NOVEMBER/DECEMBER 2009 - NACVA.com
NOVEMBER/DECEMBER 2009 - NACVA.com
NOVEMBER/DECEMBER 2009 - NACVA.com
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<strong>NOVEMBER</strong>/<strong>DECEMBER</strong> <strong>2009</strong>
Announcing the <strong>NACVA</strong>/IBA<br />
2010 Annual<br />
Consultants’ Conference<br />
June 2–5, 2010<br />
Fontainebleau Miami Beach<br />
Miami, FL<br />
<br />
Save the dates!
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
On The Cover<br />
In This Issue…<br />
7 F R O M T H E E D I T O R<br />
Thanks to Our Guest Peer-Reviewers<br />
9<br />
LETTERS TO THE EDITOR<br />
Greed Blamed for Economic Crisis<br />
A reader responds to last issue’s editorial regarding the role<br />
greed played in causing the economic crisis of 2008–09.<br />
10<br />
The Capex Adjustment<br />
by John F. Coffey,<br />
MAS, CPA/ABV, CVA, CFF, PFS<br />
In applying the in<strong>com</strong>e method, a<br />
valuator will normalize cash flows by<br />
adjusting the financial statements of<br />
a business to more closely reflect its<br />
true operating results. An assumption of<br />
future capital expenditures (capex) is one<br />
of the typical normalization adjustments.<br />
At times, the valuator may accept prior<br />
depreciation as a proxy for future capex.<br />
Without a clear understanding of the fixed<br />
asset schedules and underlying assumptions,<br />
however, such an oversimplification can lead<br />
to an erroneous conclusion. This article<br />
explains the methodology for making the<br />
capex adjustment.<br />
15 V A L U A T I O N<br />
Size Matters: How to Apply Size Premium<br />
Metrics When Size-Based Category<br />
Breakpoints Overlap<br />
by Michael W. Barad<br />
When using cost-of-capital statistics in the buildup method and<br />
capital asset model, valuators must choose the appropriate size<br />
premium category. For the smallest <strong>com</strong>panies, the micro-cap,<br />
10th decile, 10a, and 10b size premia represent overlapping<br />
options from which to pick. This article helps valuators choose<br />
between overlapping size premium categories.<br />
27 P R A C T I C E M A N A G E M E N T<br />
Optimize Your Website Content<br />
by David M. Freedman<br />
How to attract clients, prospects, and referral sources to your<br />
website through social media.<br />
The Value Examiner November/December <strong>2009</strong> 3
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
DEPARTMENTS<br />
20<br />
24<br />
30<br />
L I T I G A T I O N C O N S U L T I N G<br />
Court Corner<br />
by John Stockdale, Jr., Esq.<br />
Summaries and analyses of the most important<br />
cases that involve valuation issues, in both federal<br />
and state courts.<br />
FORENSIC ACCOUNTING<br />
The Fraud Files<br />
by James Martin, CMA, CIA, CFFA;<br />
Austin Marks, CPA, CFF, CFE, CFFA, CFD;<br />
and Todd Michael Jolicoeur, CFFA<br />
P R A C T I C E M A N A G E M E N T<br />
Use Active Voice to Earn Trust<br />
by David N. Wood, CPA/ABV, CVA<br />
In valuation reports, active voice is usually more<br />
persuasive than passive voice. Report Righter shows<br />
you how to change passive to active, and when to<br />
make an exception.<br />
EDITORIAL STAFF<br />
CEO & Publisher: Parnell Black<br />
Executive Editor: Doug Kirchner<br />
Senior Editor: David M. Freedman<br />
EDITORIAL BOARD<br />
Chairman: David N. Wood, CPA/ABV, CVA<br />
Elsie Enninful Adu, CVA (Ghana)<br />
D. Larry Crumbley, PhD, CPA, CrFA, CFFA<br />
Darrell D. Dorrell, CPA, MBA, CVA,<br />
ASA, CMA, DABFA, CMC<br />
Willis E. Eayrs, CVA, CM&AA (Germany)<br />
Mark G. Filler, CPA/ABV, CBA, AM, CVA<br />
Edward J. Giardina, MSA, CPA/ABV, CVA<br />
Michael Goldman, MBA, CPA, CVA, CFE<br />
Z. Christopher Mercer, ASA, CFA<br />
Odalys Lara, CPA, CVA, CFFA, CFF<br />
Neil Paschall, CPA/ABV, CVA, CFFA<br />
Keith Sellers, DBA, CPA/ABV, CVA<br />
Sandra M. Shell, CPA/ABV, CVA<br />
Edward Wandtke, CPA, CVA<br />
Susan Yi, CPA, CVA<br />
The Value Examiner ®<br />
is a publication of:<br />
National Association of Certified<br />
Valuation Analysts (<strong>NACVA</strong>)<br />
1111 Brickyard Road, Suite 200<br />
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Department photo credits:<br />
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Use Active Voice to Earn Trust: ©iStockphoto.<strong>com</strong>/ResizeStudio<br />
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Mills Publishing, Inc., 772 East 3300 South, Suite 200, Salt Lake City, Utah 84106, 801-467-9419. Inquiries<br />
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SUBMISSION DATES<br />
Issue Submission Dates Publish Dates<br />
May/June 2010 March 1, 2010 May 1, 2010<br />
July/August 2010 May 1, 2010 July 1, 2010<br />
ALL SUBMISSIONS<br />
The Value Examiner is devoted to current, articulate,<br />
concise, and practical articles in business valuation,<br />
litigation consulting, fraud deterrence, matrimonial<br />
litigation support, mergers and acquisitions, exit<br />
planning, and building enterprise value. Articles<br />
submitted for publication should range from 500<br />
to 3,000 words. Case studies and best practices are<br />
always wel<strong>com</strong>e.<br />
SUBMISSION STANDARDS<br />
All articles should be thoroughly edited and proofread.<br />
Submit manuscript by e-mail (in standard<br />
word processing format) to David M. Freedman:<br />
davidf1@nacva.<strong>com</strong>. Include a brief biography to<br />
place at the end of the article, a color photo of the<br />
author (resolution 300 dpi). See authors’ guidelines<br />
and benefits at www.nacva.<strong>com</strong>/examiner/Publishing_Articles.pdf.<br />
The Value Examiner accepts some<br />
reprinted articles, if ac<strong>com</strong>panied by appropriate<br />
reprint permission.<br />
• Editorial . . . . . . . . . . . . . . . . . . . Gray<br />
• Valuation . . . . . . . . . . . . . . . . . . . Blue<br />
• Forensic Accounting . . . . . . . Green<br />
• Litigation Consulting . . . . . Orange<br />
• Practice Management . . . . . . . . . Red<br />
• Academic Research . . . . . . . . Purple<br />
REPRINTS<br />
Material in The Value Examiner may not be reproduced<br />
without express written permission. Article<br />
reprints are available; call <strong>NACVA</strong> at (800) 677-<br />
<strong>2009</strong> and/or visit the website: www.nacva.<strong>com</strong>.<br />
4<br />
November/December <strong>2009</strong><br />
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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
F R O M T H E E D I T O R<br />
Thanks to Our Guest<br />
Peer-Reviewers<br />
Occasionally we invite valuation<br />
analysts and other<br />
professionals outside of our<br />
Editorial Board to peerreview<br />
articles that have been submitted<br />
to the Examiner for publication. In some<br />
cases, after an article has been approved<br />
pending requested revisions, a reviewer<br />
works directly with an author by phone<br />
and e-mail to improve an article. I’d like<br />
to thank the following professionals who<br />
have served as guest reviewers in the past<br />
six months or so:<br />
John E. Barrett, Jr.,<br />
MBA, CPA/ABV, CVA, CBA<br />
(Cranston, RI)<br />
Vincent Covrig, PhD, CFA<br />
(Northridge, CA)<br />
Jonathan P. Friedland, Attorney<br />
(Chicago)<br />
Gilbert E. Matthews, CFA<br />
(San Francisco)<br />
Dan McConaughy, PhD<br />
(Long Beach, CA)<br />
Susan Saidens,<br />
CPA/ABV, ASA, CVA, CFE, CFF<br />
(Exton, PA)<br />
ARE YOU LINKED IN<br />
Over 50 million people in 200 countries<br />
have profiles on LinkedIn (www.<br />
linkedin.<strong>com</strong>), the Internet’s top businessoriented<br />
networking site. Sooner or later,<br />
you will get an invitation to “connect” with<br />
a LinkedIn member, and you have to be<strong>com</strong>e<br />
a member to accept the invitation.<br />
Each member can set up a profile,<br />
invite others to connect, manage connections,<br />
conduct research, build a<br />
reputation, hunt for jobs, recruit talent,<br />
generate sales leads, find advisers<br />
and subject matter experts, participate<br />
in group discussions, and more.<br />
One of the most useful features of<br />
LinkedIn is groups. There are thousands<br />
of affinity groups within LinkedIn, organized<br />
by industry, profession, special<br />
interest, etc. Each LinkedIn member<br />
can join up to 50 affinity groups, to<br />
network, collaborate, and share information<br />
with colleagues, customers,<br />
<strong>com</strong>munity, and people who share the<br />
same interests. In fact, any member can<br />
start his or her own group, and set policies<br />
and membership criteria. To find a<br />
group you might want to join, you can<br />
search the group directory.<br />
One of the LinkedIn groups is<br />
Business Valuation Professionals, with<br />
231 members in November <strong>2009</strong>. It is<br />
managed by Lloyd Brown, MBA, AVA,<br />
of Memphis.<br />
The AICPA’s official LinkedIn group<br />
has 7,936 members. There is a group<br />
called United Against Fraud, with 1,044<br />
members who include forensic accountants,<br />
information security professionals,<br />
investigators, lawyers, law enforcement<br />
officials, and experts from related<br />
fields. The Expert Witness Network,<br />
with 487 members, hosts discussions,<br />
offers marketing advice, and lets members<br />
refer business to each other. Other<br />
groups include the Mergers & Acquisitions<br />
Network (6,567 members), American<br />
Divorce Lawyers (708 members<br />
including some valuation analysts), and<br />
so on.<br />
To benefit from LinkedIn membership,<br />
you need to spend time participating<br />
on the site. It’s an effective way<br />
to network for some professionals, a<br />
time waster for others.<br />
You don’t have to wait until you’re invited<br />
to join. You can sign up and lurk before<br />
you decide whether to get involved.<br />
I wouldn’t say that you need to join<br />
a business network like LinkedIn (there<br />
are others) to succeed. But online networking<br />
skills will serve you well in<br />
the future, even within your own <strong>com</strong>pany,<br />
as social networking technology<br />
be<strong>com</strong>es integrated into websites of all<br />
kinds. If you need help learning those<br />
skills, ask any teenager. VE<br />
David M. Freedman<br />
Senior Editor<br />
davidf1@nacva.<strong>com</strong><br />
The Value Examiner November/December <strong>2009</strong> 7
Forensic Accounting Demand Reaches New High<br />
Accounting Today’s recent survey of the top 100 accounting<br />
firms—and their plans for increasing their business—<br />
dramatically illustrates this niche opportunity: 77%<br />
of the 78 firms responding cite forensic accounting growth<br />
on their radar. Yet the accounting profession has yet to<br />
embrace—or even offer—a cogent, <strong>com</strong>prehensive<br />
forensic accounting methodology by which accountants<br />
can guide and refine their forensic accounting craft.<br />
Until now.<br />
The Consultants’ Training Institute and financialforensics ®<br />
have developed an intensive, five-day workshop that is the<br />
only program of its kind in the United States. Entitled, Forensic<br />
Accounting Academy — What Your Clients “Think” You Know about<br />
Forensic Accounting © , this timely program takes participants from<br />
concept to detail and delivers specific forensic accounting tools<br />
and techniques that are immediately applicable to virtually all<br />
aspects of the accounting profession: auditing, tax, valuation,<br />
litigation, and fraud.<br />
Here Are the Skill Sets You’ll Acquire<br />
• Training in the “Top 30” specific tools and techniques to use in forensic accounting and related assignments such as Full-and-False<br />
Inclusion, Genogram, Entity(ies) Charts, Timeline Analysis, Link Analysis, Item Listing, (Modified) Net Worth Method, Source and<br />
Use of Cash Method, Proof-of-Cash Method, Digital Analysis (e.g., Benford’s), CAGR, ANOVA, and others.<br />
• A working knowledge of proprietary forensic accounting methodology called FA/IM © . Its “process map” approach (depicted below)<br />
will be used to illustrate the application of forensic accounting tools and techniques to all aspects of professional services. The workshop<br />
applies a selectively available software-based methodology that provides specific investigative tools and techniques.<br />
Forensic Accounting/Investigation Methodology (FA/IM ) ©<br />
FOUNDATIONAL INTERPERSONAL DATA COLLECTION AND ANALYSIS TRIAL<br />
Interviews &<br />
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Surveillance<br />
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Trial<br />
Preparation<br />
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Development<br />
Scoping<br />
Data<br />
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Confidential<br />
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Laboratory<br />
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Analysis of<br />
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Post-<br />
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Background<br />
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Undercover<br />
Testimony &<br />
Exhibits<br />
Purpose of Stage Tasks to be Performed Potential Issues<br />
• Obtain validating data<br />
• Obtain refuting data<br />
References<br />
• Internet research, e.g. Best websites<br />
for Financial Professionals, Business<br />
Appraisers, and Accountants, 2nd<br />
• Combine first-hand knowledge (e.g. Interviews and<br />
Depositions) with second-hand knowledge (e.g.,<br />
Background Research data)<br />
• Identify disparities for additional investigation<br />
• TASKS<br />
• Establish search protocol<br />
• Collect data for validation/corroboration<br />
• Veracity of parties<br />
• Currency of information<br />
• Admissability of data<br />
Deliverables<br />
• Search log<br />
• Updated Genogram<br />
• “Events Analysis”<br />
• Output notebook<br />
<strong>2009</strong> Remaining Date/Location<br />
December 7–12—Atlanta, GA<br />
Take Away Timely Techniques You Can Use Right Now<br />
Enhance your core practice (audit, tax, et al.) as well as your part-time niche disciplines. Identify new practice areas as logical extensions of<br />
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You’ll find descriptions of the topics covered in each day of the program online at: www.nacva.<strong>com</strong> in the Training area. Or call Member<br />
Services with questions about the program and what Accounting Today calls “this fast-growing niche”: (800) 677-<strong>2009</strong>.<br />
Consultants’ Training Institute<br />
1111 Brickyard Road, Suite 200, Salt Lake City, Utah 84106-5401<br />
Tel: (801) 486-0600 • Fax: (801) 486-7500 • Internet: www.nacva.<strong>com</strong>
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
L E T T E R S T O T H E E D I T O R<br />
Greed Blamed<br />
for Economic Crisis<br />
We encourage readers to express<br />
opinions, share insights, ask questions,<br />
raise objections, and challenge the<br />
information that we publish in The<br />
Value Examiner. The advancement of<br />
the valuation profession depends on<br />
your ideas and innovations.<br />
I<br />
just read your editorial on greed<br />
(“Greed Takes the Blame,” The<br />
Value Examiner, September/<br />
October <strong>2009</strong>, page 5), and here<br />
is my take on it. Adam Smith’s invisible<br />
hand works when <strong>com</strong>petition is high,<br />
and providers of goods and services<br />
must provide quality and fair pricing<br />
in order to <strong>com</strong>pete and thrive. This,<br />
of course, reflects the economically<br />
and financially simpler time in which<br />
Smith lived.<br />
The greed-related part of our recent<br />
economic problems is due in large part<br />
to a lack of transparency, in that the<br />
investing marketplace was not properly<br />
aware of the risks being taken—it was<br />
the morphing of behemoth organizations<br />
(“too big to fail”) and snake-oil salesmen.<br />
This, coupled with inadequate<br />
regulation that would have helped<br />
protect and inform the public, allowed<br />
greed to run unchecked. Greed is OK,<br />
but unchecked greed is not. Such<br />
examples are all over our economic<br />
history, such as with railroads in the<br />
mid-1800s, for example.<br />
Russell T. Glazer,<br />
MBA, CPA/ABV, CVA<br />
Woodbury, New York<br />
The greed-related part of our recent economic<br />
problems is due in large part to a lack of<br />
transparency, in that the investing marketplace<br />
was not properly aware of the risks being taken…<br />
Editor’s note: We also received the<br />
following letter from a reader who wishes<br />
to remain anonymous because the subject<br />
is “too politically charged.”<br />
I read your editorial about greed and<br />
couldn’t agree with you more. If you<br />
have not already checked it out, I<br />
would re<strong>com</strong>mend Meltdown, by<br />
Thomas E. Woods Jr., a long-standing<br />
follower of the Austrian School of<br />
economics. The book gives a solid<br />
account of the financial collapse of<br />
the past couple of years.<br />
In Meltdown (Regnery Press, <strong>2009</strong>),<br />
Woods offers a free-market, smallgovernment<br />
view, blaming the U.S. Federal<br />
Reserve System for the worldwide financial<br />
crisis of 2008–09. He argues that the only<br />
way to rebuild our economy is by returning<br />
to the “fundamentals of capitalism” and<br />
letting the free market work.<br />
For balance, try The Keynes Solution:<br />
The Path to Global Economic Prosperity,<br />
by Paul Davidson (Palgrave Macmillan,<br />
<strong>2009</strong>). Keynes advocated for an<br />
interventionist government role in the<br />
market economy, in cooperation with<br />
private initiative, to mitigate the adverse<br />
effects of recessions, depressions, and<br />
booms—a view that influenced FDR’s<br />
new deal policies. VE<br />
The Value Examiner November/December <strong>2009</strong> 9
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
V A L U A T I O N<br />
The Capex Adjustment<br />
by John F. Coffey, MAS, CPA/ABV, CVA, CFF, PFS<br />
I<br />
was recently hired by one of the<br />
spouses to prepare a valuation for<br />
purposes of divorce. The other<br />
spouse also hired an experienced<br />
CVA. Both valuators selected the<br />
capitalization of after-tax cash flows<br />
method. I assumed we would <strong>com</strong>e to<br />
similar conclusions, given the same set<br />
of facts. When the reports were issued,<br />
however, my valuation was nearly<br />
double that of the other.<br />
When I drilled down in the two<br />
reports, I found that one of the largest<br />
differences was the assumption of<br />
necessary future capital expenditures<br />
(capex). The case went to trial, and the<br />
capex adjustment was hotly debated.<br />
In preparing for trial, I searched at great<br />
length for literature on normalizing capex.<br />
I found that little had been published on<br />
the topic, and I spent considerable time<br />
generating trial exhibits to explain the<br />
concept for the court. This article is the<br />
fruit of those efforts.<br />
In applying the capitalization of<br />
earnings method, valuators are typically<br />
taught to normalize the last five years<br />
of historical financial statements. The<br />
intent is to determine the <strong>com</strong>pany’s<br />
expected future cash flows into<br />
perpetuity. As part of the normalization<br />
process, it is necessary to estimate cash<br />
flows required to continue funding<br />
capex. After all, this cash is not available<br />
to shareholders.<br />
A proper normalization of capex will<br />
happen in two steps. 1 First, depreciation<br />
is added back to net in<strong>com</strong>e, because<br />
depreciation is an expense that does not<br />
use cash. Second, capex is subtracted<br />
from net in<strong>com</strong>e, because capex is a<br />
use of cash that does not affect in<strong>com</strong>e<br />
until the assets are depreciated.<br />
As an illustration, let’s start with a<br />
simple example based on the facts in<br />
Table 1, below.<br />
The two-step process to normalize<br />
capex is illustrated in Exhibit A.<br />
In this example, capex (Step 2) was<br />
determined by reference to historical<br />
book depreciation (Step 1). But will<br />
historical book depreciation always<br />
equal estimated future capex Stated<br />
differently, is historical depreciation<br />
always an appropriate proxy for capex<br />
This was the issue to be debated at my<br />
recent trial.<br />
Which came first, the chicken or<br />
the egg I cannot answer that age-old<br />
question, but I can tell you that capital<br />
expenditures always <strong>com</strong>e before<br />
depreciation. A <strong>com</strong>pany cannot<br />
expense depreciation on an asset it has<br />
not acquired. Thus, future depreciation<br />
into perpetuity can only <strong>com</strong>e from<br />
future capex. It is an error to capitalize<br />
cash flows into perpetuity where<br />
depreciation exceeds capex, because<br />
that is impossible. 2<br />
With that in mind, it is important<br />
to understand that depreciation should<br />
be adjusted to capex. To do the reverse<br />
TABLE 1<br />
Five-year average pretax net in<strong>com</strong>e $1,500,000<br />
Five-year average book depr/amort $1,000,000<br />
Federal in<strong>com</strong>e tax rate 30%<br />
State in<strong>com</strong>e tax rate 5%<br />
EXHIBIT A<br />
Pretax Net In<strong>com</strong>e $1,500,000<br />
State In<strong>com</strong>e Tax $(75,000)<br />
In<strong>com</strong>e Before Federal Tax $1,425,000<br />
Federal In<strong>com</strong>e Tax $(427,500)<br />
Subtotal $997,500<br />
Step 1: Add Depr/Amort $1,000,000<br />
Step 2: Subtract Capex ($1,000,000)<br />
Cash Flow to be Capitalized $997,500<br />
10<br />
1 James R. Hitchner, Financial Valuation Applications and Models, 2 nd Edition, Wiley & Sons, New Jersey, 2006, pg. 1288.<br />
2 Ibid., pg. 118.<br />
November/December <strong>2009</strong><br />
The Value Examiner
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
will distort the capitalized cash flow and<br />
ultimately distort the value conclusion.<br />
Into perpetuity, depreciation expense will<br />
equal the cash needed to purchase capital<br />
assets, absent growth and inflation. The<br />
goal is to first determine the level of<br />
ongoing capex required to sustain the<br />
existing level of cash flows, and then<br />
adjust depreciation accordingly.<br />
Furthermore, is it proper to presume<br />
that the historical assemblage of assets<br />
is required to produce the same level of<br />
cash flows into perpetuity Five years is<br />
clearly not perpetuity, and most valuators<br />
have encountered circumstances where<br />
book depreciation exceeds capital<br />
expenditures over a five-year period.<br />
The following are a few examples of how<br />
this can happen:<br />
• Accelerated depreciation methods<br />
(e.g., the IRC Section 179 election)<br />
• Failure to consider salvage values<br />
• Depreciation on a building<br />
(or other long-lived asset)<br />
• Purchased goodwill<br />
(or other in-tangibles)<br />
• Discontinued operations<br />
• Non-operating assets<br />
Therefore, before accepting historical<br />
depreciation as a proxy for estimated future<br />
capital expenditures, it is imperative<br />
for the valuator to understand the <strong>com</strong>pany’s<br />
future capex needs. Some factors<br />
that can influence future<br />
capex include the EXHIBIT B<br />
<strong>com</strong>pany’s business<br />
plan and depreciation<br />
policy, the nature<br />
of the industry, and<br />
technology advances.<br />
can impact future capex. For example,<br />
adding or discontinuing a product line<br />
will likely precede fixed asset additions<br />
and/or disposals. Certain assets may not<br />
be replaced, and new assets not yet existing<br />
at the <strong>com</strong>pany may be required. Accordingly,<br />
the valuator should understand<br />
the <strong>com</strong>pany’s business plan because the<br />
historical assemblage of assets is not always<br />
indicative of future capex needs.<br />
DEPRECIATION POLICY<br />
The depreciation policy must be<br />
reviewed when assessing future capex<br />
needs. Circumstances that may require<br />
adjustment include:<br />
• Assets are not depreciated over<br />
estimated useful lives.<br />
• Salvage values have not been<br />
considered.<br />
• Obsolete and/or nonoperating assets<br />
have been depreciated.<br />
NATURE OF INDUSTRY<br />
Some industries are capitalintensive<br />
(i.e., more capital resources<br />
are consumed as opposed to labor in<br />
the production of goods). Automobile<br />
manufacturing, chemical, and oil<br />
refinery are some examples. When the<br />
subject <strong>com</strong>pany operates in a capitalintensive<br />
industry, greater emphasis<br />
should be placed on forecasted capex. In<br />
addition, it is important to understand<br />
the nature of the industry, as replacement<br />
needs can vary. For example, utility<br />
<strong>com</strong>panies are generally characterized<br />
as having high initial capex and low<br />
asset turnover. In contrast, software<br />
research and development <strong>com</strong>panies<br />
tend to have lower initial capex and<br />
higher asset turnover.<br />
TECHNOLOGY ADVANCES<br />
Innovations in technology often<br />
impact the future capital requirements<br />
of a particular industry. New technology<br />
can create the need to retool immediately<br />
and can even render an entire industry<br />
obsolete. For example, the digital age<br />
has dramatically changed both the<br />
film processing and analog television<br />
industries. Equipment prices are also<br />
influenced by new technology. Hightech<br />
medical equipment prices generally<br />
increase with improved technology, for<br />
example, while the cost of better cell<br />
phones and <strong>com</strong>puters has dropped.<br />
Continuing with our example, a<br />
detailed review of the fixed assets<br />
revealed the following information:<br />
• Over the last five years, the <strong>com</strong>pany<br />
purchased and immediately expensed<br />
$50,000 of equipment in year<br />
1 and $20,000 of equipment in year<br />
4. Both pieces of equipment have an<br />
estimated useful life of 10 years with no<br />
salvage value. As shown in Exhibit B,<br />
Year 1 2 3 4 5 Totals<br />
Purchase 1 $50,000 $50,000<br />
Purchase 2 $20,000 $20,000<br />
Total Cash Flow $50,000 $20,000 $70,000<br />
BUSINESS<br />
PLAN<br />
Changes in the<br />
<strong>com</strong>pany’s underlying<br />
business model<br />
Historical Depreciation $50,000 $20,000 $70,000<br />
Estimated Life Depreciation $5,000 $5,000 $5,000 $7,000 $7,000 $29,000<br />
Excess Depreciation $45,000 $(5,000) $(5,000) $13,000 $(7,000) $41,000<br />
The Value Examiner November/December <strong>2009</strong> 11
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
depreciation per books was $70,000<br />
over the five-year historical period,<br />
but the useful life depreciation was<br />
only $29,000. The average excess<br />
depreciation on this equipment over<br />
the last five years was $8,200 per year<br />
($41,000 ÷ 5 years).<br />
• The <strong>com</strong>pany purchased a building<br />
eight years ago for $2,500,000. The<br />
building is expected to last for 40 years<br />
with a salvage value of $1,000,000. It is<br />
being depreciated on the books over 25<br />
years on a straight-line basis without<br />
regard to salvage value. For each of<br />
the last five years, the annual book<br />
depreciation was $100,000 per year<br />
($2,500 ÷ 25 years), and the useful life<br />
depreciation was $37,500 ([$2,500,000<br />
– 1,000,000] ÷ 40 years). The excess<br />
depreciation expense in each of the<br />
last five years was therefore $62,500.<br />
• The <strong>com</strong>pany <strong>com</strong>menced operations<br />
10 years ago under an asset purchase<br />
where goodwill of $750,000 was<br />
acquired. Amortization has been<br />
taken over 15 years on a straight-line<br />
basis. Amortization for each of the<br />
last five years was $50,000 per year<br />
($750,000 ÷ 15 years). The <strong>com</strong>pany is<br />
not expected to make such a purchase<br />
in future years.<br />
• In year 3, the <strong>com</strong>pany discontinued a<br />
product line. A portion of the related<br />
equipment was sold in the same year.<br />
The average impact on historical<br />
depreciation for the last five years<br />
from this equipment was $16,000<br />
per year.<br />
• Some of the assets in the discontinued<br />
product line were obsolete and could<br />
not be sold. However, the <strong>com</strong>pany<br />
continued to record depreciation<br />
expense of $4,800 in each of the last<br />
five years.<br />
• All other fixed assets are used in<br />
production of cash flow, will be replaced<br />
when exhausted, and have been<br />
depreciated over estimated useful lives.<br />
Salvage values have been considered.<br />
Thus, historical depreciation is<br />
representative of future depreciation<br />
for these remaining assets.<br />
The valuator can now estimate future<br />
capex needs as outlined in Exhibit C.<br />
Based on this new information, the<br />
two-step process for normalizing capex<br />
is illustrated in Exhibit D.<br />
Cash flow in Exhibit D exceeds cash<br />
flow in Exhibit A by the after-tax capex<br />
adjustment. In this example, a failure to<br />
understand the fixed asset detail would<br />
result in understating the worth of this<br />
<strong>com</strong>pany by overstating capex.<br />
GROWTH AND INFLATION<br />
Until now, we have not considered<br />
the impact of growth and inflation.<br />
Absent growth and inflation, it is<br />
reasonable to assume that depreciation<br />
will equal capex into perpetuity, because<br />
current depreciation is based on past<br />
capex. However, when the <strong>com</strong>pany<br />
is growing and subject to inflation, it<br />
is natural to assume that future capex<br />
will outpace past capex (i.e., current<br />
depreciation). There are varying<br />
opinions as to whether this difference<br />
is material to the conclusion of value.<br />
According to James R. Hitchner,<br />
“Many valuation analysts will normalize<br />
depreciation and capital expenditures by<br />
making them equal. This equalization<br />
process is a simplifying assumption,<br />
EXHIBIT C<br />
Historical Depr/Amort $1,000,000<br />
Expensed Equipment $(8,200)<br />
Excess Building Depreciation $(62,500)<br />
Goodwill Amortization $(50,000)<br />
Discontinued Operations $(16,000)<br />
Non-operating Assets ($4,800)<br />
Capex Adjustment $(141,500)<br />
Estimated Future Capex $858,500<br />
EXHIBIT D<br />
Pretax Net In<strong>com</strong>e $1,500,000<br />
Capex Adjustment $141,500<br />
Adjusted Pretax Net In<strong>com</strong>e $1,641,500)<br />
State In<strong>com</strong>e Tax $(82,075)<br />
In<strong>com</strong>e Before Federal Tax $1,559,425<br />
Federal In<strong>com</strong>e Tax $(467,828)<br />
Subtotal $1,091,597<br />
Step 1: Add Depr/Amort (Adjusted) $858,500<br />
Step 2: Subtract Capex $858,500<br />
Cash Flow to be Capitalized $1,091,597<br />
12<br />
November/December <strong>2009</strong><br />
The Value Examiner
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
since capital expenditures will slightly<br />
exceed depreciation due to inflationary<br />
pressure in a stable business. However,<br />
this simplification usually, but not always,<br />
has a nominal effect on the value.” 3<br />
In contrast, Gilbert E. Matthews<br />
advocates <strong>com</strong>puting capex in excess<br />
of depreciation based on asset life,<br />
depreciation method, and assumed rate<br />
of growth. In a 2002 article appearing<br />
in Shannon Pratt’s Business Valuation<br />
Update, Matthews illustrates how capex<br />
exceeds depreciation by 15.5 percent<br />
based on a 10-year, straight-line, 3 percent<br />
growth rate assumption. Matthews<br />
states, “Many valuation reports overstate<br />
depreciation in growth models, and<br />
thus, overestimate free cash flow.” 4 He<br />
[<br />
PRESENTATION<br />
attributes this material error to nonrecognition<br />
of the impact of growth and<br />
inflation on capex.<br />
FUTURE CAPEX REQUIREMENTS<br />
To properly normalize capex, it is<br />
critical for the valuator to first make<br />
an appropriate determination of future<br />
capex requirements. This includes an<br />
understanding of the business plan,<br />
depreciation policy, nature of the<br />
industry, and impact of technology.<br />
Depreciation is then adjusted based on<br />
projected capex. Finally, the valuator<br />
should determine whether to increase<br />
capex to account for the impact of<br />
growth and inflation.<br />
Next time you are faced with this<br />
issue, your client will be grateful when<br />
you clearly explain the appropriate way<br />
to <strong>com</strong>pute the capex adjustment. VE<br />
John F. Coffey, MAS,<br />
CPA/ABV, PFS, CVA,<br />
CFF, is the principal at<br />
Coffey & Associates, PC<br />
(www.coffeypc.<strong>com</strong>).<br />
Specializing in litigation<br />
support for divorce<br />
proceedings, he has been<br />
retained as an expert and has testified<br />
at trial or depositions in valuation cases<br />
in Illinois.<br />
3 Ibid., pg. 1288.<br />
4 Gilbert E. Matthews, “Capex = Depreciation is Unrealistic Assumption for Most Terminal Values,” Shannon Pratt’s Business Valuation Update, March 200, pg. 3.<br />
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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
V A L U A T I O N<br />
Size Matters:<br />
How to Apply Size Premium Metrics When<br />
Size-Based Category Breakpoints Overlap<br />
by Michael W. Barad<br />
have been involved with the Ibbotson<br />
yearbooks in a variety of capacities<br />
since 2000, and one constant is that<br />
I continue to get asked for guidance<br />
on how to use the size premium published<br />
in the Ibbotson SBBI Valuation Yearbook.<br />
Morningstar publishes a <strong>com</strong>prehensive<br />
range of cost of capital statistics for use in<br />
the buildup method and capital asset pricing<br />
model (CAPM), so that valuators can<br />
use their own expertise in choosing the<br />
right measures of risk premia, date ranges,<br />
and other adjustments to their model. That<br />
said, a little guidance never hurt, right<br />
For all of you who have been spending<br />
long nights toiling over the decision<br />
to choose micro-cap, 10th decile, 10a,<br />
or 10b size premia, this article is for you<br />
(that, and some sleep). I would also like<br />
to address the folks who have shut down<br />
their capacity to choose between a menu<br />
of overlapping data options, preferring<br />
to be told by publishers like Morningstar<br />
exactly how they should be constructing<br />
their valuation models. The profession of<br />
business valuation is both art and science.<br />
Accumulated expertise is what balances<br />
the art and science. Ayn Rand said man’s<br />
most important attribute is “his reasoning<br />
mind.” This article is about applying<br />
our reasoning minds in constructing our<br />
valuation models.<br />
The application of different size premia<br />
is widely debated and often contested in<br />
litigation. I will outline a process for helping<br />
valuation professionals choose between<br />
overlapping size premium categories.<br />
SIZE PREMIA<br />
I think Morningstar (and previously<br />
Ibbotson Associates) has been clear that<br />
our beta-adjusted size premia are intended<br />
for use in either the buildup or CAPM<br />
models. The beta-adjusted size premium<br />
calculation is our purest methodology<br />
for isolating firm return that is solely due<br />
to size. In other words, we are measuring<br />
the return that is attributable to firm<br />
size which cannot be explained by other<br />
systematic factors. This is far superior to<br />
the simple “small stock premium,” which<br />
simply measures the excess return of small<br />
stocks over large stocks. 1<br />
Morningstar believes that our size<br />
premium methodology is an elegant extension<br />
of the CAPM because it allows<br />
us to treat other risk factors that would<br />
influence a firm’s cost of equity in other<br />
parts of the model without concern for<br />
double-counting them. Another such<br />
risk factor is industry risk, which can be<br />
addressed for a buildup method in the<br />
form of a published industry premium<br />
from Morningstar or in an artful application<br />
by the practitioner. For a CAPM,<br />
the industry risk can be addressed in one<br />
of the following ways:<br />
1. Use a peer group/industry Beta from<br />
Morningstar Cost of Capital Yearbook,<br />
ValuSource, and Value Line.<br />
2. Combine individual <strong>com</strong>pany Betas<br />
from any number of sources (including<br />
Bloomberg, S&P Compustat, Value<br />
Line, Morningstar.<strong>com</strong>, and Yahoo!<br />
Finance).<br />
3. Manually <strong>com</strong>bine peer firm returns<br />
into a blended index that is regressed<br />
against a market benchmark.<br />
While we are only addressing size adjustments<br />
in this article, a proper cost of<br />
capital estimate requires as much attention<br />
on the equity risk premium, riskless<br />
rate, industry adjustment, and <strong>com</strong>panyspecific<br />
factors. Whether we are talking<br />
about size premium or other <strong>com</strong>ponent<br />
parts to the cost of capital, the metrics<br />
that are the cleanest to apply are ones<br />
that measure only what they are intended<br />
to, and pose as little risk of double-counting<br />
other factors as possible.<br />
OVERLAPPING CATEGORIES<br />
The meat and potatoes of this article<br />
is a discussion of how to use the various<br />
1 See the Ibbotson SBBI Valuation Yearbook for a <strong>com</strong>plete analysis and <strong>com</strong>parison (http://corporate.morningstar.<strong>com</strong>/ib/asp/subject.aspxxmlfile=1415.xml).<br />
The Value Examiner November/December <strong>2009</strong> 15
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
TABLE 1: SIZE PREMIUM CHOICES FOR SMALL FIRM VALUATION<br />
Decile Market Cap of Smallest Market Cap of Largest Size Premium<br />
(size category) Company (in millions) Company (in millions) (return in excess of CAPM)<br />
Micro-Cap, 9–10 $1.575 $453.254 3.74%<br />
10 $1.575 $218.533 5.81%<br />
10a $136.599 $218.533 4.11%<br />
10b $1.575 $136.500 9.53%<br />
size premium metrics that Morningstar<br />
provides when size-based category<br />
breakpoints overlap. For example, we<br />
have the choices for a small firm valuation<br />
shown in Table 1.<br />
What to do with all those choices If<br />
I have a small firm with an estimated equity<br />
value of $120 million, I could choose<br />
among the micro-cap, 10th decile, or<br />
10b category for my size premium. The<br />
range of size premium for this one firm<br />
would be between 3.74 and 9.53 percent.<br />
This range would have a tremendous effect<br />
on the firm’s enterprise value.<br />
There are two decision paths I see<br />
folks take when making this choice. The<br />
dark and scary path is where practitioners<br />
choose the size premium that achieves<br />
the self-serving goal of influencing the<br />
enterprise value in the direction most<br />
desired. In many cases this leads them to<br />
choose the highest size premium number<br />
(9.53 percent in the data above),<br />
because this will lead to the lowest enterprise<br />
value for tax purposes, marital<br />
dissolution, acquisition valuation, etc.<br />
The path of enlightenment, on the other<br />
hand, is when practitioners choose the<br />
size premium that is most statistically<br />
relevant for their application.<br />
PATH OF ENLIGHTENMENT<br />
There are two primary factors in determining<br />
which size premium to use.<br />
First, identify how close to a size category<br />
boundary your subject <strong>com</strong>pany<br />
falls. Second, determine how confident<br />
you are in your estimate of equity value.<br />
With this information, you can make the<br />
right choice. That’s all there is to it.<br />
Not following yet Let’s take it a step<br />
further. In the example above, where we<br />
have a firm estimated at $120 million of<br />
equity, this is close to the top breakpoint<br />
of the 10b category, toward the middle<br />
of the 10th decile, and toward the bottom<br />
of the micro-cap. There are always<br />
going to be more <strong>com</strong>panies included in<br />
the micro-cap than in the 10th decile,<br />
and more <strong>com</strong>panies in the 10th decile<br />
than in the 10b category. More <strong>com</strong>panies<br />
are usually better, since that means<br />
more statistical significance in the data.<br />
However, once we get to a large enough<br />
number of <strong>com</strong>panies, more data doesn’t<br />
necessarily add much significance. The<br />
10th decile was as small as 49 <strong>com</strong>panies,<br />
back in March of 1926. This is still<br />
# of Companies<br />
2,500<br />
2,000<br />
1,500<br />
1,000<br />
500<br />
significant. While Morningstar doesn’t<br />
publish the split between historical<br />
number of <strong>com</strong>panies in 10a and 10b,<br />
it is fair to say that it is approximately<br />
half of what it was back in the 1920s<br />
(since our breakpoint definition <strong>com</strong>es<br />
from the Center for Research in Security<br />
Prices at the University of Chicago’s<br />
Graduate School of Business, which<br />
would have used only NYSE stocks to<br />
split back in the 1920s).<br />
Are 25 <strong>com</strong>panies too few I might<br />
be concerned if we were only using data<br />
from the 1920s, but after that it really<br />
picks up and we add a tremendous<br />
amount of firm data to even the smallest<br />
breakpoint we publish. 2<br />
Since the number of <strong>com</strong>panies in the<br />
data set is not a determining factor, we<br />
should pick the most “conservative” category<br />
that has the most “relevance” for<br />
GRAPH 1: SIZE PREMIA CATEGORIZATION<br />
10b<br />
10<br />
10a<br />
Micro-Cap<br />
$0 $50 $100 $150 $200 $250 $300 $350 $400 $450 $500<br />
Market Value of Equity ($mil)<br />
9<br />
16<br />
2 See Table 7–8 of the <strong>2009</strong> Ibbotson SBBI Valuation Yearbook.<br />
November/December <strong>2009</strong><br />
The Value Examiner
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and is one of <strong>NACVA</strong>’s Outstanding Members.
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
our subject firm. In this case, it is clearly<br />
the 10th decile. We need to balance the<br />
confidence that our subject firm actually<br />
falls within a particular size category<br />
with the need to tailor that size grouping<br />
as tightly as possible to make the peers<br />
relevant to our analysis. The micro-cap<br />
category is too broad for this case, since<br />
our $120 million subject firm would fall<br />
in the lower range of the category; and<br />
the 10b is too narrow, since our subject<br />
<strong>com</strong>pany would barely squeeze in<br />
under the top breakpoint before sliding<br />
into 10a. We can say with confidence<br />
that the 10th decile puts our $120 million<br />
<strong>com</strong>pany among the most peers of<br />
similar size.<br />
Graph 1 (page 16) shows each size premium<br />
category. The peak of each premium<br />
is the number of <strong>com</strong>panies in the category,<br />
and the range spreads down from the<br />
peak to the x-axis where the outer limits<br />
are the market value breakpoints for the<br />
category. For example, 10b (the smallest<br />
category) has 1,182 <strong>com</strong>panies ranging<br />
from approximately $2 to $136 million<br />
in market value. This is a conceptual illustration<br />
that shows how practitioners<br />
can think about assigning a size category<br />
to their subject <strong>com</strong>pany. In our $120<br />
million example, it is clear that we can<br />
squeeze into the upper end of 10b (along<br />
the x-axis), but decile 10 is much more relevant<br />
because its midpoint between upper<br />
and lower bounds hovers around the low<br />
$100 million range. Focusing as close to<br />
the center of the size grouping as possible<br />
suggests that your subject <strong>com</strong>pany falls<br />
nicely within the range of peers that make<br />
up its size premium estimate.<br />
Now let’s examine the issue of confidence<br />
in our estimate of equity value.<br />
Where did that $120 million estimate<br />
<strong>com</strong>e from, anyway Some practitioners<br />
make their initial estimate of equity value<br />
based on fundamentals, past transactions,<br />
or market <strong>com</strong>parables. The truth is that<br />
equity value is what we are trying to solve<br />
for, not what we start with. In the example<br />
above, let’s say we started with a price/earnings<br />
ratio of 20 from the subject <strong>com</strong>pany’s<br />
peer group (from the Morningstar Cost of<br />
Capital Yearbook) and <strong>com</strong>bined that with<br />
the subject <strong>com</strong>pany’s $6 million in earnings,<br />
to arrive at a $120 million estimate of<br />
“price,” or equity value:<br />
Price subject <strong>com</strong>pany/$6 million = 20<br />
Price = 20 x $6 million<br />
Price = $120 million<br />
That’s great, but it is only one measure,<br />
and it is based on public <strong>com</strong>panies,<br />
which my hypothetical subject <strong>com</strong>pany<br />
is not. Therefore, I am not that confident<br />
in my $120 million estimate, and<br />
I shouldn’t contend that my estimate is<br />
precise when I apply it to the size premium<br />
breakpoints. In other words, my firm<br />
could just as easily be worth $140 million<br />
as it is $120 million, which would bump<br />
it out of the 10b size category into 10a.<br />
This is a big reason why the 10th decile is<br />
the best category, and how “confidence”<br />
in bucketing plays a role in choosing the<br />
appropriate size premium.<br />
Of course we shouldn’t just use one<br />
approximation of equity value to bucket<br />
into a size category. The more <strong>com</strong>parables<br />
and fundamentals you can use, the<br />
better. Then you should have a scattering<br />
of equity estimates. Let’s say we followed<br />
this exercise and found that our estimates<br />
for a firm’s equity value were $60 million,<br />
$120 million, and $180 million. The average<br />
is $120 million, but as you can see<br />
once again, the 10th decile, which ranges<br />
from around $2 million to $218 million,<br />
is still the best choice to provide relevant<br />
peer <strong>com</strong>panies of similar size.<br />
DEFINITIONS OF SIZE<br />
All of this suggests the question: Is<br />
“price” (or market capitalization) the<br />
best measure of size for determining size<br />
premium Ask yourself this: How big is<br />
a <strong>com</strong>pany If I told you that a firm had<br />
net in<strong>com</strong>e of $15 million, would that inform<br />
you as to its size What if I told you<br />
that a firm had 25 employees, is that clear<br />
enough Net in<strong>com</strong>e doesn’t help because<br />
<strong>com</strong>panies of all sizes produce a wide range<br />
of in<strong>com</strong>e. A firm like Yahoo has a market<br />
cap of more than $23 billion, yet it had net<br />
in<strong>com</strong>e of only $15 million. When Citigroup<br />
or Time Warner have negative net<br />
in<strong>com</strong>e, they shouldn’t then be classified as<br />
small <strong>com</strong>panies. The advertising agency<br />
Bark Group has only 25 employees, but its<br />
market capitalization of equity is over $21<br />
billion. There may be statistical relationships<br />
between a wide range of factors and<br />
firm size, but market capitalization is still<br />
the most relevant.<br />
Even with market capitalization representing<br />
the most relevant measure of<br />
size, we still must acknowledge the bias<br />
introduced in first having to estimate<br />
size in order to establish a size premium<br />
category, ultimately resulting in a<br />
firm value that defines “size.” The logic<br />
is circular. For those of you interested<br />
in factors other than market capitalization,<br />
the Duff & Phelps Risk Premium<br />
Report (D&P Report) provides<br />
seven alternative measures of size. The<br />
D&P Report also provides regression<br />
statistics for people who choose to<br />
extrapolate the findings to <strong>com</strong>panies<br />
significantly smaller than the smallest<br />
size grouping presented.<br />
THE IMPACT OF DISTRESS<br />
To date, the D&P Report has been the<br />
primary source for size-based risk premium<br />
data that segregates financially distressed<br />
<strong>com</strong>panies into a separate bucket, leaving<br />
only healthy <strong>com</strong>panies in the standard<br />
results. It may not surprise you that high<br />
financial risk <strong>com</strong>panies represented over<br />
25 percent of the data set in recent years of<br />
18<br />
November/December <strong>2009</strong><br />
The Value Examiner
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
the D&P Report (though this number was<br />
historically much lower).<br />
Morningstar has spent a good part<br />
of <strong>2009</strong> evaluating predictive ability<br />
to measure financial distress, and we<br />
found that standard measures can be<br />
improved. In the October <strong>2009</strong> issue<br />
of Business Valuation Update, Warren<br />
Miller and James Harrington’s article<br />
“A Timely New Study on Bankruptcy<br />
Prediction Models from Morningstar”<br />
<strong>com</strong>pares the Altman Z-Score to a newer<br />
model called Distance-to-Default.<br />
The results showed that the Distanceto-Default<br />
model outperformed the Z-<br />
Score, providing us a better predictive<br />
measure of default.<br />
While the D&P Report is based on the<br />
Z-Score for segregating high financial risk<br />
<strong>com</strong>panies from the data, the Morningstar<br />
yearbooks have never separated the distressed<br />
firms from the healthy ones. The<br />
main reason why Morningstar has not separated<br />
the financially distressed <strong>com</strong>panies<br />
from the rest is that we were looking for a<br />
better predictor of financial distress than<br />
Z-Score provided. We found this in the<br />
Distance-to-Default model. We then asked<br />
the Center for Research in Security Prices<br />
to apply the Distance-to-Default methodology<br />
to historical data going back to the<br />
1960s so we could evaluate whether there<br />
was merit in segmenting the distressed<br />
firms from the healthy ones. Healthy and<br />
distressed portfolios were created across all<br />
standard Morningstar size categories. The<br />
results showed that the distressed portfolios<br />
underperformed the healthy portfolios<br />
across all size categories. We then applied<br />
this data to create beta-adjusted size premia,<br />
resulting in lower size premia for the<br />
distressed firms. This would lead to higher<br />
firm values for distressed <strong>com</strong>panies when<br />
this data is applied to a discounted cash<br />
flow model.<br />
Since we found that distressed firms<br />
have historically performed poorly, and<br />
investors were not <strong>com</strong>pensated with extra<br />
return for the extra risk they took on,<br />
we are un<strong>com</strong>fortable applying this data<br />
to a forward-looking cost of capital model<br />
at this time.<br />
Why doesn’t Morningstar pull out the<br />
financially distressed firms from our cost<br />
of capital data Traditional default prediction<br />
models like Z-Score don’t work<br />
as well as newer models like Distanceto-Default,<br />
and when we do apply newer<br />
models to the historical data, we find the<br />
results contradict the risk-return tradeoff.<br />
D&P segregates high financial risk <strong>com</strong>panies<br />
from their data because they believe,<br />
as many would expect, that highly<br />
leveraged, financially distressed firms<br />
have higher returns than their counterparts.<br />
In the analysis we performed with<br />
the invaluable assistance from the Center<br />
for Research in Security Prices, we<br />
have found the opposite to be the case.<br />
As Miller and Harrington concluded in<br />
their <strong>2009</strong> article:<br />
When valuing a business as a going<br />
concern, a firm is assumed to continue<br />
operations into the indefinite<br />
future. Does this mean that you need<br />
to remove distressed <strong>com</strong>panies from<br />
public <strong>com</strong>pany risk premiums when<br />
applying the latter to the valuation of<br />
healthy, going concern private entities<br />
It does not. Although the firm<br />
is presumed to be a going concern,<br />
predictive ability is never 100 percent.<br />
Applying risk premium data based on<br />
a portfolio of primarily healthy <strong>com</strong>panies<br />
with a small slice of potentially<br />
distressed <strong>com</strong>panies acknowledges<br />
the less-than-100 percent chance that<br />
a subject firm will be perfectly healthy<br />
for the indefinite future.<br />
FINER CATEGORIES<br />
The relationship between firm size<br />
and return continues to be an area that<br />
receives a good deal of attention. For practitioners<br />
who value very small <strong>com</strong>panies<br />
and might feel that size premia categorization<br />
is easy, Morningstar is about to stir<br />
the pot again. New analysis of the smallest<br />
<strong>com</strong>panies now allows us to dissect the<br />
size premium into further categories (cutting<br />
10a and 10b each in half), providing<br />
even more choices for the seasoned valuation<br />
professional.<br />
Firms like Morningstar, Duff & Phelps,<br />
and others publish a wealth of data on cost<br />
of capital so that practitioners have the resources<br />
to find their own solutions based<br />
on their knowledge and experience. We<br />
could simplify what is presented and give<br />
only one option for each scenario you might<br />
encounter, but that assumes that business<br />
valuation is a pure science. There is still a<br />
place for interpretation of information in<br />
this field. Data providers hope to provide<br />
business valuation practitioners with the<br />
data and tools needed to form intelligent<br />
cost of capital estimates. In this article I<br />
offered guidance in regard to the use of<br />
overlapping size premium categories. Having<br />
choices is something to value, not fear.<br />
Enjoy your freedom. VE<br />
Michael W. Barad is<br />
the vice president and<br />
business manager for<br />
Morningstar’s Financial<br />
Communications<br />
Business, which is part<br />
of Morningstar’s Investment<br />
Research Division<br />
(www.morningstar.<strong>com</strong>). He has written<br />
and spoken on such topics as asset<br />
allocation, returns-based style analysis,<br />
mean-variance optimization, MVO inputs<br />
generation, growth and value investing,<br />
<strong>com</strong>mercial real estate investing, the<br />
cost of capital, equity risk premium, size<br />
premium, and other topics in the fields of<br />
finance and economics.<br />
The Value Examiner November/December <strong>2009</strong> 19
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
L I T I G A T I O N C O N S U L T I N G<br />
Court Corner<br />
John Stockdale, Jr., Esq., Schafer and Weiner, PLLC<br />
BANKRUPTCY ACTIONS<br />
In In re Advanced Modular Power<br />
Systems, <strong>2009</strong> WL 2960615 (Bankr.<br />
S.D. Tex. Sept. 16, <strong>2009</strong>), the U.S. Bankruptcy<br />
Court for the Southern District<br />
of Texas awarded a Chapter 7 trustee<br />
damages for fraudulent transfer and<br />
conversion of estate assets, where the<br />
controlling shareholder opened an<br />
identical business using a similar name<br />
and the debtor’s intangible property<br />
prior to the petition date. The controlling<br />
shareholder further destroyed the<br />
debtor’s financial records. The court rejected<br />
the trustee’s, a CPA, assessment<br />
of damages at gross profits of the identical<br />
business less its cost of goods sold.<br />
Rather, the court assessed damages as<br />
gross profit of the identical business<br />
less certain expenses including salary,<br />
repairs, rents, taxes and licenses, interest,<br />
depreciation, and 50 percent of<br />
miscellaneous expenses as reported on<br />
its tax returns.<br />
In In re American Home Mortgage<br />
Holdings, Inc., <strong>2009</strong> WL 2855888<br />
(Bankr. D. Del. Sept. 8, <strong>2009</strong>), the U.S.<br />
Bankruptcy Court for the District of<br />
Delaware determined that the phrase<br />
“<strong>com</strong>mercially reasonable determinants<br />
of value” as used in 11 U.S.C. Sec.<br />
562 was ambiguous. It defined the term<br />
to mean “any <strong>com</strong>mercially reasonable<br />
valuation methodology may be used as<br />
evidence of the damages under a repurchase<br />
agreement after its rejection,<br />
termination, or acceleration.” The court<br />
then adopted the debtor’s expert’s discounted<br />
cash flow valuation of the loan<br />
portfolio that was the subject of the<br />
repurchase agreement at issue, even<br />
though the actual market for the loan<br />
portfolio was dysfunctional.<br />
In In re SMTC Manufacturing of<br />
Texas, <strong>2009</strong> WL 2940161 (Bankr. W.D.<br />
Tex. Sept. 11, <strong>2009</strong>), the U.S. Bankruptcy<br />
Court for the Western District<br />
of Texas determined that, for state law<br />
fraudulent transfer purposes, where<br />
the assets of a business are secured by<br />
a blanket lien and the loan supporting<br />
the lien is guaranteed by affiliated business,<br />
the value of that lien should be<br />
discounted to account for the chance<br />
that the debtor may not be required to<br />
fulfill that loan. In addition, the court<br />
concluded that the right of contribution<br />
from co-guarantors of that debt<br />
should be considered in valuing the<br />
amount of the debt.<br />
SHAREHOLDER APPRAISAL ACTIONS<br />
In McDaniel v. 162 Columbia Heights<br />
Housing Corporation, <strong>2009</strong> WL 3131173<br />
(N.Y. Sup. Sept. 29, <strong>2009</strong>), the Supreme<br />
Court of Kings County, NY, determined<br />
the appropriate calculation of fair value<br />
of a cooperative housing corporation<br />
to avoid dissolution under the Business<br />
Corporation Act was the value of the<br />
business as a going concern, considering<br />
the current use (rather than its highest<br />
and best use) of the real property,<br />
subject to the long-term obligations to<br />
the remaining shareholder-tenants. The<br />
court relied on a <strong>com</strong>parable recent sale<br />
of an apartment in the corporation’s<br />
building to determine the value of the<br />
corporation and then offset a valuation<br />
decrement occasioned by this litigation<br />
against the rise real property values in<br />
the area.<br />
In Schimke v Liquid Dustlayer, Inc.,<br />
<strong>2009</strong> WL 3049723 (Mich. App. Sept.<br />
24, <strong>2009</strong>), the Michigan Court of Appeals<br />
affirmed a lower court’s award<br />
of fair value for oppressive and willfully<br />
unfair conduct under Michigan’s<br />
business corporation act. The court<br />
acknowledged that standard in Michigan<br />
does not require a discount for minority<br />
interest in the calculation of fair<br />
value, and affirmed the decision not to<br />
apply a discount.<br />
In Gignilliat v Gignilliat, Savitz &<br />
Bettis, LLP, <strong>2009</strong> WL 3246789 (S.C.<br />
Oct. 12, <strong>2009</strong>), the Supreme Court of<br />
South Carolina reversed a lower court<br />
that found a lawyer’s surviving spouse<br />
failed to state a claim for the right of<br />
publicity where the lawyer’s former law<br />
firm continued to use his name after his<br />
demise without <strong>com</strong>pensation to his<br />
estate. The lower court concluded that<br />
the name was tied to the professional’s<br />
personal goodwill and therefore had<br />
no value apart from him. The Supreme<br />
Court disagreed and found that while<br />
the lawyer’s name continued to have<br />
value, such value was limited to the le-<br />
20<br />
November/December <strong>2009</strong><br />
The Value Examiner
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
gal field and there were at least nominal<br />
damages for the continued use of the<br />
lawyer’s name. Moreover, the Supreme<br />
Court <strong>com</strong>mented that under the facts<br />
of this case, damages beyond nominal<br />
damages for infringement of this<br />
right would be more difficult to prove<br />
than personal goodwill. Nevertheless,<br />
the court found that the law firm had<br />
a <strong>com</strong>plete defense to this claim in the<br />
lawyer’s pre-death consent to continue<br />
using his name in connection with the<br />
law practice.<br />
LOST PROFITS<br />
In Southwest Stainless, LP v. Sappington,<br />
et al., <strong>2009</strong> WL 2989149 (10th<br />
Cir. Sept. 21, <strong>2009</strong>), the U.S. Court of<br />
Appeals for the Tenth Circuit affirmed<br />
a district court’s award of damages<br />
in this breach of non-<strong>com</strong>pete case.<br />
The district court held that salesmen<br />
subject to a non-<strong>com</strong>pete agreement<br />
limited by territory were not liable for<br />
general lost profits measured by the<br />
all defendants’ sales in the territory,<br />
but were liable for the loss of several<br />
specific contracts entered into by the<br />
salesmen with the plaintiff ’s former<br />
clients. The appellate court agreed<br />
that the plaintiff failed to establish a<br />
sufficient causal nexus between general<br />
loss profits and the actions of the<br />
salesmen. It further affirmed the calculation<br />
of loss profits from the specific<br />
contracts based testimony regarding<br />
the plaintiff’s profit margin.<br />
In Gullwing International Motors,<br />
Ltd. v. Ostermeier, <strong>2009</strong> WL 2961939<br />
(Cal. App. 2. Dist. Sept. 17, <strong>2009</strong>), the<br />
California Court of Appeals, Second<br />
District, affirmed the lower court’s<br />
decision denying the defendant’s challenge<br />
to a jury’s lost profits award<br />
based on the new business rule in this<br />
breach of fiduciary duty and fraud action.<br />
The appellate court found that the<br />
new business rule did not apply where<br />
the business had been in existence for<br />
at least six years, had a strategic business<br />
plan, and expert testimony was introduced<br />
regarding its operations and<br />
profits. Therefore, the court affirmed<br />
the jury’s $17 million jury award for<br />
defendant’s misconduct.<br />
DIVORCE VALUATIONS<br />
In Lee v Lee, <strong>2009</strong> WL 3155054<br />
(Ohio App. 5 Dist Sept. 30, <strong>2009</strong>), the<br />
Ohio Court of Appeals for the Fifth District<br />
affirmed the lower court’s determination<br />
that the value of a restaurant<br />
was equal to the value of the <strong>com</strong>pany’s<br />
equipment. In reaching this determination,<br />
the trial court adopted the parties’<br />
stipulated value of the <strong>com</strong>pany’s equipment,<br />
acknowledged that the <strong>com</strong>pany’s<br />
liquor license had value of an unknown<br />
amount, and that the business had debt<br />
well over $150,000. Additionally, the appellate<br />
court affirmed the trial court’s<br />
decision to give an expert CPA’s valuation<br />
of the business little weight where<br />
the expert was retained three weeks<br />
before trial, the expert’s report was delivered<br />
to opposing counsel on the day<br />
of trial, and the expert was not provided<br />
sufficient information to accurately value<br />
the business.<br />
In Bass v Bass, <strong>2009</strong> WL 3174467<br />
(N.C. App. Oct. 6, <strong>2009</strong>), the North<br />
Carolina Court of Appeals reversed and<br />
remanded the trial court’s finding that<br />
the increase in the value of a business<br />
between the date of separation and the<br />
date of trial was marital property. The<br />
court focused on the husband-shareholder’s<br />
efforts at the <strong>com</strong>pany after the<br />
date of separation. It noted that the husband<br />
was a high-level executive at the<br />
<strong>com</strong>pany, responsible for approximately<br />
350 people. Therefore, the court found<br />
that at least some of the increase in value<br />
was separate property because it was the<br />
result of his post-separation efforts.<br />
In Hamilton v Hamilton, <strong>2009</strong> WL<br />
3209183 (Wis. App. Oct. 8, <strong>2009</strong>), the<br />
Wisconsin Court of Appeals affirmed<br />
the lower court’s valuation of the parties’<br />
jewelry business at $1. The husband<br />
presented expert testimony from a CPA<br />
that the business had a negative value of<br />
$80,000. The wife presented expert testimony<br />
from her CPA who opined that<br />
the business had a positive value, but<br />
lacked sufficient information to provide<br />
specific dollar value. The appellate court<br />
affirmed because the transcript from<br />
the valuation hearing was not included<br />
in the record on appeal. As a result, the<br />
only evidence of value in the appellate<br />
record indicated that the business had<br />
a negative value.<br />
In Haynes v Haynes, <strong>2009</strong> WL<br />
3219301 (Ohio App. 8 Dist. Oct. 8,<br />
<strong>2009</strong>), the Ohio Court of Appeals for the<br />
Eighth District affirmed the trial court’s<br />
valuation of an Ohio licensing bureau<br />
office operated by the wife. The wife’s<br />
expert, a business broker, concluded<br />
that the business had a value of $83,444<br />
based on a net asset value, because the<br />
business is operated at the discretion of<br />
the State of Ohio and is not transferable.<br />
The husband’s expert, a CVA, valued<br />
the business at substantially more<br />
using an excess earnings method. The<br />
court adopted the wife’s valuation, giving<br />
weight to the impediments to transferability.<br />
The appellate court affirmed,<br />
finding that the trial court did not abuse<br />
its discretion when it valued the business<br />
using the wife’s expert’s appraisal.<br />
However, the court did reverse the equitable<br />
distribution award because it<br />
was unable to determine whether the<br />
business’s bank balance, which was sep-<br />
The Value Examiner November/December <strong>2009</strong> 21
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
arately distributed by the lower court,<br />
was included in the business’s value.<br />
ESTATE AND GIFT TAX VALUATIONS<br />
In Estate of Malkin v. CIR, T.C.<br />
Memo. <strong>2009</strong>-212 (U.S. Tax Ct. Sept.<br />
16, <strong>2009</strong>), the U.S. Tax Court concluded<br />
that IRC Sec. 2036 should be applied<br />
to recapture the value of publicly trade<br />
stock transferred to two FLPs during<br />
decedent’s life. The court found that<br />
there was an implied agreement allowing<br />
the decedent to retain the enjoyment<br />
of the transferred assets where<br />
the FLPs permitted the decedent to use<br />
the transferred stock as collateral for his<br />
personal loans. In addition, the court<br />
found that there was not a legitimate<br />
non-tax reason for the contribution of<br />
the stock to the FLPs that would permit<br />
the transaction to be shielded from IRC<br />
Sec. 2036 under the bona fide sale exception.<br />
The Tax Court also considered<br />
issues relating to indirect gifting of LLC<br />
interests to the FLPs.<br />
In Estate of Farnam v. CIR, <strong>2009</strong><br />
WL 3209442 (8th Cir. Oct. 8, <strong>2009</strong>), a<br />
divided U.S. Court of Appeals for the<br />
Eighth Circuit affirmed the Tax Court’s<br />
decision and held that “interest in an<br />
entity” as used to determine eligibility<br />
for a “qualified family-owned business<br />
interest” (QFOBI) deduction under IRC<br />
Sec. 2057(a) did not include a creditor’s<br />
interests in the business. Rather, it concluded<br />
that the QFOBI deduction was<br />
only available to equity interests in a<br />
family-owned business.<br />
In Estate of Murphy v. CIR, <strong>2009</strong> WL<br />
3366099 (W.D. Ark. Oct. 2, <strong>2009</strong>), the U.S.<br />
District Court for the Western District<br />
of Arkansas valued a 95 percent limited<br />
partnership interest in an FLP holding<br />
publicly traded securities subject to Rule<br />
144 as well as cash and real property. The<br />
FLP was valued using the net asset value<br />
approach and applying discounts for lack<br />
of marketability and lack of control. The<br />
court adopted the estate’s expert’s calculations<br />
for the Rule 144 blockage discounts.<br />
This expert considered:<br />
1. The size of the block<br />
2. The volatility of the stock<br />
3. The actual price change under recent<br />
and preceding market conditions<br />
4. The current economic outlook for<br />
the <strong>com</strong>pany<br />
5. The stock price trend and financial<br />
performance<br />
6. The <strong>com</strong>pany’s earnings trend<br />
7. Any resale restrictions<br />
The court also adopted the estate’s<br />
expert’s discounts for lack of control,<br />
which for the equity interests were<br />
based on closed-end fund data. Further,<br />
the court adopted the estate’s expert’s<br />
32.5 percent discount for lack of<br />
marketability, which was based on data<br />
from the FMV Opinions, MPI, and Silber<br />
studies. The court also valued a 49<br />
percent interest in a limited liability<br />
<strong>com</strong>pany that held the general partnership<br />
interest in the FLP discussed above<br />
as well as valued four artworks. VE<br />
Source data was provided by Business Valuation<br />
Resources, LLC (www.BVResources.<strong>com</strong>).<br />
The information provided in this article is for<br />
informational purposes only, and should not be<br />
construed as legal advice. If you need legal or<br />
professional advice, please consult the appropriate<br />
professional.<br />
John J. Stockdale, Jr., Esq., is an associate<br />
attorney at Schafer and Weiner,<br />
PLLC, a boutique bankruptcy law firm<br />
in Bloomfield Hills, MI. He addresses<br />
issues in business and person bankruptcies,<br />
business sales, shareholder/<br />
member disputes, real estate, and collections.<br />
Stockdale has been reporting<br />
business valuation and damage <strong>com</strong>putation<br />
case law for appraisers and<br />
attorneys since 1996. He is the author<br />
of BVR’s Guide to Lost Profits Case<br />
Law, BVR’s Guide to Canadian Valuation<br />
Cases, and Valuation Case Digest.<br />
He has also contributed articles to the<br />
Michigan Tax Lawyer and Business<br />
Valuation Update. E-mail: jstockdale@<br />
schaferandweiner.<strong>com</strong>.<br />
22<br />
November/December <strong>2009</strong><br />
The Value Examiner
The Opportunity<br />
An unprecedented tsunami of baby<br />
boomer wealth transfer is headed our<br />
way: over the next 18 months, more than<br />
1,000,000 privately held businesses will<br />
change hands. Professional help will be<br />
needed!<br />
The middle market generates lucrative<br />
fees for investment bankers, with deal<br />
fees ranging from a low of $200K to<br />
several million dollars. The average M&A<br />
fee is somewhere around $400,000.<br />
But there are barriers to entry, including<br />
the high cost of marketing and technical<br />
support, a lack of training and experience,<br />
generating and sustaining deal flow<br />
while executing current engagements,<br />
lack of a track record and credibility, and<br />
the need for technical resources supplied<br />
by larger investment banks.<br />
The McLean Group (TMG) has a<br />
unique program, however, for potential<br />
investment bankers and deal makers<br />
that provides training, marketing and<br />
deal support, national and international<br />
branding, regulatory <strong>com</strong>pliance support,<br />
and licensing.<br />
Catch the Wave<br />
The TMG Turnkey Program<br />
The TMG program is designed—in<br />
short—to put <strong>NACVA</strong> members in the<br />
M&A business. (The majority of TMG<br />
bankers are, in fact, <strong>NACVA</strong> members.)<br />
Here, more specifically, is what TMG<br />
provides <strong>NACVA</strong> members:<br />
<br />
how to market M&A services<br />
<br />
person if requested—on deal engagements<br />
<br />
bankers<br />
<br />
each of its bankers<br />
<br />
<br />
ing direct mail and/or e-mail campaigns,<br />
seminar speakers, marketing collateral<br />
such as brochures, business cards, and<br />
logos, telemarketing programs, and<br />
e-mail newsletters<br />
The McLean Group<br />
This intensive, soup-to-nuts program is cosponsored by the Consultants’ Training Institute (CTI), the Middle Market Investment Banking Association<br />
(MMIBA), and The McLean Group. With headquarters in Washington, DC and offices in Sacramento, Winnipeg, Boston, Columbus,<br />
Richmond, Raleigh, and Atlanta, The McLean Group is a Financial Industry Regulatory Authority (FINRA) Registered Broker Dealer and Member<br />
FINRA/SIPC. Headed up by Chairman and Managing Director Dennis J. Roberts, CPA/ABV, CVA, TMG provides merger and acquisition,<br />
private institutional equity and debt formation, valuation services (through a separate affiliate), and transaction related consulting services to the<br />
middle market. TMG maintains a tight international affiliation with a number of other banks, and collectively executed the third largest number of<br />
M&A transactions in the world last year.<br />
Step by Step<br />
Is the challenging mergers and acquisitions discipline right for you Test the waters: TMG, the Middle Market Investment Banking Association<br />
(MMIBA), and the CTI offer the following courses:<br />
The five-day Mergers & Acquisitions Workshop that simultaneously addresses both the sales side and the buy side: this intensive training<br />
program leads to the Certified Merger and Acquisition Professional (CMAP) designation and is designed to put participants on the fast track<br />
to the M&A world—offered December 7–12 in Atlanta, GA<br />
TMG’s four-hour training and introduction to The McLean Group Procedures, Resources, and Processes<br />
Whether you’re thinking of offering M&A advisory services as an adjunct to your existing practice,<br />
as a stand-alone entity, or if you’re ready to take the plunge into investment banking, The McLean<br />
Group, MMIBA, and the CTI have the training and support you’ll need to make your mark in the<br />
high-powered field of middle market mergers and acquisitions.<br />
For more information on The McLean Group Investment Banker Support Program, including the<br />
training session referred to above, call (703) 827-0200. For the CTI/MMIBA course, visit the<br />
Training area of the <strong>NACVA</strong> website: www.nacva.<strong>com</strong>. Or call Member Services toll-free: (800) 677-<strong>2009</strong>.<br />
7900 Westpark Drive, Suite A 320<br />
McLean, Virginia 22102<br />
Tel: (703) 827-0200<br />
Fax: (703) 827-0175<br />
Internet: www.mcleanllc.<strong>com</strong>
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
F O R E N S I C A C C O U N T I N G<br />
Fraud is a pervasive problem that can affect any organization. Fraud deterrence is based on the<br />
premise that improvements to the underlying internal control structure of an organization can<br />
reduce the opportunity for fraud. These are the stories of fraud and the organizations affected.<br />
The Fraud Files<br />
Compiled by James Martin, CMA, CIA, CFFA;<br />
R. Austin Marks, CPA, CFF, CFE, CFFA, CFD;<br />
and Todd Michael Jolicoeur, CFFA<br />
THIRST FOR CASH<br />
The former CEO of soft drink maker<br />
Le-Nature’s, Inc., has been charged,<br />
along with four co-defendants, in a<br />
29-count indictment that was unsealed<br />
September 28, <strong>2009</strong>. The defendants<br />
allegedly siphoned approximately $806<br />
million to the ex-CEO, Gregory Podlucky,<br />
and his family. According to U.S.<br />
Attorney Mary Beth Buchanan, this is<br />
the largest fraud in the history of the<br />
Western District of Pennsylvania, an<br />
area that covers 25 counties. Podlucky<br />
turned over “dramatically false financial<br />
statements” to various financial institutions<br />
and suppliers in hopes of obtaining<br />
loans and leases for what lenders<br />
and investors believed would be used<br />
for business operations and equipment.<br />
The false documents resulted in<br />
various lenders and investors supplying<br />
the <strong>com</strong>pany with cash, via loans and<br />
investments, in excess of $700 million.<br />
This was discovered during a criminal<br />
investigation that arose when a bankruptcy<br />
judge determined the <strong>com</strong>pany<br />
directors had likely engaged in fraudulent<br />
activity. Le-Nature was forced into<br />
bankruptcy in 2006. Although jewelry<br />
totaling tens of millions of dollars and<br />
a model train set with an approximate<br />
value of $1 million have been recovered,<br />
Podlucky is being asked to forfeit his<br />
bank accounts, which are believed to<br />
be valued at more than $7 million. The<br />
funds Podlucky spent were mostly used<br />
for the benefit of himself and his family;<br />
he is in the process of building a mansion<br />
near Pittsburgh. The <strong>com</strong>pany’s former<br />
accounting director, as part of her guilty<br />
plea to bank fraud and other charges,<br />
has been cooperating with authorities.<br />
She admitted to doctoring the <strong>com</strong>pany<br />
records under Podlucky’s instruction.<br />
As part of the deception, the financial<br />
statements were altered from an actual<br />
$32 million in revenues for 2005 to an<br />
inflated $275 million.<br />
Joe Mandak, “Ex-CEO of Pa. Drinks-<br />
Maker Charged in $806M Fraud,” AP,<br />
28 September <strong>2009</strong>; available at:<br />
www.npr.org/templates/story/story.<br />
phpstoryId=113282085; accessed 16<br />
October <strong>2009</strong>.<br />
“SHE WAS A TRUSTED EMPLOYEE”<br />
Amy Colling, former executive director<br />
of the Community Covenant Church<br />
day care, has been convicted on charges<br />
of theft by unlawful taking of more than<br />
$1,500 from the ministry during 2003<br />
through 2006. According to the county<br />
attorney, more than $91,000 was stolen<br />
in the specified timeframe. Included in<br />
the amount taken were monies used for<br />
such purchases as an X-box video game<br />
system, clothing from Macy’s, a 24-pack<br />
of Bud Light, and a family membership<br />
to 24-hour Fitness. Additionally, Colling<br />
overbilled the church for hours<br />
her daughters worked while they were<br />
in school full-time and for repairs her<br />
husband (an Omaha, NE, police officer)<br />
made to the church that were not performed,<br />
according to church members.<br />
Colling, who had been a kindergarten<br />
teacher in the Omaha public school system<br />
(OPS), was on paid administrative<br />
leave. The OPS terminates employees<br />
with felony convictions. She faces up to<br />
20 years behind bars when sentenced in<br />
December. As argued by Bill McGinn,<br />
Colling’s attorney, there was little to no<br />
oversight or restriction on the authorization<br />
required for purchases. First alerted<br />
when payroll tax forms did not match,<br />
the church conducted an internal audit<br />
that expanded to the hiring of an external<br />
auditor. Although the church would<br />
like financial restitution, they have no<br />
plans of bringing a civil suit. “She was a<br />
trusted employee, church member, and a<br />
close friend to the pastor and others. The<br />
church forgave her a long time ago, but<br />
there are still consequences,” said Rodney<br />
Halstead, a church council member.<br />
The day care facility is still in business<br />
and has up to 130 children enrolled.<br />
24<br />
November/December <strong>2009</strong><br />
The Value Examiner
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
Katie Fretland, “Woman Steals from<br />
Day Care,” omaha.<strong>com</strong>, 19 September<br />
<strong>2009</strong>; available at www.omaha.<strong>com</strong>/<br />
article/<strong>2009</strong>0919/NEWS01/709199918;<br />
accessed 21 October <strong>2009</strong>.<br />
DEALERSHIP TAKEN FOR A RIDE<br />
Christien Atwood-Calverly has<br />
agreed to admit sufficient facts for a<br />
finding of guilty in her case just before<br />
going to trial on three counts of larceny.<br />
A 13-year employee of Stagg Chevrolet,<br />
Atwood-Calverly and her children<br />
were treated like family. The fraud occurred<br />
between 2000 and 2008. In addition<br />
to bonuses and <strong>com</strong>missions<br />
she paid herself, Atwood-Calverly paid<br />
herself extra vacation pay. She also gave<br />
herself discounts on vehicles she purchased<br />
through the dealership. Atwood-<br />
Calverly also paid her car note through<br />
corporate accounts, marked her own<br />
repair bills paid, and forged signatures<br />
on a <strong>com</strong>pany credit card. After leaving<br />
the dealership to work closer to home,<br />
Atwood-Calverly called requesting her<br />
final two weeks of vacation pay in May<br />
2008. Acting on this request, the payroll<br />
<strong>com</strong>pany found she had already paid<br />
herself for an extra 13 weeks of vacation<br />
pay, totaling slightly over $11,000 during<br />
the previous two years. Atwood-Calverly<br />
received a suspended sentence of one<br />
year in jail, was placed on probation for<br />
four years, and ordered to repay the<br />
dealership its fees for the fraud team’s<br />
investigation. The amounts stolen from<br />
the <strong>com</strong>pany are being covered by the<br />
<strong>com</strong>pany’s insurance carrier.<br />
Susan Milton, “Woman Admits<br />
Stealing from Auto Dealer,” capecod.<br />
<strong>com</strong>, 7 October <strong>2009</strong>; available<br />
at www.capecodonline.<strong>com</strong>/apps/<br />
pbcs.dll/articleAID=/<strong>2009</strong>1007/<br />
NEWS/910070327/-1/rss02; accessed<br />
28 October <strong>2009</strong>.<br />
FROM INFORMER TO INMATE<br />
A <strong>com</strong>puter hacker turned federal<br />
informer has pled guilty in one of the<br />
largest identity theft cases in U.S. history.<br />
Albert Gonzalez entered pleas<br />
to 19 counts in Massachusetts, which<br />
included, among other charges, conspiracy,<br />
<strong>com</strong>puter fraud, and aggravated<br />
identity theft. He also pled guilty to wire<br />
fraud in New York. Among the retailers<br />
whose systems he hacked into are<br />
TJX, OfficeMax, Boston Market, and<br />
Barnes & Noble. (In a recent settlement,<br />
TJX paid $9.7 million to 41 states after<br />
hackers stole credit card information<br />
in one of the largest data breaches<br />
ever: www.securitymanagement.<strong>com</strong>/<br />
news/tjx-settles-data-breach-97-million-005941).<br />
Prior to sentencing, as part of the<br />
plea deal, Gonzalez must forfeit bank<br />
accounts that hold in excess of $2.7 million,<br />
his Miami condo, BMW automobile,<br />
a Tiffany ring he gave his girlfriend,<br />
and Rolex watches he gave to family and<br />
friends. Sentencing, which is scheduled<br />
for December 8, <strong>2009</strong>, could send Gonzalez<br />
to jail for up to 25 years (15 to 25<br />
in Massachusetts and up to 20 in New<br />
York) instead of the several hundred<br />
years the charges would have held if<br />
Gonzalez was convicted of all charges<br />
faced. The sentences are scheduled to<br />
run concurrently.<br />
Denise Lavoie, “Former Informant<br />
Pleads Guilty,” washingtonpost.<strong>com</strong>,<br />
12 September, <strong>2009</strong>; available at www.<br />
washingtonpost.<strong>com</strong>/wp-dyn/content/<br />
article/<strong>2009</strong>/09/11/AR<strong>2009</strong>091103773_<br />
pf.html; accessed 29 October <strong>2009</strong>.<br />
FRAUD GONE WILD<br />
“Due to Diamond Jo Casino refusing<br />
to honor its obligation to provide<br />
the venue, we are unable to produce the<br />
event as planned. This matter has been<br />
referred to legal counsel.” That is what<br />
ticket holders saw when they logged<br />
onto the website for the Rock Gone Wild<br />
concert they were to attend between August<br />
20 and 23. Diamond Jo Casino is<br />
being blamed for the demise of the fourday<br />
rock music festival known as Rock<br />
Gone Wild, which was in its inaugural<br />
year. Promoters are charging they lost<br />
millions over the cancellation. According<br />
to Ted Sporer, the attorney for Rock<br />
Gone Wild, LLC, “The cancellation of<br />
the event was pretty devastating for our<br />
people.” The event, which was originally<br />
scheduled to take place at Freedom Park<br />
in Algona, Iowa, was moved due to space<br />
concerns and logistics to Diamond Jo<br />
Casino. The concert event, which was<br />
to feature over 50 rock bands, expected<br />
to bring thousands to the area. The<br />
move was originally approved, but when<br />
contracts drawn up by the casino’s legal<br />
division didn’t <strong>com</strong>ply with the original<br />
agreement, promoters did not accept the<br />
terms. The casino’s major concern was<br />
personal and event liability, and stated<br />
the promoters did not provide ample liability<br />
insurance. Left in the lurch are<br />
ticketholders who paid up to $565 plus<br />
tax for a ticket, money paid out for travel,<br />
transportation, lodging, etc. Sporer stated,<br />
“We’re trying to put together a plan<br />
that will take care of ticketholders.”<br />
Kristin Buehner, “‘Rock Promoters<br />
Promise Lawsuit,” globegazette.<strong>com</strong>, 14<br />
August <strong>2009</strong>; available at www.globegazette.<strong>com</strong>/articles/<strong>2009</strong>/08/14/news/<br />
local/doc4a84e69c1f088221005976.<br />
txt#vmix_media_id=7072863; accessed<br />
26 October <strong>2009</strong>.<br />
ANOTHER FOUL BALL<br />
For the second year in a row, federal<br />
agents attended the National Sports<br />
Collectors Convention, issuing subpoenas<br />
to sports enthusiasts and collectors<br />
for various records, including<br />
auction invoices. In addition to issuing<br />
the subpoenas, the FBI and USPS<br />
agents, hoping to gain information<br />
regarding the sale of counterfeit jerseys,<br />
fake game-used items, and other<br />
fraudulent merchandise, interviewed<br />
different auction house officials,<br />
The Value Examiner November/December <strong>2009</strong> 25
A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
memorabilia dealers, and authenticators.<br />
The subpoena recipients and<br />
interviewees were among some of<br />
the largest in the industry, including<br />
Lelands, SportsCard Guaranty, and<br />
Hunt Auctions. This process was not<br />
to identify targets of the probe, but to<br />
merely collect information that might<br />
assist the agents in the operation, similar<br />
to “Operation Foul Ball,” which<br />
brought down a multi-state forgery<br />
ring dealing in autographed baseballs<br />
in the 1990s. They have additionally<br />
investigated shill bidding and fraud<br />
by Mastro Auctions (which has since<br />
folded with several key employees purchasing<br />
assets and forming Legendary<br />
Auctions). Also on the agents’ agendas<br />
was trying to determine whether<br />
some historic documents were stolen<br />
from the New York Public Library, as<br />
alleged. The documents include letters<br />
to baseball pioneer Henry Wright.<br />
The appearance of the agents in 2008<br />
caused a stir at the convention. Dealers<br />
and collectors who remembered<br />
the agents from last year seemed at<br />
ease this year, as the agents, who were<br />
dressed more like fans than Feds,<br />
moved from booth to booth.<br />
Michael O’Keeffe, “Feds Hunt for Fraud<br />
at National Sports Collectors Convention,”<br />
nydailynews.<strong>com</strong>, 1 August <strong>2009</strong>; available<br />
at www.nydailynews.<strong>com</strong>/sports/<br />
baseball/<strong>2009</strong>/08/02/<strong>2009</strong>-08-02_feds_<br />
hunt.htmlprint=1&page=all; accessed<br />
28 October <strong>2009</strong>.<br />
FIGHTING INTERNET CRIMES<br />
A conference funded by the Commonwealth<br />
Secretariat and supported<br />
by the Global Prosecutors e-Crime<br />
Network, the UK’s Crown Prosecution<br />
Service, and the International Association<br />
of Prosecutors was recently held in<br />
Bermuda. Training sessions addressed<br />
the use of new technologies in crime,<br />
including Internet, e-mail, and mobile<br />
phones. The idea that high-tech crimes<br />
are victimless is a myth that director of<br />
public prosecutions in Bermuda Rory<br />
Field is trying to dismiss. “We have just<br />
had a guilty plea today to a pornography<br />
case where a girl under the age of<br />
14 was being used to make a film that<br />
was being put out on the Internet. That<br />
can hardly be said to be a victimless<br />
crime.” The idea of the conference was<br />
to look deeper into crimes like fraud<br />
and online scams and see that their<br />
ancestries are much deeper and can<br />
be linked to more menacing crimes.<br />
Field stated, “The monies [used to finance]<br />
fraud may <strong>com</strong>e from things<br />
like human trafficking, arms or drug<br />
trafficking—or the profit may be put<br />
back into those types of crimes. It may<br />
even go into terrorist financing.”<br />
New technology brings new challenges<br />
to police and prosecutors. At<br />
the same time, it also brings aid to certain<br />
aspects of crime investigation and<br />
resolution. Police and prosecutors from<br />
15 Caribbean countries attended the<br />
conference, with training led by experts<br />
from the UK Crown Prosecution Service<br />
and the U.S. Department of Justice.<br />
The focus of the training was providing<br />
skills in recognizing and collecting evidence,<br />
improving retention and analysis<br />
techniques, and evidence presentation<br />
at trial. In closing, Field remarked, “It is<br />
important to have international cooperation<br />
to act in coordinated manner if<br />
you are going to fight the crime.”<br />
“Internet Pornography, Hacking and<br />
Fraud Probed in Caribbean,” the<strong>com</strong>monwealth.org,<br />
9 September <strong>2009</strong>; available<br />
at www.the<strong>com</strong>monwealth.org/new<br />
s/177370/213415/090909hightechcrim<br />
e.htm; accessed 30 October <strong>2009</strong>.<br />
The information in this article was<br />
derived from both primary and secondary<br />
sources, which are cited at the end<br />
of each item. In cases where the authors<br />
relied on secondary sources, they do<br />
not claim that the information was accurately<br />
reported by those sources. VE<br />
James Martin, MS,<br />
CIA, CMA, CFFA, senior<br />
manager with<br />
Cendrowski Corporate<br />
Advisors, LLC (www.<br />
frauddeterrence.<strong>com</strong>),<br />
provides <strong>com</strong>prehensive<br />
risk assessments, focusing<br />
on the evaluation of<br />
operating effectiveness of business processes<br />
and the internal control structure.<br />
R. Austin Marks,<br />
CPA, CFF, CFE, CFFA,<br />
CFD, consultant with<br />
Cendrowski Corporate<br />
Advisors, LLC, specializes<br />
in risk assessment,<br />
internal control<br />
evaluation, business<br />
process review, and<br />
litigation support for partnership<br />
and divorce proceedings.<br />
Todd Michael Jolicoeur,<br />
CFFA, staff tax professional<br />
and consultant<br />
with Cendrowski Corporate<br />
Advisors, LLC,<br />
works with management<br />
to identify operational<br />
and financial issues to<br />
improve business performance,<br />
and provides litigation support for<br />
partnership and divorce proceedings.<br />
26<br />
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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
P R A C T I C E M A N A G E M E N T<br />
Optimize Your Website Content<br />
How to Drive Traffi c to Your Website through<br />
Social Media—the Fundamentals<br />
by David M. Freedman<br />
You invested time and money<br />
to develop your website. Now<br />
you need to help people find it.<br />
Specifically, you want to help<br />
your clients, prospects, and referral sources<br />
find it, and perhaps potential employees, the<br />
media, and other key audiences as well.<br />
One of the best ways to help them is<br />
to put your website URL on your business<br />
card, hand them the card, look them in the<br />
eye, and say, “Please visit my website. There<br />
you’ll find the information you need—and<br />
call me if you have any questions.” Besides<br />
your business card, you can distribute<br />
article reprints and other useful literature,<br />
or even novelty items like pens and<br />
calendars, that bear your name and URL.<br />
Another way to publicize your site is to<br />
send e-mail to your key audiences to alert<br />
them that you have a new website, or you<br />
have posted new or updated information<br />
that will help them succeed. Your e-mail<br />
message includes a hyperlink to the page of<br />
your site that bears this new information.<br />
Once they’re on that page, they have an<br />
opportunity to click through to your home<br />
page, and ultimately your contact info.<br />
A third way to help key audiences<br />
find your site is Web optimization. That<br />
is what this article is about. Optimization<br />
involves helping audiences find your<br />
website through search engines and<br />
social media.<br />
J-LEVEL CONTENT<br />
First you must create and post the<br />
information people need, so you can<br />
refer them to it. There are at least two<br />
categories of information, or content,<br />
that websites provide. One is information<br />
about you and your firm: the services<br />
you offer, credentials of the firm’s<br />
professionals, clients or industries served,<br />
contact information, success stories, press<br />
releases, and “about us.”<br />
The other category is what I call<br />
journalism-level content. It includes<br />
articles and white papers published under<br />
your byline, blogs, newsletters, transcripts<br />
and podcasts of your speeches, how-to<br />
information that helps clients succeed,<br />
and links to other Internet resources.<br />
In this article I will focus on optimizing<br />
J-level content.<br />
Three good examples of sites that offer<br />
J-level content are:<br />
• Mercer Capital’s (www.mercercapital.<br />
<strong>com</strong>) Knowledge Center, accessed via a<br />
top-level navigation tab.<br />
• Michael Goldman Associates (www.<br />
michaelgoldman.<strong>com</strong>/articles.htm)<br />
features published, bylined articles<br />
in six categories, including fraud<br />
and valuation.<br />
• The Grant Thornton website (www.<br />
grantthornton.<strong>com</strong>) features the Grant<br />
Thornton Thinking center, accessed<br />
through a top-level navigation tab, which<br />
offers newsletters, podcasts, white papers,<br />
reports, and other J-level content.<br />
By the way, I found many financial<br />
advisory firms’ websites that provide long,<br />
chronological lists of their bylined articles,<br />
white papers, and PowerPoint presentations.<br />
To help visitors find the information they<br />
need, the lists should instead (or in addition)<br />
be organized by subject category, rather<br />
than date of publication.<br />
SEARCH ENGINES<br />
AND SOCIAL MEDIA<br />
The broad objective of Web optimization<br />
is to generate traffic to your website content.<br />
It involves two activities: search engine optimization<br />
and social media optimization.<br />
The narrow objective of search engine optimization<br />
(SEO) is to get your article ranked<br />
high in search engine results so that people<br />
find it quickly when they search for information<br />
on the topic. SEO is something you do<br />
once when you post an article to your website;<br />
it is not necessarily an ongoing process,<br />
although you might have occasion to tweak<br />
your SEO strategy. Social media optimization<br />
(SMO), on the other hand, is an ongoing<br />
process over weeks or months after new<br />
content is published on your website. The<br />
narrow objective of SMO is to spread the<br />
word “virally” through various online <strong>com</strong>munities<br />
that your article has been posted,<br />
tell how it can help people who read it (its<br />
benefits), and provide a hyperlink to it.<br />
SEARCH ENGINE OPTIMIZATION<br />
Each page of your website, including<br />
your bylined articles, should be optimized<br />
for search engine ranking. Search engines<br />
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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
rank J-level content primarily on the basis<br />
of (a) its relevance to the search terms,<br />
(b) its popularity in terms of visitor traffic<br />
and inbound links, (c) relevant outbound<br />
links, (d) the amount and depth of related<br />
information featured elsewhere on your site,<br />
(e) how often and how recently the content<br />
has been updated, and (f) the metatags<br />
(hidden HTML code that contains the<br />
article’s title, description, and keywords)<br />
on the page, among other criteria.<br />
Search engines love content that<br />
is narrowly focused. For example, a<br />
CPA friend of mine wrote an article on<br />
generation-skipping tax strategies for<br />
estate planners, got it published in a local<br />
weekly newspaper, and then posted it on<br />
his website (acknowledging the original<br />
publisher as an indication that the article<br />
was credible enough to get published).<br />
He updated the article whenever the<br />
tax law changed. The title of the article<br />
included the phrase “generation-skipping<br />
tax stratregies.” He wrote descriptive<br />
metatags that included the phrase “estate<br />
planning.” And that was the extent of<br />
his SEO efforts. The article was very<br />
well written and practical, so it pulled<br />
in some traffic and a few inbound links.<br />
His website featured dozens of other<br />
articles that had been published, a few<br />
of which mentioned generation-skipping<br />
strategies. A couple years ago, before he<br />
retired, if you searched “generation skipping<br />
tax strategies” on Google, his article was<br />
ranked number one—it appeared at the<br />
very top of the first page of search results.<br />
If you searched for “Chicago accountant<br />
estate tax,” or any other broad term, no page<br />
of his website would be ranked anywhere<br />
near the first dozen pages of search results.<br />
The lesson: a narrower focus generally<br />
improves ranking.<br />
SEO is very important for <strong>com</strong>panies<br />
that conduct business primarily online,<br />
such as e-<strong>com</strong>merce, <strong>com</strong>mercial portals,<br />
and subscription-based news media and<br />
research sites. For those <strong>com</strong>panies, SEO<br />
requires an understanding of search bots,<br />
ranking algorithms, key-word density, and<br />
other <strong>com</strong>plexities. But for advisers and<br />
consultants whose business is primarily<br />
people-to-people, SEO should be a lot<br />
simpler—hiring an SEO consultant would<br />
probably be overkill.<br />
One hard and fast rule for optimizing<br />
J-level content: Write for your target<br />
readers, not for search engines. Readers<br />
must appreciate your content, and<br />
thereby consider you credible, or else<br />
optimization fails.<br />
SOCIAL MEDIA<br />
Internet technology developed mostly<br />
after the 2000 tech bubble made it not<br />
just possible, but easy and cheap (often<br />
free), for non-tech users to contribute<br />
(or “generate”) content to various kinds<br />
of websites. Blogging sites, for example,<br />
let you post, <strong>com</strong>ment, and discuss with<br />
other bloggers and <strong>com</strong>menters. Social<br />
networks let members post profiles and all<br />
manner of personal and business-oriented<br />
content. Anyone can write and edit entries<br />
for Wikipedia, or post book reviews on<br />
Amazon.<strong>com</strong>. Wikis and forums let groups<br />
collaborate on content creation. You can<br />
upload your photos to Flickr and your short<br />
videos to YouTube. You can rate, share,<br />
re<strong>com</strong>mend, tag, and socially bookmark<br />
the content that others create.<br />
In the early days of the World Wide<br />
Web, content flowed mainly one way:<br />
from websites to users. Now content flows<br />
every which way and back again—it’s a<br />
conversation. Around the middle of this<br />
decade, the new Internet became known<br />
variously as the user-generated web, the<br />
social web, and Web 2.0.<br />
Mainstream news and entertainment<br />
media have be<strong>com</strong>e increasingly social<br />
in the past few years. CNN’s iReport and<br />
Fox’s UReport led the way, letting “citizen<br />
journalists” post news stories on their<br />
sites, and of course allowed other users to<br />
<strong>com</strong>ment, rate, share, etc.<br />
As of mid-2008, more people depend<br />
on the Internet for news and entertainment<br />
than on any other medium, according<br />
to <strong>com</strong>Score. From a public relations<br />
standpoint, it’s no longer a question of<br />
whether your clients, prospects, referral<br />
sources, colleagues, employees, and<br />
job applicants are engaging with social<br />
media. It’s a question of how you find<br />
them, appeal to them, and engage them<br />
via social media—whether they are at a<br />
desk, on the road, walking the dog, or<br />
almost anywhere else.<br />
SOCIAL MEDIA OPTIMIZATION<br />
SMO is a set of methods for attracting<br />
visitors to website content by promoting<br />
and publicizing it through social media.<br />
SMO is a subset of social media marketing,<br />
which is promoting and publicizing all<br />
kinds of products and services, not just<br />
Web content, through social media. 1<br />
There are two kinds of SMO methods:<br />
• Social media features that you “plug into”<br />
your website content, including RSS<br />
feeds, <strong>com</strong>menting fields (a function of<br />
WordPress and other CMS 2 software);<br />
and tools for sharing (ShareThis), rating<br />
(Digg), social bookmarking (Delicious),<br />
and polling (ConstantContact and<br />
ZapSurvey).<br />
• Promotional activities in social media,<br />
including writing a blog, <strong>com</strong>menting on<br />
other blogs and news sites, participating<br />
in discussion groups, and posting status<br />
updates on social networking profiles.<br />
Except for the cost of hosting your<br />
website, you can find plug-ins and services<br />
that let you do all those promotional activities<br />
free of charge. But don’t be fooled by the<br />
word “free.” Occasionally I hear someone<br />
say that SMO is extremely cost-effective<br />
because it’s free, in the same way that I’ve<br />
heard it said that public relations is better<br />
than advertising because it’s free. Not really.<br />
Effective SMO, like effective PR, requires<br />
time (which is, of course, money) and<br />
media relations skills that you don’t acquire<br />
overnight. There are two <strong>com</strong>ponents to<br />
cost-effectiveness: cost and effectiveness.<br />
Just because a technique is low-cost (or even<br />
1 This definition appears in the Wikipedia entry for “social media optimization” (http://en.wikipedia.org/wiki/Social_media_optimization). I don’t think I am<br />
infringing on Wikipedia’s copyright, as I am the original author of this definition.<br />
28<br />
2 Content management systems (CMS) let you build dynamic websites (typically based on PHP programming language and SQL database) with a dashboard<br />
or “back end” that non-technical authors can use to design and build pages, and create and update content.<br />
November/December <strong>2009</strong><br />
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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />
no-cost) doesn’t guarantee that it’s effective;<br />
first you need to learn the skills and spend<br />
the time required to make it effective.<br />
SMO METHODS<br />
There are many ways to use social<br />
media to spread the word virally about<br />
your article. You probably won’t have time<br />
to exploit all of them, so select a few that<br />
you feel most <strong>com</strong>fortable with, among<br />
the following:<br />
• Join a professional network like<br />
LinkedIn or Plaxo, or a social network<br />
like Facebook (if that’s where many of<br />
your clients, prospects, and referral<br />
sources hang out). Post a status update<br />
about your new content, providing a<br />
hyperlink to that page of your website.<br />
Post a status update every time you<br />
update content too.<br />
• Join discussion groups in which your<br />
key audiences participate. Follow the<br />
discussions, and when you have some<br />
ideas or information to contribute, join in.<br />
Mention your website content, with a link<br />
to it, if it adds value to the discussion—<br />
not in an overtly promotional manner. 3<br />
(LinkedIn and Facebook have tens of<br />
thousands of niche discussion groups<br />
and sub-groups. If you can’t find one in<br />
your practice or industry area, you can<br />
start one.)<br />
• Participate in LinkedIn’s “Answers”<br />
feature. Any member can post a businessrelated<br />
question, and other members who<br />
work in a related field may answer the<br />
question publicly. Your answer may refer<br />
to, and link to, your own website content.<br />
The original question asker may select<br />
one of the answers as a “Best Answer,”<br />
which wins acclaim for the person who<br />
posted that answer.<br />
• Read blogs in your industry, field, or<br />
practice niche, and post a <strong>com</strong>ment (in<br />
response to the original blog entry or to<br />
another <strong>com</strong>ment) whenever you have<br />
some constructive ideas or criticism, or<br />
to correct a factual mistake. Mention<br />
your content (with hyperlink) if it helps<br />
to illuminate the subject.<br />
• If you write your own blog, post a<br />
summary of any new content that<br />
you add to your website. Link to your<br />
content whenever you post a blog entry<br />
on a related topic.<br />
• Write or edit entries on Wikipedia,<br />
quoting from and citing your content<br />
if it is relevant.<br />
If your content requires updating from<br />
time to time, do so assiduously—do not<br />
ever let it be<strong>com</strong>e obsolete or inaccurate,<br />
or you’ll shoot your credibility. Add a<br />
note under the title that shows the date<br />
on which the article was updated. If the<br />
update is substantial, optimize it again.<br />
Always, always, proofread your posts,<br />
<strong>com</strong>ments, status updates, and answers<br />
before you press “send” or “upload.” Keep<br />
your <strong>com</strong>ments discreet—assume they<br />
will be read by clients, colleagues, partners,<br />
judges, and your parents. In some cases you<br />
are allowed to edit or clarify a <strong>com</strong>ment<br />
after you send it, but not always. And in<br />
many cases, your <strong>com</strong>ments are fixed<br />
forever—you can never take them back,<br />
and they will appear if someone searches<br />
your name.<br />
TRACKING AND ANALYTICS<br />
To some extent you can measure the<br />
response from social media participation,<br />
using both human and electronic tracking<br />
systems and analytics. As in traditional marketing,<br />
ask clients, prospects, and other inquirers<br />
what prompted them to contact you,<br />
and how they found your website. Electronic<br />
tracking and analytics may have an aura of<br />
accuracy and certainty, but still leave a lot of<br />
room for interpretation. It’s difficult to measure<br />
the improvement in name recognition<br />
and reputation that do not get measured by<br />
clicks, page visits, and responses.<br />
But to the extent that you can analyze<br />
response to your SEO and SMO efforts,<br />
adjust your strategies (and topics for<br />
future content) accordingly.<br />
Anyone with strong writing and PR skills<br />
can do Web optimization effectively. If you<br />
do not have those skills on staff, you can hire<br />
a freelance journalist, editor, ghostwriter,<br />
media relations consultant, or PR<br />
professional. One final tip: not all journalists<br />
have expertise in optimization, and not all<br />
media PR pros are good journalism-level<br />
writers. So if you need help, be sure you hire<br />
an individual or firm with that broad range<br />
of expertise. VE<br />
Social Media Engagement<br />
Must Be Authentic<br />
Your <strong>com</strong>ments and contributions to<br />
online discussions should be authentic<br />
and sincere. Don’t pretend to be someone<br />
you’re not.<br />
A few years ago, Whole Foods and Wal-<br />
Mart were pilloried in the blogosphere and<br />
business press for publishing disingenuous<br />
content online.<br />
Over a period of a few years ending in<br />
2006, Whole Foods CEO John Mackey<br />
wrote messages on financial discussion<br />
boards (including Yahoo! Finance) in<br />
which he disguised his identity and praised<br />
Whole Foods, and sometimes bashed its<br />
<strong>com</strong>petitors. That may not have violated<br />
U.S. securities laws (the SEC probed it), but<br />
it created a serious public relations challenge<br />
for Whole Foods.<br />
In 2006, a Business Week article revealed<br />
that a popular travel blog featuring a couple<br />
called Laura and Jim, who traveled the<br />
country by RV and camped in Wal-Mart<br />
parking lots (with a strong pro-Wal-Mart<br />
editorial slant), was funded by Wal-Mart<br />
through its PR firm Edelman. Embarrassing<br />
at best.<br />
The lesson: Be authentic in blogs and<br />
online discussions (oh, and everywhere else).<br />
Such is the <strong>com</strong>munity-intensive nature of<br />
social media that your attempt to deceive<br />
may result in a blogstorm of reproach.<br />
David M. Freedman is the senior editor<br />
of The Value Examiner. He has worked as<br />
a financial, legal, and technology journalist<br />
since 1978. He reviews books about finance<br />
and economics on his blog, For Your Reading<br />
Pleasure: www.4yrp.<strong>com</strong>/finance.<br />
3 Network members tolerate a moderate amount of promotional messages if you are also contributing valuable information or insights to the discussion. But<br />
too much self-serving blather will earn you a bad rep very quickly and widely.<br />
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P R A C T I C E M A N A G E M E N T<br />
Report Righter shows how to avoid making <strong>com</strong>mon report-writing mistakes, and how to correct them<br />
if you do. A poorly written report distracts the reader from the opinion you want to express, and makes<br />
your opinion less persuasive. A well written report is easy to read and understand, and leaves the reader<br />
confident in your opinion.<br />
Report Righter:<br />
Use Active Voice to Earn Trust<br />
by David N. Wood, CPA/ABV, CVA<br />
We first heard it in our English<br />
<strong>com</strong>position classes in<br />
school. If you take NAC-<br />
VA’s CTI report writing<br />
course, you will hear it again: Write your<br />
reports in predominantly active voice.<br />
This sentence uses active voice: “I issued<br />
this report on August 31, <strong>2009</strong>.”<br />
Many consultants and experts are in the<br />
habit of using passive voice, as if it were not<br />
polite to be self-referential. Here is the same<br />
sentence in passive voice: “This report was<br />
issued on August 31, <strong>2009</strong>.”<br />
The active version of that sentence leaves<br />
no doubt as to who issued the report (certainly<br />
a crucial piece of data), and imparts an<br />
air of confidence and accountability.<br />
Even if the reader already knows who issued<br />
the report (because the expert’s name<br />
is on the cover and first page), the passive<br />
version still has an air of uncertainty, as<br />
though the issuer were not proud of his or<br />
her work.<br />
I know that breaking the passive-voice<br />
habit is tough. You may ask, “If most valuation<br />
analysts write their reports in the passive<br />
voice, why should I be different”<br />
I’ll give you some very good reasons why<br />
using active voice makes your report more<br />
impressive and persuasive, and I’ll also help<br />
you break the passive-voice habit.<br />
CONFIDENCE AND ACCOUNTABILITY<br />
Your writing style, and particularly your<br />
use of active and passive voice, affects the<br />
readers’ interpretation of what you write,<br />
and ultimately their perception of how<br />
credible you are. Given the persuasive nature<br />
of our work, what the reader thinks of<br />
your credibility is very important.<br />
In general, active voice tends to be perceived<br />
by readers as more open, forth<strong>com</strong>ing,<br />
accountable, confident, and precise than<br />
passive voice. You can sum up those traits in<br />
one word: trust.<br />
Passive voice is generally perceived by<br />
readers as more evasive, uncertain, unaccountable,<br />
awkward, imprecise, and even<br />
pompous.<br />
Think about this classic example of passive<br />
voice, “Mistakes were made.” Do you get<br />
the impression that the speaker was being<br />
accountable, confident, and precise Open<br />
and forth<strong>com</strong>ing How would your impression<br />
be different if the speaker had said, “I<br />
made mistakes”<br />
There are exceptions, of course—instances<br />
where using passive voice is the better way<br />
to express an idea. I’ll get to those later, but<br />
first I want to give you some excerpts from<br />
actual valuation reports (with names of the<br />
parties changed to protect confidentiality),<br />
and show why changing passive to active<br />
voice is more persuasive.<br />
EXAMPLE A<br />
I plucked the following two sentences<br />
out of the middle of a paragraph (the passive<br />
verb is in bold text):<br />
We also determined an indicated value<br />
using the Adjusted Net Asset Method,<br />
but this method is most appropriate for<br />
holding <strong>com</strong>panies, not operating <strong>com</strong>panies.<br />
The Guideline Public Company<br />
and the Merger and Acquisition Methods<br />
were also investigated.<br />
The first of those two sentences clearly indicates<br />
that the valuation analyst who wrote<br />
the report was the actor, i.e., determined an<br />
indicated value. The second sentence, however,<br />
leaves a slight doubt as to who actually<br />
investigated the two methods. Even if you<br />
assume the writer did the investigating, it<br />
doesn’t appear that he or she is eager to take<br />
credit for it. This is an accountability issue.<br />
The active (accountable) version would be:<br />
“We also investigated the…methods.”<br />
EXAMPLE B<br />
Similarly, the following sentence gives<br />
the impression that the valuator might be<br />
hedging, in case the discount rate is challenged:<br />
A small discount for lack of marketability<br />
of 5% was applied to this indicated<br />
control value to arrive at a $6,412,000<br />
(rounded), non-marketable value.<br />
A confident valuator might write, “To<br />
this indicated control value I applied a 5%<br />
discount for lack of marketability, and arrived<br />
at….”<br />
EXAMPLE C<br />
I’ll give you one more example of passive<br />
voice weakening the valuator’s credibility:<br />
Based on the foregoing, it would seem<br />
that the Company’s financial performance<br />
would warrant a reduction in<br />
the Company’s capitalization rate used<br />
30<br />
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in the capitalization of earnings method<br />
in valuing the business….Consequently<br />
there is some skepticism as to how well<br />
this Company will perform if such an<br />
economic downturn materializes.<br />
Those two sentences hedge. Does the analyst<br />
mean to hedge Is the hedge justified<br />
If not justified, then the analyst’s passive<br />
writing style weakened the report and the<br />
conclusion. If the valuator is not confident<br />
in his or her judgment, why should a judge<br />
or jury or even your own client be confident<br />
in it That paragraph would be much more<br />
persuasive if it were written:<br />
Based on the foregoing, the Company’s<br />
financial performance warrants<br />
a reduction in…Consequently, I am<br />
skeptical as to how well this Company<br />
will perform…<br />
When you proofread your report and<br />
spot passive sentences like those, it’s a simple<br />
matter to change them to active voice. After<br />
a while, you’ll get in the habit of making<br />
these changes, and eventually you’ll be writing<br />
your first drafts in predominantly active<br />
voice. And guess what: you will not only be<br />
perceived by readers as more confident, you<br />
will be more confident.<br />
RESISTANCE TO ACTIVE VOICE<br />
I know some valuators will resist making<br />
this change. At one CTI course on report<br />
writing, a participant told me he preferred<br />
writing in passive voice because it was a kind<br />
of hedge. “I like having that wiggle room,” he<br />
said. In fact, that wiggle room is often illusory.<br />
In court you may be pinned down on<br />
cross-examination and forced to be precise<br />
and accountable. A good trial attorney will<br />
look for weakness in your report; passive<br />
voice signals areas for deeper questioning.<br />
PASSIVE IS BETTER SOMETIMES<br />
In some instances, when it’s not important<br />
to know who the agent of the action was<br />
(i.e., who did the thing), passive voice may<br />
convey the information more effectively<br />
than active. Here are two examples:<br />
Problems and delays in the expansion<br />
of the manufacturing facility that was<br />
<strong>com</strong>pleted in January 1999 caused reductions<br />
in sales and operating profits<br />
for 1998.<br />
In that sentence, the analyst is focusing<br />
on problems and delays, not who <strong>com</strong>pleted<br />
the expansion. So passive voice works here.<br />
It works also in the following paragraph:<br />
Washington, Jefferson & Company,<br />
LLC, has been retained by Alexander<br />
Hamilton, Executor of the Estate<br />
of James Madison to estimate the fair<br />
market value of Monroe-Adams <strong>com</strong>mon<br />
stock. Monroe-Adams is a Limited<br />
Liability Company located in Concord,<br />
New Hampshire. A 100% interest is being<br />
valued as of December 31, 2007.<br />
The firm being retained is the focus of<br />
the first sentence in that paragraph. Who<br />
retained the firm is not as important. If that<br />
sentence had been written in active voice,<br />
the executor’s name would have <strong>com</strong>e first,<br />
and the sense of relative importance would<br />
have been lost. The second sentence is also<br />
passive, and I think it’s okay because making<br />
it active would have required the analyst<br />
to begin the sentence with “Washington,<br />
Jefferson & Company is valuing a 100% interest…,”<br />
which steals the focus away from<br />
the important data, which is the percent<br />
being valued.<br />
CONVERSION QUEST<br />
So should you try to convert all or most<br />
of your passive sentences to active Not necessarily.<br />
Consider converting from passive to<br />
active if doing so would (a) shift the focus<br />
to more important information, (b) change<br />
your tone from hedging to confident, or (c)<br />
convey that you are accountable<br />
for your judgment<br />
or action.<br />
As long as active voice<br />
predominates, there is no<br />
harm in using passive voice<br />
where it’s appropriate. In<br />
good literature, passive<br />
voice is used sometimes to<br />
vary the sentence structure<br />
so as not to appear rigid or<br />
monotonous (as I’ve done<br />
in this sentence). You could<br />
apply the same principle<br />
to report writing—it never<br />
hurts to make your report<br />
more pleasant to read.<br />
READABILITY TOOL<br />
As I showed in last issue’s<br />
Report Righter column, Microsoft<br />
Word 2003 and 2007 have a tool called<br />
Readability Statistics, which tells you what<br />
percentage of the sentences in your report<br />
are passive (see illustration). Word does<br />
not offer any advice as to what is an acceptable<br />
percentage—I think 20 to 30 percent<br />
passive is a good maximum range for<br />
valuation reports. The tool also alerts you<br />
while you’re writing the report that you’ve<br />
just <strong>com</strong>posed a passive sentence.<br />
DIAGNOSE, FIX, AND IMPROVE<br />
Writing impressive, persuasive reports<br />
is a challenge for financial and technical<br />
experts. But, as with most good writing<br />
techniques, if you diagnose, fix, and improve<br />
your writing style every time you<br />
write something, you will start writing<br />
impressively and persuasively on your<br />
first draft. VE<br />
David N. Wood, CPA/<br />
ABV, CVA, is a valuation<br />
analyst and founder of<br />
Wood Forensic / Valuation<br />
Services in Mt. Vernon, IL<br />
(www.woodvaluation.<strong>com</strong>).<br />
He developed and instructs<br />
an eight-hour <strong>NACVA</strong><br />
Consultants’ Training Institute<br />
course, “Exceptional<br />
Report Writing Skills and Practice Management<br />
Tips.” Wood is chairman of the Editorial<br />
Board of The Value Examiner, and a member<br />
of <strong>NACVA</strong>’s Ethics Oversight Board.<br />
The Value Examiner November/December <strong>2009</strong> 31
The Value Examiner<br />
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