Know your service rights and responsibilities - Department of Public ...
Know your service rights and responsibilities - Department of Public ...
Know your service rights and responsibilities - Department of Public ...
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The SAPS Commitment to the Victim<br />
It is the commitment <strong>of</strong> the SAPS to treat the victim <strong>of</strong> domestic<br />
violence with sensitivity <strong>and</strong> care.<br />
The SAPS will:<br />
• Treat you with respect <strong>and</strong> dignity<br />
• Listen to what you have to say<br />
• Not insult or blame you or suggest that it was <strong>your</strong> own fault that you were<br />
abused<br />
• Assist you with empathy <strong>and</strong> care<br />
• Inform you <strong>of</strong> <strong>your</strong> <strong>rights</strong> <strong>and</strong> options<br />
• Make an effort to find someone to address you in a language you underst<strong>and</strong><br />
• Take <strong>your</strong> statement in privacy <strong>and</strong> not in the presence <strong>of</strong> the abuser or the<br />
public<br />
• Decide, on the basis <strong>of</strong> <strong>your</strong> statement, whether to arrest the abuser <strong>and</strong> take<br />
his/her firearm, as well as determine <strong>your</strong> needs <strong>and</strong> how to assist you.<br />
The SAPS will also assist you, where possible to:<br />
l<br />
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Obtain medical assistance<br />
Find a shelter, <strong>and</strong><br />
Find counselling.<br />
The SAPS will inform you <strong>of</strong>:<br />
l<br />
l<br />
l<br />
l<br />
l<br />
l<br />
l<br />
l<br />
The support <strong>service</strong>s which are available in the area<br />
Shelters in the area if you need to leave <strong>your</strong> home<br />
Counselling <strong>service</strong>s<br />
Nearby hospitals<br />
Ambulance <strong>service</strong>s<br />
Medical practitioners<br />
Services that are for free, <strong>and</strong><br />
The time <strong>of</strong> day these <strong>service</strong>s are available.<br />
It will also be ensured that a medical <strong>of</strong>ficer collects <strong>and</strong> records any medical evidence in<br />
support <strong>of</strong> a criminal charge.<br />
You will be accompanied to <strong>your</strong> home to assist you in collecting personal property, if this is<br />
provided for in a Protection Order issued by the court.<br />
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