2013 HP Exstream Americas User Conference
2013 HP Exstream Americas User Conference
2013 HP Exstream Americas User Conference
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<strong>2013</strong> <strong>HP</strong> <strong>Exstream</strong> <strong>Americas</strong> <strong>User</strong> <strong>Conference</strong><br />
Sunday, September 15<br />
12:00 - 6:00 pm<br />
6:00 - 9:00 pm<br />
Registration - Registration Desk 2, 3rd Floor<br />
Opening Reception - Salon I<br />
Monday, September 16<br />
7:00 - 10:00 am<br />
7:00 - 8:00 am<br />
8:00 - 8:15 am<br />
8:15 - 9:00 am<br />
9:00 - 10:00 am<br />
Registration - Registration Desk 2, 3rd Floor<br />
Breakfast - Salon BC<br />
Opening and Welcome, Salon E<br />
Opening Keynote Address; Mohan Nair, Salon E<br />
What's New With <strong>HP</strong> <strong>Exstream</strong> Avi Greenfield and Kent Lewis, Salon E<br />
Technical Beginner Technical Advanced Strategy for Business<br />
Room: Salon M Salon J Salon L<br />
10:00-10:15 AM<br />
10:15 - 11:15 am<br />
Best Practices for Upgrading to<br />
Version 8.0 - David Colvin and Ken<br />
LaRue<br />
Break<br />
Panel Discussion: <strong>HP</strong> <strong>Exstream</strong><br />
Interactive Use Cases - Carefirst and<br />
BCBS MN<br />
Moving to the cloud with <strong>HP</strong> <strong>Exstream</strong> -<br />
Jen Schodowski<br />
11:25 - 12:25 pm<br />
12:30 - 1:30 pm<br />
1:30 - 2:30 pm<br />
2:40 - 3:40 pm<br />
<strong>HP</strong> <strong>Exstream</strong> newest release<br />
overview - Ed Hunt and Pam Thomas<br />
Introduction to Connectors -<br />
Gergana Bond & Yibing Zhang<br />
<strong>HP</strong> <strong>Exstream</strong> Application Reporting<br />
Options - Steve Cheal<br />
Lunch - Salon E<br />
Importing Complex External Content<br />
and Intro to DXF - Christine Bark and<br />
Peter Beargie<br />
HCSC Takes Member Communications<br />
to the “<strong>Exstream</strong>”<br />
<strong>HP</strong> Relate: Sophisticated documents,<br />
simplified - Kent Lewis and Jan Dostal<br />
Solution Showcase, Break and Hands on - Salon I<br />
Panel Discussion: Moving to<br />
Electronic Delivery - Victor Hansen,<br />
3:40 - 5:00 pm Discover and Paul Desai, Citi<br />
6:00 - 9:30 pm<br />
Tuesday, September 17<br />
7:00 - 8:00 am<br />
8:00 - 8:30 am<br />
8:30 -9:15 am<br />
9:15 -9:30 am<br />
9:40 - 10:40 am<br />
10:40 - 11:00 am<br />
<strong>HP</strong> <strong>Exstream</strong> at GEICO - Danny Moore,<br />
GEICO<br />
Exstie Awards Dinner - Knibbe Ranch<br />
Roundtable: LUNATM - design of<br />
information for clear communications -<br />
Robert Linsky, NEPS<br />
Breakfast - Salon BC<br />
General Session: <strong>HP</strong> <strong>Exstream</strong> Strategy and Direction; Patrick Kehoe, Salon E<br />
<strong>HP</strong> <strong>Exstream</strong> Product Vision: Dan Beery, Salon E<br />
Taking OnBase to <strong>Exstream</strong>, Salon E<br />
Technical Beginner Technical Advanced Strategy for Business<br />
Room: Salon M Salon J Salon L<br />
Integrating Guidewire Claims Center<br />
Customer Communications with <strong>HP</strong><br />
Focusing on Container Based Design - Live at Nationwide - Sheri Gray and<br />
Pam Thomas and Ed Hunt<br />
Kevin King<br />
Break<br />
Beyond Claims: Using Analytics to<br />
Reduce Fraud, Contain Cost, AND<br />
Improve Customer Experience - Renee<br />
Zaremba & Andrew Davison
11:00 - 12:00 pm<br />
12:00 - 1:00 pm<br />
1:00 - 2:00 pm<br />
2:10 - 3:10 pm<br />
3:10 - 3:30 pm<br />
Multichannel Communications<br />
Design - Paul Brown and Steve Cheal<br />
Introduction to External Content and<br />
Letter Output Best Practices by The<br />
Principal - Christine Bark, Aaron<br />
Lamar, Missy Korell and Zakieh Nafeh<br />
(90 minute session)<br />
Best Practices for Deploying Remote<br />
Collaboration - Clay Hunsaker and<br />
Yibing Zhang<br />
Lunch - Salon E<br />
Email Communications: Integration<br />
and Delivery - Paul Brown and Bhupat<br />
Atluri<br />
<strong>HP</strong> <strong>Exstream</strong> Under the Hood - Dwane<br />
Gilvin<br />
Break - Solution Showcase, Salon I<br />
Beyond Core Systems: Integrating<br />
Relevant Customer Communications<br />
for Smart Process Applications -<br />
Robert Tucker and Renee Zaremba<br />
Transform multi-channel customer<br />
communications with advanced<br />
personalization - Kam Tang and Avi<br />
Greenfield<br />
<strong>HP</strong> <strong>Exstream</strong> CCM Portfolio - Avi<br />
Greenfield and Dan Beery<br />
3:40 - 4:40 pm<br />
DocGen on shared clouds, a case<br />
study by Standard Insurance - Jay<br />
Compton and Fredrick Roberts<br />
Advanced Table Concepts - David<br />
Colvin<br />
Best Practices in Campaign<br />
Management - Anastasiya<br />
Zdzitavetskaya<br />
Working with <strong>HP</strong> <strong>Exstream</strong> Customer Combining the benefits of AQS and Developing a document conversion<br />
4:45 - 5:45 pm Care - Bobby Boyd<br />
DXF in online systems - Peter Beargie strategy - Dan Beeco and Tony Burke<br />
6:00 - 7:15 pm<br />
7:30 PM<br />
Cocktail Reception - Solution Showcase, Salon I<br />
Account Manager Dinners<br />
Wednesday, September 18<br />
7:30 - 8:30 am<br />
Breakfast - Salon E<br />
Technical Beginner Technical Advanced Strategy for Business<br />
Room: Salon M Salon J Salon L<br />
Connectors - Producing On-demand<br />
8:30 - 9:30 am<br />
Customer Communications - Peter<br />
Demystifying Debug - Besty Keplinger Beargie & Gergana Bond<br />
Best Practices for Building a Mobile<br />
Strategy - Pau Soler and Loic Avenel<br />
9:30 - 10:30 am<br />
10:30 - 12:00 pm<br />
12:00 - 12:15 pm<br />
12:15<br />
Genius lab contest presentations, Salon E<br />
Ask the Experts, Salon E<br />
Closing Remarks, Salon E<br />
Box lunches and departures<br />
Agenda subject to change
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