BARNSLEY REGISTRATION SERVICE - Barnsley Council Online
BARNSLEY REGISTRATION SERVICE - Barnsley Council Online
BARNSLEY REGISTRATION SERVICE - Barnsley Council Online
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<strong>BARNSLEY</strong> <strong>REGISTRATION</strong><br />
<strong>SERVICE</strong><br />
O U R C O M M I T M E N T T O Y O U<br />
<strong>BARNSLEY</strong><br />
Metropolitan Borough <strong>Council</strong><br />
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O U R C O M M I T M E N T T O Y O U
WHAT WE DO...<br />
Our job in the Registration Service is to<br />
make sure that all the births, deaths,<br />
marriages and civil partnerships that take<br />
place in <strong>Barnsley</strong> are recorded.<br />
We complete the legal preliminaries prior to<br />
a marriage or a civil partnership and<br />
conduct civil ceremonies at the register<br />
office at the town hall and at venues<br />
throughout the borough.<br />
We issue copy certificates for family history<br />
and legal purposes.<br />
We conduct citizenship ceremonies for those<br />
who become British citizens.<br />
We arrange and conduct non legal<br />
ceremonies for families such as naming<br />
ceremonies and renewal of vows<br />
ceremonies.<br />
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O U R C O M M I T M E N T T O Y O U
HOW TO CONTACT US...<br />
You can contact us by:<br />
Telephone on 01226 773085<br />
(We will aim to answer calls wherever<br />
possible within 20 seconds)<br />
Fax on 01226 773074<br />
Email on<br />
registrationservices@barnsley.gov.uk<br />
Internet on<br />
http://applications.barnsley.gov.uk/<br />
service/registrars/<br />
(<strong>Barnsley</strong> Registration Service’s website<br />
contains plenty of useful additional<br />
information about our services)<br />
By post to The Register Office, Town Hall,<br />
<strong>Barnsley</strong>, S70 2TA<br />
(We will aim to either answer your enquiry<br />
within 24 hours of receipt. If the matter is<br />
going to take us longer to resolve we will<br />
acknowledge receipt of your enquiry<br />
immediately and tell you how long it will<br />
take us to deal with the matter).<br />
In person at The Register Office,<br />
Town Hall, <strong>Barnsley</strong>, S70 2TA<br />
(The public counter at the register office is<br />
open Monday to Friday between 9.00am<br />
and 4.00pm)<br />
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O U R C O M M I T M E N T T O Y O U
OUR COMMITMENT TO YOU...<br />
When you contact us we will:<br />
• Respond to your enquiry promptly and<br />
effectively.<br />
• Treat you fairly, politely and with<br />
respect.<br />
• Tell you who we are and how we can<br />
help you.<br />
• Make our services easy to understand<br />
and use.<br />
• Listen to what you have to say.<br />
In return we ask that you :<br />
When you need our services we will:<br />
Make sure that you receive an<br />
appointment at a time that suits you.<br />
Give you the highest quality professional<br />
advice and service.<br />
Make sure that we provide you with all the<br />
relevant information.<br />
Sign-post you to all the other agencies<br />
concerned when appropriate.<br />
• Treat our staff fairly, politely and with<br />
respect.<br />
• Be considerate to our other customers.<br />
• Help us to improve our services by<br />
telling us what you think of them.<br />
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O U R C O M M I T M E N T T O Y O U
HOW WE CAN HELP YOU...<br />
<strong>Barnsley</strong> Registration Service is here for<br />
you - always.<br />
Our registrars are trained to provide the<br />
highest quality service and customer care.<br />
We always remember that our customers<br />
need us for some of the most important life<br />
events.<br />
Here are just a few examples…<br />
New parents registering their child will<br />
receive useful, relevant and up to date<br />
information about the local and national<br />
services that are available to help them.<br />
For the recently bereaved, our registrars will<br />
guide you sensitively through the<br />
registration process. They will make sure<br />
that you have all the necessary<br />
documentation and advice you will need.<br />
Couples embarking on a future together as<br />
husband and wife or as civil partners will<br />
receive all the help and guidance they need.<br />
Not only in dealing with the legal<br />
preliminaries but in planning their ‘Big Day’.<br />
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O U R C O M M I T M E N T T O Y O U
For families, we can plan with you and<br />
deliver personal non-legal ceremonies for<br />
important occasions.<br />
Our naming ceremonies will welcome new<br />
children into the family.<br />
Ceremonies are arranged for couples<br />
wishing to celebrate their union by<br />
renewing their vows to each other in the<br />
presence of family and friends<br />
There are many other services that the<br />
modern 21st century registration service<br />
provides.<br />
<strong>Barnsley</strong> Registration Service is at the heart<br />
of the community and family life.<br />
Contact us anytime to find out what we can<br />
do for you…<br />
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O U R C O M M I T M E N T T O Y O U
NOTES<br />
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O U R C O M M I T M E N T T O Y O U
If you need help understanding this document<br />
please contact us on 01226 775656<br />
<strong>BARNSLEY</strong><br />
Metropolitan Borough <strong>Council</strong><br />
O U R C O M M I T M E N T T O Y O U