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Delta Dental Premier® - Delta Dental Of Minnesota

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Selecting Your Dentist<br />

The following are tips to help you select a dentist:<br />

· Can the dentist coordinate all of the dental services you and your family members may<br />

need<br />

· Is the dentist accepting new patients<br />

· What are the office hours Are there evening or weekend appointments<br />

· What are the procedures for urgent or emergency care after hours<br />

· How long will you have to wait to get an appointment for routine exams and cleanings <br />

Acute or same-day care<br />

After-Hours Care<br />

Call your dental office, even if it is after regular office hours. Your dental office may have an<br />

emergency number for assistance if an emergency occurs after hours. For routine and<br />

non-emergency care, it is best to call during regular business hours.<br />

Seeing a Specialist<br />

You do not need a referral to see a specialist. When special services not provided by your regular<br />

dentist are needed, your dentist will help you find a specialist to treat your condition. You may also<br />

select a specialist yourself. Remember that you will receive the most comprehensive benefits<br />

when you select a <strong>Delta</strong> <strong>Dental</strong> Premier participating specialist.<br />

Quality Assurance<br />

Having a dentist you can trust is important in your overall health. All of the dentists listed in this<br />

directory meet network and credentialing standards, and have signed agreements with <strong>Delta</strong><br />

<strong>Dental</strong> of <strong>Minnesota</strong> to provide services, and submit claims for covered services directly to <strong>Delta</strong><br />

<strong>Dental</strong> of <strong>Minnesota</strong>. In addition, a participating dentist may not balance bill any amount over the<br />

allowed or approved amount on the Explanation of Benefits (EOB) issued to Participating dentists<br />

and the <strong>Delta</strong> <strong>Dental</strong> Subscriber. The subscriber’s only responsibility is for any co -payment,<br />

deductible or other non-covered service identified on the EOB. If, for any reason, you are not<br />

satisfied with the quality of care you received, please call Customer Service.<br />

I.D. Card<br />

Your <strong>Delta</strong> <strong>Dental</strong> I.D. card provides important benefit membership information.<br />

with you at all times and present it each time you see your <strong>Delta</strong> <strong>Dental</strong> dentist.<br />

Keep this card<br />

Your I.D. card does not guarantee eligibility for services. It is an information tool to be used by you<br />

and your dentist. Dentist verification and pre-estimate of benefits may still be necessary.

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