MANAGING FRAUD - HEI Services
MANAGING FRAUD - HEI Services
MANAGING FRAUD - HEI Services
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Special Investigations Unit – (SIU)<br />
Introduction<br />
The Special Investigations unit consists of two teams, SIU and SIU2. Both are involved in<br />
investigating suspected customer fraud relating to all parts of the application process from personal<br />
information stated on the paper p form or online, to Childcare and Disabled Student Allowance claims.<br />
The teams also deal with any residency issues which may be highlighted.<br />
Size of the Team<br />
The SIU has 8 permanent members of staff and one Manager. The Manager is also responsible for<br />
SIU2 and this team also has 8 members of staff and one Team Leader.<br />
Heather Laing, the Fraud Prevention & Detection Manager ,has overall responsibility for both Teams<br />
and reports into the Company Secretary Chris Andrew.<br />
Where are we<br />
The teams are located within the Bothwell Street office in Glasgow – Contact details provided.
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