteen years later, an unexpected sale 

of the company affected me once again. 

For the next five years I operated my 

own sales and consulting LLC serving 

many of the companies and individuals 

that I had been networking with for over 

Patrick (Pat) O’Connor 

NARSA President 

2012-2014 

twenty years. In 2007, my fortunes 

changed for the better once again as I was 

asked by Larry LePrevost, Executive Vice 

President at Johnson Mfg. Co. Inc. to 

work for Johnson as the Vice President 

Sales and Marketing for their newly acquired 

company, the S.A. Day Mfg. Co. 

located right here in my hometown of 

Buffalo, New York. 

Life and our travels can be very unpredictable. 

However, you can prepare yourself 

not only to survive and move on from 

an unexpected change – but to prosper and 

better your life. This networking and contact 

building strategy works in all industries 

and professions. 

You just have to make the positive decision 

to become a member in your industry 

association, be proactive, and work 

toward the common goals that will mean 

personal success for yourself and your 

family. Keep in mind that your 

Association network building also has a 

primary and positive effect on your business 

and employer. 

So, remember, maintain your NARSA 

membership, become involved, build your 

contacts through networking through 

NARSA and you will be as prepared as 

you can be to face whatever comes your 

way. Want to add a contact today? Call or 

email me today, we can learn from each 

other. Email: pat.oconnor@johnsonmfg. 

com, cell: 716-316-4710, or Linkedin. 

2 the cooling journal • august 2013

Board Bolsters Trademark and Logo Use Policy 

BUFFALO, N. Y. – At its most recent 

meeting, the NARSA Board of Directors 

shored up the organization’s policy on use 

of NARSA logos and trademarks. The 

move was made to preserve the integrity 

of the Association’s trademark property 

and to protect member rights for the intended 

use of those properties. 

According to policy effective July 1, 

2013, NARSA grants members in good 

standing the right to use NARSA’s trade 

names, trademarks, logos, and designations 

in their marketing, advertising and 

promotion. However there are several 

stipulations. 

Prior to using any of the marks, members 

are asked to supply to NARSA samples 

of any intended use or promotional 

materials for the purposes of inspection 

and written approval and to determine if 

the usage meets the standards of quality 

acceptable to NARSA. NARSA shall 

promptly review such materials and approve 

or disapprove them. It is important 

that any use does include that the firm or 

business identifies itself as a member of 

NARSA and not that it is the organization 

itself. Suggested terms would “member 

of,” “proud member of,” or “supporter of.” 

The new policy also reinforces that 

NARSA retains the sole and exclusive ownership 

of the trademarks (whether registered 

or not), and any abbreviations, and all goodwill 

and rights related to them. All members 

must understand that nothing in the 

policy confers any proprietary rights upon 

them with respect to the trademarks other 

than the certain and defined rights for use. 

Members may use the trademarks that 

are registered accompanied with the symbol 

“®” and all use of the trademarks that 

are not registered shall be accompanied 

with the symbol “TM” or “SM” as appropriate. 

Upon the expiration or termination of 

membership, the member must cease all 

NARSA News 

display, advertising, and use of all NARSA 

names, marks, logos, and designations, and 

will not thereafter use, advertise, or display 

any name, mark, or logo which is, or any 

part of which is, similar to or confusing 

with any such designation associated with 

any products. For a complete download of 

the policy go to: www.narsa.org. 

the cooling journal • august 2013 

3

*Compiled by the staff and members of NARSA 

NARSA News 

Register Now for the 4 th Annual HD 

Conference 

Book your rooms today and make your 

travel plans for the 4th Annual NARSA 

HD Heating and Cooling Conference. The 

Doubletree by Hilton Bloomington has 

been selected as the hotel for the 2013 HD 

Heating and Cooling Conference, 

September 12 to 14. 

Conference Activities 

The HD Conference will include: committee 

meetings, educational sessions, table 

top exhibits with reception on Thursday, 

September 12. Program content will cover 

soldering, brazing, airflow and fans for 

cooling systems, metal characteristics and 

alloys used in HD heat exchange, HD cooling 

options and technologies, and more. 

Conference features for 2013 include: 

• shorter sessions 

• more networking opportunities 

• breakfast included with hotel room 

• special immersion tour at Maas 

Radiator and Powder Coating Unlimited 

• Friday evening BBQ 

• virtual tour of Businesses from Around 

the World 

• optional Saturday activities including 

HD Technician Certification Testing, 

self tour of Caterpillar Visitor Center, 

or golf. 

Conference Sponsors 

Sponsors to date include: Platinum Level 

- ThermaSys Tubing-An API Heat 

Transfer Company; Silver Level - Johnson 

Mfg. Co. S.A. Day Buffalo Flux Facility; 

Bronze Level - AccuTech. 

Hotel Information 

Room rates at the Doubletree by Hilton 

Bloomington are $129 per night plus tax 

(includes breakfast). Hotel can be reached 

at 309-664-6446 and tell them you are 

with the NARSA HD Conference to get 

the NARSA room rate. You may also book 

online at www.narsa.org. 

Get Your News 

Out with the Press 

Release Benefit 

WEXFORD, PA – Good news! If you 

have news that you want to share with your 

local press, post at your website or send to 

national and international trade publications 

and organizations, then the new 

NARSA press release benefit is for you. 

Beginning this fiscal year, all 

NARSA members will have access to 

press release writing services for two 

press releases annually. Press releases 

can be about personnel, product and service 

additions, new brand management, 

company milestones, etc. 

If you have news that you want to 

make public with a professionally written 

release, send an email to wjuchno@narsa. 

org and include PR in the subject line. 

Virtual Industry Tour 

A unique opportunity for free promotion 

for your company and its products and 

services will also be available. Take a few 

minutes to make sure you are included in 

the virtual tour Industry Showcase at the 

2013 NARSA HD Heating and Cooling 

Conference. Submit up to 10 pictures of 

your company to info@dbssquotes.com. 

There are people in this industry that are 

looking for you so be sure to give them 

the opportunity to see the all the highlights 

your company has to offer. 

HD Technician Certification 

Use your time at the 

NARSA HD Heating 

and Cooling 

Conference to get HD 

Technician 

Certification. A special 

class has been scheduled 

for Saturday morning, 

September 14. The 

NARSA Heat Transfer 

Pavilion Correction 

Our Pavilion listing in the July issue for 

ThermaSys Tubing, an API Heat 

Transfer Company was incorrect. Please 

note the correct contact information and 

location. We apologize for any confusion 

or inconvenience. 

ThermaSys Tubing, an API Heat 

Transfer Company 

Booth# 5305 

2760 Gunter Park Drive West 

Montgomery, AL 36109 

T 334-420-7043 

F 334-420-7154 

www.apiheattransfer.com 

NARSA Heavy Duty 

Technician Certification 

Overhaul Procedures for Heavy Duty 

Radiators: A Study Guide 

class and test will run from 9 a.m. until 

noon. Cost for certification test and class 

is only $39 per person for NARSA 

Members. For additional information, go 

to www.narsa.org. 


NARSA News 

NARSA Restoration Session 

Debuts at AAPEX 

LAS VEGAS – New for the convention this 

year will be a discussion group session on 

Wednesday, November 6 from 8:00 a.m. to 

10:00 a.m. at Harrah’s. Members and 

friends are invited to attend and participate 

in order to share information on antique and 

custom radiator restoration. Bring slide 

shows and photos of your achievements in 

the craft of antique radiator restoration and 

be willing to share your experience with 

your fellow craftsmen and women. 

Other NARSA activities will include the Annual Membership 

Breakfast, Seekins Cup Challenge Golf Outing and the Cooling 

System Industry Customer Appreciation Reception. The 

Membership Breakfast and Seekins Cup Challenge will take 

place on Monday, November, 4 and the Customer Appreciation 

Reception will be held Tuesday, November 5. 

A block of rooms has been reserved at Harrah’s Las Vegas for 

$135 per night. Rooms can be booked by calling 888-458-8471 

and using Group Code: SHNAC3. 

Remember to register for AAPEX in advance to get the reduced 

rate badge fee and to avoid long lines in Vegas. It’s simple, 

go to www.appexshow.com. 

Charge Air Cooler 

Tester Kit 

Made in the 

USA 

NARSA Calendar of Events 

HD Conference 

Bloomington, IL 

September 12-14, 2013 

Great Lakes Truck Expo 

Cleveland, OH 


NARSA Board of Directors 

Meeting 

Las Vegas 

Sunday, November 3, 2013 

Seekins Golf Challenge 

Presented by Johnson 

Mfg. Co. 

Tuscany Golf Course, 

Henderson, NV 

Monday, November 4, 2013 

Cooling System Customer 

Appreciation Reception 

Harrah’s Las Vegas, NV 

Tuesday Nov. 5, 2013 

NARSA Convention/ 

AAPEX Show 

Harrah’s/Sands Expo, Las 

Vegas, NV 

November 4 – 7, 2013 

NARSA Management 

Seminar 

February 6-7, 2014 

EdTech Meeting 

March 1, 2014 

CON EXPO-CON AGG 

Las Vegas 

March 4-8, 2014 

MATS 

Louisville, KY 

March 27-29, 2014 

EdTEch Meeting 

May 3, 2014 

NARSA Board of Directors 

Meeting 

Pittsburgh, PA 

May 16, 17, 2014 

HD Conference, Houma, LA 

September11-13, 2014 

TM 

TM 


5

Health Watch 

Talking Turkey - Solder Pot Safety 

“No, it’s cool man. I saw it on you tube.” “I don’t know Dude, it 

doesn’t seem safe.” “No worries, I’m a professional.” “You’re a 

professional Mechanic, not a Chef!” “Chill out. If it works in hot 

oil, it will work in the solder pot.” “I don’t think so; I still say 

deep frying a turkey in the solder pot is a bad idea!” 

We interrupt this incredibly silly dialog to interject some sanity. 

Cooking a turkey in the solder pot is not recommended! DO 

NOT try this at home! Or the shop! But, the comparison of a hot 

deep oil fryer and a header dip solder pot is not that far-fetched. 

Both will result in a golden brown skin on the bird, and both harbor 

a similar danger during use. 

First, the obvious problem. Solder, especially tin/lead, has 

health hazards associated with its use. By now we all know that 

lead (and to lesser degree) other metals (tin, copper and silver 

being common) are all hazardous to our health if we are excessively 

exposed via inhalation and/or ingestion. While none of us 

would think of eating solder cooked food, remember to keep food 

out of the work area and wash thoroughly before eating, smoking 

or going home for the day. Lead poisoning and Metal Fume 

Fever can result from excessive inhalation exposure. So in addition 

to not using the pot for fondue, we need to provide adequate 

exhaust to pull the fumes from the open surface of the solder pot, 

away from workers. 

The methodology of solder pot use presents its own set of 

dangers. Solder pots are generally set low to the ground with a 

large, open surface area. There low placement and open surface 

area allows tin headers to be lowered into the pot permitting the 

solder to seal the tube to header joints. The area in front of, and 

around the solder pot needs to be accessible. As a result, they 

6 the cooling journal • august 2013 

by Dave Brown, Johnson Mfg. Co. 

rarely have guard rails to protect workers. Here the danger is 

pretty obvious. A large, molten, surface area with easy access. 

Workers must be trained in the hazards and kept aware of the trip/ 

fall danger into a 600°F hot tub. Signage and a properly followed 

methodology can help. We have all ‘splashed’ a drip or 

two of solder on our arms while working. It stings like crazy as 

the solder solidifies. The large heat sink capacity of solder pots 

means there will be no ‘solidifying’ – rather a burn that keeps on 

burning. Very dangerous. 

The last solder pot danger we will bring up here, is the one 

that has you asking “Where is he going with that stupid turkey 

cooking story?” The danger of a boiling water induced explosion. 

Water boils at 212°F, turning from liquid to steam. As the water 

turns to steam it expands very rapidly, that’s why bubbles form 

and rise to the top. Both a turkey fryer and a solder pot run well 

above that temperature. A fryer runs about 300 - 400°F, while a 

solder pot normally runs at least 600°F or above. If you rapidly 

submerge a water-logged turkey in a deep fryer the water will 

boil and rise violently to the surface. It will push the oil above 

the bubbles up and out of the way. Meaning, hot oil flying out of 

the kettle, all over you, and perhaps hitting the burner flame and 

igniting. There’s a Thanksgiving from Hell. The situation with a 

solder pot is identical except its molten solder being blasted all 

over you and everything around. It won’t ignite but that is the 

least of your troubles if it explodes. 

That is why flux coated headers are lowered slowly and at an 

angle into the molten solder. As it is slowly lowered, the flux 

(water) boils and can escape at the surface. Using an angled entry 

keeps moisture from being trapped as the header is lowered. 

Use of an apron, gloves and a face shield are strongly encouraged. 

Some popping and spattering may occur. The trick is to 

keep it controlled and away from the operator. 

The same method is promoted for a turkey. It is lowered 

slowly, allowing the water in the bird, to boil in a controlled fashion. 

In the deep fryer, NOT the solder pot! Stay Safe. 

About the author: Dave Brown has been a valued contributing 

editor to the Cooling Journal for a number of 

years. His insight and humorous writing style have been 

invaluable in carrying the very serious message of safety 

and health in and outside of the workplace to CJ readers. 

He is the chief engineer at Johnson Mfg. Co. where he administers 

the company’s health and safety programs in addition 

to his other duties. Johnson Mfg. Co. is a supplier of 

a variety of tools, materials and products for the service 

and manufacture of heat exchangers. 

NARSA Phone: 724.799.8415 

NARSA Fax: 724.799.8416 

Email: info@narsa.org

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eliminates stress crack failure common in OE radiators. 

tabbed headers with extra deep tank seating area. 

sIde members protrude through the header and 

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heavy duty extruded tubes on the end rows 

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feature 

This Family Means Business – Four 

Generations in the Business and Counting 

BUFFALO, NY – Bursting with energy and reflecting a quiet confidence, 

Jesse White says for four generations they have done 

what they do for one primary reason. “We are in it for our family.” 

Jesse is the first among equals that represents the fourth generation 

radiator business that has its roots in this western New 

York metropolitan area. He is the spokesman. He is the face of 

the business. He is the master of the phones. However, he does 

so with the generous support and encouragement of his other 

family members including his grandmother Mary Wilson, his 

father David and mother, XXXX, and the other two members of 

the newest generation brothers Dan and Jody. 

The core of the business is much the same as it had been in the 

mid ‘80s; two service shop locations aligned with regional distribution. 

However, the Wilson and now the White family traditions 

are steeped in many other facets of the radiator industry. 

In speaking with Jesse White about today’s business conditions, 

you get an upbeat feeling about a young, driven entrepreneur 

who sees opportunities where others either fail to do so or 

do not have the energy and vision to pursue them. 

Amherst Radiator and Hamburg Radiator continue to operate 

under different names but they are joined together by the family 

that owns and operates them. Amherst is more automotive and 

distribution; Hamburg is more heavy duty. 

In order to understand the deep commitment Jesse and his brothers 

hold for family and this business, it helps to know something of 

the rich business heritage their predecessors provided them. 

Wilson’s Garage (and Radiators) 

In 1940, George D. Wilson Sr., a father of six girls and one boy, 

was working seasonally as a grain scooper to support his family. 

He looked around for opportunities and decided to open an automotive 

repair shop close to his home in Hamburg, New York. 

Wilson’s Garage was born. 

At the time, radiator work was very specialized as each repair 

or re-core was handcrafted. Whenever George needed radiators 

The Hamburg Radiator location is the HD and commercial center for the 

business. An adjacent building also provides additional space for product 

storage. 

repaired for Wilson’s Garage he had to travel to the only radiator 

shop in the area and that was in the city of Buffalo. That shop 

was Chimera Radiator that had been owned by Joe Chimera. 

In addition to radiator and heater repair, Chimera was also a 

distributor for G&O Mfg. Co., the New Haven, Connecticutbased 

manufacturer of radiator cores for automobiles and trucks. 

G&O’s heritage went back to WWI during which they supplied 

radiator and cores for the Mack Trucks used by the military. 

Over the years, G&O (Guggenheim and Oppe) was to be incorporated 

in the industry roll-up and consolidations that was to become 

Proliance. Today, Thermal Solutions Manufacturing 

(TSM) can claim lineage tied to G&O. 

Back in the ‘40s, radiator and heater cores were the staples 

of the aftermarket with re-cores handily done in a specialty 

radiator shop. 

After watching the men in the downtown shop at Chimera, 

George Wilson decided to try it himself. He bought what little 

equipment he could afford and find and had to build whatever 

else he needed by himself. In 1945, he opened the doors to 

Wilson Radiator. 

Pictured left to right are: Dan White, Rick Alvarez, Jesse White and Larry 

Hornberger. Amherst Radiator is the central location for much of the 

automotive and light duty work. 

Several repair bays in the main building house their automotive retail 

service operation and that includes general automotive service and A/C. 


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9

feature 

The only photo available of family 

patriarch and the business founder 

George Wilson Sr. is a photo of a 

photo. 

Another photo of a photo shows the original shop 

location. The Hamburg Radiator location sits across the 

street from the original site. 

Jesse White is not one to complain about what may 

have been. He is more intent on using the tools and 

resources that he currently has to move the business 

forward. He always speaks about the wonderful 

opportunities he and his brothers have had growing up 

in the business and learning from his father and mother, 

David and Linda White, and his grandfather and 

grandmother George Wilson Jr. and Mary. 

Since George was the only person south of Buffalo fixing radiators 

and Bethlehem Steel was big at the time, there was no 

shortage of work fixing all kinds of heat exchangers and the business 

grew quickly. 

George’s successor, his son George Jr. grew up in the shop 

learning the trade – tricks and all – while working in his spare 

time from school. In 1951, George Jr. met Mary Willis and they 

were married two years later. George Jr. left the business briefly 

to become an iron worker, and during his absence, the business 

was sold to Harold Swain Jr. 

Jesse and Dan White genuinely like the family business and the radiator 

repair roots. They have an old school attitude and work the business hard. 

The small shop in Amherst is used for light duty radiator benchwork. It is on 

the radar for an upgrade but the brothers relish the old school feel as they 

do their heritage. 

Pat O’Connor, NARSA president and VP of sales for S.A. Day Buffalo Flux 

Facility of Johnson Mfg. Co., has tapped Jesse to help with building NARSA 

membership. Jesse thinks there is great benefit for young people to bond 

with other younger generations to continue to build their businesses. 

George, Jr. Begins Anew 

Upset over what transpired and determined to start fresh George 

Jr. started construction of his own radiator shop in the spring of 

1957 right across the street from the now named Swain Radiator, 

the original location of Wilson Radiator. 

Once he embarked on building the new business from the 

ground up, George Jr. made ends meet repairing radiators at night 

while framing and building what was to become his home on top 

of the shop. Mary and George would raise their family here 

above the shop. In 1960, the building was finished and Hamburg 

Radiator officially opened its doors. Mary Wilson, the family 

matriarch, still lives in their original home above the shop. 

The industry in the 1960s was dominated by small, regional 

radiator and heater core makers. It seemed as if each metro area 

had its own home town core manufacturer. Firms like Lake Auto 

Radiator Mfg. Co. in Cleveland; Beacon Auto Radiator in 

Boston; Liberty in San Francisco; Eskimo Radiator Mfg. Co. in 

Los Angeles; Daniel Radiator in Houston; Chromalloy in St. 

Louis; U.S. Auto Radiator and Detroit Radiator in Michigan and 

Mangum Mfg. Co. in Dallas and others supplied the aftermarket. 

It was during this time that Pittsburgh Auto Radiator was 

pushing east and north from its roots in western Pennsylvania. 

George and Neal Fry visited George at Hamburg Radiator and 

like what they saw. Hamburg would become their distributor in 

the Buffalo area. 

Also pushing out and expanding from smaller regional bases 

during that same time was NARSA (National Automotive 


feature 

David White and Steve Adplanalp with a radiator from 

a gen set from Niagara Memorial Hospital. 

They have stockpiled an impressive inventory of 

reconditioned fuel sending units. The family spends 

part of the winters salvaging the units and fuel tanks 

from locations in the South. Winters in western New York 

are hard on vehicles because of the corrosive nature of 

road de-icing chemicals. Typically parts from the South 

will not have been subject to that corrosion. 

Jody White is the youngest and 

most recent addition to the family 

business. 

Radiator Service Assn.). George and Mary Wilson would become 

members and they attended many of the events across the 

country and met many great people in the industry with whom 

they formed lasting relationships – business and personal. 

Manufacturing Cores 

In the early ‘70s, George met a man named Tony Narog at a 

NARSA meeting. Tony built and maintained core making 

equipment. George saw another opportunity that would help 

him grow the business. He bought some machines and brought 

them back to New York and began making cores for himself. 

Rumor has it he used the family kitchen over to bake his very 

first core. The first cores produced for sale by Hamburg 

Radiator were in 1972. 

With George running the shop and Mary running the office, the 

business to continued to grow at a steady pace. The manufacturing 

side quickly outgrew the Hamburg location. The Wilson’s looked 

towards central Buffalo for expansion and ended up striking a deal 

to purchase the repair end of Chimera Radiator which had been 

sold years earlier by a nephew of the original owner Joe Chimera. 

Joe still held onto the distribution side of the business until the 

‘80s. Chimera-Hamburg Radiator Mfg. Co. was launched. 

George and Mary had two children, Linda and Bill. Both 

were raised in the business and it was no surprise that both of 

them helped the family business in any way they could. Linda 

joined the office shortly after the move to the downtown 

“Cobblestone District” was complete. While working for the 

business, she married David White who in early 1978 after working 

on locomotives for the railroad company and joined the family 

business also. Dave was to run the manufacturing end of the 

business. Their son, Bill Wilson, joined the company after graduating 

Northwestern University and ran the sales division. 

The business kept evolving other smaller repair shops opened 

throughout the area. In the late ‘70s early ‘80s, industry estimates 

had the number of repair shops in the U.S. and Canadian markets 

at about 12,000. The Wilson family expanded opening one shop 

east of the city called Parker Radiator and one in the north called 

Amherst Radiator which they still own today. 

By the mid ‘80s it was still business as usual at the manufacturing 

plant but some of the family shops were having problems. 

Changes and hard decisions had to be made. They closed Parker 

down and Dave White moved out to the Amherst location and 

assumed ownership of it as well in 1985. 

Chimera Radiator continued to operate for just under decade 

using other names such as Mr. Radiator and LBG Radiator. But 

the times were changing and so was the family. George and 

Mary were getting older. Bill had other interests outside of the 

radiator industry. Boxes started to make inroads and everything 

started to change rapidly. 

They saw an out and took it. The Buffalo Sabres National 

Hockey League team wanted to build a new arena on the property 

on which the manufacturing business sat. Then timing was 

right to get out of manufacturing. The property and equipment 

were sold and the inventory was sent back out to Hamburg 

Radiator which Mary continued to operate. 

From the time David White assumed ownership of Amherst 

Radiator he started a grass roots campaign to rebuild the small 

repair location. 

Located on a dead-end street, he needed to really push hard to 

make a difference. He grew the business by growing a reputation 

for quality work and good customer service. With only himself 

and a delivery driver he slowly worked up his client list and 

made a name for himself. 

A/C and Fuel Systems 

He diversified the service offering to include air conditioning 

and eventually general automotive service, specializing in fuel 

system repairs. He took that specialty one step further when he 

began salvaging fuel system parts like sending units and gas 

tanks in a big way. He would glean parts from salvage yards 

across the southern USA. Cars in these areas were not subject to 

ravages of the severe Buffalo winters that brought with them 

massive amounts of moisture and road salt. They would recondition 

the parts and maintain an extensive inventory which gained 

them a reputation as a “go-to” company for these items. They 

have a healthy fan base in the rust belt for these items. 


11

FEATURE 

After a few years, Dave was able to move Amherst from its 

dead-end location to a much larger location on the heavily trafficked 

and retail-centered Niagara Blvd. His wife, Linda, has been 

a vital part of the operation as a business partner who has done 

the bookkeeping and office management for years. Today, Linda 

is grooming Jesse’s wife Kelly to take over these responsibilities. 

Linda also has a sideline. Every Easter Season she opens and operates 

a temporary candy store for a notable local maker of fine 

candies. Linda has used the profits from this business to put her 

children and now grandchildren through private Catholic school. 

The New Generation 

In 1996, Hamburg Radiator was sold to Dave White as George Jr. 

became ill. He was ultimately diagnosed with cancer. Mary did 

not have time to spend on the business as she spent it with 

George taking care of him through his struggles. George succumbed 

to cancer in November 1998. 

Dave is now moving closer to full time retirement and the 

sons are moving closer to full time control on the fourth generation 

family business. They have a passion for the business and a 

reverence for their ancestors who started it all. 

Jesse, Dan and Jody compete on daily basis. They stock inventory. 

They stay on top on customer service. They know what 

they sell. They know their customers. 

Last year, Jesse alone made 750 sales calls on their customer 

base. Jesse sees opportunity all throughout western New York. 

He and his brothers are positioning their business with general 

automotive service, air conditioning service and parts, and cooling 

system parts using Amherst as this base. Hamburg has become 

the repair center and specializes in heavy duty, industrial/ 

commercial and fuel tanks. 

As the sons ramp up, they know they are well positioned to add 

new tools and processes to the extensive arsenal of technical 

knowledge and business acumen their family history has provided. 

Their generation is one typically enthralled with the here and 

now – with little regard for the past. Not so for this family. They 

know and honor the past and those who paved the way for their 

future. They speak reverently of positive influences on their family’s 

business by such industry veterans like Jack Silver of 

Canfield Solder, Carl Voss of Voss Mfg., John Fields of ARSCO, 

Paul Shapiro of Lake Auto Radiator, Barry Bartlett of Canadian 

Auto Radiator Mfg Exchange and Manufacturing and A. Jay 

Damon of Damon Industries. 

As Jesse White said, “We are in this for family. We fight for 

this because we are family.” 

EDITOR’s NOTE: A special thank you to Jesse White who compiled 

the family history which serve as the basis of this story. 


NARSA Heavy Duty Heating 

and Cooling Conference 


Doubletree by Hilton Bloomington 

Bloomington, IL 61701 

Room rates at the Doubletree by Hilton are $129 per night plus 

applicable taxes. Rate includes full breakfast buffet. You may 

make your reservations by calling the hotel direct: 309-664-6446 

or 800-222-8733 and tell them you are with NARSA. You may 

also go online to www.narsa.org for links to the hotel website to 

make reservations. You will also find the latest information about 

the conference and links to online registration, virtual tour info, 

and HD technician certification. Be sure to register before July 31 

to get the early the bird cooling discount. journal • august 2013 13 

For details go to: www.narsa.org



Air Travel 

Air service from American, Delta, Frontier 

and Allegiant is available directly into Central 

Illinois Regional Airport. Free shuttle service 

is available to and from the Doubletree to 

this airport. 

Other possibilities for air travel include: 

Chicago O’Hare International Airport which 

is 141 miles from Bloomington (2 hours and 

36 minutes) or Chicago Midway International 

Airport that is 132 miles from Bloomington 

(2 hours and 20 minutes). Note: if planning 

to use the Chicago airports be sure to plan 

around rush hour traffic in the Chicago 

metropolitan area which can be very heavy. 

Current HD Conference Sponsors: 

Platinum SPonSor 

Silver SPonSor 

Bronze SPonSor 

Sponsorships and table tops available. Call 

NARSA at 724-799-8415. 

Virtual Tour: Submit up to 10 photos to have 

your business included in the Friday night virtual 

tour. Send photos to: Darlene Barlow at info@ 

dbssquotes.com. 

HD Technician Certification: On site HD technician 

certification will be held at the Doubletree on 

Saturday from 9:30 a.m. to noon. This will be a 

classroom review followed by a written test. For 

HD Technician Certification registration send an 

email to: info@narsa.org and include HD Tech Cert 

in the subject line or call NARSA at 724-799-8415. 

14 the cooling journal • august 2013 

The NARSA Heavy Duty Heating 

and Cooling Conference is 

a unique educational event 

for professionals in the 

heat exchange service and 

products business. In its fourth 

year, the event brings people 

from throughout the world 

together to discuss issues and 

solutions about the business 

of heat exchange repair, 

remanufacturing, fabricating, 

design, maintenance, 

manufacturing, and distribution. 

CONFERENCE AGENDA 

thurSday, SePtemBer 12 

10:00 AM Heavy Duty Conference Committee 

Meeting 

12:00 PM Conference Registration Opens 

General Session: 1:00 PM – 4:45 PM 

1:00 PM NARSA HD Conference Welcome Remarks 

and Introductions 

1:30 PM Metallurgy and Characteristics of Metals 

Used in Heat Exchanger Applications 

Mitch Ingram, Principal Metallurgist and 

Technical Center Manager, API Heat 

Transfer, Montgomery, AL. 

Mitch Ingram is the Principle Metallurgist 

and Technical Center Manager for API 

Heat Transfer in Montgomery, Alabama. He 

is a 1990 graduate of the Auburn University Mechanical 

Engineering Department and holds a Master of Science 

(1998) from the Auburn University Materials Engineering 

Program. He began his career with ThermaSys 

Corporation and maintains his present position since 

its merger as part of API Heat Transfer. He has served 

as Tech Center Manager, Heat Exchanger Operations 

Manager and Director of Quality. Mitch is married to 

Anne (25 years); has four children ranging in age from 

10 - 24; and loves to talk football, in particular, regarding 

his Auburn Tigers. 

Presentation Description: The presentation analyzes 

basic heat exchanger construction materials; material 

selection methodology; the metallurgy of brazing and 

soldering; the compatibility of certain materials; and 

the practical methods of alloy identification. Material 

enhancements to improve heat exchanger functionality 

and corrosion resistance will also be addressed. An 

overview of the recognized alloy designation systems 

and material properties in both the copper/brass and 

aluminum systems is also surveyed. 

If your business serves over the 

road trucking, mining, construction, 

agriculture, military, energy and 

manufacturing industries with service 

and product sales for heat exchangers 

than this meeting is for you. 

The conference includes technical 

presentations, networking events, 

tours, and product displays. Join with 

other business and technical decision 

makers and leaders to experience this 

unique niche meeting for the specialty 

markets for heavy duty heat exchanger 

service for transportation and industry. 

3:00 PM Coffee Break 

3:15 PM Brazing Update: Materials, Techniques, 

Common Mistakes and Suggestions 

W. Daniel Kay, Principal, Kay & Associates, 

Simsbury, CT 

Mr. Kay is an M.B.A., Metallurgical Engineer, 

consultant and trainer. Dan is the leading 

independent consultant/trainer to the 

brazing industry on all aspects of brazing 

engineering, business development, strategic planning, 

and development of in-house technical expertise for 

brazing problem solving and problem prevention. 

Presentation Description: Brazing is an important 

metals-joining process used today for all kinds of metals, 

from aluminum to titanium. The transportation industry 

uses it extensively in radiators, fuel-transmission lines, 

EGR coolers, etc., and many companies, both large and 

small, use the brazing process (be it torch braze, or a 

furnace braze) to join these components. But unless 

it is done properly, significant problems, leaks, and 

shut-downs can result. A number of common mistakes 

will be discussed, and their often simple solutions will 

surprise you! 

Items to be covered include: 

• What is brazing, and how does it differ from 

soldering or welding? 

• What fundamental issues must be understood for 

correct use of brazing? 

• What common mistakes are made by many brazers, 

and how can they be avoided? 

• What is the future of brazing in the transportation 

industry? 

4:45 PM General Session Adjourns 

5:30 to 7:30 PM Reception and Table Top Exhibit

CONFERENCE AGENDA 

Friday, SePtemBer 13 

7:30 to 9:30 AM Conference Registration 

General Session 

8:00 AM NARSA Announcements 

8:30 AM Understanding and Optimizing Cooling 

System Heat Transfer 

Dave Thompson, Engineering Manager, 

Thermal Solutions Manufacturing, Inc. 

Mr. Thompson began his career with 

G&O Manufacturing as a lab technician 

in 1985 and moved to the engineering 

department several years later. He 

worked through the many company name changes 

(G&O, GDI, Transpro, Proliance) before serving 

several years as Engineering Manager at Rocore and 

then moving to Vista-Pro Automotive in early 2010. 

Currently with Thermal Solutions Manufacturing in 

Nashville, Dave has cooling package design and 

optimization experience in both aftermarket & OEM 

applications. He earned his BSME Mechanical 

Engineering degree from the University of New Haven. 

Presentation Description: Mr. Thompson’s 

presentation will cover the following points: 

• Heat transfer basics 

• Core types & replacement options 

• Radiator/aftercooler combinations 

• Airflow management 

10:00 AM Coffee Break 

10:15 AM Fans and Shrouds: their Performance 

Implications 

Shawn Beauchamp, Operations and 

Sales Manager, WingFan, Charlotte, NC 

Shawn Beauchamp is the North 

American Operations Manager 

of WingFan, a modular axial fan 

manufacturer with its headquarters in 

Hamburg, Germany. Prior to joining WingFan in 2006, 

Shawn spent over 10 years in OEM heat exchanger 

sales in the on-highway and off-highway markets 

working for Dana Corp (Long Manufacturing) and 

Serck (now Rocore). His degree is in Metallurgical 

Engineering Technology from Fleming College, 

Peterborough Ontario, Canada. 

Presentation Description: 

Learn how to help customers collect the right 

information to give to a fan supplier and educate them 

regarding airflow related cooling issues and noise. 

Key Topics to be covered include: 

• fan technology and terminology 

• interpreting fan curves 

• fan noise 

• finding a replacement fan 

11:00 AM Speaker’s Panel Discussion 

Conference speakers will participate in an interactive 

panel discussion featuring questions from the 

audience to which each speaker may respond. 

Question cards will be used to record and organize 

audience questions. 

12:05 PM NARSA HD Awards Luncheon 

1:30 PM Evolution of a Radiator Shop 

Mark Hicks, owner of Maas Radiator, and Powder 

Coating Unlimited, will provide a history of the 

development of his businesses. In addition he will 

brief the conference on what they will see and what 

they can look forward during the tour of his facility. He 

grew the business from a tiny 675 sq ft shop to more 

than 65,000 sq ft in three different locations. Along the 

way, he has reinvented his business while staying 

true to its core services and technologies – metals 

cleaning and joining. In addition to the standard 

radiator repair shop services, they also provide 

industrial/commercial heat transfer product services, 

extreme metals cleaning and powder coating for 

industry and transportation. 

2:15 PM Travel to Maas Radiator 

Attendees will travel by car or shuttle bus to Maas 

Radiator and Powder Coating Unlimited which 

provides comprehensive engine cooling and 

air conditioning systems sales and services for 

automotive, light truck and heavy diesel markets 

2:30 – 5:00 PM Open House at Maas Radiator 

and Powder Coating Unlimited 

The Open House provides a unique opportunity to 

see specialized metals cleaning and processing as 

well as more traditional processes for HD radiator 

repair. The staff of Maas Radiator and Power Coating 

Unlimited will be on hand to demonstrate and to 

inform attendees regarding their processes, services 

and products. Batch cleaning, blast cleaning, heat 

extraction and powder coating are among the 

processes to be demonstrated. 

FRIDAY EVENING SPECIAL EVENT 

(5:30 PM to 9:00 PM) 

BBQ Cookout and Virtual Tours of Member 

Businesses 

Mark Hicks, Owner of Maas Radiator and Vice 

President of NARSA, has graciously invited all 

conference attendees, speakers and exhibitors to his 

home for an evening of networking and refreshments. 

Table Top Exhibitors will have the option of presenting 

their booths. A virtual tour featuring promotional 

slide shows and photos of shops and businesses 

from around the world is being organized. Attendees 

will be invited to submit their promotional slide 

presentations in total or they may submit photos 

in advance to Darlene Barlow of D Barlow Sales 

Solutions LLC, who will create a special inclusive 

show. Slides will be shown on a big screen. 

Saturday, SePtemBer 14 

Optional Activities 

9:30 AM to noon HD Technician Certification 

Class and Test 

Take advantage of this unique opportunity to earn 

NARSA HD Technician Certification by attending class 

and taking the test. Fee for the certification is $49 per 

person and includes work booklet, class instruction 

and proctored written exam. For more information and 

registration email NARSA: info@narsa.org and include 

HD Cert in the subject line. 

9:30 AM Self Tour to Caterpillar Welcome Center 

Attendees may want to travel to the Caterpillar 

Welcome Center in Peoria, IL. It is approximately 50 

minutes from Bloomington and allow 90 to two hours 

to tour the center. Other activities in the Peoria river 

front area include a regional historic museum, some 

shopping and restaurants. The Center is open from 

10 AM to 5 PM (last ticket sale and entry is 3:30 PM). 

General admission fee is $7 per person. 

Each year, Caterpillar brings about 25,000 visitors 

to the region to visit the world headquarters, tour 

factories and operate machines. Those who visit the 

50,000-square-foot, interactive facility on the Peoria 

Riverfront will get to: 

• Hold on to their rumble seat in the bed of a lifesize 

mining truck and take a virtual ride with Cat 

customers onto a number of remote job sites 

• Design their own piece of Cat equipment…and 

email it to themselves 

• Hop on a simulator and operate a dozer or an 

excavator 

• Sit in the seat of an antique tractor, pull the levers 

and feel what it was like to operate a Cat D8 

tractor in the 1930s 

• Step into a 3-D world and be transported into the 

cab of a machine on a job site 

• Feel the excitement of the race track and get an 

up-close look at the Caterpillar NASCAR race car 

• Take a picture in front of a life-size mining truck 

that stands two stories tall 

• Settle into the cab of a dozer, a loader or a 

compactor and get the feel of the road. 

For more information on the Caterpillar Visitors Center, 

please go to www.caterpillar.com/visitors-center. 

GolF 

There are three golf courses in the immediate vicinity 

of the hotel. If you are interested in golfing with others 

from the conference, please send an email to info@ 

narsa.org and put HD Golf in the subject line and we 

will arrange a golf outing. 

hotel 

Room rates at the Doubletree by Hilton Bloomington 

are $129 per night plus tax and it includes breakfast. 

To book rooms contact the hotel direct at 309-664-6446 

and tell them you are with the NARSA HD Conference. 


10 Brickyard Drive 


(309) 664-6446 


15

Saturday Optional Activities 

NARSA Heavy Duty Heating and Cooling Conference 

September 12–14, Bloomington, IL 

Registration Information 

Conference Fee 

The conference registration fee includes access to all sessions, Thursday table-top exhibit and reception, Friday awards lunch, Friday evening BBQ 

and shuttle service, coffee breaks, and copies of the technical presentation materials. 

Members 

Nonmembers 

Individual Additional Registrants Individual Additional Registrants 

May – July 31 $295 $245 $395 $395 

Aug. 1 – Sep. 20 $365 $315 $465 $465 

Individual tickets are available for family members or business colleagues of any registration, sponsorship or table top. Cost for Thursday reception: $35; 

Cost for Friday BBQ: $35. Both events for$65. Registration is required for individual tickets. 

9:30 AM to noon HD Technician Certification Class and Test 

Take advantage of this unique opportunity to earn NARSA HD Certification by attending class and taking the test. Fee for the certification is $49 per person 

and includes work booklet, class instruction and proctored written exam. For more information and registration email NARSA: info@narsa.org and include 

HD Cert in the subject line. 

9:30 AM Self Tour to Caterpillar Welcome Center 

Attendees may want to travel to the Caterpillar Welcome Center in Peoria, IL. It is approximately 50 minutes from Bloomington and allow 90 to two hours to 

tour the center. Other activities in the Peoria river front area include a regional historic museum, some shopping and restaurants. The Center is open from 

10 AM to 5 PM (last ticket sale and entry is 3:30 PM). General admission fee is $7 per person. Tickets are available at the Caterpillar Visitors Center. 

For more information on the Caterpillar Visitors Center, please go to www.caterpillar.com/visitors-center. 

Attendee Information 

Name: ___________________________________________________________________________________ 


Fee: $ _____________________________________ 

Company: _________________________________________________________________________________ 

Street Address: ____________________________________________________________________________ 

City:_______________________________________ State: ________________ Zip: ______________________ 

Phone:_____________________________________ Email _________________________________________ 


Name: ___________________________________________________________________________________ 

Name: ___________________________________________________________________________________ 

Name: ___________________________________________________________________________________ 

Fee: $ _____________________________________ 

Fee: $ _____________________________________ 

Fee: $ _____________________________________ 


o Check: _________________________________________________________________________________ 

Total:_____________________________________ 

o Bill Me: _________________________________________________________________________________ 

Credit Card 

Name on Card: _____________________________________________________________________________ 

Card No._____________________________________________________ Exp. Date _____________________ 

Signature: 16 ________________________________________________________________________________ 

the cooling journal • august 2013

www.thermalsolutionsmfg.com 

Our lower baffle retro-fit kit included with the radiator eliminates 

the need to modify the original baffle bracket. Modifications to 

the lower small hose connection allow for a better fit for vehicles 

with plow mountings. 

• Copper/brass construction 

• High-density core for optimal heat transfer; 3 row VTH style fin 

with tight .385 centers 

• Ultra-Fused welded tube-to-header joints. 

• Heavy wall, welded core tubes 

• .040˝ thick brass tanks with deep ribs for exceptional stiffness. 

• “Thru-tank” mounting sleeves for added strength 

SouthPOINTE Radiator INC Adds 

Surge Tanks to Tube Line 

TAYLOR, MI -- SouthPOINTE 

Radiator INC now has available 

aluminum and steel surge tanks 

to complement their stainless 

steel coolant tubes for more than 

200 applications. According to 

the company, all tubes and tanks are OEM fit. They also offer 

custom fabrication services. For more information contact: Adam 

Purdy, SouthPOINTE Radiator Inc. 734-941-1460. 

BorgWarner Supplies EGR Cooler 

with New Hybrid Tube Technology 

AUBURN HILLS, MI – BorgWarner supplies 

its latest exhaust gas recirculation 

(EGR) cooler for Renault’s 1.6-liter diesel 

engine, available on the European Scenic 

and Megane as well as Nissan’s crossover 

Qashqai. 

BorgWarner’s advanced EGR cooler with integrated hybrid 

tube technology helps improve fuel economy up to three percent 

while helping to achieve upcoming Euro 6 emissions standards. 

The combination of BorgWarner’s optimized turbocharger and its 

latest compact EGR technology fulfills future engine requirements 

with improved durability. 

“BorgWarner’s advanced EGR solutions, combined with our 

optimized turbocharging technology, is a major step in enabling 

diesel engines to meet future emissions regulations while improving 

fuel economy,” said Brady Ericson, President and General 

Manager, BorgWarner Emissions Systems. “With our many years 

of experience, BorgWarner offers customers the latest compact, 

low-pressure EGR technology. We expect this effective, fastgrowing 

technology to drive engine advancements in the future.” 

Renault’s powertrain strategy included a low-pressure, compact 

EGR system. Although low-pressure EGR systems offer 

lower emissions and better fuel economy than high-pressure systems, 

components in low-pressure EGR systems must withstand 

extreme loads and damaging particles. 

BorgWarner’s EGR cooler technology employs highly corrosion-resistant 

stainless steel hybrid tubes inside the cooler to 

quickly reduce the temperature of hot exhaust gases. The specially 

shaped hybrid tubes keep exhaust gases moving at high speeds to 

increase EGR rates as well as avoid soot and hydrocarbon buildup. 

The system also features an integrated hydro-formed EGR tube 

to guide exhaust gases into the cooler and a metallic EGR filter 

with optimized permeability to protect the turbocharger compressor 

wheel by filtering out any remaining particulates. Built for 

durability and performance, BorgWarner’s advanced EGR cooler 

offers a compact, cost-effective and easy-to-install technology 

engineered to reduce emissions and improve fuel economy. 

Product News 

TSM All Metal Complete Crank 

Box Radiators for Mack Trucks 

NASHVILLE, TN – Thermal Solutions 

has announced the availability of its new 

Tame tough jobs with the toughest 

cooling parts in the industry 

“all metal” HD Mack Crank Box 

Complete Radiators. According to the 

company, the line has been enhanced to 

better ensure maximum performance in 

Features and benefits 

rough terrain applications. 

Product features include: copper/brass 

construction; high-density core for optimal 

TSM: The hottest name in Heat Transfer! 

heat transfer, 3-row VTH 17fpi with tight 

.385 centers; Ultra-Fused welded tubeto-header 

joints; heavy wall, welded core tubes; 0.040” thick 

brass tanks with deep ribs for exceptional stiffness; deep tank ribs 

for increased durability; “Thru-tank” mounting sleeves for added 

strength; lower baffle retro-fit kit included with radiator eliminates 

the need to modify the original baffle bracket; and modifications 

for lower small hose connection allowing better fit for vehicles 

with plow mounting. 

For more information, TSM invites you to reach out to the 

TSM sales team or your closest Thermal Solutions Mfg. Branch 

or go to: www.thermalsolutionsmfg.com. 


17

Heavy Duty 

Report: Heat Exchanger Market Worth $19,505.8 Million By 2018 

DALLAS, TX – A report from MarketsandMarkets pegs the 

global heat exchanger market at “$19,505.8 Million” within the 

next five years. The report, “Heat Exchanger Market by Types 

(Shell & Tube, Plate & Frame, Air Cooled), By Applications 

(Chemical, Petrochemical, Oil & Gas, HVAC & Refrigeration), 

Classifications (MoC, Temperature Range & Fluid Types ) & 

Geography - Forecasts to 2018” define and segment the global 

Heat Exchanger Market with analysis and forecasting of the 

global consumption revenue. Some highlights from the 

MarketsandMarkets press release: 

Europe - the Biggest Heat Exchanger Market 

Europe has always been a strong market for heat exchangers and 

globally, this market has been a leader for heat exchangers with 

respect to demand as well as production capacity. The region has 

the presence of most of the global leaders in heat exchanger manufacturing. 

Heat exchanger consumption in the region is estimated to 

grow at a CAGR (Compound Annual Growth Rate) of around 

4.7% from 2013 to 2018. This region has a relatively slow 

growth rate as a result of its dominant market size and slow economic 

activity as compared to the other regions. The demand in 

this region is boosted mainly due to the increased replacement 

demand for the heat exchangers. 

Asia-Pacific – the Fastest Growing Market 

Asia-Pacific, being the fastest growing heat exchanger market 

globally, is estimated to grow at a CAGR of 10.6 percent for the 

next five years. Asia-Pacific is witnessing high industrial growth, 

which hints at an ever-increasing demand of heat exchangers for 

its diverse applications. 

China dominates the Heat Exchanger Market in the Asia- 

Pacific region, being a major consumer and the fastest growing 

country in terms of heat exchanger demand. Currently, a high 

share of heat exchangers are consumed by the chemical industry 

and the demand of heat exchangers in the chemical industry is 

expected to grow in the next five years at a CAGR of more than 

11.5% from 2013 to 2018. 

After China, countries, including India and other Asian countries, 

are showing increasing growth in demand for heat exchangers. 

Moreover, increasing number of heat exchanger manufacturers 

from Asian countries are making vigorous efforts for developing 

a strong base within the heat exchanger market, with a target 

of reducing heat exchanger imports. 

The report includes: 89 market data tables and 33 figures in its 

289 pages. Listed price for the report is $4,650.00. For more information, 

go to: http://www.marketsandmarkets.com/Market- 

Reports/heat-exchanger-market-750.html. 

MarketsandMarkets is a global market research and consulting 

company based in the U.S. They publish strategically analyzed 

market research reports and serve as a business intelligence partner 

to Fortune 500 companies across the world. 

MarketsandMarkets also provides multi-client reports, company 

profiles, databases, and custom research services. 

MarketsandMarkets covers thirteen industry verticals; including 

advanced materials, automotives and transportation, banking and 

financial services, biotechnology, chemicals, engineering equipment 

& devices, consumer goods, telecommunications and IT, 

energy and power, food and beverages, industrial automation, 

medical devices, pharmaceuticals, semiconductor and electronics, 

aerospace and defense. 


Wabtec Acquires Turbonetics, A 

Manufacturer Of Turbochargers 

For Industrial Markets 

WILMERDING, PA – Wabtec Corporation acquired Turbonetics 

Holdings, Inc., a manufacturer of turbochargers and related components 

for various industrial markets. Turbonetics has annual 

sales of about $15 million. Wabtec expects the transaction to be 

accretive in the first year. 

Based in Moorpark, CA, Turbonetics designs and manufactures 

turbochargers and pressure-control products for engines 

used mainly in various industrial markets, including energy, aerospace, 

marine and high-performance applications. Turbonetics’ 

customers include a variety of original equipment engine manufacturers 

and end-users. The company has about 40 employees. 

Albert J. Neupaver, Wabtec’s chairman and chief executive 

officer, said: “With its technology focus and strong aftermarket 

presence, Turbonetics is a good fit for Wabtec and a strategic 

complement to our recently acquired Napier Turbocharger business. 

Together, they can leverage their strong engineering and 

technical capabilities, and their complementary product lines 

should enable both companies to expand in existing and new markets. 

We also expect to use Wabtec’s global presence to create 

new opportunities for Turbonetics’ products.” 

Wabtec Corporation is a global provider of value-added, technology-based 

products and services primarily for the rail and 

transit industry. Through its subsidiaries, the company manufactures 

a range of products for locomotives, freight cars and passenger 

transit vehicles including heat exchanger products. The company 

also builds new switcher and commuter locomotives, and 

provides aftermarket services. Wabtec has facilities located 

throughout the world. 

Heavy Duty 

- Quality, late model products 

- Knowledgeable, helpful staff 

- Easy to use online catalog 

- Extended customer service hours 

- 7 am to 8 pm est. 

- Same day shipping 

your simple AC solution 

1-800-722-5089 

www.globalpartsdist.com 

7 Locations to serve you 

Macon, GA 

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the cooling journal • august 2013 19

automotive 

Study: Electric Cars among Dirtiest Transportation Options 

BERKELEY, CA – Electric cars lead to 

hidden environmental and health damages 

and are likely more harmful than gasoline 

cars and other transportation options according 

to a peer-reviewed report published 

today in IEEE Spectrum. 

The report, “Unclean at Any Speed,” 

indicates that the recent billions spent on 

subsidies for the Tesla, Nissan Leaf, and 

other electric cars may actually be doing 

more harm than good after considering full 

electric vehicle lifecycles. It recommends 

shifting electric car subsidies toward more 

robust options backed by research, including 

emissions testing, bicycle infrastructure, 

smog reduction initiatives, and landuse 

changes. None of the options bode 

well for short term opportunities for heat 

exchange products and services. 

The paper’s author, Ozzie Zehner, was 

once an electric car enthusiast but has 

since changed his position. “Upon closer 

consideration, moving from petroleumfueled 

vehicles to electric cars starts to 

appear tantamount to shifting from one 

brand of cigarettes to another,” writes 

Zehner, a visiting scholar at the University 

of California – Berkeley and the author of 

Green Illusions (http://www.greenillusions.org/). 

His paper identifies how electric cars 

merely shift negative impacts from one 

place to another: “most electric-car assessments 

analyze only the charging of the car. 

This is an important factor indeed. But a 

more rigorous analysis would consider the 

environmental impacts over the vehicle’s 

entire life cycle, from its construction 

through its operation and on to its eventual 

retirement at the junkyard.” 

The paper also analyzes how electric 

car research is performed, detailing what is 

counted, what is left out, and why. It also 

points to corporate sponsorship of electric 

vehicle research at Georgetown University, 

MIT, University of Michigan, Stanford 

University, Indiana University, University 

of California – Davis, University of 

Delaware, and the University of Colorado. 

“The findings of corporate-supported studies 

are not necessarily wrong,” remarks 

Zehner, “but the researchers are too frequently 

asking the wrong questions.” 

His report details how political priorities 

and corporate influence have created a 

flawed impression that electric cars significantly 

reduce transportation impacts. 

Meanwhile, the electric car’s presumed 

cleanliness has not held up to scrutiny 

from broad, publicly funded studies from 

the National Academy of Sciences, the 

National Science Foundation and the 

Congressional Budget Office. For instance, 

the National Academies projected 

technology advancements out to 2030, and 

still found no health or environmental benefit 

to driving an electric vehicle. 

The full article with info-graphics is 

available at: http://spectrum.ieee.org/energy/renewables/unclean-at-any-speed. 


MR 

CAPA Working to Certify Radiators 

This was the word from Jack Gillis of the 

Certified Automotive Parts Association 

(CAPA) who told an ABPA audience here 

that his organization is working on certification 

requirements for air conditioning 

condensers and radiators. 

“We did some preliminary testing on 

very popular radiators, and we found there 

are some problems,” Gills said. “There 

are great radiators out there and there are 

not-so-great radiators out there. One problem 

is that radiator failures generally occur 

six to 18 months down the road when 

the consumer has forgotten they even had 

the radiator put into their vehicle.” 

Gillis said CAPA compared nine non- 

OEM radiators to their OEM counterparts 

for the 2004-2007 Chevrolet Silverado, 

the 2005-07 Honda Accord and the 2000- 

2007 Ford Taurus. Seven of the nine, 

Gillis said, failed to match the OEM part. 

Problems found included radiator caps 

that failed pressure testing; premature corrosion 

issues; leaks dues to poor welding; 

and tube fractures. 

Later, when approached regarding what 

CAPA might do with radiator standards, 

NARSA Executive Director Wayne 

Juchno had his own thought on this movement. 

The head of the NARSA-International 

Heat Transfer Association, who worked 

for nearly a decade for the standards-setting 

Society of Automotive Engineers 

(SAE), said, “During the past 30 years, 

there have been attempts to establish standards 

for aftermarket radiators. But, during 

that same period, radiators have become 

more of a commodity with product 

coming from more than a half dozen key 

countries.” 

“If distributors are buying radiators for 

resale that last only six to 18 months, they 

have issues bigger than those resolved by 

voluntary industry standards. Standards 

can’t fix industry buying and marketing 

tactics especially when radiators have become 

such a competitive commodity,” he 

said. 

“While CAPA appears to have its member 

base, I do not know of any substantive 

support for aftermarket standards for radiators 

and condensers emanating from 

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automotive 

our industry. There is a bit of an irony 

here, he added, because there is a great 

need and desire for quality products at a 

competitive price. But when it comes to 

standards, many manufacturers do not 

want to play the standards game if they are 

the only ones paying for it,” he added. 

Juchno suggests that the shoe should be 

on the other foot, because regardless of 

standards, it is still the distributors of radiators 

who have an obligation to know 

what they are selling. 

He added, “If a sales entity is getting 

failures in six to 18 months, there is a need 

to find better product. There is enough of 

it out there. Professionals have an obligation 

to know what they are selling and recommending. 

That is how they add value,” 

said the NARSA-IHTA executive. 

He also stated that, “Many reputable 

parts makers and sellers do provide information 

regarding testing, materials and 

quality of their products. They are already 

investing in the quality assurance processes 

to qualify their products and they are 

investing in the marketing to support their 

message.” He asked, “Do they want to 

pay again to have a third party do what 

they are already doing? Maybe, if there is 

an incentive. The way things are now 

there are few, if any, incentives.” 

“Without external drivers – such as a 

market created demand or a government 

mandate – standards rarely succeed. As 

NARSA-IHTA sees it currently, the issue 

is not standards. The issues are intelligent 

purchasing versus greed. How do you fix 

that?” he asked. 

But, hedging his bets, Juchno said that 

NARSA-IHTA is aware of the CAPA efforts 

and would consider requests for input 

or assistance. 

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eMail: accutech@ptd.net 

Website: www.accu-tech.net 


21

automotive 

J.D. Power Reports: Nearly 

Two-Thirds of New Vehicle 

Problems Are Design-Related; 

Few Can be Fixed 

AB Series 

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American Industrial is a major manufacturer of shell and tube 

and air-oil cooled heat exchangers, located in Lacrosse, VA, 

between Richmond, VA and Raleigh, NC metropolitan areas. 

Our 220,000 sq. ft. state of the art manufacturing plant contains 

over 50 CNC machines to produce a variety of heat exchangers 

to meet customer’s requirements. We are able to deliver heat 

exchangers from stock with expedited delivery within 24-48 hours. 

American Industrial 

Heat Transfer Inc. 

355 American Industrial Drive 

Lacrosse VA 23950 

www.aihti.com 

Email: sales@aihti.com 

Phone: 434-757-1800 

Fax: 434-757-1810 

WESTLAKE VILLAGE, CA – The majority of problems owners 

experience with their new vehicle in the first 90 days of ownership 

are design-related rather than manufacturing defects. These 

design problems are far less likely to be successfully resolved at 

the dealership than are defects, according to the J.D. Power 2013 

U.S. Initial Quality Study SM (IQS). 

The J.D. Power Initial Quality Study, which serves as the industry 

benchmark for new-vehicle quality, has been redesigned 

for 2013. The study has been enhanced to better measure the 

quality of today’s vehicles, particularly problems related to new 

technologies and features now being offered. 

Nearly two-thirds of the problems experienced in the first 90 

days of ownership are related to the vehicle’s design, as opposed 

to components that malfunction. For example, the component 

may be working as designed, but owners deem it a problem because 

it may be difficult to understand or operate. 

Because design problems are not the result of a breakdown or 

malfunction, just 9 percent of these problems are taken to a dealership 

within the first 90 days of ownership. When owners take 

their vehicle to a dealership for a design-related issue, the problem 

is fixed only 13 percent of the time. In contrast, 28 percent of 

owners who experience a defect or malfunction with their vehicle 

within the first 90 days of ownership take it to a dealership, and 

42 percent of the time the dealership is able to fix the problem. 

“Automakers are investing billions of dollars into designing 

and building vehicles and adding technologies that consumers 

desire and demand, but the risk is that the vehicle design, or the 

technology within the vehicle, in some cases may not meet customer 

needs,” said David Sargent, vice president of global automotive 

at J.D. Power. “Keep in mind that automakers are trying 

to design vehicles that appeal to a broad array of consumers, and 

what works for the majority may not work for all. The successful 

companies will be those automakers that find a way to give customers 

the technology they want while at the same time making 

it sufficiently intuitive so all customers find it easy to use.” 

Overall initial quality for the industry averages 113 problems 

per 100 vehicles. The study finds that many of the problems 

owners have with their vehicle relate to the driver interface, 

which includes voice recognition or hands-free technology, 

Bluetooth pairing for mobile phones, and the navigation system, 

among others. 

According to Sargent, some of these problems may be mitigated 

at the time of purchase by the salesperson explaining how 

to use the technology, and others may be remedied with software 

changes. However, features that are difficult for owners to operate, 

hard to understand, or inconveniently located in the vehicle 

likely will remain a problem for the life of the vehicle. 







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23

For Release 

Telematics Expert Addresses Fears Regarding Access to 

Connected Car Data and Aftermarket Future 

ATLANTA, GA – Ten years from now, Jiffy Lube and NAPA 

franchise owners may stand desolate in front of their stores, 

watching sedan after minivan pull into the dealership next door. 

At least, that is the fear of independent automotive services 

companies contemplating tomorrow’s connected car. 

“Consumers demand choice. Provide them with a good option 

for vehicle connectivity, and they won’t let OEMs dominate the 

vehicle service ecosystem.” 

“The growth of embedded vehicle connectivity systems by 

auto manufacturers is a tangible threat to the aftermarket automotive 

service and parts industry,” says Scott Luckett, Chief 

Information Officer for the Automotive Aftermarket Industry 

Association (AAIA) based in Bethesda, Md. He adds, “The aftermarket 

industry must develop effective ‘connected car’ alternatives 

to assure that drivers have a real choice when it comes to 

auto repairs, maintenance and parts.” 

“Car manufacturers are building a closed ecosystem for the 

entire vehicle ownership lifecycle,” said Vehcon CEO Fred 

Blumer. Blumer was the keynote speaker at the AAIA’s 2013 

Aftermarket eForum, along with the president of Delphi 

Product & Service Solutions; the vice president of Customer 

Solutions, Automotive for UPS; and the head of eBay Motors. 

“OEMs claim ownership of most, if not all, of the data generated 

by embedded telematics systems. Thus car dealers are first 

in line to get repair and maintenance data,” Blumer continued. 

“Within the next 10 to 15 years – unless the automotive aftermarket 

develops an effective response – they will be shut out of the 

service market significantly.” 

A telematics expert, Blumer estimates the service market to be 

worth about $1.8 trillion annually. OEMs are steadily gaining 

control of the market by first gaining control of consumers and 

their vehicle data. 

Blumer described how an embedded vehicle diagnostics system 

sends data packets back to the OEM’s customer relationship 

management (CRM) system. The CRM system analyzes the data. 

An e-mail is triggered on regular maintenance or an emergency 

need, sending consumers directly to OEM dealers. 

Luckily for the automotive aftermarket industry, most OEM 

embedded systems come at an ongoing price to the consumer. 

“The costs to the consumer include: cash, as many of these systems 

have monthly fees; control, as consumers’ rights to their 

own data gradually are eroded; and choice, as consumers may 

have gotten a better deal by going somewhere else for service,” 

outlined Blumer. 

“The key is to partner with the consumer,” said Blumer. He 

encouraged the aftermarket to side with consumers on data rights 

and, more than anything else, to provide the consumer with alternative, 

attractive options to OEM systems. 

“As consumers realize the value of their data, they will seek to 

utilize it for their benefit,” said Blumer. He presented the example 

of usage-based insurance (UBI) as a win-win for both the 

insurance carrier and the consumer. 

The aftermarket could leverage existing hardware for accessing 

consumer data. Options include UBI, fleet connectivity, and 

subprime lending/GPS tracking systems. However, these systems 

may be costly as they involve manufacturing, distribution, 

repair and other expenses that are borne by the companies using 

the data. 

As an alternative to hardware-based systems, Blumer went on 

to speak about the emerging field of smartphone data and vehicle 

connectivity solutions. It is an area where his company, Vehcon, 

excels. 

“Smartphone solutions have no hardware costs, provide realtime 

car and consumer data, enable location-based offers, and 

work on every car,” said Blumer. “This enables the right offer, at 

the right time, in the right place.” 

Vehcon’s smartphone solutions also provide key data missing 

from today’s hardware data systems; accurate odometer readings. 

Without odometer readings, aftermarket hardware systems are 

usually guessing regarding major portions of the $1.8 trillion service 

market. 

“Odometer readings are critical. Everything from routine 

maintenance to parts replacement offers center around that tick of 

the dial,” said Blumer. “Vehcon is the only company able to offer 

that data reliably and affordably.” Vehcon Inc. extracts data 

from vehicles using smartphone technologies, enabling consumer 

to lower the total cost of vehicle ownership. The company’s patent-pending 

solutions capture predictive data, such as odometer 

readings and area of operation, and provide a platform for communicating 

offers from its marketing partners back to the consumer. 

Blumer closed his presentation by encouraging the aftermarket 

not to fear, but to definitely get moving on partnering with the 

consumer and defining a data capture solution. Founded in 2012 

by innovators in vehicle telematics, mobile data analytics and 

mobile applications, Vehcon Inc. is headquartered in Atlanta, Ga. 

For more information, visit http://www.vehcon.com. 


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25

for release 

EPA Warns Against 

Use of Refrigerant 

Substitutes That Pose 

Fire and Explosion Risk 

PLANT MANAGER 

Rocore, a dynamic industrial manufacturing company with several 

facilities located across the country manufactures a comprehensive 

range of heat transfer products for industrial applications. We take 

great pride in the principle of customer satisfaction through flexibility 

and employee commitment. 

We are currently in search of an experienced Plant Manager. This 

position will be based in our Knoxville, TN manufacturing facility. If 

you are motivated by results and are a proven leader, this could be exactly 

what you’re looking for. 

The qualified candidate will manage and control the overall 

responsibilities of the Knoxville plant operations. This will include 

managing the physical site ensuring the achievements of planning 

and executing production schedules, maintaining on-time shipping 

performance, maximizing labor utilization, reducing product cost, 

controlling quality costs, and managing inventory objectives. The Plant 

Manager is also responsible for ensuring product quality is consistent 

with Rocore objectives while maintaining standards for cost and customer 

satisfaction. Position provides leadership, coaching and training to achieve 

company goals and objectives. 

Rocore offers competitive compensation and a comprehensive benefit 

package. Qualified candidates may apply by sending resume to: 

kandersen@rocore.com or faxing to 317.227.2934. Please check us out at 

www.rocore.com. 

Rocore is proud to be an equal opportunity employer. Veterans are 

encouraged to apply. 

WASHINGTON –Use of inappropriate substitute refrigerants 

is not just confined to mobile air conditioning applications. The 

U.S. Environmental Protection Agency (EPA) is warning homeowners, 

propane manufacturers and sellers, home improvement 

contractors and air conditioning technicians of potential safety 

hazards related to the use of propane or other unapproved refrigerants 

in home air conditioning systems. 

EPA is currently investigating instances where propane has 

been marketed and used as a substitute for HCFC-22 (R-22), a 

refrigerant that is widely used in home air conditioning systems. 

Home air conditioning systems are not designed to handle 

propane or other similar flammable refrigerants. The use of these 

substances poses a potential fire or explosion hazard for homeowners 

and service technicians. 

EPA is aware of incidents that have occurred both overseas 

and in the U.S. where individuals have been injured as a result of 

the use of propane and other unapproved refrigerants in air conditioning 

systems. We are investigating and will take enforcement 

actions where appropriate. Other names for these unapproved 

refrigerants include R-290, 22a, 22-A, R-22a, HC-22a, and 

CARE 40. 

At this time, EPA has not approved the use of propane refrigerant 

or other hydrocarbon refrigerants in any type of air conditioner. 

Homeowners and technicians are strongly recommended 

to limit use of propane or other hydrocarbons to only those appliances 

specifically designed for these substances and that are 

properly marked to alert technicians that the equipment contains 

a flammable substance. 

However, EPA has approved the use of propane as a substitute 

refrigerant for R-22 in industrial process refrigeration systems 

and in new, stand-alone retail food refrigerators and freezers 

that are specifically designed to use flammable hydrocarbon 

refrigerants. 

R-22 is being phased out of production and importation under 

the Montreal Protocol, an environmental treaty ratified by every 

country in the world designed to reduce and eventually eliminate 

the use of ozone depleting substances. 

EPA’s Significant New Alternatives Policy (SNAP) Program 

has already listed numerous refrigerants with improved environmental, 

health and safety profiles and continues to evaluate other 

refrigerants that can be used to replace R-22 and other ozonedepleting 

substances. 

More information about the EPA’s SNAP program: http:// 

www.epa.gov/ozone/snap/. 


classified 

FOR SALE 

Refurbished radiator repair equipment: 

Inland Boil-Out tank large - 6' X 6' - excellent condition 

Inland boil out tank (very small) - Perfect for small parts cleaning 

Barbee Tankmaster (#320) - Excellent condition 

Flush out booth 4 X 6 x 21" - Great for cleaning CAC's 

Call Chuck at Rocky Mount Radiator & A/C for prices 1-800-682-2702. All equipment 

shipped or picked up from Rocky Mount, North Carolina. 

Radiator King radiator repair equipment, in excellent (almost new) condition. It 

is Blue made in Canada (not Barbee): 

Boil-out Tank: 

Accommodates up to 7 standard radiators 

Automatic Temperature Control 

No Required Tank Venting 

Requirements: 220V electrical service, filtered compressed air 90-120 P.S.I. 

FOR SALE 

Radiator and a/c service for sale (in business for 66 years) 

Or equipment for sale: 

Four vehicle lifts 

Three state of art recovery machines 

(Three old machines that could be brought up to date also) 

One stainless steel test tank with two lifts 

Two overhead hoists 

Magnum high pressure steam washer 

2 ultra-sonic tanks – (one completely operational & one needs some repairs) 

Old fork truck 

Sandblaster 

Brake lathe 

Mig welder 

Tail pipe bender 

Contact: jr truax, black’s radiator, maryville, tn 865-983-4720. 

Paint & Flush Booth: 

12" Exhaust System 

"Waterfall" Overspray System 

Swing Away Paint Stand 

Safety Drain Deck 

Requirements: electrical service, compressed air, water, drain hookup and exhaust 

duct. 

www.narsa.org 

• Get the latest NARSA info 

• Find Products & Services 

• Change Your Contact Info 

• Register for Meetings 

• Renew Your Membership 

• Shop Classified Ads 

• Download Conference 

Handouts 

Test & Repair Tank with Lift: 

Controlled Air Pressure 

All position Cradle for Ease of Repair 

Requirements: compressed air, natural or propane gas supply, water. 

We have Installation Manual for this equipment. Please call Central Auto Rebuilders 

(Marlborough, MA) at 508 485 4377, 800 464 9912 for more details. Pictures 

available upon request. 

JOBS 

HELP WANTED: Radiator Repair Technician: Relocate to an area with year round outdoor activities, 

including skiing, boating, fishing, and hunting. Mac’s Radiator & Repair, Inc. is seeking a Radiator Repair 

Technician/Journeyman for our Portland, Oregon location. Applicant must have bench work experience in 

rebuilding and soldering radiators and experience working on radiators themselves, NOT just removing 

them from vehicles. Some other forms of welding experience preferred! Good benefits including vacation 

pay, holiday pay, sick pay 401k, and good working conditions with a company that cares about the 

environment and safety of its employees. Applicants must pass drug and pre-employment blood lead/ZPP 

test. M-F days. Full time. Call Brad or email resume to tconger@macsradiator.com. Will help with some 

relocation expenses for the right candidate. Mac’s Radiator & Repair, Inc., 6147 SE Foster Rd., Portland, 

OR. Phone: 800-835-3456; Fax: 503-777-3570 

HELP WANTED: Radiator Engineer: American Industrial is a major manufacturer of shell and tube and 

air-oil coolers, and is looking for several engineers to help with design and manufacturer of a variety of 

radiators and charged air coolers. The individual must have experience in radiator and charge air color 

sizing and design from inception to completion. Minimum 5 years of experience required. Location of 

office is in Lacrosse, Virginia, at our new, state of the art, 220,000 sq. ft. manufacturing plant. Other 

locations include an office in the Chicago, Illinois metropolitan area, or positions are available for 

individuals who wish to work independently from their home location. If you are a radiator engineer who 

meets the requirements mentioned, please email your resume to employment@aihti.com 

WANTED 

WANTED 

Old radiator equipment in re‐buildable condition. Call or email Chuck 

Braswell, Old radiator rkymtrad@aol.com equipment in re‐buildable or 800‐682‐2702. condition. Call or email Chuck 

Braswell, rkymtrad@aol.com or 800‐682‐2702. 

W.A.Whitney hand held punch for side brackets. No. 8 model preferred. 

New, unused “ ZOO “ Flush Gun. Please contact: randylalonde@rogers.com 

705-937-0655. 

Mailing and shipping address: 

NARSA/IHTA 

3000 Village Run Rd., Suite 103, #221 

Wexford, PA 15090-6315 

NARSA Numbers 

(724)799-8415 

FAX: (724) 799-8416 

Email: info@narsa.org 

Ad Index 

Advertisers Name Page Website Address 

Accu-Tech Systems x.....................www.accu-tech.net 

All Radiator Supply x....................www.allradiator.com 

American Industrial 

Heat TransfER 

x...............................www.aihticom 

Behr Hella Service x.......................www.hellausa.com 

C G & J, Inc. 

3................................www.cgj.com 

CSF, Inc. 

IFC.................www.csfradiators.com 

Dallas Cooler Service x, x.... www.dallascoolerservice.com/ 

Detroit Radiator BC.....www.heavydutyradiator.com 

Finart, INC. 

X............................ www.finart.com 

Global Parts 

DISTRIBUTORS 

X........... www.globalpartsdist.com 

Jiffy-tite 

x.........................www.jiffy-tite.com 

Johnson Mfg. Co. 5.................www.johnsonmfg.com 

McAllen Plastic Tanks 

& Radiator Supply x... www.mcallenplastictanks.com 

New Quality Auto 

Radiator Corp. x...........................www.nqarc.com 

Niagara COOLer x............ www.niagaracooler.com 

PHAR 

x.......... http://www.phar.com.mx/ 

Plastank, Inc. 

X...................... www.plastank.com 

Radiator Works x..............www.radiatorworks.com 

SILIA 

x........................................................ 

Super Radiator Coils x........................... www.srcoils.com 

Therm Processes x..........www.thermprocesses.com 


27

point 

Time to Time 

Wayne Juchno 

Editor 

If you make a sale, you make a living. If you 

make an investment of time and good service 

in a customer, you can make a fortune. 

You don’t get paid for the hour. You get paid 

for the value you bring to an hour. 

Time is more valuable than money. You can 

get more money, but you can’t get more time. 

– Jim Rohn, Entrepreneur & 

American Business Philosopher 

On the Way to a Fortune 

Time to time, one hears a good story or gets 

great advice. It is important to keep the ears 

clear and the mind open, as one wise shop 

owner told me on his way to making a small 

fortune in the business. If you think I think 

that I’m in the radiator business, you are all 

wrong. I am in the problem solving business 

and the problems happen to be about 

cooling systems and radiators. And no, the 

entrepreneur in question who made a small 

fortune in this business, didn’t start with a 

large fortune. 

His message was similar to how 

Domino’s Pizza founder Thomas Monaghan 

described his pizza empire when he said 

that he was in the delivery business and he 

happened to deliver pizza. 

The delivery part of Monaghan’s reflection 

may ring more true today than ever before 

for the automotive side of this business. 

The ability to get the product into the hands 

of the customer when the customer wants it 

is the most critical factor in radiator sales 

today. Delivery is a big part of it and if you 

have a great driver thank her or him. 

Having people who care about what they do 

and for whom they do it are invaluable in a 

world that grows more and more impersonal. 

Drivers get to see your customers 

every day. 

Great customer service doesn’t begin or 

end with delivery. It begins with ownership. 

Owners must work to build great processes, 

purchase the right tools, and equip 

good people with the tools and support they 

need to deliver the goods day in and day 

out. Ownership also means owning the 

work performed and the relationship that is 

cultivated. 

Myth Busting by the Hour 

Elsewhere in the issue you will find a story 

from an online parts supplier press release 

that pretty much debunks yet another 

myth about radiators – that they are too 

bulky and big for parts sellers. Forget 

about sellers, this report says buyers have 

no issues with getting and installing mailorder 

radiators. Rads were their number 

one seller for at least one quarter. 

At one time, many were able to derive 

some degree of comfort that parts houses 

were loath to stock radiators because they 

were big and that other smaller parts provided 

better margins and greater turnover. 

Looks like the Internet, cheap real estate, 

containers, and affordable shipping is 

changing all that. 

Add to those advantages the value of 

expert specialized knowledge, experience, 

depth of product line, width of product 

line, great customer service and you have 

a lot of ways to bring value to many hours. 

Time is Not Money 

Time is not money. It is a lot more than 

money. One can’t create time but one can 

figure out how to savor it and use it more 

productively. 

Customers are always asking for it – 

time that is. “I need it yesterday.” “How 

soon can I get it?” “My customer needs it 

today.” “If I wanted to wait I would have 

called Brand X.” “I need to get this done 

by 3.” “I need it in two hours max!” 

Time is valuable to everyone. Everyone 

has a way in which they would prefer to 

use their time and waiting on something 

usually isn’t in that picture. 

Keeping a healthy respect of time – 

theirs and yours – is always good advice 

worth taking. Thanks for spending the 

time to read this. Hope it was a good investment 

of your time and that it brought 

you value. We all know you can’t get 

more -- time that is.

August Cooling pdf - Narsa

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