Part 1 - Clubs Queensland

April - May 2011
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NEWS
Contents
7 Music copyright - keeping it legal
in clubs and bars
8 OLGR update
9 Going green wins
10 The wins of Kelvin Patch
13 Life’s a marathon
14 Introducing simplay
17 Raise a glass
19 Steps to green
21 Gillard Wilkie debacle
23 Fundraising & flood relief
36 Call for help
26-35 Winners
Features
“To effectively communicate, we must
realise that we are all different in the
way we perceive the world and use
this understanding as a guide to our
communication with others.”
Anthony Robbins
K Bank
FGN
issue 11 2011
39 A time for rebuilding
40 Unfair dismissal claims
increasing
41 In bed with the devil!
42 Management committee
liability
43 Cutting through rising
complexity
44 Award winning attitude
45 Era of data explosion
47-55 Food gone nude
49 Quick bites
51 Chef’s table
53 Chef’s chat
54 Queensland wines on the map
56 Pork teaser
2 The Voice of Clubs Qld April - May 2011
May
02 Labour Day Public Holiday
04 Clubs Queensland Board Meeting
09 & 10 RSL & Services Clubs National Conference
17 CMAA Meeting/Workshop/Luncheon - Caloundra RSL
18 Rohrig Hospitality Business Leaders Breakfast -
Redlands Sporting Club
18 Clubs Advisory Council Meeting
25 State of Origin One - Suncorp Stadium
25 CMAA Brisbane Meeting/Workshop/Bursary
Luncheon - Broncos Leagues Club
June
07 - 09 G2E Asia - The Venetian Macao Resort, China
13 Queens Birthday Public Holiday
15 State of Origin Two - ANZ Stadium
15 Clubs Queensland Board Meeting
21 CQ Whitsunday Zone Meeting
22 CQ Wide Bay Zone Meeting - The Waves Bundaberg
28 HopgoodGanim Lawyers - Presidents, Secretary/
Manager & Committee Networking Dinner
July
06 State of Origin Three - Suncorp Stadium
12 CQ Brisbane West Zone Meeting
14 CQ Gold Coast Zone Meeting
19 CQ Far Northern Zone Meeting
20 CQ Northern Zone Meeting
21 CQ Western Zone Meeting
25 CQ Capricornia Zone Meeting
26 Fonterra Chef’s Table Finalist Dinner Queensland
27 CQ Darling Downs & South-West QLD Zone Meeting
Calendar 2011

From the CEO
Doug Flockhart, chief executive officer, Clubs Queensland
G’day everyone
First up I offer my hearty congratulations to all who
won awards at this year’s IGT and Clubs Queensland
Awards for Excellence. Like all competitions, there
can only be one winner amongst the many excellent
and deserving nominations for each category and
those winners were recognised when presented with
their awards. Now the countdown is on again until next
year’s awards event and those looking to win in 2012
have plenty of time to fine tune and refine your offer.
In particular I’d like to congratulate this year’s
Club Manager of the Year, Kelvin Patch, from
Caboolture Sports Club and Club of the Year winner
Harrup Park Country Club in Mackay.
The effort that goes into running the awards event,
not to mention the logistics associated with a roving
judge who had to negotiate floods and cyclones to
visit all nominated clubs, is significant. A BIG thanks
goes to the team here at Clubs Queensland who
had a hand in the staging of this year’s event – Peta
Lewis, Rose Edgar, Amy Tolhurst, Bob Cordwell, Donna
Willett, Maree Smith and Ana Gillespie. A BIG thank
you is also warranted to the Clubhaus team, who again
delivered the goods with visual, video and graphic
material that both set the scene and complemented
the physical offer on the evening.
As you’d be aware, this is the first year the awards
event has been held midweek and the decision to
do so was made based on club input from the 2010
event. With over 1100 revellers enjoying a night
packed with laughter, awards, the unexpected, and
Joe Camilleri and the Black Sorrows, the word
successful comes to the fore.
This edition of Club Insight highlights all the award
category winners and our valued category sponsors
without whom the event would not be possible.
As always we thank all category sponsors for their
support and of course IGT for being our major awards
sponsor for the evening.
The Hospitality and Gaming Australasia (HGA)
event, which followed the awards, was also a huge
success with exhibitor space sold out. This year
the HGA Talks presenters, inclusive of the breakfast
keynote speaker Queensland’s Treasurer the Hon
Andrew Fraser, were of a very high calibre and all did
a great job of delivering their presentations.
Finally, the week was put to bed with fast greens
and grown men fossicking for little white balls in the
rough. A sellout field did battle for the prizes on offer
at the world class Indooroopilly Golf Club, which has
just recovered from flood damage experienced earlier
this year in the now notorious deluge.
Post the above events, Don Seccombe and I headed
to Canberra for a Clubs Australia meeting and the
launch of the Clubs Australia ‘Fightback Campaign’ in
relation to the Gillard Wilkie deal at the National Press
Club, with an address by Clubs Australia chairman Peter
Newell. Again for the record, the Gillard Wilkie deal has
the potential to derail your businesses and livelihood,
therefore complacency should not be in the vocabulary
with regard this issue and you must be prepared to
fight and share at every opportunity the effects this
agreement will have if it proceeds per the original
terms. On this front, we will continue to keep you
informed and also ask for your assistance as required.
I’m aware that many of you are doing it tough as
a by-product of unforeseen events including violent
weather (locally and worldwide), and unsettled
world economies, to name just a couple that effect
consumerism generally. The only way forward is
to continue doing what you do, whilst ensuring
every day that your offer is as good as it can be and
marketed appropriately.
“The way to get started is to quit talking and begin
doing.” Walt Disney
As always thanks for your support!
Ciao and warm regards
Doug Flockhart
Brisbane Melbourne Sydney
Team
Designed and produced
by Clubhaus
www.club-haus.com.au
info@club-haus.com.au
07 3319 0630
Guest editor
Donna Willett
Design and layout
Samantha Marsh
Advertising
Bob Cordwell
advertising@clubsqld.com.au
0431 601 828
Cover photo
Steve Baker - Montrose Photos
Features contributor
Myles McIvor
Contributors
Clubs Queensland: Eric Porter, Mukesh Prasad.
Members and associate members: BDO, Club Data Online,
Mullins Lawyers, OLGR, Total Workplace Solutions, HopgoodGanim
Lawyers.
Magazine
Club Insight is the voice of Clubs Queensland, the peak industry
body and union of employers for registered and licensed not-forprofit
community clubs in Queensland. Its membership comprises
sporting clubs, RSL and Ex-Services Clubs, surf lifesaving clubs and
general interest/cultural clubs throughout Qld.
Club Insight is mailed to all registered and licensed not-for-profit
community clubs in the state, totaling approximately 1000 clubs.
Copies are also sent to Clubs Qld partners and associates; members
of local, state and federal government; key media outlets and a list
of subscribers.
Club Insight is a beautifully presented, high quality publication,
produced bi-monthly. Its stylish and sophisticated design is matched
by relevant, informative and interesting content that makes it
the best read and most respected business magazine within the
community clubs sector.
Disclaimer: Opinions and views expressed in editorial
and advertisements in Club Insight do not necessarily
reflect those of the publisher. The publisher reserves
the right to accept or reject any editorial or advertising
matter, without explanation. The publisher assumes no
responsibility for return of unsolicited manuscripts, art
or photographs. While all care has been taken to ensure
information is correct at the time of printing, the publisher
does not accept responsibility for any errors. No part of
this magazine may be reproduced, reprinted or otherwise
duplicated without written permission of the publisher.
Printer
Daily Press Group www.dailypress.com.au
Registered by Australia Post
Publication No: pp444912/00006
This product was produced using best practice
environmental and production processes.
Clubs Queensland
55 Holland St (PO Box 93) Northgate Qld 4013
Phone: 07 3252 0770
Fax: 07 3252 0971
clubs@clubsqld.com.au
www.clubsqld.com.au
The Voice of Clubs Qld April - May 2011
3

From the President
Don Seccombe, president, Clubs Queensland
Hello everyone
Upfront I reiterate Doug Flockhart’s comments
and congratulate all who were anointed winners
at our recent IGT and Clubs Queensland Awards
for Excellence event. Well over 1100 members and
associates attended the first ever mid-week awards
event and that confirms, I’d suggest, acceptance of
the mid-week format.
To all who supported the awards, AGM, Hospitality
and Gaming Australasia Expo and the Clubs
Queensland Annual Golf Challenge, I offer my thanks.
In essence, it is you, the participants, who made them
all successful.
You would have noted that the awards speeches
this year were much shorter than the previous
year! Yes I can hear you chuckling as you read this.
This and many other changes were by-products of
your feedback from the 2010 awards evening. The
Clubs Queensland team has now sent out surveys
to all attendees for feedback on this year’s awards
event. Feedback, good or not so good, gives us the
opportunity to improve, so in anticipation I thank you
for taking the time to contribute your feedback and I
can assure you that all comments will be considered.
In terms of the future of your
community club, if you could
leave ONE message for those
in the Federal Government,
what would it be
Positive social and political change is often started
with just one comment or question and it could be
yours if you share it. For those with gaming machines
in your clubs, the Gillard Wilkie deal will change your
operating environment and trading viability forever if
it proceeds unchallenged.
Everyone can make a valuable contribution to
our political and legislative future and we all have a
unique and relevant message to share in relation to
our particular community club and the people within.
Infinite possibility exists within every person and the
opportunity to educate those who control the future
of your club and what it can and can’t do is a must.
Just before Christmas I wrote to all clubs with
gaming machines to share what was before us on the
Gillard Wilkie front, and I also provided a DVD to be
played to your board that comprehensively explained
the issue. This presentation asked you for funding
support for a national campaign that will be run by
Clubs Australia on behalf of the industry.
The financial support received to date is short of
where it needs to be for Queensland to be seen as
a real partner in this exercise. By now, you should
have received another letter from Clubs Queensland
requesting your consideration and support in relation
to this.
Doug Flockhart and I, along with a large contingent
of clubbies from Queensland, went to Canberra
recently in support of the Clubs Australia launch
campaign that challenges the proposed Gillard Wilkie
deal. I suggest you and your board have a look at
the speech by Clubs Australia president Peter Newell
which can be viewed on YouTube at http://www.
youtube.com/watchv=z27IwaGTB7M to ensure
currency in relation to this issue.
Back to your message! At a local level I ask you to
regularly reiterate to your incumbent federal politician
your position in relation to the Gillard Wilkie deal
and the impact it will have on what you do for the
local community if gaming revenue is significantly
decreased due to these measures.
I can assure you that Clubs Queensland continues
to represent you on this issue, both independently
and in conjunction with Clubs Australia, via a
one-voice approach. To successfully act on your
behalf, however, significant funds are required in the
fighting fund. I reiterate that I look forward to your
consideration and financial support for this campaign.
Please don’t sit back and think that someone else
will do it for you or that a wait and see approach is
warranted. I cannot stress enough the importance of
getting involved from the outset while we have an
opportunity to make a difference.
Warm regards
Don Seccombe
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4 The Voice of Clubs Qld April - May 2011

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The Voice of Clubs Qld April - May 2011
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6 The Voice of Clubs Qld April - May 2011

Music copyright – keeping it legal in
clubs and bars
NEWS
Plugging in an iPod or letting staff play their favourite CDs may not only be
costing you customers through inappropriate songs but without the correct music
license your venue could be up for a hefty fine.
In July 2010, the Phonographic Performance Company of Australia (PPCA) went
after a Queensland club for not having the correct licenses in place. The Federal
Magistrates Court issued a judgment against the club as well as the director
and former director of that company. The court ordered that the company and
the directors pay PPCA $145,332.95 in tariff E1 license fees for the venue, which
included back fees for the whole of the three year period over which PPCA had
been writing to the club about its licensing obligations. The court also awarded
PPCA additional damages of $90,000 sending a clear message to copyright
infringers that such conduct will not be tolerated.
Recently when at a coffee shop I watched as a staff member changed the music
- AC/DC had been playing! When the staff member opened the door to where the
music was kept, out popped about 12 copied CDs all with the telltale black marker
pen description on the cover.
The law says that anyone who runs a business and uses music must pay for the
right and privilege to use that music.
What music can I use legally I hear you ask, so let’s run though the options.
CD - these plastic coated little wonders have been around for almost 20 years
and are still going strong. If you want to play CDs in your venue, you must have
the original CD and the appropriate APRA and PPCA background music licenses.
iPod/MP3 player - these amazing devices store thousands of songs and are
a great way to listen to music. One little known fact though is that any music
purchased and downloaded from sites like iTunes or Bigpond Music is only
licensed for personal use and should not be used in a commercial environment.
The only real way to use an iPod legally would be to copy the music from the
original CD. You’ll also need two reproduction licenses from the copyright owners.
One is the sound recording license available from ARIA or directly from the record
company and the other is the musical and literary works license that can be
purchased from AMCOS.
Background Music Supplier - designed to take the worry out of using music
in a business, a reputable background music supplier is really a one stop shop that
can supply the right style of music for your venue as well as having the appropriate
licenses in place to cover all the music copying mentioned earlier. Normally you’ll
pay a monthly subscription and everything is covered. Some providers also own
directly licensed content that can be played in restaurants and bistros without the
need for a PPCA public performance license. In many cases the savings made in
the PPCA fee more than covers the entire cost of subscribing to the music service.
Recently, a well known franchised coffee chain swapped over to directly licensed
music and is now saving more than $200,000 annually in fees.
One message is clear though… using music in business is not free.
I’m sure most business owners would rather pay a small monthly fee to
ensure they ‘keep it legal’, rather than risking a fine and any bad PR if
prosecuted.
A Fight to the Jackpot
IGT’s theme banks have created a trend on gaming floors throughout
Australia and IGT has a new theme bank, with a fighting twist, Duelling
Progressives . The twist adds another dimension to progressive jackpots as it has
competing mini and maxi jackpots, ensuring that there is always a good jackpot up for grabs even after
one has been won.
The two sets of jackpots increment at different rates, providing players with the opportunity to win
the highest mini jackpot during standard games and the highest maxi jackpot during free games. In
addition to this jackpot feature, Duelling Progressives includes dazzling sidelight signs and has been
released with two new oriental themed games – Imperial Lion and Lotus Flower .
IGT’s product marketing manager, Chris Gialouris commented, “Duelling Progressives take jackpots
to a new level. Players can enjoy the individual game play styles of our two new games – Imperial
Lion features our MultiWay play and an up to 20x multiplier and Lotus Flower has extra substitutes for
more chances to win. Team these games with Duelling Progressives’ competing jackpots, and player
entertainment continues even after a jackpot has been won. With more games on the way, Duelling
Progressives offers players strong entertainment, and venues a powerful ongoing investment.”
The Voice of Clubs Qld April - May 2011
7

NEWS
The Office of Liquor and Gaming
Regulation has gone through a lot of
change in the past two years, with
machinery of government changes,
departmental changes, and even
name changes.
OLGR update
Mike Sarquis
executive director, Office of Liquor and Gaming Regulation
feedback@olgr.qld.gov.au, 13 QGOV (13 74 68)
But one thing remains the same – probably the most important thing – and
that’s our commitment to servicing the industry and, in particular, to harm
minimisation. OLGR is still the same at heart. We’re here for the betterment of
the liquor and gaming industries and to help shape and direct the end goal of
ensuring safety in and around licensed premises.
I farewell Peter Lawlor, who worked hard to implement a range of hard-hitting
initiatives, and I welcome the Deputy Premier, Paul Lucas, who I look forward
to working with this year. Already, we’ve met with Clubs Queensland to discuss
some of the more pressing issues that face the club industry and I look forward to
furthering that conversation in the future.
Starting next issue, Mr Lucas will contribute his own article to Club Insight, to
keep the liquor and gaming industries updated on the Government’s agenda.
In other news, it’s Responsible Gambling Awareness Week in May, a time for us
as regulator to support the great work of Gambling Help and other agencies that
provide assistance to those with a gambling problem.
The gaming industry has been under the spotlight, and the way to address
problem gambling has become a hot topic in the past six months following the
formation of the Council of Australian Governments Select Council to address
gambling reform.
There were several measures outlined in an agreement between the Prime
Minister and the Member for Denison, Mr Andrew Wilkie, in September last year
that will impact on the gaming industry and clubs throughout Australia, and are
of our concern here in Queensland.
Measures such as a uniform pre-commitment scheme to commence in 2014,
introducing dynamic warning displays in gaming machine areas and implementing
a $250 daily withdrawal limit for ATMs in venues with gaming machines (excluding
casinos) are not only the major issues causing headlines, but also the issues tasked
to Queensland to investigate.
We are still assessing the community benefits, the full economic impacts on
gaming venues, and the technical details, and no doubt you will hear about the
final outcome towards the end of May.
Of course, as always on major decisions that affect the industry, I will be in
contact with Clubs Queensland and peak industry bodies to discuss directly the
decisions and impacts of any significant changes.
It’s been a tough first quarter for Queensland, with floods and cyclones
impacting on communities and business. But despite this, Clubs Queensland
staged a fantastic night of recognition for community clubs, big and small.
Each year I look forward to the industry awards night, as it’s a time to recognise
responsible service, commitment to harm minimisation, good management
practices, and genuine hard work. Of course, this ticks all the regulatory boxes,
so to speak.
I not only watched but participated in handing out awards to some of
Queensland’s most deserving licensees and was pleased to see so many licensees
recognised for their outstanding best practice. I would like to again congratulate
those who were successful, and those who were nominated at the IGT and Clubs
Queensland Awards for Excellence.
I am already looking forward to next year’s big event.
8 The Voice of Clubs Qld April - May 2011

NEWS
Going green wins
After a year of working consistently towards the goal of becoming the greenest
little club in the world, Currumbin RSL has won it’s first award on that little brick
road to green fame. On Tuesday 15 March 2011, the club was elated when it was
presented with the inaugural EC3 Global Environmental Best Practice Award at
the annual IGT & Clubs Queensland Awards for Excellence, which was held at the
Brisbane Convention and Entertainment Centre.
The key mover in the push to green at Currumbin RSL was then club
environmental sustainability officer Brian Colwell who spent the majority of 2010
working towards reducing the club’s carbon footprint. The main focus in the
activities to achieve this was on a combination of energy and water reduction,
waste management, and slow food.
To achieve the results it has in the past twelve months or so, Currumbin RSL
worked closely with the Gold Coast and Hinterland Environmental Council (Gecko),
which assisted the club with contacts, ideas, and suggestions on how it could
achieve the best possible results.
In recognition of the club’s ongoing commitment to environmental
sustainability, Gecko organised a tree planting ceremony at Currumbin RSL in early
March that tied in with the club’s farewell to outgoing environmental sustainability
officer Mr Colwell and his family as they prepared to head overseas.
Currumbin RSL is immensely grateful to Brian for his passion, forethought, and
the practical solutions he initiated and adds that his presence will be missed. His
work will be carried on, however, with the whole club abuzz at the possibilities of
what can be done to enhance the green status of the club.
The restaurant has made a commitment to order locally, the club has set up
mobile phone, printer and battery recycle bins, the staff is vigilant in turning off
lights and air conditioners when not needed and, of course, management has
further innovative changes in the pipelines.
Incoming environmental sustainability officer Kristy Smith is excited about the
opportunity to continue on where Mr Colwell left off and we look forward to
hearing more about the results Currumbin RSL is achieving as it leads the way for
community clubs in environmental sustainability initiatives.
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The wins of Kelvin Patch
What started as a part-time job for Kel Patch
more than 25 years ago has evolved into an
award-winning career.
Kel, secretary manager of the booming Caboolture Sports Club just north of
Brisbane, was recipient of the Lion Nathan-sponsored Club Secretary/Manager of
the Year award at the IGT and Clubs Queensland Awards for Excellence in March
this year.
“It was quite a surprise as I didn’t go into the awards expecting to win an award
individually,” he said.
``I’d like to share this success with the committee, management, staff and
especially the members who have been so loyal during a long period of
renovations and improvements.
“I also was just happy for the club to achieve an award, something for the
members to cherish. With the calibre of secretary managers entered in my
category, many of them have been in the industry for a long time, I did not think I
was in the running. I had nothing even prepared to say.”
Kel, who has been in charge at Caboolture Sports for the past seven years,
comes from over the border. As a born and bred Tweed Heads youngster, he
played with the historic Tweed Heads Seagulls from juniors through to under 19s
and then into A grade.
“I started work as a casual in the cellar at Seagulls when I was playing under 19s
and was there for six years and ended up assistant head cellarman,” he said. “The
Seagulls captain-coach at the time John Harvey went into the Dolphins Hotel at
Tweed Heads and asked me to join him. I went over to the dark side for four years
before I ran a couple of small clubs in the area.”
At 28, Kel decided to become serious about the licensed club industry as a
career and started studying for a business degree at Southern Cross University.
He also undertook a tough task managing South Tweed Leagues Club in that
highly competitive district, leaving before Twin Towns RSL took it over. He realised
career advancement would be difficult in the area and decided to strike out for
greener fields in the then growing Brisbane scene.
“I must have applied to half a dozen clubs before I landed a spot managing
Bluefin Fishing Club at Inala in 2000,” he said. “My wife was working on the Tweed
and we had our second child so for four years I travelled from the Tweed to Inala,
but it was worth the hard yards as the club kept progressing.”
In 2004, Kel finished his university degree and his family made the decision to
move to Caboolture.
“I have been fortunate that the committees I have worked under have offered
me a lot of support and given me an opportunity in this industry,” he said. “I
would like to also thank my wife Susie and my two girls for their patience and
encouragement.”
Away from work, Kel enjoys a game of golf and spending time with his family on
day trips away, while also keeping an eye on the equine industry.
Kel, now 45, said the Clubs Queensland award had given him added satisfaction
as Caboolture Sports had taken out the Best Club Brisbane North award and club
marketing manager Matt Rafton was awarded Young Manager Encouragement
Award.
“I believe North Brisbane is the most competitive region,” Kel said. “I was very
happy for the club to win the title as the area takes in some stiff competition such
as the Broncos, Kedron Wavell RSL, the Redcliffe contingent of clubs, Geebung RSL
and Arana Leagues.”
``We have good dynamics in the senior management team here and we have
worked hard to build the team up. Matt has come up through the ranks and it was
great to see him recognised for his work.
“We run a skinny operation as there are only five members of the senior
management team but I find it works. The workload can be demanding at times
but it allows everyone to flow through the various departments.”
One appointment that lessened the administrative load was that of Tony Clarke
as sports manager, responsible for looking after the six sports clubs that are
shareholders in the operation – dog obedience, rugby union, touch association,
softball association, cricket and soccer – as well as another 15 affiliated clubs and
community liaison.
“My profession is to manage licensed clubs and I found it difficult to allocate
10 The Voice of Clubs Qld April - May 2011

time to the six clubs,” Kel said. “However our core objective of existence is to look
after those six clubs so the solution was to employ a sports manager and although
it was in the making for three years it has worked out well.”
Collectively the six sports clubs boast 4000 members, including juniors, with
the club also proud to announce that it had cracked the magical $1 million mark
annually for the first time in cash and in-kind donations back to the community.
Meanwhile Caboolture Sports, established in 1997, has blossomed under Kel’s
stewardship with the club acquiring the former Caboolture Bowls Club in 2007
and turning it into the Centenary Lakes Function Centre while also directing three
series of renovations at the main club headquarters and another sizeable one at
Centenary Lakes.
The club’s master plan was laid out in 2005 with three stages already completed
with Kel involved in the three major issues of council approval, financial controls
and gaming applications as well as taking over the freehold of both club premises.
Caboolture Sports now has 260 poker machines with another 16 at Centenary
Lakes with the club mindful of its responsibilities, introducing Simplay in April 2011.
“Our population base in this area is huge and continues to grow,” Kel said. “And
there are a lot of large developments on the drawing board for residential and
medium density sites.
“In the future we see growth continuing for both ourselves and the district.
The main rail line is here and there is quite a distance between us and our closest
competitors on Bribie Island, at Redcliffe, Kallangur and Pine Rivers.
“We have a large membership catchment area locally in Caboolture and
Morayfield but also share the Narangba, Deception Bay, Burpengary and Pine
Rivers areas with a number of other clubs.”
Continuing on the aspects of growth and membership, Kel said, “The Moreton
Bay region has been identified as the third-fastest growing local government region
in Australia, so the future for the Caboolture Sports Club Inc is looking bright.
“The challenge for us is to continue to evolve our offer, improving
our services and the products we provide, and along with the
support of our 38,000 members, we can continue to deliver back
the benefits to local sport and the community across the region.”
NEWS
Author - Myles McIvor
Photographer - Steve Baker from Montrose Photos
Thanks Queensland...
The Management and Team at Voyager Gaming Technologies would like to thank Queensland Venues for their
support during our first 12 months in the Gaming Industry. Our commitment to the industry is reflected in our
performance with ‘Reel Bonus’ continuing to be the #1 standalone game category in QLD. We are pleased to announce
the impending release of 3 more ‘Reel Bonus’ game titles, as well as a fresh new suite of standalone games.
If you are looking for Premium Performance without the high RTP, contact Voyager Gaming Technologies today.
www.voyagergaming.com.au ~ Free Call: 1800 657 565
GAMING PLATFORM
The Voice of Clubs Qld April - May 2011
11

Didn’t make it
Here’s a peek!
Aristocrat creates
a splash at HGA 2011.
Aristocrat launches JAWS , our first GEN7 game in the
new licensed brand category within Queensland!
The exciting new feature rich DSAP game was launched
at the show in the new VIRIDIAN Widescreen cabinet
and was accompanied by our other thrilling WS launch
games, Golden Shield , Jaguar King , Elephant Trail *
and More Hearts *!
Don’t miss our
amazing HGA
offers including our
exclusive G2E Asia
Gaming Tour!
Don’t miss out! Call your Aristocrat
Business Development Executive
today on 1800 802 248
12 The Voice of Clubs Qld April - May 2011
*Pending regulatory approval
© 2011 Aristocrat Technologies Australia Pty Limited. Aristocrat, it’s all in the
game, VIRIDIAN, GEN7, game names and the Aristocrat logo are trade marks or
registered trade marks of Aristocrat Technologies Australia Pty Limited. QL1112
JAWS is a trademark and copyright of Universal Studios. Licensed by Universal
Studios Licensing LLLP. All rights reserved.

Life’s a marathon
Author - Myles McIvor
Photographer - Nathan Vanderbyl
As a marathon runner, Darrell Jardine knows that preparation, planning, and purpose are vital
to finishing the 42.2 kilometres. Those same attributes are needed in Darrell’s
professional life as head of leading law firm HopgoodGanim’s litigation and dispute
resolution practice, which includes the firm’s specialist hospitality, tourism and gaming team.
NEWS
At 47, Darrell completed his first marathon last year, taking four hours 12 minutes
to run the Gold Coast Marathon.
“The firm’s partners were relieved to hear that I finished it. They were a bit
concerned about me doing my first marathon at my age,” he said. “But it was a
great feeling. I took it easy for the first 30 kilometres and absolutely loved it. I got a
bit of cramping at the 37 kilometre mark but I pulled up well. And it was a bonus
that I was able to recognise my friends and family at the end of the race. It was a
great experience.”
So much so that Darrell is planning to run in the Canberra Marathon on April 10
and once again tackle the Gold Coast event this year.
A partner with HopgoodGanim, Darrell is also in for the long haul with Clubs
Queensland. HopgoodGanim is an associate partner of Clubs Queensland and is a
big supporter of the work the organisation does. Darrell recently spoke at a Business
Leaders Breakfast for Clubs Queensland, an event that attracted about 75 people.
“I have been working with the liquor industry for many years but it’s only in the
past year that we have formally connected with Clubs Queensland,” Darrell said.
“We have also been helping Clubs Queensland by preparing its submission to
Government about the greenfield sites that are coming online throughout the
state. We are trying to achieve a situation where new licensed clubs can be readily
established in these areas.
“They are a very professional organisation and are very supportive of us. I think
Doug Flockhart is an excellent communicator - he has provided a number of
introductions for our firm and is happy to tell people about how we’re helping
Clubs Queensland.
“It is a great organisation and it’s a pleasure to deal with them.”
With more than 200 staff on its books, Queensland-based HopgoodGanim
specialises in corporate and commercial law for clients throughout the state,
nationally in all jurisdictions, and on international transactions.
Darrell, who heads his 30-strong section, was born and bred in Townsville
and worked full time as an articled clerk while studying for his law degree by
correspondence with the then Queensland Institute of Technology from 1981.
“I finished my articles in 1986 and joined HopgoodGanim as a law clerk,” Darrell
said. “In 1987, I was admitted as a solicitor and I began to work my way up through
the ranks.”
His work concentrates on commercial litigation, liquor licensing and gaming
issues, and insolvency matters.
“I was heavily involved in advising on liquor licensing for a variety of businesses
including Westfield, SeaWorld Nara Resort, Couran Cove Resort, Shangri-La Hotel
at The Marina in Cairns, James Street Markets, Louis Vuitton, Tangalooma Island
Resort, Brisbane Lions and the Brisbane Convention and Exhibition Centre,” he said.
“I have seen quite a few changes over the past two decades and see both sides
of the issues involved as we also act for administrators and liquidators. I’m also
heavily involved in defending liquor and gaming prosecutions.”
Having already acted for a number of clubs including Brisbane Lions, Merthyr
Bowls, Peregian Springs Golf Club and Brothers Sports at Bundaberg, Darrell
anticipates a surge in work with licensed clubs.
A late starter in the family stakes, Darrell and his wife Madonna have three sons
aged five and under. The eldest was joined by twin boys, who have just turned
four, making for a busy household.
“My wife is the backbone of the family and I get it pretty easy,” Darrell confessed.
“It’s fantastic to have a family and it certainly brings you back to earth quickly.”
Darrell is a self-acknowledged sports nut, with cricket, the Brisbane Broncos, and
playing golf at The Brisbane Club among his interests. The Brisbane golf course
received assistance from the Clubs Queensland Adopt a Club initiative.
“The course has come back really well,” Darrell said. But running remains Darrell’s
enduring passion.
“I run four times a week - twice with the Pat Carroll Running Group and twice by
myself,” he said. “I find running helps to clear the head. I have been doing it since
school, where I found it was a good release from studying.
“For the past eight years I have been running with the Pat Carroll Running Group.
There were six of us at the start and I always felt guilty about not turning up in case
no one else did.
“Now Pat has about 340 members in his group and it is the largest running
group in Australia. Between 60 and 110 runners attend each of his sessions on a
Tuesday, Thursday and Friday.”
Darrell was the joint winner of the Pat Carroll Running Group award last year,
which he says was unexpected but a great thrill nevertheless.
“Pat is a very inspiring bloke and caters for all abilities in runners,” he said. “He had a
couple of hundred members participate in the last Gold Coast Marathon weekend.
“He told me before the event that not one person who has ever done his
program had failed to finish the race so that was added motivation.”
The Voice of Clubs Qld April - May 2011
13

NEWS
Introducing simplay
AUTHOR - MYLES MCIVOR
Queenslanders are witnessing the
next evolution in gaming technology.
Maxgaming’s solution to voluntary
card-based gaming, Simplay, has taken giant
steps since it was first mooted in 2000.
As of January this year the system has been installed in 41 venues in Queensland
covering more than 4100 gaming machines. Declan Martschinke, Maxgaming
divisional manager, product and marketing, said Simplay replaced the cash
component of handpays when patrons were collecting credits on a gaming
machine.
“As a card is used for all gaming sessions it gives patrons the opportunity to
pre-commit and limit the amount of money or time they want to spend gaming,”
he said.
“With Simplay, a patron interacts with the machine using a card which is linked
to a secure account that has funds attached to it.
“The patron moves around a gaming floor inserting their player card into a
gaming machine which then transfers credits on the machine.”
It has taken more than a decade of effort by Maxgaming to bring Simplay to
this state. In April 2000, the Queensland Office of Gaming Regulations created the
Policy Direction for Gambling in Queensland paper. A by-product of this direction
was a draft Card Based Gaming (CBG) discussion paper and guideline document
published in July 2002.
The draft document included limitations that had little industry benefit,
including compulsory 100-point ID check for all gaming patrons, default spend
limits on all accounts, and remittance of all funds exceeding $100 on all accounts
at end of month via cheque.
Due to poor industry acceptance of the proposed methodology, it took a back
seat from a regulatory and development view until a revised draft of the paper
was published in 2005 with
many of the limitations
removed.
In 2006, QOGR put Card
Based Gaming back on its wish
list for monitoring operators
resulting in industry groups
creating working parties to explore
opportunities for the systems.
At the request of Clubs Queensland,
also in 2006, Maxgaming embarked on an extensive industry and regulatory
discussion and workshop process to establish a position on CBG.
“During the regulatory discussion, Maxgaming’s position was that unless QOGR
gave concessions in a number of areas we would be unable to deliver a product
that players and venues would see attractive enough to be commercially viable,”
Mr Martschinke said.
“QOGR did not view CBG as a ‘licence to game’ rather they would like to see
systems introduced to ensure those patrons that have a gambling problem or are
at risk have tools to set a pre-commitment facility in place.
“Changes were made to the system requirements for the implementation
of a CBG system including anonymous cards valid for 30 days of use, gradual
introduction of card based gaming while machines still accept and pay in cash,
no default spend limits imposed on patrons when accepting a card, and funds
to remain on a patron’s account as long as the account is used.”
Simplay was introduced at the Redcliffe RSL in August 2008 on a trial basis,
and following the success of the trial, the system received approval for use in
Queensland.
There is much political debate surrounding pre-commitment with all sides
of politics having an opinion. What is not clear is the type of technology that is
being proposed. Based on the comments of Independent Senator Andrew Wilkie,
however, ruling out the use of fingerprints or other biometric data, Queensland
clubs can continue to use their current card based gaming technology without
fear of having to find a replacement system in the future.
Simplay is now even
simpler... we have
slit up Simplay into
2 sub brands to make
it easier for patrons
to understand the
difference between
Cashless Gaming and
Pre-Commitment
14 The Voice of Clubs Qld April - May 2011