Promoting quality through the workforce: - VODG
Promoting quality through the workforce: - VODG
Promoting quality through the workforce: - VODG
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Promoting</strong> <strong>quality</strong> <strong>through</strong><br />
<strong>the</strong> <strong>workforce</strong>:<br />
<strong>the</strong> way ahead for social care development<br />
and regulation<br />
The Studio, Manchester<br />
23 February 2012
Policy update:<br />
challenges and<br />
opportunities for care<br />
providers<br />
Des Kelly OBE<br />
Executive Director<br />
National Care Forum
In summary<br />
1. Social care in <strong>the</strong> news<br />
2. Funding (Dilnot Commission)<br />
3. Emerging policy … a new White<br />
Paper<br />
4. Market changes and developments<br />
5. Quality, regulation and <strong>the</strong> CQC
In <strong>the</strong> news …
Social care in <strong>the</strong> news<br />
Challenges:<br />
• Negative images and stereotypes<br />
• It’s <strong>the</strong> bad news that sells
Social care in <strong>the</strong> news<br />
Opportunities:<br />
• Improving understanding<br />
• A debate about care and support<br />
with <strong>the</strong> public<br />
• Explaining <strong>the</strong> importance of values
Future funding
Future funding<br />
Challenges:<br />
• There is no ‘magic’ (easy) solution<br />
• The message is difficult and <strong>the</strong><br />
timing is awkward<br />
• More money is needed
Future funding<br />
Opportunities:<br />
• The problem of funding will not go<br />
away<br />
• A ‘one size’ approach won’t work<br />
• Integrating services
Emerging policy
Emerging policy<br />
Challenges:<br />
• Demographics<br />
• Public sector funding cuts<br />
• Creating new service options
Emerging policy<br />
Opportunities:<br />
• Personalisation<br />
• Partnership<br />
• Plurality … and all <strong>the</strong> o<strong>the</strong>r P’s
Market changes
Market changes<br />
Challenges:<br />
• What price consolidation?<br />
• Rising expectations<br />
• Continuing concerns about <strong>quality</strong>
Market changes<br />
Opportunities:<br />
• Flexibility and outcomes<br />
• Staff development, leadership<br />
• Managing <strong>the</strong> transition
Regulation (and CQC)
Regulation (and CQC)<br />
Challenges:<br />
• The size of <strong>the</strong> task<br />
• Compliance/improvement/excellence<br />
• Resources, competence and morale
Regulation (and CQC)<br />
Opportunities:<br />
• Social care is in <strong>the</strong> news<br />
• The demand for information on<br />
<strong>quality</strong><br />
• Increasing choice and control
And finally …<br />
• Commissioning is changing<br />
• Expectations are changing<br />
• Regulation is changing<br />
• There will be greater opportunities<br />
for not-for-profit care providers
Change language