fiber products

Product Innovation
The Siemon Company is committed to leading the industry in
development of the highest performance cabling products available. In
1998 Siemon was the first manufacturer to offer a category 6
solution. The TERA connector was released in 1999, making it the
first commercially available, standards recognized category 7
connector. Last year we were the first major manufacturer to offer
two different small form factor fiber connectors – the MT-RJ and the
LC. Our commitment to product innovation is evident in the
resources we allocate to research and development. In fact, The
Siemon Company spends a higher percentage of revenue on R&D
than either IBM or Hewlett Packard.
Quality
The Siemon Company is driven by our commitment to quality,
which has resulted in ISO 9001, ISO 9002, and ISO 14001
certification. We look at quality from two perspectives: internal and
external. We complete vigorous internal assessments to ensure that
we are performing within the scope of our plan.
Through a program of operator ownership all employees are
responsible for the quality of their own work – and have the
authority to control it. We practice procedures to make sure that
the customer is happy the first time, all the time.
Service and Support
Our products are only as good as the people who stand behind
them. The Siemon Company is dedicated to offering our customers
the best product support available. Our highly trained Technical
Support Department is available for product and installation
assistance. Many of our Technical Support staff are BICSI RCDD
or RCDD/LAN Specialist certified – a designation for individuals
who demonstrate expertise in the design, integration, and
implementation of telecommunications transport systems and their
related infrastructure components. Our commitment extends to the
field as well. Every Siemon Certified Installer SM
is required to attend
a rigorous week long training course covering standards, installation
practices and system design. Our installers must also attend
recertification classes every two years.
A large staff of knowledgeable Customer Service Representatives
is available to assist with orders for customers around the world.
When you purchase Siemon products, you can rest assured that
you’ll receive the highest level of support available.