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Value of Virtual Infrastructure - HITS Nova Scotia

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<strong>Value</strong> <strong>of</strong> <strong>Virtual</strong><br />

Desk Top<br />

<strong>Infrastructure</strong><br />

Lauren MacDougall, Communications Manager, <strong>HITS</strong>-NS<br />

There a lot <strong>of</strong> hype these days<br />

about cloud-based computing or<br />

the cloud. Another way to<br />

describe this means <strong>of</strong> managing<br />

data is virtual desktop<br />

infrastructure (VDI).<br />

<strong>Virtual</strong> desktop infrastructure<br />

(VDI) is the practice <strong>of</strong> hosting a<br />

desktop operating system within a<br />

virtual machine (VM) running on a<br />

centralized server. 1 In other<br />

words, a desktop computer can<br />

access multiple applications<br />

without having to physically<br />

maintain specific s<strong>of</strong>tware or<br />

worry about compatibility issues<br />

between various applications. In<br />

the technology discipline,<br />

compatibility is referred to as<br />

interoperability.<br />

There are two aspects <strong>of</strong><br />

virtualization: (1) desktop and (2)<br />

server. The key benefits for both<br />

server and desktop virtualization<br />

are consolidation (the process <strong>of</strong><br />

placing multiple operating systems<br />

on the same piece <strong>of</strong> hardware),<br />

mobility (the ability to move<br />

operating systems between pieces<br />

<strong>of</strong> hardware quickly) and<br />

administration (desktops and<br />

servers can be deployed in a<br />

matter <strong>of</strong> minutes vs. hours).<br />

The big difference between server<br />

and desktop virtualization is the<br />

fact that servers have always been<br />

centralized. Currently, 80 per cent<br />

<strong>of</strong> the provincial Data Centre’s<br />

servers are virtual.<br />

<strong>HITS</strong>-NS has negotiated an<br />

enterprise license agreement with<br />

VMWare for various products.<br />

Before VMWare, all provincial<br />

servers resided within the<br />

provincial Data Centre. Now with<br />

desktop virtualization, the same<br />

can be said about our<br />

desktops. The physical device<br />

(i.e. PC) sits in front <strong>of</strong> the end<br />

user, but the applications actually<br />

run on servers in the Data<br />

Centre. This means that desktops<br />

now benefit from the same<br />

advantages that servers<br />

have…increased security,<br />

increased reliability, back-up and<br />

disaster recovery capabilities,<br />

centralized management and in<br />

the long run…reduced costs. VDI<br />

also centralizes desktop support<br />

virtually eliminating the need for<br />

IT support staff to go to various<br />

locations to troubleshoot desktop<br />

issues.<br />

<strong>HITS</strong>-NS’ mission is to enrich the<br />

circle <strong>of</strong> care through the secure<br />

delivery and support <strong>of</strong> provincial<br />

health care information systems<br />

and services. VDI assists <strong>HITS</strong>-NS<br />

in achieving our mission by<br />

providing many benefits to <strong>Nova</strong><br />

<strong>Scotia</strong>’s health care infrastructure<br />

and the end user.


Benefits <strong>of</strong> VDI to Users<br />

User mobility<br />

As more and more applications<br />

become available to health care<br />

providers, so too do the<br />

demands on end users’<br />

computer resources. Through<br />

VDI, applications can operate<br />

independent <strong>of</strong> others avoiding<br />

the conflict between versions <strong>of</strong><br />

JAVA, web browsers, etc.<br />

Consistent and secure user<br />

experience in multiple locations.<br />

Benefits <strong>of</strong> VDI to IT<br />

Administrators<br />

Centralized desktop<br />

management<br />

Application compatibility issues<br />

reduced or eliminated<br />

Increased data security<br />

Reduced costs<br />

Hardware independence<br />

Reduced support calls<br />

Long-term cost and carbon<br />

footprint reductions<br />

An average PC under a<br />

moderate load will consume<br />

approximately 200 watts/hr,<br />

which equals 4.8<br />

kilowatts/day assuming it’s<br />

on for the entire day. This<br />

same PC will use half <strong>of</strong><br />

that when running VDI so<br />

2.4 KW/day. On average,<br />

virtual desktops under the<br />

same load will only<br />

consume approximately<br />

0.21 KW/day so the overall<br />

power consumption per<br />

desktop is reduced by a<br />

little less than half.<br />

April 2012<br />

As applications are upgraded<br />

throughout their lifecycles, the<br />

VD solution provides a<br />

consistent, common<br />

environment for testing<br />

purposes and delivery,<br />

reducing support costs and<br />

downtimes.<br />

Advantages <strong>of</strong> <strong>Virtual</strong> Servers<br />

Consolidates servers to reduce<br />

costs and maximize utilization<br />

<strong>of</strong> resources<br />

Better use <strong>of</strong> hardware. One<br />

physical server can host a<br />

number <strong>of</strong> virtual servers,<br />

depending on the applications<br />

Once you virtualize a server, it<br />

is completely portable -<br />

anything you can do with a file,<br />

you can do with a virtualized<br />

server<br />

Provides easier disaster<br />

recovery and more flexible<br />

backups. Administrators can<br />

back up individual files or the<br />

entire server, which isn’t easily<br />

achieved with a physical<br />

server.<br />

Applications can be accessed<br />

and run on remote servers at<br />

the provincial Data Centre<br />

rather than stored on the end<br />

user’s PC.<br />

The enterprise agreement with<br />

VMware could potentially save<br />

<strong>HITS</strong>-NS and our clients more<br />

than 40% over the next three<br />

years.<br />

2 | P a g e

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