CREDENTIALS

CREDENTIALS

YOU
You work hard to build your own reputation
and your business’ marketing success. So
you don’t want to risk working with people
that don’t understand you or your business.
You want an agency that’s built its
reputation on service, respect and results.
You want an agency whose director still
works firmly in the business - not on the
golf course.
And you want a creative team that’s
experienced and passionate, yet still easy
to work with.
So let me introduce…us!

US
Creatively
Strategic.
We’re a brand communications
agency, based in sunny Melbourne
and with clients around the world.
We create and deliver everything
you need for your brand
communications to be clearer,
more effective and a better
experience for your customers.
Our philosophy is to deliver
memorable, precise and
meaningful work that appeals
to its audiences and produces
results for our clients. And, along
the way, to enjoy working with our
clients and with each other.

GET CLEAR
We talk. You tell us what
you need to achieve. We
ask questions, think, and
reverse brief until we’re
crystal clear.
DEFINE
We develop our approach
and provide you with a
proposal and estimate.
Refine
We talk through our
drafts with you and work
together for the best
final outcome.
DEVELOP
PROCESS
We’ll create a world that fits yours – you don’t
need to fit into ours. With our talented and
experienced people, open minds, and clients
with complex and unique challenges, we can
always find a way.
Meanwhile behind the scenes, your account
manager’s hell bent on getting you the best
possible outcome, to time and budget, every
time. Rigorous processes and a leading job
management system mean we always have
an accurate picture of what’s going on. It’s not
glamorous - but it does ensure our work’s spot
on, however complex the job.
Once you’ve approved,
we get to work
on strategy and
creative concepts.
DELIVER
We make it happen,
track performance,
and adjust along the way
to maximise results.
LEARN
Once the DUST SETTLES,
we review the highs
and lows for an even
better job next time.

ROI
Why is so much marketing so easy to ignore
People are bored of mediocre marketing.
Who wants any more dull, irrelevant nonsense
no-one even notices
People want to deal with companies that talk
human-to-human, not brands that fire their
marketing at faceless targets.
We’re here to help our clients really connect
with their audiences and spend every dollar on
worthwhile, measurable work.
We know that success isn’t about winning
creative awards. It’s about the return you
make on your marketing investment - and
we’ll push you to measure us on it because
if you’re not successful, we wouldn’t expect
to retain your business.

SER-
VICE
‘Of course we can do that for you.’
That’s what you’ll hear from us.
Whatever it takes, we deliver.
We understand there’s always the
unexpected - and that’s when we
support you, not desert you. Even
when the going gets tough, we do
what we say with skill, humour,
and a great deal of thought.
That’s why people enjoy working with
us and our clients keep coming back.

WHAT WE DO
– strategy and planning
– brand identity
– brand communication
– ideas and concepts
– campaigns
– design and copywriting
– direct marketing
– digital and social media
– broadcast
– events and experiential
– custom publishing

CLIENTS
Here are some of the companies we’re
proud to have worked with.
We are proud to have Worked With leading australian and international organisations
HealthInsurance

NETWORK
The Hard Word is a free event series featuring
inspiring speakers providing insights into marketing
trends and topics. Staged every 4-6 weeks at Hard
Edge Media in South Melbourne, The Hard Word is
also a chance to meet and network with industry
professionals from Melbourne and beyond.
It’s part of how we keep learning, stay connected, and
do our bit for the Melbourne marketing community
that Hard Edge Media has grown up with.
www.hardword.com.au

BELIEVERS
We love what we do
because we know it
works. Which means
the people who trust
in our capabilities get
what they deserve
from us.
But don’t just take our
word for it. Here’s what
they think.
‘We have found their
level of service to be
exceptional.
Our business was
in need of a fresh
creative approach to
our marketing needs
and Hard Edge has
delivered this well
and truly above our
expectations.’
-
Paul Godenzi
National Sales
Manager
Cummins Filtration
(South Pacific)
‘I have found the
customer service
provided by all
members of the team
at HEM consistently
exceptional.
The HEM team are
always friendly, but
more importantly are
always well briefed
and across the
issues and projects
in question.
The level of
professionalism and
willingness to go
above and beyond
what would normally
be expected has been
a constant experience
throughout this time.’
-
Katrina Brown
Senior Manager
Mercedes-Benz
Financial Services
Australia
‘Both Andrew and
his team’s approach
is to work with
and understand the
business and then
move forward
with structure
and purpose.
Hard Edge Media
consistently provides
new and innovative
ideas that are driven
by achieving results,
not how much
money they can
make out of it.’
-
Rodney Ward
Business
Improvement
Manager
National Service
Mercedes-Benz
Commercial Vehicles
‘Hard Edge has shown
they can produce
creative work against
tight deadlines and
we have given
them many.
The team is unruffled
and professional
when the heat is on
and always produced
above and beyond.’
-
Jeffrey Fisher
General Manager
Corporate
Communications
Nissan Australia

NEXT
STEP
Fancy working with us, or for us,
or just having a conversation
about what we do
Do get in touch - we’d love to hear
from you.
Andrew Hardwick
Director
Hard Edge Media
P 03 9245 9245
W hardedgemedia.com
F facebook.com/HardEdgeMedia
B hardedgemedia.wordpress.com

337 Moray Street
South Melbourne
Victoria 3205
Telephone +61 3 9245 9245
Email enquiries@hardedgemedia.com
Website hardedgemedia.com
Facebook facebook.com/HardEdgeMedia
Blog hardedgemedia.wordpress.com