Enterprise Support - Service Strategies
Enterprise Support - Service Strategies
Enterprise Support - Service Strategies
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Today’s Global <strong>Support</strong> Challenges<br />
Increase <strong>Support</strong><br />
Revenues<br />
More Value-Added <strong>Service</strong>s<br />
Reduce <strong>Support</strong> Costs<br />
Utilization<br />
Consolidation<br />
<strong>Support</strong> Automation<br />
Expanded Partner<br />
Relationships<br />
Sales and <strong>Support</strong> Channels<br />
external from organization<br />
Increased<br />
Complexity<br />
Minutes=Millions<br />
<strong>Support</strong>ing Customer’s<br />
Business – Not just<br />
your Product<br />
Compliance<br />
>16,000 regulations<br />
worldwide
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