NICE Products and Antivirus Certification Matrices
NICE Products and Antivirus Certification Matrices
NICE Products and Antivirus Certification Matrices
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<strong>NICE</strong> <strong>Products</strong> <strong>and</strong> <strong>Antivirus</strong> <strong>Certification</strong> <strong>Matrices</strong><br />
Table 10-1: <strong>NICE</strong> <strong>Products</strong> <strong>and</strong> <strong>Antivirus</strong> <strong>Certification</strong>s Matrix - Version 8.90<br />
<strong>NICE</strong> <strong>Products</strong><br />
Note: Third Party Software is approved per <strong>NICE</strong> product for all operating systems certified by <strong>NICE</strong>.<br />
<strong>NICE</strong> Interaction Management Release 4.1, <strong>NICE</strong> Perform, <strong>NICE</strong> Perform eXpress & NiceLog System 8.9<br />
Third Party Technical Guidelines (Rev. B1)<br />
Chapter 10: <strong>Antivirus</strong><br />
General <strong>Antivirus</strong><br />
TDM Logger 9.01 Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes No No<br />
9.06 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
9.07 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
VoIP Logger 9.10 No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
CLS 8.93 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
NiceCall Focus III 8.90 No Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes<br />
NiceScreen Logger 8.9 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Storage Center 8.9 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Web Apps 8.9 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
SNMP Manager 8.9 Yes No No No No No No No Yes No No Yes Yes Yes<br />
137
<strong>NICE</strong> Interaction Management Release 4.1, <strong>NICE</strong> Perform, <strong>NICE</strong> Perform eXpress & NiceLog System 8.9<br />
Third Party Technical Guidelines (Rev. B1)<br />
Chapter 10: <strong>Antivirus</strong><br />
General <strong>Antivirus</strong><br />
Table 10-2: <strong>NICE</strong> <strong>Products</strong> <strong>and</strong> <strong>Antivirus</strong> <strong>Certification</strong>s Matrix - <strong>NICE</strong> Perform Release 1, Release 2, <strong>and</strong> Version 9.09<br />
<strong>NICE</strong> <strong>Products</strong><br />
TDM Logger 9.01 Yes No No Yes Yes Yes Yes Yes Yes Yes<br />
9.06 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
VoIP Logger 9.12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Interaction Server Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
NiceScreen Logger Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Playback Server<br />
(incl. <strong>NICE</strong><br />
Feedback)<br />
SNMP Manager<br />
(NMS)<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Storage Center Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Media Library Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Application Server Yes Yes Yes Yes Yes Yes Yes Yes Yes No<br />
Audio Analysis Yes Yes Yes Yes Yes Yes Yes Yes Yes No<br />
ScreenSense<br />
Server<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes No<br />
Reporter Yes Yes Yes Yes Yes Yes Yes Yes Yes No<br />
Database Server Yes Yes Yes Yes Yes Yes Yes Yes Yes No<br />
* This antivirus was certified for <strong>NICE</strong> Perform Release 1 <strong>and</strong> <strong>NICE</strong> Perform Release 2<br />
NOTE: Third Party Software is approved per <strong>NICE</strong> product for all operating systems certified by <strong>NICE</strong>.<br />
138
Table 10-3: <strong>NICE</strong> <strong>Products</strong> <strong>and</strong> <strong>Antivirus</strong> <strong>Certification</strong>s Matrix - <strong>NICE</strong> Perform Release 3, SP3 <strong>and</strong> Higher<br />
<strong>NICE</strong> <strong>Products</strong><br />
<strong>NICE</strong> Interaction Management Release 4.1, <strong>NICE</strong> Perform, <strong>NICE</strong> Perform eXpress & NiceLog System 8.9<br />
Third Party Technical Guidelines (Rev. B1)<br />
Chapter 10: <strong>Antivirus</strong><br />
General <strong>Antivirus</strong><br />
TDM Logger 9.01 Yes No No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No Yes<br />
9.06 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes<br />
9.07 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes<br />
VoIP Logger 9.10 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Interaction Server Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
NiceScreen Logger Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Playback Server /<br />
Telephony Services<br />
Server (incl. <strong>NICE</strong><br />
Feedback)<br />
9.12 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
10.0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
NMS Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Storage Center Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
139
Table 10-3: <strong>NICE</strong> <strong>Products</strong> <strong>and</strong> <strong>Antivirus</strong> <strong>Certification</strong>s Matrix - <strong>NICE</strong> Perform Release 3, SP3 <strong>and</strong> Higher (Continued)<br />
<strong>NICE</strong> <strong>Products</strong><br />
Media Library Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Application Server Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Audio Analysis<br />
Server<br />
ScreenSense<br />
Server<br />
Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Reporter Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
Database Server Rel 3<br />
SP3<br />
<strong>and</strong><br />
above<br />
NOTE: Third Party Software is approved per <strong>NICE</strong> product for all operating systems certified by <strong>NICE</strong>.<br />
<strong>NICE</strong> Interaction Management Release 4.1, <strong>NICE</strong> Perform, <strong>NICE</strong> Perform eXpress & NiceLog System 8.9<br />
Third Party Technical Guidelines (Rev. B1)<br />
Chapter 10: <strong>Antivirus</strong><br />
General <strong>Antivirus</strong><br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
Sentinel Rel 3.1<br />
<strong>and</strong><br />
above<br />
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes<br />
* In some cases SEP 12 can detect <strong>NICE</strong>’s binaries as a potential security risk. For further details, see SEP on page 135.<br />
140
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