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Full Report - the Missouri Bar

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Information Technology<br />

Information technology advances at The <strong>Missouri</strong> <strong>Bar</strong><br />

during <strong>the</strong> past year were dominated by <strong>the</strong> development<br />

and implementation of a new eCommerce system.<br />

Items offered for sale though The <strong>Missouri</strong> <strong>Bar</strong> include<br />

CLE publications, CLE programs, and event/conference<br />

registrations. In <strong>the</strong> past, transactions with The <strong>Missouri</strong><br />

<strong>Bar</strong> were completed in various, and often labor intensive,<br />

methods. This resulted in extra work for bar staff and an<br />

inconsistent purchasing environment for members. To<br />

move forward, it was determined that an eCommerce system<br />

was needed that could be integrated with <strong>the</strong> organization’s<br />

membership management database. Also, due to<br />

<strong>the</strong> often complex pricing structure for CLE programs and<br />

conference registrations, it was also necessary to have a<br />

system that was highly customized.<br />

To that end, in late 2011 <strong>the</strong> development of a new<br />

eCommerce system was initiated. An internal team was<br />

formed and requirements of a new eCommerce system<br />

were documented. After a bidding process, a contract<br />

was signed with a third party company with experience<br />

in custom development of eCommerce systems and <strong>the</strong>ir<br />

integration into <strong>the</strong> state bar’s membership management<br />

application. During <strong>the</strong> last half of 2012, <strong>the</strong> eCommerce<br />

application and its numerous customizations were developed.<br />

In mid-December 2012, <strong>the</strong> eCommerce application<br />

was launched. Though <strong>the</strong>re are still improvements that<br />

need to be made, <strong>the</strong> goal of creating a system that has <strong>the</strong><br />

desired customizations and integration with <strong>the</strong> membership<br />

management application was achieved.<br />

O<strong>the</strong>r projects completed throughout <strong>the</strong> year include a<br />

major software upgrade of The <strong>Missouri</strong> <strong>Bar</strong>’s membership<br />

management application (iMIS), continued upgrades<br />

of <strong>the</strong> organization’s website to help meet <strong>the</strong> needs of<br />

members and <strong>the</strong> public, and information technology infrastructure<br />

upgrades.<br />

In addition, <strong>the</strong> election of members of <strong>the</strong> Young<br />

Lawyers’ Section Council took place using an internally<br />

developed online voting application. The goal is to utilize<br />

electronic voting using this method for all <strong>Missouri</strong> <strong>Bar</strong><br />

elections.<br />

Projects planned for 2013 include:<br />

• Adding refinements and additional functionality<br />

to <strong>the</strong> eCommerce system launched in late<br />

2012.<br />

• Installing and implementing IT support equipment<br />

associated with <strong>the</strong> addition of a third<br />

floor to The <strong>Missouri</strong> <strong>Bar</strong> Center.<br />

• Upgrading IT infrastructure to better manage<br />

higher website usage during peak periods<br />

(MCLE reporting, dues processing, online<br />

voting, etc.).<br />

• Developing and using online voting processes<br />

for <strong>Missouri</strong> <strong>Bar</strong> elections.<br />

• Creating an online fundraising application that<br />

will streamline <strong>the</strong> donation process.<br />

• Upgrading The <strong>Missouri</strong> <strong>Bar</strong>’s internal network/domain<br />

controllers.<br />

• Implementing, in conjunction with <strong>the</strong> eCommerce<br />

system, online payment of MCLE late<br />

fees.<br />

• Migrating and upgrading <strong>the</strong> dues process to a<br />

new server.<br />

• Making improvements to <strong>the</strong> MCLE process,<br />

including opening submission of hours at <strong>the</strong><br />

beginning of <strong>the</strong> reporting year and allowing<br />

online submission of previous MCLE hours.<br />

• Investigating listserv replacements that will<br />

better meet <strong>the</strong> needs of both <strong>the</strong> organization<br />

and its members.<br />

• Creating a custom time tracking/timesheet<br />

application for internal use at The <strong>Missouri</strong><br />

<strong>Bar</strong> that will allow for easier tracking of staff<br />

hours and less labor associated with managing<br />

staff hours.<br />

29

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