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<strong>NOVEMBER</strong>/<strong>DECEMBER</strong> <strong>2009</strong>


Announcing the <strong>NACVA</strong>/IBA<br />

2010 Annual<br />

Consultants’ Conference<br />

June 2–5, 2010<br />

Fontainebleau Miami Beach<br />

Miami, FL<br />

<br />

Save the dates!


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

On The Cover<br />

In This Issue…<br />

7 F R O M T H E E D I T O R<br />

Thanks to Our Guest Peer-Reviewers<br />

9<br />

LETTERS TO THE EDITOR<br />

Greed Blamed for Economic Crisis<br />

A reader responds to last issue’s editorial regarding the role<br />

greed played in causing the economic crisis of 2008–09.<br />

10<br />

The Capex Adjustment<br />

by John F. Coffey,<br />

MAS, CPA/ABV, CVA, CFF, PFS<br />

In applying the in<strong>com</strong>e method, a<br />

valuator will normalize cash flows by<br />

adjusting the financial statements of<br />

a business to more closely reflect its<br />

true operating results. An assumption of<br />

future capital expenditures (capex) is one<br />

of the typical normalization adjustments.<br />

At times, the valuator may accept prior<br />

depreciation as a proxy for future capex.<br />

Without a clear understanding of the fixed<br />

asset schedules and underlying assumptions,<br />

however, such an oversimplification can lead<br />

to an erroneous conclusion. This article<br />

explains the methodology for making the<br />

capex adjustment.<br />

15 V A L U A T I O N<br />

Size Matters: How to Apply Size Premium<br />

Metrics When Size-Based Category<br />

Breakpoints Overlap<br />

by Michael W. Barad<br />

When using cost-of-capital statistics in the buildup method and<br />

capital asset model, valuators must choose the appropriate size<br />

premium category. For the smallest <strong>com</strong>panies, the micro-cap,<br />

10th decile, 10a, and 10b size premia represent overlapping<br />

options from which to pick. This article helps valuators choose<br />

between overlapping size premium categories.<br />

27 P R A C T I C E M A N A G E M E N T<br />

Optimize Your Website Content<br />

by David M. Freedman<br />

How to attract clients, prospects, and referral sources to your<br />

website through social media.<br />

The Value Examiner November/December <strong>2009</strong> 3


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

DEPARTMENTS<br />

20<br />

24<br />

30<br />

L I T I G A T I O N C O N S U L T I N G<br />

Court Corner<br />

by John Stockdale, Jr., Esq.<br />

Summaries and analyses of the most important<br />

cases that involve valuation issues, in both federal<br />

and state courts.<br />

FORENSIC ACCOUNTING<br />

The Fraud Files<br />

by James Martin, CMA, CIA, CFFA;<br />

Austin Marks, CPA, CFF, CFE, CFFA, CFD;<br />

and Todd Michael Jolicoeur, CFFA<br />

P R A C T I C E M A N A G E M E N T<br />

Use Active Voice to Earn Trust<br />

by David N. Wood, CPA/ABV, CVA<br />

In valuation reports, active voice is usually more<br />

persuasive than passive voice. Report Righter shows<br />

you how to change passive to active, and when to<br />

make an exception.<br />

EDITORIAL STAFF<br />

CEO & Publisher: Parnell Black<br />

Executive Editor: Doug Kirchner<br />

Senior Editor: David M. Freedman<br />

EDITORIAL BOARD<br />

Chairman: David N. Wood, CPA/ABV, CVA<br />

Elsie Enninful Adu, CVA (Ghana)<br />

D. Larry Crumbley, PhD, CPA, CrFA, CFFA<br />

Darrell D. Dorrell, CPA, MBA, CVA,<br />

ASA, CMA, DABFA, CMC<br />

Willis E. Eayrs, CVA, CM&AA (Germany)<br />

Mark G. Filler, CPA/ABV, CBA, AM, CVA<br />

Edward J. Giardina, MSA, CPA/ABV, CVA<br />

Michael Goldman, MBA, CPA, CVA, CFE<br />

Z. Christopher Mercer, ASA, CFA<br />

Odalys Lara, CPA, CVA, CFFA, CFF<br />

Neil Paschall, CPA/ABV, CVA, CFFA<br />

Keith Sellers, DBA, CPA/ABV, CVA<br />

Sandra M. Shell, CPA/ABV, CVA<br />

Edward Wandtke, CPA, CVA<br />

Susan Yi, CPA, CVA<br />

The Value Examiner ®<br />

is a publication of:<br />

National Association of Certified<br />

Valuation Analysts (<strong>NACVA</strong>)<br />

1111 Brickyard Road, Suite 200<br />

Salt Lake City, UT 84106-5401<br />

Tel: (801) 486-0600, Fax: (801) 486-7500<br />

E-mail: nacva1@nacva.<strong>com</strong><br />

ANNUAL SUBSCRIPTION<br />

United States—$195<br />

International—$235 U.S. Funds<br />

Articles are color-coded by topic for easy identification<br />

Cover photo: ©iStockphoto.<strong>com</strong>/LyaC<br />

Department photo credits:<br />

Court Corner: ©iStockphoto.<strong>com</strong>/DNY59<br />

The Fraud Files: ©iStockphoto.<strong>com</strong>/khz<br />

Use Active Voice to Earn Trust: ©iStockphoto.<strong>com</strong>/ResizeStudio<br />

Production: Mills Publishing, Inc.; President: Dan Miller; Art Director/Production Manager: Jackie Medina;<br />

Magazine Designer: Patrick Witmer; Graphic Designers: Matt Hall, Ken Magleby, Patrick Witmer; Advertising<br />

Representatives: Paula Bell, Dan Miller, Paul Nicholas, Don Nothdorft.<br />

Mills Publishing, Inc., 772 East 3300 South, Suite 200, Salt Lake City, Utah 84106, 801-467-9419. Inquiries<br />

concerning advertising should be directed to Mills Publishing, Inc. Copyright <strong>2009</strong>. For more information<br />

please visit www.millspub.<strong>com</strong>.<br />

SUBMISSION DATES<br />

Issue Submission Dates Publish Dates<br />

May/June 2010 March 1, 2010 May 1, 2010<br />

July/August 2010 May 1, 2010 July 1, 2010<br />

ALL SUBMISSIONS<br />

The Value Examiner is devoted to current, articulate,<br />

concise, and practical articles in business valuation,<br />

litigation consulting, fraud deterrence, matrimonial<br />

litigation support, mergers and acquisitions, exit<br />

planning, and building enterprise value. Articles<br />

submitted for publication should range from 500<br />

to 3,000 words. Case studies and best practices are<br />

always wel<strong>com</strong>e.<br />

SUBMISSION STANDARDS<br />

All articles should be thoroughly edited and proofread.<br />

Submit manuscript by e-mail (in standard<br />

word processing format) to David M. Freedman:<br />

davidf1@nacva.<strong>com</strong>. Include a brief biography to<br />

place at the end of the article, a color photo of the<br />

author (resolution 300 dpi). See authors’ guidelines<br />

and benefits at www.nacva.<strong>com</strong>/examiner/Publishing_Articles.pdf.<br />

The Value Examiner accepts some<br />

reprinted articles, if ac<strong>com</strong>panied by appropriate<br />

reprint permission.<br />

• Editorial . . . . . . . . . . . . . . . . . . . Gray<br />

• Valuation . . . . . . . . . . . . . . . . . . . Blue<br />

• Forensic Accounting . . . . . . . Green<br />

• Litigation Consulting . . . . . Orange<br />

• Practice Management . . . . . . . . . Red<br />

• Academic Research . . . . . . . . Purple<br />

REPRINTS<br />

Material in The Value Examiner may not be reproduced<br />

without express written permission. Article<br />

reprints are available; call <strong>NACVA</strong> at (800) 677-<br />

<strong>2009</strong> and/or visit the website: www.nacva.<strong>com</strong>.<br />

4<br />

November/December <strong>2009</strong><br />

The Value Examiner


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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

F R O M T H E E D I T O R<br />

Thanks to Our Guest<br />

Peer-Reviewers<br />

Occasionally we invite valuation<br />

analysts and other<br />

professionals outside of our<br />

Editorial Board to peerreview<br />

articles that have been submitted<br />

to the Examiner for publication. In some<br />

cases, after an article has been approved<br />

pending requested revisions, a reviewer<br />

works directly with an author by phone<br />

and e-mail to improve an article. I’d like<br />

to thank the following professionals who<br />

have served as guest reviewers in the past<br />

six months or so:<br />

John E. Barrett, Jr.,<br />

MBA, CPA/ABV, CVA, CBA<br />

(Cranston, RI)<br />

Vincent Covrig, PhD, CFA<br />

(Northridge, CA)<br />

Jonathan P. Friedland, Attorney<br />

(Chicago)<br />

Gilbert E. Matthews, CFA<br />

(San Francisco)<br />

Dan McConaughy, PhD<br />

(Long Beach, CA)<br />

Susan Saidens,<br />

CPA/ABV, ASA, CVA, CFE, CFF<br />

(Exton, PA)<br />

ARE YOU LINKED IN<br />

Over 50 million people in 200 countries<br />

have profiles on LinkedIn (www.<br />

linkedin.<strong>com</strong>), the Internet’s top businessoriented<br />

networking site. Sooner or later,<br />

you will get an invitation to “connect” with<br />

a LinkedIn member, and you have to be<strong>com</strong>e<br />

a member to accept the invitation.<br />

Each member can set up a profile,<br />

invite others to connect, manage connections,<br />

conduct research, build a<br />

reputation, hunt for jobs, recruit talent,<br />

generate sales leads, find advisers<br />

and subject matter experts, participate<br />

in group discussions, and more.<br />

One of the most useful features of<br />

LinkedIn is groups. There are thousands<br />

of affinity groups within LinkedIn, organized<br />

by industry, profession, special<br />

interest, etc. Each LinkedIn member<br />

can join up to 50 affinity groups, to<br />

network, collaborate, and share information<br />

with colleagues, customers,<br />

<strong>com</strong>munity, and people who share the<br />

same interests. In fact, any member can<br />

start his or her own group, and set policies<br />

and membership criteria. To find a<br />

group you might want to join, you can<br />

search the group directory.<br />

One of the LinkedIn groups is<br />

Business Valuation Professionals, with<br />

231 members in November <strong>2009</strong>. It is<br />

managed by Lloyd Brown, MBA, AVA,<br />

of Memphis.<br />

The AICPA’s official LinkedIn group<br />

has 7,936 members. There is a group<br />

called United Against Fraud, with 1,044<br />

members who include forensic accountants,<br />

information security professionals,<br />

investigators, lawyers, law enforcement<br />

officials, and experts from related<br />

fields. The Expert Witness Network,<br />

with 487 members, hosts discussions,<br />

offers marketing advice, and lets members<br />

refer business to each other. Other<br />

groups include the Mergers & Acquisitions<br />

Network (6,567 members), American<br />

Divorce Lawyers (708 members<br />

including some valuation analysts), and<br />

so on.<br />

To benefit from LinkedIn membership,<br />

you need to spend time participating<br />

on the site. It’s an effective way<br />

to network for some professionals, a<br />

time waster for others.<br />

You don’t have to wait until you’re invited<br />

to join. You can sign up and lurk before<br />

you decide whether to get involved.<br />

I wouldn’t say that you need to join<br />

a business network like LinkedIn (there<br />

are others) to succeed. But online networking<br />

skills will serve you well in<br />

the future, even within your own <strong>com</strong>pany,<br />

as social networking technology<br />

be<strong>com</strong>es integrated into websites of all<br />

kinds. If you need help learning those<br />

skills, ask any teenager. VE<br />

David M. Freedman<br />

Senior Editor<br />

davidf1@nacva.<strong>com</strong><br />

The Value Examiner November/December <strong>2009</strong> 7


Forensic Accounting Demand Reaches New High<br />

Accounting Today’s recent survey of the top 100 accounting<br />

firms—and their plans for increasing their business—<br />

dramatically illustrates this niche opportunity: 77%<br />

of the 78 firms responding cite forensic accounting growth<br />

on their radar. Yet the accounting profession has yet to<br />

embrace—or even offer—a cogent, <strong>com</strong>prehensive<br />

forensic accounting methodology by which accountants<br />

can guide and refine their forensic accounting craft.<br />

Until now.<br />

The Consultants’ Training Institute and financialforensics ®<br />

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Forensic Accounting © , this timely program takes participants from<br />

concept to detail and delivers specific forensic accounting tools<br />

and techniques that are immediately applicable to virtually all<br />

aspects of the accounting profession: auditing, tax, valuation,<br />

litigation, and fraud.<br />

Here Are the Skill Sets You’ll Acquire<br />

• Training in the “Top 30” specific tools and techniques to use in forensic accounting and related assignments such as Full-and-False<br />

Inclusion, Genogram, Entity(ies) Charts, Timeline Analysis, Link Analysis, Item Listing, (Modified) Net Worth Method, Source and<br />

Use of Cash Method, Proof-of-Cash Method, Digital Analysis (e.g., Benford’s), CAGR, ANOVA, and others.<br />

• A working knowledge of proprietary forensic accounting methodology called FA/IM © . Its “process map” approach (depicted below)<br />

will be used to illustrate the application of forensic accounting tools and techniques to all aspects of professional services. The workshop<br />

applies a selectively available software-based methodology that provides specific investigative tools and techniques.<br />

Forensic Accounting/Investigation Methodology (FA/IM ) ©<br />

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Purpose of Stage Tasks to be Performed Potential Issues<br />

• Obtain validating data<br />

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References<br />

• Internet research, e.g. Best websites<br />

for Financial Professionals, Business<br />

Appraisers, and Accountants, 2nd<br />

• Combine first-hand knowledge (e.g. Interviews and<br />

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Background Research data)<br />

• Identify disparities for additional investigation<br />

• TASKS<br />

• Establish search protocol<br />

• Collect data for validation/corroboration<br />

• Veracity of parties<br />

• Currency of information<br />

• Admissability of data<br />

Deliverables<br />

• Search log<br />

• Updated Genogram<br />

• “Events Analysis”<br />

• Output notebook<br />

<strong>2009</strong> Remaining Date/Location<br />

December 7–12—Atlanta, GA<br />

Take Away Timely Techniques You Can Use Right Now<br />

Enhance your core practice (audit, tax, et al.) as well as your part-time niche disciplines. Identify new practice areas as logical extensions of<br />

your expertise and train your staff to leverage your knowledge. Leave with actual report excerpts and trial exhibits for future applications.<br />

You’ll find descriptions of the topics covered in each day of the program online at: www.nacva.<strong>com</strong> in the Training area. Or call Member<br />

Services with questions about the program and what Accounting Today calls “this fast-growing niche”: (800) 677-<strong>2009</strong>.<br />

Consultants’ Training Institute<br />

1111 Brickyard Road, Suite 200, Salt Lake City, Utah 84106-5401<br />

Tel: (801) 486-0600 • Fax: (801) 486-7500 • Internet: www.nacva.<strong>com</strong>


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

L E T T E R S T O T H E E D I T O R<br />

Greed Blamed<br />

for Economic Crisis<br />

We encourage readers to express<br />

opinions, share insights, ask questions,<br />

raise objections, and challenge the<br />

information that we publish in The<br />

Value Examiner. The advancement of<br />

the valuation profession depends on<br />

your ideas and innovations.<br />

I<br />

just read your editorial on greed<br />

(“Greed Takes the Blame,” The<br />

Value Examiner, September/<br />

October <strong>2009</strong>, page 5), and here<br />

is my take on it. Adam Smith’s invisible<br />

hand works when <strong>com</strong>petition is high,<br />

and providers of goods and services<br />

must provide quality and fair pricing<br />

in order to <strong>com</strong>pete and thrive. This,<br />

of course, reflects the economically<br />

and financially simpler time in which<br />

Smith lived.<br />

The greed-related part of our recent<br />

economic problems is due in large part<br />

to a lack of transparency, in that the<br />

investing marketplace was not properly<br />

aware of the risks being taken—it was<br />

the morphing of behemoth organizations<br />

(“too big to fail”) and snake-oil salesmen.<br />

This, coupled with inadequate<br />

regulation that would have helped<br />

protect and inform the public, allowed<br />

greed to run unchecked. Greed is OK,<br />

but unchecked greed is not. Such<br />

examples are all over our economic<br />

history, such as with railroads in the<br />

mid-1800s, for example.<br />

Russell T. Glazer,<br />

MBA, CPA/ABV, CVA<br />

Woodbury, New York<br />

The greed-related part of our recent economic<br />

problems is due in large part to a lack of<br />

transparency, in that the investing marketplace<br />

was not properly aware of the risks being taken…<br />

Editor’s note: We also received the<br />

following letter from a reader who wishes<br />

to remain anonymous because the subject<br />

is “too politically charged.”<br />

I read your editorial about greed and<br />

couldn’t agree with you more. If you<br />

have not already checked it out, I<br />

would re<strong>com</strong>mend Meltdown, by<br />

Thomas E. Woods Jr., a long-standing<br />

follower of the Austrian School of<br />

economics. The book gives a solid<br />

account of the financial collapse of<br />

the past couple of years.<br />

In Meltdown (Regnery Press, <strong>2009</strong>),<br />

Woods offers a free-market, smallgovernment<br />

view, blaming the U.S. Federal<br />

Reserve System for the worldwide financial<br />

crisis of 2008–09. He argues that the only<br />

way to rebuild our economy is by returning<br />

to the “fundamentals of capitalism” and<br />

letting the free market work.<br />

For balance, try The Keynes Solution:<br />

The Path to Global Economic Prosperity,<br />

by Paul Davidson (Palgrave Macmillan,<br />

<strong>2009</strong>). Keynes advocated for an<br />

interventionist government role in the<br />

market economy, in cooperation with<br />

private initiative, to mitigate the adverse<br />

effects of recessions, depressions, and<br />

booms—a view that influenced FDR’s<br />

new deal policies. VE<br />

The Value Examiner November/December <strong>2009</strong> 9


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

V A L U A T I O N<br />

The Capex Adjustment<br />

by John F. Coffey, MAS, CPA/ABV, CVA, CFF, PFS<br />

I<br />

was recently hired by one of the<br />

spouses to prepare a valuation for<br />

purposes of divorce. The other<br />

spouse also hired an experienced<br />

CVA. Both valuators selected the<br />

capitalization of after-tax cash flows<br />

method. I assumed we would <strong>com</strong>e to<br />

similar conclusions, given the same set<br />

of facts. When the reports were issued,<br />

however, my valuation was nearly<br />

double that of the other.<br />

When I drilled down in the two<br />

reports, I found that one of the largest<br />

differences was the assumption of<br />

necessary future capital expenditures<br />

(capex). The case went to trial, and the<br />

capex adjustment was hotly debated.<br />

In preparing for trial, I searched at great<br />

length for literature on normalizing capex.<br />

I found that little had been published on<br />

the topic, and I spent considerable time<br />

generating trial exhibits to explain the<br />

concept for the court. This article is the<br />

fruit of those efforts.<br />

In applying the capitalization of<br />

earnings method, valuators are typically<br />

taught to normalize the last five years<br />

of historical financial statements. The<br />

intent is to determine the <strong>com</strong>pany’s<br />

expected future cash flows into<br />

perpetuity. As part of the normalization<br />

process, it is necessary to estimate cash<br />

flows required to continue funding<br />

capex. After all, this cash is not available<br />

to shareholders.<br />

A proper normalization of capex will<br />

happen in two steps. 1 First, depreciation<br />

is added back to net in<strong>com</strong>e, because<br />

depreciation is an expense that does not<br />

use cash. Second, capex is subtracted<br />

from net in<strong>com</strong>e, because capex is a<br />

use of cash that does not affect in<strong>com</strong>e<br />

until the assets are depreciated.<br />

As an illustration, let’s start with a<br />

simple example based on the facts in<br />

Table 1, below.<br />

The two-step process to normalize<br />

capex is illustrated in Exhibit A.<br />

In this example, capex (Step 2) was<br />

determined by reference to historical<br />

book depreciation (Step 1). But will<br />

historical book depreciation always<br />

equal estimated future capex Stated<br />

differently, is historical depreciation<br />

always an appropriate proxy for capex<br />

This was the issue to be debated at my<br />

recent trial.<br />

Which came first, the chicken or<br />

the egg I cannot answer that age-old<br />

question, but I can tell you that capital<br />

expenditures always <strong>com</strong>e before<br />

depreciation. A <strong>com</strong>pany cannot<br />

expense depreciation on an asset it has<br />

not acquired. Thus, future depreciation<br />

into perpetuity can only <strong>com</strong>e from<br />

future capex. It is an error to capitalize<br />

cash flows into perpetuity where<br />

depreciation exceeds capex, because<br />

that is impossible. 2<br />

With that in mind, it is important<br />

to understand that depreciation should<br />

be adjusted to capex. To do the reverse<br />

TABLE 1<br />

Five-year average pretax net in<strong>com</strong>e $1,500,000<br />

Five-year average book depr/amort $1,000,000<br />

Federal in<strong>com</strong>e tax rate 30%<br />

State in<strong>com</strong>e tax rate 5%<br />

EXHIBIT A<br />

Pretax Net In<strong>com</strong>e $1,500,000<br />

State In<strong>com</strong>e Tax $(75,000)<br />

In<strong>com</strong>e Before Federal Tax $1,425,000<br />

Federal In<strong>com</strong>e Tax $(427,500)<br />

Subtotal $997,500<br />

Step 1: Add Depr/Amort $1,000,000<br />

Step 2: Subtract Capex ($1,000,000)<br />

Cash Flow to be Capitalized $997,500<br />

10<br />

1 James R. Hitchner, Financial Valuation Applications and Models, 2 nd Edition, Wiley & Sons, New Jersey, 2006, pg. 1288.<br />

2 Ibid., pg. 118.<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

will distort the capitalized cash flow and<br />

ultimately distort the value conclusion.<br />

Into perpetuity, depreciation expense will<br />

equal the cash needed to purchase capital<br />

assets, absent growth and inflation. The<br />

goal is to first determine the level of<br />

ongoing capex required to sustain the<br />

existing level of cash flows, and then<br />

adjust depreciation accordingly.<br />

Furthermore, is it proper to presume<br />

that the historical assemblage of assets<br />

is required to produce the same level of<br />

cash flows into perpetuity Five years is<br />

clearly not perpetuity, and most valuators<br />

have encountered circumstances where<br />

book depreciation exceeds capital<br />

expenditures over a five-year period.<br />

The following are a few examples of how<br />

this can happen:<br />

• Accelerated depreciation methods<br />

(e.g., the IRC Section 179 election)<br />

• Failure to consider salvage values<br />

• Depreciation on a building<br />

(or other long-lived asset)<br />

• Purchased goodwill<br />

(or other in-tangibles)<br />

• Discontinued operations<br />

• Non-operating assets<br />

Therefore, before accepting historical<br />

depreciation as a proxy for estimated future<br />

capital expenditures, it is imperative<br />

for the valuator to understand the <strong>com</strong>pany’s<br />

future capex needs. Some factors<br />

that can influence future<br />

capex include the EXHIBIT B<br />

<strong>com</strong>pany’s business<br />

plan and depreciation<br />

policy, the nature<br />

of the industry, and<br />

technology advances.<br />

can impact future capex. For example,<br />

adding or discontinuing a product line<br />

will likely precede fixed asset additions<br />

and/or disposals. Certain assets may not<br />

be replaced, and new assets not yet existing<br />

at the <strong>com</strong>pany may be required. Accordingly,<br />

the valuator should understand<br />

the <strong>com</strong>pany’s business plan because the<br />

historical assemblage of assets is not always<br />

indicative of future capex needs.<br />

DEPRECIATION POLICY<br />

The depreciation policy must be<br />

reviewed when assessing future capex<br />

needs. Circumstances that may require<br />

adjustment include:<br />

• Assets are not depreciated over<br />

estimated useful lives.<br />

• Salvage values have not been<br />

considered.<br />

• Obsolete and/or nonoperating assets<br />

have been depreciated.<br />

NATURE OF INDUSTRY<br />

Some industries are capitalintensive<br />

(i.e., more capital resources<br />

are consumed as opposed to labor in<br />

the production of goods). Automobile<br />

manufacturing, chemical, and oil<br />

refinery are some examples. When the<br />

subject <strong>com</strong>pany operates in a capitalintensive<br />

industry, greater emphasis<br />

should be placed on forecasted capex. In<br />

addition, it is important to understand<br />

the nature of the industry, as replacement<br />

needs can vary. For example, utility<br />

<strong>com</strong>panies are generally characterized<br />

as having high initial capex and low<br />

asset turnover. In contrast, software<br />

research and development <strong>com</strong>panies<br />

tend to have lower initial capex and<br />

higher asset turnover.<br />

TECHNOLOGY ADVANCES<br />

Innovations in technology often<br />

impact the future capital requirements<br />

of a particular industry. New technology<br />

can create the need to retool immediately<br />

and can even render an entire industry<br />

obsolete. For example, the digital age<br />

has dramatically changed both the<br />

film processing and analog television<br />

industries. Equipment prices are also<br />

influenced by new technology. Hightech<br />

medical equipment prices generally<br />

increase with improved technology, for<br />

example, while the cost of better cell<br />

phones and <strong>com</strong>puters has dropped.<br />

Continuing with our example, a<br />

detailed review of the fixed assets<br />

revealed the following information:<br />

• Over the last five years, the <strong>com</strong>pany<br />

purchased and immediately expensed<br />

$50,000 of equipment in year<br />

1 and $20,000 of equipment in year<br />

4. Both pieces of equipment have an<br />

estimated useful life of 10 years with no<br />

salvage value. As shown in Exhibit B,<br />

Year 1 2 3 4 5 Totals<br />

Purchase 1 $50,000 $50,000<br />

Purchase 2 $20,000 $20,000<br />

Total Cash Flow $50,000 $20,000 $70,000<br />

BUSINESS<br />

PLAN<br />

Changes in the<br />

<strong>com</strong>pany’s underlying<br />

business model<br />

Historical Depreciation $50,000 $20,000 $70,000<br />

Estimated Life Depreciation $5,000 $5,000 $5,000 $7,000 $7,000 $29,000<br />

Excess Depreciation $45,000 $(5,000) $(5,000) $13,000 $(7,000) $41,000<br />

The Value Examiner November/December <strong>2009</strong> 11


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

depreciation per books was $70,000<br />

over the five-year historical period,<br />

but the useful life depreciation was<br />

only $29,000. The average excess<br />

depreciation on this equipment over<br />

the last five years was $8,200 per year<br />

($41,000 ÷ 5 years).<br />

• The <strong>com</strong>pany purchased a building<br />

eight years ago for $2,500,000. The<br />

building is expected to last for 40 years<br />

with a salvage value of $1,000,000. It is<br />

being depreciated on the books over 25<br />

years on a straight-line basis without<br />

regard to salvage value. For each of<br />

the last five years, the annual book<br />

depreciation was $100,000 per year<br />

($2,500 ÷ 25 years), and the useful life<br />

depreciation was $37,500 ([$2,500,000<br />

– 1,000,000] ÷ 40 years). The excess<br />

depreciation expense in each of the<br />

last five years was therefore $62,500.<br />

• The <strong>com</strong>pany <strong>com</strong>menced operations<br />

10 years ago under an asset purchase<br />

where goodwill of $750,000 was<br />

acquired. Amortization has been<br />

taken over 15 years on a straight-line<br />

basis. Amortization for each of the<br />

last five years was $50,000 per year<br />

($750,000 ÷ 15 years). The <strong>com</strong>pany is<br />

not expected to make such a purchase<br />

in future years.<br />

• In year 3, the <strong>com</strong>pany discontinued a<br />

product line. A portion of the related<br />

equipment was sold in the same year.<br />

The average impact on historical<br />

depreciation for the last five years<br />

from this equipment was $16,000<br />

per year.<br />

• Some of the assets in the discontinued<br />

product line were obsolete and could<br />

not be sold. However, the <strong>com</strong>pany<br />

continued to record depreciation<br />

expense of $4,800 in each of the last<br />

five years.<br />

• All other fixed assets are used in<br />

production of cash flow, will be replaced<br />

when exhausted, and have been<br />

depreciated over estimated useful lives.<br />

Salvage values have been considered.<br />

Thus, historical depreciation is<br />

representative of future depreciation<br />

for these remaining assets.<br />

The valuator can now estimate future<br />

capex needs as outlined in Exhibit C.<br />

Based on this new information, the<br />

two-step process for normalizing capex<br />

is illustrated in Exhibit D.<br />

Cash flow in Exhibit D exceeds cash<br />

flow in Exhibit A by the after-tax capex<br />

adjustment. In this example, a failure to<br />

understand the fixed asset detail would<br />

result in understating the worth of this<br />

<strong>com</strong>pany by overstating capex.<br />

GROWTH AND INFLATION<br />

Until now, we have not considered<br />

the impact of growth and inflation.<br />

Absent growth and inflation, it is<br />

reasonable to assume that depreciation<br />

will equal capex into perpetuity, because<br />

current depreciation is based on past<br />

capex. However, when the <strong>com</strong>pany<br />

is growing and subject to inflation, it<br />

is natural to assume that future capex<br />

will outpace past capex (i.e., current<br />

depreciation). There are varying<br />

opinions as to whether this difference<br />

is material to the conclusion of value.<br />

According to James R. Hitchner,<br />

“Many valuation analysts will normalize<br />

depreciation and capital expenditures by<br />

making them equal. This equalization<br />

process is a simplifying assumption,<br />

EXHIBIT C<br />

Historical Depr/Amort $1,000,000<br />

Expensed Equipment $(8,200)<br />

Excess Building Depreciation $(62,500)<br />

Goodwill Amortization $(50,000)<br />

Discontinued Operations $(16,000)<br />

Non-operating Assets ($4,800)<br />

Capex Adjustment $(141,500)<br />

Estimated Future Capex $858,500<br />

EXHIBIT D<br />

Pretax Net In<strong>com</strong>e $1,500,000<br />

Capex Adjustment $141,500<br />

Adjusted Pretax Net In<strong>com</strong>e $1,641,500)<br />

State In<strong>com</strong>e Tax $(82,075)<br />

In<strong>com</strong>e Before Federal Tax $1,559,425<br />

Federal In<strong>com</strong>e Tax $(467,828)<br />

Subtotal $1,091,597<br />

Step 1: Add Depr/Amort (Adjusted) $858,500<br />

Step 2: Subtract Capex $858,500<br />

Cash Flow to be Capitalized $1,091,597<br />

12<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

since capital expenditures will slightly<br />

exceed depreciation due to inflationary<br />

pressure in a stable business. However,<br />

this simplification usually, but not always,<br />

has a nominal effect on the value.” 3<br />

In contrast, Gilbert E. Matthews<br />

advocates <strong>com</strong>puting capex in excess<br />

of depreciation based on asset life,<br />

depreciation method, and assumed rate<br />

of growth. In a 2002 article appearing<br />

in Shannon Pratt’s Business Valuation<br />

Update, Matthews illustrates how capex<br />

exceeds depreciation by 15.5 percent<br />

based on a 10-year, straight-line, 3 percent<br />

growth rate assumption. Matthews<br />

states, “Many valuation reports overstate<br />

depreciation in growth models, and<br />

thus, overestimate free cash flow.” 4 He<br />

[<br />

PRESENTATION<br />

attributes this material error to nonrecognition<br />

of the impact of growth and<br />

inflation on capex.<br />

FUTURE CAPEX REQUIREMENTS<br />

To properly normalize capex, it is<br />

critical for the valuator to first make<br />

an appropriate determination of future<br />

capex requirements. This includes an<br />

understanding of the business plan,<br />

depreciation policy, nature of the<br />

industry, and impact of technology.<br />

Depreciation is then adjusted based on<br />

projected capex. Finally, the valuator<br />

should determine whether to increase<br />

capex to account for the impact of<br />

growth and inflation.<br />

Next time you are faced with this<br />

issue, your client will be grateful when<br />

you clearly explain the appropriate way<br />

to <strong>com</strong>pute the capex adjustment. VE<br />

John F. Coffey, MAS,<br />

CPA/ABV, PFS, CVA,<br />

CFF, is the principal at<br />

Coffey & Associates, PC<br />

(www.coffeypc.<strong>com</strong>).<br />

Specializing in litigation<br />

support for divorce<br />

proceedings, he has been<br />

retained as an expert and has testified<br />

at trial or depositions in valuation cases<br />

in Illinois.<br />

3 Ibid., pg. 1288.<br />

4 Gilbert E. Matthews, “Capex = Depreciation is Unrealistic Assumption for Most Terminal Values,” Shannon Pratt’s Business Valuation Update, March 200, pg. 3.<br />

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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

V A L U A T I O N<br />

Size Matters:<br />

How to Apply Size Premium Metrics When<br />

Size-Based Category Breakpoints Overlap<br />

by Michael W. Barad<br />

have been involved with the Ibbotson<br />

yearbooks in a variety of capacities<br />

since 2000, and one constant is that<br />

I continue to get asked for guidance<br />

on how to use the size premium published<br />

in the Ibbotson SBBI Valuation Yearbook.<br />

Morningstar publishes a <strong>com</strong>prehensive<br />

range of cost of capital statistics for use in<br />

the buildup method and capital asset pricing<br />

model (CAPM), so that valuators can<br />

use their own expertise in choosing the<br />

right measures of risk premia, date ranges,<br />

and other adjustments to their model. That<br />

said, a little guidance never hurt, right<br />

For all of you who have been spending<br />

long nights toiling over the decision<br />

to choose micro-cap, 10th decile, 10a,<br />

or 10b size premia, this article is for you<br />

(that, and some sleep). I would also like<br />

to address the folks who have shut down<br />

their capacity to choose between a menu<br />

of overlapping data options, preferring<br />

to be told by publishers like Morningstar<br />

exactly how they should be constructing<br />

their valuation models. The profession of<br />

business valuation is both art and science.<br />

Accumulated expertise is what balances<br />

the art and science. Ayn Rand said man’s<br />

most important attribute is “his reasoning<br />

mind.” This article is about applying<br />

our reasoning minds in constructing our<br />

valuation models.<br />

The application of different size premia<br />

is widely debated and often contested in<br />

litigation. I will outline a process for helping<br />

valuation professionals choose between<br />

overlapping size premium categories.<br />

SIZE PREMIA<br />

I think Morningstar (and previously<br />

Ibbotson Associates) has been clear that<br />

our beta-adjusted size premia are intended<br />

for use in either the buildup or CAPM<br />

models. The beta-adjusted size premium<br />

calculation is our purest methodology<br />

for isolating firm return that is solely due<br />

to size. In other words, we are measuring<br />

the return that is attributable to firm<br />

size which cannot be explained by other<br />

systematic factors. This is far superior to<br />

the simple “small stock premium,” which<br />

simply measures the excess return of small<br />

stocks over large stocks. 1<br />

Morningstar believes that our size<br />

premium methodology is an elegant extension<br />

of the CAPM because it allows<br />

us to treat other risk factors that would<br />

influence a firm’s cost of equity in other<br />

parts of the model without concern for<br />

double-counting them. Another such<br />

risk factor is industry risk, which can be<br />

addressed for a buildup method in the<br />

form of a published industry premium<br />

from Morningstar or in an artful application<br />

by the practitioner. For a CAPM,<br />

the industry risk can be addressed in one<br />

of the following ways:<br />

1. Use a peer group/industry Beta from<br />

Morningstar Cost of Capital Yearbook,<br />

ValuSource, and Value Line.<br />

2. Combine individual <strong>com</strong>pany Betas<br />

from any number of sources (including<br />

Bloomberg, S&P Compustat, Value<br />

Line, Morningstar.<strong>com</strong>, and Yahoo!<br />

Finance).<br />

3. Manually <strong>com</strong>bine peer firm returns<br />

into a blended index that is regressed<br />

against a market benchmark.<br />

While we are only addressing size adjustments<br />

in this article, a proper cost of<br />

capital estimate requires as much attention<br />

on the equity risk premium, riskless<br />

rate, industry adjustment, and <strong>com</strong>panyspecific<br />

factors. Whether we are talking<br />

about size premium or other <strong>com</strong>ponent<br />

parts to the cost of capital, the metrics<br />

that are the cleanest to apply are ones<br />

that measure only what they are intended<br />

to, and pose as little risk of double-counting<br />

other factors as possible.<br />

OVERLAPPING CATEGORIES<br />

The meat and potatoes of this article<br />

is a discussion of how to use the various<br />

1 See the Ibbotson SBBI Valuation Yearbook for a <strong>com</strong>plete analysis and <strong>com</strong>parison (http://corporate.morningstar.<strong>com</strong>/ib/asp/subject.aspxxmlfile=1415.xml).<br />

The Value Examiner November/December <strong>2009</strong> 15


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

TABLE 1: SIZE PREMIUM CHOICES FOR SMALL FIRM VALUATION<br />

Decile Market Cap of Smallest Market Cap of Largest Size Premium<br />

(size category) Company (in millions) Company (in millions) (return in excess of CAPM)<br />

Micro-Cap, 9–10 $1.575 $453.254 3.74%<br />

10 $1.575 $218.533 5.81%<br />

10a $136.599 $218.533 4.11%<br />

10b $1.575 $136.500 9.53%<br />

size premium metrics that Morningstar<br />

provides when size-based category<br />

breakpoints overlap. For example, we<br />

have the choices for a small firm valuation<br />

shown in Table 1.<br />

What to do with all those choices If<br />

I have a small firm with an estimated equity<br />

value of $120 million, I could choose<br />

among the micro-cap, 10th decile, or<br />

10b category for my size premium. The<br />

range of size premium for this one firm<br />

would be between 3.74 and 9.53 percent.<br />

This range would have a tremendous effect<br />

on the firm’s enterprise value.<br />

There are two decision paths I see<br />

folks take when making this choice. The<br />

dark and scary path is where practitioners<br />

choose the size premium that achieves<br />

the self-serving goal of influencing the<br />

enterprise value in the direction most<br />

desired. In many cases this leads them to<br />

choose the highest size premium number<br />

(9.53 percent in the data above),<br />

because this will lead to the lowest enterprise<br />

value for tax purposes, marital<br />

dissolution, acquisition valuation, etc.<br />

The path of enlightenment, on the other<br />

hand, is when practitioners choose the<br />

size premium that is most statistically<br />

relevant for their application.<br />

PATH OF ENLIGHTENMENT<br />

There are two primary factors in determining<br />

which size premium to use.<br />

First, identify how close to a size category<br />

boundary your subject <strong>com</strong>pany<br />

falls. Second, determine how confident<br />

you are in your estimate of equity value.<br />

With this information, you can make the<br />

right choice. That’s all there is to it.<br />

Not following yet Let’s take it a step<br />

further. In the example above, where we<br />

have a firm estimated at $120 million of<br />

equity, this is close to the top breakpoint<br />

of the 10b category, toward the middle<br />

of the 10th decile, and toward the bottom<br />

of the micro-cap. There are always<br />

going to be more <strong>com</strong>panies included in<br />

the micro-cap than in the 10th decile,<br />

and more <strong>com</strong>panies in the 10th decile<br />

than in the 10b category. More <strong>com</strong>panies<br />

are usually better, since that means<br />

more statistical significance in the data.<br />

However, once we get to a large enough<br />

number of <strong>com</strong>panies, more data doesn’t<br />

necessarily add much significance. The<br />

10th decile was as small as 49 <strong>com</strong>panies,<br />

back in March of 1926. This is still<br />

# of Companies<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

significant. While Morningstar doesn’t<br />

publish the split between historical<br />

number of <strong>com</strong>panies in 10a and 10b,<br />

it is fair to say that it is approximately<br />

half of what it was back in the 1920s<br />

(since our breakpoint definition <strong>com</strong>es<br />

from the Center for Research in Security<br />

Prices at the University of Chicago’s<br />

Graduate School of Business, which<br />

would have used only NYSE stocks to<br />

split back in the 1920s).<br />

Are 25 <strong>com</strong>panies too few I might<br />

be concerned if we were only using data<br />

from the 1920s, but after that it really<br />

picks up and we add a tremendous<br />

amount of firm data to even the smallest<br />

breakpoint we publish. 2<br />

Since the number of <strong>com</strong>panies in the<br />

data set is not a determining factor, we<br />

should pick the most “conservative” category<br />

that has the most “relevance” for<br />

GRAPH 1: SIZE PREMIA CATEGORIZATION<br />

10b<br />

10<br />

10a<br />

Micro-Cap<br />

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450 $500<br />

Market Value of Equity ($mil)<br />

9<br />

16<br />

2 See Table 7–8 of the <strong>2009</strong> Ibbotson SBBI Valuation Yearbook.<br />

November/December <strong>2009</strong><br />

The Value Examiner


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A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

our subject firm. In this case, it is clearly<br />

the 10th decile. We need to balance the<br />

confidence that our subject firm actually<br />

falls within a particular size category<br />

with the need to tailor that size grouping<br />

as tightly as possible to make the peers<br />

relevant to our analysis. The micro-cap<br />

category is too broad for this case, since<br />

our $120 million subject firm would fall<br />

in the lower range of the category; and<br />

the 10b is too narrow, since our subject<br />

<strong>com</strong>pany would barely squeeze in<br />

under the top breakpoint before sliding<br />

into 10a. We can say with confidence<br />

that the 10th decile puts our $120 million<br />

<strong>com</strong>pany among the most peers of<br />

similar size.<br />

Graph 1 (page 16) shows each size premium<br />

category. The peak of each premium<br />

is the number of <strong>com</strong>panies in the category,<br />

and the range spreads down from the<br />

peak to the x-axis where the outer limits<br />

are the market value breakpoints for the<br />

category. For example, 10b (the smallest<br />

category) has 1,182 <strong>com</strong>panies ranging<br />

from approximately $2 to $136 million<br />

in market value. This is a conceptual illustration<br />

that shows how practitioners<br />

can think about assigning a size category<br />

to their subject <strong>com</strong>pany. In our $120<br />

million example, it is clear that we can<br />

squeeze into the upper end of 10b (along<br />

the x-axis), but decile 10 is much more relevant<br />

because its midpoint between upper<br />

and lower bounds hovers around the low<br />

$100 million range. Focusing as close to<br />

the center of the size grouping as possible<br />

suggests that your subject <strong>com</strong>pany falls<br />

nicely within the range of peers that make<br />

up its size premium estimate.<br />

Now let’s examine the issue of confidence<br />

in our estimate of equity value.<br />

Where did that $120 million estimate<br />

<strong>com</strong>e from, anyway Some practitioners<br />

make their initial estimate of equity value<br />

based on fundamentals, past transactions,<br />

or market <strong>com</strong>parables. The truth is that<br />

equity value is what we are trying to solve<br />

for, not what we start with. In the example<br />

above, let’s say we started with a price/earnings<br />

ratio of 20 from the subject <strong>com</strong>pany’s<br />

peer group (from the Morningstar Cost of<br />

Capital Yearbook) and <strong>com</strong>bined that with<br />

the subject <strong>com</strong>pany’s $6 million in earnings,<br />

to arrive at a $120 million estimate of<br />

“price,” or equity value:<br />

Price subject <strong>com</strong>pany/$6 million = 20<br />

Price = 20 x $6 million<br />

Price = $120 million<br />

That’s great, but it is only one measure,<br />

and it is based on public <strong>com</strong>panies,<br />

which my hypothetical subject <strong>com</strong>pany<br />

is not. Therefore, I am not that confident<br />

in my $120 million estimate, and<br />

I shouldn’t contend that my estimate is<br />

precise when I apply it to the size premium<br />

breakpoints. In other words, my firm<br />

could just as easily be worth $140 million<br />

as it is $120 million, which would bump<br />

it out of the 10b size category into 10a.<br />

This is a big reason why the 10th decile is<br />

the best category, and how “confidence”<br />

in bucketing plays a role in choosing the<br />

appropriate size premium.<br />

Of course we shouldn’t just use one<br />

approximation of equity value to bucket<br />

into a size category. The more <strong>com</strong>parables<br />

and fundamentals you can use, the<br />

better. Then you should have a scattering<br />

of equity estimates. Let’s say we followed<br />

this exercise and found that our estimates<br />

for a firm’s equity value were $60 million,<br />

$120 million, and $180 million. The average<br />

is $120 million, but as you can see<br />

once again, the 10th decile, which ranges<br />

from around $2 million to $218 million,<br />

is still the best choice to provide relevant<br />

peer <strong>com</strong>panies of similar size.<br />

DEFINITIONS OF SIZE<br />

All of this suggests the question: Is<br />

“price” (or market capitalization) the<br />

best measure of size for determining size<br />

premium Ask yourself this: How big is<br />

a <strong>com</strong>pany If I told you that a firm had<br />

net in<strong>com</strong>e of $15 million, would that inform<br />

you as to its size What if I told you<br />

that a firm had 25 employees, is that clear<br />

enough Net in<strong>com</strong>e doesn’t help because<br />

<strong>com</strong>panies of all sizes produce a wide range<br />

of in<strong>com</strong>e. A firm like Yahoo has a market<br />

cap of more than $23 billion, yet it had net<br />

in<strong>com</strong>e of only $15 million. When Citigroup<br />

or Time Warner have negative net<br />

in<strong>com</strong>e, they shouldn’t then be classified as<br />

small <strong>com</strong>panies. The advertising agency<br />

Bark Group has only 25 employees, but its<br />

market capitalization of equity is over $21<br />

billion. There may be statistical relationships<br />

between a wide range of factors and<br />

firm size, but market capitalization is still<br />

the most relevant.<br />

Even with market capitalization representing<br />

the most relevant measure of<br />

size, we still must acknowledge the bias<br />

introduced in first having to estimate<br />

size in order to establish a size premium<br />

category, ultimately resulting in a<br />

firm value that defines “size.” The logic<br />

is circular. For those of you interested<br />

in factors other than market capitalization,<br />

the Duff & Phelps Risk Premium<br />

Report (D&P Report) provides<br />

seven alternative measures of size. The<br />

D&P Report also provides regression<br />

statistics for people who choose to<br />

extrapolate the findings to <strong>com</strong>panies<br />

significantly smaller than the smallest<br />

size grouping presented.<br />

THE IMPACT OF DISTRESS<br />

To date, the D&P Report has been the<br />

primary source for size-based risk premium<br />

data that segregates financially distressed<br />

<strong>com</strong>panies into a separate bucket, leaving<br />

only healthy <strong>com</strong>panies in the standard<br />

results. It may not surprise you that high<br />

financial risk <strong>com</strong>panies represented over<br />

25 percent of the data set in recent years of<br />

18<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

the D&P Report (though this number was<br />

historically much lower).<br />

Morningstar has spent a good part<br />

of <strong>2009</strong> evaluating predictive ability<br />

to measure financial distress, and we<br />

found that standard measures can be<br />

improved. In the October <strong>2009</strong> issue<br />

of Business Valuation Update, Warren<br />

Miller and James Harrington’s article<br />

“A Timely New Study on Bankruptcy<br />

Prediction Models from Morningstar”<br />

<strong>com</strong>pares the Altman Z-Score to a newer<br />

model called Distance-to-Default.<br />

The results showed that the Distanceto-Default<br />

model outperformed the Z-<br />

Score, providing us a better predictive<br />

measure of default.<br />

While the D&P Report is based on the<br />

Z-Score for segregating high financial risk<br />

<strong>com</strong>panies from the data, the Morningstar<br />

yearbooks have never separated the distressed<br />

firms from the healthy ones. The<br />

main reason why Morningstar has not separated<br />

the financially distressed <strong>com</strong>panies<br />

from the rest is that we were looking for a<br />

better predictor of financial distress than<br />

Z-Score provided. We found this in the<br />

Distance-to-Default model. We then asked<br />

the Center for Research in Security Prices<br />

to apply the Distance-to-Default methodology<br />

to historical data going back to the<br />

1960s so we could evaluate whether there<br />

was merit in segmenting the distressed<br />

firms from the healthy ones. Healthy and<br />

distressed portfolios were created across all<br />

standard Morningstar size categories. The<br />

results showed that the distressed portfolios<br />

underperformed the healthy portfolios<br />

across all size categories. We then applied<br />

this data to create beta-adjusted size premia,<br />

resulting in lower size premia for the<br />

distressed firms. This would lead to higher<br />

firm values for distressed <strong>com</strong>panies when<br />

this data is applied to a discounted cash<br />

flow model.<br />

Since we found that distressed firms<br />

have historically performed poorly, and<br />

investors were not <strong>com</strong>pensated with extra<br />

return for the extra risk they took on,<br />

we are un<strong>com</strong>fortable applying this data<br />

to a forward-looking cost of capital model<br />

at this time.<br />

Why doesn’t Morningstar pull out the<br />

financially distressed firms from our cost<br />

of capital data Traditional default prediction<br />

models like Z-Score don’t work<br />

as well as newer models like Distanceto-Default,<br />

and when we do apply newer<br />

models to the historical data, we find the<br />

results contradict the risk-return tradeoff.<br />

D&P segregates high financial risk <strong>com</strong>panies<br />

from their data because they believe,<br />

as many would expect, that highly<br />

leveraged, financially distressed firms<br />

have higher returns than their counterparts.<br />

In the analysis we performed with<br />

the invaluable assistance from the Center<br />

for Research in Security Prices, we<br />

have found the opposite to be the case.<br />

As Miller and Harrington concluded in<br />

their <strong>2009</strong> article:<br />

When valuing a business as a going<br />

concern, a firm is assumed to continue<br />

operations into the indefinite<br />

future. Does this mean that you need<br />

to remove distressed <strong>com</strong>panies from<br />

public <strong>com</strong>pany risk premiums when<br />

applying the latter to the valuation of<br />

healthy, going concern private entities<br />

It does not. Although the firm<br />

is presumed to be a going concern,<br />

predictive ability is never 100 percent.<br />

Applying risk premium data based on<br />

a portfolio of primarily healthy <strong>com</strong>panies<br />

with a small slice of potentially<br />

distressed <strong>com</strong>panies acknowledges<br />

the less-than-100 percent chance that<br />

a subject firm will be perfectly healthy<br />

for the indefinite future.<br />

FINER CATEGORIES<br />

The relationship between firm size<br />

and return continues to be an area that<br />

receives a good deal of attention. For practitioners<br />

who value very small <strong>com</strong>panies<br />

and might feel that size premia categorization<br />

is easy, Morningstar is about to stir<br />

the pot again. New analysis of the smallest<br />

<strong>com</strong>panies now allows us to dissect the<br />

size premium into further categories (cutting<br />

10a and 10b each in half), providing<br />

even more choices for the seasoned valuation<br />

professional.<br />

Firms like Morningstar, Duff & Phelps,<br />

and others publish a wealth of data on cost<br />

of capital so that practitioners have the resources<br />

to find their own solutions based<br />

on their knowledge and experience. We<br />

could simplify what is presented and give<br />

only one option for each scenario you might<br />

encounter, but that assumes that business<br />

valuation is a pure science. There is still a<br />

place for interpretation of information in<br />

this field. Data providers hope to provide<br />

business valuation practitioners with the<br />

data and tools needed to form intelligent<br />

cost of capital estimates. In this article I<br />

offered guidance in regard to the use of<br />

overlapping size premium categories. Having<br />

choices is something to value, not fear.<br />

Enjoy your freedom. VE<br />

Michael W. Barad is<br />

the vice president and<br />

business manager for<br />

Morningstar’s Financial<br />

Communications<br />

Business, which is part<br />

of Morningstar’s Investment<br />

Research Division<br />

(www.morningstar.<strong>com</strong>). He has written<br />

and spoken on such topics as asset<br />

allocation, returns-based style analysis,<br />

mean-variance optimization, MVO inputs<br />

generation, growth and value investing,<br />

<strong>com</strong>mercial real estate investing, the<br />

cost of capital, equity risk premium, size<br />

premium, and other topics in the fields of<br />

finance and economics.<br />

The Value Examiner November/December <strong>2009</strong> 19


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

L I T I G A T I O N C O N S U L T I N G<br />

Court Corner<br />

John Stockdale, Jr., Esq., Schafer and Weiner, PLLC<br />

BANKRUPTCY ACTIONS<br />

In In re Advanced Modular Power<br />

Systems, <strong>2009</strong> WL 2960615 (Bankr.<br />

S.D. Tex. Sept. 16, <strong>2009</strong>), the U.S. Bankruptcy<br />

Court for the Southern District<br />

of Texas awarded a Chapter 7 trustee<br />

damages for fraudulent transfer and<br />

conversion of estate assets, where the<br />

controlling shareholder opened an<br />

identical business using a similar name<br />

and the debtor’s intangible property<br />

prior to the petition date. The controlling<br />

shareholder further destroyed the<br />

debtor’s financial records. The court rejected<br />

the trustee’s, a CPA, assessment<br />

of damages at gross profits of the identical<br />

business less its cost of goods sold.<br />

Rather, the court assessed damages as<br />

gross profit of the identical business<br />

less certain expenses including salary,<br />

repairs, rents, taxes and licenses, interest,<br />

depreciation, and 50 percent of<br />

miscellaneous expenses as reported on<br />

its tax returns.<br />

In In re American Home Mortgage<br />

Holdings, Inc., <strong>2009</strong> WL 2855888<br />

(Bankr. D. Del. Sept. 8, <strong>2009</strong>), the U.S.<br />

Bankruptcy Court for the District of<br />

Delaware determined that the phrase<br />

“<strong>com</strong>mercially reasonable determinants<br />

of value” as used in 11 U.S.C. Sec.<br />

562 was ambiguous. It defined the term<br />

to mean “any <strong>com</strong>mercially reasonable<br />

valuation methodology may be used as<br />

evidence of the damages under a repurchase<br />

agreement after its rejection,<br />

termination, or acceleration.” The court<br />

then adopted the debtor’s expert’s discounted<br />

cash flow valuation of the loan<br />

portfolio that was the subject of the<br />

repurchase agreement at issue, even<br />

though the actual market for the loan<br />

portfolio was dysfunctional.<br />

In In re SMTC Manufacturing of<br />

Texas, <strong>2009</strong> WL 2940161 (Bankr. W.D.<br />

Tex. Sept. 11, <strong>2009</strong>), the U.S. Bankruptcy<br />

Court for the Western District<br />

of Texas determined that, for state law<br />

fraudulent transfer purposes, where<br />

the assets of a business are secured by<br />

a blanket lien and the loan supporting<br />

the lien is guaranteed by affiliated business,<br />

the value of that lien should be<br />

discounted to account for the chance<br />

that the debtor may not be required to<br />

fulfill that loan. In addition, the court<br />

concluded that the right of contribution<br />

from co-guarantors of that debt<br />

should be considered in valuing the<br />

amount of the debt.<br />

SHAREHOLDER APPRAISAL ACTIONS<br />

In McDaniel v. 162 Columbia Heights<br />

Housing Corporation, <strong>2009</strong> WL 3131173<br />

(N.Y. Sup. Sept. 29, <strong>2009</strong>), the Supreme<br />

Court of Kings County, NY, determined<br />

the appropriate calculation of fair value<br />

of a cooperative housing corporation<br />

to avoid dissolution under the Business<br />

Corporation Act was the value of the<br />

business as a going concern, considering<br />

the current use (rather than its highest<br />

and best use) of the real property,<br />

subject to the long-term obligations to<br />

the remaining shareholder-tenants. The<br />

court relied on a <strong>com</strong>parable recent sale<br />

of an apartment in the corporation’s<br />

building to determine the value of the<br />

corporation and then offset a valuation<br />

decrement occasioned by this litigation<br />

against the rise real property values in<br />

the area.<br />

In Schimke v Liquid Dustlayer, Inc.,<br />

<strong>2009</strong> WL 3049723 (Mich. App. Sept.<br />

24, <strong>2009</strong>), the Michigan Court of Appeals<br />

affirmed a lower court’s award<br />

of fair value for oppressive and willfully<br />

unfair conduct under Michigan’s<br />

business corporation act. The court<br />

acknowledged that standard in Michigan<br />

does not require a discount for minority<br />

interest in the calculation of fair<br />

value, and affirmed the decision not to<br />

apply a discount.<br />

In Gignilliat v Gignilliat, Savitz &<br />

Bettis, LLP, <strong>2009</strong> WL 3246789 (S.C.<br />

Oct. 12, <strong>2009</strong>), the Supreme Court of<br />

South Carolina reversed a lower court<br />

that found a lawyer’s surviving spouse<br />

failed to state a claim for the right of<br />

publicity where the lawyer’s former law<br />

firm continued to use his name after his<br />

demise without <strong>com</strong>pensation to his<br />

estate. The lower court concluded that<br />

the name was tied to the professional’s<br />

personal goodwill and therefore had<br />

no value apart from him. The Supreme<br />

Court disagreed and found that while<br />

the lawyer’s name continued to have<br />

value, such value was limited to the le-<br />

20<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

gal field and there were at least nominal<br />

damages for the continued use of the<br />

lawyer’s name. Moreover, the Supreme<br />

Court <strong>com</strong>mented that under the facts<br />

of this case, damages beyond nominal<br />

damages for infringement of this<br />

right would be more difficult to prove<br />

than personal goodwill. Nevertheless,<br />

the court found that the law firm had<br />

a <strong>com</strong>plete defense to this claim in the<br />

lawyer’s pre-death consent to continue<br />

using his name in connection with the<br />

law practice.<br />

LOST PROFITS<br />

In Southwest Stainless, LP v. Sappington,<br />

et al., <strong>2009</strong> WL 2989149 (10th<br />

Cir. Sept. 21, <strong>2009</strong>), the U.S. Court of<br />

Appeals for the Tenth Circuit affirmed<br />

a district court’s award of damages<br />

in this breach of non-<strong>com</strong>pete case.<br />

The district court held that salesmen<br />

subject to a non-<strong>com</strong>pete agreement<br />

limited by territory were not liable for<br />

general lost profits measured by the<br />

all defendants’ sales in the territory,<br />

but were liable for the loss of several<br />

specific contracts entered into by the<br />

salesmen with the plaintiff ’s former<br />

clients. The appellate court agreed<br />

that the plaintiff failed to establish a<br />

sufficient causal nexus between general<br />

loss profits and the actions of the<br />

salesmen. It further affirmed the calculation<br />

of loss profits from the specific<br />

contracts based testimony regarding<br />

the plaintiff’s profit margin.<br />

In Gullwing International Motors,<br />

Ltd. v. Ostermeier, <strong>2009</strong> WL 2961939<br />

(Cal. App. 2. Dist. Sept. 17, <strong>2009</strong>), the<br />

California Court of Appeals, Second<br />

District, affirmed the lower court’s<br />

decision denying the defendant’s challenge<br />

to a jury’s lost profits award<br />

based on the new business rule in this<br />

breach of fiduciary duty and fraud action.<br />

The appellate court found that the<br />

new business rule did not apply where<br />

the business had been in existence for<br />

at least six years, had a strategic business<br />

plan, and expert testimony was introduced<br />

regarding its operations and<br />

profits. Therefore, the court affirmed<br />

the jury’s $17 million jury award for<br />

defendant’s misconduct.<br />

DIVORCE VALUATIONS<br />

In Lee v Lee, <strong>2009</strong> WL 3155054<br />

(Ohio App. 5 Dist Sept. 30, <strong>2009</strong>), the<br />

Ohio Court of Appeals for the Fifth District<br />

affirmed the lower court’s determination<br />

that the value of a restaurant<br />

was equal to the value of the <strong>com</strong>pany’s<br />

equipment. In reaching this determination,<br />

the trial court adopted the parties’<br />

stipulated value of the <strong>com</strong>pany’s equipment,<br />

acknowledged that the <strong>com</strong>pany’s<br />

liquor license had value of an unknown<br />

amount, and that the business had debt<br />

well over $150,000. Additionally, the appellate<br />

court affirmed the trial court’s<br />

decision to give an expert CPA’s valuation<br />

of the business little weight where<br />

the expert was retained three weeks<br />

before trial, the expert’s report was delivered<br />

to opposing counsel on the day<br />

of trial, and the expert was not provided<br />

sufficient information to accurately value<br />

the business.<br />

In Bass v Bass, <strong>2009</strong> WL 3174467<br />

(N.C. App. Oct. 6, <strong>2009</strong>), the North<br />

Carolina Court of Appeals reversed and<br />

remanded the trial court’s finding that<br />

the increase in the value of a business<br />

between the date of separation and the<br />

date of trial was marital property. The<br />

court focused on the husband-shareholder’s<br />

efforts at the <strong>com</strong>pany after the<br />

date of separation. It noted that the husband<br />

was a high-level executive at the<br />

<strong>com</strong>pany, responsible for approximately<br />

350 people. Therefore, the court found<br />

that at least some of the increase in value<br />

was separate property because it was the<br />

result of his post-separation efforts.<br />

In Hamilton v Hamilton, <strong>2009</strong> WL<br />

3209183 (Wis. App. Oct. 8, <strong>2009</strong>), the<br />

Wisconsin Court of Appeals affirmed<br />

the lower court’s valuation of the parties’<br />

jewelry business at $1. The husband<br />

presented expert testimony from a CPA<br />

that the business had a negative value of<br />

$80,000. The wife presented expert testimony<br />

from her CPA who opined that<br />

the business had a positive value, but<br />

lacked sufficient information to provide<br />

specific dollar value. The appellate court<br />

affirmed because the transcript from<br />

the valuation hearing was not included<br />

in the record on appeal. As a result, the<br />

only evidence of value in the appellate<br />

record indicated that the business had<br />

a negative value.<br />

In Haynes v Haynes, <strong>2009</strong> WL<br />

3219301 (Ohio App. 8 Dist. Oct. 8,<br />

<strong>2009</strong>), the Ohio Court of Appeals for the<br />

Eighth District affirmed the trial court’s<br />

valuation of an Ohio licensing bureau<br />

office operated by the wife. The wife’s<br />

expert, a business broker, concluded<br />

that the business had a value of $83,444<br />

based on a net asset value, because the<br />

business is operated at the discretion of<br />

the State of Ohio and is not transferable.<br />

The husband’s expert, a CVA, valued<br />

the business at substantially more<br />

using an excess earnings method. The<br />

court adopted the wife’s valuation, giving<br />

weight to the impediments to transferability.<br />

The appellate court affirmed,<br />

finding that the trial court did not abuse<br />

its discretion when it valued the business<br />

using the wife’s expert’s appraisal.<br />

However, the court did reverse the equitable<br />

distribution award because it<br />

was unable to determine whether the<br />

business’s bank balance, which was sep-<br />

The Value Examiner November/December <strong>2009</strong> 21


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

arately distributed by the lower court,<br />

was included in the business’s value.<br />

ESTATE AND GIFT TAX VALUATIONS<br />

In Estate of Malkin v. CIR, T.C.<br />

Memo. <strong>2009</strong>-212 (U.S. Tax Ct. Sept.<br />

16, <strong>2009</strong>), the U.S. Tax Court concluded<br />

that IRC Sec. 2036 should be applied<br />

to recapture the value of publicly trade<br />

stock transferred to two FLPs during<br />

decedent’s life. The court found that<br />

there was an implied agreement allowing<br />

the decedent to retain the enjoyment<br />

of the transferred assets where<br />

the FLPs permitted the decedent to use<br />

the transferred stock as collateral for his<br />

personal loans. In addition, the court<br />

found that there was not a legitimate<br />

non-tax reason for the contribution of<br />

the stock to the FLPs that would permit<br />

the transaction to be shielded from IRC<br />

Sec. 2036 under the bona fide sale exception.<br />

The Tax Court also considered<br />

issues relating to indirect gifting of LLC<br />

interests to the FLPs.<br />

In Estate of Farnam v. CIR, <strong>2009</strong><br />

WL 3209442 (8th Cir. Oct. 8, <strong>2009</strong>), a<br />

divided U.S. Court of Appeals for the<br />

Eighth Circuit affirmed the Tax Court’s<br />

decision and held that “interest in an<br />

entity” as used to determine eligibility<br />

for a “qualified family-owned business<br />

interest” (QFOBI) deduction under IRC<br />

Sec. 2057(a) did not include a creditor’s<br />

interests in the business. Rather, it concluded<br />

that the QFOBI deduction was<br />

only available to equity interests in a<br />

family-owned business.<br />

In Estate of Murphy v. CIR, <strong>2009</strong> WL<br />

3366099 (W.D. Ark. Oct. 2, <strong>2009</strong>), the U.S.<br />

District Court for the Western District<br />

of Arkansas valued a 95 percent limited<br />

partnership interest in an FLP holding<br />

publicly traded securities subject to Rule<br />

144 as well as cash and real property. The<br />

FLP was valued using the net asset value<br />

approach and applying discounts for lack<br />

of marketability and lack of control. The<br />

court adopted the estate’s expert’s calculations<br />

for the Rule 144 blockage discounts.<br />

This expert considered:<br />

1. The size of the block<br />

2. The volatility of the stock<br />

3. The actual price change under recent<br />

and preceding market conditions<br />

4. The current economic outlook for<br />

the <strong>com</strong>pany<br />

5. The stock price trend and financial<br />

performance<br />

6. The <strong>com</strong>pany’s earnings trend<br />

7. Any resale restrictions<br />

The court also adopted the estate’s<br />

expert’s discounts for lack of control,<br />

which for the equity interests were<br />

based on closed-end fund data. Further,<br />

the court adopted the estate’s expert’s<br />

32.5 percent discount for lack of<br />

marketability, which was based on data<br />

from the FMV Opinions, MPI, and Silber<br />

studies. The court also valued a 49<br />

percent interest in a limited liability<br />

<strong>com</strong>pany that held the general partnership<br />

interest in the FLP discussed above<br />

as well as valued four artworks. VE<br />

Source data was provided by Business Valuation<br />

Resources, LLC (www.BVResources.<strong>com</strong>).<br />

The information provided in this article is for<br />

informational purposes only, and should not be<br />

construed as legal advice. If you need legal or<br />

professional advice, please consult the appropriate<br />

professional.<br />

John J. Stockdale, Jr., Esq., is an associate<br />

attorney at Schafer and Weiner,<br />

PLLC, a boutique bankruptcy law firm<br />

in Bloomfield Hills, MI. He addresses<br />

issues in business and person bankruptcies,<br />

business sales, shareholder/<br />

member disputes, real estate, and collections.<br />

Stockdale has been reporting<br />

business valuation and damage <strong>com</strong>putation<br />

case law for appraisers and<br />

attorneys since 1996. He is the author<br />

of BVR’s Guide to Lost Profits Case<br />

Law, BVR’s Guide to Canadian Valuation<br />

Cases, and Valuation Case Digest.<br />

He has also contributed articles to the<br />

Michigan Tax Lawyer and Business<br />

Valuation Update. E-mail: jstockdale@<br />

schaferandweiner.<strong>com</strong>.<br />

22<br />

November/December <strong>2009</strong><br />

The Value Examiner


The Opportunity<br />

An unprecedented tsunami of baby<br />

boomer wealth transfer is headed our<br />

way: over the next 18 months, more than<br />

1,000,000 privately held businesses will<br />

change hands. Professional help will be<br />

needed!<br />

The middle market generates lucrative<br />

fees for investment bankers, with deal<br />

fees ranging from a low of $200K to<br />

several million dollars. The average M&A<br />

fee is somewhere around $400,000.<br />

But there are barriers to entry, including<br />

the high cost of marketing and technical<br />

support, a lack of training and experience,<br />

generating and sustaining deal flow<br />

while executing current engagements,<br />

lack of a track record and credibility, and<br />

the need for technical resources supplied<br />

by larger investment banks.<br />

The McLean Group (TMG) has a<br />

unique program, however, for potential<br />

investment bankers and deal makers<br />

that provides training, marketing and<br />

deal support, national and international<br />

branding, regulatory <strong>com</strong>pliance support,<br />

and licensing.<br />

Catch the Wave<br />

The TMG Turnkey Program<br />

The TMG program is designed—in<br />

short—to put <strong>NACVA</strong> members in the<br />

M&A business. (The majority of TMG<br />

bankers are, in fact, <strong>NACVA</strong> members.)<br />

Here, more specifically, is what TMG<br />

provides <strong>NACVA</strong> members:<br />

<br />

how to market M&A services<br />

<br />

person if requested—on deal engagements<br />

<br />

bankers<br />

<br />

each of its bankers<br />

<br />

<br />

ing direct mail and/or e-mail campaigns,<br />

seminar speakers, marketing collateral<br />

such as brochures, business cards, and<br />

logos, telemarketing programs, and<br />

e-mail newsletters<br />

The McLean Group<br />

This intensive, soup-to-nuts program is cosponsored by the Consultants’ Training Institute (CTI), the Middle Market Investment Banking Association<br />

(MMIBA), and The McLean Group. With headquarters in Washington, DC and offices in Sacramento, Winnipeg, Boston, Columbus,<br />

Richmond, Raleigh, and Atlanta, The McLean Group is a Financial Industry Regulatory Authority (FINRA) Registered Broker Dealer and Member<br />

FINRA/SIPC. Headed up by Chairman and Managing Director Dennis J. Roberts, CPA/ABV, CVA, TMG provides merger and acquisition,<br />

private institutional equity and debt formation, valuation services (through a separate affiliate), and transaction related consulting services to the<br />

middle market. TMG maintains a tight international affiliation with a number of other banks, and collectively executed the third largest number of<br />

M&A transactions in the world last year.<br />

Step by Step<br />

Is the challenging mergers and acquisitions discipline right for you Test the waters: TMG, the Middle Market Investment Banking Association<br />

(MMIBA), and the CTI offer the following courses:<br />

The five-day Mergers & Acquisitions Workshop that simultaneously addresses both the sales side and the buy side: this intensive training<br />

program leads to the Certified Merger and Acquisition Professional (CMAP) designation and is designed to put participants on the fast track<br />

to the M&A world—offered December 7–12 in Atlanta, GA<br />

TMG’s four-hour training and introduction to The McLean Group Procedures, Resources, and Processes<br />

Whether you’re thinking of offering M&A advisory services as an adjunct to your existing practice,<br />

as a stand-alone entity, or if you’re ready to take the plunge into investment banking, The McLean<br />

Group, MMIBA, and the CTI have the training and support you’ll need to make your mark in the<br />

high-powered field of middle market mergers and acquisitions.<br />

For more information on The McLean Group Investment Banker Support Program, including the<br />

training session referred to above, call (703) 827-0200. For the CTI/MMIBA course, visit the<br />

Training area of the <strong>NACVA</strong> website: www.nacva.<strong>com</strong>. Or call Member Services toll-free: (800) 677-<strong>2009</strong>.<br />

7900 Westpark Drive, Suite A 320<br />

McLean, Virginia 22102<br />

Tel: (703) 827-0200<br />

Fax: (703) 827-0175<br />

Internet: www.mcleanllc.<strong>com</strong>


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

F O R E N S I C A C C O U N T I N G<br />

Fraud is a pervasive problem that can affect any organization. Fraud deterrence is based on the<br />

premise that improvements to the underlying internal control structure of an organization can<br />

reduce the opportunity for fraud. These are the stories of fraud and the organizations affected.<br />

The Fraud Files<br />

Compiled by James Martin, CMA, CIA, CFFA;<br />

R. Austin Marks, CPA, CFF, CFE, CFFA, CFD;<br />

and Todd Michael Jolicoeur, CFFA<br />

THIRST FOR CASH<br />

The former CEO of soft drink maker<br />

Le-Nature’s, Inc., has been charged,<br />

along with four co-defendants, in a<br />

29-count indictment that was unsealed<br />

September 28, <strong>2009</strong>. The defendants<br />

allegedly siphoned approximately $806<br />

million to the ex-CEO, Gregory Podlucky,<br />

and his family. According to U.S.<br />

Attorney Mary Beth Buchanan, this is<br />

the largest fraud in the history of the<br />

Western District of Pennsylvania, an<br />

area that covers 25 counties. Podlucky<br />

turned over “dramatically false financial<br />

statements” to various financial institutions<br />

and suppliers in hopes of obtaining<br />

loans and leases for what lenders<br />

and investors believed would be used<br />

for business operations and equipment.<br />

The false documents resulted in<br />

various lenders and investors supplying<br />

the <strong>com</strong>pany with cash, via loans and<br />

investments, in excess of $700 million.<br />

This was discovered during a criminal<br />

investigation that arose when a bankruptcy<br />

judge determined the <strong>com</strong>pany<br />

directors had likely engaged in fraudulent<br />

activity. Le-Nature was forced into<br />

bankruptcy in 2006. Although jewelry<br />

totaling tens of millions of dollars and<br />

a model train set with an approximate<br />

value of $1 million have been recovered,<br />

Podlucky is being asked to forfeit his<br />

bank accounts, which are believed to<br />

be valued at more than $7 million. The<br />

funds Podlucky spent were mostly used<br />

for the benefit of himself and his family;<br />

he is in the process of building a mansion<br />

near Pittsburgh. The <strong>com</strong>pany’s former<br />

accounting director, as part of her guilty<br />

plea to bank fraud and other charges,<br />

has been cooperating with authorities.<br />

She admitted to doctoring the <strong>com</strong>pany<br />

records under Podlucky’s instruction.<br />

As part of the deception, the financial<br />

statements were altered from an actual<br />

$32 million in revenues for 2005 to an<br />

inflated $275 million.<br />

Joe Mandak, “Ex-CEO of Pa. Drinks-<br />

Maker Charged in $806M Fraud,” AP,<br />

28 September <strong>2009</strong>; available at:<br />

www.npr.org/templates/story/story.<br />

phpstoryId=113282085; accessed 16<br />

October <strong>2009</strong>.<br />

“SHE WAS A TRUSTED EMPLOYEE”<br />

Amy Colling, former executive director<br />

of the Community Covenant Church<br />

day care, has been convicted on charges<br />

of theft by unlawful taking of more than<br />

$1,500 from the ministry during 2003<br />

through 2006. According to the county<br />

attorney, more than $91,000 was stolen<br />

in the specified timeframe. Included in<br />

the amount taken were monies used for<br />

such purchases as an X-box video game<br />

system, clothing from Macy’s, a 24-pack<br />

of Bud Light, and a family membership<br />

to 24-hour Fitness. Additionally, Colling<br />

overbilled the church for hours<br />

her daughters worked while they were<br />

in school full-time and for repairs her<br />

husband (an Omaha, NE, police officer)<br />

made to the church that were not performed,<br />

according to church members.<br />

Colling, who had been a kindergarten<br />

teacher in the Omaha public school system<br />

(OPS), was on paid administrative<br />

leave. The OPS terminates employees<br />

with felony convictions. She faces up to<br />

20 years behind bars when sentenced in<br />

December. As argued by Bill McGinn,<br />

Colling’s attorney, there was little to no<br />

oversight or restriction on the authorization<br />

required for purchases. First alerted<br />

when payroll tax forms did not match,<br />

the church conducted an internal audit<br />

that expanded to the hiring of an external<br />

auditor. Although the church would<br />

like financial restitution, they have no<br />

plans of bringing a civil suit. “She was a<br />

trusted employee, church member, and a<br />

close friend to the pastor and others. The<br />

church forgave her a long time ago, but<br />

there are still consequences,” said Rodney<br />

Halstead, a church council member.<br />

The day care facility is still in business<br />

and has up to 130 children enrolled.<br />

24<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

Katie Fretland, “Woman Steals from<br />

Day Care,” omaha.<strong>com</strong>, 19 September<br />

<strong>2009</strong>; available at www.omaha.<strong>com</strong>/<br />

article/<strong>2009</strong>0919/NEWS01/709199918;<br />

accessed 21 October <strong>2009</strong>.<br />

DEALERSHIP TAKEN FOR A RIDE<br />

Christien Atwood-Calverly has<br />

agreed to admit sufficient facts for a<br />

finding of guilty in her case just before<br />

going to trial on three counts of larceny.<br />

A 13-year employee of Stagg Chevrolet,<br />

Atwood-Calverly and her children<br />

were treated like family. The fraud occurred<br />

between 2000 and 2008. In addition<br />

to bonuses and <strong>com</strong>missions<br />

she paid herself, Atwood-Calverly paid<br />

herself extra vacation pay. She also gave<br />

herself discounts on vehicles she purchased<br />

through the dealership. Atwood-<br />

Calverly also paid her car note through<br />

corporate accounts, marked her own<br />

repair bills paid, and forged signatures<br />

on a <strong>com</strong>pany credit card. After leaving<br />

the dealership to work closer to home,<br />

Atwood-Calverly called requesting her<br />

final two weeks of vacation pay in May<br />

2008. Acting on this request, the payroll<br />

<strong>com</strong>pany found she had already paid<br />

herself for an extra 13 weeks of vacation<br />

pay, totaling slightly over $11,000 during<br />

the previous two years. Atwood-Calverly<br />

received a suspended sentence of one<br />

year in jail, was placed on probation for<br />

four years, and ordered to repay the<br />

dealership its fees for the fraud team’s<br />

investigation. The amounts stolen from<br />

the <strong>com</strong>pany are being covered by the<br />

<strong>com</strong>pany’s insurance carrier.<br />

Susan Milton, “Woman Admits<br />

Stealing from Auto Dealer,” capecod.<br />

<strong>com</strong>, 7 October <strong>2009</strong>; available<br />

at www.capecodonline.<strong>com</strong>/apps/<br />

pbcs.dll/articleAID=/<strong>2009</strong>1007/<br />

NEWS/910070327/-1/rss02; accessed<br />

28 October <strong>2009</strong>.<br />

FROM INFORMER TO INMATE<br />

A <strong>com</strong>puter hacker turned federal<br />

informer has pled guilty in one of the<br />

largest identity theft cases in U.S. history.<br />

Albert Gonzalez entered pleas<br />

to 19 counts in Massachusetts, which<br />

included, among other charges, conspiracy,<br />

<strong>com</strong>puter fraud, and aggravated<br />

identity theft. He also pled guilty to wire<br />

fraud in New York. Among the retailers<br />

whose systems he hacked into are<br />

TJX, OfficeMax, Boston Market, and<br />

Barnes & Noble. (In a recent settlement,<br />

TJX paid $9.7 million to 41 states after<br />

hackers stole credit card information<br />

in one of the largest data breaches<br />

ever: www.securitymanagement.<strong>com</strong>/<br />

news/tjx-settles-data-breach-97-million-005941).<br />

Prior to sentencing, as part of the<br />

plea deal, Gonzalez must forfeit bank<br />

accounts that hold in excess of $2.7 million,<br />

his Miami condo, BMW automobile,<br />

a Tiffany ring he gave his girlfriend,<br />

and Rolex watches he gave to family and<br />

friends. Sentencing, which is scheduled<br />

for December 8, <strong>2009</strong>, could send Gonzalez<br />

to jail for up to 25 years (15 to 25<br />

in Massachusetts and up to 20 in New<br />

York) instead of the several hundred<br />

years the charges would have held if<br />

Gonzalez was convicted of all charges<br />

faced. The sentences are scheduled to<br />

run concurrently.<br />

Denise Lavoie, “Former Informant<br />

Pleads Guilty,” washingtonpost.<strong>com</strong>,<br />

12 September, <strong>2009</strong>; available at www.<br />

washingtonpost.<strong>com</strong>/wp-dyn/content/<br />

article/<strong>2009</strong>/09/11/AR<strong>2009</strong>091103773_<br />

pf.html; accessed 29 October <strong>2009</strong>.<br />

FRAUD GONE WILD<br />

“Due to Diamond Jo Casino refusing<br />

to honor its obligation to provide<br />

the venue, we are unable to produce the<br />

event as planned. This matter has been<br />

referred to legal counsel.” That is what<br />

ticket holders saw when they logged<br />

onto the website for the Rock Gone Wild<br />

concert they were to attend between August<br />

20 and 23. Diamond Jo Casino is<br />

being blamed for the demise of the fourday<br />

rock music festival known as Rock<br />

Gone Wild, which was in its inaugural<br />

year. Promoters are charging they lost<br />

millions over the cancellation. According<br />

to Ted Sporer, the attorney for Rock<br />

Gone Wild, LLC, “The cancellation of<br />

the event was pretty devastating for our<br />

people.” The event, which was originally<br />

scheduled to take place at Freedom Park<br />

in Algona, Iowa, was moved due to space<br />

concerns and logistics to Diamond Jo<br />

Casino. The concert event, which was<br />

to feature over 50 rock bands, expected<br />

to bring thousands to the area. The<br />

move was originally approved, but when<br />

contracts drawn up by the casino’s legal<br />

division didn’t <strong>com</strong>ply with the original<br />

agreement, promoters did not accept the<br />

terms. The casino’s major concern was<br />

personal and event liability, and stated<br />

the promoters did not provide ample liability<br />

insurance. Left in the lurch are<br />

ticketholders who paid up to $565 plus<br />

tax for a ticket, money paid out for travel,<br />

transportation, lodging, etc. Sporer stated,<br />

“We’re trying to put together a plan<br />

that will take care of ticketholders.”<br />

Kristin Buehner, “‘Rock Promoters<br />

Promise Lawsuit,” globegazette.<strong>com</strong>, 14<br />

August <strong>2009</strong>; available at www.globegazette.<strong>com</strong>/articles/<strong>2009</strong>/08/14/news/<br />

local/doc4a84e69c1f088221005976.<br />

txt#vmix_media_id=7072863; accessed<br />

26 October <strong>2009</strong>.<br />

ANOTHER FOUL BALL<br />

For the second year in a row, federal<br />

agents attended the National Sports<br />

Collectors Convention, issuing subpoenas<br />

to sports enthusiasts and collectors<br />

for various records, including<br />

auction invoices. In addition to issuing<br />

the subpoenas, the FBI and USPS<br />

agents, hoping to gain information<br />

regarding the sale of counterfeit jerseys,<br />

fake game-used items, and other<br />

fraudulent merchandise, interviewed<br />

different auction house officials,<br />

The Value Examiner November/December <strong>2009</strong> 25


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

memorabilia dealers, and authenticators.<br />

The subpoena recipients and<br />

interviewees were among some of<br />

the largest in the industry, including<br />

Lelands, SportsCard Guaranty, and<br />

Hunt Auctions. This process was not<br />

to identify targets of the probe, but to<br />

merely collect information that might<br />

assist the agents in the operation, similar<br />

to “Operation Foul Ball,” which<br />

brought down a multi-state forgery<br />

ring dealing in autographed baseballs<br />

in the 1990s. They have additionally<br />

investigated shill bidding and fraud<br />

by Mastro Auctions (which has since<br />

folded with several key employees purchasing<br />

assets and forming Legendary<br />

Auctions). Also on the agents’ agendas<br />

was trying to determine whether<br />

some historic documents were stolen<br />

from the New York Public Library, as<br />

alleged. The documents include letters<br />

to baseball pioneer Henry Wright.<br />

The appearance of the agents in 2008<br />

caused a stir at the convention. Dealers<br />

and collectors who remembered<br />

the agents from last year seemed at<br />

ease this year, as the agents, who were<br />

dressed more like fans than Feds,<br />

moved from booth to booth.<br />

Michael O’Keeffe, “Feds Hunt for Fraud<br />

at National Sports Collectors Convention,”<br />

nydailynews.<strong>com</strong>, 1 August <strong>2009</strong>; available<br />

at www.nydailynews.<strong>com</strong>/sports/<br />

baseball/<strong>2009</strong>/08/02/<strong>2009</strong>-08-02_feds_<br />

hunt.htmlprint=1&page=all; accessed<br />

28 October <strong>2009</strong>.<br />

FIGHTING INTERNET CRIMES<br />

A conference funded by the Commonwealth<br />

Secretariat and supported<br />

by the Global Prosecutors e-Crime<br />

Network, the UK’s Crown Prosecution<br />

Service, and the International Association<br />

of Prosecutors was recently held in<br />

Bermuda. Training sessions addressed<br />

the use of new technologies in crime,<br />

including Internet, e-mail, and mobile<br />

phones. The idea that high-tech crimes<br />

are victimless is a myth that director of<br />

public prosecutions in Bermuda Rory<br />

Field is trying to dismiss. “We have just<br />

had a guilty plea today to a pornography<br />

case where a girl under the age of<br />

14 was being used to make a film that<br />

was being put out on the Internet. That<br />

can hardly be said to be a victimless<br />

crime.” The idea of the conference was<br />

to look deeper into crimes like fraud<br />

and online scams and see that their<br />

ancestries are much deeper and can<br />

be linked to more menacing crimes.<br />

Field stated, “The monies [used to finance]<br />

fraud may <strong>com</strong>e from things<br />

like human trafficking, arms or drug<br />

trafficking—or the profit may be put<br />

back into those types of crimes. It may<br />

even go into terrorist financing.”<br />

New technology brings new challenges<br />

to police and prosecutors. At<br />

the same time, it also brings aid to certain<br />

aspects of crime investigation and<br />

resolution. Police and prosecutors from<br />

15 Caribbean countries attended the<br />

conference, with training led by experts<br />

from the UK Crown Prosecution Service<br />

and the U.S. Department of Justice.<br />

The focus of the training was providing<br />

skills in recognizing and collecting evidence,<br />

improving retention and analysis<br />

techniques, and evidence presentation<br />

at trial. In closing, Field remarked, “It is<br />

important to have international cooperation<br />

to act in coordinated manner if<br />

you are going to fight the crime.”<br />

“Internet Pornography, Hacking and<br />

Fraud Probed in Caribbean,” the<strong>com</strong>monwealth.org,<br />

9 September <strong>2009</strong>; available<br />

at www.the<strong>com</strong>monwealth.org/new<br />

s/177370/213415/090909hightechcrim<br />

e.htm; accessed 30 October <strong>2009</strong>.<br />

The information in this article was<br />

derived from both primary and secondary<br />

sources, which are cited at the end<br />

of each item. In cases where the authors<br />

relied on secondary sources, they do<br />

not claim that the information was accurately<br />

reported by those sources. VE<br />

James Martin, MS,<br />

CIA, CMA, CFFA, senior<br />

manager with<br />

Cendrowski Corporate<br />

Advisors, LLC (www.<br />

frauddeterrence.<strong>com</strong>),<br />

provides <strong>com</strong>prehensive<br />

risk assessments, focusing<br />

on the evaluation of<br />

operating effectiveness of business processes<br />

and the internal control structure.<br />

R. Austin Marks,<br />

CPA, CFF, CFE, CFFA,<br />

CFD, consultant with<br />

Cendrowski Corporate<br />

Advisors, LLC, specializes<br />

in risk assessment,<br />

internal control<br />

evaluation, business<br />

process review, and<br />

litigation support for partnership<br />

and divorce proceedings.<br />

Todd Michael Jolicoeur,<br />

CFFA, staff tax professional<br />

and consultant<br />

with Cendrowski Corporate<br />

Advisors, LLC,<br />

works with management<br />

to identify operational<br />

and financial issues to<br />

improve business performance,<br />

and provides litigation support for<br />

partnership and divorce proceedings.<br />

26<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

P R A C T I C E M A N A G E M E N T<br />

Optimize Your Website Content<br />

How to Drive Traffi c to Your Website through<br />

Social Media—the Fundamentals<br />

by David M. Freedman<br />

You invested time and money<br />

to develop your website. Now<br />

you need to help people find it.<br />

Specifically, you want to help<br />

your clients, prospects, and referral sources<br />

find it, and perhaps potential employees, the<br />

media, and other key audiences as well.<br />

One of the best ways to help them is<br />

to put your website URL on your business<br />

card, hand them the card, look them in the<br />

eye, and say, “Please visit my website. There<br />

you’ll find the information you need—and<br />

call me if you have any questions.” Besides<br />

your business card, you can distribute<br />

article reprints and other useful literature,<br />

or even novelty items like pens and<br />

calendars, that bear your name and URL.<br />

Another way to publicize your site is to<br />

send e-mail to your key audiences to alert<br />

them that you have a new website, or you<br />

have posted new or updated information<br />

that will help them succeed. Your e-mail<br />

message includes a hyperlink to the page of<br />

your site that bears this new information.<br />

Once they’re on that page, they have an<br />

opportunity to click through to your home<br />

page, and ultimately your contact info.<br />

A third way to help key audiences<br />

find your site is Web optimization. That<br />

is what this article is about. Optimization<br />

involves helping audiences find your<br />

website through search engines and<br />

social media.<br />

J-LEVEL CONTENT<br />

First you must create and post the<br />

information people need, so you can<br />

refer them to it. There are at least two<br />

categories of information, or content,<br />

that websites provide. One is information<br />

about you and your firm: the services<br />

you offer, credentials of the firm’s<br />

professionals, clients or industries served,<br />

contact information, success stories, press<br />

releases, and “about us.”<br />

The other category is what I call<br />

journalism-level content. It includes<br />

articles and white papers published under<br />

your byline, blogs, newsletters, transcripts<br />

and podcasts of your speeches, how-to<br />

information that helps clients succeed,<br />

and links to other Internet resources.<br />

In this article I will focus on optimizing<br />

J-level content.<br />

Three good examples of sites that offer<br />

J-level content are:<br />

• Mercer Capital’s (www.mercercapital.<br />

<strong>com</strong>) Knowledge Center, accessed via a<br />

top-level navigation tab.<br />

• Michael Goldman Associates (www.<br />

michaelgoldman.<strong>com</strong>/articles.htm)<br />

features published, bylined articles<br />

in six categories, including fraud<br />

and valuation.<br />

• The Grant Thornton website (www.<br />

grantthornton.<strong>com</strong>) features the Grant<br />

Thornton Thinking center, accessed<br />

through a top-level navigation tab, which<br />

offers newsletters, podcasts, white papers,<br />

reports, and other J-level content.<br />

By the way, I found many financial<br />

advisory firms’ websites that provide long,<br />

chronological lists of their bylined articles,<br />

white papers, and PowerPoint presentations.<br />

To help visitors find the information they<br />

need, the lists should instead (or in addition)<br />

be organized by subject category, rather<br />

than date of publication.<br />

SEARCH ENGINES<br />

AND SOCIAL MEDIA<br />

The broad objective of Web optimization<br />

is to generate traffic to your website content.<br />

It involves two activities: search engine optimization<br />

and social media optimization.<br />

The narrow objective of search engine optimization<br />

(SEO) is to get your article ranked<br />

high in search engine results so that people<br />

find it quickly when they search for information<br />

on the topic. SEO is something you do<br />

once when you post an article to your website;<br />

it is not necessarily an ongoing process,<br />

although you might have occasion to tweak<br />

your SEO strategy. Social media optimization<br />

(SMO), on the other hand, is an ongoing<br />

process over weeks or months after new<br />

content is published on your website. The<br />

narrow objective of SMO is to spread the<br />

word “virally” through various online <strong>com</strong>munities<br />

that your article has been posted,<br />

tell how it can help people who read it (its<br />

benefits), and provide a hyperlink to it.<br />

SEARCH ENGINE OPTIMIZATION<br />

Each page of your website, including<br />

your bylined articles, should be optimized<br />

for search engine ranking. Search engines<br />

The Value Examiner November/December <strong>2009</strong> 27


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

rank J-level content primarily on the basis<br />

of (a) its relevance to the search terms,<br />

(b) its popularity in terms of visitor traffic<br />

and inbound links, (c) relevant outbound<br />

links, (d) the amount and depth of related<br />

information featured elsewhere on your site,<br />

(e) how often and how recently the content<br />

has been updated, and (f) the metatags<br />

(hidden HTML code that contains the<br />

article’s title, description, and keywords)<br />

on the page, among other criteria.<br />

Search engines love content that<br />

is narrowly focused. For example, a<br />

CPA friend of mine wrote an article on<br />

generation-skipping tax strategies for<br />

estate planners, got it published in a local<br />

weekly newspaper, and then posted it on<br />

his website (acknowledging the original<br />

publisher as an indication that the article<br />

was credible enough to get published).<br />

He updated the article whenever the<br />

tax law changed. The title of the article<br />

included the phrase “generation-skipping<br />

tax stratregies.” He wrote descriptive<br />

metatags that included the phrase “estate<br />

planning.” And that was the extent of<br />

his SEO efforts. The article was very<br />

well written and practical, so it pulled<br />

in some traffic and a few inbound links.<br />

His website featured dozens of other<br />

articles that had been published, a few<br />

of which mentioned generation-skipping<br />

strategies. A couple years ago, before he<br />

retired, if you searched “generation skipping<br />

tax strategies” on Google, his article was<br />

ranked number one—it appeared at the<br />

very top of the first page of search results.<br />

If you searched for “Chicago accountant<br />

estate tax,” or any other broad term, no page<br />

of his website would be ranked anywhere<br />

near the first dozen pages of search results.<br />

The lesson: a narrower focus generally<br />

improves ranking.<br />

SEO is very important for <strong>com</strong>panies<br />

that conduct business primarily online,<br />

such as e-<strong>com</strong>merce, <strong>com</strong>mercial portals,<br />

and subscription-based news media and<br />

research sites. For those <strong>com</strong>panies, SEO<br />

requires an understanding of search bots,<br />

ranking algorithms, key-word density, and<br />

other <strong>com</strong>plexities. But for advisers and<br />

consultants whose business is primarily<br />

people-to-people, SEO should be a lot<br />

simpler—hiring an SEO consultant would<br />

probably be overkill.<br />

One hard and fast rule for optimizing<br />

J-level content: Write for your target<br />

readers, not for search engines. Readers<br />

must appreciate your content, and<br />

thereby consider you credible, or else<br />

optimization fails.<br />

SOCIAL MEDIA<br />

Internet technology developed mostly<br />

after the 2000 tech bubble made it not<br />

just possible, but easy and cheap (often<br />

free), for non-tech users to contribute<br />

(or “generate”) content to various kinds<br />

of websites. Blogging sites, for example,<br />

let you post, <strong>com</strong>ment, and discuss with<br />

other bloggers and <strong>com</strong>menters. Social<br />

networks let members post profiles and all<br />

manner of personal and business-oriented<br />

content. Anyone can write and edit entries<br />

for Wikipedia, or post book reviews on<br />

Amazon.<strong>com</strong>. Wikis and forums let groups<br />

collaborate on content creation. You can<br />

upload your photos to Flickr and your short<br />

videos to YouTube. You can rate, share,<br />

re<strong>com</strong>mend, tag, and socially bookmark<br />

the content that others create.<br />

In the early days of the World Wide<br />

Web, content flowed mainly one way:<br />

from websites to users. Now content flows<br />

every which way and back again—it’s a<br />

conversation. Around the middle of this<br />

decade, the new Internet became known<br />

variously as the user-generated web, the<br />

social web, and Web 2.0.<br />

Mainstream news and entertainment<br />

media have be<strong>com</strong>e increasingly social<br />

in the past few years. CNN’s iReport and<br />

Fox’s UReport led the way, letting “citizen<br />

journalists” post news stories on their<br />

sites, and of course allowed other users to<br />

<strong>com</strong>ment, rate, share, etc.<br />

As of mid-2008, more people depend<br />

on the Internet for news and entertainment<br />

than on any other medium, according<br />

to <strong>com</strong>Score. From a public relations<br />

standpoint, it’s no longer a question of<br />

whether your clients, prospects, referral<br />

sources, colleagues, employees, and<br />

job applicants are engaging with social<br />

media. It’s a question of how you find<br />

them, appeal to them, and engage them<br />

via social media—whether they are at a<br />

desk, on the road, walking the dog, or<br />

almost anywhere else.<br />

SOCIAL MEDIA OPTIMIZATION<br />

SMO is a set of methods for attracting<br />

visitors to website content by promoting<br />

and publicizing it through social media.<br />

SMO is a subset of social media marketing,<br />

which is promoting and publicizing all<br />

kinds of products and services, not just<br />

Web content, through social media. 1<br />

There are two kinds of SMO methods:<br />

• Social media features that you “plug into”<br />

your website content, including RSS<br />

feeds, <strong>com</strong>menting fields (a function of<br />

WordPress and other CMS 2 software);<br />

and tools for sharing (ShareThis), rating<br />

(Digg), social bookmarking (Delicious),<br />

and polling (ConstantContact and<br />

ZapSurvey).<br />

• Promotional activities in social media,<br />

including writing a blog, <strong>com</strong>menting on<br />

other blogs and news sites, participating<br />

in discussion groups, and posting status<br />

updates on social networking profiles.<br />

Except for the cost of hosting your<br />

website, you can find plug-ins and services<br />

that let you do all those promotional activities<br />

free of charge. But don’t be fooled by the<br />

word “free.” Occasionally I hear someone<br />

say that SMO is extremely cost-effective<br />

because it’s free, in the same way that I’ve<br />

heard it said that public relations is better<br />

than advertising because it’s free. Not really.<br />

Effective SMO, like effective PR, requires<br />

time (which is, of course, money) and<br />

media relations skills that you don’t acquire<br />

overnight. There are two <strong>com</strong>ponents to<br />

cost-effectiveness: cost and effectiveness.<br />

Just because a technique is low-cost (or even<br />

1 This definition appears in the Wikipedia entry for “social media optimization” (http://en.wikipedia.org/wiki/Social_media_optimization). I don’t think I am<br />

infringing on Wikipedia’s copyright, as I am the original author of this definition.<br />

28<br />

2 Content management systems (CMS) let you build dynamic websites (typically based on PHP programming language and SQL database) with a dashboard<br />

or “back end” that non-technical authors can use to design and build pages, and create and update content.<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

no-cost) doesn’t guarantee that it’s effective;<br />

first you need to learn the skills and spend<br />

the time required to make it effective.<br />

SMO METHODS<br />

There are many ways to use social<br />

media to spread the word virally about<br />

your article. You probably won’t have time<br />

to exploit all of them, so select a few that<br />

you feel most <strong>com</strong>fortable with, among<br />

the following:<br />

• Join a professional network like<br />

LinkedIn or Plaxo, or a social network<br />

like Facebook (if that’s where many of<br />

your clients, prospects, and referral<br />

sources hang out). Post a status update<br />

about your new content, providing a<br />

hyperlink to that page of your website.<br />

Post a status update every time you<br />

update content too.<br />

• Join discussion groups in which your<br />

key audiences participate. Follow the<br />

discussions, and when you have some<br />

ideas or information to contribute, join in.<br />

Mention your website content, with a link<br />

to it, if it adds value to the discussion—<br />

not in an overtly promotional manner. 3<br />

(LinkedIn and Facebook have tens of<br />

thousands of niche discussion groups<br />

and sub-groups. If you can’t find one in<br />

your practice or industry area, you can<br />

start one.)<br />

• Participate in LinkedIn’s “Answers”<br />

feature. Any member can post a businessrelated<br />

question, and other members who<br />

work in a related field may answer the<br />

question publicly. Your answer may refer<br />

to, and link to, your own website content.<br />

The original question asker may select<br />

one of the answers as a “Best Answer,”<br />

which wins acclaim for the person who<br />

posted that answer.<br />

• Read blogs in your industry, field, or<br />

practice niche, and post a <strong>com</strong>ment (in<br />

response to the original blog entry or to<br />

another <strong>com</strong>ment) whenever you have<br />

some constructive ideas or criticism, or<br />

to correct a factual mistake. Mention<br />

your content (with hyperlink) if it helps<br />

to illuminate the subject.<br />

• If you write your own blog, post a<br />

summary of any new content that<br />

you add to your website. Link to your<br />

content whenever you post a blog entry<br />

on a related topic.<br />

• Write or edit entries on Wikipedia,<br />

quoting from and citing your content<br />

if it is relevant.<br />

If your content requires updating from<br />

time to time, do so assiduously—do not<br />

ever let it be<strong>com</strong>e obsolete or inaccurate,<br />

or you’ll shoot your credibility. Add a<br />

note under the title that shows the date<br />

on which the article was updated. If the<br />

update is substantial, optimize it again.<br />

Always, always, proofread your posts,<br />

<strong>com</strong>ments, status updates, and answers<br />

before you press “send” or “upload.” Keep<br />

your <strong>com</strong>ments discreet—assume they<br />

will be read by clients, colleagues, partners,<br />

judges, and your parents. In some cases you<br />

are allowed to edit or clarify a <strong>com</strong>ment<br />

after you send it, but not always. And in<br />

many cases, your <strong>com</strong>ments are fixed<br />

forever—you can never take them back,<br />

and they will appear if someone searches<br />

your name.<br />

TRACKING AND ANALYTICS<br />

To some extent you can measure the<br />

response from social media participation,<br />

using both human and electronic tracking<br />

systems and analytics. As in traditional marketing,<br />

ask clients, prospects, and other inquirers<br />

what prompted them to contact you,<br />

and how they found your website. Electronic<br />

tracking and analytics may have an aura of<br />

accuracy and certainty, but still leave a lot of<br />

room for interpretation. It’s difficult to measure<br />

the improvement in name recognition<br />

and reputation that do not get measured by<br />

clicks, page visits, and responses.<br />

But to the extent that you can analyze<br />

response to your SEO and SMO efforts,<br />

adjust your strategies (and topics for<br />

future content) accordingly.<br />

Anyone with strong writing and PR skills<br />

can do Web optimization effectively. If you<br />

do not have those skills on staff, you can hire<br />

a freelance journalist, editor, ghostwriter,<br />

media relations consultant, or PR<br />

professional. One final tip: not all journalists<br />

have expertise in optimization, and not all<br />

media PR pros are good journalism-level<br />

writers. So if you need help, be sure you hire<br />

an individual or firm with that broad range<br />

of expertise. VE<br />

Social Media Engagement<br />

Must Be Authentic<br />

Your <strong>com</strong>ments and contributions to<br />

online discussions should be authentic<br />

and sincere. Don’t pretend to be someone<br />

you’re not.<br />

A few years ago, Whole Foods and Wal-<br />

Mart were pilloried in the blogosphere and<br />

business press for publishing disingenuous<br />

content online.<br />

Over a period of a few years ending in<br />

2006, Whole Foods CEO John Mackey<br />

wrote messages on financial discussion<br />

boards (including Yahoo! Finance) in<br />

which he disguised his identity and praised<br />

Whole Foods, and sometimes bashed its<br />

<strong>com</strong>petitors. That may not have violated<br />

U.S. securities laws (the SEC probed it), but<br />

it created a serious public relations challenge<br />

for Whole Foods.<br />

In 2006, a Business Week article revealed<br />

that a popular travel blog featuring a couple<br />

called Laura and Jim, who traveled the<br />

country by RV and camped in Wal-Mart<br />

parking lots (with a strong pro-Wal-Mart<br />

editorial slant), was funded by Wal-Mart<br />

through its PR firm Edelman. Embarrassing<br />

at best.<br />

The lesson: Be authentic in blogs and<br />

online discussions (oh, and everywhere else).<br />

Such is the <strong>com</strong>munity-intensive nature of<br />

social media that your attempt to deceive<br />

may result in a blogstorm of reproach.<br />

David M. Freedman is the senior editor<br />

of The Value Examiner. He has worked as<br />

a financial, legal, and technology journalist<br />

since 1978. He reviews books about finance<br />

and economics on his blog, For Your Reading<br />

Pleasure: www.4yrp.<strong>com</strong>/finance.<br />

3 Network members tolerate a moderate amount of promotional messages if you are also contributing valuable information or insights to the discussion. But<br />

too much self-serving blather will earn you a bad rep very quickly and widely.<br />

The Value Examiner November/December <strong>2009</strong> 29


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

P R A C T I C E M A N A G E M E N T<br />

Report Righter shows how to avoid making <strong>com</strong>mon report-writing mistakes, and how to correct them<br />

if you do. A poorly written report distracts the reader from the opinion you want to express, and makes<br />

your opinion less persuasive. A well written report is easy to read and understand, and leaves the reader<br />

confident in your opinion.<br />

Report Righter:<br />

Use Active Voice to Earn Trust<br />

by David N. Wood, CPA/ABV, CVA<br />

We first heard it in our English<br />

<strong>com</strong>position classes in<br />

school. If you take NAC-<br />

VA’s CTI report writing<br />

course, you will hear it again: Write your<br />

reports in predominantly active voice.<br />

This sentence uses active voice: “I issued<br />

this report on August 31, <strong>2009</strong>.”<br />

Many consultants and experts are in the<br />

habit of using passive voice, as if it were not<br />

polite to be self-referential. Here is the same<br />

sentence in passive voice: “This report was<br />

issued on August 31, <strong>2009</strong>.”<br />

The active version of that sentence leaves<br />

no doubt as to who issued the report (certainly<br />

a crucial piece of data), and imparts an<br />

air of confidence and accountability.<br />

Even if the reader already knows who issued<br />

the report (because the expert’s name<br />

is on the cover and first page), the passive<br />

version still has an air of uncertainty, as<br />

though the issuer were not proud of his or<br />

her work.<br />

I know that breaking the passive-voice<br />

habit is tough. You may ask, “If most valuation<br />

analysts write their reports in the passive<br />

voice, why should I be different”<br />

I’ll give you some very good reasons why<br />

using active voice makes your report more<br />

impressive and persuasive, and I’ll also help<br />

you break the passive-voice habit.<br />

CONFIDENCE AND ACCOUNTABILITY<br />

Your writing style, and particularly your<br />

use of active and passive voice, affects the<br />

readers’ interpretation of what you write,<br />

and ultimately their perception of how<br />

credible you are. Given the persuasive nature<br />

of our work, what the reader thinks of<br />

your credibility is very important.<br />

In general, active voice tends to be perceived<br />

by readers as more open, forth<strong>com</strong>ing,<br />

accountable, confident, and precise than<br />

passive voice. You can sum up those traits in<br />

one word: trust.<br />

Passive voice is generally perceived by<br />

readers as more evasive, uncertain, unaccountable,<br />

awkward, imprecise, and even<br />

pompous.<br />

Think about this classic example of passive<br />

voice, “Mistakes were made.” Do you get<br />

the impression that the speaker was being<br />

accountable, confident, and precise Open<br />

and forth<strong>com</strong>ing How would your impression<br />

be different if the speaker had said, “I<br />

made mistakes”<br />

There are exceptions, of course—instances<br />

where using passive voice is the better way<br />

to express an idea. I’ll get to those later, but<br />

first I want to give you some excerpts from<br />

actual valuation reports (with names of the<br />

parties changed to protect confidentiality),<br />

and show why changing passive to active<br />

voice is more persuasive.<br />

EXAMPLE A<br />

I plucked the following two sentences<br />

out of the middle of a paragraph (the passive<br />

verb is in bold text):<br />

We also determined an indicated value<br />

using the Adjusted Net Asset Method,<br />

but this method is most appropriate for<br />

holding <strong>com</strong>panies, not operating <strong>com</strong>panies.<br />

The Guideline Public Company<br />

and the Merger and Acquisition Methods<br />

were also investigated.<br />

The first of those two sentences clearly indicates<br />

that the valuation analyst who wrote<br />

the report was the actor, i.e., determined an<br />

indicated value. The second sentence, however,<br />

leaves a slight doubt as to who actually<br />

investigated the two methods. Even if you<br />

assume the writer did the investigating, it<br />

doesn’t appear that he or she is eager to take<br />

credit for it. This is an accountability issue.<br />

The active (accountable) version would be:<br />

“We also investigated the…methods.”<br />

EXAMPLE B<br />

Similarly, the following sentence gives<br />

the impression that the valuator might be<br />

hedging, in case the discount rate is challenged:<br />

A small discount for lack of marketability<br />

of 5% was applied to this indicated<br />

control value to arrive at a $6,412,000<br />

(rounded), non-marketable value.<br />

A confident valuator might write, “To<br />

this indicated control value I applied a 5%<br />

discount for lack of marketability, and arrived<br />

at….”<br />

EXAMPLE C<br />

I’ll give you one more example of passive<br />

voice weakening the valuator’s credibility:<br />

Based on the foregoing, it would seem<br />

that the Company’s financial performance<br />

would warrant a reduction in<br />

the Company’s capitalization rate used<br />

30<br />

November/December <strong>2009</strong><br />

The Value Examiner


A PROFESSIONAL DEVELOPMENT JOURNAL for the CONSULTING DISCIPLINES<br />

in the capitalization of earnings method<br />

in valuing the business….Consequently<br />

there is some skepticism as to how well<br />

this Company will perform if such an<br />

economic downturn materializes.<br />

Those two sentences hedge. Does the analyst<br />

mean to hedge Is the hedge justified<br />

If not justified, then the analyst’s passive<br />

writing style weakened the report and the<br />

conclusion. If the valuator is not confident<br />

in his or her judgment, why should a judge<br />

or jury or even your own client be confident<br />

in it That paragraph would be much more<br />

persuasive if it were written:<br />

Based on the foregoing, the Company’s<br />

financial performance warrants<br />

a reduction in…Consequently, I am<br />

skeptical as to how well this Company<br />

will perform…<br />

When you proofread your report and<br />

spot passive sentences like those, it’s a simple<br />

matter to change them to active voice. After<br />

a while, you’ll get in the habit of making<br />

these changes, and eventually you’ll be writing<br />

your first drafts in predominantly active<br />

voice. And guess what: you will not only be<br />

perceived by readers as more confident, you<br />

will be more confident.<br />

RESISTANCE TO ACTIVE VOICE<br />

I know some valuators will resist making<br />

this change. At one CTI course on report<br />

writing, a participant told me he preferred<br />

writing in passive voice because it was a kind<br />

of hedge. “I like having that wiggle room,” he<br />

said. In fact, that wiggle room is often illusory.<br />

In court you may be pinned down on<br />

cross-examination and forced to be precise<br />

and accountable. A good trial attorney will<br />

look for weakness in your report; passive<br />

voice signals areas for deeper questioning.<br />

PASSIVE IS BETTER SOMETIMES<br />

In some instances, when it’s not important<br />

to know who the agent of the action was<br />

(i.e., who did the thing), passive voice may<br />

convey the information more effectively<br />

than active. Here are two examples:<br />

Problems and delays in the expansion<br />

of the manufacturing facility that was<br />

<strong>com</strong>pleted in January 1999 caused reductions<br />

in sales and operating profits<br />

for 1998.<br />

In that sentence, the analyst is focusing<br />

on problems and delays, not who <strong>com</strong>pleted<br />

the expansion. So passive voice works here.<br />

It works also in the following paragraph:<br />

Washington, Jefferson & Company,<br />

LLC, has been retained by Alexander<br />

Hamilton, Executor of the Estate<br />

of James Madison to estimate the fair<br />

market value of Monroe-Adams <strong>com</strong>mon<br />

stock. Monroe-Adams is a Limited<br />

Liability Company located in Concord,<br />

New Hampshire. A 100% interest is being<br />

valued as of December 31, 2007.<br />

The firm being retained is the focus of<br />

the first sentence in that paragraph. Who<br />

retained the firm is not as important. If that<br />

sentence had been written in active voice,<br />

the executor’s name would have <strong>com</strong>e first,<br />

and the sense of relative importance would<br />

have been lost. The second sentence is also<br />

passive, and I think it’s okay because making<br />

it active would have required the analyst<br />

to begin the sentence with “Washington,<br />

Jefferson & Company is valuing a 100% interest…,”<br />

which steals the focus away from<br />

the important data, which is the percent<br />

being valued.<br />

CONVERSION QUEST<br />

So should you try to convert all or most<br />

of your passive sentences to active Not necessarily.<br />

Consider converting from passive to<br />

active if doing so would (a) shift the focus<br />

to more important information, (b) change<br />

your tone from hedging to confident, or (c)<br />

convey that you are accountable<br />

for your judgment<br />

or action.<br />

As long as active voice<br />

predominates, there is no<br />

harm in using passive voice<br />

where it’s appropriate. In<br />

good literature, passive<br />

voice is used sometimes to<br />

vary the sentence structure<br />

so as not to appear rigid or<br />

monotonous (as I’ve done<br />

in this sentence). You could<br />

apply the same principle<br />

to report writing—it never<br />

hurts to make your report<br />

more pleasant to read.<br />

READABILITY TOOL<br />

As I showed in last issue’s<br />

Report Righter column, Microsoft<br />

Word 2003 and 2007 have a tool called<br />

Readability Statistics, which tells you what<br />

percentage of the sentences in your report<br />

are passive (see illustration). Word does<br />

not offer any advice as to what is an acceptable<br />

percentage—I think 20 to 30 percent<br />

passive is a good maximum range for<br />

valuation reports. The tool also alerts you<br />

while you’re writing the report that you’ve<br />

just <strong>com</strong>posed a passive sentence.<br />

DIAGNOSE, FIX, AND IMPROVE<br />

Writing impressive, persuasive reports<br />

is a challenge for financial and technical<br />

experts. But, as with most good writing<br />

techniques, if you diagnose, fix, and improve<br />

your writing style every time you<br />

write something, you will start writing<br />

impressively and persuasively on your<br />

first draft. VE<br />

David N. Wood, CPA/<br />

ABV, CVA, is a valuation<br />

analyst and founder of<br />

Wood Forensic / Valuation<br />

Services in Mt. Vernon, IL<br />

(www.woodvaluation.<strong>com</strong>).<br />

He developed and instructs<br />

an eight-hour <strong>NACVA</strong><br />

Consultants’ Training Institute<br />

course, “Exceptional<br />

Report Writing Skills and Practice Management<br />

Tips.” Wood is chairman of the Editorial<br />

Board of The Value Examiner, and a member<br />

of <strong>NACVA</strong>’s Ethics Oversight Board.<br />

The Value Examiner November/December <strong>2009</strong> 31


The Value Examiner<br />

c/o National Association of Certified<br />

Valuation Analysts (<strong>NACVA</strong>)<br />

1111 Brickyard Road, Suite 200<br />

Salt Lake City, UT 84106-5401<br />

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