Culture does not change because we desire to ... - Spaindia.com

SPECIALITY RETAIL
DELIVERING I NNOVATIVE EXPERI E NCES
HEALTH, WELLNESS
& CONSCIOUS LIVING
ENTERTAINMENT
& HOSPITALITY
GEMS & JEWELRY
EDUCATION

As the world shrinks around us and our society mingles and interacts with the economies of the world,
the fast growing generation of young and well-travelled Indians seeks world-class experiences in Living, Dining
where, even as it has a lot to offer to world from its repertoire of ancient wisdom and knowledge, it also thirsts to
is discerning, daring and demanding. It is well-travelled, well-read and well-heeled. And it seeks these experiences
right here! Since its inception, The Spa Group has created its niche in delivering innovative experiences to its
clientele. Today, The Spa Group has its presence across several verticals like Specialty Retail, Health & Wellness,
Entertainment & Hospitality, Gems & Jewelry and Education. With its exclusive alliances and partnerships with
the leading consumer brands of the world, it is poised and committed towards chartering newer courses and
scaling newer heights by constantly expanding and enriching its portfolio.
P ERSISTEncE | InTEGRITy | EmP o WERIn G PEo PLE
A MESSAGE FROM THE CEO
The Spa Group family is a place where every family member loves to come to work to face the new
challenges everyday. Our value system motivates everyone to give their 100% without worrying for
the results. The atmosphere of TSG is charged with cooperation where every one is prepared to
come forward to help each other. Each one of us works under very high pressure of expectation,
of high delivery, yet none of us is stressed about the ever increasing target. We aim to retain this
atmosphere and improve this further to a level wherein everyone is able to give 100% of their
capabilities and improves continuously.
Our team is working towards a vision of delivering innovative experience for each of our customer
in every business, which is unique and incredible.
Pranams
Kamal Pande
Group CEO
A MESSAGE FROM THE MD
The Spa Group has come a long way since its inception in 1998. We began our foray into the Luxury
segment with Swarovsky – a brand that was successfully launched by us and set upon a trailblazing
journey. We have, since then widened our outreach into several verticals and have deepened our
interaction and engagements with its patrons, enjoying the loyal support of its clients. All through
this, the constant factor that has contributed to the rise of The Spa Group has been its dedicated
employees – the back bone of our organization. We continue to respect the core human values and
The Spa Group has traversed an interesting terrain during its journey. The driving force behind
most of our decisions - both strategic and operational - has been our commitment to excellence in
creating top notch and unique consumer experiences. It has constantly kept its vision - to create a
growth story and the way the world looks at us today. It is time now to take India to the world and
scale the pinnacles of success.
With hopes and aspirations,
Amar Agrawal

“It is good to have an end to journey towards, but it is the journey
that matters, in the end.”
- Ursula Le Guin
PHILOSOPHY & VISION
The Spa Group believes that its greatest differentiator is its ability to ‘deliver
innovative experiences’. Experiences that are inspired by the best in the
industry and are an epitome of excellence in quality along with being rich in
format and content. In tune with this philosophy, The Spa Group endeavors
to offer novel and enhanced products and services to its discerning clientele.
The group is motivated and committed to identify and present path-
and memorable experience through impeccable execution, sensitivity
toward the customer’s needs and stellar service. The Spa Group’s goal
is to establish those standards in consumer satisfaction and customer
delight which are globally respected and recognized for the best practices
benchmarked around the world, across all our business verticals. Guided
& services in the Indian market through a strategic presence across several
verticals.

“Culture does not change because we desire to change it. Culture
the realities of people working together everyday”
- Frances Hesselbein
PEOPLE & ORGANIZATION
The Spa Group is represented by a strong team of dynamic professionals
who carry a vast degree of experience in their individual areas of
responsibility and are aligned to the group’s collective goals and management
philosophy. Positioned as an organization with vigor and vitality of youth and
from the symbiotic relationship of both. Diverse backgrounds and ethnicities
this multihued milieu learn and grow from this interaction.
Human Resource is the back bone of an organization and the secret to
its success. The Spa Group prides itself in having best hiring, retaining
and development practices, bringing together a talent pool of highly
competent personnel at all levels making it a coveted employer to work
with. Flat organizational structure, ample growth opportunities, high degree
of engagement and freedom to explore the creative potential attracts
talent across board has helped The Spa Group evolve from 5 employee
organization in 1998 to a 400 employee company in a decade.

Having created benchmarks in the areas of Specialty Retail, Entertainment & Hospitality, Health & Wellness
established its place in these sectors in last 13 years and is now poised to forge the road ahead with an aggressive
growth strategy both vertically and horizontally. The group intends to broaden its brand portfolio and expand the
network within each brand to not just have a pan - India presence, but also to have its footprints all over the globe.
The Spa Group is now poised to expand and deliver in other parts of the world.
THE ROAD AHEAD
ISHANA INDIA EXPERIENCE CENTER
One of its kind, Ishana – India Experience Center at the Terminal 3, Indira
looks at India. A showcase of vast Indian heritage, Ishana has brought
the conscious way of living to the global center-stage. In January 2011,
Ishana opened to a tremendous response and has not looked back since.
living in accordance with principles of Yoga and Ayurveda, Ishana brings a
whole new experience, to be explored at the will and discretion of the
international travelers.
The Spa Group plans to recreate this experience at locations around the
world in foreseeable future, bringing the sights, sounds and feel of ‘Real India’
to the international audience.
ISHANA CONSCIOUS LIVING RESORT
The Spa Group has been a pioneer in innovative concepts and delivering
unprecedented ideas to its clientele. Experience living in tune with Nature,
along with the tenets of the Vedic philosophy, to relax and rejuvenate along
with the elements of nature, explore pure and conscious lifestyle that brings
you back to your roots and in balance with the elements. Bring harmony
In keeping with the track record of the company, it plans to unveil the
Ishana – The Conscious One.

“Nothing is more powerful than an idea whose time has come”
- Victor Hugo
THE TERMINAL - ENTERTAINMENT DESTINATION
A space that has the answer to all your entertainment needs, the ultimate in
all genres of recreation; be that gaming, theatre, stand-up comedy, eating-
entertainment. A space that lets you experience an entire range of best-inthe-
category Indian and international offerings at one place. A place that
allows you the freedom to experience it at your time and pace, all within
comfortable reach of each other, seamlessly merging into a single space.
The Spa Group aims to bring the most exciting entertainment format for
you to experience in your vicinity, with The Terminal – the Entertainment
destination.
LUXEHOME
Home is where the heart is. For those hearts that beat to the rhythm of
premier brands around the world, it will soon be possible to acquire that
particular baroque chandelier for the dining hall or the exotic mosaic work
in the patio without having to travel overseas for it. From furniture to
the staggering range of high-end options under one roof and be spoilt for
choice for your every home-building need.
To convert dream homes into reality, The Spa Group plans to bring the
renovation to India with LUXEHOME.

BUSINESS VERTICALS
to its customers in each and every aspect of its portfolio.
While the product mix and format changes, one thing remains constant – The customer remains the single unifying link
that ties the varied range of business verticals together. It is the customer that inspires and often dictates the inspiration
and execution of a particular idea and decides the success and shelf-life of these as well. It is with the deep understanding of
this singular factor that The Spa Group stands several notches above others in this sector. The Group, today, is committed
to expand its outreach, forge stronger relationships with its consumers with continued expansion in the brand portfolio.
SPECIALITY RETAIL
HEALTH, WELLNESS
& CONSCIOUS LIVING
ENTERTAINMENT
& HOSPITALITY
GEMS & JEWELRY EDUCATION

SPECIALTY
RETAIL
enjoys a special space and mention in this arena with its wide
repertoire of several leading brands that spell ‘Fine Living’. While
clientele through superlative in-store experience, a strong Non
management.

ROSENTHAL
BEAUTY AND PERFECTION
OF THE HIGHEST STANDARDS
The name itself epitomizes contemporary design
and art in both porcelain and glass, and more
besides, Rosenthal stands for luxury, lifestyle and a
special aesthetic feeling. Every product expresses
the spirit of our age and bears the unmistakable
mark of creativity and signature of the artist and
designer.
The Rosenthal repertoire includes a wide range
of porcelain and glass tableware in its iconic
collections like ‘Classic’ and ‘Versace’ where
nothing but the exceptional has emerged since
inception.
Rosenthal to the discerning Indian customers.

Rosenthal at Mumbai
Rosenthal at Palladium Mall, Mumbai
Rosenthal at Palladium Mall, Mumbai

LLADRÓ
PORCELAIN SCULPTURES
A world class luxury brand that is known for its
high quality porcelain sculptures, Lladro has forged a
language that goes beyond words. The work of Lladro is
an expression of universal values, intimately connected
with real people and their feelings. It is the celebration
of the best moments of life. The timeless creations
of Lladro not only bring to life innumerable facets of
life around the world, it has also immortalized the
phenomenon that is India in a range of awe inspiring
sculptures that pay tribute to its unique ethos.

Lladro at Ambience Mall, Gurgaon Lladro at Ambience Mall, Gurgaon

BOCONCEPT
MINIMALISTIC CHIC
‘Bo’ is derived from the Danish word meaning
Urban Living ideas. This international retail-
oriented concept holder with a coordinated
product range comprising design furniture and
lifestyle products for private homes. Crisp, clean
lines, utility and understated beauty are the
hallmarks of this furniture range. BoConcept
concentrates on all areas of living spaces; be
believes in urban and innovative design that focuses
not just on furniture but also on home accessories
from cushion, rugs, bed throws to tableware and
artifacts.

BoConcept at Palladium Mall, Mumbai
BoConcept at Ahmedabad
BoConcept at Palladium Mall, Mumbai

HEALTH, WELLNESS
& CONSCIOUS LIVING
Living well and living healthy complements each other for a
balanced life. This balance forms the essence of ‘Fine Living’. Health
is the state of balance where the mind, body and spirit are attuned
to each other and together they are in harmony with nature
and life that surrounds it, and is conscious of it. This ‘Conscious
Living’ is not just a point in existence; it is a way of life. Through
its portfolio, The Spa Group aspires to encourage an enable its
customers to discover the essence of conscious living and through
its products and services offers them a channel to embrace it in
their lives.

Healing Pool at Ishana T3 IGI Airport, Delhi
ISHANA
THE CONCIOUS ONE
Ishana is an experiential space that brings the idea of Conscious Living – the Indian
Way to visitors by way of rich narrative spaces and life-positive products and
services. Created to offer an ‘authentic’ and elegant Indian experience, Ishana is a
tribute to the glorious era that epitomized healthy living keeping in tune with Nature.
Built around a unique Healing Pool, Ishana, on one hand brings to the fore the
treasure-trove of ancient wisdom of India, immortalized through Ayurveda and Yoga;
and on the other showcases the best of traditional and contemporary arts, crafts and
culture.
The multi-layered services include a Spa, Yoga and Meditation sections, Lifestyle
Retail areas as well as an Indian Kitchen and Spices section, complete with a Cafe.
Ishana hosts live performances, craft demonstrations; art and sculpture expositions
etc. that together complete the Indian montage bringing the visitors closer to Indian
roots.

Healing Pool at Ishana T3 IGI Airport, Delhi
Ready to eat food at Ishana T3 IGI Airport, Delhi
Regal Cafe at Ishana T3 IGI Airport, Delhi

ISHANA
NATURE SPA
Nature has the unmatched ability to restore,
rejuvenate and re-energize the health and wellness
of its subjects. Ancient cultures are famous for
their deep and complete understanding of this
healing power as well as their ability to utilize these
well-kept secrets to their advantage. Ishana Nature
Spa is the uber-luxury Nature Spa that brings
the secrets of Asian Heritage to the Indian spa
scenario.
Inspired and directed by traditional therapies
and natural ingredients, Ishana Nature Spa offers
succor and relaxation through indulgent and pure
spa products and deeply rejuvenating therapies
expertly imparted by trained and experienced
therapists.

Ishana Nature Spa at MGF Mall, Saket

NATURE CLINIC
THERAPY CENTRE
Embark upon a journey towards a better life,
freshness, where every walk is towards a new
sunrise with renewed hope, a place where not only
the body is treated of all illnesses, but the mind is
revitalized as well with the boundless potential of
Homeopathy.
of Homeopathic Medicine. With a track record
of 95% successful treatment of various lifestyle
diseases, Infertility and Cancer, The Nature
Clinic has built itself a huge reputation. It is the
frontrunner and leading center for medicine
blending Homeopathy and Alternate Therapy
resulting in happy, healthy and healed clientele.
Nature Clinic offers a new form of treatment that encompasses Homeopathy and holistic technique like meditation, yoga, and lifestyle
integrated method of functioning which is oriented towards maximizing potential of each individual within the environment where it
functions by bringing about the crucial balance between mind, body and spirit.

Nature Clinic at Chennai
Nature Clinic at Chennai

ENTERTAINMENT
& HOSPITALITY
Change is the only constant. As the facets of life change and
evolve around us, so does the living patterns and lifestyles. Today’s
generation believes in ‘drinking life to the lees’. It works hard and
parties harder. It celebrates life like there is no tomorrow. It seeks
new experiences and explores yet newer venues of entertainment
and relaxation. To these young and restless, the world is a venue, a
theatre and for them alone, the show must go on!
This insatiable zest for life fuels the desire and stokes our aspiration
to roll out an array of innovative and matchless experiences in the
arena of entertainment and hospitality. Filling the huge void in this
sector, The Spa Group is committed to provide rich and varied
modes and genres as diverse as clubs and restaurants to theatres
and recreation hubs for this effervescent and restless clientele.

THE COMEDY STORE
ENTERTAINMENT
Like a whiff of fresh air, The Comedy Store has single-handedly refreshed the
world-class comic talents and local favourites alike to the stage and has had the
audience in splits night after night.
Playing to packed galleries, The Comedy Store has its calendar chock-a-bloc with
stalwarts of comic through the year with performances garnering rave reviews and
dedicated fan-following. A novel concept in the entertainment industry, it sure has
the audience asking for more.

Audience at Comedy Store Mumbai
The Comedy Store at Palladium Mall, Mumbai Bar at Comedy Store Mumbai

CANVAS
DINING
A powerful and compelling hospitality icon, what distinguishes
lounge and alfresco experience under the same roof! These unique
unforgettable dining experience. Avant garde setting and surreal
surroundings lend themselves to the environment and exalts food
to the realm of art. True to its name, canvas is a space that is so
versatile that it lends itself completely to your imagination each
time, becoming a venue open to be interpreted differently by you,
many times over!

Canvas at Palladium Mall, Mumbai
Canvas at Palladium Mall, Mumbai Canvas at Palladium Mall, Mumbai

GEMS &
JEWELRY
from the elementary to the exalted. Each and every experience
shimmers with the brilliance and celebration of life. Accessories to
and splendour to one’s persona. Add sparkles to this celebration of
joyous living.

SPRANKEL
UNMATCHED BRILLIANCE
After generations of experience in the cutting of
genuine gemstones, the introduction of Sprankel
comes as a natural extension of the global
experience and relationships of the company.
Run by a highly experienced management in this
line of product, it has very quickly become a
name synonymous with top quality product and
extremely competitive pricing. Exacting quality
business, “trust” is the prized equity that Sprankel
radiates in its entire splendor. Today, it is the
to jewelry manufacturers who demand the most
exacting standards of color, quality, size and shape
of the gemstones and has become one of the most
respected brands in gemstones business.

EDUCATION
The guiding thought of The Spa Group in the realm of education
is that all education has to be relevant to our times. It has to
arm the seeker with the required skill set to be able to think,
analyze, assimilate and execute the information around us in the
contemporary, real-time setting. Following this vision, The Spa
Group’s initiative has resulted in the form of an institution that
bridges the gap between the theoretical and the practical and
provides relevant education in the areas where there is a dearth
and demand for such institutes and programs.

VIBHAV INSTITUTE
ACADEMY OF SPECIALTY RETAIL
& BRAND MANAGEMENT
Education is the key factor that demarcates the difference between
skilled labor and a professional. The Spa Group has made strides in
its students transition from the campus to corporate world. Having
sensed and experienced a dearth of institutes that offer relevant
programs or impart employable skills in this area, The Spa Group’s
endeavor focuses on this specialized area and grooms the students
to be tomorrow’s professionals.
Vibhav Academy offers industry recognized post graduate degree
/ diploma courses in Specialty Retail and Brand Management and
also assists the students in getting placed in the lucrative and fast
growing luxury sector in India. The institute offers various modules
(for e.g. home furnishing, automobiles, watches & jewelry etc.) for
specialization. Special emphasis is placed on the practical aspects of
education. The institute partners with various luxury and specialty
brands to get sponsorships for the labs. The sponsors get to
recruit on day zero which enables them to select among the best
talent available in the country for specialty brand management and
the students an opportunity to be placed in the corporate world.

THE SPA GROUP - YUVA UNSTOPPABLE
CORPORATE SOCIAL RESPONSIBILITY
The Vision of TSG is not just to become business
leaders and a force to reckon with in each sector, it
is also committed to give back to the society. TSG
recognizes the power and promise of youth and
with its effort to provide exposure to the practical
aspects of education. Through its partnership
with educational institutes and its ‘Change Makers
Fellowship’ It aims to cultivate young talent, help
shape their future and contribute to the society in
its best capacity and positively impact the lives of
thousands of under privileged children via education.
The Group endeavors to take up the issues related
to women empowerment and girl child in future.
Presently the Change Makers Fellowship is present
in 30 cities having more than 1, 00,000 volunteers
and impacts more than 1, 50,000 municipal/slum children, providing support to more than 500 NGOs. Having opened 25 Libraries in the
areas in and around Jaipur, Rajasthan, it works continuously with a number of teachers for the upliftment of underprivileged children.
Spreading Smiles in association with delhi@yuvaunstoppable.org

PARTNERSHIP SPA - YOUR ADVANTAGE
venture depends on judicious leveraging of these advantages among several other factors.
The Spa Group stands at an advantageous position in this respect with several factors making it the perfect partner.
OPERATING AND DEVELOPMENT EXPERIENCE
A strong, experienced and dedicated team of professionals form the basis of a
successful and fast growing organization. The team at The Spa Group is a vibrant and
energetic mix of experience and fresh ideas, making it possible to deliver innovative
experiences with elan.
SYNERGY AND CREATIVITY
Flat organizational structure, high degree of independent thinking, open
helping the organization to reorient consistently with new age thinking and be in
touch with the time. With one hand always on the pulse of the times, The Spa Group
is at the advantageous position to be able to judge what the clientele demands and
deliver it.
INTEGRATED SOLUTIONS
The Spa Group’s experience with commercial development through the years and
the ‘Big Picture’ thinking enables it to optimize the total project, and not just the
individual parts. The sum total of all these factors is one winning combination!

CONTACT
+91-124-4385592
+91-124-4381915
info@spaindia.com
J 2/14, DLF Phase-1I, Gurgaon-122002, Haryana, India

CARPE DIEM!
In just over a decade, The Spa Group has expanded multi-fold and has blazed a scorching trail in various segments
desire to seize each moment and achieve the maximum out of it. It lives and breathes the promise of extraordinary
and constantly explores new ideas and concepts that deliver the WOW! factor to every aspect of life.
The Spa Group has proved to be a pioneer, innovator and partner par excellence, with a 400 strong team that
lives, breaths and shares this dream of delivering innovative experience each day!