Rebuilding the Business 1986 - 1994 - Abigroup
Rebuilding the Business 1986 - 1994 - Abigroup
Rebuilding the Business 1986 - 1994 - Abigroup
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REBUILDING<br />
THE BUSINESS<br />
<strong>1986</strong> - <strong>1994</strong><br />
The M2 Motorway, shortly after opening.
Turning things<br />
around<br />
JOHN CASSIDY <strong>1986</strong> - 2004<br />
FORMER CHAIRMAN & CHIEF EXECUTIVE OFFICER<br />
John Cassidy was <strong>the</strong> man who turned <strong>Abigroup</strong> around. Without John and his team’s<br />
intervention in <strong>the</strong> mid to late eighties when <strong>the</strong> business was in a bad way, <strong>the</strong> <strong>Abigroup</strong><br />
flag could quite possibly not still be flying today.<br />
It was late in 1985 when <strong>the</strong> <strong>the</strong>n Chairman of Abignano, Clive Austin gave John a call.<br />
‘I’d basically retired after over a decade working in South East Asia, but Clive asked<br />
me to come and help for three months. The brief was to see if we could get some order<br />
in <strong>the</strong> current construction figures with Abignano and to bring all losses to account. I<br />
figured it was only three months, <strong>the</strong>n I’d settle into life outside engineering.’<br />
In <strong>the</strong> end, of course, John’s retirement lifestyle was delayed far more than three<br />
months, but how did his life in <strong>the</strong> industry evolve ‘I completed a civil engineering<br />
degree at Newcastle University and started work with Spie Batignolles, <strong>the</strong> French<br />
multinational through <strong>the</strong>ir Australian subsidiary, Citra Constructions. Then in 1975 I<br />
started my decade overseas by taking a role in Indonesia. Back <strong>the</strong>n <strong>the</strong>re was no tax<br />
on foreign nationals, which was great, and it stayed that way until 1984. Whilst working<br />
for <strong>the</strong> French I did stints mainly in Malaysia and Sri Lanka, working on major projects<br />
such as port construction, power stations, metros and building projects. After ten<br />
years abroad, travelling all over <strong>the</strong> world, we started thinking about coming home. In<br />
September 1985 we moved back and bought a grazing property in nor<strong>the</strong>rn NSW. I was<br />
married with one child and we came back to live a different kind of a life, but that life<br />
obviously didn’t last long!’<br />
John quickly saw <strong>the</strong> need for major change at Abignano as he got into his “three month”<br />
spell. ‘We brought $36 million worth of losses to account and could see that Enacon [<strong>the</strong><br />
major Abignano shareholder] was keeping <strong>the</strong> business afloat by taking on its losses.<br />
As my three months drew to a close, <strong>the</strong> company was starting to get into some order:<br />
people had been dismissed and roles had changed - but <strong>the</strong>re was still a lot to do. As<br />
long as Enacon continued to financially support <strong>the</strong> company <strong>the</strong>re was still hope. There<br />
were excellent skills within <strong>the</strong> workforce, but little direction. It was a matter of survival<br />
and <strong>the</strong> team was willing to fight.<br />
‘I was <strong>the</strong>n asked to stay on as General Manager and I had to make a decision – ano<strong>the</strong>r<br />
serious role in <strong>the</strong> industry versus spreading fertiliser on <strong>the</strong> farm. I talked it over with<br />
my wife and we decided that <strong>the</strong> farm could wait - but I had no idea it’d have to wait 18<br />
to 20 years! The main reason I decided to take on <strong>the</strong> role is that I could see <strong>the</strong> quality<br />
of people at Abignano and <strong>the</strong> potential of <strong>the</strong> business.’<br />
‘There were excellent skills within <strong>the</strong><br />
workforce, but little direction. It was<br />
a matter of survival and <strong>the</strong> team<br />
was willing to fight.’<br />
Lee Ming Tee was <strong>the</strong> major shareholder at <strong>the</strong> time as Jim Abignano had exited <strong>the</strong><br />
business. Jim’s long-term number two Allan Livingstone left shortly after and with <strong>the</strong><br />
wide and varied business interests Lee Ming was juggling, Abignano’s was rudderless.<br />
‘Lee Ming had a number of businesses and at different stages Wormald, Sunshine and<br />
Enacon actually owned Abignano as he tried to shuffle <strong>the</strong> debt around and minimise his<br />
risk. When Jim [Abignano] bought into Enacon, it meant Abignano took ownership of all<br />
sorts of unrelated businesses and put civil engineers in charge of running <strong>the</strong>m. Marina<br />
Cruisers [boat builders], for example, was losing $11 million a year. By 1988 Abignano<br />
Ltd shares were trading at three cents and <strong>the</strong>re were no buyers.’<br />
REBUILDING THE BUSINESS<br />
JOHN CASSIDY<br />
50
REMEMBER...<br />
• On 23 February, <strong>the</strong> first mobile phone call in Australia<br />
is made.<br />
• The Simpsons cartoon first appears on The Tracy<br />
Ullman Show.<br />
• Aretha Franklin becomes <strong>the</strong> first woman inducted into <strong>the</strong><br />
Rock and Roll Hall of Fame. Meanwhile, <strong>the</strong> Irish rock band<br />
U2 releases <strong>the</strong>ir studio album The Joshua Tree.<br />
Opposite Page:<br />
John Cassidy, 2010.<br />
Top:<br />
Sydney SuperDome under construction,<br />
1998.<br />
Middle:<br />
F3 Freeway under construction.<br />
Above:<br />
John Cassidy, 1987.<br />
Most people would baulk at that level of financial difficulty and strategic uncertainty, but<br />
John saw opportunities. ‘I had a good look at it and decided to form a buy-out group,<br />
mainly from within <strong>the</strong> management, to see if we could take over control from Lee Ming<br />
Tee and really focus our attentions on <strong>the</strong> core business of civil engineering and building.<br />
I formed a company called Vercot in which my wife and I were <strong>the</strong> major shareholder and<br />
also involved were Clive Austin, Darrell Hendry, Brian Allen and Norm Reich. We offered<br />
Enacon [Lee Ming] one cent a share and by mid-1988 <strong>the</strong> deal was done.’<br />
Abignano Ltd’s name was changed to <strong>Abigroup</strong> Ltd and <strong>the</strong> real work of turning <strong>the</strong><br />
company around began. ‘The company had 126 employees and a turnover of $126<br />
million. Vercot acquired all <strong>the</strong> assets (though <strong>the</strong> plant and equipment was ageing)<br />
but we also inherited some $76 million in debt. Vercot was supported by <strong>the</strong> (<strong>the</strong>n)<br />
State Bank of NSW. Darrell and I spent a lot of time convincing <strong>the</strong> banks that we were<br />
a viable operation. Enacon also took Abignano’s Thos Clark business in <strong>the</strong> buyout<br />
deal, which gave us some money, and we pursued our contractual claims through<br />
<strong>the</strong> courts. There were some clients who delayed or stopped paying us because <strong>the</strong>y<br />
thought we would go out of business, but we fought for our entitlements. I took some<br />
hard decisions in developing and refocusing <strong>the</strong> management team and Darrell focussed<br />
on <strong>the</strong> administrative and financial side of things. There was no time for niceties, but<br />
communicating to staff was easy because <strong>the</strong>y wanted success and <strong>the</strong>y were invigorated<br />
by <strong>the</strong> new purpose and direction. I also made a point of remembering everyone’s name<br />
and <strong>the</strong>ir kids’ names – it’s a small thing but we were a tight-knit group and this family<br />
approach really helped. We eventually offered shares to <strong>the</strong> staff, too, and most of <strong>the</strong>m<br />
bought. We were all in it toge<strong>the</strong>r. Meanwhile, we concentrated on winning blue chip and<br />
government work because we knew <strong>the</strong>y’d pay us. We settled most of <strong>the</strong> outstanding<br />
claims and slowly, we started clawing our way out of <strong>the</strong> hole.’<br />
As a symbol of <strong>the</strong> new beginning, John and his team also decided it was time to change<br />
<strong>the</strong> name of <strong>the</strong> business. ‘Jim [Abignano] had moved on, Enacon was gone and <strong>the</strong><br />
industry needed to know that this was a new start – a new dawn. Out of respect for Jim,<br />
we didn’t want to move too far from <strong>the</strong> Abignano name, and we’d generally been known<br />
as Abi’s anyway. So we kept <strong>the</strong> stylised A and Abi in blue, <strong>the</strong>n just added <strong>the</strong> group<br />
part. We didn’t have money for consultants, so we just did it ourselves in my office. We<br />
put <strong>the</strong> new <strong>Abigroup</strong> signage all over our equipment and sites and <strong>the</strong> word started<br />
getting around. We weren’t an entirely new business, but it was a new beginning.’<br />
But not everyone in <strong>the</strong> industry was happy with <strong>the</strong> changes afoot. ‘There was a lot of<br />
opposition from competitors when we started to get back on track and bidding for bigger<br />
jobs, and <strong>the</strong>y definitely would have preferred for us to remain on our knees – it’s a<br />
competitive industry.’<br />
Innovation has always been a hallmark of <strong>Abigroup</strong>’s success, and John has an<br />
interesting take on how this culture has evolved. ‘Innovation is a requirement of good<br />
business because it can save time and improve efficiency. But innovation comes from<br />
people within <strong>the</strong> company – people on <strong>the</strong> jobs. If you sit with say a bulldozer driver<br />
over a beer in a pub, <strong>the</strong>y’ll tell you what <strong>the</strong>y think can be done better. I do wonder how<br />
much business growth and new ideas have come about over a cold one after work!’<br />
Many people consider winning <strong>the</strong> M2 project <strong>the</strong> turning point that finally got <strong>Abigroup</strong><br />
out of financial trouble, but John believes two earlier projects laid <strong>the</strong> foundation. ‘The<br />
first one was <strong>the</strong> F3 in 1989. We were doing $5 million to $6 million jobs before <strong>the</strong>n,<br />
but that one jumped us up to $43 million. Then we won <strong>the</strong> Terrey Hills Golf Club job in<br />
1991 where we built <strong>the</strong> clubhouse and did <strong>the</strong> earthworks for <strong>the</strong> course. It was a good<br />
job financially, but <strong>the</strong> big thing was <strong>the</strong> relationship it helped us forge with Obayashi<br />
in Japan and <strong>the</strong>y were vital to us winning and succeeding with <strong>the</strong> M2 later on. We<br />
did a great, profitable job for <strong>the</strong>m without even signing a contract. After that Darrell<br />
51 REBUILDING THE BUSINESS<br />
JOHN CASSIDY
and I travelled to Japan to meet Obayashi’s Chairman and senior staff and <strong>the</strong>y asked if<br />
<strong>the</strong>re was anything else <strong>the</strong>y could do for us in Australia - I said that we needed a $500<br />
million bank guarantee for <strong>the</strong> M2 job. Over ano<strong>the</strong>r handshake, <strong>the</strong> deal was done and<br />
we successfully tendered in Joint Venture for <strong>the</strong> M2, which ended up earning <strong>the</strong>m $60<br />
million and putting us on <strong>the</strong> map.’<br />
After <strong>the</strong> M2 <strong>the</strong> next big thing for <strong>Abigroup</strong> was <strong>the</strong> 2000 Sydney Olympics in which<br />
<strong>the</strong> company secured six contracts including <strong>the</strong> building of <strong>the</strong> prestigious Sydney<br />
SuperDome for <strong>the</strong> basketball and gymnastics. John said <strong>the</strong> pressures on getting <strong>the</strong><br />
venues ready on time were immense. ‘We did a lot of construction for <strong>the</strong> Olympics –<br />
hockey, tennis, roads, water features – but <strong>the</strong> main project was <strong>the</strong> SuperDome because<br />
it was a complex design, construct and operate job and <strong>the</strong>re were so many obstacles<br />
to us reaching <strong>the</strong> Olympic opening deadline. For example, <strong>the</strong> roof was <strong>the</strong> largest<br />
unsupported roof in <strong>the</strong> sou<strong>the</strong>rn hemisphere and part way through, a major structural<br />
contractor walked off <strong>the</strong> job. So with <strong>the</strong> help of Bob Gusheh’s expertise (who at <strong>the</strong><br />
time was Senior Project Manager) we ended up putting <strong>the</strong> roof on ourselves. At first<br />
Peter Deane’s (<strong>the</strong>n Project Director) team said, “We can’t do it,” so I told <strong>the</strong>m to go<br />
away and think about it more. They came back again and said, “Maybe we can do it,” so<br />
I told <strong>the</strong>m to go away again. They came back again and this time said, “I think we can<br />
do it.” I told <strong>the</strong>m to try some more. Eventually <strong>the</strong>y came back and said, “We’ve found<br />
a way to do it.” I told <strong>the</strong>m that’s what I wanted to hear - <strong>the</strong> Olympics were knocking on<br />
our door and failure wasn’t an option! I was down at <strong>the</strong> site every day overseeing <strong>the</strong><br />
preparation of <strong>the</strong> venue. Two months before <strong>the</strong> opening, we still didn’t have any of <strong>the</strong><br />
external paving completed around <strong>the</strong> SuperDome and Sam “The Paving Man” said he<br />
couldn’t do it by <strong>the</strong> deadline. So I asked him what was needed to make it happen and<br />
he said four tickets to Pavarotti would be great. I told him he could have a corporate box<br />
and you should’ve seen it – he got family and friends and everyone down <strong>the</strong>re working<br />
and we got it completed on time.’<br />
With <strong>the</strong> success of <strong>the</strong> M2 and <strong>the</strong>n <strong>the</strong> Olympic projects <strong>Abigroup</strong> was in good shape<br />
and <strong>the</strong>n in 2003 with <strong>the</strong> winning of <strong>the</strong> $1.5 billion M7 contract in a joint venture<br />
with Leighton Contractors <strong>the</strong> company truly had entered <strong>the</strong> big league. It was all a<br />
far cry from those desperate days in <strong>the</strong> late eighties and early nineties. ‘There were<br />
huge financial risks for all of us and it was not until ’92 and ’93 that we were able to<br />
begin stabilising our debts. From ’94 onwards <strong>the</strong> pressure began to ease as <strong>the</strong> M2<br />
got underway. This major project, <strong>the</strong> first with electronic ticketing in Australia, was<br />
completed months ahead of schedule and earned us significant bonuses.’<br />
The financial risks John and <strong>the</strong> Vercot owners endured paid for <strong>the</strong>mselves after Vercot<br />
sold <strong>Abigroup</strong> to Bilfinger Berger with <strong>the</strong> aim of giving <strong>the</strong> business increased financial<br />
muscle that would allow for growth. It also meant that John could finally start thinking<br />
about spreading fertiliser on his long-neglected farm. His is initial 1982 land purchase<br />
of 8700 run-down acres in New England was subsequently added to, so that “Merilba” is<br />
now some 35,000 acres of prime farmland near Armidale where John now farms sheep,<br />
cattle, lambs and Boer goats. Merilba Estate now also makes wine and runs a cellar<br />
door and function centre. Life is different to what it was, but when he reflects on his<br />
emotional and financial rollercoaster with <strong>Abigroup</strong>, one thing supersedes all o<strong>the</strong>rs. ‘I’m<br />
still fantastically proud of <strong>the</strong> company and what it’s achieved. Our people are industry<br />
leaders – first class, world-class people. I’ll always be proud of <strong>Abigroup</strong> and what it<br />
continues to achieve. It was all worth it.’<br />
The management buy-out that John led, and <strong>the</strong> people that were trained and developed<br />
during that time, is perhaps Australia’s most successful corporate success story ever.<br />
REBUILDING THE BUSINESS<br />
JOHN CASSIDY<br />
52
This Photo:<br />
Sydney SuperDome,<br />
as it was known at<br />
<strong>the</strong> time.<br />
MILESTONE PROJECTS<br />
F3<br />
Information from ‘Abitorque’ internal<br />
company newsletter – thanks Peter Walton!<br />
Location: Sydney to Newcastle, NSW<br />
Delivery Method: Construct<br />
Commenced: 1984<br />
Completion: 1990<br />
Three main sections of <strong>the</strong> main arterial<br />
linking Sydney and Newcastle<br />
• 8 million cubic metres of bulk earthworks.<br />
• 46km of continuous concrete paving.<br />
• 14 bridges.<br />
Section 1, Kariong to Somersby – 1985<br />
($7.3 million)<br />
• 5.8km of dual carriageway.<br />
• The first freeway contract let by <strong>the</strong> DMR<br />
involving all complete works, including<br />
pavement.<br />
• Five main cuts of up to 19m deep, and<br />
four fills up to 18m high.<br />
• 1.5 million cubic metres of earthworks.<br />
• <strong>Abigroup</strong>’s first road job involving 78,000<br />
cubic metres of concrete.<br />
• Three bridges, including one with an<br />
82m span.<br />
Section 2, Pearce’s Corner to Mount<br />
Colah – 1989 ($43.5 million)<br />
• The second largest contract <strong>the</strong> DMR had<br />
let and <strong>the</strong> largest let on <strong>the</strong> F3.<br />
• Acknowledged as <strong>the</strong> most complicated<br />
contract of <strong>the</strong> time, with massive works<br />
through residential areas and adjacent to<br />
sensitive National Park land.<br />
• Continuously Reinforced Concrete<br />
Pavement was used for <strong>the</strong> first time in <strong>the</strong><br />
industry.<br />
• Over 77,000 cubic metres of concrete<br />
paving.<br />
OLYMPIC GAMES – SYDNEY 2000. NSW<br />
A number of projects were secured under<br />
tender for <strong>the</strong> 2000 Olympics.<br />
• State Hockey Centre<br />
Civil works to upgrade <strong>the</strong> centre.<br />
$3 million.<br />
• Tennis Centre<br />
Circular stadium with seating for 10,000.<br />
15 tennis courts with associated facilities.<br />
$35 million.<br />
• Regatta Centre, Penrith<br />
New pavilion and boatsheds.<br />
Irrigation works.<br />
$5.7 million.<br />
• Sydney SuperDome (Acer Arena)<br />
Australia’s largest indoor arena.<br />
Capacity in excess of 20,000 seats.<br />
$200 million.<br />
• Sydney SuperDome Carpark<br />
3,500 car spaces.<br />
Eight storeys.<br />
Largest carpark in <strong>the</strong> Sou<strong>the</strong>rn<br />
Hemisphere.<br />
Constructed in a record 18 months.<br />
$60 million.<br />
• Nor<strong>the</strong>rn and Central Water Features<br />
Prominent public spaces within<br />
Olympic Park.<br />
Environmentally friendly water<br />
reclamation.<br />
Wetland creation and restoration.<br />
$17 million.<br />
• Sou<strong>the</strong>rn Terminus<br />
Three structural steel pedestrian bridges.<br />
Flexible and block paving and extensive<br />
landscaping.<br />
Section 3, Palmers Road to Wakefield –<br />
1989-1990<br />
• 6.8km section.<br />
• Five bridges.<br />
• Continuously Reinforced Concrete<br />
Pavement for <strong>the</strong> entire Southbound<br />
length.<br />
• 82,000 cubic metres topsoil removal.<br />
• 21,800 cubic metres of excavation for<br />
stormwater drainage.<br />
• 2,656,300 cubic metres of earthworks.<br />
• 36,085 cubic metres of flexible pavement.<br />
53<br />
REBUILDING THE BUSINESS<br />
JOHN CASSIDY
Holding it<br />
toge<strong>the</strong>r<br />
DARRELL HENDRY 1984 - 2005<br />
FORMER CHIEF FINANCIAL OFFICER<br />
Darrell Hendry joined <strong>Abigroup</strong> in 1984. Back <strong>the</strong>n <strong>the</strong> business was still known as<br />
Abignano Limited and it was a turbulent, whirlpool kind of a time to start. ‘I was a<br />
Chartered Accountant working in <strong>the</strong> audit division of KPMG, but I was keen to move into<br />
a commercial role. Abignano Limited was looking to fill a new finance role in its Head<br />
Office, created to manage <strong>the</strong> financial affairs of a group of businesses recently acquired<br />
from Enacon Limited. The Enacon businesses included a large variety of operations, and<br />
each business had its own management team and was run as a separate unit. One of<br />
Enacon’s major investors, Lee Ming Tee, had structured <strong>the</strong> deal with Jim Abignano on<br />
<strong>the</strong> basis that Abignano Limited would acquire <strong>the</strong> Enacon businesses partly for cash and<br />
<strong>the</strong> balance by Abignano issuing additional shares.’<br />
The reasoning behind <strong>the</strong> decision to acquire <strong>the</strong> Enacon group was strategic – to<br />
move Abignano away from a total reliance on core civil engineering projects to a<br />
more diversified mix of businesses. It made sense on paper, but <strong>the</strong> reality was not as<br />
straightforward. ‘It’s fair to say that <strong>the</strong> integration process did not go smoothly and it<br />
didn’t take too long for everyone to realise that a number of Enacon’s businesses were<br />
bleeding cash terribly – <strong>the</strong> worst of which was <strong>the</strong> Graham Evans building group. I was<br />
six months into <strong>the</strong> new role when I was asked to become <strong>the</strong> CFO of that business, with<br />
<strong>the</strong> brief to put structure into its financial and administration reporting and processes.<br />
Graham Evans Victoria had senior management problems, <strong>the</strong> Queensland company was<br />
suffering losses from <strong>the</strong> construction of high-rise residential towers on <strong>the</strong> Gold Coast<br />
and in NSW <strong>the</strong>re were major union problems particularly with <strong>the</strong> construction of a new<br />
Sydney Police Headquarters in <strong>the</strong> CBD.’<br />
As <strong>the</strong> scale of <strong>the</strong> commercial problems in <strong>the</strong> Enacon business grew, so too did <strong>the</strong><br />
animosity between Jim Abignano and Lee Ming Tee. ‘In 1985 as <strong>the</strong> story goes, Jim<br />
went back to Lee Ming Tee and advised him that <strong>the</strong> acquisitions were performing so<br />
poorly that he intended to sue Enacon for breach of contract. It was a very messy<br />
period for <strong>the</strong> company as we did not only have to deal with many operational problems<br />
in <strong>the</strong> businesses but we were also attempting to manage <strong>the</strong> haemorrhaging cash<br />
situation. Litigation also commenced between Abignano Limited and one of its major<br />
shareholders. The string of events could easily have resulted in Abignano’s total demise,<br />
however Enacon purchased Jim’s personal investment in Abignano Limited. The deal<br />
was completed in late 1985, and in early <strong>1986</strong> Jim and [MD] Alan Livingstone left <strong>the</strong><br />
company.’<br />
Whilst <strong>the</strong> ownership issue had been settled, Abignano still had to deal with all <strong>the</strong><br />
operational problems. ‘Abignano needed a leader who could solve <strong>the</strong> big issues. Clive<br />
Austin, <strong>the</strong> new Chairman, who was appointed on <strong>the</strong> departure of Jim Abignano,<br />
approached John Cassidy. John was initially appointed as a consultant to come in and try<br />
to work out what could be done to turn <strong>the</strong> company around. John and Clive called and<br />
asked me to take over as <strong>the</strong> CFO of Abignano which <strong>the</strong>y intended to rename <strong>Abigroup</strong>.<br />
I agreed to stay on and work with John to try and turn <strong>the</strong> company around.’<br />
‘... with sweaty palms and a great<br />
deal of trepidation we completed<br />
<strong>the</strong> transaction (a management<br />
buyout) on 30 June 1988.’<br />
REBUILDING THE BUSINESS<br />
DARRELL HENDRY<br />
54
John and Darrell got to work, shedding what needed to be shed and restoring some<br />
confidence in <strong>the</strong> group. ‘Lee Ming Tee was still very much in <strong>the</strong> background. He had<br />
a reputation as a corporate raider but appeared to have no interest in <strong>the</strong> day to day<br />
operations of <strong>the</strong> businesses he had invested in. The problem for Lee Ming Tee was<br />
that if <strong>Abigroup</strong> went into receivership, it was likely clients would pull <strong>the</strong> outstanding<br />
bank guarantees <strong>the</strong> company had issued to undertake <strong>the</strong>ir projects and this would<br />
significantly increase <strong>the</strong> company’s exposure to <strong>the</strong> banks. So it was in his interest to<br />
continue to financially support <strong>Abigroup</strong>, but this wasn’t a sustainable situation. The<br />
balance sheet value of <strong>the</strong> business was close to zero at times and it was difficult to<br />
see how <strong>the</strong> company would survive. During this time, Lee Ming Tee also transferred<br />
his shares in <strong>Abigroup</strong> to his o<strong>the</strong>r investment vehicles with total disregard as to its<br />
impact on <strong>the</strong> company’s staff and o<strong>the</strong>r stakeholders. In a space of less than two<br />
years <strong>Abigroup</strong> had three different major shareholders. There was a significant level of<br />
uncertainty in <strong>the</strong> marketplace about <strong>the</strong> company’s future particularly with <strong>the</strong> banks –<br />
we were in a parlous state.’<br />
But John Cassidy saw opportunity, and Darrell felt <strong>the</strong> same way. ‘The only thing of real<br />
value in <strong>the</strong> business was <strong>the</strong> people and <strong>the</strong> culture, but you had to see it first hand to<br />
appreciate it and that wasn’t Lee Ming’s strength. So John and I started talking about<br />
forming a management group to buy out Lee Ming Tee’s interest in <strong>Abigroup</strong>. A company<br />
called Vercot was established with John, <strong>the</strong> major shareholder. The o<strong>the</strong>r shareholders<br />
were myself, Clive Austin, Brian Allen and Norm Reich. It was first necessary to ensure<br />
<strong>the</strong> company had sufficient banking and guarantee facilities going forward and this<br />
required significant negotiations with <strong>the</strong> bank. After much negotiation and soulsearching<br />
we made an offer. <strong>Abigroup</strong> needed stability, so <strong>the</strong> buyout decision came<br />
naturally, but in no way does that mean it was easy.’<br />
This Photo:<br />
Terrey Hills Golf Course<br />
under construction.<br />
Opposite Page:<br />
Darrell, 2010.<br />
REMEMBER...<br />
• Australia celebrates its bicentennial day with<br />
<strong>the</strong> arrival of <strong>the</strong> First Fleet re-enactment<br />
voyage and a tall ships parade in Sydney<br />
Harbour. World Expo opens in Brisbane later<br />
<strong>the</strong> same year.<br />
• Pan Am flight 103 is blown up over Lockerbie,<br />
Scotland, killing 270 people.<br />
History shows that <strong>the</strong> decision was a significant success, but not even in Vercot’s most<br />
positive, blue-sky dreaming could <strong>the</strong>y have imagined <strong>the</strong> business would get to where<br />
it did. ‘The bank required <strong>the</strong> Vercot shareholders to take out mortgages over <strong>the</strong>ir<br />
houses, to support <strong>the</strong> company’s bank facilities. We paid one cent a share for Lee Ming<br />
Tee’s shares plus 0.1 cent for all of his options, which came to around $256,000. It was<br />
actually a great deal for him considering <strong>the</strong> very poor state of <strong>the</strong> company’s balance<br />
sheet. With sweaty palms and a great deal of trepidation we completed <strong>the</strong> transaction<br />
on 30 June 1988. Part of <strong>the</strong> deal required all loans between Enacon and <strong>Abigroup</strong> to<br />
be cancelled which removed part of <strong>the</strong> debt burden and we immediately began working<br />
hard to convert <strong>the</strong> outstanding contractual claims into cash.’<br />
As expected <strong>the</strong>re wasn’t a quick fix to <strong>the</strong> company’s problems and until <strong>1994</strong>, things<br />
remained on a knife’s edge. ‘I regularly had to go to <strong>the</strong> banks and convince <strong>the</strong>m that<br />
we were on <strong>the</strong> road to financial recovery. We remained positive about our ability to<br />
survive, but <strong>the</strong> bank still required regular independent audits of our position. We had to<br />
be extremely careful in managing our cash so that we didn’t exceed our overdraft limit<br />
and this provided <strong>the</strong> bank with a level of confidence that we had control of <strong>the</strong> business.<br />
Everyone in <strong>the</strong> company was just brilliant in helping us to turn <strong>the</strong> ship around. In <strong>1994</strong><br />
we were awarded <strong>the</strong> M2, but it wasn’t until around 1996 that we felt secure that <strong>the</strong><br />
business was on track and that our houses were safe!’<br />
55 REBUILDING THE BUSINESS<br />
DARRELL HENDRY
But nothing is easy, and <strong>the</strong>re’s a story behind how <strong>the</strong> M2 was won. ‘In <strong>the</strong> early<br />
nineties we had bid for a proposed toll road project that didn’t eventuate, but through<br />
that process we established a relationship with <strong>the</strong> Obayashi Corporation of Japan. We<br />
<strong>the</strong>n successfully built <strong>the</strong> Terrey Hills golf course and club house for Obayashi and<br />
<strong>the</strong> relationship grew stronger. We knew <strong>the</strong>y wanted to participate in <strong>the</strong> Australian<br />
construction market more seriously, so we discussed with <strong>the</strong>m whe<strong>the</strong>r <strong>the</strong>y would be<br />
prepared to provide <strong>the</strong>ir balance sheet as security because we had no chance to even<br />
bid for <strong>the</strong> M2 using ours alone. Back in those days contractors were also required to<br />
leave some “skin in <strong>the</strong> game” and take equity in <strong>the</strong> project, we also needed a $15<br />
million bank guarantee to support our equity obligations. Obayashi indicated that <strong>the</strong>y<br />
would not only provide <strong>the</strong> performance guarantees but also <strong>the</strong> equity guarantee and<br />
we would only be required to provide <strong>the</strong>m with a $1 million bank guarantee in return.<br />
It was a massive leap of faith on <strong>the</strong>ir part and we all laughed that if we failed, we’d<br />
have to change our name to AbiYashi! We won <strong>the</strong> M2, but <strong>the</strong>re was still significant<br />
risk - <strong>the</strong>re was a change of government soon after we won and <strong>the</strong>y wanted to cancel<br />
<strong>the</strong> project. They couldn’t because contracts had already been signed, but <strong>the</strong>re were<br />
no assurances that we’d earn a good return from <strong>the</strong> job particularly when it required<br />
numerous government approvals. The penalty for not completing <strong>the</strong> project on time was<br />
<strong>the</strong> payment of liquidated damages that could have easily run into millions of dollars,<br />
so <strong>the</strong>re was plenty to be nervous about! However, we had selected <strong>Abigroup</strong>’s “A” team<br />
to build <strong>the</strong> project. Whilst we had real concerns around those issues that we could not<br />
control, we had total faith in our construction staff. The project director was Peter Brecht<br />
and he had a young engineer named David Jurd working for him. In fact looking back on<br />
those days <strong>the</strong>re are many people still employed by <strong>Abigroup</strong> that were part of <strong>the</strong> team<br />
on that company making project.’<br />
The success of <strong>the</strong> M2 underpinned <strong>the</strong> balance sheet for a number of years and <strong>the</strong><br />
share price rose up to over $4 in early 1997. The improvement had been a long time<br />
coming. ‘I think it was <strong>the</strong> late eighties, when <strong>the</strong> Stock Exchange contacted us to<br />
advise that we had less than 300 shareholders - <strong>the</strong> minimum required to remain a<br />
listed company. So we approached our staff and asked <strong>the</strong>m to consider buying $2,000<br />
worth of shares at 20 cents a share if my memory serves me. Many of our staff decided<br />
to invest - as did <strong>the</strong>ir family members - and remained shareholders for a long period.<br />
Those who invested at <strong>the</strong> time made <strong>the</strong>ir money a number of times over, which was<br />
great because <strong>the</strong>y deserved <strong>the</strong> reward – it was <strong>the</strong>y who had helped put <strong>the</strong> company<br />
back on its feet.’<br />
In 2005, Darrell moved on to become CFO of <strong>Abigroup</strong>’s parent company Valemus,<br />
previously known as Bilfinger Berger Australia. But how did Bilfinger Berger Germany get<br />
involved in <strong>the</strong> first place ‘In <strong>the</strong> early 2000s, it became clear that as projects became<br />
bigger and bigger, <strong>the</strong> bank guarantees required to support <strong>the</strong> bids were also growing.<br />
By 2003 <strong>Abigroup</strong>’s annual turnover had grown to in excess of $700 million and Vercot<br />
still held 51 per cent of <strong>the</strong> shares. To bid for <strong>the</strong> M7, which was approximately three<br />
times bigger than <strong>the</strong> M2, we needed to provide a $100 million guarantee to support<br />
our equity investment plus ano<strong>the</strong>r $70 million guarantee to provide security for <strong>the</strong><br />
construction. We managed to do that, but we were heavily penalised by <strong>the</strong> financiers<br />
and that rocked us. So to give ourselves a chance to take <strong>the</strong> next step in our growth<br />
path, we decided we would look for a cornerstone investor who could provide financial<br />
This Page, Top:<br />
Terrey Hills Golf Course<br />
under construction.<br />
This Page, Bottom:<br />
Terrey Hills Golf Course<br />
clubhouse.<br />
Opposite Page, Top<br />
and Bottom:<br />
M2 Mototrway.<br />
REBUILDING THE BUSINESS<br />
DARRELL HENDRY<br />
56
support for major projects. John and I travelled to Asia and Europe visiting past major<br />
construction partners to gauge <strong>the</strong>ir interest starting in Japan with Obayashi. In <strong>the</strong><br />
end, <strong>the</strong> German company Bilfinger Berger AG showed <strong>the</strong> most interest. We initially<br />
met <strong>the</strong>m in Singapore and within a few weeks <strong>the</strong>y asked if <strong>the</strong>y could undertake<br />
due diligence. They finally indicated that <strong>the</strong>y were interested – but only if <strong>the</strong>y could<br />
buy 100 per cent of <strong>the</strong> company. John and I were aware that Bilfinger had acquired<br />
Baulderstone Hornibrook some ten years earlier and left it in <strong>the</strong> hands of <strong>the</strong> Australian<br />
management. We both liked <strong>the</strong> concept that Bilfinger would keep <strong>the</strong> <strong>Abigroup</strong> name<br />
and leave it in <strong>the</strong> hands of <strong>the</strong> existing management, in addition to providing additional<br />
financial support for major projects. We were confident <strong>the</strong>y would just let us keep doing<br />
our own thing, and that’s what has happened. So Vercot sold its 51 per cent interest and<br />
Bilfinger <strong>the</strong>n made an on market takeover offer for <strong>the</strong> remaining 49 per cent. By March<br />
2004 all <strong>the</strong> shares in <strong>Abigroup</strong> had been acquired and ano<strong>the</strong>r page had turned.’<br />
John Cassidy exited <strong>the</strong> business, but Darrell stayed on, secure in <strong>the</strong> knowledge that<br />
his house was well and truly safe again, but not quite ready to leave <strong>Abigroup</strong> behind<br />
forever.<br />
MILESTONE FACTS<br />
Abignano Limited<br />
1985 Group Of Companies<br />
Air Conditioning (industrial)<br />
• Thos Clark & Son Pty Ltd<br />
Air Diffusion Equipment<br />
• Anemostat Pty Ltd<br />
Building Contractors<br />
• Graham Evans & Co. Pty Ltd<br />
• Graham Evans & Co. (Qld) Pty Ltd<br />
• Graham Evans & Co. (Vic) Pty Ltd<br />
Civil Engineering Contracting<br />
• Abignano Ltd<br />
• Abignano (Qld) Ltd<br />
• Abignano Constructions (NT) Pty Ltd<br />
• G. Abignano Construction Pty Ltd<br />
General Engineering<br />
• J. Kohler & Sons Ltd<br />
Industrial Fans<br />
• Pitstock Pty Ltd<br />
Medical Services<br />
• Cenrin Pty Ltd (50% owned)<br />
Printed Circuit Boards<br />
• Printronics Pty Ltd<br />
• Printronics China Ltd<br />
Pleasure Craft<br />
• Mariner Cruisers<br />
• Mariner Cruisers (Mfg) Pty Ltd<br />
• Mariner Cruisers (Overseas) Pty Ltd<br />
Welding Products<br />
• Armalloy Pty Ltd<br />
• Vida-Weld<br />
57 REBUILDING THE BUSINESS<br />
DARRELL HENDRY
Bridging <strong>the</strong> old<br />
and <strong>the</strong> new<br />
ERIC KING 1984 - 1997<br />
FORMER BOARD MEMBER<br />
Eric King and his wife Dawn are happily retired and living in Avalon Beach on<br />
Sydney’s nor<strong>the</strong>rn beaches. They have five children, 14 grandchildren and three great<br />
grandchildren to keep him busy. They are a great source of pride for Eric, but it is quickly<br />
obvious that <strong>the</strong>re is still a great deal of pride remaining for what <strong>Abigroup</strong> has become.<br />
Eric spent 42 years in <strong>the</strong> Department of Main Roads, chiefly as <strong>the</strong> Department’s<br />
Engineer for <strong>the</strong> construction of freeways. 1984 came around, and Eric was preparing for<br />
retirement but Jim Abignano had different ideas. ‘Jim had actually approached me earlier<br />
because he knew I was retiring. I was purposely slow in answering him because I was<br />
looking forward to retiring. However he was persistent and I began to get interested.<br />
Being on <strong>the</strong> Board means you aren’t at work every minute of <strong>the</strong> day, but it wasn’t long<br />
after joining that I ended up spending lots of time in <strong>the</strong> office and out on projects. It<br />
was always exciting and I took an active, personal interest. I stayed 14 years.’<br />
But don’t let that picture misguide you into thinking that everything was always rosy.<br />
The mid-eighties were tumultuous and Eric was <strong>the</strong>re on <strong>the</strong> front line. ‘It wasn’t <strong>the</strong> best<br />
situation at <strong>the</strong> time. Jim had ventured to take control of ano<strong>the</strong>r group called Enacon<br />
and we diversified too much. We had things like building and joinery, yacht building,<br />
small engineering operations and electrical circuit manufacture and were getting away<br />
from our core activity of civil engineering. The business we took over virtually took us<br />
over. At that time Clive Austin, <strong>the</strong> chairman of <strong>the</strong> board, informed me that <strong>the</strong>y were<br />
bringing in John Cassidy as managing director. I believe <strong>the</strong> motivation was to get him to<br />
sort things out and <strong>the</strong>n sell it all off. However John saw <strong>the</strong> possibilities and organised a<br />
company buyout.’<br />
Eric says that he will never forget <strong>the</strong> day John told him his plans. ‘John lived at<br />
Newport and he would often come around for a cup of tea and a chat on a weekend.<br />
One Saturday, he said he was considering a company buyout. I was surprised as I didn’t<br />
have that in my mind at all. It was very chancy, but something had to happen and John<br />
had <strong>the</strong> drive and ability to make it so. He gained <strong>the</strong> confidence of <strong>the</strong> staff and <strong>the</strong><br />
construction world and <strong>the</strong> loyalty he built up in <strong>the</strong> business is still <strong>the</strong>re. John was a<br />
compassionate man and was always interested in <strong>the</strong> welfare of all employees.’<br />
Eric became <strong>the</strong> only bridge between <strong>the</strong> old and new when <strong>the</strong> new board was formed.<br />
The new board quickly divested all <strong>the</strong> interests outside <strong>the</strong> core functions and focussed<br />
<strong>the</strong>ir attentions on turning things around. They also changed <strong>the</strong> name to <strong>Abigroup</strong><br />
to hold onto <strong>the</strong> strength of <strong>the</strong> past but also to herald a new dawn. ‘The shares went<br />
right down to something like two cents and it all rested on John and <strong>the</strong> buyout team to<br />
‘...we’re now a firmly established<br />
major player in <strong>the</strong> construction<br />
sector and that’s as good as it gets.<br />
<strong>Abigroup</strong> people still love <strong>the</strong>ir work<br />
and it shows.’<br />
REBUILDING THE BUSINESS<br />
ERIC KING<br />
58<br />
REMEMBER...<br />
• The fall of <strong>the</strong> Berlin wall on 9 November.<br />
• The “beginning of <strong>the</strong> end” for <strong>the</strong> communist<br />
rulers in Eastern Europe: <strong>the</strong> Cold War comes to<br />
an end.<br />
• Exxon Valdez oil disaster in Alaska in March has<br />
massive ecological and economic repercussions.<br />
• Milli Vanilli gets Best New Artist grammy, which<br />
is later stripped when it’s discovered <strong>the</strong>y were lip<br />
synching.
esurrect <strong>the</strong> company. There were times it looked as if it might all go down. However<br />
<strong>the</strong>re was a full, experienced board and administration and a much more professional<br />
show. The only things we held onto when selling <strong>the</strong> non-core activities were some blocks<br />
of land that took a long time to get rid of and a yacht which we decided to keep for a<br />
while.’<br />
Slowly, more jobs came in and <strong>the</strong> business became more robust. A commonly accepted<br />
turning point project was <strong>the</strong> M2 in <strong>1994</strong>, and Eric agrees. ‘It was <strong>the</strong> first of our really<br />
big jobs. We had support from Obayashi and we had <strong>the</strong> staff and <strong>the</strong> expertise. We were<br />
ready. It was not straightforward though – <strong>the</strong>re were all sorts of protesters out <strong>the</strong>re<br />
saving <strong>the</strong> trees.’<br />
For a long while <strong>the</strong> Eric King Award was presented to <strong>the</strong> top <strong>Abigroup</strong> project for<br />
engineering excellence in a given year. Not necessarily <strong>the</strong> largest but <strong>the</strong> one where<br />
engineering excellence and profitability were achieved. The award was symbolic of <strong>the</strong><br />
emphasis <strong>Abigroup</strong> placed on getting <strong>the</strong> job done well and <strong>the</strong> winners were often<br />
difficult to choose.<br />
The Eric King Award has now become known as <strong>the</strong> John Cassidy Award, and Eric could<br />
not be happier about it. The important thing, he believes, is <strong>the</strong> message <strong>the</strong> award<br />
conveys and how it is a celebration of how far <strong>Abigroup</strong> has come. ‘I’m intensely proud<br />
of <strong>Abigroup</strong> and what we’ve achieved. We may not be <strong>the</strong> largest but we’re now a firmly<br />
established major player in <strong>the</strong> construction sector and that’s as good as it gets. <strong>Abigroup</strong><br />
people still love <strong>the</strong>ir work and it shows.’<br />
Opposite Page:<br />
Eric, 2010.<br />
Top:<br />
M2 under construction.<br />
Above:<br />
F3 Opening, 1993 (Eric 2nd<br />
from right).<br />
Right:<br />
The Eric King Award.<br />
59 REBUILDING THE BUSINESS<br />
ERIC KING
A people-oriented<br />
business<br />
RICHARD FRENCH <strong>1986</strong> - to date<br />
GENERAL MANAGER PLANT<br />
When you’re running a fleet of equipment that takes 40,000 – 60,000 litres of fuel a<br />
day per project, and when each big scraper costs in <strong>the</strong> order of $2.3 million dollars –<br />
including an average $22,000 a tyre – you’ve got a serious job on your hands. Richard<br />
French is <strong>the</strong> man at <strong>the</strong> helm of <strong>the</strong> management and maintenance of one of <strong>the</strong> jewels<br />
in <strong>Abigroup</strong>’s crown, and it’s a job he takes very seriously.<br />
‘We’re here to make sure <strong>the</strong> machines are maintained and functioning to <strong>the</strong>ir capacity.<br />
Each project has its own maintenance team in <strong>the</strong> field, so it has to be a big problem if<br />
it makes it all <strong>the</strong> way to us [in <strong>the</strong> depot]. But what we do is try to cut those problems<br />
off before <strong>the</strong>y happen, with scheduled maintenance and lots of planning. It’s <strong>the</strong> same<br />
when we’re getting new equipment – we don’t really have issues with lead times or not<br />
getting what we want because we schedule things well in advance.’<br />
It’s <strong>the</strong> job of Richard’s team to work on machines and manage <strong>Abigroup</strong>’s fleet, but <strong>the</strong><br />
success in this division is largely due to <strong>the</strong> strength of relationships with people. ‘It’s<br />
unique for a business like ours to own, operate and maintain its own equipment and this<br />
helps us stand out. We love <strong>the</strong> machines, but <strong>the</strong> reason we’re all here is because it’s a<br />
people-oriented business. It’s a great aspect of our business internally, but it also helps<br />
externally. We’ve dealt with suppliers like Westrac [Caterpillar], Komatsu and Michelin for<br />
years and our relationships with <strong>the</strong>m have been very important for a long time.’<br />
Richard started life with <strong>Abigroup</strong> as Maintenance Manager in <strong>1986</strong>. He was poached<br />
from an <strong>Abigroup</strong> competitor, Citra, as a result of his relationship with John Cassidy, and<br />
he has seen plenty of change in his 25 years with <strong>the</strong> business. ‘In ’86 <strong>the</strong>re were around<br />
50 motor vehicles and now we have over a thousand. Our earth-moving equipment has<br />
trebled and our fleet is much more modern and presentable now. The big periods of<br />
growth were around <strong>the</strong> M2 and Yelgun to Chinderah Pacific Highway upgrade projects.<br />
We’ve now got 52 people in <strong>the</strong> team, but <strong>the</strong> thing that hasn’t changed is <strong>the</strong> passion of<br />
<strong>the</strong> crew – if we didn’t have that we wouldn’t achieve anything.’<br />
Originally, <strong>the</strong> plant depot used to be at Jim Abignano’s place, before it moved to Asquith.<br />
In <strong>the</strong> late eighties, <strong>the</strong> main depot shifted to <strong>the</strong> current site in Mt Kuring-gai, and <strong>the</strong>re<br />
are now support depots in Queensland and Victoria. Equipment and fleet training is held<br />
on each project site, and <strong>Abigroup</strong> now also has <strong>the</strong> only two mobile scraper simulators<br />
in <strong>the</strong> world to assist that process. ‘The simulators were developed with Cat – one of<br />
<strong>the</strong>m is based here [at <strong>the</strong> depot] and <strong>the</strong> o<strong>the</strong>r can be taken around to <strong>the</strong> jobs in a<br />
trailer. We also have an apprentice school here now for plant mechanics and we’ve had<br />
20 through to date who are now out in <strong>the</strong> field.’<br />
It’s an indication of <strong>Abigroup</strong>’s commitment to this area, and Richard is quick to agree.<br />
‘Management is always supportive of capital expenditure requests and it keeps us ahead<br />
of <strong>the</strong> pack. The fleet is always modernising and this gives us a tremendous advantage.’<br />
In <strong>the</strong> beginning, Jim Abignano’s plant and equipment consisted of a compressor and a<br />
shovel – soon followed by a wheelbarrow. These days it’s a fleet worth over $150 million,<br />
and <strong>the</strong> point is not lost on Richard. ‘History shows us how far we’ve come, but <strong>the</strong> place<br />
is still very much about people. It’s why we’re here. It’s very exciting times for <strong>Abigroup</strong><br />
and it’s great to feel so very much a part of it.’<br />
‘History shows us how far we’ve<br />
come, but <strong>the</strong> place is still very much<br />
about people. It’s why we’re here. It’s<br />
very exciting times for <strong>Abigroup</strong> and<br />
it’s great to feel so very much a part<br />
of it.’<br />
REMEMBER...<br />
• Hit singles of <strong>the</strong> time were <strong>the</strong> likes of Nothing<br />
Compares to You by Sinead O’Connor, Ice Ice Baby<br />
by Vanilla Ice, Vogue from Madonna and U Can’t<br />
Touch This by MC Hammer. Rock On!<br />
• The first McDonald’s in Moscow, Russia opens.<br />
REBUILDING THE BUSINESS<br />
RICHARD FRENCH<br />
60
Opposite Page:<br />
Richard, 2010.<br />
Above:<br />
The <strong>Abigroup</strong> fleet of <strong>the</strong> past.<br />
Left:<br />
Cooroy to Curra, Bruce<br />
Highway Project, 2010.
Cultural<br />
continuation<br />
RON LOVETT 1978 - to date<br />
EXECUTIVE MANAGER - SOUTHERN REGION<br />
In 1987, <strong>Abigroup</strong> was ailing and looking for a cure. Its building capacity needed a boost,<br />
as did its presence in Victoria, and a company called Robert Salzer Constructions Pty Ltd<br />
would prove to be just <strong>the</strong> tonic.<br />
Ron Lovett joined Salzer as Construction Manager in 1978 and witnessed <strong>the</strong> company’s<br />
development first hand. ‘Salzer began in 1969 and was owned and run by Bob Salzer, an<br />
immigrant from Austria. I applied for <strong>the</strong> job through a top head-hunter and had to do<br />
psychological testing, which was very unusual back <strong>the</strong>n. But it showed to me that Bob<br />
was serious and it was a good indication as to his personality.<br />
‘Next, I came down to Melbourne from <strong>the</strong> country, met a few senior managers and that<br />
was it. He’d already done his homework beforehand. He offered me <strong>the</strong> job, and <strong>the</strong> next<br />
thing I knew I was around at his home, walking past <strong>the</strong> grand piano in <strong>the</strong> parlour out<br />
to <strong>the</strong> sun deck, with Nola [Ron’s wife] having a cup of tea with Bob and his wife Betty.<br />
It was all very civilised and a great welcome to <strong>the</strong> Salzer family. Then on my first day<br />
at work, he pulled me aside and said, “Ron, I’m paying you enormous money and I’ve<br />
had to increase all <strong>the</strong> o<strong>the</strong>r management wages – now make sure you earn <strong>the</strong> business<br />
some money”. He was an affable, gentle and creative person, who beamed positiveness<br />
and was also deadly serious about his business and he wouldn’t accept second best. But<br />
he was also a believer in people – at 27 I was about to run half of his business!’<br />
Salzer’s first job back in 1969 had been building 15 Collins Street, Melbourne, a multistorey<br />
building that was <strong>the</strong> first high-rise apartment block in Melbourne’s commercial<br />
business district, and it set <strong>the</strong> tone for <strong>the</strong> success of <strong>the</strong> business. But it was a business<br />
with its owner at <strong>the</strong> fulcrum – not unlike Abignano Ltd with Jim at <strong>the</strong> reins. ‘A couple of<br />
weeks after starting, I asked to see <strong>the</strong> figures on <strong>the</strong> jobs I was managing – I saw a key<br />
part of my job managing projects as making sure each of <strong>the</strong>m were profitable, as I had<br />
done with my previous company. But Bob asked me why I wanted <strong>the</strong>m, so we discussed<br />
it for a while until he told me, “Don’t you worry about that – I’ll tell you if you’re losing<br />
any money.” Sometimes I’d see his perfectly-kept, handwritten ledger book in his bottom<br />
drawer, but for years he wouldn’t let anybody manage <strong>the</strong> profit and loss except himself.<br />
It was amazing when you think that we were a complete Master Builder with probably<br />
300-plus people on wages and multiple big projects on <strong>the</strong> go.’<br />
The seventies and eighties were a very active, aggressive time for <strong>the</strong> unions in <strong>the</strong><br />
building and construction game, but Salzer had a good reputation that kept <strong>the</strong>m largely<br />
out of trouble. ‘We paid <strong>the</strong> team well with outstanding performance and loyalty being<br />
rewarded. It meant that people liked working for Bob because he kept his word and was<br />
genuine. They felt part of his family because he related to you regardless of your position<br />
in <strong>the</strong> company and consequently, we had very few industrial issues.’<br />
‘John [Cassidy] and his team<br />
understood our can-do mentality<br />
and consequently this alignment of<br />
culture along with <strong>the</strong> continuity of<br />
employment meant that we were<br />
able to carry on being successful.’<br />
REBUILDING THE BUSINESS<br />
RON LOVETT<br />
62
Opposite Page:<br />
Ron Lovett, 2010.<br />
Left:<br />
Salzer’s first project at<br />
15 Collins Street, 1969.<br />
Bottom Left:<br />
Salzer’s second project,<br />
Chateau Commodore<br />
reception, 1970.<br />
Bottom Middle:<br />
Chateau Commodore<br />
project, Lonsdale street.<br />
Bottom Right:<br />
An early Salzer<br />
company brochure.<br />
Early company brochures encouraged prospective clients to “call Robert Salzer directly”<br />
with enquiries, but by <strong>the</strong> mid-eighties, Ron could sense that his boss and mentor was<br />
beginning to feel he’d run his race. ‘Many of <strong>the</strong> older management team were retiring<br />
and Bob himself was getting older. By <strong>1986</strong> he was looking for a buyer, and engaged<br />
a Sydney-based agent to find someone. At <strong>the</strong> time, Abignano was looking to acquire<br />
a building operation in Victoria that could take on its Graham Evans Victoria business<br />
down here – to take on <strong>the</strong> order book and <strong>the</strong> debts and manage <strong>the</strong> operation, which I<br />
believe was about $6 million in debt at <strong>the</strong> time. There were two interested parties when<br />
Bob finally decided to cash in his chips, but Bob was loyal to his workforce and wanted to<br />
sell to an operation that would keep <strong>the</strong>m on <strong>the</strong> books ra<strong>the</strong>r than let <strong>the</strong>m go and just<br />
use a sub-contracted labour force. <strong>Abigroup</strong> won out.’<br />
By this stage, <strong>the</strong> Salzer offices had moved to 15 Pickering Road, Mulgrave, a site out<br />
of <strong>the</strong> city that also housed <strong>the</strong> joinery, scaffolding, cranes and o<strong>the</strong>r equipment. It<br />
was Salzer’s philosophy to own as much as possible outright, and it wasn’t <strong>the</strong> only<br />
similarity Ron noticed after <strong>the</strong> 1987 buyout. ‘Look, Bob was wealthy, but he didn’t need<br />
to externally display his wealth. He’d wear gumboots out on jobs and get his hands<br />
dirty. His car was a Toyota Crown – comfortable but not flash. He was an inclusive,<br />
approachable person who had high standards for himself and his people and especially<br />
post-1988 and <strong>the</strong> John Cassidy management buyout; <strong>the</strong>re was a similar feel at<br />
<strong>Abigroup</strong>. John was more extroverted than Bob, but in many ways <strong>the</strong>y were <strong>the</strong> same<br />
and that made <strong>the</strong> transition much smoo<strong>the</strong>r than it could’ve been. Both were peopleorientated<br />
and liked to give individuals a chance and both would much ra<strong>the</strong>r take a punt<br />
and do something ra<strong>the</strong>r than sit around and talk about it. John and his team understood<br />
our can-do mentality and consequently this alignment of culture along with <strong>the</strong> continuity<br />
of employment meant that we were able to carry on being successful.’<br />
Two big jobs that straddled <strong>the</strong> 1987 takeover were 90 Collins Street ($46 million)<br />
in Melbourne’s CBD and The Pines shopping centre development ($20 million) in <strong>the</strong><br />
expanding outer suburb of Doncaster East. ‘The Pines in particular was a very successful<br />
flagship project. At that stage of my career I preferred <strong>the</strong> adrenaline rush of general<br />
management responsibility ra<strong>the</strong>r than specific project management, however Bob asked<br />
me to “come off <strong>the</strong> road” and do that job as a favour because it meant a lot to him. He’d<br />
been so good to my family, as with many o<strong>the</strong>rs in his family, <strong>the</strong>re was no way I could<br />
disappoint him, so of course <strong>the</strong> answer was yes. I remember John [Cassidy] coming<br />
out to <strong>the</strong> site with Abignano management to see <strong>the</strong> project before <strong>the</strong> management<br />
buyout he led in 1988, but he hardly said a word. Looking back, he was clearly assessing<br />
<strong>the</strong> work and assessing <strong>the</strong> people running <strong>the</strong> Victorian operations before he activated<br />
his management buyout of <strong>the</strong> business. Meanwhile, <strong>the</strong> now Salzer/<strong>Abigroup</strong> team<br />
was closing off <strong>the</strong> Graham Evans Victoria work and still making money on our projects,<br />
but it was awkward. The changing face of <strong>Abigroup</strong> ownership was both amusing and<br />
worrying during this period as our successful operation - still used to <strong>the</strong> stability and<br />
dependability of <strong>the</strong> Salzer regime - received payment drafts now controlled by <strong>the</strong><br />
central <strong>Abigroup</strong> treasury in Sydney. And <strong>the</strong>re appeared to be changing ownership<br />
by various group entities such as Wormald Securities, <strong>the</strong>n Sunshine or o<strong>the</strong>rs, so <strong>the</strong><br />
transition wasn’t always a comfortable time.’<br />
63 REBUILDING THE BUSINESS<br />
RON LOVETT
And <strong>the</strong> Vercot management buyout wasn’t a panacea to all <strong>Abigroup</strong>’s commercial<br />
woes ei<strong>the</strong>r. ‘It was frustrating because our operations were making money and were<br />
successful, but money we made was paying for o<strong>the</strong>r unsuccessful operations. Due to<br />
<strong>the</strong> failing Hughes Bro<strong>the</strong>rs cash flow issues, subbies began to factor into <strong>the</strong>ir prices <strong>the</strong><br />
fact that <strong>the</strong>y might not get paid on time, so costs began to balloon. We couldn’t deal<br />
easily with suppliers that we’d previously had good relationships with because <strong>the</strong>y were<br />
no longer getting paid on time and although Bob wasn’t involved anymore, he was angry<br />
because he felt it tarnished his reputation and his name was out <strong>the</strong>re associated with<br />
things he could no longer control. There was also a feeling in <strong>the</strong> Victorian operations<br />
that <strong>the</strong> money we made here was being sent up to Sydney but <strong>the</strong>re was never enough<br />
allocated for our business to be sustainable, and ultimately this would affect our viability.<br />
So it was far from perfect in many ways, even though <strong>the</strong> culture match was good.’<br />
Ron is also keen to explain that <strong>the</strong> financial difficulties weren’t solely related to Hughes<br />
Bro<strong>the</strong>rs acquisition and <strong>the</strong> Abignano ownership issues at that time. ‘In <strong>the</strong> late eighties,<br />
<strong>the</strong> whole industry went into a downward cycle and it was very tough. We [now <strong>Abigroup</strong><br />
Victoria as <strong>the</strong> Salzer name transitioned out] went from nearly $100 million to $35 million<br />
revenue in a year, with cuts in <strong>the</strong> workforce from 250 down to 50. The recent Global<br />
Financial Crisis could’ve potentially seen a repeat of this traumatic outcome, especially<br />
in <strong>the</strong> Building Division, had it not been for <strong>the</strong> growth in <strong>the</strong> capability and diversity<br />
of <strong>the</strong> business that was learnt from <strong>the</strong> late eighties experience. <strong>Abigroup</strong> in Sou<strong>the</strong>rn<br />
Region has consequently been able to grow its business by targeting critical opportunities<br />
in tough periods such as <strong>the</strong> Government stimulus program, and related opportunities<br />
where we’ve had over $300 million of work from schools program down here. Currently,<br />
<strong>the</strong> Sou<strong>the</strong>rn Region employs 700 people and <strong>the</strong>re are significant opportunities for more<br />
growth.<br />
‘Back <strong>the</strong>n, John [Cassidy] and Darrell [Hendry] had a way of making you feel you<br />
were on <strong>the</strong>ir team; toge<strong>the</strong>r we will get it done - hence <strong>the</strong> “can do” culture. In fact,<br />
John’s whole business model was based on it and it still serves <strong>the</strong> business well today.<br />
For those involved in <strong>the</strong> acquisition and transition it’s a continuation of <strong>the</strong> Bob Salzer<br />
business, really. There’s an <strong>Abigroup</strong> philosophy that was unsaid but very much lived at<br />
Salzer, and that’s to take your idea and get on with it – seek forgiveness later if you get<br />
it wrong. <strong>Abigroup</strong> is now a $2 billion dollar business with a conservative order book of<br />
$4.5 billion, but I think that philosophy will underpin <strong>Abigroup</strong>’s success no matter how<br />
big <strong>the</strong> place gets.’<br />
‘I have no doubt that Bob Salzer would be very proud that original contributors to his<br />
business with continuous service such as Mick McGuire (42 years), Frank Taverna (41<br />
years) and Brian Moody (37 years) have worked for <strong>Abigroup</strong> for so long. Bob’s wish<br />
when he sold his company to <strong>Abigroup</strong> in 1987 was that his legacy of a company that’s<br />
recognised as having a can do culture has continued through <strong>the</strong> actions and loyalty of<br />
people like <strong>the</strong>se who are held in <strong>the</strong> highest regard by <strong>the</strong>ir peers.’<br />
REBUILDING THE BUSINESS<br />
RON LOVETT<br />
64
ABOUT ROBERT SALZER<br />
Robert Salzer was born in Vienna in 1924, but <strong>the</strong> advance of Nazism forced his<br />
family to flee to Britain. It was <strong>the</strong>re, in 1950, that he met Betty Reid, whom<br />
he would marry in 1954. They moved to Melbourne in 1961, where Bob began<br />
<strong>the</strong> construction career for which he was awarded <strong>the</strong> Order of Australia (AO) in<br />
1993. After selling his business to <strong>Abigroup</strong> in 1987, he committed $500,000 to<br />
start <strong>the</strong> Robert Salzer Foundation to support <strong>the</strong> Victorian arts community, and<br />
his wife Betty added ano<strong>the</strong>r $500,000 upon Bob’s death in 1995, aged 72. The<br />
Foundation remains an important contributor to Victorian artistic life.<br />
MILESTONE PROJECTS<br />
Above:<br />
Bob’s retirement dinner. Bob is <strong>the</strong><br />
first man seated from <strong>the</strong> left.<br />
Far Left:<br />
A Salzer social event –<br />
Ron Lovett is in <strong>the</strong> red tie.<br />
Opposite Page:<br />
Ron Lovett, 2010.<br />
Early Salzer Milestone Projects:<br />
• 1969.<br />
15 Collins Street, Melbourne.<br />
Bob Salzer’s first job.<br />
• 1970.<br />
Chateau Commodore, Lonsdale Street,<br />
Melbourne.<br />
• 1971.<br />
15 Pickering Road, Mulgrave.<br />
(Salzer’s new premises.)<br />
• 1972.<br />
356 Collins Street, Melbourne.<br />
• 1973.<br />
Monash University’s physics and<br />
chemistry buildings, Clayton.<br />
Transition Projects:<br />
(1987-1988, completed during<br />
<strong>Abigroup</strong> acquisition)<br />
• 1987.<br />
16 Flinders Lane, Melbourne. Nine storey<br />
office / carpark development, linked to<br />
No. 1 Collins Street by covered suspended<br />
walkway.<br />
$12,000,000.<br />
St Moritz Hotel, St Kilda Esplanade.<br />
$23,000,000 (approx).<br />
90 Collins Street, Melbourne. 27 storey<br />
CBD office block with a composite steel /<br />
concrete construction.<br />
$46,000,000.<br />
Pines Shopping Centre, Donvale. Major<br />
retail centre comprising 44 specialty stores<br />
plus major chains and parking for over<br />
1000 cars.<br />
$20,000,000 (approx)<br />
• 1988.<br />
55 King Street, Melbourne. Eight storey<br />
office block with acoustic design plus<br />
fitout.<br />
$23,000,000.<br />
REMEMBER...<br />
• Gulf War: Operation Desert Storm begins<br />
with air strikes against Iraq on 16 January.<br />
• The United States Department of Justice<br />
announces that Exxon has agreed to pay $1<br />
billion for <strong>the</strong> clean-up of <strong>the</strong> Exxon Valdez oil<br />
spill in Alaska.<br />
• Paul Keating replaces Bob Hawke as Prime<br />
Minister of Australia.<br />
65 REBUILDING THE BUSINESS<br />
RON LOVETT
Employees<br />
come first<br />
PAUL McGILVRAY 1987 - to date<br />
COMMERCIAL MANAGER,<br />
GATEWAY UPGRADE PROJECT<br />
Paul McGilvray is <strong>the</strong> Commercial Manager on one of <strong>Abigroup</strong>’s biggest projects: <strong>the</strong><br />
$2.12 billion Gateway Upgrade Project in Brisbane. He has come a long way from his<br />
formative years in Canberra where he completed his trade as a carpenter. In <strong>the</strong> mideighties,<br />
he was made redundant following <strong>the</strong> completion of <strong>the</strong> Australian Defence<br />
Force Academy, but he didn’t let it slow him down. ‘I had a young family and a mortgage,<br />
so I straight away went to <strong>the</strong> social security office and got an in-fill job. A few weeks<br />
later I got a call from an ex-colleague who was working at Hughes Bro<strong>the</strong>rs. I joined<br />
<strong>the</strong>m as a building cadet and went to work on <strong>the</strong> new Parliament House. Our contracts<br />
were for <strong>the</strong> fitout of <strong>the</strong> Prime Minister’s office, <strong>the</strong> member and guest dining room<br />
and <strong>the</strong> cabinet room. I still remember <strong>the</strong> ceiling of <strong>the</strong> cabinet room, it was inlaid with<br />
detailed veneer that was all done on <strong>the</strong> Hughes Bro<strong>the</strong>rs’ premises. It was impressive<br />
stuff.’<br />
Formed by Tom and Bill Hughes in 1946, Hughes Bro<strong>the</strong>rs was a building company<br />
based in Port Kembla. In 1953 <strong>the</strong>y won work on <strong>the</strong> Snowy River Scheme, which led<br />
to <strong>the</strong> company’s diversification and expansion - with offices in Sydney, Canberra and<br />
Newcastle as well as Port Kembla - and work across NSW and ACT through <strong>the</strong> seventies<br />
and eighties. ‘The Canberra office was probably four or five full time staff. We were a<br />
tight group. During my time at Hughes Bro<strong>the</strong>rs (and later as part of <strong>Abigroup</strong>) I had<br />
<strong>the</strong> opportunity to work on a number of <strong>the</strong> landmark buildings around Canberra. I<br />
remember renovating <strong>the</strong> Queen’s room before her visit, and we couldn’t touch <strong>the</strong><br />
walls after <strong>the</strong>y were painted or we’d need to repaint <strong>the</strong>m to make sure <strong>the</strong>re were no<br />
fingerprints or marks.’<br />
But whilst <strong>the</strong> work was satisfying, <strong>the</strong> Hughes Bro<strong>the</strong>rs’ business was obviously in<br />
financial difficulty. ‘We finished Parliament House and had submitted a number of<br />
contractual claims. I went down to <strong>the</strong> Port Kembla head office to work as part of <strong>the</strong><br />
team negotiating <strong>the</strong> claims. Just prior to Christmas we were told that <strong>the</strong> directors had<br />
accepted an offer from <strong>the</strong> client to settle. We were told that <strong>the</strong> business needed <strong>the</strong><br />
cash for <strong>the</strong> Christmas holiday pays and that <strong>the</strong> settlement was about ten per cent of<br />
<strong>the</strong> submitted value. I remember driving home to Canberra disappointed at <strong>the</strong> outcome.<br />
They were worrying times in many ways.’<br />
In <strong>1986</strong>, Abignano became <strong>Abigroup</strong>, and one of its first acts under <strong>the</strong> new banner was<br />
to buy <strong>the</strong> Hughes Bro<strong>the</strong>rs business. It was a strategic decision because it meant taking<br />
on <strong>the</strong> Hughes Bro<strong>the</strong>rs debt, but <strong>the</strong> aim was to develop <strong>Abigroup</strong>’s building capacity<br />
in NSW – and as a long-term decision it has proven fruitful. ‘I was surprised about <strong>the</strong><br />
buyout, however it was like a second chance in some ways and it was business as usual<br />
for us in Canberra. Most of our work was with <strong>the</strong> ACT Government and whilst it wasn’t<br />
large in dollar terms, it gave us <strong>the</strong> opportunity to work on iconic buildings and keep <strong>the</strong><br />
team toge<strong>the</strong>r.’<br />
Paul could see <strong>the</strong> personal opportunities that might come from being employed by<br />
<strong>Abigroup</strong> – a much larger and diverse operation than he was used to. ‘While I enjoyed<br />
‘I had my wife and kids on site<br />
filling sand bags, climbing scaffold<br />
to try and divert a disaster. We<br />
succeeded.’<br />
REMEMBER...<br />
• One and two cent coins are withdrawn from<br />
circulation, forcing shopkeepers to<br />
round off items to <strong>the</strong> nearest five cents.<br />
• An historic High Court ruling in <strong>the</strong> Mabo case<br />
recognises Native Title to land.<br />
REBUILDING THE BUSINESS<br />
PAUL McGILVRAY<br />
66
Opposite Page:<br />
Paul, 2010.<br />
Left:<br />
Hughes Bro<strong>the</strong>rs Portfolio Cover,<br />
1980s.<br />
Below:<br />
Work underway on <strong>the</strong> second<br />
Gateway Bridge.<br />
my time in Canberra, I wanted to move to Sydney where I believed <strong>the</strong>re were greater<br />
opportunities. There weren’t any straight away, so I moved to Dubbo to work on a<br />
shopping centre extension. It was a real “family project” with a small, close group and<br />
it was a good chance for me to take a step up. Though I do remember we had a major<br />
concrete pour, it was 40-plus degrees during <strong>the</strong> day and too hot to undertake <strong>the</strong> pour,<br />
so we did it at night. We brought in three major concrete pumps from Sydney and had<br />
every concrete truck in Dubbo and <strong>the</strong> surrounding districts working that night. The slab<br />
adjoined <strong>the</strong> rear loading dock of <strong>the</strong> existing Coles supermarket. The specification had<br />
us curing <strong>the</strong> concrete with water – <strong>the</strong> problem being that <strong>the</strong> run-off ran into <strong>the</strong> Coles<br />
docking bay and flooded <strong>the</strong> back of <strong>the</strong>ir store. It was Easter Saturday and most of<br />
<strong>the</strong> team had gone away for Easter, so I had my wife and kids on site filling sand bags,<br />
climbing scaffold to try and divert a disaster. We succeeded.’<br />
After 18 months in Dubbo and still looking towards working in Sydney, Paul and his<br />
family moved to Terrigal on <strong>the</strong> NSW Central Coast and he took <strong>the</strong> role as site manager<br />
on a project at <strong>the</strong> Lamington Mine in <strong>the</strong> Hunter Valley. ‘We were building a $3 million<br />
bath-house for <strong>the</strong> miners. In those days this was a pretty big job for NSW Building.’<br />
<strong>Abigroup</strong> struggled through <strong>the</strong> late eighties and early nineties, relying on <strong>the</strong> company<br />
spirit to get through. ‘I remember our salaries being paid up to two weeks late and not<br />
having a salary review for four years. Our trading accounts were all overdue and I had<br />
to buy materials on a personal credit card. However, at no time did I ever think that I<br />
wouldn’t be paid.’<br />
Following <strong>the</strong> award and success of <strong>the</strong> M2 motorway project things started to improve.<br />
‘John Cassidy and <strong>the</strong> team lifted <strong>the</strong> vibe, finalised claims and improved cash flow. I was<br />
on <strong>the</strong> path to a project management career, which was fine, but I saw my strengths in<br />
<strong>the</strong> administration side of <strong>the</strong> business. Alan Cassin was <strong>the</strong>n <strong>the</strong> NSW Administration<br />
Manager of <strong>the</strong> civil operations and when he went out to work on <strong>the</strong> M2, I decided to put<br />
my hand up for Alan’s job (although it took me two days to work up <strong>the</strong> courage). The<br />
Managing Director of <strong>the</strong> time had to think about it, <strong>the</strong>n said, “My brain says no, but my<br />
guts are going to give you a go.”’<br />
The decision proved fruitful for both parties, and Paul has now worked up to <strong>the</strong> position<br />
of Commercial Manager on <strong>the</strong> $2.12 billion Gateway Upgrade Project in Brisbane. ‘It’s<br />
exciting to be a part of this iconic project and makes me so proud to see what we have<br />
achieved. At its peak <strong>the</strong> project had approximately 370 salaried staff, 350 blue collar<br />
workers plus <strong>the</strong> subbies. We have a strong relationship with <strong>the</strong> client [Queensland<br />
Motorways] - <strong>the</strong>y have 30 or 40 staff on <strong>the</strong> project every day – a couple of decades<br />
ago that’s more people than on <strong>the</strong> whole <strong>Abigroup</strong> building staff!’<br />
The Gateway project is a joint venture with Leightons, and working with <strong>the</strong>m has shone<br />
a light on <strong>the</strong> <strong>Abigroup</strong> culture. ‘<strong>Abigroup</strong> rarely has position descriptions and <strong>the</strong>re’s<br />
little restriction regarding levels of authority – we’re all in it toge<strong>the</strong>r. Leightons are<br />
much bigger and much more regimental and structured. I am seeing us move towards<br />
<strong>the</strong> Leightons regimented processes and whilst some of <strong>the</strong> longer-term employees<br />
might want to resist that change I think we have to recognise that we can’t run a $2<br />
billion company like we used to run a $200 million one. But that said, <strong>the</strong> thing that has<br />
remained exactly <strong>the</strong> same is <strong>the</strong> fact that employees come first, and I think that’s <strong>the</strong><br />
company’s greatest strength.’<br />
67 REBUILDING THE BUSINESS<br />
PAUL McGILVRAY
Mates and<br />
memories<br />
ALAN CASSIN & RON YATES 1976 & 1989 - to date<br />
CENTRAL REGION HUMAN RESOURCES MANAGER &<br />
MANAGER, COMMERCIAL PROJECTS AND SYSTEMS<br />
<strong>Abigroup</strong>’s Alan Cassin and Ron Yates have toge<strong>the</strong>r racked up a combined 55 years<br />
of service. The two are good mates and have plenty to say about <strong>the</strong> company - so<br />
much so, in fact, that o<strong>the</strong>r staff members have taken to naming <strong>the</strong>m after <strong>the</strong> two<br />
grumpy old men from The Muppets! However when we caught up with <strong>the</strong> pair, <strong>the</strong>y<br />
were overwhelmingly positive. Oh – and nei<strong>the</strong>r of <strong>the</strong>m wear three-piece suits or have<br />
oversized noses...<br />
Alan originally joined <strong>Abigroup</strong> as a labourer in Asquith in 1976. He did it because it<br />
was a job and brought in some money, but he stayed because <strong>the</strong> people <strong>the</strong>re were<br />
fair and he was paid well. He’s been a storeman, a truckie, an admin manager and<br />
many o<strong>the</strong>r things along <strong>the</strong> way to becoming <strong>the</strong> Central Region Human Resources<br />
Manager. He takes pride in passing on <strong>the</strong> company’s culture and it’s fair to say that <strong>the</strong><br />
business means much more to him than a regular salary. ‘When I started, we were a<br />
strong contractor with I guess around 300 people and a $7 million - $8 million turnover.<br />
Jim Abignano was hands on and ruled with an iron fist. He’d sit on a hill and watch <strong>the</strong><br />
machinery at work. But he knew his stuff and was a fair and honest man. The staff were<br />
like his indirect family and it’s difficult not to be affected by that.’<br />
Ron joined in 1989 as a contract engineer and has since had roles working on projects,<br />
contract management and management systems. Currently, he is Manager, Commercial<br />
and Project Services, but his start wasn’t so auspicious. ‘I joined <strong>Abigroup</strong> because I<br />
knew it was one of <strong>the</strong> few contractors out <strong>the</strong>re that could do a reasonable settlement<br />
on claims. They had a practical approach and knew it was better to avoid arbitration.<br />
I knew a lot of <strong>the</strong> people already and culturally, it was pretty much what I expected.<br />
But not long after joining I did wonder what I’d done… <strong>the</strong> place was struggling. We’d<br />
subsequently found out a company we had bought was in trouble financially and we had<br />
to go around and tell our subbies that times were difficult and that <strong>the</strong>y’d have to wait for<br />
<strong>the</strong>ir money. Those guys were our bankers, really, and probably because of our approach<br />
of being honest and truthful, <strong>the</strong>y responded remarkably well.’<br />
‘It was tough times for our staff, too,’ Alan adds, reflecting back himself.<br />
‘That’s true,’ Ron agrees. ‘Everyone would be waiting around on a Friday afternoon when<br />
John Cassidy would come down and let everyone in on <strong>the</strong> status and where we were…<br />
and if we could have a drink that night!’<br />
‘People used to joke that we were “Scabby Abi” back in those days!’ Alan laughs. ‘The<br />
more you could save, <strong>the</strong> more you made, and it’s not a bad attitude, really. Though I<br />
remember times way back when I’d fill up drums of fuel to use and Jim [Abignano] would<br />
stick a dip-stick in <strong>the</strong>m to see how much had been used out <strong>the</strong>re! I remember ano<strong>the</strong>r<br />
time when I had a ute and had to transport two crusher jaws up <strong>the</strong> Bells-Line-of-Road. I<br />
wasn’t given chains or ropes and on <strong>the</strong> hill, I began to lose steering at <strong>the</strong> front because<br />
<strong>the</strong>re was too much load shifting in <strong>the</strong> back. So I had to knock over four guide posts<br />
from <strong>the</strong> side of <strong>the</strong> road to use to keep <strong>the</strong> jaws in place and get up that hill!’<br />
‘Everyone would be waiting around on<br />
a Friday afternoon when John Cassidy<br />
would come down and let everyone<br />
in on <strong>the</strong> status and where we were…<br />
and if we could have a drink that<br />
night!’<br />
REMEMBER...<br />
• Schindler’s List, wins seven Oscars including Best Picture<br />
and Best Director (Spielberg).<br />
• Michael Schumacher wins his first Formula One World<br />
Championship.<br />
• The 50km Channel Tunnel opens between England and France.<br />
Over 15,000 workers took seven years to complete <strong>the</strong> project.<br />
REBUILDING THE BUSINESS<br />
ALAN CASSIN & RON YATES<br />
68
We’d also heard that Alan had once tipped a truck in front of his boss’s window. Not a<br />
good career move, surely ‘That’s true,’ replied Alan, a sheepish grin on his face. ‘I was<br />
in a Bedford K-Series which was good for carrying four tonne and I had more than that in<br />
it and <strong>the</strong> thing tipped. It was right in front of Jim’s office… he stormed out but he didn’t<br />
have a go at me… he just said, “How are we going to pay for that”’<br />
After a period of financial instability, John Cassidy and his team steered <strong>the</strong> ship into<br />
calmer waters and later came <strong>the</strong> takeover by Bilfinger Berger Australia [BBA]. Ron’s<br />
comments about that time are pragmatic, accepting that it had to be done if <strong>the</strong> business<br />
wanted to go and play with <strong>the</strong> big boys, but Alan is more emotional. ‘I split <strong>the</strong> history<br />
of our business into four chapters. The first was with Jim Abignano at <strong>the</strong> helm, <strong>the</strong><br />
second was John’s [Cassidy], <strong>the</strong> third has been <strong>the</strong> BBA period, and <strong>the</strong> fourth is yet to<br />
be written. To be honest, I felt a bit betrayed when Jim first floated because we had such<br />
loyalties to him. Then <strong>the</strong> same depth of loyalties were created for John and I felt that<br />
loss again when that chapter closed. But having BBA as <strong>the</strong> owners didn’t make any real<br />
difference to <strong>the</strong> culture <strong>the</strong> two previous eras had developed, and in actual fact, every<br />
one of those steps has been positive and important. Without <strong>the</strong>m, we wouldn’t be where<br />
we are now and we wouldn’t have <strong>the</strong> same can-do culture.’<br />
Things have changed dramatically now.<br />
‘We’ve come so far with safety,’ Ron remarks. ‘The Lost Time Injury Frequency Rate was<br />
15 about 15 years ago and is one or two now. It’s not just us that’s improved in this area<br />
it’s <strong>the</strong> whole industry.’<br />
‘Absolutely,’ Alan agrees. ‘Safety back <strong>the</strong>n was basically a combination of luck and one<br />
of your workmates calling you names if you were doing something stupid. And years ago,<br />
no-one cared about <strong>the</strong> environment and Human Resources was just a big stick. Probably<br />
<strong>the</strong> only thing that’s similar is <strong>the</strong> attention to quality because we’ve always wanted to<br />
leave a legacy.’<br />
Change has been driven by Government departments being down-sized, resulting in<br />
more and more work being outsourced. ‘They could no longer be <strong>the</strong> controllers of<br />
quality, so <strong>the</strong>y needed to get assurance from <strong>the</strong> contractor,’ Ron states. ‘Because of my<br />
background I drew up our first quality assurance documents. Then safety became more<br />
important in <strong>the</strong> nineties and that led to <strong>the</strong> creation of our systems for this. Procedures<br />
for environmental management came next and this one has been <strong>the</strong> toughest to drive<br />
through our culture, but <strong>the</strong> easiest one was probably <strong>the</strong> quality because we’ve always<br />
gone for that.’<br />
Above:<br />
Alan & Ron, 2010.<br />
Top & Left:<br />
Workers on site, 1982.<br />
Opposite Page:<br />
Alan & Ron, 2010.<br />
The o<strong>the</strong>r thing <strong>the</strong>y agree on is how good <strong>the</strong>y all looked back in <strong>the</strong> day. ‘The Village<br />
People – couldn’t be anything else! Hairy chests, <strong>the</strong> ciggies under <strong>the</strong> sleeve… it was a<br />
man’s industry back <strong>the</strong>n, that’s for sure!’ Ron sits back and laughs in disbelief as <strong>the</strong>y<br />
think back.<br />
These two stalwarts may no longer fill out <strong>the</strong>ir tight shorts so magnificently as <strong>the</strong>y<br />
once did, but <strong>the</strong>y remain proud of where <strong>the</strong> business has come from, and excited about<br />
where it’s heading - no matter what <strong>the</strong>y’re wearing and what changes are afoot.<br />
69 REBUILDING THE BUSINESS<br />
ALAN CASSIN & RON YATES