May 2012 - Pennine Acute Hospitals NHS Trust

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4 In the news May 2012 THE four maternity ante natal clinics at the Trust celebrated national No Smoking Day on 14 March by offering patients a carbon dioxide breath test reading. They also gave out information regarding smoking in pregnancy, the dangers of passive smoking and the 7 steps out campaign which encourages parents to take seven steps out of their back door into their garden if they intend to light up a cigarette, to protect their children from passive smoking . For advice on quitting smoking contact the national Smokefree service on 0800 022 4 332 . New specialist rheumatology centre opens at Rochdale Infirmary A NEW multi-disciplinary, specialised rheumatology centre has opened at Rochdale Infirmary, allowing patients to receive care from a range of professionals in one place, and where possible, on the same day. The Pennine Rheumatology Centre offers specialist enhanced outpatient and day case facilities and is based in Marland Ward. Opening hours are from 8am – 8pm Monday to Thursday and 8am - 4pm on Friday. Patients with a number of conditions such as rheumatoid arthritis, psoriatic arthritis, lupus, osteoarthritis and osteoporosis will all benefit from the new centre. They will be able to receive care from a multidisciplinary team including a consultant, specialist nurse, physiotherapist, occupational therapist and podiatrist, all at one location and in the shortest possible time. Currently patients’ appointments can be spread across a number of weeks. Dr Neil Snowden (pictured), lead consultant rheumatologist at the Trust, said: “Rheumatology conditions cause long term illness and can have both a physical and psychological effect on both the Ann’s name in print patient and their family and friends. The best results for patients come from a multidisciplinary approach with input from a range of professionals such as specialist nurses, physiotherapists, podiatrists and occupational therapists working together under one roof. “The new centre will allow us to focus intensively on those patients who are experiencing a flare up in their condition. It will create a central hub of rheumatology expertise and research which will not only benefit our own patients, but which we hope will allow us to become leaders in rheumatology services across Greater Manchester.” THE Trust’s lead nurse in heart failure has seen her name in print, following her contribution to a nursing text book . Ann Dormer wrote a chapter on long term conditions for ‘Nursing the Cardiac Patient’, which has been published by Wiley Blackwell . Invited to contribute to the book by Ian Jones, senior lecturer in cardiac nursing at the University of Salford, Ann’s chapter covers the prevalence, causes and evidence-based management of patients living with a long term cardiac condition . As the lead nurse in heart failure, Ann’s role involves the service development, education and training, clinical leadership and caseload management of over 200 heart failure patients . Her and the heart failure specialist nurse team work with cardiologists and GPs to provide both inpatient and outpatient services . Ann said: “Education is an important part of my role and so I was delighted to be asked to contribute to the book . I had previously collaborated with Ian Jones in 2006 when I contributed a chapter on the ‘Management of patients with Chronic Heart Failure’ in the textbook ‘Cardiac Care - An Introductory Text’ which was published by Whurr Publishers .” The Pennine Rheumatology Centre will offer complex infusion treatments (where medication is administrated through the bloodstream) and techniques such as ultrasound, biologic infusions (biologic drugs copy the effects of substances naturally made by the body's immune system) and joint injections. Kate Hudson, a rheumatology patient, said: “From a patient's perspective I am very pleased and encouraged by the developments within the rheumatology departments at The Pennine Acute Trust, especially the opening of the centralised rheumatology service at Rochdale Infirmary. “I feel it will be of great benefit to patients to be able to access all aspects of the rheumatology service in one place on one visit. It will mean that I can access the care that I need quickly and remove the need for me to attend numerous different appointments across a number of days/weeks - especially at the times when I feel the worst during flare ups. It is also good to see services being introduced to the Rochdale Infirmary site.”
News - Trust stories National NHS staff survey Phishing - don’t THE annual national survey of NHS staff in England is undertaken independently by the Picker Institute . The survey was distributed to 850 randomly selected staff across this Trust in October 2011 . The annual staff survey results for 2011 were received and published last month . Almost 400 employees across the Trust participated in the 2011 survey . The return rate across the Trust was 46%, compared with a national average for all trusts of 53% . The return rate for the Trust in 2010 was 39 .4% . The Trust results are very disappointing following the previous 2009 and 2010 results, which both showed improved position across many areas including overall staff engagement . Roger Pickering, director human resources and organisational development (pictured), said: “I am disappointed that we have slipped back after making real improvements over the past two years . Although I don’t believe there is one single reason for this, we shouldn’t underestimate the impact of the recent clinical service changes that we have carried out across our hospitals as part of the Healthy Futures and Making it Better programmes . Over the past two years we have implemented one of the largest service change programmes in the NHS . This has involved successfully centralising clinical services, moving and integrating staff in and between our hospitals . We are near completion and when finished, these changes will have involved investing over £100m in new facilities and improved the way our staff provide frontline hospital services . Thinking of publishing a case report? FROM 1 April 2012 the Trust took out an annual institutional subscription to BMJ Case Reports which allows staff wishing to publish a case report to now have the opportunity to do so, at no cost to themselves . The price for an individual would otherwise be £115 .00 for a year’s fellowship . The institutional subscription also allows Trust staff to access the full text of all the case reports already published online in the journal . BMJ Case Reports is an award winning journal that delivers a focused, peerreviewed, valuable collection of cases in all disciplines so that healthcare professionals, researchers and others can easily find clinically important information on common and rare conditions . This is the largest single collection of case reports online, with more than 3025 articles from over 70 countries . “Whilst this is a huge achievement in itself, the impact on staff has undoubtedly been significant and we know this has had a disruptive effect with changes in working patterns and relocations across sites . As new teams integrate and develop and staff who have moved settle into a period of stability, we look forward to that being reflected in next year’s survey . “We will work closely with our staff, Trade Unions and staff side representatives to restore the real improvements we had made; I am confident that the will to do this is there and collectively we can do this .” Findings: n When compared to the 2010 survey results and from a total of 38 key findings, the Trust has experienced an improvement in 2, no change in 29 and deterioration in 7 . n The 2011 overall staff engagement score deteriorated placing the Trust in the lowest 20% category in all three key findings contributing to this score . n When the key findings are compared to all acute trusts in the 2011 survey, the Trust is in the worst 20% category in 17 key findings, worse than average in 12 key findings, average in 3, better than average in 4 and in the highest 20% in 2 . Provided that a case report is produced in accordance with the organisational template there is guarantee of acceptance and publication in this prestigious BMJ online journal . The website also gives instructions on how to write a case report for the BMJ . Authors are strongly advised to read this before commencing the submission process . Full instructions on how to submit your case report can be found at www . casereports .bmj .com/site/about/ guidelines Please note that you will need to quote our Institutional Code during step five of the submission process . This can be found in the Staff Publications section of the library web pages, on the Trust intranet . You can also ask library staff for advice and assistance . fall for it! 5 PEOPlE sometimes try to get information from you that they have no right to have . They often phone up and pretend to be someone ‘important’ or ‘official’ in order to trick you into revealing information . Cybercriminals might know your name, job role and other personal information when they call you . Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it . Once you do this, your computer and your personal information is vulnerable . Do not trust unsolicited calls . Do not provide any personal information or disclose passwords . Staff should be on their guard and always verify a caller's identity and their authority to receive the information they are seeking . This should be done by asking the caller for their name and telephone number and by calling them back . They must give the main (switchboard) number of their organisation and not a direct line or mobile number . You should also check with your line manager if the person calling has the authority to request the information they are asking for . Verbal messages containing person identifiable or confidential information should never be left on answer phones/voicemail . It is desirable in normal circumstances for requests for information to be made in writing . Will the IM&T staff ever call me? There are times where IM&T will call you legitimately to remotely fix a PC problem . These calls will be made by someone with whom you can verify a known problem and they will be able to quote the Helpstar reference number logged for your reported problem . If in doubt whether a request is from The Trust’s IM&T department verify this independently and check with the IM&T helpdesk staff on 45678 or email TrustIMTHelpdesk@pat .nhs .uk Never give control of your computer to a third party unless you can confirm that they are a legitimate member of the IM&T team . If you think that you might have downloaded malware from a phone tech support scam website or allowed a cybercriminal to access your computer, inform the IM&T Helpdesk immediately and report the scam as a security incident . Change any passwords that may have been compromised . For more information contact trish .noon@pat .nhs .uk or helen .walker@pat .nhs .uk
Page 1 and 2: Issue 103 • May 2012 Pennine News
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Page 7 and 8: News - Trust stories Mums and staff
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May 2012 - Pennine Acute Hospitals NHS Trust

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