April 12, 2013 - San Antonio News

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PAGE 10 TALESPINNER April 12, 2013 April 12, 2013 TALESPINNER PAGE 11 Continuous ideas earn Skylark second consecutive AF award By Jose T. Garza III Sports Editor Skylark Bowling Center manager Steve Thompson is perpetually thinking of new ideas to make the bowling alley a first-rate destination. Continuous enhancements have recently led to the Skylark being named Bowling Program of the Year for a second consecutive year. Highlighted in its awards package was the Skylark being No. 1 in the Air Force for providing outstanding food and customer service. To better serve its customers, furniture was upgraded and flat screen televisions were added in 2012. Management also installed a cosmic bowling system. The bowling alley provided competitive action for its patrons when it hosted the 2012 Armed Forces Bowling Tourney in May. It also afforded them the opportunity to compete with bowling’s best when the Skylark hosted the inaugural Bowling with the Stars Pro-Am League Event in August featuring pro bowlers Brian Voss, Robert Smith, Michael Haugen Jr. and Missy Parkin. The bowling center introduced another inaugural event, Bowl with the Grinch, in December that saw 97 kids and families participate in fun bowling activities. Thompson hopes to accumulate success akin to pro basketball hall of famer Phil Jackson, who won three consecutive championships twice as head coach of the Chicago Bulls and Los Angeles Lakers. “We want to keep our success going and get as many awards in a row as we can get,” Thompson said. “It is good to get that recognition and know that we are doing a good job, but we can’t stop just because we got (the award). “We have to keep doing what we are doing because we have a winning formula,” Skylark Bowling Center Duty Manager Steve Blake said. “We have a pretty good staff at the Skylark so we have to continue helping each other out.” Thompson feels the Skylark’s staff shares the same goal as he does in continuing to provide the best customer service possible for its patrons. He said his staff wants to keep the train rolling with success amid the changes the facility underwent last year. “The service people get makes them consider going back,” Thompson said. “They could go somewhere that could be the greatest place in the world, but if they don’t have a great experience there, then maybe they don’t want to go back. We want to continue to offer those great experiences to people.” Blake said customer service is the essential key in attaining a third consecutive Air Force award. “We have to treat our customers the best way we can,” Blake said. “We are here for the Airmen and technical training students. They are the main reason we offer our services.” Thompson said he can tweak previous concepts to make them fresh for new customers. He can also draw ideas from bowling centers outside of base. “We will listen to what other people are doing,” Thompson said. “We will take the core of an idea and put our own spin on it, so the ideas don’t have to necessarily come from within. If an idea sounds good and we think we can pull it off, we will try it,” The Skylark will resume its youth bowling league in June. All youth league bowlers will compete in the Bowling with the Stars event in August against pro bowlers Randy Pedersen, Rhino Page, Jason Belmonte and Diandra Asbaty. Lt. Col Norman Cannon, 802nd Force Support Squadron commander, is confident the Skylark will keep the ball rolling for success. “Continuing to think of new ideas, watching the bowling industry, and to get us to continually match if not exceed the industry is key,” Cannon said. “I am confident we can win three to five years in a row because there’s no one in the Air Force who can top the Skylark’s success.” Photos by Alan Boedeker Customers at the Skylark Bowling Center enjoy an evening of cosmic bowling, one of the activities that helped the bowling center win a second straight Best in Air Force award. Above: Mandy Youngdale checks out her shoes from Arturo Macias, during open bowling times at the Skylark Bowling Center. Youngdale, from Muncie, Ind., was here to see her brother Anthony graduate from Basic Military Training. Center: Rachelle Terrones, military spouse, picks up her order from Mary Ann Cannon at the Skylark Bowling Center’s snack bar.
PAGE 12 TALESPINNER April 12, 2013 Lackland Main Exchange takes a bite out of dining bill April 15 Military shoppers basking in the relief of completing their taxes can also find many happy returns at the Lackland Main Exchange Food Court on April 15 as those using a MILITARY STAR® Card will receive 20 percent off their entire food order. “After filing taxes, a good meal in the food court is a just reward,” said the Exchange’s Food Court Manager, Bill Sheridan. “Diners who reach for a MILITARY STAR® Card at an Exchange direct-operated restaurant get 10 percent off their bill every day. But, for this special occasion, we’re doubling the savings.” In addition to getting more for less at the food court, MILI- TARY STAR® Card holders receive exclusive savings at the pump with a five cents a gallon discount every time they fuel up at the Express. On top of the everyday savings, steeper discounts are offered periodically throughout the year. Fire Safety Tips SPRING CLEAN UP ❀ Maintain only what you need and dispose of waste safely. ❀ Reduce or eliminate hazardous materials in your home. ❀ Hazardous materials can fuel a fire and can be dangerous! FACTS: Clutter can make extinguishment hard for firefighters! ✿ Spring cleaning can improve home fire safety. ✿ Reduce clutter in home and garage. ✿ Clutter can also make escaping a fire challenging. ✿ Clutter does not start a fire but will increase fuel load. JBSA Fire Emergency Services 671-2921
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April 12, 2013 - San Antonio News

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