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SMEs and public procurement

SMEs and public procurement

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For all <strong>procurement</strong>s in common commodities, systems will allow suppliers to<br />

provide their prequalification data once, avoiding the need for multiple<br />

prequalification.<br />

Building capacity in <strong>public</strong> sector <strong>procurement</strong><br />

Key to improving efficiency in <strong>procurement</strong> is to develop the skills of <strong>public</strong> sector<br />

<strong>procurement</strong> teams. This is particularly true for the <strong>procurement</strong> of professional<br />

services, where project requirements are often non-trivial.<br />

To improve skill levels <strong>and</strong> promote an exchange of ideas, the Cabinet Office has<br />

proposed to set up an interchange programme to bring business secondees into<br />

<strong>public</strong> <strong>procurement</strong> teams <strong>and</strong> send civil servants into the business world.<br />

Innovation <strong>and</strong> feedback<br />

To help ensure that the views of businesses are taken on board, an extended<br />

Supplier Feedback Service will be launched. A “mystery shopper” process will<br />

challenge procurers to be more transparent <strong>and</strong> open, <strong>and</strong> a new SME Panel will be<br />

established to hold the government to account on delivery.<br />

A new Crown Commercial Representative will be introduced to build strategic<br />

dialogue between clients <strong>and</strong> suppliers.<br />

There will also be a series of SME product surgeries, which will allow <strong>SMEs</strong> to pitch<br />

innovative products <strong>and</strong> services to a panel of senior <strong>procurement</strong> <strong>and</strong> operational<br />

professionals.<br />

Analysis<br />

This has the potential to be a significant set of reforms. It is certainly specifically<br />

targeted at increasing access of <strong>SMEs</strong> to <strong>public</strong> sector <strong>procurement</strong> opportunities.<br />

It is particularly encouraging that the government appears to have accepted the<br />

views of businesses on the need for reforms to prequalification processes. Reducing<br />

the administrative <strong>and</strong> financial burden of <strong>procurement</strong> to both suppliers <strong>and</strong> clients<br />

can help to generate significant efficiency savings.<br />

However, free choice for purchasers to select their routes to market also increases<br />

the risk of a lack of transparency in the process of appointment. This could open<br />

purchasers to legal challenge if not h<strong>and</strong>led correctly.<br />

Encouraging consistency of approach across all sectors of government has<br />

traditionally been a challenge. The somewhat autonomous nature of government<br />

departments <strong>and</strong> agencies in the <strong>procurement</strong> process has led to a wide variety of<br />

practices <strong>and</strong> philosophies, particularly in the local government arena. It is pleasing<br />

that Baroness Eaton, chair of the Local Government Group, has endorsed the<br />

measures proposed. However, the culture change required to implement the<br />

measures fully will probably be a longer-term project.<br />

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