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nguage - Family Mosaic

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Customer feedback / What to do<br />

if unhappy with the service offer<br />

Your feedback is important to us. The Time Bank<br />

Steering Group is responsible for developing this<br />

service and monitoring its performance. If you have<br />

any suggestions on how to improve the service,<br />

contact Gemma McGrath – Time Bank Projects Coordinator<br />

on 0208 829 4683. Alternatively, please<br />

complete a feedback form and return it to<br />

<strong>Family</strong> <strong>Mosaic</strong><br />

Albion House,<br />

20 Queen Elizabeth Street,<br />

London, SE1 2RJ.<br />

If you are unhappy with the service and the Time<br />

Bank staff are unable to resolve your complaint<br />

Mumtaz Samad-Dey<br />

Head of Social and<br />

Financial Inclusion<br />

at Albion House<br />

Phone 020 7089 1322<br />

or email mumtaz.<br />

samad-dey@<br />

familymosaic.co.uk

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