TTS Deck Machinery brochure

TTS after-sales service and support
With a worldwide network of branch offices, service stations and agents,
TTS commands a global as well as local presence. We are ready to meet your
requirements 24 hours a day, 365 days a year.
More than a
thousand ships have
been equipped with
TTS Group companies
Sales and service network
TTS Kocks deck
machinery.
High reliability,
Service when required
TTS offers a comprehensive
service facility to shipowners
Service agreements
TTS has extensive experience
in creating tailored service
Service stations
TTS owns a number of
companies and works with
performance, easy
handling and low
throughout the world,
available at both short and
planned notice. Planned
agreements with shipowners
and operators. Regular service
and planned maintenance are
qualified service agents
located in ports around the
world. Flexible service teams
maintenance
requirements are
maintenance is essential to
ensure that the equipment
continues to operate in the
necessary for today’s ship
operator who needs to work
with short stops in ports, many
are ready to travel worldwide
24 hours a day. TTS service
engineers are on duty 24
the foundation for
our success.
optimum manner. TTS has
special programmes for such
of which do not have the
facilities to offer unplanned
hours a day. Customers are
free to request any of the
TTS Service Policy – key benefits
work, as well as for those
service. The need for high
qualified service engineers
Response
Quality
Spare Parts Support
requiring individual service
efficiency in port is therefore
from any TTS service station
The shortest possible time
Qualified personnel, high
Large stocks of standard spare
operations.
paramount.
who will then be dedicated to
from the customer’s call to the
quality spare parts and
parts are available on short
the customer for the duration
dispatch of service personnel
complete understanding of the
notice even at long distances.
of the service.
and spare parts.
environments and systems in
which the products are used.
Availability
The service hotline is open all
Technical Support
day, every day. A selection of
Comprehensive, competitive
vital spare parts is always in
technical support anywhere in
stock and trained personnel
the world, any time.
are ready to go.
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