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Overview - The Washington Circle

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<strong>Overview</strong>:<br />

<strong>The</strong> <strong>Washington</strong> <strong>Circle</strong><br />

Performance Measures<br />

for Alcohol and Other Drugs<br />

With support from the<br />

Center for Substance Abuse Treatment, SAMHSA<br />

www.washingtoncircle.org<br />

3/30/04<br />

1


<strong>Overview</strong> of Presentation<br />

• <strong>Washington</strong> <strong>Circle</strong> history<br />

• Substance abuse performance measures<br />

• Challenges in calculating measures<br />

• Next steps<br />

www.washingtoncircle.org<br />

3/30/04<br />

2


<strong>Washington</strong> <strong>Circle</strong> History<br />

• Convened by SAMHSA’s Center for<br />

Substance Abuse Treatment (CSAT) in<br />

March 1998<br />

• Group of national experts<br />

• Guided by 15 person policy committee<br />

• Biannual meetings supplemented by<br />

conference calls<br />

• Technical support by Brandeis University<br />

(through Brandeis/Harvard NIDA Center)<br />

www.washingtoncircle.org<br />

3/30/04<br />

3


<strong>Washington</strong> <strong>Circle</strong> Policy Group Members*<br />

Frank McCorry PhD, Chair<br />

New York State Office of Alcoholism and Substance Abuse<br />

Thomas Babor PhD MPH<br />

Dept. of Psychiatry<br />

University of Connecticut Health Center<br />

John Bartlett MD MPH<br />

<strong>The</strong> Forum on Performance Measures<br />

Mady Chalk PhD<br />

Division of Services Improvement<br />

Center for Substance Abuse Treatment<br />

Doreen Cavanaugh PhD<br />

Institute for Healthcare Research and Policy<br />

Georgetown University<br />

Allen Daniels EdD<br />

Alliance Behavioral Care<br />

Spencer Falcon MD<br />

Private Healthcare Systems, Inc.<br />

Deborah Garnick ScD<br />

Schneider Institute for Health Policy<br />

<strong>The</strong> Heller School, Brandeis University<br />

David R Gastfriend MD<br />

Addiction Research Program, Mass. General Hospital<br />

Dept. of Psychiatry, Harvard Medical School<br />

www.washingtoncircle.org<br />

Suzanne Gelber PhD<br />

SGR Health, Ltd. and the Avisa Group<br />

Patricia A Harrison PhD<br />

Minnesota Dept. of Health and Family Support<br />

Constance Horgan ScD<br />

Schneider Institute for Health Policy<br />

<strong>The</strong> Heller School, Brandeis University<br />

Keith Humphreys PhD<br />

Veterans Administration, Stanford University<br />

A Thomas McLellan PhD<br />

Treatment Research Institute<br />

Constance Perchura PhD<br />

Robert Wood Johnson Foundation<br />

Rhonda Robinson-Beale MD<br />

Cigna Behavioral Health<br />

Sara Wattenberg, LCSW-C<br />

Division of Services Improvement<br />

Center for Substance Abuse Treatment<br />

Constance Weisner, DrPH MSW<br />

Dept. of Psychiatry,<br />

Univ. of California, San Francisco<br />

3/30/04<br />

4


WC Subcommittees<br />

• Adolescent<br />

• Opioid Treatment<br />

• Public Sector<br />

• Technical Specification<br />

www.washingtoncircle.org<br />

3/30/04<br />

5


Goals<br />

• Develop and pilot test performance<br />

measures for substance abuse treatment<br />

• Promote adoption of these measures by<br />

public and private stakeholders<br />

www.washingtoncircle.org<br />

3/30/04<br />

6


Framework -- Continuum of Care<br />

1. Prevention/Education – Activities to raise the<br />

awareness of substance abuse as a major debilitating<br />

disorder affecting individuals, families, and society<br />

2. Recognition – Efforts at case-finding, including:<br />

screening, assessment, and referral<br />

3. Treatment – Activities associated with<br />

rehabilitation of individuals who have an alcohol or<br />

other drug disorder diagnosis<br />

4. Maintenance – Activities related to sustaining longterm<br />

positive outcomes<br />

www.washingtoncircle.org<br />

3/30/04<br />

7


1. Prevention Education<br />

• Educating Patients About Substance Abuse --<br />

Percent of adult members with primary care visits<br />

who are advised or given information about<br />

substance abuse.<br />

• Preventive Interventions for Family Members<br />

or Significant Others of Substance Abuse<br />

Clients in Treatment -- Percent of survey<br />

respondents who report using substance abuse<br />

services and who also report that their family<br />

member/significant other received preventive<br />

interventions.<br />

www.washingtoncircle.org<br />

3/30/04<br />

8


2. Recognition<br />

• Identification -- Percent of adult members with<br />

an AOD service, defined as a diagnosis of AOD<br />

abuse or dependence or a specific AOD-related<br />

service, on an annual basis.<br />

• Initiation -- Percent of adults with an<br />

inpatient AOD admission or with an outpatient<br />

service for AOD abuse or dependence and any<br />

additional AOD services within 14 days.<br />

www.washingtoncircle.org<br />

3/30/04<br />

9


3. Treatment<br />

• Engagement - Percent of adults<br />

diagnosed with AOD disorders that receive<br />

two additional AOD services within 30 days<br />

of the initiation of care.<br />

• Linkage of Detoxification and<br />

Substance Abuse Plan Services --<br />

Percent of patients with an index<br />

detoxification who receive additional AOD<br />

services within 14 days following<br />

detoxification.<br />

www.washingtoncircle.org<br />

3/30/04<br />

10


4. Maintenance<br />

• Maintenance of Treatment Effects --<br />

Percent of clients who report specific services<br />

provided by the plan to promote and sustain<br />

positive treatment outcomes post discharge.<br />

www.washingtoncircle.org<br />

3/30/04<br />

11


<strong>Washington</strong> <strong>Circle</strong> Performance Measures<br />

Domain<br />

Measure<br />

Education<br />

Recognition<br />

Treatment<br />

Educating Patients about AOD Disorders<br />

Identification<br />

Initiation<br />

Engagement<br />

Linkage of Detoxification and AOD Plan<br />

Services<br />

Interventions for Family Members/Significant<br />

Others of AOD Clients in Treatment<br />

Maintenance<br />

Maintenance of Treatment Effects<br />

www.washingtoncircle.org<br />

3/30/04<br />

12


Adoption by National Committee<br />

on Quality Assurance (NCQA)<br />

• Part of Health Plan Employer and Information<br />

Dataset (HEDIS) 2004<br />

• 60 process and outcome measures<br />

• Used by commercial, Medicare and Medicaid plans<br />

www.washingtoncircle.org<br />

3/30/04<br />

13


Challenges<br />

• Patients’ and providers’ behavior<br />

• Organizational structure of AOD services<br />

• Information issues<br />

• Programming and computational issues<br />

www.washingtoncircle.org<br />

3/30/04<br />

14


First Challenge: Patients’ and<br />

Providers’ Behavior<br />

• Privacy concerns<br />

• Misreporting of AOD services<br />

www.washingtoncircle.org<br />

3/30/04<br />

15


Second Challenge: Organizational<br />

Structure of Service Provision<br />

• Employee Assistance Program<br />

• Benefit design<br />

• Employer and MCO carve-outs<br />

www.washingtoncircle.org<br />

3/30/04<br />

16


Pathways to Behavioral Healthcare<br />

Payer<br />

HMO<br />

PPO or<br />

Other<br />

Make<br />

Buy<br />

Internal Provision<br />

External Contract<br />

MBHO, other<br />

Adapted from: Hodgkin D, Horgan CM, Garnick DW. Make or buy:<br />

HMOs’ contracting arrangements for mental health care. Administration<br />

and Policy in Mental Health 1997; 27(4).<br />

www.washingtoncircle.org<br />

3/30/04<br />

17


Data Fragmentation Caused by<br />

Carve-Out Pathways<br />

Pathway<br />

Health plans with<br />

internal provision of<br />

AOD services<br />

Health plans with<br />

carve-out contracts<br />

to MBHOs<br />

Data Available<br />

• Medical data for all enrollees<br />

• AOD data only for enrollees whose employers do not<br />

carve-out to MBHOs.<br />

• Medical data for all enrollees<br />

• May be able to obtain AOD data from their own MBHO<br />

• Cannot easily obtain AOD data for enrollees<br />

whose employers carve out to multiple vendors<br />

MBHOs<br />

• AOD data only<br />

• For most vendors, enrollees come from a range of<br />

MCO and employer contracts<br />

www.washingtoncircle.org<br />

3/30/04<br />

18


Potential Solutions to Structural Issues<br />

• MCO responsible for incorporating MBHO data<br />

• Subset the enrollee population into those for<br />

whom the MCO is responsible for the behavioral<br />

health care and those for whom employers have<br />

carved out behavioral health care<br />

• Evaluate if some measures are suitable for MBHO<br />

data analysis without medical data<br />

www.washingtoncircle.org<br />

3/30/04<br />

19


Third Challenge: Information Issues<br />

• Coding of diagnoses and procedures<br />

- ability to determine detoxification services<br />

- coding system does not cover AOD procedures<br />

- data accuracy<br />

• Record keeping without standardized data format<br />

www.washingtoncircle.org<br />

3/30/04<br />

20


Fourth Challenge: Programming<br />

and Computational Issues<br />

• Establishing new episodes<br />

• Size of managed care plans<br />

www.washingtoncircle.org<br />

3/30/04<br />

21


Pathways to Behavioral Healthcare<br />

Payer<br />

HMO<br />

PPO or<br />

Other<br />

Make<br />

Buy<br />

Internal Provision<br />

External Contract<br />

MBHO, other<br />

Adapted from: Hodgkin D, Horgan CM, Garnick DW. Make or buy:<br />

HMOs’ contracting arrangements for mental health care. Administration<br />

and Policy in Mental Health 1997; 27(4).<br />

www.washingtoncircle.org<br />

3/30/04<br />

22


Data Fragmentation Caused<br />

by Carve-Out Pathways<br />

Pathway<br />

Health plans with<br />

internal provision<br />

of AOD services<br />

Health plans with<br />

carve-out<br />

contracts to<br />

MBHOs<br />

Data Available<br />

• Medical data for all enrollees<br />

• AOD data only for enrollees whose employers do not<br />

carve-out to MBHOs.<br />

• Medical data for all enrollees<br />

• May be able to obtain AOD data from their own MBHO<br />

• Cannot easily obtain AOD data for enrollees<br />

whose employers carve out to multiple vendors<br />

MBHOs<br />

• AOD data only<br />

• For most vendors, enrollees come from a range of<br />

MCO and employer contracts<br />

www.washingtoncircle.org<br />

3/30/04<br />

23


Potential Solutions to Structural Issues<br />

• MCO responsible for incorporating MBHO data<br />

• Subset the enrollee population into those for<br />

whom the MCO is responsible for the behavioral<br />

health care and those for whom employers have<br />

carved out behavioral health care<br />

• Evaluate if some measures are suitable for<br />

MBHO data analysis without medical data<br />

www.washingtoncircle.org<br />

3/30/04<br />

24


<strong>Washington</strong> <strong>Circle</strong><br />

Continuing Efforts<br />

• Ongoing measure development<br />

• Adolescent<br />

• Opioid Treatment<br />

• Public Sector<br />

• Collaboration with National Committee<br />

on Quality Assurance (NCQA)<br />

www.washingtoncircle.org<br />

3/30/04<br />

25


To find out more….<br />

• www.washingtoncircle.org<br />

• Conceptual framework<br />

McCorry F, Garnick DW, Bartlett J, Cotter F, Chalk M.<br />

Developing Performance Measures for Alcohol and Other Drug<br />

Services in Managed Care Plans. <strong>The</strong> Joint Commission<br />

Journal on Quality Improvement, 26(11):633-643, November 2000.<br />

• Pilot test results for adults in commercial<br />

managed care organizations<br />

Garnick DW, Lee MT, Chalk M, Gastfriend D, Horgan CM,<br />

McCorry F, McLellan AT and Merrick EL. Establishing the<br />

Feasibility of Performance Measures for Alcohol and Other Drugs,<br />

Journal of Substance Abuse Treatment, 23:375-385, December 2002.<br />

www.washingtoncircle.org<br />

3/30/04<br />

26

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