Western Disposal Spring 2011 - Western Disposal Services

SPRING 2011
A Q U A R T E R L Y U P D A T E F O R O U R C U S T O M E R S
Win One Month
Free Trash Service
Several lucky residential
customers will receive one
month of free trash service
for finding their names in
this newsletter!
If you find your name,
call our Customer Service
Department at 303-444-2037
to receive credit on your account
for one month of free service.
Sorry, names mentioned as part
of the stories are not eligible.
Holiday Schedule
For up-to-date information about our
holiday schedule, call our Holiday
Hotline at 303-448-2280 or look it
up at www.westerndisposal.com.
The following holidays are observed
by Western Disposal:
• Memorial Day.............5/30/11
• Independence Day ....7/04/11
• Labor Day ..................9/05/11
• Thanksgiving Day ...11/24/11
• Christmas Day.........12/25/11
• New Year’s Day ..........1/01/12
E-Minders
Subscribe to Western Disposal’s
E-Minders Program. This program
sends you e-mail reminders of
upcoming holidays, programs and
other useful information. You can
join by calling us at 303-444-2037
or on our web site at
www.westerndisposal.com.
Online Billing & Online
Payment Customers–
EXCITING NEWS!
Western Disposal has partnered with BillTrust, a leading online payment
expert, to offer you their Complete Billing Services
product. We are very excited to offer you these new online
billing and payment services featuring increased security,
expanded functionality, and user-friendly options. This
change will take effect on April 1, 2011.
Using Western Disposal’s website (www.westerndisposal.com) you
can continue to register in the online services to be able to view your
monthly/quarterly billing statements, minimizing paper waste and
electronically pay your monthly/quarterly statements. We anticipate this
change to be seamless to you.
If you’re already enrolled in our existing online billing services, you will
be provided a temporary password for accessing the “new portal” where
you will establish and create a permanent password that you can
maintain and manage going forward. In addition, you will have increased
flexibility in creating multiple payment methods if you choose or create
automatic payments. Mark Ablowitz. This will provide you with the ability
to manage your automatic payment activity as long as the billing does not
exceed thresholds you establish, minimizing time and effort on your part.
Want a history of what payments you made online This will be readily
available and allow you to view activity through the online portal. Stay on
top of your financial transactions easily and manage them yourself using
the flexibility incorporated with this new service, all the while being
assured your data and financial information is totally secure and meets
all the new standards required by credit card companies and banks for
credit card and ACH (e-check) transactions.
We are very excited to be able to offer Western’s customers this
improved service. Please visit our website at www.westerndisposal.com
for more information and ongoing updates.

Since You Asked…
We have many customers write back on
our surveys asking us why we don’t
accept certain materials in our singlestream
recyclable collection program and
ask us to add new materials to the
extensive list that is already collected.
Western Disposal collects your singlestream
recyclables and delivers them to
the Boulder County Recycle Center in
Boulder. Western collects all the
materials that are accepted by the
processing facility, but we do not decide
what will or will not be accepted. This is
controlled by Boulder County and Eco-
Cycle, the operators of the facility.
Boulder County from time to time may
add a new material or limit some
materials you may think should be
recyclable. While you may read that
certain materials are recyclable or
manufacturers will promote the materials
they produce as recyclable, there are
factors that will affect their processing
acceptability such as:
Is there a commercial market for the
material and is there enough volume
of the material to be economically
viable to process and store
Can the sorting equipment and the
sorting lines effectively and efficiently
process a material For example:
shredded paper
Does a material, when mixed with
others, actually become a
contaminant in the sorting process
For example: plastic bags
Can a material damage the sorting
equipment For example: hangers
Is a material compostable but not
recyclable Examples: wax-coated
cardboard, napkins and paper towels
We want to help you recycle as much as
possible, but we hope you understand
that we do not determine what can be
collected and that there are reasons why
the Boulder County Recycle Center
cannot accept certain materials. Please
visit the frequently asked questions
section of Eco-Cycles’ web site at
www.ecocycle.org for more information
on what is accepted for curbside
collection, what can be recycled at their
drop-off center and at CHaRM (Center
for Hard to Recycle Materials), but not at
the curb and why materials you think
should be recyclable are not accepted.
Closing the Loop—Organically
Closing-the-loop is a term often used in recycling to describe the desire
for communities to not only recycle but to buy the products made from
recycled materials and use them in the community where the recyclable
materials originated. That same concept applies to organic materials; what
could be better than returning the composted materials that originated in
the community back in the community
To “close-the-loop” on organics, Western Disposal has notified the city of
Boulder, Boulder County, City of Louisville and the Town of Superior that
we will make finished compost available to them free-of-charge to be used
in their communities. Each town’s allotment of compost is based upon the
amount of curbside organics we collected in the community or, in the case
of Superior, from their yard waste drop-off site. Any compost remaining
after the communities take what they want of their allocation will be made
available free-of-charge to Boulder County farmers for use on their farms.
Free Document-Shredding Days
As a thank you to our customers, Western Disposal is partnering with
Shred-It, a document destruction company, to offer three free shredding
days again in 2011.
Our three event dates will be:
➤ Sunday, June 12th
➤ Sunday, August 14th
➤ Sunday, October 9th
Event hours:
9:00 a.m. until 12:00 p.m.
Event location: Western Disposal’s Trash and Recycle Center
5880 Butte Mill Road, Boulder
We have scheduled our shredding event on Sundays, when we are
normally closed, so that we are not competing with the traffic of our own
equipment and the public bringing in trash, recyclables, yard waste and
wood waste. Dean Pajevic and Julie Poppen.
Bring your confidential materials such as tax returns, medical forms, bank
statements, etc., for safe and secure destruction.
Volume limit: 5 copy boxes or 32-gallon bags
weighing no more than 35 lbs each
No separating required
Clips and staples are okay
Folders, notebooks and binders are okay
No phonebooks, catalogs, magazines will be accepted
No electronic media will be accepted—paper only!
This is a free shredding event of confidential materials; other recyclables
are not accepted. The event is open to Western Disposal customers only
as an appreciation for your business and your loyalty. Our events are not
open to the general public and non-Western customers.
Our event partner, Shred-It, was founded in 1988 and has more than 130
branches on five continents and is one of the world’s leading document
destruction companies. For document destruction done right and at your
site in the Boulder area, just call Shred-It at 303-293-9170.

Commercial Compostables Collection
If you want to move toward zero waste, then Western’s commercial food
scrap and compostable organics collection is the service for you.
At your business or apartment complex, you can compost many materials
that are not recyclable through our single-stream collection program:
➥ Food waste (dairy, meat and bones
are okay)
➥ Coffee grounds and paper filters
➥ Wet and/or waxed cardboard
➥ Paper towels, napkins and paper
placemats
➥ Paper packaging (if not plastic or
metal coated, waxed is okay)
➥ Paper cups and plates (if not plastic
coated, waxed is okay—no Styrofoam)
➥ Flowers and plants
➥ Compostable eating utensils
Western offers compostable collection
service in 64-gallon carts
and in 2- and 3-cubic-yard containers.
No plastic bags are allowed with this
service, just fully compostable bags.
Gary Fager. Western will rinse out your containers
each time we provide service.
The city of Boulder has a rebate program that will help pay for this
service. The City will rebate $2.50 per cubic yard toward the cost of
compost collection service, which will show as a credit on your monthly
invoice.
Western operates its own composting facility, and our finished “Green
’N Grow” compost, made from your yard waste/food waste and your
commercial compostables, is available for sale year round at our Trash
and Recycle Center.
For more information and pricing for our commercial compostables
collection service, please call our Customer Service Department at
303-444-2037.
Free Mulch Now Available
3" mulch, made from yard waste dropped off at Western Disposal, is
now available on the site where the old recycle drop-off center was
located, 5301 Pearl Parkway (this address is not labeled). The site
is east of 47th, west of 55th and north of Pearl Parkway. Turn
north onto the drive leading back to the site.
Please bring containers, gloves, and a shovel or
pitchfork to load your mulch.
E-bill and E-pay
Western Disposal offers simple and
convenient billing and payment options
designed with your convenience in mind.
Check out the following options below to
see which ones work for you!
Billing Options
• NEW! Electronic – Register your
Western Disposal account with our
online E-Billing service and we will
notify you via e-mail when your
statement is ready. You’ll also have
the opportunity to view the Western
Disposal newsletter online.
• Traditional – Receive your regular
paper statement and newsletter in
the mail.
One-Time Payment Options
• NEW! Electronic – Pay online using
credit card or e-check (using your
bank’s routing and account numbers).
• Traditional – Mail a check with your
statement’s stub or pay by phone
using your credit card.
Automatic (Recurring)
Payment Options
• NEW! Electronic – Register online
using a credit card or ACH withdrawal
from a checking or savings account.
• Traditional – Mail in the completed
form found on our website under the
Billing and Payment section for
automatic payments using a credit
card or ACH information from your
checking or savings account.
• Traditional – Call our Customer Service
Department and set up automatic
credit card payments over the phone.
(If you do not sign up for electronic
delivery of your statement, you will
continue to receive it via postal delivery.)
Registration for new E-Billing and
E-Payment options must be
completed on our website at
www.westerndisposal.com.
Click on the Billing and Payment section
and follow the directions for account
registration. If you have any questions,
please call our Customer Service
Department at 303-444-2037.

Construction Recycling Services
Let Western Disposal help you meet the green building requirements for the
city of Boulder’s Green Points program and Boulder County’s BuildSmart
program. Western has made it easier to divert recyclable construction
materials from the landfill.
How Can We Help You
◆ Multiple container size and service options
◆ Recycling guidelines in English and Spanish
◆ Container size and container weights are
printed on our invoices to make your reporting
requirements easier
◆ Material sorting (processing) service is available
◆ Service options available to meet LEED
certification requirements
What Size Containers and Service Options Are Available
Trash container
Recycle material only
size options
container size options
(single material or mixed construction
recyclables, wood, cardboard and scrap metal)
4-cubic-yard dumpster
6-cubic-yard dumpster
12-cubic-yard roll-off
20-cubic-yard roll-off
*30-cubic-yard roll-off
40-cubic-yard roll-off
6-cubic-yard dumpster
*12-cubic-yard roll-off
*20-cubic-yard roll-off
*30-cubic-yard roll-off
Mixed trash and construction recyclables size options
6-cubic-yard dumpster *12-cubic-yard roll-off
*20-cubic-yard roll-off *30-cubic-yard roll-off
*denotes container sizes available in mountain areas
Mixed recyclables are sorted at Western
Disposal and the weight reported is for the
weight of the contents in the container, not
the individual materials.
Mixed trash and construction recyclables are
sorted at Western Disposal, and the weight
reported is the total weight of the contents.
The city of Boulder and Boulder County will
allow a 65% diversion calculation with this
service (this service is not allowed under a
LEED certification project).
Both the city of Boulder and Boulder County
will allow mixing of construction trash and
recyclables for sorting at a registered facility.
Western Disposal’s Trash and Recycle Center
is a registered facility.
What materials
can be recycled
Appliances (non-freon)
Cardboard
Cedar shake shingles
Clean wood: dimensional
lumber, plywood and OSB
(no primed, painted or
treated lumber, no siding)
Concrete
Scrap metal
Wire
Yard waste
Important Notes
1) To facilitate the sorting of mixed construction recyclables or mixed trash
and construction recyclables, all projects must be deconstructed by hand
and placed into containers without being attached to any other type of
material. Drywall must be removed from 2x4’s, shingles and siding must be
removed from sheathing, etc. Nails are okay. Projects cannot be taken
down with mechanical equipment and then placed into the containers
without first deconstructing the materials by hand.
2) Concrete in more than a nominal amount can only be recycled in 12-cubicyard
roll-offs to avoid exceeding legal weight limits. Typically, 10 cubic
yards of broken up concrete will equal the 10-ton contents weight limit for
a roll-off vehicle.
Extra Trash Stickers
TO REORDER: 303-444-2037
www.westerndisposal.com
Extra Trash
Prepaid Tag
Prepaid residential trash stickers are now
available for all of our service areas. If you
have regularly scheduled trash service, you
may purchase prepaid trash stickers for
$3.00 each and save 25% over the on-route
price of $4.00 per extra 32-gallon bag.
Stickers can be acquired in a number
of ways (minimum order of five, unless
purchased in person):
1. In person: Western’s Admin. Bldg.
5880 Butte Mill Road
2. By phone: 303-444-2037
3. By fax: 303-444-7509
4. By electronic mail:
contact@westerndisposal.com
5. Via web site:
www.westerndisposal.com
6. By mail: P.O. Box 9100
Boulder, CO 80301
Serving Boulder County
Since 1970
Ways to Reach Us...
5880 Butte Mill Road • P.O. Box 9100
Boulder, Colorado 80301
ph. (303) 444-2037
fax (303) 444-7509
e-mail: contact@westerndisposal.com
www.westerndisposal.com
20% Post Consumer Waste
Recycling Saves
You Money!