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Judgement framework - Care Quality Commission

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Stage 4: Outcome 13<br />

Outcome 13 (Regulation 22)<br />

Staffing<br />

Outcome 13<br />

Compliance<br />

The provider has met all aspects of this safety and quality regulation<br />

as the outcome described in the guidance about compliance is fully<br />

met (refer to the guidance about compliance for detail).<br />

Case study 1<br />

A domiciliary care service provides care to a range of clients. The registered<br />

manager ensures that the staffing mix is suitable to meet the range of<br />

assessed needs of the people who use the service. When there are changes<br />

to a person’s care plan, this is always reviewed to ensure that the allocated<br />

staff are able to continue to meet their needs. Whenever new staff members<br />

start or any new agency staff used, there is always an induction to ensure<br />

they are competent for the role they need to do and that they know how to<br />

seek advice and report concerns.<br />

112<br />

<strong>Care</strong> <strong>Quality</strong> <strong>Commission</strong>: Guidance about compliance <strong>Judgement</strong> <strong>framework</strong> March 2010

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