FIME services for acquirers and integrators
FIME services for acquirers and integrators
FIME services for acquirers and integrators
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<strong>FIME</strong> <strong>services</strong><br />
<strong>for</strong> <strong>acquirers</strong> <strong>and</strong> <strong>integrators</strong>
<strong>FIME</strong> <strong>services</strong> <strong>for</strong> <strong>acquirers</strong> <strong>and</strong> <strong>integrators</strong><br />
When <strong>acquirers</strong> <strong>and</strong> payments <strong>integrators</strong> need trusted expertise <strong>and</strong> industry-reference tools <strong>for</strong> EMV migration<br />
<strong>and</strong> certification they choose <strong>FIME</strong> ® . Over the past seven years, <strong>FIME</strong> has managed more than 7,000 successful<br />
projects <strong>for</strong> more than 1,000 customers worldwide.<br />
“With <strong>FIME</strong>’s end-to-end support<br />
we were able to complete<br />
the project well ahead of schedule<br />
in one month instead of a<br />
potential two months. This has<br />
allowed us to get the lead on<br />
our competitors.”<br />
- Noor Islamic Bank<br />
Planning<br />
Preparation<br />
Acquirer Migration Project (A to Z)<br />
Deployment planning<br />
Setting deployment objectives<br />
Organisation <strong>and</strong> system impact analysis<br />
Vendor selection:<br />
- Business <strong>and</strong> technical training <strong>for</strong> EMV/Mobile<br />
- Host/Terminal management system vendors<br />
- Terminal Vendors<br />
- Test & certification – Services <strong>and</strong> tools<br />
Implementation Plan<br />
Supplied by the Payment Network<br />
Network interface testing<br />
Implementation debug testing<br />
Implementation certification testing<br />
Project management<br />
Key mangement set-up<br />
Planning <strong>and</strong> delivering an EMV migration project<br />
is simpler, faster <strong>and</strong> more cost-effective when you<br />
have proven expertise at your side throughout your<br />
project.<br />
<strong>FIME</strong> is the world-leader in EMV testing projects <strong>and</strong><br />
can be at your side from A to Z with implementation<br />
expertise <strong>for</strong> most payment networks:<br />
• MasterCard<br />
• Visa<br />
• Other major br<strong>and</strong>s<br />
• Domestic schemes<br />
Whatever stage you are at <strong>FIME</strong> can tailor project<br />
support to suit your needs from our modular product<br />
<strong>and</strong> service components:<br />
• Magstripe to contact chip migration<br />
• Contactless chip migration<br />
• Mobile migration<br />
Certification<br />
Terminal Implementation Testing<br />
MasterCard/Visa OnSite Terminal Testing<br />
Certification Test Solutions <strong>and</strong> Tools<br />
MasterCard Formal Approval<br />
Training <strong>and</strong> Consultant Support<br />
Wherever you are <strong>FIME</strong> is close-by with offices in all<br />
the major regions worldwide – America, Asia, Europe,<br />
Middle East <strong>and</strong> Africa, <strong>and</strong> India.<br />
Production<br />
End-to-end testing<br />
Production deployment<br />
2
Planning<br />
Consulting <strong>and</strong> training<br />
The successful delivery of a migration project depends upon how well you<br />
prepare your organisation with training <strong>and</strong> advice about EMV <strong>and</strong> mobile.<br />
Business managers, project managers <strong>and</strong> test teams in your organisation have<br />
different training needs; <strong>FIME</strong> can bring field-proven EMV <strong>and</strong> mobile/NFC<br />
migration expertise, which we can target towards each different audience,<br />
business <strong>and</strong> technical.<br />
Our consulting is targeted to help solve the migration situations you might<br />
face, such as planning your migration, terminal vendor selection, network testing,<br />
integration certification through to ongoing compliance maintenance –<br />
whether this be mobile, contactless or contact migration <strong>for</strong> POS or ATM.<br />
Preparation<br />
Network interface testing<br />
Network interface testing is often the first time <strong>acquirers</strong> come face to face<br />
with the complexities of EMV <strong>and</strong> the difficulties of training IT staff or finding<br />
resources with h<strong>and</strong>s-on network certification expertise.<br />
<strong>FIME</strong> has an alternative solution – outsource the project to <strong>FIME</strong>.<br />
Whether you are migrating to chip contact, contactless or mobile acceptance<br />
<strong>FIME</strong> offers:<br />
• A fast route to production with testing at your test site<br />
• Immediate access to the right test expertise <strong>and</strong> experience<br />
• Project management to drive resolution of test issues across your vendors<br />
<strong>and</strong> IT staff – including implementation debug <strong>and</strong> certification testing<br />
• Liaison with the test authority to achieve certification<br />
Certification<br />
Terminal implementation testing <strong>and</strong> <strong>for</strong>mal approval<br />
<strong>FIME</strong> is the world leader in terminal implementation test <strong>services</strong> <strong>and</strong> a<br />
MasterCard accredited service provider <strong>for</strong> <strong>for</strong>mal approval. In 2011, we<br />
assisted over 1,300 <strong>acquirers</strong> worldwide to complete their certification<br />
projects. We support Visa certification projects as well as domestic payment<br />
networks.<br />
Our aim is simple, to help <strong>acquirers</strong> achieve certification efficiently <strong>and</strong> cost<br />
effectively. Every acquirer is different with different project needs. Our modular<br />
range of products <strong>and</strong> <strong>services</strong> is targeted to meet these diverse needs:<br />
• High-speed outsourced project delivery <strong>for</strong> the shortest time to market<br />
• Test solutions that reduce the complexity of EMV <strong>and</strong> increase project<br />
management efficiency<br />
• Test solutions that reduce additional test iterations to save time <strong>and</strong> money<br />
Post certification<br />
Acquirer end to end testing (production/live environment)<br />
End-to-end testing of acquirer implementations is m<strong>and</strong>atory <strong>for</strong> first-time<br />
MasterCard deployments where there has been a major change to the implementation.<br />
Contact <strong>FIME</strong> to reserve your AETED test slot.<br />
3
Network interface test <strong>services</strong><br />
<strong>FIME</strong> can simplify migration by per<strong>for</strong>ming the network interface tests on behalf of the bank at the<br />
bank test site, using experienced <strong>FIME</strong> network test consultants.<br />
About network interface testing<br />
Certification of the network-interface connection is m<strong>and</strong>atory <strong>for</strong> all <strong>acquirers</strong> (or member service providers)<br />
connecting to the payment network. It is a one-off task <strong>for</strong> each transaction profile, which banks must complete<br />
prior to terminal implementation certification. The payment network supplies the test plan (based on the<br />
business requirements of your migration project) <strong>and</strong> certifies the test results.<br />
<strong>FIME</strong> network test components<br />
<strong>FIME</strong> supports a range of test component <strong>services</strong>, which banks can select to suit the needs of their migration<br />
project – whether this is a mag-stripe, contact or contactless migration. Test components <strong>for</strong> issuing networks<br />
are also listed as they often <strong>for</strong>m part of network migration projects.<br />
For a fast <strong>and</strong> efficient migration from A to Z, <strong>FIME</strong> can combine on-site network migration testing with on-site<br />
terminal implementation testing <strong>and</strong> terminal integration certification.<br />
Network interface test components<br />
Br<strong>and</strong> Bank Terminal / Network Test component<br />
ATM<br />
Banknet or MDS<br />
• Magstripe<br />
• M/Chip<br />
MasterCard<br />
Acquirer<br />
POS<br />
Banknet<br />
ATM<br />
Banknet or MDS<br />
• Magstripe<br />
• M/Chip<br />
• PayPass TM<br />
• Magstripe<br />
• M/Chip<br />
• Magstripe<br />
Issuer<br />
POS<br />
Banknet<br />
• M/Chip<br />
• PayPass<br />
Visa<br />
Acquirer<br />
Issuer<br />
ATM<br />
Base I<br />
POS<br />
Base I<br />
ATM<br />
Base I<br />
POS<br />
Base I<br />
• Base I Magstripe<br />
• Base I Chip Issuing<br />
• Base I Magstripe<br />
• Base I Chip Issuing<br />
• Contactless Issuing<br />
• Base I Magstripe<br />
• Base I Chip Issuing<br />
• Magstripe<br />
• Base I Chip Issuing<br />
• Contactless Issuing<br />
The suite of network test components you will need depends your network configuration. Since ATM <strong>and</strong> POS<br />
operate over different networks, each must be tested individually. Each test component allows time <strong>for</strong> network<br />
interface debugging <strong>and</strong> certification testing.<br />
<strong>FIME</strong> offers network testing <strong>for</strong> domestic networks <strong>and</strong> other transaction profiles. For further advice <strong>and</strong><br />
guidance about your network migration plan <strong>and</strong> the tools you will need, contact <strong>FIME</strong>.<br />
4
Terminal implementation test <strong>services</strong><br />
<strong>FIME</strong> offers two solutions <strong>for</strong> MasterCard <strong>and</strong> Visa terminal implementation<br />
projects, an outsource test model <strong>and</strong> an acquirer<br />
in-house test model. Both models are supported with industry<br />
leading test tools used to create your test environment, with <strong>for</strong>mal<br />
approval <strong>services</strong> where required, <strong>and</strong> with <strong>FIME</strong> test consultant<br />
expertise.<br />
Outsourced certification testing by <strong>FIME</strong><br />
Outsourced certification is <strong>for</strong> <strong>acquirers</strong> who are looking <strong>for</strong><br />
additional resource, or a high-speed route, to complete implementation<br />
certification. In this solution, a <strong>FIME</strong> test consultant<br />
per<strong>for</strong>ms certification testing at the acquirer site.<br />
Visa terminal implementation testing takes up to two days on site<br />
<strong>for</strong> each card interface. MasterCard certification testing takes up<br />
to four days on site <strong>for</strong> ATM, <strong>and</strong> up to three days on site <strong>for</strong> each<br />
POS card interface (contact or contactless). The consultant will<br />
co-ordinate with the <strong>FIME</strong> Formal Approval team <strong>for</strong> test-result<br />
certification.<br />
When using outsourced certification we aim to complete <strong>for</strong>mal<br />
approval of MasterCard test results in one iteration with a turnaround<br />
time reduced to one day.<br />
About terminal integration<br />
preparation <strong>and</strong> certification<br />
Terminal integration certification is ‘black box’<br />
test, which aims to ensure that your implementation<br />
is compliant with the rules <strong>and</strong> regulations<br />
of the payment network <strong>and</strong> meets minimum<br />
quality st<strong>and</strong>ards prior to release into the<br />
production environment.<br />
Certification testing is per<strong>for</strong>med across the<br />
entire implementation environment, not just<br />
the terminal.<br />
Card logs<br />
Test<br />
profiles<br />
In-house certification testing by <strong>acquirers</strong><br />
The <strong>FIME</strong> in-house certification test solution is <strong>for</strong> <strong>acquirers</strong> who<br />
require a flexible <strong>and</strong> efficient way managing their certification<br />
test operations.<br />
The heart of this solution is SAVVI:<br />
• A world-leading software package <strong>for</strong> the management of<br />
certification test projects<br />
• Simplifies <strong>and</strong> integrates the management of test plan extraction,<br />
the test cases <strong>and</strong> test results (card <strong>and</strong> simulator logs)<br />
• Increased convenience with automated loading <strong>and</strong> matching<br />
of card <strong>and</strong> simulator test logs<br />
• Saves time with automated the analysis of test results <strong>for</strong><br />
each test case <strong>and</strong> possible reduction the number of Formal<br />
Approval iterations<br />
• Simplifies issue identification by presenting the results in a<br />
high-level <strong>for</strong>mat, but still provides fast access to low-level<br />
logs<br />
• Easier <strong>for</strong> staff new to EMV with guidance on the test process<br />
<strong>and</strong> the expected results<br />
• Improves communication across your certification team with<br />
the automated summary of the project test status.<br />
SAVVI supports certification projects <strong>for</strong> POS (contact <strong>and</strong><br />
contactless interfaces) <strong>and</strong> ATM (contact interface). To complete<br />
the SAVVI test set up all that is required are the test card subsets,<br />
card-log capture tools <strong>and</strong> the host logs SAVVI accepts all common<br />
ATM log-file <strong>for</strong>mats.<br />
Implementation under test<br />
Terminal<br />
Host<br />
Simulator logs<br />
Payment network simulator<br />
5
Formal approval <strong>services</strong> <strong>and</strong> products<br />
Formal approval <strong>services</strong><br />
<strong>FIME</strong> supports all the MasterCard <strong>for</strong>mal approval <strong>services</strong> that <strong>acquirers</strong> are required to undertake:<br />
• M-TIP <strong>for</strong> certification of test results of contact interfaces on POS <strong>and</strong> ATM<br />
• PayPass M-TIP <strong>for</strong> the certification of test results on contactless interfaces on POS<br />
• FastTrack M-TIP <strong>for</strong> terminal certification common to multiple <strong>acquirers</strong><br />
• Acquirer End-to-End Testing <strong>for</strong> implementation testing prior to deployment<br />
Selecting your test solution <strong>for</strong> Visa <strong>and</strong> MasterCard certification<br />
<strong>FIME</strong> test solutions are modular, so <strong>acquirers</strong> can select just what is required. <strong>FIME</strong> has enhanced some MasterCard<br />
Formal Approval <strong>services</strong> with additional <strong>services</strong> to improve the pre-certification/certification process. The <strong>FIME</strong><br />
TwoPass service adds support <strong>for</strong> pre-certification testing to improve implementation preparation. The <strong>FIME</strong> ‘Plus’<br />
<strong>services</strong> adds four hours of remote technical support to the st<strong>and</strong>ard M-TIP <strong>and</strong> PayPass M-TIP Formal Approval.<br />
For each Formal Approval service, <strong>FIME</strong> has prepared a set of recommended tool suites <strong>for</strong> first time certification<br />
projects. All test tools may be purchased individually.<br />
Test solutions <strong>for</strong> contact interfaces (POS & ATM) - MasterCard example<br />
Solution M-TIP TwoPass M-TIP Plus M-TIP<br />
Formal approval M-TIP M-TIP M-TIP<br />
Additional <strong>services</strong><br />
Recommended test suite<br />
<strong>FIME</strong> TwoPass test service <strong>for</strong><br />
pre-certification<br />
Up to 4 hrs remote technical support<br />
M-TIP TwoPass suite<br />
• SAVVI<br />
• Subset M-TIP, InterOp<br />
• <strong>FIME</strong> Subset TwoPass<br />
• Smartspy contact<br />
• Log Reader<br />
Up to 4hrs remote<br />
technical support<br />
M-TIP Suite<br />
• SAVVI<br />
• Subset M-TIP, InterOp<br />
• Smartspy Contact<br />
• Log Reader<br />
Recommended<br />
test use<br />
• Pre-certification<br />
• Certification<br />
• Certification<br />
Test solutions <strong>for</strong> contactless terminal testing - MasterCard example<br />
Solution PayPass M-TIP PayPass M-TIP Plus<br />
Formal approval<br />
PayPass M-TIP<br />
Additional <strong>services</strong><br />
Up to 4 hrs remote technical support<br />
Recommended test suite<br />
PayPass Toolkit<br />
• Subsets 6CD, 7M <strong>and</strong> 8M<br />
• Log Reader<br />
Recommended<br />
test use<br />
• Certification<br />
• The PayPass toolkit also supports NIV<br />
6
<strong>FIME</strong> test tools<br />
<strong>FIME</strong> is the world’s leading manufacturer <strong>and</strong> supplier of payments test cards <strong>for</strong> network interface validation, precertification<br />
<strong>and</strong> certification testing. Out test cards offer the best balance of testing accuracy, speed <strong>and</strong> convenience,<br />
since they enable card-terminal transactions to occur in ‘real-time’ across the EMV interface.<br />
Automation tools <strong>for</strong> certification project <strong>and</strong> test result analysis<br />
SAVVI – Automated test analysis software reduces test time <strong>and</strong> test errors<br />
SAVVI is a class leading test analysis software package<br />
<strong>for</strong> Visa <strong>and</strong> MasterCard testing <strong>for</strong> contact <strong>and</strong><br />
contactless terminals.<br />
Automatic loading of test plans, card logs <strong>and</strong> simulator<br />
logs eliminate the need to manually document<br />
results in excel spreadsheets. Test results are automatically<br />
analysed against built-in test-plan analysis packs<br />
(Visa ADVT, M-TIP TwoPass, M-TIP <strong>and</strong> PayPass M-TIP).<br />
SAVVI presents the results via clean <strong>and</strong> simple user<br />
interface at a project level <strong>and</strong> at a detailed transaction<br />
level enabling testers to identify test issues efficiently<br />
<strong>and</strong> quickly.<br />
Built-in test scenario guides explain the test requirements <strong>and</strong> the expected target results <strong>for</strong> each scenario. SAVVI<br />
automatically packages completed test projects to avoid files being lost in <strong>for</strong>mal approval submission.<br />
Individual tests are gathered into card ‘subsets’ according to the test application. Descriptions of the most popular subsets<br />
are given below. <strong>FIME</strong> also provides other subsets <strong>for</strong> special situations, <strong>for</strong> example domestic or regional specific<br />
requirements.<br />
Test cards – Contact terminals<br />
Network Interface Validation<br />
Subset 3: MasterCard network validation of contact messages in a dual-message environment<br />
Subset 5: MasterCard PIN online management certification when implemented at country level<br />
Subset 13: MasterCard certification of acceptance terminals deployed in Sweden<br />
Certification<br />
Subset M-TIP: MasterCard M-TIP certification testing<br />
Subset Interop: MasterCard M-TIP certification testing<br />
Subset TwoPass: <strong>FIME</strong> pre-certification testing prior to MasterCard M-TIP<br />
ADVT: Visa contact terminal certification testing<br />
Test cards – Contactless terminals<br />
Network interface validation subsets<br />
Subset 7M: MasterCard network validation of PayPass M/Chip messages (dual-message)<br />
Subset 6 CD: MasterCard PayPass MagStripe messages (Credit/Debit)<br />
Certification subsets<br />
Subset 8M: MasterCard PayPass M-TIP certification testing<br />
CDET: Visa PayWave terminal certification testing<br />
7
AMERICAS<br />
Canada Montréal<br />
USA San Francisco<br />
EMEA<br />
France<br />
Paris Caen Rennes<br />
UAE Dubai<br />
INDIA<br />
India Bangalore<br />
ASIA / PACIFIC<br />
Korea Seoul<br />
Taiwan Taipei<br />
Japon Tokyo<br />
<strong>FIME</strong> advances end-to-end transaction solutions <strong>and</strong> mobile <strong>services</strong>, enabling market security <strong>and</strong> interoperability.<br />
As an independent worldwide leader in consulting <strong>and</strong> testing <strong>services</strong>, <strong>FIME</strong> ensures the compliance of<br />
mobile devices <strong>and</strong> chip-based applications to industry st<strong>and</strong>ards. Its international team works with manufacturers,<br />
banks <strong>and</strong> authorities within the EMV payments, mobile near field communication (NFC), telecom,<br />
transport <strong>and</strong> e-identity sectors.<br />
<strong>FIME</strong> offers a local presence across America, Asia, Europe, Middle East <strong>and</strong> Africa, <strong>and</strong> India, through its team of<br />
over 200 experts <strong>and</strong> consultants. Since 1995, <strong>FIME</strong> has exp<strong>and</strong>ed its global network of ISO 17025 accredited<br />
laboratories which provide official testing <strong>and</strong> certification <strong>services</strong>. <strong>FIME</strong>’s technical R&D expertise supports<br />
its customers’ technology implementations, accelerating time to market.<br />
For further in<strong>for</strong>mation about <strong>FIME</strong> acquirer products <strong>and</strong> <strong>services</strong> please contact:<br />
<strong>acquirers</strong>@fime.com <strong>for</strong> Europe, Middle East <strong>and</strong> Africa<br />
<strong>acquirers</strong>AP@fime.com <strong>for</strong> Asia Pacific<br />
<strong>acquirers</strong>IN@fime.com <strong>for</strong> the Indian subcontinent<br />
<strong>acquirers</strong>LAC@fime.com <strong>for</strong> Latin America<br />
<strong>acquirers</strong>NA@fime.com <strong>for</strong> North AmericaT<br />
www.fime.com<br />
<strong>FIME</strong> ® is a registered trademark of <strong>FIME</strong> SAS. <strong>FIME</strong> is a trading name <strong>for</strong> subsidiaries of Network Related Services SA, such as, but not<br />
limited to, <strong>FIME</strong> SAS, Feima Ltd Taiwan Branch, <strong>FIME</strong> Inc., <strong>FIME</strong> Korea Ltd or Silicomp India. These subsidiaries <strong>and</strong> Network Related Services<br />
SA are hereinafter referred to as ‘<strong>FIME</strong> ® ’. All other third party trademarks are the property of their respective owners.