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Special Preferred Customer Agreement & payment ... - Melaleuca

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<strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> <strong>Agreement</strong><br />

& <strong>payment</strong> Authorization<br />

□Apply for new <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong><br />

□Data Amendment<br />

Branch:_______________ Member ID:____________(Filled by <strong>Melaleuca</strong>)<br />

1.Applicant’s Information<br />

Name: ________________<br />

Country/region: ________________<br />

Identity Card Number: _______________________<br />

Date of birth: ____Y____M____D Gender: □ Male □Female<br />

Education: □Junior High School □ Senior High School □ College □<br />

University □Master or above<br />

Occupation: □Office □Factory □Service industry □Private business<br />

□freelancer □Retired□Other________________________<br />

Company name: _______________________________________________<br />

Company address:______________________________________________<br />

Residential Address:___________________ Post Code:________<br />

Mailing Adress:_______________________ Post Code:________<br />

E-mail:__________________________<br />

Tel:_____________________________ Cell Phone:____________________<br />

Marital Status: □Single □Married (Please fill in the following Spouse data)<br />

Spouse’s Name: ________________Country/region: ________________<br />

Identity Card Number: _______________________<br />

Date of birth: _____Y_____M_____D<br />

2.Service Direct Seller<br />

Name: ______________________ Member ID:___________________________<br />

Tel: ________________________Cell phone: ____________________________<br />

3.<strong>Customer</strong> Background Questionnaire<br />

Do you have any overseas relatives in <strong>Melaleuca</strong> business<br />

□Yes □No Country/region:___________ Name:______________<br />

<strong>Melaleuca</strong> Member ID:_________________________<br />

Are you familiar with any <strong>Melaleuca</strong> staff who could provide product demonstration<br />

□Yes □No Name:__________ <strong>Melaleuca</strong> Member ID:________________<br />

Are you acknowledge any company and product information from other <strong>Melaleuca</strong><br />

customers<br />

□Yes □No Name:__________ <strong>Melaleuca</strong> Member ID:________________<br />

4. Monthly Sales Volume Commitment<br />

I understand and agree to choose a minimum monthly Sales Volume commitment of<br />

340 RMB, and will be charged <strong>Preferred</strong> <strong>Customer</strong> Pricing.<br />

4. Backup Order<br />

Backup Order –Only for <strong>Preferred</strong> <strong>Customer</strong>s.<br />

When you’re away on vacation or business, don’t meet your minimum monthly Sales<br />

Volume commitment, or just forget to place your order, and you don’t have a remaining<br />

balance in your <strong>Preferred</strong> <strong>Customer</strong> Account or Credit Account, the Backup Order will<br />

be sent automatically, keeping you in good standing to meet monthly Sales Volume ,to<br />

receive your <strong>Preferred</strong> <strong>Customer</strong> 30-40% discount and other <strong>Preferred</strong> <strong>Customer</strong><br />

benefits. (If not fill in the products you selected, we will send you standard Backup<br />

Order)<br />

□ Select Pack-- Products selected by yourself<br />

(Complete form on the right side)<br />

□ Standard Backup Order of 340RMB<br />

You can buy any <strong>Melaleuca</strong> product in preferential price. Only if this month consumption<br />

doesn’t reach specified amount, and you don’t have a remaining balance in your<br />

<strong>Preferred</strong> <strong>Customer</strong> Account or Credit Account, <strong>Melaleuca</strong> will send the products in<br />

backup order.<br />

Products you selected:<br />

Product NO. QTY Name<br />

UNIT<br />

PRICE<br />

EXT<br />

6.Payment Authorization<br />

For your convenience, you may use your individual debit card or credit card for <strong>payment</strong>.<br />

Such bank account must be of the applicant himself/herself. This authorization is only to<br />

allow <strong>Melaleuca</strong> to deduct money from the account for all orders including backup orders.<br />

I authorize <strong>Melaleuca</strong> to withdraw <strong>payment</strong> from the following account for my backup<br />

orders, and I also authorize <strong>Melaleuca</strong> to withdraw <strong>payment</strong> from the following account<br />

for the orders I place directly.<br />

Credit Card Information<br />

□VISA □MasterCard (Except for JCB、America Express Card、Dinner Club Card)<br />

Account No: _______________________ Valid till ____Y____M<br />

Issuing Bank: □CBC □ICBC □GDB □HXB<br />

□CCB(Except Platinum Card) □SPDB(without passport)<br />

□CMSB(without passport) □_________(other bank)<br />

Debit Card(Bank Book customer can not use this item)<br />

□CCB □ICBC □ABC □CMB<br />

Branch: _________________________ Sub-branch: ________________________<br />

Account No: _______________________<br />

<strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> Account<br />

I agree to create a <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> Account by purchasing 680RMB<br />

products in advance when being a <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> of <strong>Melaleuca</strong>, this<br />

account will be start-up only if I don’t have a remaining balance in my <strong>Preferred</strong><br />

<strong>Customer</strong> Account.<br />

★ When using debit card, please attach the hard copies of the debit card(front side<br />

and back side are all needed)<br />

7.Applicant’s guarantee and statement<br />

I am of the legal age (18 years of age and above), I have carefully read and agree to<br />

the <strong>Melaleuca</strong> <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> <strong>Agreement</strong> Terms and Conditions on the<br />

Back of this Application Form. If the filling in this application form is not of integrity or<br />

the attachment is not of completeness, this agreement will be regarded as invalid. If I<br />

want to retreat or revise this agreement and the attachment, they are not to be<br />

returned. This <strong>Melaleuca</strong> <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> <strong>Agreement</strong> is not valid unless<br />

signed. If I don’t update personal data in time, <strong>Melaleuca</strong> doesn’t have any<br />

responsibility about loss.<br />

I understand and agree to provide hard copies of social card and bank account details<br />

to <strong>Melaleuca</strong> when applying to be a <strong>Preferred</strong> <strong>Customer</strong>.<br />

I guarantee that all the information I provided is true and effective, and the form is filled<br />

in and signed in my free will. And I will be liable for any legal responsibility.<br />

If there’re alterations of my individual information, I have a duty to inform <strong>Melaleuca</strong> as<br />

soon as possible.<br />

I may cancel this <strong>Agreement</strong> for any reason at any time by giving written notice to<br />

<strong>Melaleuca</strong> bearing my original signature, printed name, address, and Social ID<br />

Number. I understand that Written cancellations received by <strong>Melaleuca</strong> on or before<br />

the 25th of the month will be effective the month received. Written cancellations<br />

received by <strong>Melaleuca</strong> after the 25th of the month will be effective the following month.<br />

Cancellation notices must be mailed to(Not accept Fax):<br />

Call Center of <strong>Melaleuca</strong> China Wellness Products Co.,Ltd.<br />

Address:15F,No 1988 GongHeXin Road, Zhabei District, Shanghai<br />

Zip Code:200070<br />

8.Signature<br />

Signature of applicant::_____________________________ Date: ______________<br />

Signature of Spouse: ______________________________ Date: ______________<br />

9.Office Use only<br />

Application Date: ______________________________<br />

Received copies:<br />

□ Hard copy of social ID card □ Hard copy of debit card<br />

□ others: ___________________________________<br />

Name of Staff : ______________________________<br />

Excluding Shipping charges, we will list it in the<br />

delivery list.<br />

Total:<br />

2010 Copyright <strong>Melaleuca</strong> China Wellness Products Company Ltd. Without approval, no unit or individual shall be allowed to copy or reprint. 2010/3


<strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong><br />

<strong>Agreement</strong><br />

1.How to join “<strong>Melaleuca</strong> SPC”<br />

The company welcomes anybody to join “<strong>Melaleuca</strong> SPC” and purchases our high quality product.<br />

Only need to purchase the SPC Kit, which includes but not limited to: ‘<strong>Melaleuca</strong> Country (products<br />

catalog)’, ‘SPC handbook’, '<strong>Melaleuca</strong> SPC Card'& 'Discovery <strong>Melaleuca</strong>'(DVD), with total 20 RMB of<br />

production cost of the card (SPC Kit hereto shall be deem to be construed as an integral part of this<br />

contract, after customer take possession of the card, or purchase exceeds 30 days, we will not allow<br />

customer to retract).<br />

I have carefully read, totally accepted and signed this<strong>Agreement</strong>.<br />

Satisfy the following requirements, and it will be called <strong>Preferred</strong> <strong>Customer</strong>. Enjoy the <strong>Preferred</strong> <strong>Customer</strong><br />

benefits:<br />

a)Keep minimum monthly Sales Volume commitment is more than 340 RMB;<br />

b)One-month backup order(340 RMB);and become <strong>Melaleuca</strong> <strong>Preferred</strong> <strong>Customer</strong>.<br />

Satisfy the following requirements, and it will be called <strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong>. Enjoy the <strong>Special</strong><br />

<strong>Preferred</strong> <strong>Customer</strong> benefits:<br />

a)Keep minimum monthly Sales Volume commitment is more than 340 RMB;<br />

b)Provide individual valid Credit Card and authorize <strong>Melaleuca</strong> to deduct monthly <strong>payment</strong> from this<br />

account; or Two-month backup order(340 RMB);<br />

Note: <strong>Melaleuca</strong> only accept Couple jointly application, and issue a same one “<strong>Melaleuca</strong> SPC card”. The<br />

first applier is valid.<br />

7.Error Correction Measure<br />

If <strong>Melaleuca</strong> SPC violates the obligation of this agreement, other <strong>Melaleuca</strong> policy or any other illegal<br />

act, fraud or deceit, <strong>Melaleuca</strong> will take following one or multiple measures:<br />

1.Verbal warning;<br />

2.Written warning and proclaim;<br />

3.Pause purchase right;<br />

4.Freeze SPC rights in whole or in part;<br />

5.Cancel membership;<br />

6.Other measures prescribed in other <strong>Melaleuca</strong> policy and regulation;<br />

2.SPC Rights<br />

<strong>Preferred</strong> <strong>Customer</strong> Rights: for details, see Appendix “SPC handbook”.<br />

<strong>Special</strong> <strong>Preferred</strong> <strong>Customer</strong> Rights: for details ,see Appendix “SPC handbook”.<br />

3.Backup Order <strong>Agreement</strong><br />

I agree and totally accept the item of “Backup Order <strong>Agreement</strong>” in this <strong>Agreement</strong>.<br />

If any product in the Backup Order (include Pack-Products selected by oneself) becomes unavailable is<br />

out of stock, I autherize <strong>Melaleuca</strong> to substitute another product or products of equal or greater value to<br />

ensure that I meet my minimum monthly Sales Volume commitment. If there is any price differential for<br />

substituted product(s), I authorize <strong>Melaleuca</strong> to deduct the above differential.<br />

if I need to modify or cancel my Backup Order, I shall fill in the “Modify/Cancel Backup Order Notice” by<br />

myself, and submit it to <strong>Melaleuca</strong> Service Center or mail to <strong>Melaleuca</strong>. I must send all data to <strong>Melaleuca</strong><br />

by/on 25th of every month, and it will become effective in this month. After/on 26th, it will be become<br />

effective at next month.<br />

4.Select Pack/Backup Order Substitutions<br />

In the event that any product, or if the Product Points for any products I have selected are reduced, I<br />

authorize <strong>Melaleuca</strong>. I further authorize <strong>Melaleuca</strong> to change my account for any price difference for the<br />

substituted product(s). If I am not satisfied with the substitute product(s), I may deal with it according to<br />

「satisfaction guaranteed」.<br />

8.Term<br />

The term of this agreement is without day and will remain in effect until membership termination;<br />

This <strong>Agreement</strong> will suspend automatically for SPC wouldn’t maintain monthly sales volume commitment;<br />

If I want to terminate the membership, I shall submit “<strong>Melaleuca</strong> SPC Termination <strong>Agreement</strong>” to<br />

<strong>Melaleuca</strong> personally<br />

4.Payment Authorization<br />

I authorize <strong>Melaleuca</strong> to withdraw <strong>payment</strong> from the specified account directly for my backup orders, or<br />

the orders I place directly.<br />

I guarantee the specified bank account is legally applied and use, not existing any criminal offenses,<br />

which includes but not limited to counterfeit, remark, malicious overdraft, money laundering. Otherwise, I<br />

will be liable for all legal responsibility, and it’s not concerned in <strong>Melaleuca</strong>;<br />

I will be liable any adverse consequence caused by the wrong or fate bank account information I fill in,<br />

and it’s not concerned in <strong>Melaleuca</strong>;<br />

<strong>Melaleuca</strong> has the right to cancel the order and refuse delivering for my bank account without remaining<br />

account or invalid cause <strong>Melaleuca</strong> withdraw the <strong>payment</strong> on time or in full;<br />

I shall not apply the bank to refuse <strong>payment</strong>. If it occurs wrong deduction, I shall inform <strong>Melaleuca</strong> within<br />

30 days from the date on which I find the wrong.<br />

9. Other<br />

Any dispute arising from, it shall be settled through friendly consultation between the two Parties.<br />

Otherwise any Party may choose to resolve the disputes by submitting such dispute to Shanghai<br />

Arbitration Committee.<br />

This <strong>Agreement</strong> shall come into force upon the affixation of the company chop and the signature of the<br />

authorized representative of each party. This <strong>Agreement</strong> is written in two originals, one for each party.<br />

5. Change/Return Product<br />

For the detail of <strong>Melaleuca</strong> change/return product and 100% satisfaction guarantee, please see the<br />

Appendix “SPC Kit”.<br />

6. SPC Obligation<br />

I will not display or resell <strong>Melaleuca</strong> product(s) through internet or any other way;<br />

I will not use trademark, shop name, domain name system and other intellectual property in any way.<br />

I will not discuss <strong>Melaleuca</strong> or release any <strong>Melaleuca</strong> related advertisement through the media;<br />

I will not do anything harmful to other customer recommended by the Direct Sales of <strong>Melaleuca</strong>;<br />

When <strong>Melaleuca</strong> Member introduces <strong>Melaleuca</strong> product(s) to others, it shall not contain any exaggerated<br />

or false advertising;<br />

<strong>Melaleuca</strong> Member could apply for <strong>Melaleuca</strong> Direct Seller, and recommend final customer. However, the<br />

maximum monthly expenditure of every final customer shall not exceed RMB 2500.<br />

For my personal data I presented, <strong>Melaleuca</strong> shall take the confidential responsibility. <strong>Melaleuca</strong> Member<br />

also agrees that I will take the confidential responsibility for the commercial secrets acknowledged during<br />

enjoying member rights.

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