Miele Streamlines Security, Saves Money with Check Point

“Check Point VPN solutions
have resulted in a 25- to
30-percent cost savings on
network operations.”
Michael Damkvist
IT Manager
Miele
Customer Name
Miele
INdustry
Manufacturing
CheCk PoINt ProduCts
n VPN-1 ® Power
n VPN-1 SecureClient
n FloodGate-1 ®
n SmartCenter
Customer Needs met
n Secured data transmission
between offices
n Enabled uinterrupted
communication
n Saved 25 to 30 percent on costs
n Provided easy-to-use
management
A Customer suCCess story
Miele Streamlines Security,
Saves Money with Check Point
ABout miele
With 10 million dishwashers installed, Miele has been keeping kitchens clean
around the world. Miele customers also appreciate the performance of Miele
vacuum cleaners, dishwashers, cook tops, ovens, laundry systems, and
more... even laboratories have installed Miele glassware washers to ensure
the best results. For 104 years, the company has been delivering the goods.
Founded in 1899 by the Miele family, which still owns the business, Miele is
known in Denmark and around the world for its high-quality home appliances
and service. The company lives by its motto, “forever better,” contributing
to customer satisfaction and the company’s success over the years.
tHe miele CHAlleNGe
Miele needed a security solution that was comprehensive and reliable, one that
lived up to the company’s reputation. With Miele’s focus on quality, it wanted to
extend that to the secure access and transmission of company information.
“It is important that we can always access critical business data so we can
offer our customers the best possible service. It is extremely important that
we avoid disruptions,” says Michael Damkvist, Miele’s IT manager, explaining
the company’s stringent information requirements.
the CheCk PoINt soLutIoN
To ensure secure communications between offices via the Internet, Miele has
implemented Check Point VPN and firewall solutions. Check Point products
were chosen because the technology has proven its value at other leading
companies. The Check Point solutions also offer Miele additional flexibility
when integrating third-party technologies.

Until the start of 2004, a dedicated Frame Relay network
connected Miele’s Nordic sales offices, providing for the
secure transmission of important data. In spring 2004, the
Frame Relay network was replaced by Check Point VPN-1 ®
Power, a virtual private network that operates via the Internet,
centrally managed by SmartCenter with network traffic
prioritized and optimized by FloodGate-1 ® .
the BeNefIts of CheCk PoINt seCurIty
Damkvist says that since installation, the Check Point
solutions have met expectations in every way.
Practical resources
Check Point SmartCenter central management tools
provide a clear picture when managing advanced security
policies throughout Scandinavia from Miele’s Scandinavian
IT operations center near Copenhagen. The Check Point
FloodGate-1 solution is able to prioritize network traffic
according to application type. For example, the ERP
system is given first priority, then come email and internal
communication, and Internet traffic is given a third-place
priority. In addition to his other responsibilities, Damkvist
sits on an international IT committee that decides Miele’s
global IT strategies. He says, “It is an advantage having
technology that supports a common security policy in the
Scandinavian countries and that can be centrally managed.
It requires fewer resources.”
Cost savings
The Check Point VPN solutions, according to Damkvist, have
resulted in a 25- to 30-percent cost savings on network operations.
At the same time, security levels have been brought
up to date. A VPN tunnel has been established to the ERP
supplier now providing secure Internet-based support. Miele
has gained a central overview of network traffic throughout
Scandinavia, making it easier to locate and fix problems.
CoNtaCt CheCk PoINt
total security
A network is no more secure than its weakest link. In that
spirit, Miele has taken the necessary steps to strengthen
its entire system.
There is now a VPN connection from Denmark to Miele’s
headquarters in Germany. VPN SecureClient software is
installed on all home workstations. The Scandinavian sales
offices are each protected by Nokia’s IPSO-based firewalls,
which run Check Point security solutions.
miele suppliers: forever better
A commitment to quality and innovation permeates Miele,
and the company expects the same of its suppliers. “It is
extremely important that Miele’s technology suppliers are
market leaders so we can rely on their products now and
in the long term,” Damkvist says.
Check Point is a documented market leader in the firewall
and VPN market. However, the company does not sell its
solutions directly to customers but rather through partners.
Damkvist studied the Danish market for Check Point partners
and decided to proceed with Ezenta, an IT security firm
supplying security solutions and consultancy. At Miele’s
invitation, Ezenta submitted a simple yet extensive solution
proposal and drew up various scenarios to show long-term
options. Furthermore, Ezenta’s references indicated that the
company possesses the expertise to tackle the assignment.
Ezenta has prepared complete documentation for Miele’s
security solution. The documentation is updated every time
the slightest change is made. Ezenta also provides support
in connection with daily operations and functions as Miele’s
collaboration partner, helping to assess security threats and
coming up with solution proposals to match Miele’s situation
and requirements. All in all, this ensures that Miele’s IT systems
are always well protected and at the ready.
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