F R O M T H E P R E S I D E N T / C E O - The Children's Home

F R O M T H E P R E S I D E N T / C E O
As I look back on the last three years,
I can see a definite pattern emerging.
Three years ago, we were engaged in a
process of stability following the loss of
some revenue and the hiring of a new
CEO. Two years ago our theme was
that of re-vitalization as we reviewed
our buildings and grounds and began
to manage our programs and resources
and eliminate our financial vulnerability.
Last year can best be described as
one of nearly explosive growth on our
part. Not only were our new buildings started and completed, but we also
completed a new strategic plan and initiated a number of new programs
as alluded to by our Board Chair, John Zimmerman, in his message. We
have received approval to become an Office of Mental Retardation and
Developmental Disabilities (OMRDD) services provider. We believe this will
help us to serve a wider variety of children. The new buildings have given
our campus a new and improved look. We have budgeted for significant
improvements in our buildings, grounds, furniture and equipment to maintain
and complement that look and - more importantly - to provide a safe
environment for our residents and staff.
While these external improvements are all necessary, it is really what’s inside
that counts. The children that come to us today face multiple and serious
challenges in their lives. They have bigger problems, fewer resources and
face a much larger and more dangerous world than we did. In the coming
year we will be investing in improving our ability to reach and treat these
children. We will begin implementing new therapies and programs based on
evidence and best practice models. It is not enough
to just provide a safe place for our residents - we must
help them “build a life worth living” so that they are
prepared to be successful when they leave us.
— Robert (Chip) Houser
O P E R A T I O N P R O F I L E
CHILDREN’S HOME BOARD OF DIRECTORS
July 1, 2006 – June 30, 2007
John Zimmerman, Chair
Richard Allman, First Vice Chair
Linda Biemer, Second Vice Chair
Donald Carlin, Third Vice Chair
Maureen Konchar, Secretary
Robert Auchinachie
Henry J. Ausby
Judy Becker, Ex-Officio
Willie Campbell
Mary Ann Cerretani
Scott Corley
Della Finney
David Masland
James W. Peak, Jr.
Ann Pearson, Ex-Officio
Laura Quintin
Russell Sanaeko
Dennis Sweeney
Henry Weissmann
Dorothy Wetmore, Ex-Officio
ACCREDITATIONS
Council on Accreditation of Services for
Families and Children, Inc.
LICENSES
New York State Office of Children and Family Services
New York State Office of Mental Health
New York State Department of Education and
Board of Regents
University of the State of New York (to operate a
non-public Special Education Program)
MEMBERSHIPS
United Methodist Association of Health and
Welfare Ministries
National Association of Private Schools for
Exceptional Children
National Association of Homes and Services
for Children
New York State Council of Family and
Child Caring Agencies
American Association of Children’s Residential Centers
Coalition of 853 Schools
Alliance for Children and Families
Juvenile Detention Association of New York State
MANAGEMENT STAFF
Robert (Chip) Houser, MSW, President/CEO
Patricia Giglio, Chief Administrative and
Financial Officer
Kathleen Romer, Chief Program Officer
Maria Cali, Vice President of Education
Rebecca Mebert, Vice President of Community and
Donor Relations
Robert Allman, Managing Director of Residential
Programs
Carol Aronowitz, Managing Director of Planning and
Performance Improvement
Frederick Mohrien, Managing Director of Preventive
and Family-Based Services
Christopher Black, Director of Food Service
Kelly Clark, Director of Day Treatment
Margo Falise, Director of Clinical Services
Paul Gerrer, Director of Recreation
Tina Gilmore, Director of Haskins’ Non-Secure
Detention
Maxwell Ginty, Director of Group Homes
James Hall, Director of Information Technology
Catherine Harvey, Director of Diagnostic Center
Elizabeth Hickey, Interim Director of Close to Home
Foster Care Services
Beth Riley, former Director of Close to Home
Foster Care Services
Eric Hyde, Director of Buildings and Grounds
Christine Murphy-Gates, Central Intake
Dana Nauerz, Director of Auxiliary Education
Michelle Reynolds, Nurse Manager
Kathryn Stacey, Volunteer Coordinator
William Townsend, Director of Spiritual Life
Jean Westcott, Director of Personnel Services
For more information or to be involved, contact us...
Children’s Home
1182 Chenango Street, Binghamton, NY 13901
(607) 772-6904, info@chowc.org, www.chowc.org
CHILDREN’S HOME

F R O M T H E B O A R D C H A I R
Writing about the past year — in good years
— is much simpler. This past year has been
a good year for the Children’s Home and for
all those that we interact with.
First, of course, are the children. Hundreds
of children and their families have come to
us for help and support and we have been
there for them in a way that will positively affect them for the rest of their lives. We
provide a broad array of services — enabled by our strong, loyal, professional staff
who excel at what they do and who are committed to making a quality environment
for the children who know us. Last year we grew these services, for example, by
adding a day school program and increasing the number of foster homes and
clients. We also received a grant from the Dave Thomas Foundation for Adoption
that will let us fund an employee dedicated to adoptions under the Wendy’s
Wonderful Kids program.
Our Board of Directors played an active role in last years’ successes. Working with
Chip Houser, the CEO, and the other senior staff, we planned for and oversaw the
construction which has begun the modernization of our facility. You will certainly
notice the improved look of our campus as you drive in past the two new girls’
residences. Other improvements include the new parking lot and a refresh of our
main entrance area. The Board, in partnership with the Children’s Home staff,
completed a strategic plan and redid the organization’s Mission, Vision and Values
statement — a strong indication that we are also modernizing our market view,
policies and procedures as we redo our campus.
From the community’s point of view, we continue to receive strong endorsement
from our state, county and local partners in that referrals remain solid and our
reputation is positive. We worked hard to grow our relationships with our sponsors
in the local community, and we are grateful to the excellent support we received
from the many friends we have including the Decker, Klee, Hoyt, Mee , Kresge and
Gaffney Foundations and other loyal individuals and corporations who actively
supported us all year. More locally, we have also worked hard to continue the
positive working relations with our neighbors as we move forward on our campus
modernization plans. And so we end
the year and begin the next one
— engaged, healthy and ready for the
challenges ahead. Thank you all who
are friends of the Children’s Home, who
have stood by us and helped to deliver
these excellent results.
— John Zimmerman
S T R A T E G I C P L A N …
STRATEGIC DIRECTION #1
A continuum of interconnected services that wraps seamlessly
around our clients.
ACTION PLAN #1
1.1 Develop A Service Culture That Builds Upon Client Strengths
To Achieve Long-Term Success
1.2 Enhance The Existing Continuum Of Care
1.3 Promote The Timely And Adequate Flow Of Information And
Resources
1.4 Improve Communication: “Make Sure The Right People Get
The Right Information At The Right Time To Do The Right
Thing”
STRATEGIC DIRECTION #2
Agency-wide philosophy toward treatment that addresses the
impact of trauma.
ACTION PLAN #2
2.1 Develop A Trauma-Sensitive Environment
2.2 Implement A Trauma Education Curriculum
2.3 Promote A Violence-Free Environment
STRATEGIC DIRECTION #3
Organizational development to align systems and resources with
quality outcomes.
ACTION PLAN #3
1.1 Establish An Agency-Wide System Of Standards For Defining
Success In Objective, Functional, And Measurable Terms For
Each Program And The Organization As A Whole
3.2 Research And Apply Best Practices To Address Current And
Emerging Client Needs
3.3 Ensure That Programs Have Adequate Resources To Achieve
Success
3.4 Establish A Stable, Qualified Workforce
3.5 Continuously Evaluate And Improve Organizational
Performance
STRATEGIC DIRECTION #4
Responsiveness to community needs to expand outreach,
resources, and partnerships.
ACTION PLAN #4
4.1 Assume A Leadership Position In Advocating For The Needs
Of Children, Families And Communities
4.2 Increase Community Participation In Program Planning,
Implementation, And Evaluation
4.3 Utilize Accreditations, Certifications & Licenses To
Demonstrate Excellence
4.4 Strengthen Public Relations, Marketing And External
Communication Efforts
PROGRAMS & SERVICES
Safe Term Placement
❤ Emergency Shelter
❤ Diagnostic Center
❤ Haskins’ Non-Secure Detention
Facility
Community Based
❤ Therapeutic After-School
Program
❤ Family Support Program
❤ Day Treatment Program
❤ Day School Program
❤ Supervised Independent
Living Program
❤ Mother/Baby Supervised
Independent Living Program
❤ Detention Alternative
Reporting Team
❤ Wilderness Adventure Program
Residential Care
❤ Residential Treatment Center
❤ “Close to Home” Foster Care
Services
❤ Ardsley Road Group Home
❤ Adoption Program
❤ Boys’ Group Home
Services
❤ Specialized Education Program
❤ Spiritual Life
❤ Recreation Program
❤ Friendship and Mentoring
Volunteer Program
❤ Health Services
❤ Psychiatric Services
❤ Performance Improvement
❤ Staff Education and
Development
STATEMENT OF ACTIVITIES
Year Ended June 30, 2007
Public Support & Revenue
Thanks to strong community and public support
our revenues for the 2006 - 2007 year were sufficient
to meet the ever-growing needs of the children and
families in our care.
Expenses
Tuition
20%
SOURCES OF REVENUE
Office of
Mental Health
8%
Office of
Children &
Family
Services
53%
Direct
Contracts
11%
Program
Grants
2%
Contributions
6%
Program Services
* Salaries $ 7,416,785
* Fringe Benefits 2,353,518
* Purchased Services 1,567,299
* Activities 156,296
* Food 384,862
* Clothing 104,852
* Prescriptions 177,924
* Supplies 311,359
* Rent / Utilities / Maintenance 481,650
* Transportation 119,097
* Insurance 185,115
* Interest / Depreciation 284,478
13,543,235
Supporting Services 1,227,526
TOTAL EXPENSES $ 14,770,761
Supporting Services
8%
F I N A N C I A L R E S U L T S
Program Services
92%
Program
Care Days
Educational Services . . . . . . . . . . . . . . . . . . . . . . . 17,996
Residential Treatment Center . . . . . . . . . . . . . . . . 15,670
Foster Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,611
Therapeutic After School Program . . . . . . . . . . . . . 6,538
Supervised Independent Living Program . . . . . . . . 5,552
Diagnostic Center . . . . . . . . . . . . . . . . . . . . . . . . . . 5,544
Day Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,620
Day School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 546
Ardsley Group Home . . . . . . . . . . . . . . . . . . . . . . . . 3,599
Boys’ Group Home . . . . . . . . . . . . . . . . . . . . . . . . . 3,618
Haskins Non-Secure . . . . . . . . . . . . . . . . . . . . . . . . 2,380
Emergency Shelter . . . . . . . . . . . . . . . . . . . . . . . . . 2,894
Family Support Program . . . . . . . . . . . . . . . . . . . . . 2,791
Detention Alternative Program . . . . . . . . . . . . . . . . . 308
Wilderness Adventure Program . . . . . . . . . . . . . . . . 250
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87,917