Job Description - Skinners' Academy

JOB DESCRIPTION
Post:
ICT Technician
Grade: Local Government Pay Scale Sp 18-21
£20,460:00 - £22,422:00
Hours:
Responsible to:
Full time
Network Manager
Job summary
To assist the Network Manager in the efficient operation of the Academy’s
ICT systems.
Principal Accountabilities
The duties outlined in this job description are in addition to those covered by
the Local Government Terms and Conditions Document. It may be modified
by the Principal, with your agreement, to reflect or anticipate changes in the
job, commensurate with the salary and job title
Key Roles:
1. To assist in the maintenance of the academy’s ICT networks.
2. To assist in the installation of new and existing software across the network.
3. To provide technical support for all users, curriculum and administrative.
4. To assist in the development and maintenance of the academy’s web site
and Intranet.
Key Tasks:
To assist in the maintenance of the academy’s ICT networks
To provide support for the academy servers and associated routines,
including responsibility for administering backups during holiday periods;
To provide hardware and software support for workstation PCs and laptops;
To monitor the efficiency of the academy’s networks;
To maintain all peripherals within the academy;
To be responsible for ordering and maintaining stocks of all consumables,
and placing other orders as requested.

To assist in the installation of new and existing software across the network
To install new and existing software on existing PCs/laptops;
To perform complete installations on new PCs/laptops;
To install, configure and maintain anti-virus software across the network.
To provide technical support for all users, curriculum and admin.
To administer e-mail and user groups and accounts within the academy;
To configure and maintain all software applications for consistent use;
To provide support to users in the use of the academy’s Management
Information System.
To assist in the development and maintenance of the academy’s web site and
Intranet.
To assist in designing and uploading pages for the web site and Intranet.
To assist in removing out of date material from the web site and Intranet.
To support staff, who wish to contribute material to the web site and Intranet.
General:
To assist the Network Manager as required
Any other duty that may be reasonably required
Key Organisational Objectives
The Postholder will contribute to the Academy’s objectives in service delivery by:
Ensure that an enterprising approach is adopted by all across the academy
Promote the Academy ethos in which the highest achievements are expected
from all members of the Academy community.
Following Health and Safety requirements and initiatives as directed
Ensuring compliance with Data Protection legislation
At all times operating within the school’s Equalities policies.
Commitment and contribution to improving standards for pupils as appropriate
Adopting Client Care and Quality initiatives
Contributing to the maintenance of a caring and stimulating environment
Fulfilling the role of Student Personal Adviser and /or mentor if required
At all times the postholder must adhere to professional business standards of
dress, courtesy and efficiency in line with the ethos and specialism of the
Academy
Special Conditions of Service
Because of the nature of the post, candidates are not entitled to withhold information
regarding convictions by virtue of the Rehabilitation of Offenders Act 1974
(Exemptions) Order 1975 as amended. Candidates are required to give details of
any convictions on their application form and are expected to disclose such
information at the appointment interview.

Because this post allows substantial access to children, candidates are required to
comply with academy procedures in relation to Police checks. If candidates are
successful in their application prior to taking up post, they will be required to give
written permission to the academy to ascertain details from the Metropolitan Police
regarding any convictions against them and, as appropriate the nature of such
convictions.
Equal Opportunities
The postholder will be expected to carry out all duties in the context of and in
compliance with the Academy’s Equal Opportunities Policies.
Date of issue:
………………………………
Signature of Post holder: ………………………………
Signature of Principal:
………………………………

Person Specification
Job Title:
ICT Technician
Qualifications
Educated to Degree level or equivalent
Willingness to learn and undertake training in-post
Strong knowledge of ICT hardware and software and the
integration of the two
Sound working knowledge of common user applications
Experience
Experience of using SERCO or similar database
Knowledge of health and safety issues
Experience of working with the general public
Experience of setting up and running a range of administrative
systems
Knowledge of subject area
Evidence of working unsupervised
Working in an education setting
Skills
Personal
Must be well organised
Must be well presented
Organisation skills, in relation to systems, users and equipment
Ability to work under pressure while maintaining a positive,
professional attitude
Ability to work as part of a team
Ability to organise and prioritise workload and work on own
initiative
Ability to take accurate messages, follow up where necessary
Ability to communicate effectively with staff, students, and
agencies/ statutory bodies etc and maintain good working
relationships
Ability to accurately input information on a database
Flexible and willing to contribute to the success of the team
Administrative
Experience of using, setting up, maintaining and developing
systems
Problem solving
Attention to detail in communication and planning
Equal Opportunities
Understanding of different social backgrounds of pupils
Understanding the needs of pupils and the appropriate policies
and strategies to support them
Understand the needs of bilingual pupils
Essential
Desirable