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Creating a Vision for Improvement through the Lens of Health Literacy

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World Café Key Messages<br />

• <strong>Health</strong> literacy is family-centered and at <strong>the</strong><br />

core <strong>of</strong> a back-to-basics approach.<br />

• Teaching families is a skill that can’t be<br />

assumed.<br />

• People need a universal approach.<br />

• Don’t make assumptions.<br />

• Build on <strong>the</strong> patient family’s understanding.

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