Aon Overview - CIONET
Aon Overview - CIONET
Aon Overview - CIONET
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<strong>Aon</strong> <strong>Overview</strong><br />
<strong>Aon</strong> Corporation<br />
• $8.5B in 2010 revenues<br />
• 59.000 colleagues in 500 offices<br />
across 120 countries<br />
<strong>Aon</strong> Risk Solutions <strong>Aon</strong> Benfield <strong>Aon</strong> Hewitt<br />
• Retail Brokerage<br />
• Risk Assessment and Advisory<br />
• Captive Management<br />
• Affinity Programs<br />
• Premium Finance<br />
• Claims Advocacy and<br />
Administration<br />
• Select Personal Lines<br />
• Treaty reinsurance brokerage<br />
• Facultative reinsurance<br />
brokerage<br />
• Capital Markets<br />
• Financial Advisory<br />
• Analytics and Technical Services<br />
• Claims Management<br />
• Human Capital Consulting<br />
• Employee Benefits<br />
• Executive & Broad-Based<br />
Compensation<br />
• Total Rewards<br />
• Employee Communications<br />
• Engagement & New Media<br />
Solutions<br />
• Human Resource Business<br />
Processing Outsourcing<br />
• Benefits Administration<br />
• $4.9B in 2010 revenues<br />
• 26.500 colleagues<br />
• $1.5B in 2010 revenues<br />
• 3.000 colleagues<br />
• $2.1B in 2010 revenues<br />
• 29.500 colleagues<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
1
What we needed<br />
One global sales & marketing platform to provide:<br />
• Cross business units visibility with consistent real-time Account information<br />
• A foundation for interactive marketing capabilities<br />
• Support for management in:<br />
– Determining next areas of focus for targeted sales & marketing activities<br />
– Assessing effectiveness of these activities<br />
– Forecasting new business revenues<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
2
Our global Salesforce.com deployment<br />
Legend:<br />
Complete<br />
In Progress<br />
Planned<br />
Deferred<br />
• Deployed in 80+ countries<br />
• 75 countries deployed in first 20 months of the project<br />
• Retired 30+ legacy sales systems<br />
• Over 10.000 client facing users across the three business units<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
3
8 Week Work Plan<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
4
The Revenue Engine<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
5
Marketing Automation through Eloqua<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
6
"Analytics as a Service" - Vortini<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
7
Results: Outperforming our Peers<br />
"Without the Revenue Engine and its tools,<br />
the economic crisis would have had a much<br />
bigger (negative) impact on our results."<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
8
Key Sucess Factors<br />
• SaaS enabled an accelerated delivery model<br />
• SaaS shifts focus to business transformation instead of technology<br />
• Active Executive sponsorship<br />
• Maniacal focus on program scope<br />
• Speed over Perfection<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
9
Building on the Revenue Engine Foundation<br />
DESTINATION<br />
‘Single way of providing distinctive value<br />
and unmatched service to our clients’<br />
CLIENT PROMISE<br />
GRIP<br />
Revenue Engine<br />
SALESFORCE.COM<br />
2006 2007 2008<br />
2009<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
10
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011 11
One question for the CIO<br />
"Can we please have your data"<br />
<strong>Aon</strong> Risk Solutions | EMEA | Sales & Marketing<br />
May 26, 2011<br />
12