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<strong>purpose</strong><br />

<strong>pride</strong><br />

<strong>passion</strong><br />

n e w s p e o p l e b u s i n e s s b r a n d<br />

d e c e m b e r 2 0 1 1


Momentum Global Investment Management Think-Tank Banner 2000mm by 845mm<br />

Wednesday, September 14, 2011 4:50:55 PM<br />

DRAFTFCB CAPE TOWN MOME000949/E/4<br />

the no regrets<br />

investment<br />

strategy for<br />

your clients<br />

COVER<br />

Purpose. Pride. Passion. The drivers of the<br />

Momentum brand inspire all aspects of our<br />

business.<br />

3<br />

Pedals-full of <strong>purpose</strong><br />

All about the Momentum 94.7 Cycle Challenge<br />

6<br />

Viewers like us; they really, really like us<br />

The success of our TV ad campaign<br />

7<br />

AA, now that’s good news<br />

Fitch Ratings gives us the thumbs up<br />

8<br />

An economist in touch with emotion<br />

Meet Sheshi Kaniki<br />

10<br />

12<br />

14<br />

Tigers in the tank<br />

Momentum Wealth’s high-impact conferences<br />

The day the planets aligned…<br />

Learning & Development’s intergalactic mission<br />

The solution to New Year’s resolutions<br />

Wisdom from the Fairy Godmother<br />

contents<br />

6<br />

3<br />

8<br />

16<br />

Money Matters<br />

How to spend wisely over the holidays<br />

17<br />

Momentum Sales reaches new altitudes<br />

Recognising our high flyers<br />

18<br />

Momentum EB’s future takes shape<br />

The big move to new offices<br />

Introducing the Positive Return Fund – a NEW offer exclusive to Momentum Wealth.<br />

The Momentum Positive Return Fund enables your clients to make consistent positive growth through the following features:<br />

Capital preservation - A new fund that offers all the benefits of a unit trust fund – flexibility, transparency, simplicity –<br />

with the objective of not losing capital over a 12 month rolling period.<br />

19<br />

20<br />

21<br />

Meet the MO-MAN-IC<br />

EB’s new multi-tasking mascot<br />

What a year we had!<br />

Momentum Short-term Insurance reviews 2011<br />

More bang for Momentum Health<br />

members’ buck<br />

Be healthy, earn more returns<br />

12<br />

10<br />

Smooth investment returns - Evens out the volatility of markets to give you stable, consistent growth.<br />

Capital Growth - The fund objective is to outperform inflation over a rolling 3 year period.<br />

For more information on this new fund, visit www.momentum.co.za, contact your Momentum Marketing Adviser or contact<br />

Ryan Jamieson at Momentum Wealth on 012 673 7632*.<br />

22<br />

24<br />

Competitive spirit wins the day<br />

Fun and games at the Interdepartmental<br />

Challenge<br />

The mighty fine kitchen<br />

Momentum Mighty Hearts’ good deeds<br />

14<br />

19<br />

21<br />

investments<br />

*Standard call rates apply. Collective Investment Schemes in Securities (CIS) are generally medium to long term investments. The value of participatory interests may go down as well as up and past performance is not necessarily a guide to the future.<br />

CIS are traded at ruling prices and can engage in borrowing and scrip lending. A schedule of fees and charges and maximum commissions is available on request from the company/scheme. Commission and incentives may be paid and if so, would<br />

be included in the overall costs. Momentum Group Limited is an authorised financial services and credit provider (FSP 6406). Momentum Wealth (Pty) Ltd is an authorised financial services provider (FSP 657).<br />

20<br />

24<br />

MOME000949 Momentum Wealth_292x389E/4.indd 1<br />

2011/11/01 4:30 PM


2<br />

b r a n d m o m e n t s<br />

3<br />

Editor: Karishma Bhima<br />

Communication – Momentum: Brand<br />

Tel: 012 673 7961 Fax: 012 671 8656<br />

Cell: 071 884 5266<br />

E-mail: Karishma.Bhima@momentum.co.za<br />

Contributors: Sheshi Kaniki,<br />

Yvonne Ferguson, Lisinda Benadie,<br />

Dheshni Reddy, Carina Matthysen,<br />

Suretha Esterhuysen, Lucy Richardson,<br />

Serele Baker, Patricia Geldenhuys,<br />

Tshepo Matseba, Medupi Lamola,<br />

Heidi Bruce, Megan Travers,<br />

Pieter Erasmus, Clare Shelver, Cindy-<br />

Lee Rasdien, Naomi Grosse-Heitmeyer,<br />

Emmanuel Mahlangu.<br />

Publisher: Words’worth<br />

moment is the internal publication for the<br />

employees of Momentum. Articles selected<br />

for publication are edited/shortened for<br />

length and clarity. The editor is not obliged<br />

to carry all stories submitted. The views<br />

and opinions expressed in this publication<br />

are not necessarily those of the editor,<br />

Momentum or MMI Holdings.<br />

All rights reserved.<br />

Momentum head office:<br />

268 West Avenue, Centurion, 0157<br />

PO Box 7400, Centurion, 0046<br />

Tel: 012 671 8911<br />

www.momentum.co.za<br />

Momentum Group Ltd is a wholly-owned subsidiary of MMI Holdings Ltd.<br />

editorial<br />

When reflecting on a year gone by, I machines’ to raise awareness of the<br />

ask myself whether I am just a year causes close to their hearts. The race<br />

older or am I also a year wiser. I’d like would certainly be much the poorer<br />

to think that after a jam-packed 2011 without these colourful and committed<br />

we are all a little wiser considering all men and women.<br />

we have accomplished in the face of Also in this issue of moment, I<br />

much change and uncertainty.<br />

invite you to join me on a journey<br />

Change stretches us and takes us which recognises some of our many<br />

out of our comfort zone so we may successes, accomplishments and<br />

explore new frontiers and learn and triumphs. These range from the<br />

develop as we go along. All of us at Momentum Sales recognition events,<br />

Momentum and Metropolitan certainly to the kudos MMI recently earned on<br />

had the opportunity to flex our<br />

the local and global financial industry<br />

change-resilience muscles over the last platforms.<br />

12 months.<br />

Not forgetting there are only a few<br />

I am proud to be part of a company more weeks until 2012, the editorial<br />

with people who keep on giving and team have rallied the experts to give<br />

making a difference despite having us some pointers on how to start<br />

their own challenges to overcome. the New Year off on a good footing.<br />

That to me is commendable bravery. This includes valuable tips on how<br />

You will meet some of these special not to blow your budget during the<br />

colleagues in this edition of moment, holidays and how to make New Year’s<br />

ranging from our senior economist resolutions last until next December.<br />

to the Momentum Mighty Heart<br />

Let’s reflect on and celebrate our<br />

volunteers.<br />

magical moments of this year, with the<br />

Those who stand out at this time of wish for many more to be celebrated<br />

year, however, are the thousands of in 2012.<br />

cyclists who used the Momentum 94.7 Happy reading …<br />

Cycle Challenge to ride for a <strong>purpose</strong>.<br />

They dressed up in madcap costumes<br />

and tackled the route on a variety of<br />

one, two and even three-wheel ‘cycling<br />

pedals-full<br />

of <strong>purpose</strong><br />

Take 25 000 riders, over 400 Momentum supporters, one<br />

open road, and what you have is one of South Africa’s<br />

premier cycle events. Apart from offering the professional<br />

riders a platform to flex their competitive muscles, the<br />

Momentum 94.7 Cycle Challenge draws attention to a variety<br />

of exceptionally worthy causes.<br />

In this 3 rd year of our sponsorship of the<br />

event, we saw many more cyclists than<br />

before riding for a <strong>purpose</strong>. Awareness raised<br />

covered everything from children with cancer,<br />

breast cancer awareness, education to animal<br />

anti-cruelty. If you want to get involved visit<br />

www.cyclechallenge.co.za/charity for a list of<br />

charities that were represented.<br />

It’s all about doing something for someone<br />

or something else!<br />

Many people enter the Momentum<br />

94.7 Cycle Challenge for<br />

personal achievement. But<br />

there is a growing number<br />

of riders who enter for a<br />

<strong>purpose</strong>.<br />

turning over a healthier leaf<br />

Health and wellbeing was the clarion Some 725 MMI staff members also<br />

call that drew 2 678 Momentum and went for voluntary counseling and<br />

Metropolitan staff members to the testing (VCT).<br />

first MMI wellness event held from<br />

Everybody who participated in<br />

19–21 October. Our staff in Centurion the wellness expo could also enjoy<br />

and Cape Town made the most of a massage, received a free gift, and<br />

the opportunity to have their health stood the chance to win fabulous<br />

assessed and their bodies pampered. prizes. Reine Bensch from Momentum<br />

Health assessments offered<br />

won a laptop at the Centurion<br />

included glucose, cholesterol, blood event, and Wendy Mtshintshi, from<br />

pressure and body mass index (BMI) Metropolitan in Cape Town, won a 51”<br />

measurements.<br />

HD LCD TV.<br />

Turn to page 4<br />

for more …<br />

m o m e n t d e c e m b e r 2 0 1 1


4 b r a n d m o m e n t s<br />

5<br />

Who’s ready for the race<br />

Sometimes we dress up just<br />

because … some of the causes<br />

represented on race day.<br />

Momentum staff and<br />

entertainers keep the riders<br />

pumped up and refreshed.<br />

Purpose in action –<br />

making dreams come true<br />

Stepping out<br />

for a <strong>purpose</strong><br />

A month before race day, 20 of<br />

our own limber athletes took<br />

on an obstacle course with a<br />

difference at the combination<br />

launch of Momentum’s<br />

new “Stiletto” TV ad and<br />

the Momentum 94.7 Cycle<br />

Challenge.<br />

The idea was to leverage<br />

the connection between the ad<br />

and the race – feet! So, Race<br />

for a Purpose was the way<br />

to go. At each of 10 “water<br />

points”, the athletes had to<br />

complete an activity before<br />

they could proceed to the next<br />

station. One of the tasks was<br />

swopping their comfortable<br />

running shoes for a beautiful<br />

pair of red ones. Even the men<br />

got into the spirit of things,<br />

and much fun was had by all!<br />

The staff Ride for a Purpose<br />

campaign also included<br />

an online video and photo<br />

competition. Staff was asked<br />

to showcase their <strong>passion</strong> for<br />

their cause in a photo or video,<br />

taken with their cell phone,<br />

and submit it online where it<br />

was rated by their colleagues.<br />

Natalie Camara submitted<br />

the winning video, in support<br />

of the Niki Duarte Project for<br />

people with leukaemia. The<br />

winning photo was sent in<br />

by Liezell Fourie in aid of the<br />

Help Keep Us Safe epilepsy<br />

organisation. They both<br />

received a R1 000 voucher<br />

from thebrandshop, and<br />

the charities they represent<br />

each received a R2 500 cash<br />

donation.<br />

The staff launch ended<br />

with an auction of the red<br />

shoes featured in the TV ad.<br />

Enough funds were raised<br />

for Momentum to donate<br />

R2 500 each to POWA (People<br />

Opposing Women Abuse)<br />

and Saving Private Rhino, an<br />

organisation that fights against<br />

rhino poaching.<br />

A variety of interesting contraptions were employed to draw<br />

attention to and raise awareness of their owners’ causes.<br />

m o m e n t d e c e m b e r 2 0 1 1


a n d m o m e n t s<br />

b u s i n e s s m o m e n t s<br />

6 7<br />

from soul to stiletto’s:<br />

viewers like us;<br />

they<br />

Momentum’s latest television<br />

advertising campaign is proving<br />

to be a hit with viewers, as the<br />

research shows.<br />

The numbers<br />

do the talking<br />

The<br />

“Soul<br />

Record”<br />

spot<br />

The<br />

industry<br />

norm<br />

Prompted noting<br />

59 26<br />

Verified noting<br />

32 13<br />

Liking score<br />

7.8 6.9<br />

According to Millward Brown research, the<br />

first advert in the series of three, called “Soul<br />

Record” has scored well above the sector<br />

norm for noting and liking. Conceptualised by<br />

Draftfcb Cape Town and produced by Giant<br />

Films, the ad simply and elegantly conveys<br />

<strong>passion</strong> and knowledge, Momentum’s two key<br />

brand characteristics.<br />

Two men – a shopkeeper and a potential<br />

customer – have a discussion about jazz. As<br />

it plays out, it becomes obvious that both<br />

guys truly love the genre and know a great<br />

deal about it. The ad wants the viewer to link<br />

Momentum and its diverse product range to<br />

the store and the myriad records available;<br />

like us!<br />

and the knowledgeable and empathetic<br />

shopkeeper with the Momentum broker.<br />

“At the moment, most financial services<br />

ads appear to be taking one of two routes:<br />

‘price competitive’ or ‘ethereal’,” says Danie<br />

van den Bergh, head of brand at Momentum.<br />

“Our approach is more tangible – instead<br />

of poetry or prose, it alludes to the wide<br />

choice Momentum offers and demonstrates<br />

the Momentum broker’s <strong>passion</strong> and<br />

understanding of that choice.”<br />

“Crucial, too, is the relationship of<br />

mutual trust and respect the viewer can see<br />

developing between the shopper and the<br />

storekeeper. We want our target audience<br />

to realise that they could have a similar<br />

relationship with the company and the brand.”<br />

A red step forward<br />

On 1 November, Momentum’s new advert<br />

made its debut on television. Called<br />

“Stilettos”, the commercial opens as a<br />

stylish man in his late 30s walks into a<br />

very plush shoe boutique with a strange,<br />

yet very specific request. The shopper<br />

knows exactly what he wants while the<br />

shop owner guides him to make the<br />

perfect choice.<br />

This ad demonstrates how Momentum has<br />

products and solutions for everyone, no<br />

matter how specific their requirements. It<br />

also shows really <strong>passion</strong>ate people who<br />

know what they want and are helped by a<br />

like-minded expert to find exactly what it<br />

is they are looking for. It’s an example of<br />

two great minds thinking alike.<br />

AA, now that’s<br />

good news!<br />

The Fitch Ratings agency in London has<br />

showered MMI Holdings, Momentum and<br />

Metropolitan with A-ratings. If this was<br />

school, we would have been very close to the<br />

top of our class.<br />

According to Fitch, the good ratings are<br />

based on the MMI group’s strong capital<br />

position, solid domestic franchise, strong<br />

and diversified distribution network and<br />

robust performance. On the downside, some<br />

earnings volatility stemming from the group’s<br />

exposure to investment markets and the<br />

continued challenging South African economic<br />

environment have prevented us from<br />

receiving AAA ratings.<br />

Fitch believes that the merged MMI has<br />

created a stronger and more competitive,<br />

insurance-based financial services group<br />

both locally and in Africa. With its enlarged<br />

footprint, MMI is well positioned to expand<br />

its activities into additional African countries.<br />

The agency expects the MMI group to benefit<br />

from growth opportunities, economies of<br />

scale (through MetLife’s and Momentum’s<br />

complementary target markets and<br />

resources), cross-selling of insurance-based<br />

financial products and capital efficiencies.<br />

After only a year in the market, MMI<br />

was ranked 48 th in the Sunday Times’<br />

Business Times Top 100 Companies list<br />

published on 30 October 2011. The only<br />

life insurance company to beat us was<br />

Clientèle Life in position 38.<br />

The awards are based on earnings<br />

for shareholders, calculated on share<br />

price performance, for R10 000 invested<br />

over five years. The period for the 2011<br />

awards was from 1 October 2006 to 30<br />

September 2011. Our compound growth<br />

the ratings<br />

AA Momentum and Metropolitan’s National Insurer Financial<br />

Strength (IFS) ratings<br />

AA- Momentum and Metropolitan’s National Long-term rating<br />

A Momentum and Metropolitans’ subordinated debt<br />

A+ MMI Holdings Limited’s National Long-term rating<br />

What they mean<br />

AAA the best quality companies, reliable and stable<br />

AA quality companies, a bit higher risk than AAA<br />

A economic situation can affect these companies’ financials<br />

What do the ratings mean for us<br />

Dr Sheshi Kaniki, MMI’s senior economist,<br />

explains that the A-ratings received by MMI,<br />

Momentum and Metropolitan mean that<br />

all three companies are well capitalised,<br />

have made sound investment decisions<br />

and are very capable of paying back their<br />

debt. “It indicates that we are held in high<br />

regard within financial markets and can<br />

raise capital at low rates of interest because<br />

investors should feel confident to lend to our<br />

companies. This also supports our plans to<br />

expand further into Africa.”<br />

the new kid cracks the top<br />

over the five-year period was 15.24%,<br />

compared to Cleintèle Life’s results of<br />

18.60%.<br />

how we compare<br />

Over 5 years<br />

Over 10 years<br />

Clientèle Life (38) – 18.60% MMI Holdings (72) – 16.47%<br />

MMI Holdings (48) – 15.24% Sanlam (73) – 16.38%<br />

Sanlam (54) – 14.50% Discovery (77) – 15.51%<br />

Discovery (55) – 14.33% Liberty (92) – 12.02%<br />

Liberty (68) – 11.69%


8<br />

p e o p l e m o m e n t s<br />

p e o p l e m o m e n t s<br />

9<br />

an economist in<br />

touch with emotion<br />

An organisation – like a person –<br />

that knows where it is going and<br />

why, is most likely to succeed.<br />

Dr Sheshi Kaniki talks to moment<br />

about <strong>purpose</strong>, feelings and finance.<br />

Consumer<br />

confidence is<br />

a number that<br />

tells us how<br />

people feel<br />

about where<br />

the economy<br />

is going. It is<br />

an attempt<br />

to quantify<br />

people’s<br />

sentiments<br />

about economic<br />

conditions.<br />

“Economics is a social science,” says Sheshi,<br />

Momentum and MMI’s senior economist. “It<br />

deals with human behavior, people’s choices<br />

and their disappointments.” He backs up his<br />

statement by explaining the loaded nature<br />

of economic data. “When we talk about<br />

unemployment statistics, remember the<br />

household that survives on a granny’s old age<br />

pension because her son, the father of two<br />

or three young children, cannot find a job.<br />

Sheshi behind the scenes<br />

Imagine how ashamed and inadequate that<br />

makes him feel. The unemployment rate is a<br />

number with tremendous human interaction<br />

behind it.”<br />

Why organisations need to feel<br />

Organisations are not the heartless entities<br />

we sometimes believe them to be, says<br />

Sheshi. “When we do what we do with<br />

<strong>passion</strong> and a sense of <strong>purpose</strong>, we are likely<br />

to do it well and with a view that extends<br />

beyond our own benefit. This inevitably<br />

translates into bottom line value.”<br />

The secret to creating common <strong>purpose</strong><br />

is values and leadership. An organisation<br />

that has shared values and leaders who set<br />

the example in terms of living them, is well<br />

on its way to creating a culture of common<br />

<strong>purpose</strong>. “Anybody who leads is responsible<br />

to live and communicate the values – that is<br />

the starting point of organisational <strong>purpose</strong>.”<br />

Sheshi was born in Tanzania, grew up<br />

He has a daughter and three sons and<br />

in Swaziland, did his master’s degree in describes his wife as his best friend and<br />

Zimbabwe and obtained his PhD in South “an amazing, multi-talented woman”. A<br />

Africa. “My father was an academic whose qualified sociologist, she currently works at<br />

main concern was the right education for GIBS as a programme manager.<br />

his children,” remembers Sheshi. He chose Sheshi is a pastor in his church and<br />

economics ahead of history and geography, between his duties there and raising his<br />

and never looked back.<br />

family, he doesn’t have much idle time.<br />

He met his wife while studying and living He does, however, love sports, including<br />

in Zimbabwe between 1998 and 2003. He athletics (“I was on my school team”),<br />

also found faith in that time and as a result basketball (“a bit of a joke at my height!”)<br />

has fond memories of Zimbabwe.<br />

and soccer. He has also learned to enjoy<br />

In 2003, Sheshi moved with his wife and rugby and cricket: “You have to get with the<br />

8-month old son to South Africa courtesy programme in South Africa.” Far from being<br />

of a scholarship to complete his PhD at UCT a couch potato, though, Sheshi rises early<br />

and Wits. When he graduated in 2007, he most mornings to get in his own exercise.<br />

was offered a job with the Economic Policy “If I don’t do it before the day starts, I<br />

Research Institute and for the next year and don’t find the time.”<br />

a half travelled through Africa to develop Our senior economist leads a full life;<br />

social security programmes.<br />

confident he is fulfilling his divine <strong>purpose</strong>.<br />

A momentous journey<br />

Sheshi joined Momentum in June 2008 to<br />

work with Morris Mthombeni on Momentum’s<br />

involvement in the public/private discussions<br />

on national social security reforms.<br />

As his network inside the company grew,<br />

so did opportunities arrive. “We work with<br />

people here, not with our laptops,” smiles<br />

Sheshi. “As you meet people, you are<br />

exposed to their work and vice versa. We<br />

also see the possibilities in people.” Dan<br />

Moyane saw such possibilities in Sheshi and<br />

asked him to use his economics expertise to<br />

help build Momentum’s profile in the market.<br />

“I jumped at the opportunity to combine<br />

work with my two other <strong>passion</strong>s: writing and<br />

public speaking.” Sheshi became Momentum’s<br />

voice and face in the media, offering an<br />

informed opinion on the impact of domestic<br />

and global economics on the financial<br />

services industry.<br />

Soon Sheshi’s public profile opened new<br />

doors internally. In the latter part of 2010 he<br />

started doing economic analyses for Dieter<br />

von Staden, the head of strategic intelligence<br />

for MMI, and in the first half of 2011, he<br />

moved into the strategic space permanently.<br />

Sheshi is grateful that his Momentum<br />

journey has allowed him to apply his two<br />

favourite areas of economics, namely<br />

development economics and financial<br />

economics. “I write reports on the economy<br />

and where it is going, while also influencing<br />

social security policy in the country. I am<br />

blessed by the best of both worlds.”<br />

m o m e n t d e c e m b e r 2 0 1 1

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