Review of Operations - Genting Group

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28 GENTING BERHAD A nnual Report 2006 Genting Times Square at First World Plaza M Spa & Fitness continued to provide invigorating spa treatments for guests. Located at the lobby floor of Genting Hotel, the spa has 15 luxurious treatment rooms including sauna, steam room and jacuzzi areas as well as a beauty salon, café and a fully equipped modern gym with a fantastic view of the Outdoor Theme Park. First World Hotel & Plaza is Malaysia’s highest and only leisure, shopping and entertainment venue that enjoys cool fresh highland air. With the completion of Tower 2 in December 2005, First World Hotel was officially recognised by Guinness World Records and Ripley’s Believe It or Not as the World’s Largest Hotel with a total of 6,118 rooms. The new First World Fitness Centre, located at Tower Two was opened in November 2006 to provide the ideal environment for workouts and stress relief. Other new facilities at First World Hotel included a new ticketing and information counter to cater to the heavy customer traffic flow during check-ins. Self-service check-in kiosks were introduced at First World Hotel to provide an innovative alternative check-in option for the convenience of hotel guests with confirmed and prepaid bookings. The eVoucher system, which incorporates meals entitlement into the hotel key cards, was introduced to progressively replace the conventional meal vouchers for hotel guests. Star World at First World Plaza continues to be a popular venue for contemporary gaming patrons, offering the latest in gaming entertainment and technology.
GENTING BERHAD 29 Annual Report 2006 Genting International Convention Centre Genting International Convention Centre (“GICC”) is one of the largest and most popular convention centres in Malaysia. Located at First World Hotel & Plaza, GICC is a one-stop destination for Meetings, Incentives, Conventions and Exhibitions (MICE), offering over 150,000 square feet of conference space including 18 meeting rooms, a Grand Ballroom, 3 Convention Halls and a Business Centre to accommodate all types of corporate events. A total of 3,159 functions were held at the Resort in 2006. The Division’s 43 F&B outlets catered to 11.9 million F&B covers in 2006. Together with other third party operators, the Resort has a total of 91 F&B outlets, offering a wide range of dining choices, from local to international cuisines. The Olive is the Resort’s fine dining restaurant that has earned a distinction of excellence in the culinary world. In conjunction with the Malaysia International Gourmet Festival, three worldrenowned Michelin Star chefs showcased some of the world’s finest culinary at the Olive. Several F&B outlets were extensively renovated to offer refreshing new dining experiences. The Bakery, located beside the entrance of Genting Hotel, reopened for business in September 2006 after a three-month renovation. The trendy Bakery with alfresco dining serves a wide range of high quality gourmet pastries, sandwiches and specialty coffees and has become a popular food hangout. Lobby Café at First World Hotel was refurbished and reopened for business in November 2006. It has now become a favourite café amongst hotel guests and visitors at the First World Hotel lobby area. Ming Ren was temporarily closed in August 2006 and relocated to the walkway of Highlands Hotel. The restaurant reopened in early 2007 with new delicious menus, emphasising on Xin Jiang lamb specialties. In September 2006, the Division via its loyalty programme WorldCard, launched the Prepaid Dining Card, an innovative dining payment option for customers and members. In October 2006, First World Hotel’s F&B division achieved the HACCP – Food Safety Management System (Hazard Analysis Critical Control Point) certification by World Certification Services, reflecting the high standards of food quality and safety management implemented. Ming Ren Fine Dining at The Olive
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Review of Operations - Genting Group

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