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BARNSLEY REGISTRATION SERVICE - Barnsley Council Online

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<strong>BARNSLEY</strong> <strong>REGISTRATION</strong><br />

<strong>SERVICE</strong><br />

O U R C O M M I T M E N T T O Y O U<br />

<strong>BARNSLEY</strong><br />

Metropolitan Borough <strong>Council</strong><br />

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O U R C O M M I T M E N T T O Y O U


WHAT WE DO...<br />

Our job in the Registration Service is to<br />

make sure that all the births, deaths,<br />

marriages and civil partnerships that take<br />

place in <strong>Barnsley</strong> are recorded.<br />

We complete the legal preliminaries prior to<br />

a marriage or a civil partnership and<br />

conduct civil ceremonies at the register<br />

office at the town hall and at venues<br />

throughout the borough.<br />

We issue copy certificates for family history<br />

and legal purposes.<br />

We conduct citizenship ceremonies for those<br />

who become British citizens.<br />

We arrange and conduct non legal<br />

ceremonies for families such as naming<br />

ceremonies and renewal of vows<br />

ceremonies.<br />

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O U R C O M M I T M E N T T O Y O U


HOW TO CONTACT US...<br />

You can contact us by:<br />

Telephone on 01226 773085<br />

(We will aim to answer calls wherever<br />

possible within 20 seconds)<br />

Fax on 01226 773074<br />

Email on<br />

registrationservices@barnsley.gov.uk<br />

Internet on<br />

http://applications.barnsley.gov.uk/<br />

service/registrars/<br />

(<strong>Barnsley</strong> Registration Service’s website<br />

contains plenty of useful additional<br />

information about our services)<br />

By post to The Register Office, Town Hall,<br />

<strong>Barnsley</strong>, S70 2TA<br />

(We will aim to either answer your enquiry<br />

within 24 hours of receipt. If the matter is<br />

going to take us longer to resolve we will<br />

acknowledge receipt of your enquiry<br />

immediately and tell you how long it will<br />

take us to deal with the matter).<br />

In person at The Register Office,<br />

Town Hall, <strong>Barnsley</strong>, S70 2TA<br />

(The public counter at the register office is<br />

open Monday to Friday between 9.00am<br />

and 4.00pm)<br />

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O U R C O M M I T M E N T T O Y O U


OUR COMMITMENT TO YOU...<br />

When you contact us we will:<br />

• Respond to your enquiry promptly and<br />

effectively.<br />

• Treat you fairly, politely and with<br />

respect.<br />

• Tell you who we are and how we can<br />

help you.<br />

• Make our services easy to understand<br />

and use.<br />

• Listen to what you have to say.<br />

In return we ask that you :<br />

When you need our services we will:<br />

Make sure that you receive an<br />

appointment at a time that suits you.<br />

Give you the highest quality professional<br />

advice and service.<br />

Make sure that we provide you with all the<br />

relevant information.<br />

Sign-post you to all the other agencies<br />

concerned when appropriate.<br />

• Treat our staff fairly, politely and with<br />

respect.<br />

• Be considerate to our other customers.<br />

• Help us to improve our services by<br />

telling us what you think of them.<br />

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O U R C O M M I T M E N T T O Y O U


HOW WE CAN HELP YOU...<br />

<strong>Barnsley</strong> Registration Service is here for<br />

you - always.<br />

Our registrars are trained to provide the<br />

highest quality service and customer care.<br />

We always remember that our customers<br />

need us for some of the most important life<br />

events.<br />

Here are just a few examples…<br />

New parents registering their child will<br />

receive useful, relevant and up to date<br />

information about the local and national<br />

services that are available to help them.<br />

For the recently bereaved, our registrars will<br />

guide you sensitively through the<br />

registration process. They will make sure<br />

that you have all the necessary<br />

documentation and advice you will need.<br />

Couples embarking on a future together as<br />

husband and wife or as civil partners will<br />

receive all the help and guidance they need.<br />

Not only in dealing with the legal<br />

preliminaries but in planning their ‘Big Day’.<br />

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O U R C O M M I T M E N T T O Y O U


For families, we can plan with you and<br />

deliver personal non-legal ceremonies for<br />

important occasions.<br />

Our naming ceremonies will welcome new<br />

children into the family.<br />

Ceremonies are arranged for couples<br />

wishing to celebrate their union by<br />

renewing their vows to each other in the<br />

presence of family and friends<br />

There are many other services that the<br />

modern 21st century registration service<br />

provides.<br />

<strong>Barnsley</strong> Registration Service is at the heart<br />

of the community and family life.<br />

Contact us anytime to find out what we can<br />

do for you…<br />

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O U R C O M M I T M E N T T O Y O U


NOTES<br />

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O U R C O M M I T M E N T T O Y O U


If you need help understanding this document<br />

please contact us on 01226 775656<br />

<strong>BARNSLEY</strong><br />

Metropolitan Borough <strong>Council</strong><br />

O U R C O M M I T M E N T T O Y O U

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