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FIME services for acquirers and integrators

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<strong>FIME</strong> <strong>services</strong><br />

<strong>for</strong> <strong>acquirers</strong> <strong>and</strong> <strong>integrators</strong>


<strong>FIME</strong> <strong>services</strong> <strong>for</strong> <strong>acquirers</strong> <strong>and</strong> <strong>integrators</strong><br />

When <strong>acquirers</strong> <strong>and</strong> payments <strong>integrators</strong> need trusted expertise <strong>and</strong> industry-reference tools <strong>for</strong> EMV migration<br />

<strong>and</strong> certification they choose <strong>FIME</strong> ® . Over the past seven years, <strong>FIME</strong> has managed more than 7,000 successful<br />

projects <strong>for</strong> more than 1,000 customers worldwide.<br />

“With <strong>FIME</strong>’s end-to-end support<br />

we were able to complete<br />

the project well ahead of schedule<br />

in one month instead of a<br />

potential two months. This has<br />

allowed us to get the lead on<br />

our competitors.”<br />

- Noor Islamic Bank<br />

Planning<br />

Preparation<br />

Acquirer Migration Project (A to Z)<br />

Deployment planning<br />

Setting deployment objectives<br />

Organisation <strong>and</strong> system impact analysis<br />

Vendor selection:<br />

- Business <strong>and</strong> technical training <strong>for</strong> EMV/Mobile<br />

- Host/Terminal management system vendors<br />

- Terminal Vendors<br />

- Test & certification – Services <strong>and</strong> tools<br />

Implementation Plan<br />

Supplied by the Payment Network<br />

Network interface testing<br />

Implementation debug testing<br />

Implementation certification testing<br />

Project management<br />

Key mangement set-up<br />

Planning <strong>and</strong> delivering an EMV migration project<br />

is simpler, faster <strong>and</strong> more cost-effective when you<br />

have proven expertise at your side throughout your<br />

project.<br />

<strong>FIME</strong> is the world-leader in EMV testing projects <strong>and</strong><br />

can be at your side from A to Z with implementation<br />

expertise <strong>for</strong> most payment networks:<br />

• MasterCard<br />

• Visa<br />

• Other major br<strong>and</strong>s<br />

• Domestic schemes<br />

Whatever stage you are at <strong>FIME</strong> can tailor project<br />

support to suit your needs from our modular product<br />

<strong>and</strong> service components:<br />

• Magstripe to contact chip migration<br />

• Contactless chip migration<br />

• Mobile migration<br />

Certification<br />

Terminal Implementation Testing<br />

MasterCard/Visa OnSite Terminal Testing<br />

Certification Test Solutions <strong>and</strong> Tools<br />

MasterCard Formal Approval<br />

Training <strong>and</strong> Consultant Support<br />

Wherever you are <strong>FIME</strong> is close-by with offices in all<br />

the major regions worldwide – America, Asia, Europe,<br />

Middle East <strong>and</strong> Africa, <strong>and</strong> India.<br />

Production<br />

End-to-end testing<br />

Production deployment<br />

2


Planning<br />

Consulting <strong>and</strong> training<br />

The successful delivery of a migration project depends upon how well you<br />

prepare your organisation with training <strong>and</strong> advice about EMV <strong>and</strong> mobile.<br />

Business managers, project managers <strong>and</strong> test teams in your organisation have<br />

different training needs; <strong>FIME</strong> can bring field-proven EMV <strong>and</strong> mobile/NFC<br />

migration expertise, which we can target towards each different audience,<br />

business <strong>and</strong> technical.<br />

Our consulting is targeted to help solve the migration situations you might<br />

face, such as planning your migration, terminal vendor selection, network testing,<br />

integration certification through to ongoing compliance maintenance –<br />

whether this be mobile, contactless or contact migration <strong>for</strong> POS or ATM.<br />

Preparation<br />

Network interface testing<br />

Network interface testing is often the first time <strong>acquirers</strong> come face to face<br />

with the complexities of EMV <strong>and</strong> the difficulties of training IT staff or finding<br />

resources with h<strong>and</strong>s-on network certification expertise.<br />

<strong>FIME</strong> has an alternative solution – outsource the project to <strong>FIME</strong>.<br />

Whether you are migrating to chip contact, contactless or mobile acceptance<br />

<strong>FIME</strong> offers:<br />

• A fast route to production with testing at your test site<br />

• Immediate access to the right test expertise <strong>and</strong> experience<br />

• Project management to drive resolution of test issues across your vendors<br />

<strong>and</strong> IT staff – including implementation debug <strong>and</strong> certification testing<br />

• Liaison with the test authority to achieve certification<br />

Certification<br />

Terminal implementation testing <strong>and</strong> <strong>for</strong>mal approval<br />

<strong>FIME</strong> is the world leader in terminal implementation test <strong>services</strong> <strong>and</strong> a<br />

MasterCard accredited service provider <strong>for</strong> <strong>for</strong>mal approval. In 2011, we<br />

assisted over 1,300 <strong>acquirers</strong> worldwide to complete their certification<br />

projects. We support Visa certification projects as well as domestic payment<br />

networks.<br />

Our aim is simple, to help <strong>acquirers</strong> achieve certification efficiently <strong>and</strong> cost<br />

effectively. Every acquirer is different with different project needs. Our modular<br />

range of products <strong>and</strong> <strong>services</strong> is targeted to meet these diverse needs:<br />

• High-speed outsourced project delivery <strong>for</strong> the shortest time to market<br />

• Test solutions that reduce the complexity of EMV <strong>and</strong> increase project<br />

management efficiency<br />

• Test solutions that reduce additional test iterations to save time <strong>and</strong> money<br />

Post certification<br />

Acquirer end to end testing (production/live environment)<br />

End-to-end testing of acquirer implementations is m<strong>and</strong>atory <strong>for</strong> first-time<br />

MasterCard deployments where there has been a major change to the implementation.<br />

Contact <strong>FIME</strong> to reserve your AETED test slot.<br />

3


Network interface test <strong>services</strong><br />

<strong>FIME</strong> can simplify migration by per<strong>for</strong>ming the network interface tests on behalf of the bank at the<br />

bank test site, using experienced <strong>FIME</strong> network test consultants.<br />

About network interface testing<br />

Certification of the network-interface connection is m<strong>and</strong>atory <strong>for</strong> all <strong>acquirers</strong> (or member service providers)<br />

connecting to the payment network. It is a one-off task <strong>for</strong> each transaction profile, which banks must complete<br />

prior to terminal implementation certification. The payment network supplies the test plan (based on the<br />

business requirements of your migration project) <strong>and</strong> certifies the test results.<br />

<strong>FIME</strong> network test components<br />

<strong>FIME</strong> supports a range of test component <strong>services</strong>, which banks can select to suit the needs of their migration<br />

project – whether this is a mag-stripe, contact or contactless migration. Test components <strong>for</strong> issuing networks<br />

are also listed as they often <strong>for</strong>m part of network migration projects.<br />

For a fast <strong>and</strong> efficient migration from A to Z, <strong>FIME</strong> can combine on-site network migration testing with on-site<br />

terminal implementation testing <strong>and</strong> terminal integration certification.<br />

Network interface test components<br />

Br<strong>and</strong> Bank Terminal / Network Test component<br />

ATM<br />

Banknet or MDS<br />

• Magstripe<br />

• M/Chip<br />

MasterCard<br />

Acquirer<br />

POS<br />

Banknet<br />

ATM<br />

Banknet or MDS<br />

• Magstripe<br />

• M/Chip<br />

• PayPass TM<br />

• Magstripe<br />

• M/Chip<br />

• Magstripe<br />

Issuer<br />

POS<br />

Banknet<br />

• M/Chip<br />

• PayPass<br />

Visa<br />

Acquirer<br />

Issuer<br />

ATM<br />

Base I<br />

POS<br />

Base I<br />

ATM<br />

Base I<br />

POS<br />

Base I<br />

• Base I Magstripe<br />

• Base I Chip Issuing<br />

• Base I Magstripe<br />

• Base I Chip Issuing<br />

• Contactless Issuing<br />

• Base I Magstripe<br />

• Base I Chip Issuing<br />

• Magstripe<br />

• Base I Chip Issuing<br />

• Contactless Issuing<br />

The suite of network test components you will need depends your network configuration. Since ATM <strong>and</strong> POS<br />

operate over different networks, each must be tested individually. Each test component allows time <strong>for</strong> network<br />

interface debugging <strong>and</strong> certification testing.<br />

<strong>FIME</strong> offers network testing <strong>for</strong> domestic networks <strong>and</strong> other transaction profiles. For further advice <strong>and</strong><br />

guidance about your network migration plan <strong>and</strong> the tools you will need, contact <strong>FIME</strong>.<br />

4


Terminal implementation test <strong>services</strong><br />

<strong>FIME</strong> offers two solutions <strong>for</strong> MasterCard <strong>and</strong> Visa terminal implementation<br />

projects, an outsource test model <strong>and</strong> an acquirer<br />

in-house test model. Both models are supported with industry<br />

leading test tools used to create your test environment, with <strong>for</strong>mal<br />

approval <strong>services</strong> where required, <strong>and</strong> with <strong>FIME</strong> test consultant<br />

expertise.<br />

Outsourced certification testing by <strong>FIME</strong><br />

Outsourced certification is <strong>for</strong> <strong>acquirers</strong> who are looking <strong>for</strong><br />

additional resource, or a high-speed route, to complete implementation<br />

certification. In this solution, a <strong>FIME</strong> test consultant<br />

per<strong>for</strong>ms certification testing at the acquirer site.<br />

Visa terminal implementation testing takes up to two days on site<br />

<strong>for</strong> each card interface. MasterCard certification testing takes up<br />

to four days on site <strong>for</strong> ATM, <strong>and</strong> up to three days on site <strong>for</strong> each<br />

POS card interface (contact or contactless). The consultant will<br />

co-ordinate with the <strong>FIME</strong> Formal Approval team <strong>for</strong> test-result<br />

certification.<br />

When using outsourced certification we aim to complete <strong>for</strong>mal<br />

approval of MasterCard test results in one iteration with a turnaround<br />

time reduced to one day.<br />

About terminal integration<br />

preparation <strong>and</strong> certification<br />

Terminal integration certification is ‘black box’<br />

test, which aims to ensure that your implementation<br />

is compliant with the rules <strong>and</strong> regulations<br />

of the payment network <strong>and</strong> meets minimum<br />

quality st<strong>and</strong>ards prior to release into the<br />

production environment.<br />

Certification testing is per<strong>for</strong>med across the<br />

entire implementation environment, not just<br />

the terminal.<br />

Card logs<br />

Test<br />

profiles<br />

In-house certification testing by <strong>acquirers</strong><br />

The <strong>FIME</strong> in-house certification test solution is <strong>for</strong> <strong>acquirers</strong> who<br />

require a flexible <strong>and</strong> efficient way managing their certification<br />

test operations.<br />

The heart of this solution is SAVVI:<br />

• A world-leading software package <strong>for</strong> the management of<br />

certification test projects<br />

• Simplifies <strong>and</strong> integrates the management of test plan extraction,<br />

the test cases <strong>and</strong> test results (card <strong>and</strong> simulator logs)<br />

• Increased convenience with automated loading <strong>and</strong> matching<br />

of card <strong>and</strong> simulator test logs<br />

• Saves time with automated the analysis of test results <strong>for</strong><br />

each test case <strong>and</strong> possible reduction the number of Formal<br />

Approval iterations<br />

• Simplifies issue identification by presenting the results in a<br />

high-level <strong>for</strong>mat, but still provides fast access to low-level<br />

logs<br />

• Easier <strong>for</strong> staff new to EMV with guidance on the test process<br />

<strong>and</strong> the expected results<br />

• Improves communication across your certification team with<br />

the automated summary of the project test status.<br />

SAVVI supports certification projects <strong>for</strong> POS (contact <strong>and</strong><br />

contactless interfaces) <strong>and</strong> ATM (contact interface). To complete<br />

the SAVVI test set up all that is required are the test card subsets,<br />

card-log capture tools <strong>and</strong> the host logs SAVVI accepts all common<br />

ATM log-file <strong>for</strong>mats.<br />

Implementation under test<br />

Terminal<br />

Host<br />

Simulator logs<br />

Payment network simulator<br />

5


Formal approval <strong>services</strong> <strong>and</strong> products<br />

Formal approval <strong>services</strong><br />

<strong>FIME</strong> supports all the MasterCard <strong>for</strong>mal approval <strong>services</strong> that <strong>acquirers</strong> are required to undertake:<br />

• M-TIP <strong>for</strong> certification of test results of contact interfaces on POS <strong>and</strong> ATM<br />

• PayPass M-TIP <strong>for</strong> the certification of test results on contactless interfaces on POS<br />

• FastTrack M-TIP <strong>for</strong> terminal certification common to multiple <strong>acquirers</strong><br />

• Acquirer End-to-End Testing <strong>for</strong> implementation testing prior to deployment<br />

Selecting your test solution <strong>for</strong> Visa <strong>and</strong> MasterCard certification<br />

<strong>FIME</strong> test solutions are modular, so <strong>acquirers</strong> can select just what is required. <strong>FIME</strong> has enhanced some MasterCard<br />

Formal Approval <strong>services</strong> with additional <strong>services</strong> to improve the pre-certification/certification process. The <strong>FIME</strong><br />

TwoPass service adds support <strong>for</strong> pre-certification testing to improve implementation preparation. The <strong>FIME</strong> ‘Plus’<br />

<strong>services</strong> adds four hours of remote technical support to the st<strong>and</strong>ard M-TIP <strong>and</strong> PayPass M-TIP Formal Approval.<br />

For each Formal Approval service, <strong>FIME</strong> has prepared a set of recommended tool suites <strong>for</strong> first time certification<br />

projects. All test tools may be purchased individually.<br />

Test solutions <strong>for</strong> contact interfaces (POS & ATM) - MasterCard example<br />

Solution M-TIP TwoPass M-TIP Plus M-TIP<br />

Formal approval M-TIP M-TIP M-TIP<br />

Additional <strong>services</strong><br />

Recommended test suite<br />

<strong>FIME</strong> TwoPass test service <strong>for</strong><br />

pre-certification<br />

Up to 4 hrs remote technical support<br />

M-TIP TwoPass suite<br />

• SAVVI<br />

• Subset M-TIP, InterOp<br />

• <strong>FIME</strong> Subset TwoPass<br />

• Smartspy contact<br />

• Log Reader<br />

Up to 4hrs remote<br />

technical support<br />

M-TIP Suite<br />

• SAVVI<br />

• Subset M-TIP, InterOp<br />

• Smartspy Contact<br />

• Log Reader<br />

Recommended<br />

test use<br />

• Pre-certification<br />

• Certification<br />

• Certification<br />

Test solutions <strong>for</strong> contactless terminal testing - MasterCard example<br />

Solution PayPass M-TIP PayPass M-TIP Plus<br />

Formal approval<br />

PayPass M-TIP<br />

Additional <strong>services</strong><br />

Up to 4 hrs remote technical support<br />

Recommended test suite<br />

PayPass Toolkit<br />

• Subsets 6CD, 7M <strong>and</strong> 8M<br />

• Log Reader<br />

Recommended<br />

test use<br />

• Certification<br />

• The PayPass toolkit also supports NIV<br />

6


<strong>FIME</strong> test tools<br />

<strong>FIME</strong> is the world’s leading manufacturer <strong>and</strong> supplier of payments test cards <strong>for</strong> network interface validation, precertification<br />

<strong>and</strong> certification testing. Out test cards offer the best balance of testing accuracy, speed <strong>and</strong> convenience,<br />

since they enable card-terminal transactions to occur in ‘real-time’ across the EMV interface.<br />

Automation tools <strong>for</strong> certification project <strong>and</strong> test result analysis<br />

SAVVI – Automated test analysis software reduces test time <strong>and</strong> test errors<br />

SAVVI is a class leading test analysis software package<br />

<strong>for</strong> Visa <strong>and</strong> MasterCard testing <strong>for</strong> contact <strong>and</strong><br />

contactless terminals.<br />

Automatic loading of test plans, card logs <strong>and</strong> simulator<br />

logs eliminate the need to manually document<br />

results in excel spreadsheets. Test results are automatically<br />

analysed against built-in test-plan analysis packs<br />

(Visa ADVT, M-TIP TwoPass, M-TIP <strong>and</strong> PayPass M-TIP).<br />

SAVVI presents the results via clean <strong>and</strong> simple user<br />

interface at a project level <strong>and</strong> at a detailed transaction<br />

level enabling testers to identify test issues efficiently<br />

<strong>and</strong> quickly.<br />

Built-in test scenario guides explain the test requirements <strong>and</strong> the expected target results <strong>for</strong> each scenario. SAVVI<br />

automatically packages completed test projects to avoid files being lost in <strong>for</strong>mal approval submission.<br />

Individual tests are gathered into card ‘subsets’ according to the test application. Descriptions of the most popular subsets<br />

are given below. <strong>FIME</strong> also provides other subsets <strong>for</strong> special situations, <strong>for</strong> example domestic or regional specific<br />

requirements.<br />

Test cards – Contact terminals<br />

Network Interface Validation<br />

Subset 3: MasterCard network validation of contact messages in a dual-message environment<br />

Subset 5: MasterCard PIN online management certification when implemented at country level<br />

Subset 13: MasterCard certification of acceptance terminals deployed in Sweden<br />

Certification<br />

Subset M-TIP: MasterCard M-TIP certification testing<br />

Subset Interop: MasterCard M-TIP certification testing<br />

Subset TwoPass: <strong>FIME</strong> pre-certification testing prior to MasterCard M-TIP<br />

ADVT: Visa contact terminal certification testing<br />

Test cards – Contactless terminals<br />

Network interface validation subsets<br />

Subset 7M: MasterCard network validation of PayPass M/Chip messages (dual-message)<br />

Subset 6 CD: MasterCard PayPass MagStripe messages (Credit/Debit)<br />

Certification subsets<br />

Subset 8M: MasterCard PayPass M-TIP certification testing<br />

CDET: Visa PayWave terminal certification testing<br />

7


AMERICAS<br />

Canada Montréal<br />

USA San Francisco<br />

EMEA<br />

France<br />

Paris Caen Rennes<br />

UAE Dubai<br />

INDIA<br />

India Bangalore<br />

ASIA / PACIFIC<br />

Korea Seoul<br />

Taiwan Taipei<br />

Japon Tokyo<br />

<strong>FIME</strong> advances end-to-end transaction solutions <strong>and</strong> mobile <strong>services</strong>, enabling market security <strong>and</strong> interoperability.<br />

As an independent worldwide leader in consulting <strong>and</strong> testing <strong>services</strong>, <strong>FIME</strong> ensures the compliance of<br />

mobile devices <strong>and</strong> chip-based applications to industry st<strong>and</strong>ards. Its international team works with manufacturers,<br />

banks <strong>and</strong> authorities within the EMV payments, mobile near field communication (NFC), telecom,<br />

transport <strong>and</strong> e-identity sectors.<br />

<strong>FIME</strong> offers a local presence across America, Asia, Europe, Middle East <strong>and</strong> Africa, <strong>and</strong> India, through its team of<br />

over 200 experts <strong>and</strong> consultants. Since 1995, <strong>FIME</strong> has exp<strong>and</strong>ed its global network of ISO 17025 accredited<br />

laboratories which provide official testing <strong>and</strong> certification <strong>services</strong>. <strong>FIME</strong>’s technical R&D expertise supports<br />

its customers’ technology implementations, accelerating time to market.<br />

For further in<strong>for</strong>mation about <strong>FIME</strong> acquirer products <strong>and</strong> <strong>services</strong> please contact:<br />

<strong>acquirers</strong>@fime.com <strong>for</strong> Europe, Middle East <strong>and</strong> Africa<br />

<strong>acquirers</strong>AP@fime.com <strong>for</strong> Asia Pacific<br />

<strong>acquirers</strong>IN@fime.com <strong>for</strong> the Indian subcontinent<br />

<strong>acquirers</strong>LAC@fime.com <strong>for</strong> Latin America<br />

<strong>acquirers</strong>NA@fime.com <strong>for</strong> North AmericaT<br />

www.fime.com<br />

<strong>FIME</strong> ® is a registered trademark of <strong>FIME</strong> SAS. <strong>FIME</strong> is a trading name <strong>for</strong> subsidiaries of Network Related Services SA, such as, but not<br />

limited to, <strong>FIME</strong> SAS, Feima Ltd Taiwan Branch, <strong>FIME</strong> Inc., <strong>FIME</strong> Korea Ltd or Silicomp India. These subsidiaries <strong>and</strong> Network Related Services<br />

SA are hereinafter referred to as ‘<strong>FIME</strong> ® ’. All other third party trademarks are the property of their respective owners.

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