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COVER PHOTOS © 2010 - www.tropicalstudios.com<br />

<strong>Antigua</strong> currently welcomes<br />

more than 700,000 cruise line<br />

passengers annually, making it<br />

one of the most popular of<br />

Eastern Caribbean ports of call.<br />

Cruise traffic has grown dramatically<br />

during the last decade. Investment in pier<br />

and other shoreside facilities, has enabled<br />

port operators to develop and maintain<br />

their share of the growing cruise market<br />

despite competition.<br />

<strong>Antigua</strong>’s success in developing and<br />

retaining its cruise business has been driven<br />

by the <strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> (APG) and the<br />

<strong>Antigua</strong> and Barbuda Cruise Tourism<br />

Association (ABCTA), the collective<br />

representing port and tourism stakeholders on<br />

the island, and responsible for marketing the<br />

<strong>Antigua</strong>n cruise product around the world.<br />

APG figures underline the success that<br />

has been achieved in attracting more vessels<br />

and their passengers and crew.<br />

In 1998, according to APG data, total<br />

cruise passenger numbers reached 342,000.<br />

The 712,000 annual total milestone was<br />

reached in 2009 and growth is continuing.<br />

At any one time the main cruise facilities<br />

at the island’s major port and capital St John’s<br />

can accommodate four post-panamax vessels.<br />

In addition, extra facilities are also<br />

available at the Deepwater Harbour<br />

commercial port.<br />

Mindful of the benefits to be gained for<br />

the region’s economy through increasing<br />

cruise tourism, APG is working closely with<br />

principal partners including the Government<br />

of <strong>Antigua</strong> and Barbuda, its division of<br />

Marine Services and Merchant Shipping,<br />

Bryson’s Shipping and the St. John’s<br />

Development Corporation to identify<br />

potential for future growth in ship handling<br />

and other infrastructure facilities.<br />

APG’s strategic vision also includes<br />

developing the overall visitor experience<br />

available to be enjoyed by cruise line guests<br />

visiting <strong>Antigua</strong>.<br />

APG general manager Conrad Pole<br />

informs that ‘tourism is the most important<br />

industry for <strong>Antigua</strong>. Official figures show<br />

120,000<br />

100,000<br />

80,000<br />

60,000<br />

40,000<br />

20,000<br />

Cruise passenger arrivals<br />

Jan-Dec 2009<br />

2009<br />

2008<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec<br />

it accounts for 85% of the country’s foreign<br />

exchange earnings; generates about 60% of<br />

island’s economic wealth, and provides<br />

work for 18% of our labour force.’<br />

World Travel Organisation (WTO) figures<br />

show that tourism generates more than $860m<br />

worth of economic activity in <strong>Antigua</strong> and its<br />

neighbouring island of Barbuda.<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

More than 700,000<br />

passengers and growing.<br />

‘<strong>Antigua</strong>’s geographic location means it<br />

easily serves itinerary planners preparing 7-<br />

day or longer sailings from many US ports,<br />

and European guests opting for fly-cruise,<br />

or fly-stay-cruise itineraries based in<br />

locations like Barbados can also reach<br />

<strong>Antigua</strong> with ease,’ added Pole.<br />

In 2003, the <strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> Ltd.<br />

(APG) dredged the St. John’s harbour in a<br />

US$22m project that built the new pier at<br />

Nevis Street near the historic Redcliffe Quay<br />

and extended the Heritage Quay <strong>Pier</strong> to<br />

accommodate the newest and largest cruise<br />

vessels sailing the Caribbean today.<br />

Pole added, ‘APG is working in partnership<br />

with the Government, the <strong>Antigua</strong> and<br />

Barbuda Cruise Tourism Association<br />

(ABCTA), and the St.<br />

John’s Development<br />

Corporation (SJDC) to<br />

promote and generate<br />

cruise business in<br />

<strong>Antigua</strong> and Barbuda,<br />

especially during the<br />

traditionally slow<br />

summer months, as well<br />

as developing the<br />

possibility of becoming a<br />

homeport in the future.’<br />

Overview<br />

Heritage Quay opened in 1998 and<br />

provides two berths at 1,050ft each and<br />

accommodating vessels with a draft of up<br />

to 10mtr.<br />

The adjacent Redcliffe Quay, or Nevis<br />

Street <strong>Pier</strong>, can also berth two postpanamax<br />

vessels.<br />

A 1,400ft turning basin has been<br />

designated off these berths within the port.<br />

St. John’s superb natural harbour lies<br />

leeward of the Atlantic Ocean winds, and<br />

the capital itself lies at the hub of a good<br />

inland communications infrastructure,<br />

enabling quick and direct access to<br />

<strong>Antigua</strong>’s wealth of destination attractions.<br />

For its overall size (108sq miles), the<br />

Leeward Island is home to an impressive<br />

array of beautiful natural assets – including its<br />

365 beaches – as well as some of the<br />

Caribbean’s best known and loved attractions,<br />

tours and visitor experiences.<br />

<strong>Antigua</strong>’s rich history, heritage and<br />

culture provide a unique foundation on<br />

which the island’s tourist offerings are built.<br />

From the beautifully-preserved Nelson’s<br />

Dockyard – designated a National Park – to<br />

the challenges of championship golf, or the<br />

spectacular Rainforest Canopy Tour, <strong>Antigua</strong><br />

is home to a unique range of stunning and<br />

breathtakingly beautiful attractions. ◆<br />

KEY PORT ASSETS<br />

• US$22m spent on the new cruise<br />

infrastructure over the past 5 years<br />

• 2 Finger <strong>Pier</strong>s with 4 cruise-only berths<br />

• Security booths with high-tech scanning<br />

machines, trained security personnel and<br />

24-hour CCTV cameras at each pier<br />

• Direct access to duty-free shopping,<br />

restaurants and vendors market<br />

• Direct access to tourist information and<br />

taxi dispatch<br />

• More than 52 specialised tour<br />

opportunities with a total capacity for<br />

5,500 guests<br />

• Competitive head tax rates and port charges<br />

• Waste oil and sludge removal and<br />

treatment facility<br />

• Access to container cargo and bunker facilities<br />

• Home porting facilities<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

1


PHOTO © 2010 - www.tropicalstudios.com<br />

Profiles: Strategic partners in cruise tourism<br />

HON. JOHN MAGINLEY<br />

Minister of Tourism & Civil Aviation<br />

and Chairman of CTO<br />

In the tourism-dependent economy of<br />

<strong>Antigua</strong> and Barbuda, the Hon. John<br />

Maginley’s portfolio as Minister of<br />

Tourism, Civil Aviation and Culture is<br />

pivotal in managing major aspects of the<br />

visitor experience. Recognised for his<br />

leadership in reforming the country’s<br />

health care system when he was Minister<br />

of Health, Maginley plans to combine this<br />

experience with the level of skills he<br />

developed as a successful tennis player<br />

and cricketer to explore the development<br />

of several niche markets for which he has<br />

a passion, including wellness and sports<br />

tourism, to help re-brand and strengthen<br />

the destination’s tourism product.<br />

COLIN JAMES<br />

CEO, <strong>Antigua</strong> and Barbuda Tourism<br />

Authority<br />

The vision of the newly-formed<br />

Tourism Authority is to market and<br />

promote <strong>Antigua</strong> and Barbuda as an<br />

upscale and unique<br />

destination and to<br />

design initiatives to<br />

increase visitor arrivals<br />

and drive on-island<br />

spending. James<br />

believes that <strong>Antigua</strong><br />

and Barbuda is a<br />

destination that offers a wide array of<br />

facilities, activities and events and should be<br />

marketed as one that is attractive, elegant and<br />

renowned for its service quality. He also feels<br />

that although the global financial crisis has<br />

resulted in unprecedented challenges, the<br />

country is in a unique position to combine the<br />

experience, skills and talents of its people,<br />

working with key industry partners, to ensure<br />

the continued sustainability and success of<br />

our tourism sector. The new Tourism<br />

Authority will also ensure that all local<br />

stakeholders are continually made aware of<br />

the importance of the industry while working<br />

to provide a visitor experience that is second<br />

to none. All overseas tourism offices now fall<br />

under the structure of the Tourism Authority.<br />

CAMERON FRASER<br />

Managing Director<br />

Key Properties<br />

Cameron Fraser, a member of one of<br />

<strong>Antigua</strong>’s pre-eminent families, is<br />

responsible for some of the island’s<br />

most successful tourism-based businesses,<br />

including Coco Bay Resort, Sheer Restaurant,<br />

the Coconut Beach Club and Redcliffe Quay<br />

in St. Johns. His company Key Properties, has<br />

a total of forty-seven businesses operating<br />

within Redcliffe Quay, catering to both<br />

tourists and locals. Fraser is also the visionary<br />

behind the building<br />

and completion of the<br />

Heritage Quay and<br />

Nevis Street <strong>Pier</strong>s. In<br />

the early 1980’s,<br />

Fraser’s father, the late<br />

Bill Fraser and his<br />

friend John Astor,<br />

formed Key Properties. After his father’s<br />

death in 1996, Fraser and his brother Ian<br />

began managing the company and<br />

maintaining the character and history of the<br />

buildings. Fraser was Manager of the <strong>Antigua</strong><br />

<strong>Pier</strong> <strong>Group</strong> until 2006 when he left to lead the<br />

management team at the Nonsuch Bay<br />

Development, a La Perla International project.<br />

However, he retained his position as a<br />

Member of the Board of Directors of APG. He<br />

is also a member of the Board of the Directors<br />

of the ABCTA.<br />

NATHAN DUNDAS<br />

Manager, Bryson’s Shipping<br />

President, ABCTA<br />

As Manager of Bryson’s Shipping<br />

and President of the <strong>Antigua</strong> and<br />

Barbuda Cruise Tourism<br />

Association<br />

(ABCTA), Nathan<br />

Dundas has played an<br />

integral role in<br />

<strong>Antigua</strong> and<br />

Barbuda’s cruise and<br />

shipping industry for<br />

over a decade. The<br />

ABCTA was formed in 1997 by private<br />

sector individuals and businesses with a<br />

direct interest in cruise tourism. The<br />

objective was to create a lobby group to<br />

speak with one voice when talking with<br />

cruise lines and the government. The<br />

Association’s Membership represents tour<br />

operators, merchants, shipping agents and<br />

statutory bodies.<br />

CONRAD E. POLE<br />

Manager<br />

<strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong><br />

The <strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong>, through<br />

various initiatives with the<br />

Government of <strong>Antigua</strong> and<br />

Barbuda, is entirely committed to meeting<br />

the needs of cruise<br />

lines and cruise<br />

passengers and<br />

preparing for the<br />

future. Fundamental<br />

to this objective are<br />

the efforts of APG’s<br />

Marketing initiatives.<br />

As Manager, Conrad brings with him, a<br />

wealth of experience in management as a<br />

former investment banker in New York.<br />

There are many challenges that are<br />

associated with guiding a new entity into a<br />

competitive business environment, but<br />

Conrad is firmly committed to helping<br />

make <strong>Antigua</strong> and Barbuda the best brand<br />

in Caribbean tourism. He is also mindful of<br />

the high level of personalised service that<br />

is expected for a positive visitor<br />

experience, and it is his goal to further<br />

enhance the development and expansion of<br />

the proposed Waterfront Development<br />

Project, which will put <strong>Antigua</strong> and<br />

Barbuda on the cutting edge of cruise<br />

tourism in the Caribbean.<br />

SENATOR ANTHONY STEWART<br />

Executive Director, St. John’s<br />

Development Corporation (SJDC)<br />

Senator Stewart has held the title of<br />

Executive Director of the St.<br />

John’s Development Corporation<br />

(SJDC) for the past 5 years. He is<br />

responsible for the<br />

day-to-day<br />

operations of the<br />

Corporation. Prior<br />

to his tenure at<br />

SJDC, Senator<br />

Stewart was the<br />

financial<br />

comptroller of the <strong>Antigua</strong> and Barbuda<br />

Development Bank. He has also worked<br />

in the Government’s Customs and Audit<br />

Departments as well as other private<br />

sector engagements in <strong>Antigua</strong> and the<br />

US. Senator Stewart is a certified Public<br />

Accountant and an entrepreneur. He<br />

became a senator in March 2004 and was<br />

re-appointed in March 2009.<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

3


PHOTO © 2010 - www.tropicalstudios.com<br />

Profiles: Strategic partners in cruise tourism<br />

CAROLYN THOMAS-PARKER<br />

Director of Communications and<br />

Marketing, SJDC<br />

Thomas-Parker is responsible for<br />

public relations, communications<br />

and marketing initiatives for all of<br />

the business units and departments of the<br />

Corporation, namely Heritage Quay, the<br />

Public Market Complex, the <strong>Antigua</strong> and<br />

Barbuda Exhibition and Cultural Centre,<br />

Heritage Hotel, Vendors Square Mall, the<br />

SJDC Car Park, and the City of St.<br />

John’s. She is also responsible for the<br />

supervision and management of the<br />

Vendors Mall and works with a team of<br />

inspectors to ensure the viability of that<br />

business. Thomas-<br />

Parker holds a<br />

Master of Science<br />

Degree in Tourism<br />

Policy and<br />

Management from<br />

the University of<br />

Birmingham,<br />

England and is also a Commonwealth<br />

Scholar. Prior to joining SJDC in 1990,<br />

Thomas-Parker was a news reporter and<br />

anchor for the government-owned ABS<br />

Radio and Television stations.<br />

ANN-MARIE MARTIN<br />

Parks Commissioner, National Parks<br />

Authority of <strong>Antigua</strong> and Barbuda<br />

The National Parks Authority in<br />

<strong>Antigua</strong> and Barbuda is responsible<br />

for the preservation and restoration<br />

of <strong>Antigua</strong>’s key historic and natural sites.<br />

The National Parks Authority is also<br />

responsible for<br />

transforming the Park<br />

into a first-class<br />

tourism tour and<br />

attraction.<br />

As Parks<br />

Commissioner, Martin is<br />

responsible for the management of the<br />

Copper and Lumber Store Hotel and the<br />

Nelson’s Dockyard Marina. However, much<br />

of her time is dedicated to the planning and<br />

development of the Park’s rich historical and<br />

cultural resources.<br />

Martin is an executive member of the<br />

<strong>Antigua</strong> and Barbuda Cruise Tourism<br />

Association, and a Director of the <strong>Antigua</strong><br />

Yacht Show, the largest sailing regatta in the<br />

Caribbean. She holds a Master’s Degree in<br />

Business Administration and is committed to<br />

the continued growth of the tourism sector in<br />

<strong>Antigua</strong> and Barbuda.<br />

AVONELLE H. POLE<br />

Marketing Consultant<br />

<strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> Ltd<br />

APG’s Marketing Department<br />

continues its efforts to gain high<br />

visibility in established consumer<br />

cruise and trade<br />

publications in the<br />

US, UK and European<br />

markets, while at the<br />

same time<br />

maintaining a strong<br />

presence at key trade<br />

shows and industry<br />

events all year round. ‘All the major trade<br />

shows in the US and Europe offer unique<br />

opportunities to build and strengthen<br />

relationships with cruise lines and cruise<br />

executives as well as travel agents and travel<br />

industry executives,’ Pole says. ‘With plans to<br />

grow cruise traffic to one million passengers<br />

annually, major investments planned for<br />

improved waterfront and port infrastructure, a<br />

brand new website dedicated to cruise, and<br />

adoption of new trends in technology and<br />

social media, it’s a great time to be creative<br />

and imaginative.’ She brings with her over 25<br />

years experience in Marketing, Public<br />

Relations, Event Management and Television<br />

News Production primarily in the United<br />

States, where she earned degrees in<br />

Journalism, Creative Writing, Marketing and<br />

Public Relations.<br />

AGATHA DUBLIN<br />

Manager<br />

<strong>Antigua</strong> Port Authority<br />

As general manager of the <strong>Antigua</strong><br />

Port Authority, Agatha Dublin<br />

oversees the movement of goods<br />

and services in and out of <strong>Antigua</strong>’s<br />

commercial port.<br />

The Authority plays<br />

a vital role, not only<br />

in the general<br />

economy of the<br />

country, but in<br />

cruise tourism.<br />

Dublin works<br />

closely with the <strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> to<br />

ensure that a ship’s entrance and departure<br />

is a seamless process, and with the local<br />

shipping agent, who in turn ensures that<br />

all protocol and payments are satisfied. It<br />

also ensures that the conditions of the<br />

channels are adequate and the waterways<br />

are properly maintained.<br />

SENATOR MALAKA PARKER<br />

Heritage Quay Manager<br />

SJDC<br />

As Heritage Quay Manger, Senator<br />

Parker’s foremost objective is to<br />

enhance the cruise visitor experience<br />

by ensuring that the Quay and its immediate<br />

surroundings are aesthetically pleasing, that the<br />

environs are safe, and that adequate access is<br />

provided to allow a seamless navigation of the<br />

shopping plaza. ‘The Quay, as the epicenter of<br />

tourist activity in St. Johns, is a melting pot of<br />

varied interests. It is a dynamic and lively<br />

environment, which calls for constant<br />

supervision to ensure a smooth operation.’<br />

Parker’s job centers greatly around the tenants<br />

at the Quay and the basic<br />

management of the unit,<br />

from maintenance issues<br />

to marketing and<br />

promotion. Senator<br />

Parker spent over 12<br />

years in the banking<br />

industry and currently<br />

sits as the first female President of the largest<br />

Union in the country, the <strong>Antigua</strong> and Barbuda<br />

Workers Union. She is the sitting youth Vice<br />

President of Union International, a global<br />

Union, and the Executive Secretary of the<br />

Caribbean Network of Parliamentarians on<br />

Population Development (CNPPD).<br />

FRANKLYN BENJAMIN<br />

Manager, Heritage Hotel<br />

St. John’s Development Corporation<br />

Benjamin has been the Manager of the<br />

Heritage Hotel for the past five years.<br />

He is responsible for day-to-day<br />

management, mainly food and beverage, the<br />

rooms division and the<br />

maintenance of the<br />

property. Other key<br />

functions include guest<br />

services, human<br />

resources, administration<br />

and revenue generation.<br />

Prior to joining the team at<br />

St. John’s Development Corporation, Benjamin<br />

worked as Manager of Pillar Rock Hotel and<br />

was Rooms Division Manager at Sunsail Club<br />

Colonna. He was also a partner in the<br />

management company Executive Management<br />

Consultants. Benjamin holds a diploma in Hotel<br />

Management from the American Hotel and<br />

Motel Association. He has an Associate Degree<br />

in Accounting from Scranton University in<br />

Pennsylvania, and served as first Vice President<br />

of the <strong>Antigua</strong> and Barbuda Hotel Association.<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

5


PHOTO TONY STOREY<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Operations<br />

Fast and efficient ground<br />

handling and port services have<br />

helped the world’s major cruise<br />

lines develop and deliver their<br />

<strong>Antigua</strong> and Barbuda itineraries.<br />

For many operators, these are provided<br />

by Bryson’s Shipping, one of the Eastern<br />

Caribbean’s longest established and highlyregarded<br />

maritime sector companies,<br />

founded 175 years ago.<br />

Today its General Manager in <strong>Antigua</strong> is<br />

Nathan Dundas. The firm handles around<br />

95% of the port’s current cruise business,<br />

working closely with its affiliated<br />

companies to provide a wide range of<br />

excursion programmes.<br />

Dundas believes Bryson’s role is critical.<br />

‘We play a very important role in the cruise<br />

tourism industry. We have established a<br />

very good relationship with both the cruise<br />

ship operators and the port authority,’ he<br />

explains.<br />

As President of the <strong>Antigua</strong> and Barbuda<br />

Cruise Tourism Association, Dundas is also<br />

able to represent many other key suppliers<br />

in the sector.<br />

‘It’s a very neat fit,’ he says,<br />

‘collaboration is important to make things<br />

effective and get things done in the country.’<br />

Further development of St. John’s cruise<br />

facilities remains firmly on the agendas of<br />

all partners in the sector. Dundas believes<br />

the issue of capacity is critical.<br />

On a day when four mega liners may be<br />

berthed downtown, could the island absorb<br />

many more passengers<br />

‘That is a very good question,’ he says,<br />

‘One of the things we have been working<br />

on is ensuring we can provide the best<br />

level of service to the passenger when they<br />

disembark, and that has been a major<br />

concern in terms of the infrastructure on<br />

what we call capacity days – days when we<br />

have four ships downtown bringing 10,000<br />

passengers. Our main goal has been trying<br />

to ensure that we work with our service<br />

partners and service providers to see how<br />

we can enhance the experience.’<br />

Dundas is not alone in his eager<br />

anticipation of work starting on an<br />

ambitious development project spearheaded<br />

by the Government of <strong>Antigua</strong> and the<br />

<strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong>. The ambitious master<br />

plan will see the development of new<br />

facilities and infrastructure all along the St.<br />

John’s waterfront and its environs.<br />

‘The idea is to develop the infrastructure<br />

in the city to handle the volumes we currently<br />

attract more efficiently and allow us to<br />

expand operations too,’ says Dundas.<br />

‘Cruise tourism plays a very significant<br />

role in the development of our economy<br />

and creates opportunities for<br />

entrepreneurship, for people getting into<br />

business. That’s critically important to our<br />

economy. The development of the industry<br />

is tied to the development of the people<br />

and we need to continue working together<br />

to achieve more. We must work together to<br />

achieve further growth,’ he says.<br />

The Government of <strong>Antigua</strong> and Barbuda<br />

is currently in the process of diversifying its<br />

services which will only enhance its already<br />

excellent reputation as a Maritime Nation.<br />

The Department of Marine Services and<br />

Merchant Shipping, based in St. John’s,<br />

offers registration of ships and yachts under<br />

the flag of <strong>Antigua</strong> and Barbuda.<br />

‘The Department operates as the<br />

Maritime Administration of <strong>Antigua</strong> and<br />

‘The Ship Registry has enjoyed success<br />

over the years, and we now have more<br />

than 1,500 ships and yachts with 10<br />

million gross tons registered.’<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Barbuda and as such is the focal point for<br />

the International Maritime Organisation<br />

(IMO),’ explains, Katarina McGhie, Head<br />

of Division, International Maritime Policy<br />

and Business Development.<br />

‘We are recognised internationally by ship<br />

owners, international ship financing banks,<br />

port States and flag States and we offer the<br />

support of a quality Registry to a demanding<br />

clientele operating in an internationally<br />

competitive and dynamic industry,’ she says.<br />

‘The Ship Registry has enjoyed success<br />

over the years, and we now have more than<br />

1,500 ships and yachts with 10 million gross<br />

tons registered. These figures place <strong>Antigua</strong><br />

and Barbuda in the top 20 flags of<br />

international ship registries worldwide and<br />

8th in the world fleet of container ships.’<br />

The Head of Division adds ‘The<br />

Department recognises the need to stay<br />

current in this constantly evolving<br />

industry, and has a number of initiatives<br />

in place to increase the efficiency and<br />

marketability of our flag.’◆<br />

7


<strong>Antigua</strong> (An-TEE-gah )<br />

Location: 17’N’ 61’47’W<br />

Size: 108 square miles (172sq km)<br />

Capital: St. John’s<br />

Language: English<br />

Population: 75,000<br />

If you love the beach, be prepared to<br />

lose your heart here. <strong>Antigua</strong> boasts<br />

365 beaches – one for every day of<br />

the year. But, as their marketing<br />

and advertising campaigns suggest, ‘the<br />

beach is just the beginning!’<br />

<strong>Antigua</strong> offers many choices for reinvigorating<br />

adventurous spirits, stretching<br />

boundaries and expanding minds.<br />

Take a tour through Fig Tree drive and<br />

explore the natural beauty of the landscape<br />

with panoramic views from pinnacles such<br />

as Shirley Heights and walking trails around<br />

Nelson’s Dockyard.<br />

There are still plenty reminders of the<br />

occupation by British navy in the18th and<br />

19th Centuries in this historic, wellmaintained<br />

complex that is now a<br />

National Park. Restored sugar mills and<br />

old estates like Betty’s Hope, help<br />

visitors appreciate the unique history of<br />

<strong>Antigua</strong> and Barbuda.<br />

Whether it’s exploring the coastline on<br />

horseback or hiking, biking or boating, there<br />

are all kinds of different ways to explore.<br />

From kayak eco tours to high speed<br />

catamarans to a helicopter ride, there’s never<br />

a dull moment in <strong>Antigua</strong> and Barbuda!<br />

<strong>Antigua</strong> – panoramic views<br />

from Shirley Heights<br />

Attractions<br />

All the usual water sports, from<br />

snorkelling and scuba-diving, to deep sea<br />

fishing and water skiing are also available<br />

throughout the island.<br />

The beauty of <strong>Antigua</strong> and Barbuda’s port<br />

capital St. John’s, is that cruise passengers<br />

can step right off the ship and take a stroll<br />

along the boardwalk to the charming<br />

waterfront enclave of Redcliffe Quay. It’s<br />

also a place to shop – designer jewellery and<br />

clothing are duty-free.<br />

PHOTO © NATIONAL PARK/NELSON’S DOCKYARD<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

Less than 2 hours by ferry or<br />

15 minutes by plane, Barbuda<br />

is situated 27 miles north<br />

of <strong>Antigua</strong>.<br />

Here, it is not uncommon to be the only<br />

Barbuda – Pink<br />

Sand Beach<br />

person on a stretch of beach that is at least<br />

eleven miles long! There’s also the<br />

Codrington Lagoon, home to hundreds of<br />

Frigate Birds, the largest colony of nesting<br />

birds outside the Galapagos Islands!<br />

Barbuda is also<br />

known for its many<br />

reefs - one of the<br />

island’s <strong>greatest</strong> natural<br />

resources. The fish and<br />

lobster are a source of<br />

livelihood for many of<br />

the 1,500 or so<br />

inhabitants who live<br />

mostly in and around<br />

Codrington, the Capital.<br />

Because the island is<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Barbuda (Bar-BWEW-dah)<br />

Location: 17’33N’ 61’45’W<br />

Size: 62 square miles (99sq km)<br />

Capital: Codrington<br />

Language: English<br />

Population: 1,500<br />

composed mostly of limestone, it has many<br />

caves, ranging from small crawl-in holes to<br />

huge cavernous areas complete with<br />

stalactites and stalagmites, and many<br />

fossils. The largest is Darby Cave<br />

measuring over 300 feet in diameter and<br />

approximately 70 feet deep.<br />

9


PHOTO © 2010 - www.tropicalstudios.com<br />

PHOTO © ANTIGUA RAINFOREST CANOPY TOUR<br />

<strong>Antigua</strong> Rainforest<br />

Canopy Tour<br />

<strong>Antigua</strong>’s <strong>greatest</strong> <strong>adventure</strong><br />

attraction lies in the heart of<br />

the island’s spectacular<br />

rainforest. Since its launch<br />

three years ago, the <strong>Antigua</strong> Rainforest<br />

Canopy Tour has welcomed thousands of<br />

cruise line guests sharing a passion for<br />

excitement and sense of <strong>adventure</strong> during<br />

their shore excursions.<br />

Riding a series of nine zip lines – the<br />

highest 350ft above the floor of the forest<br />

and 300ft in length – provides both.<br />

The tour begins at an historic pump<br />

house in the heart of the <strong>Antigua</strong>n<br />

countryside around 30 minutes transfer<br />

from the cruise berths at St. John’s.<br />

Safety is paramount and the operators of<br />

the Tour ensure all guests are given<br />

operational guidance and a safety briefing<br />

<strong>Antigua</strong> & Barbuda maps<br />

before their <strong>adventure</strong> begins.<br />

Every group is accompanied by<br />

experienced Rangers qualified in the use of<br />

the zip lines and harnesses worn by the<br />

riders. Rangers also have first aid training.<br />

After their individual safety briefing, all<br />

guests have their harnesses, headgear and<br />

protective gloves checked before they<br />

cross a suspension bridge over the glorious<br />

gorge below.<br />

The first of the zip lines spans a<br />

picturesque section of the gorge, surrounded<br />

on both sides by the dense rainforest canopy.<br />

Each of the fast zip line rides takes<br />

guests further into the rainforest.<br />

The <strong>adventure</strong> culminates in a series of<br />

carefully supervised ‘challenges’ before<br />

guests ascend a scenic Stairway to Heaven<br />

and return to their base camp where<br />

refreshments and souvenirs, including<br />

individual photo and video coverage of each<br />

<strong>adventure</strong>r’s ride are available.<br />

<strong>Antigua</strong> Rainforest Canopy Tour’s Neil<br />

Keeling says his team is planning new features<br />

and rides for the 2010/11 season. Added will<br />

be 3 aerial walkways as well as a Powerfan<br />

which is a 42-foot jump platform. You will<br />

accelerate earthwards of 85% of freefall<br />

before reaching a top speed of 40 feet per<br />

second. As you approach the ground, the<br />

Powerfan, to which you are attached by a<br />

high-strength rope, will slow your descent to a<br />

gentle landing that equates to jumping off four<br />

copies of the yellow pages!<br />

‘All our staff guides have attended and<br />

passed the most stringent training programme<br />

conducted by the ACCT, world leaders for<br />

Challenge Course standards in installation,<br />

operation and inspection,’ explains Keeling.<br />

Cruise guests who prefer a more gentle<br />

time on the island and want to explore its<br />

history and heritage can take a short walk<br />

from the Heritage Quay and Nevis <strong>Pier</strong> berths<br />

to the Museum of <strong>Antigua</strong> and Barbuda<br />

situated in the island’s former Court House.<br />

The imposing building was completed in<br />

1750 and was the focal point of the Island’s<br />

justice system. Over the years it has suffered<br />

damage in earthquakes and undergone a series<br />

of repairs and renovations.<br />

Today it houses important relics and<br />

documents tracing the intriguing history of<br />

the Island and its people.<br />

Excitement and sense<br />

of <strong>adventure</strong> during<br />

shore excursions.<br />

Displays set out both the geological history<br />

of <strong>Antigua</strong> and Barbuda as well as the cultural<br />

and human history of the region. Visitors are<br />

encouraged to touch and feel many of the<br />

exhibits, and well-informed and enthusiastic<br />

staff, led by director-curator Michelle Henry,<br />

offer an added dimension to any guest’s visit.<br />

Perhaps the most famous of all popular<br />

<strong>Antigua</strong> shore excursions, is Nelson’s<br />

Dockyard National Park, the former<br />

British Naval headquarters in the Eastern<br />

Caribbean.<br />

MAPS COURTESY TREASURE ISLANDS PUBLISHING CO. LTD.<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

PHOTO © NATIONAL PARK/NELSON’S DOCKYARD<br />

St John’s duty free shopping<br />

English Harbour,<br />

Fort Berkley<br />

The British Admiralty may have chosen to<br />

develop the site for its strategic importance,<br />

but today it is its striking natural beauty and<br />

beautifully preserved buildings that combine<br />

to create an outstanding visitor attraction<br />

steeped in history.<br />

In the days of Britain’s most famous<br />

naval officer, Lord Admiral Horatio Nelson,<br />

the Dockyard at English Harbour was a<br />

bustling centre of ship repair, replenishment<br />

and administration.<br />

Fine stone buildings, some built from<br />

bricks imported as ballast on naval vessels,<br />

were set out around the water’s edge to<br />

allow craftsmen to repair and maintain sails,<br />

canons and other weapons as well as a host<br />

of other fixtures and fittings on the fighting<br />

ships of the day.<br />

The history of the Yard is set out in the<br />

striking timber museum building. Other<br />

restored buildings house cafes, shops and<br />

a host of small businesses supporting<br />

<strong>Antigua</strong>’s growing ocean racing and<br />

sailing community.<br />

Its centerpiece is the beautiful Copper<br />

and Lumber Store Hotel where charming<br />

and attentive staff serve fabulous lunches to<br />

visiting cruise ship guests taking a break<br />

during their guided tours of the site.<br />

‘Our commitment is to provide all of our<br />

visitors with a memorable and enjoyable<br />

experience. We know that to achieve this, our<br />

staff must offer the very highest standards of<br />

service and attention to everyone who chooses<br />

to visit us,’ says National Parks commissioner<br />

Ann-Marie Martin.<br />

Elsewhere in this area of the National<br />

Park lies the Dow’s Hill Historical Centre<br />

where a multi-media presentation outlines<br />

<strong>Antigua</strong>’s history and visitors can enjoy<br />

Visitors to <strong>Antigua</strong><br />

and Barbuda can be<br />

left spoilt for choice.<br />

spectacular views across much of the Island<br />

and across to neighbouring Montserrat<br />

where clouds still emerge from the<br />

smouldering volcano at its core.<br />

From another nearby hilltop vantage<br />

point, Shirley Heights, views are even<br />

more impressive, taking in much of the<br />

south of <strong>Antigua</strong>.<br />

High above Jolly Harbour on the South<br />

Coast, lies one of the most exciting new<br />

developments in <strong>Antigua</strong> in recent years –<br />

the immaculately presented Sugar Ridge<br />

Resort and Spa.<br />

Copper and Lumber Store Hotel<br />

The stylish and sophisticated property<br />

which spans a hillside overlooking miles of<br />

beach and Jolly Harbour development, can<br />

provide cruise line guests with their very own<br />

island retreat.<br />

General manager, Keith Martel, believes<br />

the Sugar Ridge Club bar and restaurant,<br />

gymnasium and Aveda Spa will meet – and<br />

surpass – the expectations of the most<br />

discerning cruise line guests for whom oneday<br />

memberships are available.<br />

‘We believe we offer some of the finest<br />

PHOTO © NATIONAL PARK/NELSON’S DOCKYARD<br />

such facilities anywhere in <strong>Antigua</strong> and in<br />

some of the most beautiful natural<br />

surroundings anywhere on the Island,’ he<br />

says. ‘Sugar Ridge is a stylish and<br />

contemporary addition to the offer available<br />

to cruise line guests who are most welcome<br />

to join us during their stay.’<br />

For those ready for a rest from trying<br />

something new on every day of their travels,<br />

a world brand renowned for its quality and<br />

integrity can make a welcome sight.<br />

At Subway <strong>Antigua</strong>, Sonja Gonsalves<br />

and her team individually prepare an average<br />

of 5,600 sandwiches every week. Their<br />

primary restaurant is at Redcliffe Street in St.<br />

John’s, with recently-opened locations at Old<br />

Parham Road and Jolly Harbour.<br />

‘We bake our own bread, select our own<br />

ingredients and aim to offer the finest service<br />

and quality associated with the brand<br />

expected by our customers,’ says Sonja.<br />

In a country rightly renowned for its<br />

glorious beaches, visitors to <strong>Antigua</strong> and<br />

Barbuda can be left spoilt for choices of<br />

where to swim and sunbathe.<br />

Turner’s Beach Bar and Restaurant on<br />

<strong>Antigua</strong>’s South Coast boasts one of the<br />

most breathtaking locations in <strong>Antigua</strong>, and<br />

offers mouth-watering Caribbean fusion<br />

fare with seafood a specialty. Cheerful and<br />

friendly staff pride themselves on offering<br />

table service to guests resting beneath their<br />

sun shade umbrellas.<br />

The well-maintained beach is also popular<br />

among jet-skiers and other water sports<br />

enthusiasts, and the Beach Bar and Restaurant<br />

can host even large groups of cruise line<br />

guests, and arrange snorkel and kayak hire.<br />

As well as being famed for its beach<br />

resort hotels, <strong>Antigua</strong> caters for business<br />

travellers needing fast and convenient access<br />

to the port and organisations in St. John’s at<br />

the city’s renowned Heritage Hotel. Here,<br />

general manger Franklyn Benjamin and his<br />

dedicated team strive to provide the highest<br />

standards of comfort and service to their<br />

guests and delegates using the hotel’s<br />

convention facilities.<br />

Guest rooms are large, well-appointed and<br />

comfortable and the hotel’s dining room<br />

provides some of the most spectacular harbour<br />

views available anywhere in St. John’s. ◆<br />

10<br />

11


Shopping<br />

The Government-owned St.<br />

John’s Development<br />

Corporation (SJDC) has led<br />

much of the city’s development,<br />

which has contributed to the<br />

enhancement of the visitor experience in<br />

<strong>Antigua</strong> and Barbuda.<br />

It was created in 1986, and two years<br />

later, plans were put in place to develop<br />

and improve St. John’s, building on its<br />

status as the main commercial centre of<br />

<strong>Antigua</strong> and Barbuda.<br />

Part of the plan involved developing<br />

Heritage Quay with its diverse duty-free<br />

shopping, local entertainers and unique<br />

atmosphere. Restaurants, cafes, small<br />

business hotels and a casino followed, as<br />

did a two-storey craft market and vendors<br />

mall, with locals selling everything from<br />

hand-made beaded jewellery and<br />

miniature steel drums, to T-Shirts, straw<br />

hats, sandals, wood carvings, beautifullypainted<br />

conch shells, embroidered table<br />

cloths, linens and souvenirs.<br />

The Corporation is led by executive<br />

director Senator Anthony Stuart, who says<br />

its aim is to create a vibrant city that<br />

<strong>Antigua</strong>ns and Barbudans, and visitors alike<br />

can be proud of.<br />

‘In doing so, of course, it is important<br />

to reflect the character and the cultural<br />

makeup of the people’s heritage through<br />

several missions – the most important of<br />

which is to optimise the waterfronts<br />

around the harbour and continue to<br />

modernise the areas while maintaining the<br />

indigenous character of <strong>Antigua</strong> and<br />

Barbuda,’ the Senator explains.<br />

He believes improvements to ground<br />

transportation is an important priority, and<br />

SJDC has been working with the<br />

Government and other leading partners to<br />

formulate and introduce new legislation to<br />

regulate taxi drivers.<br />

‘We want to improve our ground<br />

transportation so that when passengers<br />

arrive here their experience is second to<br />

none. We want passengers to feel part and<br />

parcel of this country, and to enjoy every<br />

aspect of their visit to our island.<br />

‘It is critical for us to work together to<br />

ensure the overall experience enjoyed<br />

by our visitors is memorable.’<br />

Senator Anthony Stuart , SJDC executive director<br />

PHOTO TONY STOREY<br />

‘We have, over the years endeavoured to<br />

improve facilities within the city, and we will<br />

continue to do so. It is critical for us all to work<br />

together to ensure the overall experience<br />

enjoyed by our visitors is memorable, and that<br />

they enjoy their time with us,’ he added. ◆<br />

Redcliffe & Heritage Quays<br />

The beauty of <strong>Antigua</strong>’s Port, is that cruise<br />

passengers can step straight from their ships to the<br />

boardwalk along the charming waterfront enclave<br />

of Redcliffe Quay.<br />

Once a slave-trading area for St. John’s,<br />

historic Redcliffe Quay is a collection of old<br />

Georgian buildings and former warehouses<br />

restored and painted in a variety of bright<br />

colours, and converted into small shops and<br />

galleries selling gifts,<br />

pottery, paintings,<br />

shoes and accessories.<br />

Nestled within the<br />

stone courtyards shaded<br />

by palms and flamboyant<br />

trees, are numerous<br />

cafés, arts and crafts<br />

shops and restaurants.<br />

Other shops are the<br />

purveyors of designer<br />

and tailor-made<br />

clothing, with names<br />

from Tommy Hilfiger<br />

and Ralph Lauren to<br />

the haute couture, high-fashion garments at<br />

Noreen Phillips Couturière (pictured).<br />

The proprietor is as charming, witty and<br />

attentive as her creations are striking, glamorous<br />

and sought after.<br />

Noreen started business designing and handcrafting<br />

fine garments and accessories in 1984.<br />

Her success has become the stuff of international<br />

legend and today her clients dot the globe,<br />

adding to their exclusive collections each time<br />

their cruise liners call at St. John’s.<br />

The inspiring and immensely talented Noreen,<br />

prides herself on the fact that she and her small<br />

dedicated and courteous team, provide the very<br />

highest levels of customer service.<br />

Customers whose chosen<br />

garments may need alteration can<br />

enjoy their time ashore in <strong>Antigua</strong>,<br />

safe in the knowledge that their<br />

beautifully-wrapped and presented<br />

items will be delivered to their ship<br />

before it leaves the port.<br />

‘Our cocktail dresses,<br />

evening gowns, suits and<br />

daywear are tailored to the<br />

specific requirements of each<br />

client,’ explains Noreen. ‘I<br />

believe no-one should go out of<br />

my shop wearing one of my<br />

dresses that does not fit perfectly. Also,<br />

crucially, it must also suit the client choosing it.<br />

It is not sufficient that the client likes it, the<br />

garment bears my<br />

name, and I have to<br />

be satisfied the<br />

person wearing it is a<br />

perfect advertisement<br />

for my brand.’<br />

Also at Redcliffe<br />

Quay, a variety of<br />

quaint shops and other<br />

outlets offer an<br />

appealing range of<br />

both international and local goods.<br />

PHOTO TONY STOREY<br />

Nearby Heritage Quay is the prime duty-free<br />

retail area located immediately at the end of one<br />

of the port’s main cruise berths.<br />

It offers a variety of high-fashion boutiques,<br />

fine jewellery houses, cafes, restaurants and<br />

bars. The promenade has lasting appeal for<br />

cruise ship shoppers because of its prime<br />

location close to their ships.<br />

The unique architecture of Heritage Quay is<br />

just as interesting as the shopping itself.<br />

The two-storey buildings bathed with their<br />

pale yellow walls and red roofs, house more<br />

than fifty shops that sell everything from fine<br />

wines, champagne and locally-brewed rum to<br />

designer brand swimwear, resort wear,<br />

handbags, jeans, jewellery and unique and<br />

interesting souvenirs.<br />

12<br />

13


PHOTO © 2010 - www.tropicalstudios.com<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Nelson’s Dockyard yachts<br />

Heritage <strong>Pier</strong> St. John’s<br />

Well-established and strong<br />

links with cruise industry<br />

partners have provided a<br />

major benefit to the<br />

overall development of tourism in<br />

<strong>Antigua</strong> and Barbuda, according to the<br />

CEO of the island’s Tourism Authority,<br />

Colin James, who says a coordinated<br />

strategy by partners has paid dividends.<br />

‘The Government, with the support of<br />

the <strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> and the <strong>Antigua</strong> and<br />

Barbuda Cruise Association has been very<br />

successful in its negotiations with various<br />

cruise lines to commence using us as a port<br />

of call. We have excellent cruise facilities,<br />

and <strong>Antigua</strong> and Barbuda has added several<br />

attractive and accomplished tours which<br />

have enhanced the on-island experience so<br />

passengers can enjoy a fun-filled day.<br />

Everything from a zip line experience<br />

through the rainforest canopy, kite surfing,<br />

parasailing, deep sea diving or jet skiing, to<br />

a walking tour of the city of St. John’s,’<br />

explains James, ‘<strong>Antigua</strong> and Barbuda<br />

offers an on-island experience that few<br />

Caribbean destinations can match.’<br />

He believes the wealth of shoreside<br />

experiences available in the Islands<br />

strengthens their appeal to itinerary planners<br />

as well as shipboard guests.<br />

The importance of cruise traffic to the<br />

Island’s economy is underlined by recent<br />

figures from the Tourism Authority.<br />

‘Approximately 80% of the visitors who<br />

arrive in <strong>Antigua</strong> and Barbuda do so via<br />

cruise vessels,’ explains James, ‘so the<br />

direct earnings particularly to local<br />

businesses such as boutiques, taxi drivers,<br />

souvenir vendors and local tour operators,<br />

are significant. The ability of <strong>Antigua</strong> and<br />

Barbuda to attract vessels throughout the<br />

year, also helps to stimulate the economy<br />

when the main winter season for the<br />

yachting and land-based arrivals comes to<br />

an end in April. The large volume of<br />

visitors means that the impact of spending is<br />

more widely distributed than the traditional<br />

land-based or yachting visitor, which is<br />

what makes Cruise Tourism so significant<br />

to our country’s economy,’ he adds.<br />

Mindful of the success and economic<br />

wealth generated by cruise business to date,<br />

the Tourism Authority and its partners have<br />

identified potential for further growth.<br />

‘We foresee the growth to be steady with<br />

the addition of more non-traditional<br />

European lines,’ says the Chief.<br />

‘We have set a target to achieve one<br />

million cruise passengers by 2012. This<br />

Tourism<br />

equates to attracting one major cruise vessel<br />

that will call every week for 52 weeks in the<br />

year. Taken in this context, it is very<br />

achievable, and we have set plans in place<br />

to achieve this. ‘We have been aggressive in<br />

representing the destination at major cruise<br />

events, and our continued lobbying and<br />

negotiations for additional calls have now<br />

begun to bear fruit,’ he reveals.<br />

‘However, while we grow we must<br />

‘Approximately 80% of the visitors who<br />

arrive in <strong>Antigua</strong> and Barbuda do so via<br />

cruise vessels.’ Colin C. James, CEO, <strong>Antigua</strong> Tourism Authority<br />

PHOTO © CRUISE ANTIGUA & BARBUDA<br />

Green Island<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

PHOTO: NATIONAL PARK/NELSON’S DOCKYARD<br />

remain competitive, by ensuring that we<br />

constantly invest in the industry, by<br />

enhancing and updating our facilities. We<br />

must also give our cruise visitors an<br />

unforgettable experience while they are<br />

with us,’ he adds.<br />

The Tourism Authority has identified<br />

where the growth it seeks can be achieved.<br />

‘A 25% to 40% growth over the next<br />

five year is clearly achievable,’ says James.<br />

‘For example, Aida Cruises is confirmed<br />

to come back to <strong>Antigua</strong> in the season 2010-<br />

2011 making eleven calls. TUI Cruises<br />

Mein Schiff –<br />

inaugural call this year<br />

PHOTO: COURTESY TUI CRUISES<br />

17


PHOTO © 2010 - www.tropicalstudios.com<br />

made its inaugural call this year with the<br />

German vessel Mein Schiff, which is in the<br />

Caribbean for the first time this winter with<br />

a capacity of 1,928 passengers. We also<br />

have a Japanese vessel, which will be<br />

visiting <strong>Antigua</strong> and Barbuda in 2010-2011<br />

for the first time.<br />

‘Once a new vessel looks at moving into<br />

the Eastern Caribbean, <strong>Antigua</strong> and Barbuda<br />

is at the top of the list as a likely port of call,<br />

and we intend to continue our efforts to<br />

maintain our competitive advantage. When<br />

you look at the large inventory of ships now<br />

on order and expected to be deployed in the<br />

next year or two, and our ability to grow the<br />

cruise industry over the last few years, you<br />

will agree that our destination is now poised<br />

and well positioned to take advantage of any<br />

new opportunities for increased calls.’<br />

venturing into the homeporting in any<br />

major way.<br />

‘However, there are opportunities with<br />

the smaller clipper vessels that can be<br />

accommodated now, and which we most<br />

certainly will be pursuing as we seek to<br />

enhance the product offering,’ he says.<br />

Across the tourism sector efforts are<br />

continuing to enhance the visitor experience<br />

on the island.<br />

James explains, ‘the matter of enhancing<br />

the visitor arrival experience has been at<br />

the top of our agenda. New regulations<br />

have just now been put in place which will<br />

greatly improve the ground transportation<br />

and tour transfers. A protocol agreement<br />

between the local taxi association and<br />

Government agencies will eliminate many<br />

of the traffic bottlenecks, as well as<br />

‘Poised and well positioned to take<br />

advantage of any new opportunities<br />

for increased calls.’<br />

PHOTO © NATIONAL PARK/NELSON’S DOCKYARD<br />

result of a carefully planned strategy,<br />

according to James.<br />

‘The investments made over the years in<br />

constructing multiple berths, and the<br />

corresponding dredging of St. John’s harbour<br />

<strong>Antigua</strong> Carnival<br />

with an adequate turning basin, have greatly<br />

enhanced the port. This is the single most<br />

important investment which has resulted in<br />

our destination being number one in the<br />

OECS (Organization of Eastern Caribbean<br />

States) with cruise ship calls and passenger<br />

arrivals. This allows us to accommodate 4<br />

ships in downtown St. John’s at the Redcliffe<br />

and Heritage Quay <strong>Pier</strong>s, and with the<br />

overflow for up to two more ships at the<br />

Deep Water Commercial Port. This has<br />

greatly enhanced our scheduling capabilities<br />

and given us flexibility when negotiating<br />

additional calls,’ he explains.<br />

‘Joint venture developments are<br />

regarded as critical to generate further<br />

growth,’ says James.<br />

‘Going forward we eagerly anticipate the<br />

commencement of the <strong>Antigua</strong> Waterfront<br />

Development which came out of a conceptual<br />

plan and study by a major cruise line. This<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

PHOTO © 2010 - www.tropicalstudios.com<br />

Further growth can be achieved<br />

through offering full turnaround facilities<br />

to cruise lines, although James points out<br />

significant investment in new<br />

infrastructure would be required.<br />

He says, ‘In principle, limited large scale<br />

homeporting is a strategy that could work for<br />

us down the road. However, as our total hotel<br />

room count is just around 4,000, we do not<br />

presently have the capacity for over-nighting<br />

of large numbers of cruise visitors who may<br />

need to arrive a day before their cruise starts.’<br />

‘Work on the new International Airport<br />

terminal is also set to commence this year,<br />

and that too must be completed prior to us<br />

ensuring the safety and a hassle-free<br />

environment for passengers arriving at the<br />

cruise terminals’<br />

Immediate challenges, he believes,<br />

center on the global economic downturn.<br />

‘The biggest challenge facing any<br />

organisation in the current economic<br />

climate is one of finances. It is ensuring that<br />

in the present economic difficulties, we<br />

prioritise in such as way to continue to<br />

invest in marketing and promoting the<br />

destination. We must remain competitive so<br />

that we can seek out and take advantage of<br />

any opportunity for growth that arises.<br />

The success enjoyed to date is the<br />

will be funded by the Government, and a<br />

consortium of local and overseas<br />

investors. It is a comprehensive<br />

plan for a major cruise complex,<br />

with high end shopping, adequate parking,<br />

and zoning for proper pedestrian flow<br />

that will re-position <strong>Antigua</strong><br />

and Barbuda as a major<br />

port of call in the<br />

Caribbean for the<br />

next ten years.’ ◆<br />

19


General information<br />

NATIONAL MOTTO<br />

The motto of the nation is ‘Each<br />

endeavouring, all achieving’. It<br />

was composed by James H. Carrott<br />

MBE in 1967 when he was<br />

Permanent Secretary in the Ministry<br />

of Trade, Production and Labour<br />

THE NATIONAL FLAG<br />

The golden sun image symbolises the<br />

dawn of a new era and the dynamism<br />

of the people. Blue represents hope,<br />

black the soil and the nation’s African<br />

heritage. Gold, blue and white<br />

represent <strong>Antigua</strong>’s natural tourist<br />

attractions – sun, sea and the sand,<br />

and the ‘V’ shape symbolises victory.<br />

CURRENCY<br />

The official monetary currency is<br />

the Eastern Caribbean Dollar,<br />

locally known as EC, but the<br />

Sterling, US Dollar and Euro are<br />

accepted or traded at banks and<br />

most businesses.<br />

COMMERCIAL BANKS<br />

Most banks in <strong>Antigua</strong> have 24-<br />

hour ATM machines. American<br />

Express, VISA, MasterCard,<br />

Diner’s Club and Travelers Checks<br />

are generally accepted at most<br />

establishments.<br />

Banking Hours<br />

Monday – Thursday: 0800-1400;<br />

Friday 0800-1600.<br />

Saturday: some banks open<br />

9am until midday.<br />

<strong>Antigua</strong> Commercial Bank Ltd.<br />

St Mary’s and Thames Streets,<br />

Box 95, St John’s <strong>Antigua</strong><br />

Tel (268) 462 1217/9/2085/1860/4<br />

Fax (268) 462 1220<br />

Bank of <strong>Antigua</strong><br />

1000 Airport Blvd Box 315,<br />

St John’s <strong>Antigua</strong><br />

Tel (268) 462 4283<br />

Fax (268) 462 0040<br />

Bank of Nova Scotia (Scotiabank)<br />

High Street, Box 342,<br />

St John’s <strong>Antigua</strong><br />

Tel (268) 480 1500<br />

Fax (268) 462 1554<br />

CIBC Caribbean Ltd.<br />

High Street and Corn Alley,<br />

Box 28, St John’s <strong>Antigua</strong><br />

Tel (268) 462-0836/7/0998/1278<br />

Royal Bank of Canada<br />

High and Market Streets, Box 252,<br />

St John’s <strong>Antigua</strong><br />

Tel (268) 462 0325/0326<br />

Fax (268) 462 1304<br />

SPORTS<br />

A wide range of water sports, yacht<br />

charters, cruising and deep sea<br />

fishing are available, as well as<br />

spectacular golf courses, numerous<br />

tennis courts, a squash club, many<br />

spas and fitness centres and<br />

hundreds of secluded beaches.<br />

AIRPORT<br />

VC Bird International<br />

AIRLINES<br />

Direct flights as well as connecting<br />

flights are available to and from VC<br />

Bird International Airport.<br />

• British Airways and Virgin<br />

Atlantic from Gatwick.<br />

• Air Canada from Toronto.<br />

• Continental from Newark,<br />

New Jersey.<br />

• American Airlines from Miami.<br />

• Caribbean Airlines<br />

American Eagle from Puerto Rico.<br />

• Delta from Atlanta and New York.<br />

• US Airways from Philadelphia<br />

and Charlotte.<br />

• Condor from Germany.<br />

The regional airline LIAT provides<br />

scheduled flights several times daily<br />

from VC Bird International to 25<br />

Caribbean islands; Winair between<br />

<strong>Antigua</strong> and Barbuda daily.<br />

VISA REQUIREMENTS<br />

All visitors must be in possession of<br />

a return or onward ticket as well as<br />

a valid passport or Visa.<br />

CAR RENTAL<br />

Several international car rental<br />

companies are located at VC Bird<br />

International Airport and locations<br />

around the island.<br />

LANGUAGE<br />

The national language is English<br />

but many other languages and a<br />

local dialect are spoken.<br />

RELIGION<br />

All denominations worship here:<br />

Anglican, Roman Catholic,<br />

Methodist, Moravian, Seventh<br />

Day Adventist, Evangelical,<br />

Pentecostal, Jehovah Witness,<br />

Buddhist and others.<br />

GETTING MARRIED<br />

Visit www.antigua-barbuda.org<br />

for more info.<br />

CLIMATE<br />

<strong>Antigua</strong> and Barbuda has a<br />

tropical climate all year round<br />

ranging from 82-86 degrees. June<br />

through September is officially<br />

hurricane season.<br />

CLOTHING<br />

Light summer attire may be worn<br />

all year round. But the temperature<br />

can drop during December through<br />

January at evenings. Hotels and<br />

restaurants require a jacket and tie<br />

for men, and dresses for ladies<br />

in the evening. At the pool or at<br />

public beaches, swimwear is<br />

acceptable, but not recommended in<br />

the capital.<br />

COMMUNICATIONS<br />

Communications in <strong>Antigua</strong> and<br />

Barbuda are excellent and can<br />

compete with world standards.<br />

MEDIA<br />

There are two main local English<br />

language newspapers, one TV<br />

station and several radio stations.<br />

DEPARTURE TAX<br />

Payable at airline check-in counter<br />

at time of departure or included in<br />

airline ticket cost. EC$50 or US$20<br />

for visitors.<br />

MEDICAL<br />

The Mount St. John’s Medical<br />

Centre is <strong>Antigua</strong> and Barbuda’s<br />

newest and main Medical<br />

Hospital, but there are several<br />

private clinics, general<br />

practitioners, specialists and<br />

pharmacies on the island. No<br />

vaccinations are required unless<br />

the visitor is arriving from an<br />

endemic area.<br />

EMERGENCIES<br />

911 or 999<br />

Fire (268) 462-0251<br />

Ambulance 911<br />

Police Headquarters (268) 462-0125<br />

Air/Sea Rescue (268) 462-3062<br />

Office of Disaster Preparedness<br />

(268) 462-4206<br />

When calling from outside <strong>Antigua</strong><br />

and Barbuda, please dial area 268.<br />

PUBLIC HOLIDAYS<br />

New Year’s Day (January 1), Good<br />

Friday, Easter Monday, Labour Day<br />

(first Monday in May), Whit<br />

Monday, Caricom Day (first<br />

Monday in July), Carnival (first<br />

<strong>Antigua</strong> business directory<br />

Find places to eat, where to stay and what to do<br />

Opening Hours: Monday – Friday (9am – 5pm)<br />

Head Office, Search <strong>Antigua</strong> Inc, Island house, Newgate Street<br />

PO Box 676, St. John’s, <strong>Antigua</strong><br />

Tel: 1-268-561-0044 • Email: info@searchantigua.com<br />

Come down to <strong>Antigua</strong>! The water’s clear, the<br />

tradewinds are cool, the air is fresh, and you can relax.<br />

PO Box 45, Redcliffe Street, St. John’s, <strong>Antigua</strong> & Barbuda<br />

Tel: (office) 268-462-0638 • Mobile: 268-771-6538<br />

Email: apal@candw.ag • www.apalantigua.com<br />

23


General information<br />

Monday and Tuesday in August),<br />

Independence Day (November 1),<br />

Christmas Day and Boxing Day<br />

(December 25 & 26).<br />

TIME DIFFERENCE<br />

Winter: UK time minus 4 hours.<br />

Summer: UK time minus 5 hours.<br />

US: +1 hour EST during the winter.<br />

DIPLOMATIC<br />

REPRESENTATION<br />

High Commission for <strong>Antigua</strong><br />

and Barbuda, 2nd floor<br />

45 Crawford Place<br />

Directory of contacts<br />

London W1H 4LP<br />

Tel: 020 7258 0070<br />

Fax: 020 7258 7486<br />

British Government Representative<br />

in <strong>Antigua</strong>, and consulates or<br />

embassies for other countries.<br />

TOURISM OFFICES<br />

CANADA<br />

Telephone (416) 961-3143<br />

Fax (416) 961-7218<br />

ENGLAND<br />

Telephone (44) 207-031-8160<br />

Fax (44) 207-031-8170<br />

FRANCE<br />

Telephone (33) 1-53-75-1571<br />

Fax (33) 1-53-75-1569<br />

GERMANY<br />

Telephone (49) 61-72-2150<br />

Fax (49) 61-72-21504<br />

ITALY<br />

Telephone (39) 027-209-8727<br />

Fax (39) 028-779-83<br />

USA (Miami)<br />

Telephone (305) 381-6762<br />

Fax (305) 381-7908<br />

USA (New York)<br />

Telephone (212) 541-4118<br />

Fax (646) 215-6008<br />

USA (Washington DC)<br />

Telephone (202) 362-5122<br />

Fax (202) 362-5225<br />

Toll-Free 888-268-4227<br />

Email: deptourism@antigua.gov.ag<br />

www.antigua-barbuda.org<br />

BARBUDA<br />

Barbuda Council<br />

Tel (268) 460-0077<br />

Barbuda Tourism Department<br />

Tel (268) 562-7066<br />

Ministry of Tourism, Civil<br />

Aviation & Culture (MOT)<br />

Government of <strong>Antigua</strong> & Barbuda<br />

Queen Elizabeth Highway<br />

St. John’s, <strong>Antigua</strong><br />

Hon. John Maginely, Minster of<br />

Tourism, Civil Aviation & Culture<br />

Tel (268) 462-0651/0787;<br />

463-9522/9523<br />

Fax (268) 462-2836/6398<br />

www.antigua-barbuda.org<br />

<strong>Antigua</strong> and Barbuda Tourism<br />

Authority (ABTA)<br />

PO Box W351<br />

ACB Financial Centre Building<br />

High Street<br />

St. John’s, <strong>Antigua</strong><br />

Colin C. James, CEO<br />

Kimberley Bowers,<br />

Marketing Manger<br />

Tel (268) 562-7600<br />

Fax (268) 562-7601<br />

Email: info@andbtourism.com<br />

www.antigua-barbuda.org<br />

<strong>Antigua</strong> <strong>Pier</strong> <strong>Group</strong> Ltd. (APG)<br />

Redcliffe Quay<br />

PO Box 662<br />

St. John’s, <strong>Antigua</strong><br />

Tel (268) 562-7645<br />

Fax (268) 562-6945<br />

Conrad E. Pole, Manager<br />

Avonelle H. Pole,<br />

Marketing Executive<br />

Email: avonellehpole@gmail.com<br />

www.cruiseantiguabarbuda.com<br />

<strong>Antigua</strong> & Barbuda Cruise<br />

Tourism Association (ABCTA)<br />

P.O. Box 2088<br />

St. John’s, <strong>Antigua</strong><br />

Nathan Dundas, President<br />

Joanne Adams, Secretary<br />

Tel (268) 562-1746; 464-0898<br />

Fax (268) 562-2858<br />

Email: abcta@candw.ag<br />

St. John’s Development<br />

Corporation (SJDC)<br />

Heritage Quay<br />

Tel 462-2776/3925<br />

Fax (268) 462-3931<br />

Senator Anthony Stewart,<br />

Director;<br />

Carolyn Parker Thomas,<br />

Communications &<br />

Marketing Manager;<br />

Malaka Parker, Heritage Quay<br />

Manager<br />

Tel (268) 481-7544/7545<br />

Fax (268) 481-7546<br />

Email:<br />

secretariat@stjohnsdevelopment.com<br />

www.stjohnsdevelopment.com<br />

<strong>Antigua</strong> Port Authority (APA)<br />

PO Box 1052, Deep Water Harbour<br />

St. John’s, <strong>Antigua</strong><br />

Mrs. Agatha Dublin<br />

General Manager<br />

Tel (268) 460-9104<br />

Fax (268) 462-2510<br />

Email: dublina@candw.ag<br />

Key Properties Ltd.<br />

Redcliffe Quay<br />

PO Box 662<br />

St. John’s, <strong>Antigua</strong><br />

Tel 562-1960; 268) 562-5610<br />

Fax (268) 462-1450<br />

Cameron Fraser, Director<br />

Chris Wright, Manager<br />

Email: keyproperties@candw.ag<br />

SHIPPING AGENTS<br />

Bryson’s Shipping<br />

PO Box 162,<br />

Long Street<br />

St. John’s, <strong>Antigua</strong><br />

Tel (268) 480-1244<br />

Fax (268) 462-0170<br />

Email: bryship@candw.ag<br />

www.brysonsantigua.com<br />

ATTRACTIONS<br />

<strong>Antigua</strong> & Barbuda National Parks<br />

PO Box 1283<br />

English Harbour, <strong>Antigua</strong><br />

Tel (268) 481 5021<br />

Fax (268) 481 5030<br />

Email natpark@candw.ag<br />

www.nationalparksantigua.com<br />

<strong>Antigua</strong> Rainforest Company<br />

PO Box 3563<br />

St. Johns, <strong>Antigua</strong><br />

Tel (268) 562 6363<br />

Fax (268) 562 6364<br />

Email: arc@candw.ag<br />

www.antiguarainforest.com<br />

Miramar Sailing Ltd<br />

PO Box 60<br />

Jolly Harbour Marina, <strong>Antigua</strong><br />

Tel (268) 770 6172<br />

Email: info@miramarsailing.com<br />

www.miramarsailing.com<br />

TRAVEL AGENTS/SHORE<br />

EXCURSIONS<br />

<strong>Antigua</strong> Vacations Ltd<br />

Jardines Court, PO Box 1026<br />

St. Johns, <strong>Antigua</strong><br />

Tel/Fax (268) 463 8959<br />

Tel (268) 460 7384<br />

Email: antvacation@candw.ag<br />

Alexander Parrish<br />

PO Box 45<br />

St. Johns, <strong>Antigua</strong><br />

Tel (268) 462 0638<br />

Fax (268) 462 4457<br />

Email: apal@candw.ag<br />

www.apalantigua.com<br />

HOTELS/RESTAURANTS/<br />

BAR/EATERIES<br />

Sugar Ridge<br />

PO Box 153<br />

Jolly Harbour, <strong>Antigua</strong><br />

Tel (268) 562-7700<br />

Fax (268) 562-5946<br />

Email:<br />

reservations@sugarridgeantigua.com<br />

www.sugarridgeantigua.com<br />

Turners Bar and Restaurant<br />

Johnsons Point<br />

<strong>Antigua</strong><br />

Tel (268) 462 9133<br />

www.ipage.ag/turners<br />

Subway<br />

PO Box W585,<br />

Redcliffe Street and Old Parham<br />

Road and Jolly Harbour<br />

St. Johns, <strong>Antigua</strong><br />

Tel (268) 562 5539<br />

Email: subwayantigua@candw.ag<br />

www.subway.ipage.ag<br />

Heritage Hotel<br />

St. Johns, <strong>Antigua</strong><br />

Tel (268) 462 1247<br />

Fax (268) 462 1179<br />

Email: heritagehotel@candw.ag<br />

www.heritagehotelantigua.com<br />

SERVICES<br />

Search <strong>Antigua</strong><br />

Island House, Newgate Street<br />

St. Johns, <strong>Antigua</strong><br />

Tel (268) 561 0044<br />

Email: ken@searchantigua.com<br />

www.searchantigua.com<br />

24

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