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w w w . s c e m a g a z i n e . c o m - Supply Chain Europe

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last word<br />

Making your Mark<br />

Particularly in the current economic climate, the push to meet consumer demand for value-for-money<br />

goods is having a ripple effect throughout the supply chain. This is especially so for those businesses<br />

involved in supplying high-street retailers. The “pile it high and sell it cheap” mentality means that retailers<br />

are increasingly cutting out the ‘middle man’ in the supply chain to source their own-brand products<br />

directly from manufacturers in countries with lower production costs. This change in the traditional supply<br />

chain is creating a financial headache for the businesses involved, and could result in damage to their<br />

reputation on the high street and increased costs to their business in the long-term.<br />

Falling Foul<br />

There is a widespread assumption that CE marking stamped on a<br />

product by the manufacturer is proof of its safety. Retailers, or indeed<br />

other businesses in the supply chain, that buy ‘own brand’ direct from<br />

non-EU manufacturers run the risk of falling foul of this misunderstanding.<br />

What many don’t realize is that cutting out parts of the traditional supply<br />

chain changes their responsibilities under EU law. As retailers import<br />

more products from abroad, they must realize that it is they, and not the<br />

manufacturer, that is responsible for ensuring product compliance under<br />

CE marking regulations. The danger is the assumption that CE marking<br />

stamped on an own-brand product by the manufacturer is proof of its<br />

safety and, as a result, unsafe goods make it onto the shelves. This of<br />

course raises the spectre of prosecution, as in the eyes of the law there<br />

is no excuse for misunderstanding where the legal responsibility lies for<br />

ensuring proof of compliance.<br />

Incompetence Breeds Danger<br />

What companies do not understand is that CE marking is simply a<br />

manufacturer’s or an importer’s declaration that its product complies with<br />

EU directives. Less scrupulous manufacturers may not bother to test<br />

products, simply affixing the CE marking and signing the declaration of<br />

conformity. Owing to language issues, other manufacturers that mean<br />

well are misunderstanding the requirements of a complex set of directives<br />

— giving products that fail to meet these requirements a CE marking.<br />

Incompetence could therefore breed a dangerous situation for both the<br />

consumer who ultimately buys the unsafe goods and for the business<br />

that is prosecuted for failing to comply<br />

This isn’t an issue for ‘known brands.’ The manufacturers of such goods<br />

generally have commercial premises representing them in the EU and<br />

import their products directly into EU markets, meaning that they assume<br />

legal responsibility for complying with CE marking legislation. However, for<br />

retailers that sell cheaper goods on the high street and are experiencing a<br />

boom, even in these tough financial times, importing directly may lead to<br />

bust. It is bad news for those companies that source directly from abroad<br />

and fail to invest in their own tests of goods to prove conformity with the CE<br />

marking directives and stay on the right side of the law.<br />

CE marking replaced the old system of individual country requirements<br />

to enable the free movement of goods across the EU. It now simply<br />

provides a common set of standards to bring down barriers to entry<br />

between EU member states; those in the supply chain must remember<br />

that it is not proof of product safety. Another problem is that the<br />

surveillance of CE marking is left to each country and there is a great<br />

diversity in the level of funding and the approach each country takes.<br />

For example, UK Trading Standards tend to take a reactive approach<br />

50<br />

Jean Louis-Evans<br />

to investigating complaints, whereas French and German authorities<br />

systematically take products off the shelves to test against the CE<br />

marking directives. So, while there is a standard <strong>Europe</strong>an CE marking,<br />

there is still no single <strong>Europe</strong>an consumer safety mark. This necessitates<br />

those in the supply chain, who don’t wish to rely on the CE marking,<br />

to do their own supplementary safety testing. This means that ‘safe’<br />

products sold in <strong>Europe</strong> should carry both a CE and another safety mark<br />

such as the TÜV certification, German GS mark or French NF mark. In<br />

countries such as Germany or France, this actually helps retailers to sell<br />

goods as consumers look out for the mark.<br />

Further Frustrations<br />

However, this variety of safety marks bestowed by certified bodies is<br />

frustrating the <strong>Europe</strong>an Commission, which is pushing to introduce<br />

a single, EU-wide consumer safety mark. On the surface, this makes<br />

perfect sense, but the concern is that the EU currently appears to be<br />

considering a ‘watered down’ safety mark that, like CE marking, allows<br />

manufacturers to self-declare conformity. This will make quality marks<br />

no more valuable than CE marking. It will ultimately lead to a situation<br />

of Caveat Emptor or “buyer beware,” create another headache for the<br />

supply chain and potentially life-threatening confusion for consumers. •<br />

For more information<br />

Jean Louis-Evans is Managing Director of TÜV Product Service, one of the world’s leading<br />

experts on product testing, with 170,000 product certifications in circulation globally and<br />

13,000 employees worldwide.<br />

Octagon House, Concorde Way<br />

Segensworth North<br />

Fareham, Hampshire PO15 5RL, UK.<br />

Tel. +44 1489 558 100<br />

info@tuvps.co.uk<br />

www.tuvps.co.uk<br />

www.scemagazine.com May/June 2009

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