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Your guide to how we work - HSBC careers site

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Dear Colleague<br />

Welcome <strong>to</strong> <strong>HSBC</strong>, and <strong>we</strong>lcome <strong>to</strong> this handbook.<br />

“<br />

If <strong>we</strong> can all bring<br />

<strong>HSBC</strong>’s values <strong>to</strong><br />

life in our daily <strong>work</strong>,<br />

it will make all the<br />

difference.<br />

”<br />

This handbook is an important part of our journey <strong>to</strong>wards becoming the<br />

best place <strong>to</strong> bank, the best place <strong>to</strong> invest, and the best place <strong>to</strong> <strong>work</strong>.<br />

How successful <strong>we</strong> are in this is going <strong>to</strong> depend heavily on <strong>how</strong> <strong>we</strong> treat<br />

each other and, of course, our cus<strong>to</strong>mers. If <strong>we</strong> can all bring <strong>HSBC</strong>’s values<br />

<strong>to</strong> life in our daily <strong>work</strong>, it will make all the difference.<br />

So please do take the time <strong>to</strong> read this handbook, it is important. But remember,<br />

it is only a brief overview of what <strong>we</strong>, and our cus<strong>to</strong>mers, will expect from you<br />

– and what you can expect from your colleagues and the bank. The full details<br />

of everything here can be found on the bank’s intranet. And if you have<br />

questions, your line manager will be happy <strong>to</strong> help.<br />

Mark Sheridan<br />

Head of Human Resources

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