By Denise Dwight Smith - University Career Center

2009-2010 Annual Report 

University Career Center For Work, Service, and Internships 

May 1, 2009-April 30,2010 

June 2010 Release 

Submitted to Dr. Cindy Wolf Johnson 

By Denise Dwight Smith 

9201 University City Blvd, Charlotte, NC 28223 

150 Atkins, 704.687.2231, www.career.uncc.edu



May 1, 2009-April 30,2010 

Office Staff 

Denise Dwight Smith, Director, MBA, CNS, MPA, DCCEAP Career Advisor 

Sharon Thorpe, Associate Director Career Development, Health & Life Sciences Career Advisor 

April Gonzalez, Associate Director, Employer Connection Programs, Technical Career Advisor 

Karri Murray/Rebecca Cody, Senior Assistant Director, Publicity & Outreach, Education Career Advisor 

Lenore Webb, Senior Assistant Director, Career Assessment, Recent Alumni Career Advisor 

Renee Patchin/Corey Henderson, Assistant Director, Business Career Advisor 

Ben Cudia, Assistant Director, Engineering, Physics & Architecture Career Advisor 

Marcia Clay, Assistant Director, Arts, Humanities, Social Sciences Career Advisor 

Jonathan Cellon (through Aug 2009), Assistant Director, Career Exploration & Job Shadowing, Undeclared Career Advisor 

Rebecca Cody, Assistant Director, Pre-transfer and Undeclared Transfer Career Advisor 

Cheryl Funderburk, Technology Systems Coordinator 

Ronise Culberson, Recruiting Program Specialist 

Nichelle Wilson, JLD Program Coordinator & Outreach Assistant 

Rochelle Holder/Joshua Lancaster, Experiential Learning Program Specialist 


150 Atkins, 704.687.2231, www.career.uncc.edu 

Belma Blanco, Administrative & Budget Assistant 

Debbie Rose, Business Services Office Manager 

Pat Tabor, Customer Services Representative 

Jennifer Armour, Events & Information Assistant 

Karen Hibyan, Special Projects Assistant 

Kathy Burks/Michelle Wann, Career Services Assistant

Table of Contents 

GOALS, OBJECTIVES, ANNUAL ACTIVITIES and OUTCOMES Page 

A. Highlights of the Year – University Career Center 2009-2010 .................................................................. 7 

B. Executive Summary of Annual Progress in Achieving 2005-2010 Strategic Goals ...................................... 8 

1. Overall Progress In Achieving Goals in 2005-2010 Strategic Plan 

2. Major New Action Steps Planned to Achieve Goals in 2005-2010 Strategic Plan 

3. Quality Enhancement Plan 

C. Annual Evaluations by Unit ................................................................................................................ 11 

D. Examples of Data-Based Improvements during the Year ...................................................................... 11 

E. Assessment of Evaluation Methods ..................................................................................................... 12 

F. Required Attachments to 2009-2010 Annual Report ............................................................................. 12 

Appendix A: Overall Contacts, Activities & Data for Programs, with 8-Year 

Program Comparison Chart ...................................................................................................... 13 

Appendix B: Experiential Learning Statistics and Learning Outcomes ......................................................... 71 

Appendix C: Experiential Learning Student and Employer Evaluations ....................................................... 83 

Appendix D: Annual Progress on 2005-2010 Strategic Plan .................................................................... 109

University Career Center 

Academic Services/ Academic Affairs 


A. HIGHLIGHTS OF THE YEAR 

Post Graduation Survey (PGS) 2009 results indicate that 78% undergraduates (69% graduate) used at 

least one University Career Center (UCC) service and that 3-9 months after graduation, reflecting the recession, 

85% are employed, in graduate school, or both; 62% employed in major-related field; 84% worked while in college. 

UCC staff provided significant support and collaboration for college and university initiatives including: 

Bank of America Applied Technology program with UNC Charlotte and Wells Fargo banking innovation project through 

the CCI, service on the corporate relations task force, social entrepreneurship team, community engagement website 

committees, advising teams; advised fraternity; wrote NC Campus Compact annual report. 

Learning outcomes: Pre and post test results for UCC freshman career seminar (UCOL 1200) indicate 1.05 

significant positive differences on 13 outcomes; greatest difference related to familiarity with campus resources, value 

of co-curricular involvement in career progress, career action planning, career knowledge base, and effective resumes. 

Results for the UCC transfer seminar (UCOL 1100), Exploring Majors and Careers/STRONG assessment interpretation 

workshops and Job Search counseling groups (new this year) all yielded t-test significance on the majority of their 

measures, with a range of +.68 to +.89 difference on a 5-point scale. Outcome measures included increases on 

understanding of career choice based on assessment of interest, values, skills and abilities and how each of those 

relate to academic majors and how occupations are relevant, as well as understanding of the career development 

cycle, and progress on career action plans. 

NACE/CAS targeted workshop learning objectives rated 4.24-4.49 on skills gains related to an ability to make 

career choices, utilize occupational and self-assessment information, present oneself, and to career planning 

motivation. 

92% traditional undergraduates graduated with academic sanctioned career related/internship experience. 

30% of the internship postings for the year were unpaid; fewer numbers posted with the center (700). 

9,884 individual assistance contacts: while available appointments with career counselors decreased, assistance 

overall increased because of the use of e-mail assistance, Counseling Education interns, and mock interviews; 66.4% 

of counseling appointments related to career decision making, assessment, and internships; feedback surveys 

indicated career counselors were knowledgeable, their expertise was valued, they were helpful, and approachable at 

4.57-4.68 levels. 

Career topics and outreach: 868 sessions reaching 37,351 students; contact numbers were 132,702 

Self-assessments administered increased to 3,317; this 3.6% accounts for significant increase in self-scored 

FOCUS-2 assessments targeted to freshman and undeclared students. MBTI and STRONG assessments decreased due 

to budget and staffing; 1,046 interpretations still delivered through individual and workshop modes. 

NinerJobNet: 14,800 registrants (2,544 in Alumni Module); 23% underclass, 43% seniors, 20% graduate 

31,425 individual contacts for use of career counseling/advising and career library/customer service. 

Career fairs and events experienced success this year despite the continued recession high of over 13% 

unemployment. 44% of employers reported more jobs, recruiters conducted 4% more interviews and 100% of 

employers gave good ratings to UNC Charlotte students’ academic background with overall ratings on 

students’ communication skills and professional demeanor also posting increases. 

Career Fair attendance was over 4,580 students and alumni at 8 fairs. 

Experiential Learning Fair (28%), Majors Day, and Fall Career Expo student attendance increased. 

Overall workshop participation increased 62% with 9,301 students attending or viewing an online UCC 

workshop. More accessible online viewings of the Niner Career Club Series were up 94%; “How to Successfully Plan 

Your Career Path,” increased 100%, and overall 1 st and 2 nd year student attendance increased 45%. 

Over 99% would recommend UCC workshops. 

Peer Career Assistant (PCA) activity outreach efforts reached 10,797 students which included: UCC blog, 

featuring 16 PCA-written posts, UCC fan page on Facebook, @uncccareer on Twitter with 435 initial followers, Career 

Success Certificate Program (190+ registrants), and Senior Sit Downs (“job market town hall meeting.” ) 

Job postings overall down due to the economy, but proactive student resume referrals increased 9% to 43,475. 

In partnership with Continuing Education, developed career modules and individual counseling assistance options 

to support certificate programs delivered to those displaced in the community. 

Collaboration with over 150 different faculty members representing all colleges - provided specialized 

assessment/career topical programs. 

Dr. James Conrad, Electrical and Computer Engineering selected for EL Faculty Showcase Award. 

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Served 1,437 employing organizations recruiting on campus and reached out to another 586. 

98% of all users of many UCC services indicated increased motivation to take action steps. 

44.8% of users of 7 select UCC programs were from underrepresented and international populations; 

32% transfers. 

48.3% of EL working students were from an underrepresented or international student group while 50.3% 

of EL applied students were from a diverse background; 52.7% of OCI participants were from these groups; this 

supports the trend we have seen for some employers to target minorities. Over 4,363 graduate student user 

contacts; PhD use of UCC services increased. 

6 graduate students and community volunteer: offered Counseling Internship/practicum, GA/TA experience and 

supervision. 

921 UNC Charlotte student searches of the e-leads liberal arts database resource – up 25%. 

85.5% of EASE and 70.7% of Get Connected students (2,983) used our services/programs: most highly used 

were FOCUS 2, drop-ins/counseling appointments, the STRONG, and Majors Day. 80 presentations to learning 

communities and freshman seminars; 94 CD moments (100% of the faculty assessed as helpful, increase in 

student career motivation and knowledge base). 

100% One-year retention rate (Freshmen to Sophomore Yr. Majors Day 2008 attendees): vs. 77.9% overall; 

82.6% Two-year retention rate (Freshmen to Junior Yr. Majors Day 2007 attendees): vs. 66.3% overall; and 

71.3% Three-year retention rate (Freshmen to Senior Yr. Majors Day 2006 attendees) vs. 60.2% overall. 

2,781 Total Experiential Learning applicants, includes 927 JLD and 201 Career Prospector registrants for 

all EL UCC administered programs. 

EL Program participants indicated they are more likely to stay in school (4.68). Over 88% of Co-op/49ership 

employers indicated that they would hire our students for a full-time position. 594 EL credit courses (up 6%); 

includes 25 for service learning. 

98% of employers indicated planning to offer 2nd interviews as result of on-campus interviews. Increased 

involvement in Chamber of Commerce luncheons, after hours events, East Chamber Business Showcase. 

TOP EMPLOYERS: Bank of America, Duke-Energy, McKesson Technology Solutions, NC State Government, Target, 

TIAA-CREF, and Vanguard. 

B. EXECUTIVE SUMMARY OF ANNUAL PROGRESS IN ACHIEVING 2005-2010 STRATEGIC PLAN GOALS 

1. OVERALL PROGRESS IN ACHIEVING GOALS IN 2005-2010 STRATEGIC PLAN: Briefly comment on the 

unit/dept./college’s overall progress in achieving goals in the 2005-2010 Strategic Plan. 

UCC Goal #1: Internal/Students Direct Service - To help UNC Charlotte students make and act on career 

decisions by educating students and encouraging responsible timely involvement in career planning, 

experiential learning and job search processes. Culminating this fifth year, all of these goals were met, surpassed, or 

replaced with substitute or similar goals. An example of the latter is the offering of the freshman career and transfer career 

seminars, which yielded significant pre-post outcomes on learning measures such as student increased ability to understand 

career choice based on assessment of interests, values, skills and abilities and how each of those relate to academic 

majors, how occupations are relevant, as well as an understanding of the career development cycle, and progress on their 

career action plans. The UCC is also collaborating with the College of Business in considering offering an introductory 

career module to all incoming students. UCC staff had a presence in the majority of freshmen seminars and learning 

communities. The website was redesigned and enhanced and will be retailored with the new University template. 

Graduate and international students utilize Career Center services in increasing numbers each year (ranging 12% to 21% of 

users on key services), and the collaboration with the MBA career counselor in the Belk College has been effective in 

helping MBAs who take classes uptown. The center has developed a particularly effective means for reaching out to 

incoming students through CD Moments, self-assessment programs, and collaborations with the new UAC. The recent loss 

of the Assistant Director for Undeclared Students position was evident this past year in the delivery of in-depth assessments 

(MBTI, SII) which decreased from 08-09. As the graduate school’s professional development initiatives have taken on a 

new focus, the best way to directly assist graduate students has been through our online workshops and tailored 

programming. However, most of these students prefer one-on-one career counseling and rate our counselors highly 

overall. There are current limitations to the needs we can meet at the graduate level, but we have been effective in 

offering program alternatives such as the PhD fair and NC State career fair options. 

UCC Goal #2: Internal/Students Direct Service - To maintain quality while expanding 49ership, Co-op and 

Career Prospector experiential learning opportunities for UNC Charlotte students. Overall, the goals for 

experiential learning have been met, surpassed, or redesigned. The major exception to this is in the area of the UNC in DC 

program, in which our student participants greatly benefited from 2006-2009. While the federal career sector and 

Washington, DC, in particular, are all strong areas for career growth during this recession, unfortunately because of the 

impact on the state, the program was eliminated across the system. Our work, however, through individual agencies, the 

public services career fair, and North Carolina Campus Compact has enabled us to keep federal and service opportunities 

increasingly at the forefront for students. In the current recession, ISSO and students, in particular, were less able to take 

on international internships. We supported departments such as Math and MIS in the development of internship courses 

and have spoken with several departments about the utilization of the 49ership for their program initiatives (i.e., both 

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multicultural centers, College of Education, targeted CCI initiatives with the two major banks). The Career Prospector 

program was directly affected by the loss of the assistant director position; however, we developed group shadowing 

opportunities to meet some of the need. Experiential learning is indeed an effective means for employers to recruit and 

select our students. Similar to the past four years, this past year, employers rated students highly on such measures as 

those noted in the appendices (i.e., 4.58 and above on work ethic, interpersonal, technical and problem-solving skills), but 

were even more selective. 88% indicated they would hire our students if a position was available. 49ership/co-op 

applicants reached a high number in this recession (over 1,560 in UCC and 92% graduating with Career-related experience) 

but unfortunately not as large a portion as we would have liked actually obtained or reported 49ership positions due to 

several culminating factors including: the need for positions for pay (30% were unpaid), less opportunities for students on 

F-1 visas who register with us in significant numbers, and employers being more selective at the same time they have less 

openings. Academic departments are developing EL courses that have exceeded our goal at 594 with 25 classified as 

service learning. During this past year, a collaborative proposal initiated through the NC Campus Compact interest group 

on campus and Crossroads to formally designate SL courses (similar to O and W courses) was submitted. The online EL 

course proposal, submitted to the Belk College, is still in consideration with hopes of being launched in the next strategic 

planning cycle. Due to difficulties in isolating EL effectiveness variables, we have selected alternative forms of retention 

research focused more on self-assessment programs, Majors Day participation, and group career counseling. In terms of 

measuring program quality long term, a five and ten-year analysis indicates a significant increase in the number of students 

willing to accept a full-time job offer if given from their intern employer, an increased motivation to pursue their career 

goals as a result of the 49ership or co-op experience, student overall recommendation of the program, and employers’ 

assessment of our students showing increasing progress even in relationship to oral and written communication skills (see 

Appendix C). 

UCC Goal #3: Outreach-Students, Faculty, Employers - To educate and engage students, faculty, and 

employers in active participation of quality experiential learning programs, career planning, and job search 

assistance through outreach programming to groups and classes. The use of PCAs has been very effective 

throughout the development of this plan. The PCAs, in particular, have conducted many outreach and information sessions 

reaching over 10,000 students this past year. With the expansion of social media, especially over the last 2 to 3 years, they 

have increased UCC presence on Twitter and Facebook (over 400 fans in 2010), and marketed the successful Career 

Success Certificate program. While the new FTL has discontinued the faculty EL interest group sessions, the UCC North 

Carolina Campus Compact administrative role the office plays includes facilitation of monthly discussions in the fall and 

spring regarding service learning. As an outgrowth of these meetings, an outline for faculty web resources has been 

developed, a proposal for the SL course designation has been proposed, the University was represented through providing 

professional presentations, and a social entrepreneurship team (and civic engagement team last year) participated in the 

Compact conference. The UCC also facilitated the university completing its first annual report for Campus Compact, helping 

to keep North Carolina amongst the leaders. Faculty UCC website hits more than doubled partially due to this expanded 

resource being put on our website, a final version of which we hope will link to the university’s main community 

engagement webpage. Freshman seminar and learning community engagement continued to be high, as well as the 

integration of self-assessments in the majority of these courses, proving significant pre-post learning outcomes. Partially 

due to the comprehensive nature of the self-assessment program (even though we needed to utilize FOCUS 2 more than 

the Strong and MBTI this year due to cutbacks), we delivered over 280 topical class sessions and collaborated with over 

150 faculty. The overall goals of this plan for integrating career content into the academic environment and reaching out to 

faculty have been met and surpassed. 

UCC Goal #4: External Relations - To promote among individuals and organizations outside the university 

community, a receptivity to and involvement with UNC Charlotte, the Colleges, and the students. Package 

and expand special services to alumni, actively seek career related grants, and explore developing Employer 

In Residence and family services career programs. Both the breadth and depth of external relationships were 

expanded throughout these plan years. In 2009-10, many employers were looking to maintain connections even though 

their hiring levels were lower due to the recession. While serving 1,500 recruiters visiting on campus (slightly down from 

prior years in the plan), the UCC also supported strategic partnerships. Of particular note are the CCI internship programs 

with Bank of America and Wells Fargo. We were also represented on the university-wide corporate relations ad hoc 

committee and expanded our presence at Chamber of Commerce meetings. While we have not formally pursued an 

executive-in-residence, we had the opportunity to take on a volunteer intern who was a former chemist and has interest in 

recruiting; she supported the recruiting team. We also had a volunteer in the community who provided a financial planning 

session for students on Expo Day. The UCC was able to both benefit from stimulus grant funds directly and support 

continuing education’s offerings of certificate programs to displaced workers in the community by developing one-day 

career modules and offering individual assistance to these students. In immediate response during the first recession year, 

special in-depth program was provided for recent and experienced alumni and during this past year, we continued 

collaborations with the alumni office in serving an increasing number of alumni (4,844). Of particular timely significance 

during this strategic planning, the acquisition of the Alumni Module of eRecruiting allowed us to tailor better to the needs of 

this population. A homecoming parent newsletter was written highlighting the job market the last two years. UCC staff 

began to research the soon-to-be-released recruiting module for sharing database capabilities with colleges. Employers 

continue to rate our students highly as a source of candidates and we did notice with the economy that they were 

increasingly more selective. Resume referral activity was up due to our efforts to be proactive in a down economy, even 

though job postings were still down. During the up years, we did more individual meetings and site visits. 

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UCC Goal #5: Administration - To develop the organization, structure, and plans appropriate to the growth 

and resources of the program, in conjunction with the increasing needs of the academic units with special 

emphasis on use of technology and centralization of information. Transfer the Career Assessment 

instruments and career library resources from the Counseling Center. Research and expand utilization of the 

SII and other career assessment tools to develop an assessment program, particular targeted for undeclared 

majors, freshmen and sophomores. While some of the originally conceived structures in this plan were not totally 

realized, the center was able to maximize opportunities for collaboration with academic and support units while expanding 

the self-assessment program. Utilization of more graduate interns as well as volunteers and student workers/PCAs has 

been invaluable in program development and delivery but has necessitated the need for space. While much larger facilities 

are needed, the addition of the Cone annex will be helpful this coming year. Due to changes in the economy and strategic 

University initiatives to reach out in the community, the UCC has been able to partner and support special programs such 

as those launched by the new dean in CCI, the UNC GA directives given to Charlotte Research Institute (CRI) for 

coordinated corporate relations, and the university’s 2007 joining and continued involvement in North Carolina Campus 

Compact. UCC also participated in content recommendations for a new community engagement website. This past year, 

several software tools needed to be cut because of the budget, but the addition of the Alumni Module for job postings and 

resumes was timely given the job displacement of many experienced and recent alumni. Transitioning and expanding the 

career self-assessment program from the Counseling Center has been a success, as this is now a core part of our offerings 

reaching over 3,300 students a year and whose value has been demonstrated by significant pre-post learning outcomes 

that contribute to students’ career decision making, academic major selection, and success/retention. 

2. MAJOR NEW ACTION STEPS PLANNED (IF ANY) TO ACHIEVE GOALS IN 2005-2010 STRATEGIC PLAN: 

Describe major new action steps planned (if any) to achieve goals in the 2005-2010 Strategic Plan. Do not include QEP 

plans in this section. (Note: this section was included in the event that major new action steps became necessary after the 

2005-2010 Strategic Plan was finalized. For most units/depts./colleges, this section will be blank.) 

No new major action steps added, but external service goals in 2009-2010 incorporated substantial community/alumni 

outreach and need to support the Governor’s Initiative to help Displaced Workers in the Financial Industry (i.e., developed 

Continuing Education certificate course career module and individual assistance options; alumni office collaborations). 

3. QUALITY ENHANCEMENT PLAN: Develop a Quality Enhancement Plan (QEP) for the coming academic year that 

identifies a major issue in the unit/dept./college or that is critical to enhancing student learning and/or education quality. 

The QEP should identify the issue the unit/dept./college plans to address, the action steps the unit/dept./college will take, 

and the effectiveness measures that will be used to assess the success of the QEP. 

Career Prospector Job Shadowing program: Key goals for the 2009-10 year were to slowly rebuild our sponsor 

database in areas where students have expressed a specific interest, and utilize career advisors to provide individualized 

Career Prospector orientations, encouraging more students to participate in job shadowing. The 48% increase in student 

registrants (201 vs. 136) is attributable to advisors directly registering students during their appointments, rather than 

having students wait for an orientation workshop. Group shadowing, though limited this year, was successful due to 

targeting companies of interest to students (e.g., CMPD Crime Lab for biology and chemistry majors, and URS for 

engineering). While the goal of 20 new sponsors was not met, a previous goal of 50 new students was surpassed (65). 

With the Assistant Director position being cut, we will explore hiring a Graduate Assistant with one-time funds to help with 

sponsor recruitment and student follow-up, outreach to alumni through social media, as well as research on key fields to 

target new sponsors. In the interim, we expect the new Career Services Assistant to help with administrative needs 

including sponsor and student record keeping and eligibility follow-up. Since student follow-through is difficult to track, 

along with time needed to find sponsors, we will explore alternative tracking mechanisms, including revisiting the Alumni 

Mentor Module in NinerJobNet. A goal for this program for the next strategic planning cycle is to also increase group job 

shadowing. 

A new QEP for 2010- 2011 will be to address the continued need to show how career development programs and services 

assist students in relation to decision-making, goal formation, and academic progression and retention. Historically, career 

development service engagement has shown effective measures in relation to specific career learning outcomes, but 

research has shown that it has been more difficult to isolate variables in order to show the relationship between career 

development services and retention and progression even though it is known intuitively and by self-report . During 2009- 

2010, we began more systematically utilizing pre-post tests for career courses and self-assessments, and have reported out 

on the 3-year retention rates of students who attend Majors Day versus those who do not, yielding significant results. We 

are also exploring other factors that affect student decision-making, career development and performance such a sense of 

purpose, and effectiveness of group career counseling for students in the job search cycles. The results of these preprotests 

and learning outcomes will be analyzed in aggregate and separate form to further discover which most effective 

measures can be obtained. These will then be applied to programming and planning in future years. Over time, the 

effectiveness of this process will be the ability to continue to yield effective pre-post tests, learning outcomes, and the 

ability to uncover select services that we can measure to show more direct relationship to retention, academic performance, 

and/or graduation rates. The other ongoing challenge will be the ability to scale up select programs to meet the growing 

demands with student body increases. 

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C. ANNUAL EVALUATIONS BY UNIT: 

Briefly describe any annual evaluations conducted by units/depts./colleges to assess outcomes that are not included in the 

unit/dept./college’s 2005-2010 Strategic Plan (.e.g., scholarly productivity.) 1 page maximum 

The UCC plans to continue the assessments as written in the original plan with a few additions. We had planned to use 

Student Voice to administer the 2006 (off year) PGS study for just the career related questions, but after research, the 

Development office was unable to provide enough solid email addresses to support this. In addition, in 2008-2009 these 

were utilized: Integrated new liberal studies goal items into 2009 PGS; two Freshmen Career seminar courses measured 

key student learning outcomes pre and post. We tracked demographics and use of services by underrepresented and 

international populations on key to meet. We broke EL course lists into additional service learning category, and utilized 

learning outcomes for select workshops topics and career assessments. In 2009-10, these items were continued and we 

utilized pre-post tests to analyze the effectiveness of career courses, group counseling for job search skills, and looked at 

three year retention rates for Majors Day participants. We participated in a nationwide study of 30 institutions in which 

seniors reported on the effects of the recession on job search behavior, and developed an IRB approved study on the 

relationship between sense of purpose, career decision-making, and academic performance. While we were sought after for 

our consulting expertise, instead of an individual unit review, Academic Affairs conducted reviews of each division; a faculty 

committee reviewed our goals as part of Academic Services. 

D. EXAMPLES OF DATA-BASED IMPROVEMENTS DRUING THE YEAR: 

Describe 3 examples of how the unit/dept./college or division has used assessment data for the purpose of improvement 

during the year. 

1. Expanded use of social media and websites to reach students: Free advertising became even more frequently 

cited by students attending UCC events in 2009-2010 (nearly 70% of students evaluated reported learning about Spring 

Career Expo through email, Facebook, UCC website, etc.), presenting the opportunity for us to continue to explore how we 

use new and existing forms of free advertising in 2010-2011. In response, the UCC Facebook group was changed to a 

Facebook “fan page” and a Twitter account for the UCC was created summer 2009. Beginning in the fall, maintenance of 

both Facebook and Twitter became a PCA project; with a PCA majoring in marketing chosen as project lead both 

semesters. PCAs were also tasked with marketing our Facebook and Twitter presence, resulting in a 700% increase in fans 

between August and April. Additionally, the former Senior Assistant Director and a former PCA developed a presentation on 

how to take advantage of our social media, which was delivered to UCC staff at a fall retreat. Marketing tools such as the 

UCC website, eNewsletter, faculty listserv, etc. also continued to be utilized. 

2. Data-based Improvement in Student Motivation for Freshman Seminar and Learning Community 

Students: Two areas in which we implemented data-based improvements in response to participant data were the 

freshman seminar and learning community presentations. In both of these programs, we incorporated 2008-2009 

participant feedback regarding more specific career field information in order to increase the student learning outcomes in 

relation to career knowledge base ,and the students motivation to take action steps. To determine the impact of more 

specific career examples in the presentations, we looked at both the percentage and mean increases for students agreeing 

or strongly agreeing that (a) the UCC workshop increased their knowledge base of career planning and (b) they felt more 

motivated to take action steps toward their career planning and/or decision making. We attribute slight 2009-2010 

increases in students’ motivation to take action steps and their knowledge base of career planning to the content changes 

we made to include more specific career field information in both the learning community and freshman seminar 

presentations as requested by the participating students in 2008-2009. Increases occurred in 3 out of 4 measures with 1 

measure remaining steady with neither an increase nor decrease. The results follow. 

Increased Career 

Knowledge Base 

(5-pt Likert Scale) 

11 

Increased 

Motivation to Take 

Action Steps 

(5-pt Likert Scale) 

Percentage 

Career 

Knowledge 

Freshman Seminars 

2009-2010 4.43 4.49 90% 91% 

2008-2009 4.3 4.38 90% 91% 

Learning Communities 

2009-2010 4.49 4.58 91% 92% 

2008-2009 4.42 4.46 91% 91% 

Percentage 

Motivation 

3.Recruiting Team/OCI Rooms: Based on employer feedback of On-Campus Interviewing Program space (34% of 

employers surveyed for the 08-09 academic year indicated that the interviewing space was below average to unsatisfactory 

while 34% of employers surveyed in 09-10 indicated that the interviewing space was below average to unsatisfactory), the 

University Career Center, with support of Academic Affairs, was granted an additional multi-functional use room in the Cone 

Center which will provide 3 additional interview rooms. Construction and planning is underway in the Annex for the area to 

be open summer 2010 for the 10-11 academic year.

E. ASSESSMENT OF EVALUATION METHODS 

Comment on the strengths and weaknesses of unit/dept./college’s assessment methods and describe plans (if any) to 

strengthen outcomes assessment during the coming year. 

During this last year of the 2005-2010 plan, UCC staff increased the use of pre-protest and t-test survey analysis to look at 

significance in learning outcome measures on select services. The use of these for the career courses, self-assessments, 

and in the job search group all showed significant outcomes. UCC assessments remain extensive, effectively utilized, and 

helpful. We continue to measure individual and collective program satisfaction as well as usage numbers and learning 

outcomes, and have begun looking at longer-term impact on retention and graduation. While constantly measuring 

increased user numbers becomes difficult when resources are down, it does provide some analysis which is beneficial. For 

example, we could directly document the effect of the loss of a staff position to decreased administration of self 

assessments and activity in the Career Prospector program. A strength we have tried to maximize is the use of the online 

systems and access databases that we use for our select reports. These have been very helpful in capturing data, though 

we are looking to move some of these into Excel. It would be helpful if the reports did not have to be done 4 times (self 

evaluation, strategic plan updates, annual information, and highlights)-a weakness being redundancy. The 2009 PGS study 

yielded a slightly larger return, but it would be beneficial if we could capture base annual data on student employment 

outcomes through graduates’ e-mail addresses. Lastly, the UCC completed the annual report required by NC Campus 

Compact. A draft grid containing service learning activity needing to be captured in the future was developed. However, 

University-wide, this information is very disperse and difficult to gather and report. An SL course designation (i.e., a 

proposal was submitted this year) being instituted will help with one component. In support of the new strategic plan in 

Academic Services, the UCC will be adding an additional overall learning outcome: students report on improved 

understanding of the connection between personal academic and career goals. 

F. REQUIRED ATTACHMENTS TO 2009-10 ANNUAL REPORT 

1. ANNUAL PROGRESS ASSESSMENT OF PERFORMANCE OUTCOMES FOR 2005-2010 STRATEGIC PLAN 

GOALS: After completing sections III I. and III J. of your 2005-2010 Strategic Plan (i.e., the annual report section of 

the strategic plan template), print and attach here your entire 2005-2010 Strategic Plan. (See Appendix D) 

2. OUTCOMES DATA ON STUDENT LEARNING: Attach department/college student learning outcomes assessment 

plan and assessment data collected since 2005 embedded. All departments and colleges MUST include learning 

outcomes plan and assessment data here. Departments and colleges without student learning outcomes 

data in the 2009-10 annual report will be contacted by OAA. 

OUTCOMES DATA ON STUDENT LEARNING: Attached outcomes data on student learning locations: 

- Three key outcomes on increased career motivation, employer use of our school as a good candidate 

source, and student career knowledge base increased (Appendix A) 

- 10-year longitudinal trends and data (Appendix A and C) 

- Employer and student feedback on key experiential learning program outcomes (Appendix C) 

- Measures used for the Freshmen and Transfer seminar course (Appendix B) 

- All students are expected to complete a learning outcomes (3 expectations) contract with their 

employer supervisor and career advisor for their 49ership/co-ops (Appendix B) 

- Learning outcomes from selected workshops (Appendix B) 

SEPARATE 09-10 ANNUAL REPORT NOTEBOOK contains all surveys and assessments, results, and the 

original assessment plan. 

3. (FOR DEANS AND ASSOCIATE PROVOSTS ONLY) MEMORANDUMS TO DEPARTMENT AND UNIT HEADS: 

Deans and associate provosts are to attach copies of their written feedback to department unit heads on the status of 

outcomes assessment in the department or unit, and identifying any areas meriting priority attention in the coming 

year. N/A 

12

Appendix A 

2009–2010 Annual Report 




University Career Center Activities

Employers: 

UNCC Students are a good source of talents: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

Students: 

Increased my career knowledge base: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

Feel more motivated to take career steps: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

0.0% 

0.0% 

9.1% 

2009-2010 

Consolidated Goals Measurements 

FAIRS, WORKSHOPS, EXPERIENTIAL LEARNING, 

ON CAMPUS INTERVIEWS, CAREER PROSPECTOR 

38.7% 

0% 10% 20% 30% 40% 50% 60% 

0.8% 

2.5% 

0% 10% 20% 30% 40% 50% 

0.7% 

1.9% 

12.2% 

10.3% 

34.0% 

AND INDIVIDUAL ASSISTANCE 

37.1% 

52.2% 

0% 10% 20% 30% 40% 50% 60% 

47.5% 

53.2% 

90.9% Answered Agree or Strongly Agree 

100.0% Answered Neutral to Strongly Agree 

Mean =4.3 



Mean =4.3 



Mean =4.4 

15

Employers: 

UNCC Students are a good source of talents: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

Students: 

Increased my career knowledge base: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

Feel more motivated to take career steps: 

Strongly 

Disagree 

Disagree 

Neutral 

Agree 

Strongly 

Agree 

0.0% 

0.0% 

2009-2010 

Consolidated Goals Measurements 

WORKSHOPS, EXPERIENTIAL LEARNING, 

ON CAMPUS INTERVIEWS, CAREER PROSPECTOR 

12.2% 

0% 10% 20% 30% 40% 50% 

0.6% 

1.8% 

10.1% 

AND INDIVIDUAL ASSISTANCE 

37.8% 

35.2% 

0% 10% 20% 30% 40% 50% 60% 

0.7% 

1.4% 

8.9% 

31.8% 

50.0% 

52.3% 

0% 10% 20% 30% 40% 50% 60% 

57.2% 



Mean =4.3 



Mean = 4.4 



Mean = 4.4 

16

Student Customer Contact Through UCC Career Development 

Programs, Services and Technology: 

A 10 Year Comparison 

Student Programs & Services 

2009 – 2010 

Session Attendance 

2008 – 2009 


2007 – 2008 


Workshops/Info Sessions & tables 239 10,115 301 8,003 358 6,569 

Classroom Contacts 400 9,236 304 7,328 243 12,586 

Co-sponsored Events 74 3,282 108 6,530 69 5,365 

Outreach/Career Fairs 185 15,378 205 19,717 166 14,529 

Individual Assistance (Scheduled Appts) 3,486 3,572 2,744 

Career Library/Lab/Desk contacts 30,169 25,140 23,216 

Block/Academic Bldg/Unsched. Drop-ins 3,318 3,086 3,166 

Phone/Email Counseling 2,415 2,375 1,277 

Counseling Intern/Practicum Supv. 54 54 49 49 15 

Credential Service 0 2 3 

Mock Interviews 665 368 648 

NinerJobNet Registrants ytd 

14,800 

13,175 

11,221 

(Profiles incomplete) 

17,747 

16,096 

14,205 

Resume Referrals 36,577 39,801 55,639 

Career Prospector Registrants ytd 

Total Student registrants 

Current Sponsors 

Discover Individual Usage 

Total Usage (includes multiple uses) 

Focus2 Individual Usage 

Total Usage 

201 

1,435 

85 

N/A 

23 

136 

1,222 

75 

68 

115 

774 

1,637 

189 

1,086 

173 

652 

1,515 

1,033 

3,729 

n/a 

Myers Briggs Type Indicator – January 08 354 480 139 

Strong Interest Inventory – August 07 692 840 375 

JLD (Part-time jobs) Registrants 927 829 990 

Subtotal 952 132,702 967 132,271 836 139,320 

On-Campus Interviewing - Actual 

2,916 

2,784 

3,665 

Possible 

2,971 

2,699 

3,783 

- Full-time – (748)JLD (0), Fairs (1,472) 2,220 2,122 3,065 

- EL - includes fairs 696 629 600 

Subtotal 

Technology 

2,916 2,751 3,665 

- Bridges (began June 2007) 1,189 927 1,095 

- Career Search (March 2003 - 2009)* 3 390 304 

- Career Spots (June 2007 - 2009)* 20 311 120 

- E-Leads: Annual usage 

921 

767 

485 

Total usage 

4,433 

3,512 

2,529 

- Employer Page Hits 39,935 24,901 15,906 

- Faculty Hits 20,482 11,565 7,877 

- 49er Express (My Future) 17,760 16,182 14,597 

- Homepage 174,506 172,311 185,084 

- NinerJobNet Hits 26,559 23,717 29,350 

- Optimal Resume (277)/Interview(188) 465 727 809 

- Interfolio Total Registrants 72 

Subtotal 281,912 251,798 255,627 

Total = without interviewing 952 132,702 967 132,271 836 139,320 

Total = with interviewing 135,618 135,022 142,985 

Total = with technology 417,530 386,820 398,612 

*Discontinued due to state budget cuts




2006 – 2007 2005 – 2006 2004 – 2005 2003-2004 

Session Attendance Session Attendance Session Attendance Session Attendance 

270 3,711 279 3,704 279 3,777 237 4,886 

365 9,568 246 5,947 230 5,472 242 5,358 

76 6,298 68 7,560 70 4,351 67 5,878 

151 16,066 166 10,202 90 7,455 87 5,313 

2,286 2,535 2,514 2,405 

23,909 21,382 24,840 28,881 

2,625 2,592 2,066 2,136 

685 4,337 1,243 1,346 

n/a 14 n/a n/a 

n/a 0 2 3 

589 265 464 246 

9,334 

7,548 

9,372 

5,116 

12,365 

11,031 

6172 

4,550 

27,808 26,059 6,928 7,033 

121 

897 

161 

446 

712 

182 

776 

162 

359 

604 

24 

107 

594 

223 

445 

531 

164 

487 

184 

890 

1,320 

n/a n/a n/a n/a 


905 1,261 1,296 1,324 

862862862 104,351 759 93,947 669 70,418 633 68,094 

6,001 

1,037 

1,345 

982 

6,107 

1,100 

1,542 

985 

5,372 927 1,180 850 

629 110 160 65 

6,001 1,037 1,345 982 


249 1,484 692 287 


582 

258 

165 

328 

2,044 

1,462 

1,204 

1,039 

10,404 9,688 10,152 9,208 

3,017 4,517 5,146 4,566 

18,084 22,237 22,929 14,324 

121,916 156,598 126,605 115,209 

62,556 81,219 83,075 74,920 

n/a n/a 1,738 679 


216,808 276,001 255,330 222,920 

862 104,351 759 93,947 669 70,418 633 68,094 

110,352 94,984 71,763 69,076 

327,160 370,985 327,093 291,996




Student Programs & Services 

2002 – 2003 


2001 – 2002 


2000 – 2001 


Workshops/Info Sessions & tables 179 3,432 276 3,404 197 2,371 

Classroom Contacts 231 6,986 163 5,909 61 1,878 

Co-sponsored Events 45 2,669 42 2,290 26 1,409 

Outreach/Career Fairs 91 4,495 117 4,802 92 5,417 

Individual Assistance (Scheduled Appts) 2,162 1,957 3,329 

Career Library/Lab/Desk contacts 27,943 28,580 32,112 

Block/Academic Bldg/Unsched. Drop-ins 4,764 2,511 1,692 

Phone/Email Counseling 1,080 3,310 1,166 

Counseling Intern/Practicum Supv. n/a n/a n/a 

Credential Service 3 3 8 

Mock Interviews 281 180 153 

NinerJobNet Registrants ytd 

(Profiles incomplete) 

2,322 

3,066 

1,928 

Resume Referrals 5,420 7,496 14,486 

Career Prospector Registrants ytd 

Total Student registrants 

Current Sponsors 

Discover Individual usage 

Total Usage (includes multiple uses) 

122 

439 

175 

1,155 

1,622 

25 

76 

317 

176 

724 

1,262 

Myers Briggs Type Indicator – January 08 n/a n/a n/a 

Strong Interest Inventory – August 07 n/a n/a n/a 

JLD (Part-time jobs) Registrants 1630 1,083 912 

Subtotal 545 66,044 598 58,567 376 39,811 

On-Campus Interviewing – Actual 

932 

809 

1,167 

Possible 

1,146 

1,123 

1,631 

- Full-time – (1054) JLD (55) 

- Career Fairs (1956) 

850 737 997 

- EL (226) EL Fairs (374) 65 72 170 

Subtotal 

Technology 

932 809 1,167 

- Bridges (began June 2007) n/a n/a n/a 

- Career Search (Since March 2003) 287 n/a n/a 

- Career Spots (began June 2007) n/a n/a n/a 

- E-Leads: Annual usage 

Total usage 

348 

726 

n/a n/a 

- Employer Page Hits 7,318 7,271 10,030 

- Faculty Hits 3,605 2,598 n/a 

- 49er Express (My Future) n/a n/a n/a 

- Homepage 84,003 111,971 96,252 

- NinerJobNet Hits (# decreased in 08 due 

to additional web login link) 

47,758 37,545 58,752 

- Optimal Resume (began June 2007) n/a n/a n/a 

- Interfolio Total Registrants n/a n/a n/a 

Subtotal 144,724 160,292 166,536 

Total = without interviewing 545 66,044 598 58,567 376 53,097 

Total = with interviewing 66,976 59,376 54,264 

Total = with technology 211,700 219,668 220,800 

121 

171 

165 

n/a 

601

Programs by Ethnicity, F-1 Visa, Transfer and Class Status 

Totals may vary from actual program statistics due to limited availability of demographic information 

Career Prospector Student Registrants 

Ethnicity FR SO JR SR FY GR Total 

Asian or Pacific Islander 0 1 1 10 0 5 17 

Black/Non-Hispanic 0 9 13 20 6 3 51 

Caucasian/Non Hispanic 1 3 13 52 4 15 88 

Hispanic 1 1 2 2 0 1 7 

International 1 0 0 0 1 4 7 

Not specified 6 1 7 6 4 0 25 

Other 0 0 1 5 0 0 6 

Total 9 15 37 95 15 28 201 

F1 - Visa FR SO JR SR FY GR Total 

Non F1-Visa 8 15 37 94 13 24 193 

F1- Visa 1 0 0 1 2 4 8 

Total 9 15 37 95 15 28 201 

Transfer Status FR SO JR SR FY GR Total 

Non F1-Visa 8 11 26 71 8 28 154 

Transfer 1 4 11 24 7 0 47 

Total 9 15 37 95 15 28 201 

JLD Program Student Registrants 

Ethnicity FR SO JR SR PB GR SP NS Total 

American Indian/Alaskan Native 1 1 2 0 2 0 0 0 6 

Asian or Pacific Islander 0 6 8 27 0 4 0 0 45 

Black/Non-Hispanic 6 40 56 83 9 18 2 0 214 

Caucasian/Non Hispanic 8 56 95 139 11 41 0 0 350 

Hispanic 0 8 8 14 0 2 0 0 32 

International 0 0 1 4 1 17 1 0 24 

Not specified 61 49 71 27 12 2 0 22 244 

Other 0 1 3 6 0 2 0 0 12 

Total 76 161 244 300 35 86 3 22 927 

Transfer Status FR SO JR SR FY GR SP NS Total 

Non F1-Visa 69 113 128 150 12 86 3 22 583 

Transfer 7 48 116 150 23 0 0 0 344 

Total 76 161 244 300 35 86 3 22 927 

26



Experiential Learning Working Students 

Ethnicity FR SO JR SR PB GR Total 

American Indian/Alaskan Native 1 0 0 0 0 0 1 

Asian or Pacific Islander 0 1 0 4 0 1 6 

Black/Non-Hispanic 0 1 6 15 1 0 23 

Caucasian/Non Hispanic 0 5 14 66 5 6 96 

Hispanic 0 2 0 3 0 0 5 

International 0 0 0 5 2 48 55 

Not specified 0 1 3 4 2 0 10 

Other 0 0 2 3 0 0 5 

Total 1 10 25 100 10 55 201 

F1 - Visa FR SO JR SR GR PhD Total 

Non F1-Visa 1 10 25 96 8 8 148 

F1- Visa 0 0 0 4 2 47 53 

Total 1 10 25 100 10 55 201 

Transfer Status FR SO JR SR GR PhD Total 

Non F1-Visa 1 9 18 58 6 55 147 

Transfer 0 1 7 42 4 0 54 

Total 1 10 25 100 10 55 201 

Experiential Learning Students That Applied 

Ethnicity FR SO JR SR PB GR SP Total 

American Indian/Alaskan Native 1 1 0 1 0 0 0 3 

Asian or Pacific Islander 0 6 14 36 2 8 0 66 

Black/Non-Hispanic 0 14 31 64 7 7 0 123 

Caucasian/Non Hispanic 0 24 67 230 10 37 0 368 

Hispanic 0 3 7 24 2 2 0 38 

International 0 0 4 16 2 120 1 143 

Not specified 2 11 18 22 7 0 0 60 

Other 0 0 2 12 0 1 0 15 

Total 3 59 143 405 30 175 1 816 

F1 - Visa FR SO JR SR PB GR SP Total 

Non F1-Visa 3 59 138 391 28 59 1 679 

F1-Visa 0 0 5 14 2 116 0 137 

Total 3 59 143 405 30 175 1 816 

Transfer Status FR SO JR SR PB GR SP Total 

Non F1-Visa 3 47 102 240 17 175 1 585 

Transfer 0 12 41 165 13 0 0 231 

Total 3 59 143 405 30 175 1 816 

27



Individual Counseling Assistance Participants 

Ethnicity FR SO JR SR PB GR SP Total 





Hispanic 3 24 27 42 1 9 0 106 


Not specified 269 144 158 65 24 5 0 665 

Other 0 5 8 19 1 3 0 36 

Total 335 504 581 858 73 352 11 2714 

F1 - Visa FR SO JR SR PB GR SP Total 

Non F1-Visa 327 500 565 838 71 229 11 2541 

F1-Visa 8 4 16 20 2 123 0 173 

Total 335 504 581 858 73 352 11 2714 

Transfer Status FR SO JR SR PB GR SP Total 

Non F1-Visa 304 338 288 450 25 351 11 1767 

Transfer 31 166 293 408 48 1 0 947 

Total 335 504 581 858 73 352 11 2714 

Myers Brigg Type Indicator Participants 






Hispanic 0 7 4 3 0 1 0 0 15 


Not specified 34 17 28 12 3 1 0 45 140 

Other 0 1 1 1 0 0 0 0 3 

Total 36 80 72 63 7 50 1 45 354 

F1 - Visa FR SO JR SR PB GR SP NS Total 

Non F1-Visa 36 80 72 62 7 43 1 45 346 

F1-Visa 0 0 0 1 0 7 0 0 8 

Total 36 80 72 63 7 50 1 45 354 

Transfer Status FR SO JR SR PB GR SP NS Total 

Non F1-Visa 29 50 22 35 0 50 1 45 232 

Transfer 7 30 50 28 7 0 0 0 122 

Total 36 80 72 63 7 50 1 45 354 

MBIT Ethnicity Registrants Based on Self-Report with Enrollment Data 

28



On Campus Interviewing Participants 

Ethnicity FR SO JR SR PB GR PhD Total 





Hispanic 0 0 1 5 0 0 0 6 


Not specified 0 0 3 3 1 0 0 7 

Other 0 0 1 0 0 1 0 2 

Total 0 4 34 39 4 33 1 115 

F1 - Visa FR SO JR SR PB GR PhD Total 

Non F1-Visa 0 4 33 39 4 12 0 92 

F1-Visa 0 0 1 0 0 21 1 23 

Total 0 4 34 39 4 33 1 115 

Transfer Status FR SO JR SR PB GR PhD Total 

Non F1-Visa 0 4 26 19 2 33 1 85 

Transfer 0 0 8 20 2 0 0 30 

Total 0 4 34 39 4 33 1 115 

Strong Interest Inventory Participants 






Hispanic 1 11 5 2 0 1 0 0 20 


Not specified 264 53 32 10 2 1 0 56 418 

Other 0 2 1 1 0 0 0 0 4 

Total 308 143 86 63 6 27 3 56 692 

F1 - Visa FR SO JR SR PB GR SP NS Total 

Non F1-Visa 299 143 86 62 6 25 3 56 680 

F1-Visa 9 0 0 1 0 2 0 0 12 

Total 308 143 86 63 6 27 3 56 692 

Transfer Status FR SO JR SR PB GR SP NS Total 

Non F1-Visa 301 100 31 33 1 27 3 56 552 

Transfer 7 43 55 30 5 0 0 0 140 

Total 308 143 86 63 6 27 3 56 692 

SII Ethnicity Registrants Based on Self-Report with Enrollment Data 

29

I. STUDENT CONTACTS 

A. Standard University Career Center Workshops 

Workshop Title 

Niner Career Club (formerly 

Career “6”) Series, #1: University 

Career Center 101 


Career “6”) Series, #2:How to 

Successfully Plan Your Career 

Path 


Career “6”) Series, #3: Resumes 

That Get You the Interview 


Career “6”) Series, #4: How to 

Find a Job: Going Beyond the 

Internet 


Career “6”) Series, #5: How to 

Be an Interview “Pro” 


Career “6”) Series, #6: Leaving 

College: How to Succeed at Work 

Sessions 

Summer 09 

0 

0 

0 

0 

0 

0 

Attended 

Summer 09 

0 

113 (online) 

0 

132 (online) 

0 

103 (online) 

0 

124 (online) 

0 

124 (online) 

0 

122 (online) 

Sessions 

Fall 09 

1 

1 

1 

1 

1 

1 

30 

Attended 

Fall 09 

0 

357 (online) 

0 

342 (online) 

5 

330 (online) 

2 

324 (online) 

7 

335 (online) 

6 

348 (online) 

Sessions 

Spring 10 

1 

1 

1 

1 

1 

1 

Attended 

Spring 10 

0 

618 (online) 

0 

630 (online) 

0 

630 (online) 

0 

754 (online) 

0 

626 (online) 

0 

681 (online) 

Total 

Sessions 

09/10 

2 

2 

2 

2 

2 

2 

Total 

Attended 

09/10 

0 

1088 (online) 

0 

1103 (online) 

5 

1063 (online) 

2 

1202 (online) 

7 

1085 (online) 

6 

1151 (online) 

Alumni Portal Tutorial 3 26 5 27 4 34 12 87 

Exploring Majors & Careers: 

Reviewing Your Strong Inventory 

Results 

Graduate & Professional School 

Searches & Your Career 

2 3 13 92 15 101 30 196 

0 0 2 17 0 0 2 17 

How to Be An Interview “Pro” 6 10 5 19 2 22 13 51 

How to Find a Job: Going Beyond 

The Internet 

0 0 2 14 2 27 4 41 

How to Work a Job Fair 0 0 2 11 2 22 4 33 

Myers Briggs Type Indicator 

(MBTI) 

1 2 8 30 12 32 21 64 

Networking in the Job Search 0 0 3 30 1 11 4 41 

NinerJobNet Orientation 19 60 27 94 30 127 76 281 

NinerJobNet Web Tutorials N/A 205 N/A 725 0 705 0 1635 

Resumes That Get You The 

Interview 

What Can I Do With An Arts & 

Sciences Major? 

Work for America: Exploring 

Federal Government Careers 

5 9 4 32 4 36 13 77 

0 0 2 1 2 5 4 6 

0 0 3 48 2 11 5 59 

Total 36 1,033 82 3,196 82 5,072 200 9,301 

94% Increase for Niner Career Club 

62% Overall Participant Increase

B. Classroom Contacts/Presentations: (Career Development Moments/UCC Services Overviews) 

Topic Class & Section Professor Sessions Attendance 

Career Development Moment BIOL 1274-002 Bryska, Nishi S. (P) 1 135 

Career Development Moment ENGL 1101X-023 Wertz-Orbaugh, Tonya 1 24 

Career Development Moment ENGL 1002-003 Hughes, Randy 1 15 

Career Development Moment ENGL 1003-019 Wertz-Orbaugh, Tonya 1 21 

Career Development Moment ENGL 1101 Flowers, Christopher 1 22 

Career Development Moment ENGL 1101 Hofmann, Linda 1 24 



Career Development Moment ENGL 1101 Teasley, Stephanie 1 20 

Career Development Moment ENGL 1101-011M DeAngelis, Kris 1 23 

Career Development Moment ENGL 1101-012 Bruner, Marion 1 17 

Career Development Moment ENGL 1101-022M DeAngelis, Kris 1 22 

Career Development Moment ENGL 1101-027 Bruner, Marion 1 18 

Career Development Moment ENGL 1101-038 Perry, Myra 1 21 

Career Development Moment ENGL 1101-043 Langben, Karen 1 25 

Career Development Moment ENGL 1101-048 Collander, Laura 1 22 

Career Development Moment ENGL 1101-051M Campbell, Malcolm 1 21 

Career Development Moment ENGL 1101-056 Perry, Myra 1 23 

Career Development Moment ENGL 1101-058 Godsey, Judith 1 19 

Career Development Moment ENGL 1101-060 Grey, Lucinda 1 23 

Career Development Moment ENGL 1101-064 Langben, Karen 1 24 

Career Development Moment ENGL 1101-070 Pratt, Gretchen 1 24 

Career Development Moment ENGL 1101-093 Pratt, Gretchen 1 18 

Career Development Moment ENGL 1101-098 Collander, Laura 1 22 

Career Development Moment ENGL 1101-E01 Settle, Marty 1 24 

Career Development Moment ENGL 1101-E02 Settle, Marty 1 18 

Career Development Moment ENGL 1101X Richardson, Pamela 1 16 



Career Development Moment ENGL 1101X Rothwell, Constance 1 22 

Career Development Moment ENGL 1101X-012 Rothwell, Connie 1 22 

Career Development Moment ENGL 1101X-018 Richardson, Pamela 1 20 

Career Development Moment ENGL 1101X-055 Wertz-Orbaugh, Tonya 1 19 



Career Development Moment ENGL 1102 Belus, Monica 1 22 

Career Development Moment ENGL 1102 Campbell, Malcolm 1 19 

Career Development Moment ENGL 1102 Campbell, Malcolm 1 20 

Career Development Moment ENGL 1102 Collander, Laura 1 19 




Career Development Moment ENGL 1102 Couzelis, Mary 1 21 



Career Development Moment ENGL 1102 Eapen, Lata 1 23 




Career Development Moment ENGL 1102 Flowers, Christopher 1 24 

Career Development Moment ENGL 1102 Godsey, Judith 1 22 

Career Development Moment ENGL 1102 Godsey, Judith 1 23 

Career Development Moment ENGL 1102 Jaroszewski, Verda 1 24 

Career Development Moment ENGL 1102 Jaroszewski, Verda 1 24 

Career Development Moment ENGL 1102 Lazenby, William 1 20 

Career Development Moment ENGL 1102 Morin, Tiffany 1 23 

Career Development Moment ENGL 1102 Morin, Tiffany 1 22 

Career Development Moment ENGL 1102 Patwa, Adam 1 22 

31

Career Development Moment ENGL 1102 Patwa, Adam 1 18 

Career Development Moment ENGL 1102 Richardson, Pamela 1 24 

Career Development Moment ENGL 1102 Settle, Martin 1 22 

Career Development Moment ENGL 1102 Settle, Martin 1 20 

Career Development Moment ENGL 1102 Townsend, Julie 1 18 



Career Development Moment ENGL 1102 Wilson, Niki 1 18 

Career Development Moment ENGL 1102-001 Hughes, Randy 1 20 

Career Development Moment ENGL 1102-002 Squire, Walter 1 18 

Career Development Moment ENGL 1102-008 Ingram, Suzanne 1 20 

Career Development Moment ENGL 1102-009 Couzelis, Mary 1 20 

Career Development Moment ENGL 1102-010 Williams, Connie 1 15 


Career Development Moment ENGL 1102-014 Lazenby, Steve 1 21 

Career Development Moment ENGL 1102-015 Lazenby, Steve 1 22 

Career Development Moment ENGL 1102-016 Williams, Connie 1 22 


Career Development Moment ENGL 1102-090 Ingram, Suzanne 1 19 

Career Development Moment ENGL 1103 Ingram, Suzanne 1 22 

Career Development Moment ENGL 1103 Ingram, Suzanne 1 21 

Career Development Moment ENGL 1103-016 Grey, Lucinda 1 22 

Career Development Moment ENGL 1274-001 Bryska, Nishi S. (P) 1 157 

Career Development Moment ENGR 3295 Thurman, Linda 1 110 

Career Development Moment PSYC 1101-002 Siegfried, William 1 220 

Career Development Moment SOCY 3251-001 Fitzgerald, Scott 1 55 

UCC Services Overview ARTA 4600-091 Brenner, Susan 1 16 

UCC Services Overview BIOL 4600-A01 Dreau, Didier 1 12 

UCC Services Overview BUSN 2000-B01 Acie, Kyla 1 48 

UCC Services Overview BUSN 2000-H01 Hopkins, Kristine 1 18 

UCC Services Overview ECGR 3254 Bousaba, Nabila 1 12 

UCC Services Overview ENGL 2116-090 Cox, Dana 1 19 

UCC Services Overview ETGR 3071-001 Cottrell, David 1 22 



UCC Services Overview ETGR 3071-002 Murphy, Dave 1 25 

UCC Services Overview ETGR 3071-003 Zhou, Aixi 1 25 

UCC Services Overview ETGR 3071-003,007 Cho, Chung-Suk 1 23 



UCC Services Overview ETGR 3071-006 Coowar, Rosida 1 22 

UCC Services Overview EXER 2150-001 Fielding, Roy 1 200 

UCC Services Overview HIST 2100 Laurent, Jane 1 12 

UCC Services Overview ITCS 6160-001 Wilson, Dale-Marie 1 20 

UCC Services Overview MBAD 6100-001 Boswell, Robin 1 25 

UCC Services Overview MBAD 6100-090 Boswell, Robin 1 54 

UCC Services Overview MGMT 3160-007 Baker, D. 1 25 

UCC Services Overview UCOL 1000-005 Dailey, Raquel 1 19 

UCC Services Overview UCOL 1011-001 Calega, Shannon 1 17 

UCC Services Overview UCOL 1101-002 Parsons, Kevin 1 17 

UCC Services Overview UCOL 1200-024 Simms, Howard 1 15 

UCC Services Overview UCOL 1200-041 Galloway, Kristen 1 14 

UCC Services Overview UCOL 1300-003 Fleischer, Melissa 1 14 

Research & UCC Services – 

Job Search Behavior Study 

ACCT 3350 Kerr, David 1 45 



FINN 3273-001 Neale, Faith 1 16 



MEGR 3216 Wilson, Gary 1 63 



MGMT 3160 Dixon-Brown, Melody 1 68 

32




Sense of Purpose Study 







Totals 

MGMT 3160 Ritchie, Lisa 1 20 

ENGR 1202-E01 Hudak, John 1 20 

ENGR 1202- 

M01,02,03,04,05,07 

Raquet, Jeffrey 1 60 

LBST 2101 Fuentes, Catherine 1 40 

ITCS 1215 Ilson, Richard 1 7 

B. Classroom Presentations (continued): Topical Career Content Sessions 

33 

120 3,425 

Topic Class & Section Professor Sessions Attendance 

Academic Success Seminar UCOL 1300-002 Sanburg, Martha 1 17 

Career Counseling of Women CSLG 6201 Lassiter, Pam 1 15 

Career Planning EXER 2150-001 Fielding, Roy 1 200 

Communication Skills for 

Success 

CMET 4680 Cho, Chung-Suk 1 14 

Communication Skills for 

Success 

CMET 4680 Lu, Na 1 49 

Employment Technology MGMT 3160 Dixon-Brown, Melody 1 20 

Employment Technology MGMT 3160 Dixon-Brown, Melody 1 65 

First-Year Moment ENGL 1011-024 Presnell, Barbara 1 22 




First-Year Moment ENGL 1101-029 Rothwell, Constance 1 13 

First-Year Moment ENGL 1101-032 Jeannot, Christopher 1 16 

First-Year Moment ENGL 1101-037 Jeannot, Christopher 1 20 

First-Year Moment ENGL 1101x-028 Rieman, Jan 1 2 

First-Year Moment UCOL 1101x-031 Rieman, Jan 1 25 

First-Year Moment UCOL 1600 

Tony Jackson, Jennifer 

Daniels 

1 65 

First-Year Moment UCOL 1600-001,2,3,4 Lansen, Oscar 1 75 

First-Year Moment UCOL 1600-011,012 Jackson, Tony 1 65 

First-Year Moment UCOL 1600-021 

Pujol, Anton; Yocco, 

Emily 

1 25 

FOCUS-2 BUSN 2000-H01 Hopkins, Kristine 1 18 

FOCUS-2 SOWK 3583-001 Barsanti, Any 1 19 

FOCUS-2 SOWK 3583-002 Barsanti, Any 1 14 

FOCUS-2 SOWK 3583-003 Barsanti, Amy 1 16 

FOCUS-2 UCOL 1011-000 Calega, Shannon 1 16 



FOCUS-2 UCOL 1101-002 Parsons, Kevin 1 17 

FOCUS-2 UCOL 1200-041 Galloway, Kristen 1 14 

FOCUS-2 UCOL 1300-003 Fleischer, Melissa 1 14 

FOCUS-2 WGST 3230 Finley, Kelly 2 40 

Freshman Seminar HONR 1100-H03 Arnold, Robert 1 17 

Freshman Seminar ITCS 1200-002 Frazier, James 1 26 

Freshman Seminar UCOL 1000-001 Williams, Kesha 1 21 

Freshman Seminar UCOL 1000-003 Lehman, Kathleen 1 17 

Freshman Seminar UCOL 1000-020 Sanburg, Martha 1 14 

Freshman Seminar UCOL 1000-021 Sanburg, Martha 1 12 

Freshman Seminar UCOL 1000-030 Verburg, Mark 1 24 

Freshman Seminar UCOL 1000-031 Hibbs, Lisa 1 20 

Freshman Seminar UCOL 1000-032 Cavaliere, Becky 1 23 

Freshman Seminar UCOL 1000-052 Sugg, John 1 22 

Freshman Seminar UCOL 1000-053 Belles, Matthew 1 34 

Freshman Seminar UCOL 1011-002 Parsons, Kevin 1 17

Freshman Seminar UCOL 1200 Thorpe, Sharon 15 315 

Freshman Seminar UCOL 1200-001 Wiese, Dennis 1 15 

Freshman Seminar UCOL 1200-020 Hester, Cheryl 1 19 

Freshman Seminar UCOL 1200-021 Masse, Susan 1 21 

Freshman Seminar UCOL 1200-022 Crossland, Linda 1 17 

Freshman Seminar UCOL 1200-023 Tullos, Kimberly 1 12 

Freshman Seminar UCOL 1200-024 Simms, Howard 1 15 

Freshman Seminar UCOL 1200-025 Harden, Susan 1 20 

Freshman Seminar UCOL 1200-026 Fitzgerald, Liz 1 18 

Freshman Seminar UCOL 1200-029 Rossini, Sarah 1 16 

Freshman Seminar UCOL 1200-040 Lucas, Terre 1 16 

Freshman Seminar UCOL 1200-050 Buch, Kimberly 1 19 

Freshman Seminar UCOL 1200-051 Buch, Kimberly 1 18 

Freshman Seminar UCOL 1200-060 Delp, Todd 1 17 

Freshman Seminar - FOCUS-2 UCOL 1000-004 Williams, Connie 1 22 

Freshman Seminar - FOCUS-2 UCOL 1200-020 Hester, Cheryl 1 14 

Freshman Seminar - FOCUS-2 UCOL 1200-025 Hardin, Susan 1 16 

Freshman Seminar - FOCUS-2 UCOL 1200-041 Galloway, Kristen 1 14 

Freshman Seminar - FOCUS-2 UCOL 1200-061 Denton, Michael 1 23 

Freshman Seminar - Strong 

Interest Inventory 

ITCS 1200-002 Frazier, James 1 27 



ITCS 1200-024 Simms, Howard 1 16 



UCOL 1000 LeMaster, Shanta 1 19 



UCOL 1000-003 Wilde, Sarah 1 15 



UCOL 1000-004 Thomas, Henrietta 1 20 



UCOL 1000-030 Verburg, Mark 1 23 



UCOL 1000-031 Hibbs, Lisa 1 19 



UCOL 1000-032 Cavaliere, Becky 1 23 



UCOL 1000-051 Sloss, Martha 1 16 



UCOL 1200-026 Fitzgerald, Liz 1 13 



UCOL 1200-027 Quintero, Laiko 1 15 



UCOL 1200-040 Lucas, Terre 1 20 

Freshman Seminar - The 

Value of EL 

ITCS 1200-002 Frazier, James 1 21 

Group Mock Interviews MGMT 3160 Baker, Debbie 6 48 

Group Mock Interviews MGMT 3160 Dixon-Brown, Melody 11 80 

Group Mock Interviews MGMT 3160-005,006 Dixon-Brown, Melody 6 50 

Group Mock Interviews MGMT 3160-006 Dixon-Brown, Melody 9 90 

Group Mock Interviews MGMT 3160-007 Baker, D. 3 25 

Group Mock Interviews MGMT 3160-008 Baker, D. 3 26 

Group Mock Interviews MGMT 3160-010 Ritchie, Lisa 4 25 




Interviewing Techniques ARTA 4600-091 Brenner, Susan 1 7 

Interviewing Techniques BUSN 2000.H01 Hopkins, Kristine 1 18 

Interviewing Techniques CJUS 3000-001 Coston, Charisse 1 10 

Interviewing Techniques ESCI 4600-001 Jefferson, Anne 1 15 

Interviewing Techniques ESCI 4600-002 Jefferson, Anne 1 11 

Interviewing Techniques ETGR 3071-001 Cottrell, David 1 22 


34

Interviewing Techniques ETGR 3071-003,007 Cho, Chung-Suk 1 21 



Interviewing Techniques ETGR 3071-006 Coowar, Rosida 1 22 

Interviewing Techniques HLTH 4600-001 Harver, Andrew 1 32 

Interviewing Techniques MGMT 3160 Baker, Debbie 2 42 

Interviewing Techniques MGMT 3160 Dixon-Brown, Melody 1 17 

Interviewing Techniques MGMT 3160 Dixon-Brown, Melody 1 66 

Interviewing Techniques MGMT 3160-001 Dixon-Brown, Melody 1 25 

Interviewing Techniques MGMT 3160-001-004 Dixon-Brown, Melody 1 75 




Interviewing Techniques MGMT 3160-010 Ritchie, Lisa 1 25 

Interviewing Techniques MGMT 3160-011 Ritchie, Lisa 1 26 

Job Search Resources ARTA 4600-000 Simpson, Michael 1 21 

Job Search Resources ECGR 3254 Bousaba, Nabila 1 12 

Job Search Resources ENGR 3295 Thurman, Linda 1 108 

Job Search Resources ETGR 3071-001 Cottrell, David 1 22 




Job Search Resources ETGR 3071-006 Coowar, Rosida 1 22 

Job Search Resources HLTH 4600-001 Harver, Andrew 1 32 

Job Search Resources MATH 3688-001 Harris, Kim 1 30 

Job Search Resources SOWK 3685 Barsanti, Amy 1 19 



Keirsey SOWK 3583-001 Barsanti, Any 1 19 

Keirsey SOWK 3583-002 Barsanti, Any 1 14 

Keirsey SOWK 3583-003 Barsanti, Amy 1 16 

MBTI for Orientation 

Counselors 

COMM 3050-OC1 

Calega, Shannon; 

Wiese, Dennis 

1 26 

Myers Briggs Type Indicator BEST Lucas, Terre 1 8 

Myers Briggs Type Indicator COMM 3055 Frazier, Holli 1 4 

Myers Briggs Type Indicator HADM Laditka 1 28 

Myers Briggs Type Indicator MBA-Sports Marketing Swayne 1 7 

Myers Briggs Type Indicator PSYC 2150-003 Eyer, Josh 1 18 

Myers Briggs Type Indicator PSYC 2150-003 Eyer, Josh 2 41 

Myers Briggs Type Indicator WGST 3230 Finley, Kelly 2 21 

Networking in the Job Search COMM 3055 Frazier, Holli 1 4 

Networking in the Job Search HLTH 2101-001 Davis, Camina 1 80 

Networking in the Job Search HLTH 2101-002 Davis, Camina 1 80 

NinerJobNet Orientation ITCS 1200 Frazier, James 1 36 

NinerJobNet Orientation MBAD 6100-001 Boswell, Robin 1 25 

NinerJobNet Orientation MBAD 6100-090 Boswell, Robin 1 54 

Panel Mock Interview MGMT 3160 Ritchie, Lisa 12 76 

Portfolio Importance COMM 3055 Frazier, Holli 1 4 

Professional Development 

CEGR, MEGR, EEGR 

3295 

Thurman, Linda 1 188 

Resume Writing BUSN 2000.H01 Hopkins, Kristine 1 18 

Resume Writing CNS Lassiter, Pam 1 0 

Resume Writing ETGR 3071-007 Cho, Chung-Suk 1 23 

Resume Writing HLTH 4600-001 Harver, Andrew 1 32 

Resume Writing MBA 6100 Boswell, Robin 1 34 

Resume Writing MGMT 3160 Baker, Debbie 2 49 

Resume Writing MGMT 3160-001-004 Dixon-Brown, Melody 1 75 

Resume Writing MGMT 3160-005 Dixon-Brown, Melody 1 25 

Resume Writing MGMT 3160-006 Dixon-Brown, Melody 1 25 

Resume Writing MGMT 3160-007 Baker, D. 1 25 

Resume Writing MGMT 3160-008 Baker, D. 1 25 

35

Resume Writing MGMT 3160-010 Ritchie, Lisa 1 25 

Resume Writing MGMT 3160-011 Ritchie, Lisa 1 26 

Resume Writing SOWK 3685 Barsanti, Amy 1 8 



Resume Writing UCOL 1300-003 Fleischer, Melissa 1 20 

Resume Writing WGST 3020 Finley, Kelly 2 19 

Resume Writing WGST 3230-001 Finley, Kelly 2 38 

Resumes and Cover Letters COMM 3055 Frazier, Holli 1 4 

Resumes and Cover Letters COMM 3136 Rowles, Judith 1 23 

Resumes and Cover Letters COMM 3136 Schmidt, Stephanie 1 20 

Resumes and Cover Letters ECGR 3253, MEGR 3255 

Steve Patterson, Nan 

Bousaba 

1 53 

Resumes and Cover Letters EDUC 3600 Hathcock, Misty 1 35 

Resumes and Cover Letters ETGR 3071-001 Cottrell, David 1 22 



Resumes and Cover Letters ETGR 3071-002 Murphy, Dave 1 25 

Resumes and Cover Letters ETGR 3071-003 Zhou, Aixi 1 25 



Resumes and Cover Letters ETGR 3071-006 Coowar, Rosida 1 22 

Resumes and Cover Letters GRNT 3600-001 Shenk, Dena 1 20 

Resumes and Cover Letters UCOL 1011-001 Calega, Shannon 1 17 

Resumes and Cover Letters UCOL 1011-001 Calega, Shannon 1 16 

Resumes and Cover Letters WGST 3230 Finley, Kelly 1 45 

Strong Interest Inventory BEST Lucas, Terre 1 8 

Strong Interest Inventory BEST Lucas, Terre 1 8 

The Next Steps: Succeeding 

in Your Career 

ENGR 3295 Thurman, Linda 1 110 

The Value of EL ITCS 6160-001 Wilson, Dale-Marie 1 20 

Transfer Seminar UCOL 1011-003 

Cudia, Ben; Cody, 

Rebecca 

15 330 

Transitioning from School to 

Work 

COMM 3055 Frazier, Holli 1 4 

WCIDWAMI Criminal Justice CJUS 3000-001 Coston, Charisse 1 25 

WCIDWAMI History HIST 2100 Johnson, David 1 21 

WCIDWAMI History HIST 2100 Laurent, Jane 1 12 

WCIDWAMI Psychology UCOL 1200-050 Buch, Kim 1 19 

WCIDWAMI Psychology UCOL 1200-051 Buch, Kim 1 21 

What Are Employers Seeking? CJUS 3000-001 Coston, Charisse 1 15 

What Can I Do With A History 

Major? 

HIST 2100 Laurent, Jane 1 11 

What Can I Do With A History 

Major? 

UCOL 1200-021 Massee, Susan 1 17 

What Can I Do With A Math 

Major? 

MATH 3688-001 Harris, Kim 1 30 

What Can I Do With A Math 

Major? 

MATH 3688-002 Harris, Kim 1 36 

What Can I Do With A Physics 

Major? 

PHYS 1000 Trammell, Susan 1 22 

Work-Life Balance UCOL 1011-000 Parsons, Kevin 1 14 

Work-Life Balance UCOL 1011-001 Calega, Shannon 1 14 

Work-Life Balance UCOL 1101 Calega, Shannon 1 20 

Totals 280 5811 

C. Co-sponsored Programs 

Name of Event/Organization Sessions 

Attendance 

Type 

Attendance 

Academic Services Diversity Institute - Faculty Panel 1 Students 42 

Continuing Education (WIA Class-Project Management) 1 Students 8 

36

Continuing Education (WIA Class-Project Management) 1 Students 10 

Continuing Education Career Workshop 1 Students 0 

Dean of Students Family Weekend 1 Students 19 

Dean of Students Volunteer Fair 1 Students 4 

EXPLORE Open House 1 Students 75 

EXPLORE Open House 1 Students 100 

EXPLORE Resource Fair 1 Students 200 

Gamma Iota Sigma Career Day 1 Students 59 

GEAR UP - Multicultural Academic Services 3 Students 110 

Graduate Institute Workshop - Maximizing Search Results Utilizing Career 

and Job Search Technology 

1 Students 5 

Graduate School Orientation - UCC Services Info Table 1 Students 43 

Graduate School Presentation - Strong Interest Inventory Workshop 1 Students 1 

Graduate School Seminar Series: Developing and Managing Your Network 1 Students 3 

Graduate School Seminar Series: The Art of Academic Interviewing 1 Students 4 

Graduate School Seminar Series: The Hidden Job Market 1 Students 14 

Graduate Student Orientation - UCC Services Info Table 1 Students 550 

ISSO - Sophomore Student Consult 1 Students 1 

ISSO - Visiting (India) MBA Student Presentation 1 Students 4 

MBA Reception & Orientation - UCC Services Overview 1 Students 220 

NC Master's and PhD Career Fair 1 Employers 32 

NC Master's and PhD Career Fair 1 Students 2 

NC State Engineering Career Fair 1 Students 25 

Orientation Counselor Training (Resource Fair; for SOAR) 1 Students 60 

RMI Career day (Gamma Iota Sigma sponsored) 1 organizations 13 

RMI Career day (Gamma Iota Sigma sponsored) 1 Students 101 

SAFE Panel (sponsored by SAFE) - How to work with Your Professors 1 Students 50 

SOAR Parents Presentation - Freshman 6 Students 194 

SOAR Parents Presentation - Freshman 5 Students 121 

SOAR Presentation - Transfer Students 2 Students 66 





SOAR Resource Fair - Freshman 6 Students 355 

SOAR Resource Fair - Freshman 5 Students 324 

SOAR Resource Fair - Transfer Students 2 Students 43 



SOAR Table Fair 1 Students 55 

Student Affairs/ISSO - Pakistan Intern Host 1 Students 1 

Super Saturday - Fall 2009 Career Development Series 1 Students 45 

UNC Charlotte Resource Night 1 Alumni 17 

University Advising Center – Getting into Business 1 Students 12 

Totals 74 

3282 

D. Outreach Programs 

Name of Event/Organization Sessions Attendance 

"Transfer Talk" at CPCC Central - UCC Services for Pre-transfer Students 1 46 

"Transfer Talk" at CPCC Central - UCC Services for Pre-transfer students 1 20 

"Transfer Talk" at CPCC Levine - UCC Services for Pre-transfer Students 1 71 

"Transfer Talk" at CPCC Levine - UCC Services for Pre-transfer Students 1 40 

Accounting Picnic - Recruitment 1 125 

Alpha Phi Alpha Fraternity - Online Registration & Careers 1 20 

Alumni Career Coaching Sessions - Career Transition and Job Search 1 12 

American Marketing Association (AMA) Student Chapter - UCC Services Overview 1 13 

American Society of Mechanical Engineering Student Conference - Job Search 

Presentation/Table 

1 32 

American Society of Professional Engineers (ASPE) Business Meeting - Resumes and Cover 

Letters 

1 17 

37

Ask a PCA: Lynch Hall - Q&A 1 10 

Ask a PCA: Student Union - Q&A 1 8 

American Society of Mechanical Engineering Meeting - Resumes and Networking 1 23 

AVID Outreach Day 1 300 

Belk College of Business Graduation Seminar 1 7 

Belk College of Business Social - Outreach 1 10 

Beta Alpha Psi - Etiquette and Professionalism 1 28 

Beta Alpha Psi - Job Search 1 23 

Beta Alpha Psi Meeting - Thank You Presentation 1 23 

Black Student Union - Career Options 1 110 

BSU Freshman Convocation: PCAs - University Career Center 101 1 45 

Career Development Moment Outreach - Flyers 1 200 



Career Value Book 1 7 

Careers in Student Affairs 1 20 

College of Computing & Informatics - CyerSecurity Symposium 2 100 

College of Engineering - Etiquette Dinner 1 80 

College of Engineering - Explore Open House 1 135 

College of Engineering - MAPS Mini Session 3 12 

College of Engineering - MAPS Speed Mentoring Reception 1 58 

College of Engineering Freshman Learning Community - Hawthorn Hall 1 175 

College of Engineering Freshmen Learning Community - Alternative Majors & Careers 

Outside Engineering 

1 1 

College of Engineering Mock Interviews - ENGR 3295 2 175 

College of Engineering PD Day - Job Search Success 2 89 

College of Engineering Picnic 1 1300 

College of Engineering Senior Design Mid-Year Presentation 1 115 

Continuing Education - Introduction to UCC Services Overview for Project Management 

Class 

2 23 

Continuing Education Project Management Class - UCC Services Overview 1 10 

Education Career Day - Job Search Success 1 50 

Education Career Day - Job Search Success 2 100 

Education Spring Professional Day (Myra Dietz) 2 67 

Employ Advisory Council Career Advisor Panel 1 14 

Faculty Meet & Greet - Liz Fitzgerald Learning Community 1 30 

FMA - UCC Services Overview 1 9 

FMA Mock Interview Day - Interviewing 1 25 

Gamma Iota Sigma - NinerJobNet Orientation 1 14 

Gamma Iota Sigma - UCC Services Overview/NJN 1 40 

Institute of Electrical and Electronics Engineers Southeast Conference - Professional 

Development for Engineering Majors 

2 19 

Job Search Group - Career Planning & Job Search Strategies for Seniors & Recent 

Graduates 

5 11 


Graduates 

1 14 


Graduates 

5 20 


Graduates 

5 17 

MACC Orientation - Recruitment 1 75 

Masters in Health Administration Students Orientation - UCC Services 1 12 

MBTI Workshop for SOAR Orientation Counselors 1 25 

Meet the Firms - Recruitment 1 250 

New Faculty Orientation - UCC Services Info Table 1 35 

National Society of Black Engineers - Resumes and Cover Letters 1 16 

National Society of Black Engineers & United Black Professionals - Resumes & How to 

Work a Conference 

1 23 

Outreach Table: Career Expo - UCC Services Overview 1 270 

Outreach Table: UCC - Career Expo 1 30 

Overview of State Department/ US Foreign Service Exam Prep 1 56 

Panel Discussion for Psychology/SW/Counseling - How to Prepare for Career Opportunities 1 39 

38

Part-Time Job Fair Info Table - UCC Services 1 218 

PCA Outreach: Senior "SitDown" 2 13 

PCA Outreach: College of Ed, Library, CHHS - Education Career Fair (job fair tips) 5 340 

PCA Outreach: Library, Union - UCC Services Overview 2 60 

PCA Outreach: 100 Black Women Organizations - Resumes 1 7 

PCA Outreach: 901 Place - Resumes 1 0 

PCA Outreach: Alpha Kapa Psi - Job Search 1 28 

PCA Outreach: Basketball Game - Pom-pom Giveaways 1 150 

PCA Outreach: Delta Sigma Theta - UCC Services for Graduating Seniors 1 75 

PCA Outreach: Fretwell - Career Expo 1 200 

PCA Outreach: Fretwell - Info for Undergrads 2 166 

PCA Outreach: Groove Phi Groove - Resumes 1 20 

PCA Outreach: Holshouser Hall - Resumes 1 4 

PCA Outreach: Hunt Village - Resumes 1 5 

PCA Outreach: Martin Village/Phase 3 - Resume Critiques 1 6 

PCA Outreach: National Society of Collegiate Scholars - Exploring UNC Charlotte Majors: 

UCC Services 

1 60 

PCA Outreach: NOW (student union) Relaxation Night - Services and Programs 1 35 

PCA Outreach: Part-Time Job Fair 3 600 

PCA Outreach: Prospector - Career Expo and Resume Critiques 1 53 

PCA Outreach: Public Service Career Fair 1 142 

PCA Outreach: Public Services Career Fair 1 135 

PCA Outreach: RDH - Majors Day 1 55 

PCA Outreach: Scott Hall Etiquette Dinner - Interviewing Skills 1 15 

PCA Outreach: Student National Education Association - Finding a Teaching Job Abroad 1 16 

PCA Outreach: Student Union - Career Expo 1 100 

PCA Outreach: Student Union - Majors Day 1 40 

PCA Outreach: Student Union - Public Service Career Fair and Resume Critiques 1 48 

PCA Outreach: Student Union, Belk Tower - EL Fair (resume info) 4 200 

PCA Outreach: Student Union, Library, etc. - Spring Career Expo 3 184 

PCA Outreach: Student Union, Library, Prospector - Spring Career Expo 3 335 

PCA Outreach: Sycamore Hall - "Wanna Look Good?": Resumes and Critiques 1 5 

PCA Outreach: UCC - Info for Graduating Seniors 2 39 

PCA Outreach: Union, Belk Tower, UCC - Mock Interview Day 4 195 

PCA Outreach: Various Locations - Majors Day 2 400 

PCA Residence Hall Programming: Chi Omega - Resumes 1 4 

PCA Residence Hall Programming: Holshouser Hall - Resumes 1 8 

PCA Residence Hall Programming: Laurel Hall - Resumes 1 11 

PCA Residence Hall Programming: Oak Hall - Choosing a Major 1 4 

RA Leadership Conference - Graduate School, Resumes, and Transferable Skills 1 65 

RA Program by PCAs: Holshouser - Resumes 1 5 

RA Program by PCAs: Hunt Village - Professional and Career Development 1 7 

RA Program by PCAs: Oak Hall - Resume and Interview Techniques 1 16 

RA Program by PCAs: RDH - Career Center 101 1 65 

RA Training - UCC Services 1 220 

Resumes and Ice Cream Sundaes - Sanford Hall 1 22 

Richmont Graduate School - UCC Services Overview 1 5 

SAFE - How to find A Job in the Current Market 1 34 

SAFE Welcome Orientation - Panel Participant 1 115 

Scott Hall - Job Search 1 5 

Sherman Straight College of Chiropractic Medicine - Admissions 2 3 

Society of Women Engineers 1 3 

Sophomore Summit - Job Shadowing 1 9 

SOS Mentor Training - Overview of UCC Services 1 20 

SOS Mentors UCC Services Overview Training 1 15 

STORM (Student Organization for Meteorology) - Resumes & Cover Letters 1 18 

Student Organization Mailboxes - Career Expo Flyers 1 300 

Student Teacher Orientation - UCC Services 1 165 

Student Teacher Orientation - UCC Services for student teachers 2 250 

Student Union Outreach: Resumes and Cover Letters 2 55 

Study Abroad Organization - Incorporating Study Abroad Experience on a Resume 1 12 

39

Theta Tau Professional Engineering Fraternity 1 68 

Triangle Fraternity 1 45 

Triangle Fraternity - Etiquette and Professionalism 1 3 

UCC Table at Career Expo - UCC Services Overview 1 40 

UNC Charlotte Office of University Relations and Community Affairs - Choosing Your Major 1 93 

US Marshals Info Session - Overview of US Marshals 1 24 

UTOP - UCC Services Overview 1 28 

WOW Open House - UCC Tours 1 158 

Totals 177 10797 

E. Employer Information Sessions 

Fall 2009 Sessions: 

Employer Sessions Attendance 

Band of America 1 75 

Central Intelligence Agency 1 21 

Deutsche Bank Global Technologies 1 22 

Duke Energy 1 21 

Fidelity Investments 1 6 

General Electric 1 21 

Living Well Health Solutions 1 2 

NAVAIR 1 21 

Office of Comptroller of Currency 1 5 

Peace Corps 1 4 

Premier Inc 1 6 

SCANA 1 31 

UGA Graduate School 1 25 

US Marshal 1 24 

Vanguard 1 25 

Warner Robins Air 1 5 

Western Summit 1 18 

Totals 17 332 

Spring 2010 Sessions: 


Bank of America 1 65 

Blue Ridge Analytics 1 8 

BMW 1 47 

Democracy North Carolina 2 39 

Duke Energy 1 53 

Duke University 1 6 

Fidelity Investments 1 21 

NAVSEA Warfare Centers 1 0 


Piedmont Natural Gas 1 14 

Premier Inc 1 23 

Richmont Graduate University 1 0 

US Department of State 1 56 

US Navy 1 6 

Totals 15 352 

40

Employer Information Tables 2009-2010 



Sherwin Williams 1 25 

Totals 3 54 

Information Sessions and Tables Scheduled: 35 

Student Attendance: 744 

Job Location and Development (JLD) Information Tables: 


Carowinds 1 35 

Girl Scouts 1 0 

Mecklenburg County Parks and Recreation 1 0 

Universal Circulation Marketing 1 35 

Totals 4 70 

Information Sessions and Tables Scheduled: 4 

Student Attendance: 70 

Significant decrease in Employer Information Sessions 

Typical reflection of a down economy 

41

F. Individual Assistance 

Total Appointments: 2,613 Actual 3,486 Scheduled 2,717 Drop-ins 

Total No-Show Appointments: 348 Academic Building Drop-ins 

Total Cancelled Appointments: 283 (College of Arts & Arch.) 0 

Total Rescheduled Appointments: 242 (College of Lib. Arts & Sci.) 0 

Drop-Ins: Scheduled Block Times: 2,717 (College of Ed) 19 

Counseling Phone Consultations: 2,015 (College of Engineering) 368 

Counseling Email Consultations: 400 (College of C & I) 5 

Counseling for unscheduled drop-ins: 132 (College of Business) 77 

Assistance Tracking in NinerJobNet 

Month Appointments No Shows Cancellations Rescheduled Actual Drop-ins 

May 202 13 13 13 163 119 

June 167 20 12 13 122 93 

July 184 15 17 14 138 112 

Aug 243 19 10 18 196 161 

Sept 399 35 31 31 302 371 

Oct 451 47 50 23 331 272 

Nov 368 40 31 30 267 240 

Dec 245 24 23 23 175 128 

Jan 251 22 20 10 199 302 

Feb 285 30 20 22 213 364 

March 348 35 34 22 257 280 

April 343 48 22 23 250 275 

Totals 3486 348 283 242 2613 2717 

Breakdown by classification of actual appointments 

Classification A+AR LAS BU ED EN HS CCI UC UN Totals 

Freshman 10 118 48 3 68 9 12 32 123 423 

Sophomore 4 110 99 12 54 17 14 18 57 385 

Junior 2 193 205 9 76 25 14 5 34 563 

Senior 8 251 231 6 97 39 22 1 18 673 

Master’s Candidate 1 51 68 23 26 30 52 0 28 279 

Doctoral Candidate 0 2 0 5 7 2 4 0 1 21 

Alumni 1 52 33 3 10 1 5 0 3 108 

Other 2 31 13 2 8 8 0 0 3 67 

Not Specified 0 4 5 0 3 1 0 0 81 94 

Total 28 812 702 63 349 132 123 56 348 2613 

42

Breakdown by gender of actual appointments 

Gender A+AR LAS BU ED EN HS CCI UC UN Totals 

Female 12 202 222 11 187 15 84 29 22 784 

Male 11 296 200 36 48 85 15 27 26 744 

Not Specified 5 314 280 16 114 32 27 0 297 1085 

Totals 28 812 702 63 349 132 126 56 345 2613 

Breakdown by actual appointment type: 

Appointment Type A+AR LAS BU ED EN HS CCI UC UN Totals 

Career Exp. - Career Options 2 202 124 9 41 29 13 14 95 529 

Career Exp. - Career Prospector 0 33 14 3 3 7 3 2 15 80 

Career Exp. - Cert or Lic 0 0 0 0 0 0 0 0 0 0 

Career Exp. - Change of Major 2 20 23 4 4 4 1 15 41 114 

Career Exp. - Discover/Focus/Bridges Results 0 3 8 0 0 0 0 0 4 15 

Career Exp. - Self Assess.-Undecided 2 15 7 1 2 2 0 1 6 36 

Career Exp. - Career Leader Inter. 0 0 0 0 0 0 0 0 0 0 

Career Exp. - Informational Interview 0 2 0 0 1 0 0 0 0 3 

Career Exp NJN - Usage Question 0 1 1 0 1 0 2 0 1 6 

Career Exp. - Part-Time Job (JLD) 0 5 2 0 2 0 1 0 0 10 

EL - NJN-Empl. Contact Questions 0 6 5 0 2 1 0 0 1 15 

EL - Eligibility/Registration Process 0 83 75 3 41 11 39 3 21 276 

EL - Learning Objectives 0 1 9 0 1 1 15 0 1 28 

EL - Ethical Questions 0 0 2 0 0 0 0 0 0 2 

EL - Interviewing - Mock Interview 0 4 10 0 5 0 2 0 0 21 

EL - Interviewing - OCI 0 1 1 0 0 0 0 0 0 2 

EL - Interviewing - Styles/Technique 0 0 3 0 0 0 0 0 0 3 

EL - Job Search 1 9 15 0 31 1 0 4 1 62 

EL - Job Search Letters (CL/TY/L/DL) 0 3 4 0 15 0 0 0 1 23 

EL - Resume Assistance - Res Critique 1 26 43 1 20 3 5 1 8 108 

EL - Post Grad. Internships 0 1 4 0 1 0 0 0 0 6 

EL - Status Update 0 0 0 0 0 0 0 0 0 0 

EL – Opp. Out of NJN 0 8 4 0 5 2 0 0 2 21 

Grad. School - Exploration 0 11 6 0 6 2 3 0 5 33 

Grad. School - Statement of Purpose 1 1 0 0 0 0 0 0 0 2 

Job Search 3 58 76 9 18 6 3 2 13 188 

Job Search - NJN - Empl. Contacts 0 1 0 0 1 0 0 0 0 2 

Job Search - NJN - FT Search Post Grad 1 31 29 4 40 3 1 0 8 117 

Job Search - NJN - Usage Questions 0 8 4 0 3 0 2 0 0 17 

Job Search - Interviewing - MI 2 25 34 1 20 14 7 0 9 112 

Job Search - Interviewing - Styles/ Tech. 0 4 3 0 3 0 1 0 3 14 

Job Search - Letters (CL/TYL/AL/DL) 0 4 5 0 2 1 0 0 0 12 

Job Search - Ethical Questions 0 0 0 0 0 0 0 0 0 0 

Job Search - Resume Assist - CV 0 1 1 0 0 0 0 0 0 2 

Job Search - Resume Assist - RC 2 113 105 6 57 34 25 3 26 371 

MBTI Interpretation 5 48 31 9 6 8 1 2 25 135 

Strong Interpretation 6 88 50 13 18 4 1 12 56 248 

Totals 28 816 698 63 349 133 125 59 342 2613 

Over 66% sought career decision making 

internship in career assessment assistance. 

43

Customer Service Desk Contacts: 30,169 

Customer Service Desk Voice Mail: 741 Alumni: 24 

Customer Service Desk Phone Calls: 13,464 *Community: 12 

Customer Service Desk Contact: 13,651 DCCEAP: 0 

Library Usage: 938 Credentials: 0 

Computer Lab: 1,339 Reciprocals: 0 

Month 

Voice 

Mail 

Phone 

Calls 

Desk 

Contacts 

Alumni Library 

Computer 

Lab 

Community Total 

May 26 596 538 0 29 72 0 1261 

June 35 523 510 0 38 66 0 1172 

July 71 547 436 0 23 45 2 1124 

Aug 52 920 934 0 68 95 6 2075 

Sept 88 1201 1475 5 144 179 3 3095 

Oct 92 1695 1931 9 131 150 0 4008 

Nov 150 1468 1349 3 103 119 1 3193 

Dec 38 800 786 0 52 77 0 1753 

Jan 63 1407 1514 0 59 122 0 3165 

Feb 61 1556 1601 0 108 168 0 3494 

Mar 35 1452 1318 0 85 108 0 2998 

Apr 30 1299 1259 7 98 138 0 2831 

Totals 741 13,464 13,651 24 938 1,339 12 30169 

*Community number includes DCCEAP, Credentials, and Reciprocals 

44

G. Full Time and Experiential Learning 

Resumes mailed/resume referrals 43,475 Includes fairs 

Employer requests for resume referrals 297 

New employers requesting 219 

Total Active Organizations in NinerJobNet 8,932 

Web book employer request 23 

Positions listed directly through office: 

National Experience Postings 2,031,937 

UCC Experience Postings 6,006 

Full-time job postings (UCC Web) 801 

JLD – part-time jobs listed 1,295 

Experiential Learning 778 

On-Campus Interviews conducted 2,916 - includes EL/FT/JLD/Fairs 

Career Fairs 11,781 - vacancies reported by employers 

evaluations 

Web/Homepage Activity Annual To Date 

Homepage 174,506 1,296,267 

Employers 39,935 148,387 

Student Page Hits 199,620 908,581 

Faculty 20,482 63,291 

NinerJobNet 26,559 516,968 

49er Express (My Future) 17,760 124,728 

DISCOVER (cancelled due to budget and switched to Focus2) 0 6,779 

Focus2 2,151 3,788 

E-leads 921 4,433 

Bridges (began June 2007) 1,189 3,211 

Career Search (cancelled in May 2009 due to budget) 3 5,124 

Career Spots (cancelled in July 2009 due to budget) 20 451 

Optimal Resume (began June 2007) 465 2,001 

Alumni Module 2,544 4,848 

NinerJobNet Student Registrants By College 

Registrants Fresh Soph. Junior Senior Alumni Other Master PhD Total 

Architecture 9 21 25 129 32 11 11 0 238 1.61% 

Arts and Science 127 254 566 1950 616 158 419 40 4,130 27.91% 

Business 52 144 642 2500 727 140 867 7 5,079 34.32% 

Education 19 44 47 112 30 20 164 5 441 2.98% 

Engineering 47 130 420 1064 248 56 478 98 2,541 17.17% 

CCI 93 61 90 344 14 34 610 60 1,306 8.82% 

Health & Human 47 79 88 102 15 31 86 3 451 3.05% 

University College 73 47 19 5 0 0 0 0 144 

Undecided 60 63 64 122 30 24 100 7 470 3.18% 

Totals 527 843 1961 6328 1712 474 2735 220 14,800 100.00% 

14,800 3.56% 5.70% 13.25% 42.76% 11.57% 3.20% 18.48% 0.05% 100.00% 

No Info Provided 

17,747 

Other is not included in the total % 

45 

2946 

2,944 16.59%

H. Career Prospector Program 

Sponsor Contact Information New Sponsor(s) Enrolled 2009-2010: 11 

Total Sponsors in Program: 85 

Company Job Title 

Appian International Research President/PharmD 

Carolina Raptor Center Director of Education 

Chasity K. Adams, Psy.D. Psychologist 

Dr. Kevin Lawing, DDS Dentist 

Express Med Emergency Clinic Physician Assistant 

JohnBeckSpeaker.com Motivational Speaker/Trainer 

Keller Williams Realty Realtor/Broker 

Musacchio Chiropractic Chiropractor 

Office of Congressman Brad Sherman Deputy Communications Director 

Office of Sustainability: UNC Charlotte Sustainability Coordinator 

Walgreens Store Manager 

Career Prospector Student Development and Enrollment YTD Student Registrants: 201 

College FR SO JR SR GR PB Total 

ARCH 0 1 0 3 0 0 4 

ARTS 2 6 17 51 5 10 91 

BUSN 3 2 11 22 6 2 46 

CCI 0 1 3 2 4 0 10 

CHHS 1 2 4 13 3 0 23 

EDUC 0 1 3 2 4 0 10 

ENGR 0 0 1 1 2 1 5 

UCOL 1 2 0 0 0 0 3 

UNDS 0 0 0 0 7 0 9 

Totals 7 15 39 94 31 13 201 

46

I. Strong Interest Inventory YTD Student Registrants: 692 

College FR SO JR SR GR PB SP NS Total 

ARCH 5 6 1 0 0 0 0 0 12 

ARTS 52 39 38 34 4 4 0 0 171 

BUSN 24 13 22 24 3 1 0 0 87 

CCI 9 3 4 0 13 0 0 0 29 

CHHS 10 9 5 1 0 0 0 0 25 

EDUC 45 26 7 2 4 1 0 0 85 

ENGR 26 9 2 1 0 0 0 0 38 

UCOL 137 38 7 1 0 0 0 0 183 

UNDS 0 0 0 0 3 0 3 56 62 

Totals 308 143 86 63 24 6 0 56 692 

J. Myers Briggs Type Indicator YTD Student Registrants: 354 

College FR SO JR SR GR PB SP NS Total 

ARCH 0 5 1 2 0 0 0 0 8 

ARTS 9 30 41 36 1 5 0 0 122 

BUSN 4 7 13 15 10 1 0 0 50 

CCI 2 1 4 2 9 0 0 0 18 

CHHS 3 6 1 2 0 1 0 0 13 

EDUC 3 18 7 5 29 0 0 0 62 

ENGR 1 4 1 1 0 0 0 0 7 

UCOL 14 9 4 0 0 0 0 0 27 

UNDS 0 0 0 0 1 0 1 45 47 

Totals 36 80 72 63 49 7 0 45 354 

K. FOCUS-2 YTD Student Registrants: 1,033 

College FR SO JR SR PB GR NS Total 

ARCH 7 8 1 5 1 1 0 23 

ARTS 55 55 80 57 8 3 0 258 

BUSN 65 41 38 21 1 3 0 169 

CCI 7 5 2 5 0 2 0 21 

CHHS 29 25 19 56 4 2 0 135 

EDUC 10 14 9 4 0 8 0 45 

ENGR 4 6 8 3 2 2 0 25 

UCOL 144 67 25 0 0 0 0 236 

UNDS 2 0 0 0 0 1 118 121 

Totals 323 221 182 151 16 22 118 1,033 

2,080 Total Registrants 

47

II. ON CAMPUS INTERVIEWS: 

(See also the 9 Year Comparison charts on pages 21-23 of Appendix A) 

Spring Spring Spring Spring Spring Spring Spring Spring 

2010 2009 2008 2007 2006 2005 2004 2003 

Companies Participating 37 38 51 60 32 63 41 37 

Companies Cancelled 1 8 8 7 4 5 6 9 

# of Actual Interview 

Schedules (EL & FT) 

68 59 80 64 43 88 33 52 

# of Possible Interviews 

(EL & FT) 

502 393 505 545 258 640 370 484 

# of Actual FT Interviews+ 302 195 311 358 151 500 269 314 

# of Actual EL Interviews+ 191 144 140 129 84 44 27 65 

% of Schedules Filled+ 98% 86.2% 89.3% 89.3% 91.1% 85.0% 80.0% 78.0% 

Resume Referrals 

(EL & FT & Fairs) 

17,004 11,112 25,372 17,184 6247 2034 2542 NA* 

Companies Referred 

(EL & FT& Fairs) 

236 277 591 492 169 60 94 NA 

Fall Fall Fall Fall Fall Fall Fall Fall 

2009 2008 2007 2006 2005 2004 2003 2002 

Companies Participating 63 75 72 63 61 67 51 35 

Companies Cancelled 7 15 11 16 10 7 5 7 

# of Actual Interview 

Schedules (EL & FT) 

90 102 121 103 81 45 81 65 

# of Possible Interviews 

(EL & FT) 

762 706 948 764 679 705 722 662 

# of Actual FT Interviews+ 446 548 743 698 644 483 556 552 

# of Actual EL Interviews+ 270 127 86 18 12 121 57 N/A 

% of Schedules Filled+ 94% 96% 87.4% 93.7% 96.6% 85.7% 84.9% 83.0% 

Resume Referrals 

(EL & FT & Fairs)+ 

Companies Referred 

26,471 28,689 30,267 10,624 6399 4894 1381 NA 

(EL & FT, & Fairs, also 

includes summer) 

223 554 766 450 199 218 63 NA 

Overall Interviews 

2009/ 

2010 

2008/ 

2009 

2007/ 

2008 

2006/ 

2007 

2005/ 

2006 

2004/ 

2005 

2003/ 

2004 

2002/ 

2003 

Full-Time Conducted 748 743 1054 1,056 795 983 822 849 

EL Conducted 

(includes EL Fair) 

696**** 657*** 600*** 629*** 96 165 84 65 

Career Expos (excludes EL 

Fair) 

1472**** 1299*** 1956*** 4314*** 16 196 76 17 

Total Possible** 2971**** 2784*** 3783*** 6105*** 953 1541 

Totals Actual Interviews 2916**** 2699*** 3610*** 5999*** 907 1344 982 931 

Total Resume Referrals 43,475 39,801 55,639 27,808 23111 6928 3923 NA 

Total Companies receiving 

referrals 

459 831 1357 942 664 278 157 NA 

*Semester summaries of resume referrals for these academic years are not available; annual totals were calculated. 

**Total Possible and Actual is calculated by EL, FT and Expo possible interviews. 

***Includes interviews that took place at EL Fair/Career Expos booths based on employer reports on Fair Evaluations. 

****Based upon actual interviews that took place after the fairs or the UCC office. 

+Prior to the 2005-2006 reporting cycle, actual FT interview totals included actual EL interviews, which were separated for 

highlight purpose. In this reporting cycle, the totals are separate, and have been added together for percent calculations. 

…98% Interview Schedules Were Filled 

48

II. B. Career Fairs 

Career Expo – Fall 2009 

(September 16, 2009) 

Career Expo – Spring 2010 

(April 7, 2010) 

Education Job Fair – Spring 2010 

(February 26, 2010) 

Mock Interview Day 

Career Fair # of Sessions Attendance 

EL/Part-Time Job Fair Spring 2010 

(February 12, 2010) 

JLD (Part-Time) Job Fair – Fall 2009 

(August 26, 2010) 

Majors Day – Fall 2009 

(October 21, 2009) 

N.C. Master’s and PhD Career Fair 

(Fall 2009) 

Public Service Fair – Fall 2010 

(October 6, 2009) 

Date Student Participation Attendance 

ENGR 3295 Mock Interview Day 175 

12 Companies 

21 Employers 

Mock Interview Day 101 

13 Companies 

22 Employers 

Total 276 

25 Companies 

43 Employers 

49 

1 

1 

1 

1 

1 

1 

1 

1 

*66 Organizations 

162 Recruiters 

1001 Students 

176 Alumni 

**83 Organizations 

191 Recruiters 

989 Students 

119 Alumni 

44 Organizations 

92 Recruiters 

467 Students 

14 Alumni 


93 Recruiters 

644 Students 

56 Alumni 


44 Recruiters 

604 Students 

11 Alumni 

37 Faculty 

483 Students 

0 Alumni 


1 Students 


44 Recruiters 

392 Students 

64 Alumni 

Totals 8 4,581 Attendees*** 

*170 career fairs held in Fall 2009 using Experience’s career fair module had an average of 50 organizations per fair. 

**192 career fairs held in Spring 2010 using Experience’s career fair module had an average of 46 organizations per fair. 

***Attendees total includes alumni.

III. EXTERNAL CONTACTS & PROGRAMS 

A. Individual Employer Meetings Total: 565 

Organization Name Contact Name 

22 Squared Jackson, Chanel 

3 D Systems Branum, Sally 

AAA Criswell, Spencer 

Academic Achievers/S&L Consultants Martin, Jeremy 

Acuity Information Systems Nunnery, Keith 

Advanced Digital Systems Kapur, Ash 

Advanced Energy Gardner, Karen 

Advanced Mission Systems Buitenhuys, Bill 

Advocates Insurance Co. McPherson, Danny 

Aflac Meredith 

Aiken Technical College Griffin, Amy 

Ajilon Engineering Buckley, Matt 

Ajilon Engineering Vandelinde, Moira 

Alexander County Young, Robin 

Allegro Foundation Hoover, Shanna 

Altec Diaz, Adam 

American Cancer Society Dove, Kelsey 

American Tire Distributors Martin, Tracy 

America's Choice Home Inspecting Adams, Amika 

Americorp Rodregis, Jose 

Analog Devices Lanford, Jonathan 

Anita Shaw Recruiting Scriven, Tuwana 

Anthony Foxx Campaign Johnson, Jane 

Apex Energy Bush, Josh 

Appian International Research Harris, Grier 

AREVA Causey, David 

AT&T Coan, Kim 

AT&T Lanham, Todd 

ATP Flight School Mike 

Author Muller, Charlotte 

AXA Equitable Argula, Jose 

AXA Equitable Advisors Lake, Martin 

Bank of America Kousaise, Marissa 

Bank of America Taylor, Ashley 

Bank of America Hiegel, Lauren 

Bayada Nurses Simpson, Julie 

Bayada Nurses Tutt-Francis, Vanessa 

Bayview Loan Servicing Joann Snyder 

Beef Jerky Outlet Mieshner, Laura 

Behavioral Health Hicks-Fu, Maria 

Belk O'Hanlon, Jeff 

Bethel Presbyterian Church Knox, Gail 

Better World Publishing Willis, Angela 

Birthday Blessings Haas, Janet 

Bissell Companies Huskins, Brian 

Blachford Wehnert, Jim 

Blue Grass Marketing Daley, Sharon 

Blue Nano Heimbach, David 

Blue Stone Advisory Panagio, Ron 

Bluegrass Promotional Marketing Dailey, Sharon 

Bluestar Silicoes Deal, Travis 

BMW Smith, Ethan 

BMW Manufacturing Hyder, Laura 

BMW Premier Rep Gary, Robert 

Boomtown CIO Baiz, Fred 

Boulevard Hill, Ashley 

50

Bridgewater Capital Group Widener, Hunter 

Cabarrus County Nunn, Susan 

Cabarrus Health Alliance Horne, Mary 

Campbell University School of Pharmacy Usina, Abbie 

Camping World Truck Series Topazio, Tanya 

Capital Advisor Group Debbie 

Capital Creek Development Church, Brad 

Career Value Generation Uter, Will 

Carmen Carmen Salon Jefferson, Ann 

Carolina Raptor Center Merewood, Heather 

Carolina Community Services Austin, Michelle 

Carolina Medical Lab Sauder, Marlene 

Carolina MSDC LeQuerica, Beatriz 

Carolina Raptor Center Merewood, Heather 

Carolina Small Business Administration Sarder, Sean 

Carolina Spring Messer, Diana 

Carolina Spring Spa Massey, Dianne 

Carolina Springs Auto Car Wash Messer, Diana 

Carolinas Construction Services T., Matt 

Carolinas Medical Center Jackson, Shannon 

Carolinas Medical Center DeSilva, Barbara 

Carolinas Physicians Network Sobolowski, Susan 

Carolinas Wealth Management Barnette, Barry 

CaselifeSoftware Calello, mark 

CATS/NCDOT Employee 

CB Richard Ellis Bailey, Samarya 

CBH Lauren Esleck 

CBL David 

CBS Radio Gray, Rebecca 

Celgard Bowron, Jennifer 

Celgard Wortman, Debbie 

Center for Community in Transition Combs, Sara 

Center for Inquiry Based Learning Guttenberger, Todd 

Central Piedmont Community College Nash 

Ceramic Recruiters Goodell, Bob 

Charlotte Mecklenburg Police Department Minesslae, Melinda 

Charlotte Museum of History MacDonald, Brandi 

Charlotte Radiology Raible, Rob 

Charlotte Regional Visitor's Partnership Colsen, Renee 

Charlotte WebPROS, Inc Curiel, Raechel 

Charlotte WebPROS, Inc De Largy, Raechel 

Chasity Adams Psy.D. Adams, Chasity 

Chasity Adams, Pyschologist Adams, Chasity 

ChicFilA Hunterbee, Lisa 

Chief Supply Company Gusi, Kristen 

Childproof Advice Wren, Marojoire 

Children's Home Society Wilkins, Renee 

Chiron America Kozina, Amy 

Chiron America Holtzhauer, Norm 

CIA Francis 

CIA Joseph 

City of Charlotte Smyre, Charles 

City of Charlotte McDowell, Ed 

City of Charlotte Dones, Rod 

Clariant Corporation Marlow, Tricia 

Clean Pro Restoration O'Neil, John 

Clear unknown 

Clickcom.com Smawskie, John 

CMC University Hospital Drayton, Monifa 

Cobble Trench Safety Barnhardt, Steve 

Coca Cola Consolidated Bottling Johnson, Michelle 

51

Coca-Cola Consolidated Darlene 

Cogdell Spencer Pintenski, Karen 

College Planners, Inc. Hartley, Elizabeth 

Colvale and Snow Law Garcia, Erika 

Community Impact Productions Contact 

Composite Resources Brock, Donnette 

Connextions Joelle 

Consultedge, Inc Walsh, Gregory 

Controls Southeast Gordon, Kristina 

Convergys, GM-OnStar Green, Tracy 

Cool Coyotes Foster, Samantha 

Cooper Wiring Kim 

Cooper Wiring Devices Bradley, Mary 

Corder Phillips Podair, Elisabeth 

Coretek Dunlap, Bob 

Crutis Media Pruden, Christy 

CSI Moreland, Keith 

Daktronics Deatherage, Tracy 

Danaher Tool Group Wellington, Nicole 

Dassault Systems North America Burson, Adrea 

Davidson, Holland, Whitesell Cami 

Davis Capital Group Kitridge, Karen 

Davis Capital Group Husain, M. 

Davita Love, Calista 

Davita Dialysis Sulivan, Michelle 

DayMark Recovery Werstlein, Robert 

DCG Commercial Lear, Cara 

Deloitte Colleen 

Democracy America Dawkins, Robert 

Deutsche Bank Sullivan, Brianne 

Diagnostic Devices Rizzo, John 

Dick’s Sporting Goods Slusser, Gary 

Discovery Place Dorsey, Gay 

Discovery.com Levy, Jenna 

Dixon Hughes Kelli O’Lean 

Dixon Quick Coupling McCabe, Crystal 

Do My Part Specner, Mike 

DoThisGetHired.com Lyden, Mark 

Duke Energy Phillips, Bill 

Duke Energy McDonald, Dave 

Duke Energy Whisenant, Marilyn 

Duke Energy Tardy, Jennifer 

Duke Energy Haynes, Renee 

Easy Draft Hickman, Kevin 

Easy Draft Johnson, Rick 

Eaton Corporation Grigoryev, Yevgeniy 

EcoMaids Jordan, Hope 

EDFund Sturdivant, Corey 

Electrical Distributors Inc. Smith, Jack 

Elsewhere Collaborative Scheer, George 

Emergency Medicine Scribe Systems Zapalac, Ellen 

Emergency Medicine Scribes Systems Zapalac, Ellen 

Emergency Scribe Systems Stack, Carla 

Energy Sports and Fitness Arnett, Adam 

Entry-Point Kain, Betty 

EPRI McKee, Marty 

Eric Little CPA Little, Eric 

Erie Insurance Janice 

Evonik Swinfen, Melanie 

Express Medical Emergency Clinic Matthews, Renee 

Express Recruitment Professionals Holder, Shikira 

52

Family Care Solutions Schuler, Tiffany 

Farrin Rahm, J. 

Fastenal Moore, Matt 

Fastenal Mensendiek, Doug 

Federal Bureau of Prisons Karge, Jonathan 

FFGroup Mark 

Fifth Third Processing Center Tracy 

First Citizens Bank Jack, Sandra 

Flowers Ministries Inc Mosley, Elizabeth 

Focus Physical Therapy Judith 

Fortune High Tec Ridge, Dave 

Fortune Hi-Tech Marketing Rich, David 

Foundation Financial Group Scarrow, Mark 

Foundation Financial Group Brodsky, James 

Frito Lay Lewis, Euston 

Frito-Lay Lewis, Eric 

GAI Employee 

GAI Consultants McAlfresh, Bob 

GE Fonville, Cathleen 

GE Energy Santos, Paul 

Genesis Project Grier, Sylvia 

GKN Sinter Metals Mangiapane, Nicole 

Global Endowment Burns, Andrew 

Goodrich Strowman, Ryan 

Goodwill Industries of the Southern Piedmont Adams, Nikki 

Goodwill Industries of the Southern Piedmont Hines, Mia 

Green Thinker Network Colley, Billie 

Greer & Walker Kristen Slocum 

Grogan Associates Johnson, Holly 

Hampton Roads Sanitation District Davidson, Robin 

Hatcher Law Group Vinson, Kendra 

Hayward Inc Belmont, Cathy 

Healing Through Movement Bernadette 

Hendrick Motorsports Aron, Dana 

Hennessy, Syska Williams, Cheryl 

Hill Wellness Center Hill, Fredrick 

Home Care Management Nolan, Sara 

Homeland Security Martin, Tori 

Hoopaugh Grading Company H, Lauran 

Horizon Investments Dubor, Calvin 

Hornet's Nest Girl Scouts DeKemper, Renee 

IBM Erand, Evan 

Ikeymetrics List, Rachel 

Ilmor Engineering Stopper, Dawne 

Imago Dei Laniak, Maureen 

Imago Dei Inc Laniak, Maureen 

Indian Head Industries Quiroz, Deborah 

Indian Spectra Sahana 

Infralogix Schumacher, Augie 

InstaSave Barlow, Kara 

Instore Performance Solutions Fitzpatrick, mark 

Intelligent Info Systems Flounoy, Yvette 

interVU.me Fitzpatrick, Alan 

Investigative Security Services Schurmeier, Robert 

Ironshore Reinsurance Collier, Leigh 

JanPak Hendricks, Mandy 

JCMR Tech Gainey, Brett 

Jeld Wen B., Nancy 

Jennifer Temps Maria 

JobMatch.Com Nillenbower, Juliana 

John Deere Frolines, Cheryl 

53

JohnBeckSpeaker.com Beck, John 

JP Morgan Chase Clarke, Leroy 

KBR Fuller, Lori 

Keep Charlotte Green Hatley, Devin 

Kevin Leach Construction Leach, Kevin 

Kimley-Horn Associates McGee, Erin 

Kingston Transportation Campone, Tom 

Knight Transportation Chatham, Robert 

KNL Gates Law Firm Jennifer 

Lake Norman Economic Dev. Pittman, Charity 

Lash Group Watts, Angelia 

Latin American Coalition Ragan-Johnson, Monique 

Law Offices of Charles Morgan Gardner, LaToya 

Levine Museum of the New South Stevens, Janis 

Levine Museum of the New South Bryant, Janeen 

Liberty Mutual Kruger, Carolina 

Liberty Mutual Caroline Kruger 

Lit Industries Marks, Gwen 

Little Architects Cassella, Kimberly 

Live Well Carolinas Christina 

Living Well Healthcare Solutions Collins, Terry 

Louis Berger Company Smith, Jessica 

Lowe's - Shelby Store Nicole 

Lukewire Associates Marco, Pete 

MacArthur Foundation McKinnis, Hope 

March of Dimes Brennan, Kamin 

Mass Mutual/Hinrichs Flannagan Carter, Dean 

MassTransmit Holdenbase, Adam 

Maxwell Law Firm Maxwell, Victorianne 

McKenneys Ross, Dan 

McKesson Liberto, Palma 

McKim & Creed Fields, Matt 

McLeod Center Howare, Katie 

McVeigh & Mangum Campagna, Scott 

Mecklenburg Democratic Party Sonja 

Mecklenburg Kids Davis, Diana 

Mecklenburg Parks and Recreation Conti, Angela 

Medflow Riggins, James 

Merck Capuano, Henry 

Metrolina Center for the Blind Jodi Anderson 

MGM Brakes Quiroz, Deborah 

Mike Spencer Marketing Spencer, Mike 

Miller Transfer Wendy 

Miner Books Douglas, Angie 

Modern Woodman Sutton, Bobby 

Morehead & Assoc. Berg, Adam 

Mullen Advertising Gaillard, Courtney 

Musacchio Chiropractic Musacchio, Chris 

Music Factory Employee 

NASCAR JT Smith 

NASCAR Shea 

National Basketball Academy Reinhard, Mike 

National Engineering Ruhmann, Christina 

National Motorclub of America Steadfast, Ethan 

National Register Cox, Karen 

Nationwide Insurance Trotter, Beth 

NAVAIR Lessel, Rob 

NAVAIR - Cherry Point Whitehurst, John 

NC Courts Orr, Melissa 

NC Dance Theater Sheppard, Lindsay 

NC Democratic Party Lucas, Payne 

54

NC Dept. of Environment and Natural Resources Harrison, Joey 

NC Education Lottery Bode, Margaret 

NC Governors Office Berro, Budd 

NC State Bureau for Investigation Vandergrift, Marion 

NC State EMS Office Hester, Alecia; Jordan, Kyle 

NC State Highway Patrol Sturgill, K.J. 

NC State Vocational Rehabilitation Fenton, Ashley 

NC Wildlife Resources Commission Norman, Sylvia 

NC3 LLC Sperance, James 

NCDOT Davis, Travis 

NCDOT Dickens, Helen 

Newell Rubbermaid Marshall, Angela 

Nexxus Lighting Daniels, Donna 

Nexxus Lighting Overton, Alisha 

Nicole Hudson Political Campaign Hudson, Nicole 

Noemar Records Lowery, Ishmael 

Northwestern Mutual Financial Network Shait, Brianna; Vanderbilt, Kelley 

Nucor Janet North 

Nutrition Software Gillenham, Maggie 

Octapharma Plasma Devereaux, Heather 

Office of Congressman Brad Sherman French, Cameron 

Old Navy Carteret, Joseph 

Oregon DOT Dye, Blake 

Ovation Wireless Management Tomar, Anoop 

Parker-Hargraves Dell, James 

Partners in Care Dodson, Lesha 

Pat Rogers Speedway Parrot, Dane 

PGI Holverson, Andy 

Piedmont Natural Gas Adelman, Marisa 

Pike Properties Connolly, Matthew 

Plant Rowan County Scoggin, Rachel 

Porter’s Fabrication Saleh, Andrea 

Porter's Fabrication Saleh, Andrea 

Portfolio Capital Management Bailey, Jim 

Potter & Company John Kapelar 

Preferred Electric Company McDavid, Jessica 

Premier Burg, Vanessa 

Premier, Inc. Irby, Cindy 

Presbyterian Healthcare Oglesby-Greene, Annette 

Primerica Fleming, Linda 

Principle Financial Group Tillmann, Edward 

Procter & Gamble Schutzman, Regina 

Professional Management Group Boita 

Professional Systems Mark Warren 

Professionals at Large Amaker, Ronita 

Profit Advisory Group Reda, ken 

Progress Energy Martin, Stephaney 

Propeller Head Software Smith, Jane 

Propeos Phillips, Shaun 

Prospect Presbyterian Church Hull, Joanne 

Prosurity Larson, Stephanie 

Prudential Kim Irvin 

Psychological Services of Charlotte Cummings, Ann Marie 

Public Consulting Group Hayes, Heather 

PWC Ashley Streeter 

Quest Global Horner, Truman 

Radio One Dunford, Lawrence 

Raggs Peters, Kelly 

Randolph Psychological Association Ballard, Barbara 

Reach One, Teach One Thomas, Osselo 

RealEyes Book Store Vincent, Darron 

55

Red Clay Industries Smith, Jim 

Red Leaf Films Albright, Tim 

Rent2Buy America Amanda Davis 

Resource Solutions Amy 

RGSBI Staffing Thakur, Vivek 

Richmont Grad School Lay, Robin 

Richmont Graduate School Ray, Robin 

Rich's Consulting Service Rich, Dave 

Right Click Tech Café Sparks, Robert 

Right Management Carlson, Bob 

Roanoke VA Police Dept Rosser, Darryl 

Rödl Langford de Kock LLP Katrin Beyer 

Rollover Systems Owens, Consuelo 

Ronald McDonald House Harris, Ari 

Ronald McDonald House Harris, Avi 

Rosedale Infectious Diseases Pierce, Dale 

Ross Distribution Smith, Mark 

Rowboat Dock & Dredge Company Lambert, Catherine 

Royal Cup Coffee Quigley, Mary Beth 

Rural Initiative Project Inc of NC Caldwell, Judy 

Ryan Inc Ferris, Emily 

Saber of Truth Ministries Steinberg, Mike 

Sales Performance International DesNoyer, Sean 

SAS Holladay, Stacey 

Savy Solutions Real Estate Enos, Kelli 

SC College of Pharmacy Chapman, James 

SC Vocational Rehabilitation Dept. Smith, Cathy 

SCANNA Greene, Susan 

SceneMagazine.com Guitea, Rochelle 

SCR-Tech Skipper, Joseph 

Senior Living Community Lizarazo, Angelica 

Shaw Energy & Chemicals Nuclear Services Mollet, Christy 

Shepherd's Center Brown, Mary 

Sherman College of Straight Chiropractic Medicine Sabin, Melody 

Sherman Straight College of Chiropractic Medicine Sabin, Melody 

Sherwin Williams Wares, Cynthia 

Sherwin Williams Wares, Cindy 

Sherwin Williams Cheeseman, Renee 

Signature Consultants Suther, John 

Skillstream Ridgeway, Josh 

Small Business Center McAllister, George 

Social Services Office Muncey, Gilbert 

Solutions 4 Life Anderson, Stacy 

Solutions for Life Holland, Sarah 

South Marketing Valentina 

South V A Medical Center Sarah 

Spectrum Discovery Center Kelly, Heather 

Spevco Johnson, Janice 

Sportsonesource DeKraay, Kristina 

Sports Biz Daily Moss, Derick 

SPRYTek Dukes, Larry 

SSG Mauren, Kristina 

State Farm Baumgarten, Nance 

State Farm Tracy Winters 

State Farm Nancy Baumgarten 

State Farm Insurance Meade, Dan 

Stealth Components Campbell, Andrea 

Street Fame TV & Radio Hickman, Kevin 

Structural Integrity Associates Brand, Carolyn 

T. Lawrence Consultants Lawrence, T. 

T1 Visions Lore 

56

Talent Link Talent Agency Hall, Belinda 

Target Stutzman, Ashleigh 

Teach for America Bonner, Leigh 

TekSystems Martin, Courtney 

TeleFlex Medical Rafferty, Christine 

Test Masters Black, Pamela 

Texas Roadhouse Propst, Sarah 

Textum Ozari, Yehuda 

The Accuro Group Dunleavy, Jennifer 

The Event Authority Chase, Ron 

The Wright Foundation Givens, Rowland 

Thompson Child & Family Focus Barnes, Robert 

Thompson Financial Castle, Brianna 

Thompson Financial Castle, Briana 

Three Little Birds, Inc Stewart, Kristen 

TIAA CREF Mae Macaria 

TIAA CREF Hagar, Tammy 

Tim Creech, Financial Advisor Creech, Tim 

Title Trading Gowens, Tom 

Title Trading Company Sheppard, John 

TQL Total Quality Logistics Mazza, Lindsay 

Trainor Glass Company Guffey, Rachel 

Troxler Labs Dean, Angela 

Trubomeca Whittington, Susan 

Trucontour, Inc. Srackangast, James 

TrueBridge Capital Partners Powell, Stuart 

Turning Point Services Stillwell, Danielle 

Two Hawk Ramos, Harry 

U Pennsylvania, Research Rahm, Darla 

UBS Murray, Rob 

Ultimate Care Tate, Anthony 

Umarlnfo Nicole 

UNC Charlotte History Learning Community Lansen, Oscar 

UNCC Office of Sustainability Jones, David 

Unifi Ralser, Charles 

Union County Haney, Gloria 

United Air Filters Miller, Allen 

Universal Circulation Marketing Silvers, Shelia 

Universal Circulation Marketing Slivers, Sheila 

Universal Logic Beck, John 

University City UMC Stinson, Damon 

University Partners Hopper, Mary 

Upward Connections Robinson, Kimberly 

Urban League McKnight, Shannon 

URS Chang, Michael 

URS Owens, Lisa 

US Army Corps of Engineers Creek, Shirley 

US Border Patrol Copp, Brandon 

US Department of State Kelly, Stephen 

US Department of State Kelly, Steve 

US Drug Enforcement Administration Brown, Melinda 

US HiFu Ashenburo, Karen 

US Marshals Hardy, John 

US Marshals Mitchell, Donaval 

US Marshals Hearn, Ben 

US Marshals Hamilton, Otis 

US Marshals Kellner, Tyler 

US Navy Jackson, William 

US Navy Christian, Andrew 

US State Department Kelly, Steve 

USB Rosenberg, Elena 

57

Vanguard Culbreth, Marisa 

V-Bio, Inc. Newman, Frances 

Victory Records Mercier, Evan 

Vio Video Frizzell, Pat 

Vivo Girls Sports, Inc. Main, Alison 

Wachovia/Wells Fargo Future Banking Program Employee 

Walt Disney World Sherry, John 

Warner Robins Air Logistics Center Love, Thurmasia 

Westinghouse Tomney, Shon 

WFAE Shaffer, Elizabeth 

WFAE Radio Shaffer, Elizabeth 

Wharton-Smith Lestin, Jennifer 

Whirlwind Creative Sheila and Candi 

Wilbert Plastic Services Lockhart, Rance 

WMBF Radio Station Miller, Meghan 

Wolf Gugler & Associates Gugler, Wolf 

Workforce Development Career Modules Glover, Dian 

Xpertus Timmons, Ashley 

Xtenza Solutions Ramasubbu, Ramesh 

Yoga Vibes Riatte, Brian 

YOH Talent Solutions Evan, Vera 

Young People 4 (YP4) Williams, Dennis 

Zyware Kristin 

Totals 565 

B. Corporate/Organizational Site Visits Total: 21 

Organization Name Contact Name 

Bank of America Stadium COE, UNCC 

Catawba Land Conservancy Peace Scholars 

Charlotte Mecklenburg Library Uptown Shapiro, Sam 

CMPD Crime Lab Taylor, Jeff 

Connections Muellor, Joelle; Campbell, Scott 

Easy Draft Moreano, Steve 

Electrical Distributors Inc. Smith, Jack 

EPA College Relations Day Employee 

Family Dollar College Relations Day Employee 

KPMG Hopkins, Susan 

Live Well Carolinas Christina 

Lowe's College Relations Summit Employee 

Miner Books Douglass, Don 

NC Campus Compact Keyne, Lisa 

Operation Christmas Child Employee 

Stewart-Hass Racing (2) Cantor, Marion 

Time Warner Cable Cystic Fibrosis Foundation Feit, Seth 

URS Corporation Owens, Lisa 

Vanguard Phillips, Jennifer 

Vanguard College Relations Day Culbreth, Marisa 

Total 21 

C. Special Employer/Organization Programming Total: 94 

Employer 

Bank of America Applied 

Contact Name Sessions Attendance 

Technology Program w/ CCI 

Faculty 

Milan, Richard – American Red Cross 

1 6 

Employer Advisory Board 

O’Hanlon, Jeff – Belk 

Burneson, Paul – AREVA Inc. 

Alston, Tiffany – Carolinas Healthcare System 

1 25 

58

Experience College Board met w/ 

Employer Board 

Mint Hill Madness Business Fair 

NC Campus Compact Award 

Reception for Susan Harden 

YMCA Community Youth Search 

Presentation 

Totals 

D. Media/Interviews 

Costen, Evelyn – Charlotte Mecklenburg Schools 

Taylor, Alexandria – Bank of America 

Crumbley, Tony – Charlotte Chamber of Commerce 

Angle, Pam – BB&T 

Hunnum, Sheri – CISCO 

Tuomala, John – Compass Group/The Americas 

Scott, Lauren – Grant Thornton LLP 

Clark, Mark – Lowe’s Companies Inc. 

Truss, Joni – Duke Energy Corporation 

Lee, Linda – McKesson Technologies 

Zucker, Scott – Family Dollar 

Flint-Morris, Lisa – NC State Government Internship 

Program 

Davis, Jennifer – Family Dollar 

DiNicola, Kim – Fidelity Investments 

Smith, Jenny – Right Management 

Goad, Jennifer – General Dynamics Armament & 

Technical Products 

Reinhart, Hollie – Target Corporation 

Leonard, Veronica – TIAA-CREFF 

Harris, Nikki – Time Warner Cable 

Kelly, Steve – U.S. Department of State 

Lamendola, Tom – Wachovia Corporation/Wells Fargo 

59 

1 29 

1 20 

1 3 

1 11 

6 94 

Media Interview Date Contact Name Topic 

WCNC; NBC Channel 36 5/11/2009 Reed, Alex Job Market 

News 14 5/27/2009 Stephens, Buffie Job Market 

EconoPlay 10/28/2009 Rosenberger, Gary Job Market National Trends 

University City Weekly 11/30/2009 Bowman, Rhi Job Market 

Mecklenburg Times 12/28/2009 Boykin, Sam Job Market National Trends 

WBTV 1/6/2010 Torisello, Jennifer Job Market 

Charlotte Observer 1/11/2010 Aronoff, Jen Job Market 

Charlotte Business Journal 1/13/2010 Bird, Julie Job Market 

University Times 2/12/2010 Holness, Quentin EL Fair 

University City Weekly 2/26/2010 Vick, Justin Education Career Fair 

University Times 4/27/2010 Traversie, Stephen Resume Workshop 

E. Professional Associations & Other Group Meetings Total: 80 

Group/Event Location Meetings 

American Association for Employment in Education (AAEE) National 

Conference 

San Antonio, TX 1 

American Society of Mechanical Engineering (ASME) Meeting Charlotte, NC 1 

Association for Non-Traditional Students in Higher Education (ANTSHE) 

Conference - Tapping Into The Hidden Job Market 

University Hilton, Charlotte, NC 1 

Ballantyne Business Bash Bissell Properties 1 

Career Directors Benchmark Conference Texas Tech, TX 1 

Chancellor's Reception Charlotte, NC 1 

Charlotte Chamber of Commerce Charlotte, NC 2 

Charlotte Chamber of Commerce - Ballantyne Ballantyne Country Club 3 

Charlotte Chamber of Commerce - Center City Westin, Charlotte, NC 1 

Charlotte Chamber of Commerce - Metro Westin, Charlotte, NC 3 

Charlotte Chamber of Commerce - Mint Hill Mint Hill, NC 1

Charlotte Chamber of Commerce - RaceTaste Lowe's Motor Speedway 1 

Charlotte Chamber of Commerce - Southwest Chapter Charlotte, NC 5 

Charlotte Chamber of Commerce - University Charlotte, NC 2 

CTL - Active Learning Sessions Charlotte, NC 1 

East Business Showcase The Park, Charlotte, NC 1 

E-Leads Virtual Meeting Virtual, UCC 2 

Elon Social Entrepreneurship Team Conference Elon, NC 1 

Experience Webinar-Getting Employers Connected with your Office UCC 1 

Fulbright Student Reception Charlotte, NC 1 

Institute of Electrical and Electronics Engineers (IEEE) Southeast 

Conference 

Charlotte, NC 1 

IRB Online Certification Charlotte, NC 1 

LifeSkills/NCAA Conference SAC 1 

Metrolina Association of Volunteer Administrators Alexander Youth Network 1 

Metrolina Volunteer Manager's Association (MAVA) EL Presentation Alexander Youth Network 1 

National Association of College Employers (NACE) Leadership Committee Charlotte, NC 6 

National Society of Black Engineers (NSBE) Charlotte, NC 1 

NC Campus Compact Civic Engagement Davidson, NC 1 

NC State Government JOBS Commission Report NC Research Campus 1 

North Carolina Association of College Employers (NCACE) Virtual 

Business Meeting 

Online, UCC 1 

North Carolina Cooperative Education Association (NCCEA) Webinar Online, UCC 1 

National Career Development Association (NCDA) Nat'l Conference St. Louis, MO 1 

Southeastern Association for Employment and Education (SAEE) Board 

Meeting 

Kennesaw, GA 1 

Southeastern Association for Employment and Education (SAEE) 

Conference Call: Presenter Information 

UCC 1 


Conference Call 

UCC 1 


Conference Call: Past President, Brenda Hinton 

UCC 1 


Conference Call: Treasurer 

UCC 1 

Southeastern Association for Employment and Education (SAEE): 

Membership and Research Committee Chairs 

Phone, UCC 1 


Conference Call 

UCC 1 


Conference Call with AAEE Executive Director 

UCC 1 

Southern Association of Colleges and Employers (SoACE) Nashville, TN 1 

Society of Women Engineers (SWE) Charlotte, NC 1 

Souls of Our Students - MAC Charlotte, NC 1 

Staffing Managers Association, Society for Human Resource 

Management (SHRM) 


Strong Interest Inventory Training UCC 1 

Ten Steps to a Federal Job, Teleclass Teleclass, UCC 1 

Transfer Initiatives Presentation (3) Charlotte, NC 3 

UCAC Business Forum Charlotte, NC 1 

UNC Charlotte Leadership Conference UNC Charlotte 1 

United Black Professionals Charlotte, NC 1 

US Marshal Recruiting Training Washington DC 1 

Women Administrators in North Carolina Higher Education (WANCHE) UNC Charlotte 1 

Women Administrators in North Carolina Higher Education (WANCHE) 

Webinar Conference 


Workforce Development Meeting - Interviews Charlotte, NC 5 

Wright State Consultations w/ CAS & State Review Team Charlotte, NC 1 

Total 

80 

60

F. New Companies Recruiting Total: 109 

Company Name Company Name 

AAAA Benefits, Inc Hubbard Group 

AB Emblem IE News Service 

Action Food Sales Ironshore Underwriting Services Inc - Marine Re 

Advanced Decisions Janpak, Inc. 

Advanced Mission Systems John D Catherine T MacArthur Foundation 

Aggregate Specialties Jones Lang LaSalle 

Aircle Tech, Inc. Knowmad Technologies 

Allscript Lakewood Preschool Corporation 

Alpha Controls Corp Malange Health Solutions 

American Insurance Marketing Solutions Mathematical Policy Research 

Apex Energy Solutions MD Shaw and Associates 

Armstrong World Industries Mec-Tric Control Company 

Atlantic Coast Waterproofing Inc. MicroD Ind. 

Bayview Loan Servicing Miller Transfer 

BBR Management Modern Woodmen 

Behavioral Health and Wellness Care Services Mrs. Chris Play and Learn Daycare 

Bellomy Research NeuroFocus 

Bluestone Advisory Group NextLot 

Boomtown CIO Norsan Multimedia 

Brailsford & Dunlavey Nutrition Research Institute 

Brock & Scott OnSight Senior Care 

Brooksource Orth, Chateler, Murname 

Business Wise Inc Our Towns habitat for Humanity 

Care-Olina Home Care Phase 3 Media 

Carolina Rustica Porter's Fabricators 

Carolina Small Business Assistance Corporation PRG Schultz USA, Inc 

Catawba Valley Behavorial Healthcare Prospect Vision 

Cavoure RT Marketing 

CBL Path Savannah State University 

CCC Information Services, Inc. SC Johnson 

Clinverse SIM USA 

Cogdell Spencer Eroman Solucion, LLC 

Communities In Schools Southdata 

Composite Resources Southeastern Technology Group 

Consultedge, Inc Tangent Resources 

Cree Inc Tata Consultancy Services 

CSG Systems Teleflex Medical 

David H Murdock Research Institute The CSI Companies 

Driven Brands The Hunt Group 

Elevation LLC Third Party Reimbursement Solutions 

Essential Resources Title Trading Services USA 

Facilitech, Inc. Towers Perrin 

Ferncio True Bridge Resources 

Furnitureland South Ultimate Care LLC 

Garreston Firm Restoration Group UNC Asheville 

General Sentiment United Air Filter Company 

God's Production Ministries, Inc. V-Bio 

Greene Resources Via Video 

Hanes Industries (Div of Hanes Companies) VT LeeBoy 

Hanesbrands Waddell & Reed 

Health Markets/Dunlap Division Wahoo Discounts 

Hedgepeth Supportive Service, LLC Wilson Jones Carter & Baxley 

HireRight Inc WorldOne Research 

Homeinsurance.com Zywave 

HTI Employment Solutions Total 109 

61

G. New Experiential Learning Employers Total: 122 


A2Stream Inc. Katz Brunner Healthcare 

Abacus Corporation Kingston Transportation, LLC 

Acutiy Information Systems, Inc. Kleen Pro Restoration 

American Institutes for Research (AIR) Lafferty Performance TV 

American Latern Press, Inc. Lake Norman Chamber of Commerce 

American Red Cross, Greater Carolinas Chapter Life Force Water, Inc. 

Ameristart LivingWell Health Solutions 

Anita Shaw Recruiting Losing Weight, Gaining You 

Anne Marie Wicker Lupus Foundation of America, Piedmont Chapter 

Anthony Foxx for Mayor Campaign McKenney's Inc 

AP Architecture, Inc. MCM-McMillian Construction Management, LLC 

Argos management - Argos Real Estate Advisors Medical Devices R&D, LLC 

Asset Recovery Specialist Morehead Associates 

Beef Jerky Outlet Municipal Evaluation Systems 

Blue Nano National Grid 

Bojangles' Coliseum/Ovens Auditorium Noema Records & Entertainment 

BSN Medical Inc. ORACLES Corporation, Inc. 

BWI Productions Ovation Wireless Management 

Cabling Solutions, Inc. Pak Square Conservancy 

Capital Creek, LLC Paycom 

Capitol Pike Properties 

Carolinas Minority Supplier Developer Council Porter's Fabrication 

Caselite Software, Inc. Pro Athletes Council 

Center For Inquiry Based Learning Prosurity, Inc. 

Charlotte Literary Festival / Red Eyes Bookstore Reach One, Teach One Academy 

Charlotte Regional Sports Commission REBIC 

Child Proof Advice Red Leaf Films 

Chinese Culture Center Retail Solutions 

Citizens for Global Solutions Ripken Baseball, Inc. 

Community Capital Management Rollover Systems, Inc 

CoolCoyotes, Inc. Search Solution Group, Inc. 

Cooper Wiring Devices South Coast Marketing 

Cornerstone Financial Partners Spirit Media Concepts 

Davidson Works Splash Omnimedia, LLC 

DCG Construction, LLC SPRY Technologies, Inc. 

DoingMyPart (DMP) SRM Clinical Psychology, PA 

EcoMaids Statillac Corp. 

Ed and Bob's Textbooks Stone Source Distributors, LLC 

Edison Nation T1 Visions 

Edwin Watts Golf Teach A Man to Fish 

Embarq Tekelec, Inc. 

Emergys Corp. The Boulevard @ NoDa 

Emma Bowen Foundation The Event Authority 

Evonik Energy Services LLC The Louis Berger Group, Inc 

Expertus The National Basketball Academy 

Fleetcom, Inc. Then Echo Foundation 

Friends of Nicole E. Hudson for School Board District 3 Thought Span Technology 

Ginger Griffin Marketing & Design Total Quality Logistics Services, Inc. 

Global Endowment Management Trade King 

Global Reach, LLC TurboCare, Inc. 

Globenet Solutions, Inc. Turpentine Creek Wildlife Refuge 

GNK Sinter Metals Two Hawk Employment 

Golden Crest Executives Consulting, LLC UNC Charlotte Department of History 

Greater Media Charlotte WLNK/WBT University of Pittsburgh Swanson School of Engineering 

Guangxi LiuGong Machinery Co. Ltd. W.G. (Bill) Hefner VA Medical Center 

Headline Capital Management W.H. Meanor & Associates 

Humans Helping Humans (h3o) Way Ward Creative Marketing Communications 

Jan-Pro WNC Magazine 

62

Jeff Hardin Construction Words of Wisdom in Excellence Academy 

JHG Financial Advisors XILEX Strategy Group, LLC 

K2Forma, Inc. Zocam Plumbing Inc. 

Total 122 

H. New Resume Referral Employers Total: 66 


AAAA Benefits, Inc Hubbard Group 

AB Emblem IE News Service 

Allscripts Ironshore Underwriting Services, Inc. 

Alpha Controls Corp Janpak, Inc. 

American Insurance Marketing Solutions Knowmad Technologies 

Apex Energy Solutions Lakewood Preschool Corporation 

Atlantic Coast Waterproofing Malange Health Solutions 

BBR Management LLC MD Shaw & Associates, P.C. 

Bellomy Research Inc MicroD Ind. 

Blue Nano Mrs. Chris Play and Learn 

Bluestone Advisory Group Nutrition Research Institute 

Boomtown CIO Orth, Chakler, Murnane & Co. CPAs 

Brailsford & Dunlavey Phase 3 Media 

Business Wise Inc PRG Schultz USA, Inc 

Carolina Small Business Assistance Corporation Prospect Vision 

CBL Path, Inc Porter’s Fabrication 

CCC Information Services, Inc. RT Marketing 

Clinverse SC Johnson 

Communities In Schools SIM USA 

Consultedge, Inc Solucion, LLC 

Cree, Inc Southeastern Technology Group 

David H Murdock Research Institute Tangent Resources 

Driven Brands Shared Services, Inc. Tata Consultancy Services Limited 

Facilitech, Inc. Turbo Care 

Ferncio Ultimate Care LLC 

Furnitureland South V-Bio, Inc. 

Hanes Industries (Div of Hanes Companies) Via Video, Inc. 

Hanesbrands, Inc. VT LeeBoy Inc. 

Health Markets/Dunlap Division Waddell & Reed 

Hedgepeth Supportive Services, LLC Wilson Jones Carter & Baxley 

HireRight, Inc Wolf's Wellness 

Homeinsurance.com WorldOne Research 

HTI Employment Solutions Zywave, Inc. 

Total 66 

63

J. JLD New Employer Listings Total: 98 


4 Elements, Inc. J Graham & Associates 

A Friend of the Family Keller Williams Realty 

Always Best Care Le Bleu Bottled Water 

AmericaTutoring.com Learning Express Toy Store 

Angela Cawa LIDS 

Ann Taylor Loft Low Tech Investments 

Atapco Properties M3Studios 

Athens-Clarke County Mark and Jennifer Scarrow 

Barry, Evans, Josephs & Snipes Marriott International 

Bradman Lake McClatchey Broadcasting 

Brainworks Learning Center McLeod Center 

Burke Communication MessyMonkee Inc. 

Camp Ton-A-Wandah Monteith Family 

Caps and Gowns MyEdu 

Caribpop Nicely Designed 

Carmel Country Club Novant Medical Group CBO 

Carolina Small Business Assistance Corporation Park Inc 

Carolinas Medical Lab Patriot Services, Inc. 

Central Transport, LLC PeeWee's Little People Inc. 

Century Contracting, Inc. Pippa's Café Inc. 

Chestnut Ridge Camp and Retreat Center Pizza Hut 

Childcare/Fitzgerald PlayItAgain Sports 

Childcare-Keith Residence Playwise Preschool Academy 

Clear NC Prepare To Be Great, Inc. 

CollegeBookRenter.com Primrose of Cornelius 

Connie Evans Protection One 

Corporate Health Strategies, LLC Protronix, Inc. 

Courier Express Psychological Services of Charlotte 

Curves of Belmont Renaissance Charlotte South Park Hotel 

Dietetic Consulting Services, LLC Resource MFG 

Duncan-Parnell, Inc. Rich's Consulting Services 

Earl and Alberta Chamblee Roof Solutions 

EcoMaids Rowan County Human Resources 

Emergency Medicine Scribe Systems Sellers-Ding 

Family Service Senior Bridge 

Fly Right Sherbet Associates 

Fortune Hi-Tech Marketing (David Rich) Sherwin-Williams Pineville 

Fox Charlotte South End Home Improvement 

Girl Scouts Carolinas peaks to Piedmont Sports and Fitness Clubs 

Gold Medical Distributing Stable Stance Inc. 

Great Wolf Lodge Staff mark 

Green Thinker Network, LLC Texas Roadhouse (Matthews) 

Urbane Family The Duke Mansion 

Hat shack The Empowering Youth Through Education Program 

Hogan Imaging The Professionals management Group, Inc. 

Home Helpers The River's Edge Restaurant 

I-Net Enterprise Transamerica Reinsurance 

In-Home Childcare Universidad Circulation Marketing 

ISI Alarms Inc. Weed Man of Lake Norman 

Total 98 

64

K. Job Location and Development (JLD) Program 

Month/Year 

New Student 

Registrants 

New Employers 

Acquired 

Students Hired 

Dollar Value 

Permanent 

May/2009 39 2 9 $21,857.50 

June/2009 32 2 0 $0.00 

July/2009 51 4 2 $15,790.00 

August/2009 60 8 1 $9,120.00 

September/2009 55 12 4 $19,140.00 

October/2009 261 11 4 $28,907.50 

November/2009 64 9 2 $11,485.00 

December/2009 36 10 2 $11,672.50 

January/2010 95 12 3 $12,027.50 

February/2010 94 9 4 $12,120.00 

March/2010 58 7 13 $25,637.00 

April/2010 82 13 18 $51,538.50 

Totals 927 99 62 $219,295.50 

Total Student Registrants 927 Dollar Value 219,295.50 

Jobs Listed 174 On-campus Interviews 0 

Students Hired 62 New JLD Employers 99 

L. Organizational Visits to Campus 

Career Expo – (Fall and Spring) 

Companies (C) 

Recruiters (R) 

Education Job Fair 

Companies (C) 


Employer Info Sessions and 

Tables 

2000- 

2001 

157 

2001- 

2002 

120 C 

279 R 

2002- 

2003 

103 C 

224 R 

60 127 102 

2003- 

2004 

117 C 

292 R 

69 C 

37 R 

65 

2004- 

2005 

153 C 

332 R 

78 C 

152 R 

2005- 

2006 

228 C 

494 R 

86 C 

155 R 

2006- 

2007 

290 C 

606 R 

74 C 

149 R 

2007- 

2008 

322 C 

749 R 

93 C 

160 R 

2008- 

2009 

232 C 

618 R 

72 C 

163 R 

2009- 

2010 

149 C 

353 R 

44 C 

92 R 

66 18 16 25 36 42 C 43 C 36 C 33 C 31 C 

Employment Advisory Board 12 -- 12 14 21 R 12 C 13 C 12 C 11 C 

EL/JLD Part-time Job Fair* 

Companies (C) 


Health & Human Services Job 

Fair 

(Formerly Nursing & HP Fair) 

Individual Employer 

Consultations/Luncheons 

JLD Information Sessions and 

Tables 

Majors’ Day** 

(formerly Career Choices Fair/ 

Career Exploration Day) 

47 -- *67 

30 36 49 

44 C 

87 R 

25 C 

37 R 

36 C 

62 R 

19 C 

31 R 

42 C 

88 R 

67 C 

161 R 

73 C 

126 R 

42 C 

105 R 

39 C 

93 R 

N/A N/A N/A N/A N/A 

121 50 63 120 91 C 149 C 205 C 231 C 435 C 476 C 

89 6 28 52 74 C 52 C 36 C 14 C 11 C 3 C 

12 -- -- 

Mock Interview Day 9 114 9 

Recruiting Interviews 

(Summer/Fall/Spring)*** 

Part-time Job Fair (formerly 

Student Employment/Summer) 

30 

Depts. 

87 

Faculty 

43 C 

58 R 

26 

Depts. 

74 

Faculty 

29 C 

39 R 

36 

Depts. 

65 

Faculty 

42 C 

51 R 

38 

Depts. 

45 

Faculty 

44 C 

55 R 

45 

Depts. 

113 

Faculty 

190 C 

206 R 

48 

Depts. 

83 

Faculty 

40 C 

59 R 

18 

Depts. 

37 

Faculty 

25 C 

43 R 

201 85 72 76 102 94 123 1357 684 639 

114 138 23 59 

TOTALS 919 R 694 R 532 R 642 R 

*EL/JLD job fair combined in 2003 

** Not in totals 

*** 2007-08 number includes fairs 

23 C 

40 R 

486 C 

801 R 

33 C 

57 R 

679 C 

1004 R 

45 C 

82 R 

818 C 

1221 R 

49 C 

101 R 

1052 C 

2812 R 

42 C 

105 R 

956 C 

1817 R 

20 C 

44 R 

813 C 

1301 R

M. Alumni Recruiters Attending Career Fairs 

Career Expo Fall 2009 

Public Service Career Fair 2009 

EL/Part-time Job Fair 

Education Career Fair 

Career Expo Spring 2010 

Part-Time Job Fair 2009 

Fair Company Name Date 

Appalachian State University 

Sherwin-Williams Company 

Turner Construction Company 

UNC Charlotte Graduate School 

Mecklenburg County 

The Genesis Project, Inc. 

Visit Lake Norman 

EML 

Vanguard 

SABIC 

Otto Environmental Systems 

Union County 

Teachers-Teachers.com 

Lincoln Charter School 

Union Academy 

UNC Charlotte College of Education 

Montgomery County Schools 

Socrates Academy 

Firestone Complete Auto Care 

Sherwin-Williams 

Epes Carriers 

UPS 

Johns C. Smith University 

Charlotte Swim Academy 

Continental Nurses 

Truliant Federal Credit Union 

66 

September/2009 

October/2009 

February/2010 

February/2010 

April/2010 

August/2009 

N. On-Campus Interviewing Alumni Recruiters Total: 18 


Alvaraz & Marsal LarsonAllen 

Bank of America Lowes Corporation 

BDO Seidman Piedmont Natural Gas 

Belk PricewaterhouseCoopers 

Deloitte Sherwin-Williams 

Expeditors International Travelers Insurance 

General Electric Wachovia 

Grant Thornton Wells Fargo & Company 

Greer & Walker, LLP Westinghouse 

Total 18

IV. FACULTY CONTACTS 

A. Individual Meetings Total: 133 

Faculty Member College/Department # of Meetings 

Asala, Kathy Chemistry 1 

Balog, Valerie Counseling Education 1 

Barsanti, Amy Social Work 10 

Beloy, Valerie CNS Intern Supervision 1 

Blattner, Carolyn Academic Advising Center 2 

Boswell, Robin College of Business 2 

Brenner, Susan Art 2 

Brown-Hart, Denise Facilities Management 2 

Buch, Kim Psychology 1 

Burton, H. Accounting 1 

Calega, Shannon Dean of Students 2 

Cathey Accounting 1 

Coston, Charisse Criminal Justice 1 

Cox, Dana English 1 

Crossland, Linda College of Liberal Arts & Sciences 1 

Davis, Camina Public Health 1 

Dietz, Myra College of Education 2 

Dill, Leslie Student Health 1 

Dixon-Brown, Melody Communications 1 

Dreau, Didier Biology 1 

Elliott, Fabian Housing & Residence Life 2 

Ferguson, Ian Electrical and Computer Engineering 1 

Fielding, Roy Kinesiology 1 

Finley, Kelly Women's Studies 4 

Fitzgerald, Liz University College 4 

Frazier, Holli Communications 7 

Grover, Diane Continuing Education 1 

Gryder, Holly Continuing Education 6 

Guobadia, Michelle Office of Fraternity and Sorority Life 1 

Hanie, Liz Honors College 1 

Hardin, Susan Crossroads 2 

Huffstettler, John Safety & Environmental Health 1 

Johnson, David History 1 

Kane, Cheryl Management 1 

Kerr, Daryl Academic Advising Center 1 

Kok-Mun Ng Counseling 1 

Lansen, Oscar History 3 

Laurant, Jane History 1 

Lawrence, Janette Disability Services 2 

Lejk, Rick College of Computing & Informatics Dean's Office 1 

Lewis, Ted Multicultural Resource Center 1 

Lipford, Heather Software & Information Systems 1 

Lopez, Sam Multicultural Academic Center 1 

Lucas, Terre BEST 3 

Macon, Amanda College of Education 1 

Marriott, Ian Biology 1 

Massee, Susan College of Liberal Arts & Sciences Academic Advising 1 

Moyns, Sarah Student Union 2 

Mynatt, Pat Accounting 2 

Neese, Jane Nursing 1 

Ng, Kok-Mun Counseling Education 1 

Nixon, Sam College of Education 1 

Piper, Crystal Public Health Sciences 1 

Quintero, Laiko Academic Advising 2 

Rorrer, Audrey College of Computing & Informatics 1 

Roundtree, Robert Marketing 1 

67

Rowles, Judith Communications 1 

Shenk, Dena Gerontology 1 

Simms, Howard University Advising Center 1 

Simpson, Michael Art 2 

Snelsire, John Alumni Affairs 8 

Soliman, Ahmed College of Engineering 1 

Subramium, Chandra Management Information Systems 1 

Taylor, Bruce College of Education 1 

Thompson, Michael Public Health 1 

Thurman, Linda College of Engineering 3 

Tripple, Andrea Admissions 1 

Wilson, Dale-Marie Computer Science 1 

Wolf Johnson, Cindy Academic Affairs 12 

Worthey, Tracy HR 1 

Total 

133 

B. Faculty and Other UNC Charlotte Groups Total: 115 

Faculty Member(s)/Group Name College/Department Meetings 

AAIT Meeting Academic Services 8 

Academic Advising Improvement Team Academic Advising 1 

Academic Services Leadership team Meeting for the Director Academic Services 1 

Academic Services Student Employee Recognition Academic Services 1 

Academic Services and UCOL Academic Services 1 

Academic Services End of Year Social/Meeting Academic Services 1 

Academic Services Retreat - Cindy Wolf Johnson Division Wide 1 

Academic Services Staff Academic Services 1 

Advising Redesign Team Meeting for the Director Academic Affairs 1 

Alumni Center Socials Alumni Center 4 

Amanda Feloch - Project Design Facilities Management 1 

Arts & Sciences Campaign Kick-off All 1 

Barbara Edwards/Curtis Morgan Reception Various 1 

BEST Program Recognition Academic Services 1 

Budge Convocation Chancellor's Office 1 

Call Center Tour - Bill Cooksley Call Center 1 

Campus Communications Meeting Various 1 

Campus Communicators Meeting Various 1 

Careers in Student Affairs Planning Committee Division of Student Affairs 2 

Chip Rossi, John Snelsire, April Gonzalez, & Denise Dwight Smith Alumni Affairs 1 

COB Academic Advising Academic Advising 1 

Community Engagement Website Team Various 1 

Convocation Academic Affairs 1 

Corporate Relations Meeting (Bob Williams, Yi Deng, Bob Johnson, 

Gayle Simms) 

Charlotte Research Institute 1 

Dean's Office, Rick Lejk, Olin Broadway, Bruce Long College of Computing & Informatics 3 

Faculty and Staff Social Chancellor's Office, Alumni Affairs 1 

Faculty Council Meeting for the Director Academic Affairs 8 

Faculty Organization College of Engineering 1 

Faculty Orientation Academic Affairs 1 

Faculty Reception Various 1 

Freshman Seminar Instructors University College 1 

Freshmen and Transfer Seminar Instructors University College 2 

GA/Intern Interviews University Career Center 1 

Henrietta Thomas/Staff University Advising Center 1 

HR Leadership Conference Human Resources 1 

International Intern Presentation Student Affairs 1 

Joan Lorden, Cindy Wolf Johnson, Owen Furseth Academic Affairs 1 

LeaderShape Guest Panel Discussion Center for Leadership Development 1 

Levine Program Director Interviews Honors College 1 

Levine Scholars Press Conference Honors College 1 

Life Skills Coalition/CHAMPS Athletics 1 

68

Lifeskills for Athletes (panelist prep meeting) Various 1 

Lion's Board Meeting Office of Disability Services 1 

Martha Wittech Meetings - Recruiter Volunteer University Career Center 1 

Melissa LaMarche & Lenore Webb OASES 1 

Melissa LaMarche & Sharon Thorpe OASES 1 

Mindy Sides-Walsh Center for Leadership Development 1 

NC Campus Compact Meeting NC Campus Compact 8 

NC Campus Compact Web Committee Various 1 

Phi Kappa Phi Reception Various 1 

Rick Lejk, Bill Ribarsky, Bruce Long, Gayle Sims, Olin Broadway College of Computing & Informatics 8 

Rick Lejk, Bruce Long, Clark Curtis, Olin Broadway, Chandra 

Subramium 

College of Computing & Informatics 4 

Rick Lejk, Bruce Long, James Frazier College of Computing & Informatics 1 

Rick Lejk, Olin Broadway, Bruce Long College of Computing & Informatics 2 

Rick Lejk, Olin Broadway, Nancy Clarke College of Computing & Informatics 2 

SC Course Designation Meeting Various 1 

Search Committee Meetings for UCC University Career Center 1 

Shannon Calega, April Gonzalez, Sharon Thorpe, Denise Dwight Smith Dean of Students 1 

Souls of Our Students Multicultral Center/Religious Studies 1 

Staff Awards Luncheon Chancellor's Office 1 

Student Success Conference Academic Affairs 1 

Student Success Seminar Various 1 

Student Success Summit Academic/Student Affairs 1 

Student Union Opening Student Union 1 

Temporary Staff Training Human Resources 1 

Transfer Initiatives Academic Affairs 1 

UCOL Freshman Seminar Instructors University College 1 

UCOL Instructors - Textbook Reception Academic & Student Affairs 1 

UNC Charlotte Civic Engagement Group Academic and Student Affairs 1 

UNC Charlotte Civic Engagement Group Academic/Student Affairs 1 

UNC Charlotte Community - Levine Merit Scholarship Program Honors College 1 

University Faculty Convocation Various 1 

WANCHE Various 1 

WOW Luncheon Dean of Students 1 

WSU - Lead Site CS Review Team Various 1 

Total 

115 

69

Appendix B 



Experiential Learning Statistics and Learning Outcomes 



92% of traditional undergraduates graduated with 

university sanctioned EL/internship experience 

73

YEAR Co-op* 49ership 

Five Year Analysis + 

Placements 

Service 

49erships**** 

75 

UNC in DC*** Intern** Combined 

2009-2010 72 145 5 N/A N/A 222****** 

2008-2009 31 223 N/A 6 N/A 260 

2007-2008 29 220 N/A 11 N/A 260 

2006-2007 22 261 N/A 10 N/A 293 

2005-2006 27 255 N/A 8 N/A 290 

One year Change +132% -35% N/A N/A N/A -9% 

+During the Academic Year of 2004-2005, transcript notation began for 49ership work sessions, in addition to co-op work 

sessions; the UNC in Washington DC program began. 

*This column refers to students placed into work experiences. Since cooperative education involves students completing 

multiple work experiences, that number reflects new placements and returning students. Some students are counted two 

and three times. 

**Beginning in 1997-98, the academic internship program for the College of Arts & Sciences was moved to the 

departmental level. Therefore, the intern placement category is not applicable. 

***The UNC in Washington Program was discontinued during the 2008-2009 academic year due to State wide budget cuts 

and elimination of the program. 

****The Academic Year 2009-2010 is the first year that we initiated tracking of the Service 49erships for this report. 

YEAR Co-op* 49ership 

Applicants 

Service 

49erships**** 

UNC in DC*** Totals 

2009-2010 92***** 1137**** 424***** N/A 92***** 

2008-2009 44 865 N/A 14 923 

2007-2008 34 814 N/A 38 886 

2006-2007 47 799 N/A 42 888 

2005-2006 81 838 N/A 58 977 

One year Change +109% +31% N/A N/A +79% 

*****Application numbers are duplicated as we have many students that apply to several semesters and several different 

programs (i.e. Co-ops, 49erships and Service 49erships). We also have seen a significant increase in the number of 

students applying for multiple semesters and programs as compared to previous years. 

****** 30% of the internship/49ership postings for the 2009-2010 academic year were unpaid and have historically not 

been as sought after by our students. We also saw an increase in the number of applicants that applied for multiple 

semesters and multiple programs (i.e. Co-op, Service Learning 49erships and 49erships). Actual number of non-replicated 

applicants was 816 for the 2009-2010 academic year. Additional reasons were due to lack of response from students to 

follow-up to collect working information despite repeated attempts (i.e. the Arts & Sciences conducted individual phone 

calls to 92 students in her liaison area but only received a response from 29 students), lack of follow-up/communication 

from employers regarding hiring stats, employers electing not to fill positions after advertised due to budgetary changes or 

hiring students outside our program via employee referrals, and a decline in postings for certain high applicant interest 

areas (i.e. engineering 49erships and co-ops dropped by 23% in one annual year while applicants from the College of 

Engineering increased to 487 for the 2009-2010 year as compared to 174 for the 2008-2009 academic year. In Business, 

we saw a 7% increase in EL applicants from finance and accounting students while we saw a 9% decline in 49erships/coops 

for finance and accounting areas). Additional student reasons cited for not finding or reporting an EL experience 

include: students applying the EL Program but then electing to receive academic credit for the experience via their 

department, did not qualify due to financial holds, reporting that they did not find an internship that interested them or 

they applied to the program for a specific internship opportunity with one company but when they did not receive an offer 

from that company, they elected not to look for other opportunities, and the types of positions listed of interest to students 

in certain fields (biology and chemistry) are listed as JLD positions and the employer is reluctant to transition the position 

over to an EL opportunity. Finally with 3 staff vacancies mid-year (AD Undeclared Students, AD COB and EL specialist), 

follow-up became more difficult and additional staff or student workers are needed to conduct the repeated follow-up 

needed to increase stats as well as develop internship/Co-op leads as Career Advisors are stretched to meet an increasing 

demand for individual student appointments, classroom outreach and employer /faculty development. 

NOTE: CEIA recommends one staff position dedicated to every 150 applicants.

Sample Workshop Learning Outcome Measures 

SACS and NACE Outcomes 

FRESHMAN SEMINAR PRESENTATIONS 

This program has allowed me to obtain educational and occupational information to aid my career and 

educational planning. Mean=4.44 

MAJOR & CAREER EXPLORATION WORKSHOP (SII Interpretation) 

I can better articulate career choices based on assessment of my interests, values, skills, and abilities. 

Mean=4.38 

BE AN INTERVIEW “PRO” WORKSHOP 

As a result of attending this workshop, I have learned how to more effectively present myself as a candidate 

for employment. Mean=4.44 

RESUMES THAT GET YOU THE INTERVIEW WORKSHOP 

I can construct a resume with a clear job objective and evidence of related knowledge, skills, and 

accomplishments. Mean=4.39 

HOW TO FIND A JOB: GOING BEYOND THE INTERNET WORKSHOP 

I feel more motivated to take action steps to initiate my job search. Mean=4.46 

NINERJOBNET ORIENTATIONS 

As a result of attending this workshop, I have access to and can effectively utilize career and employer 

resources on the internet. Mean=4.47 

Summary of Learning Objectives for Experiential Learning Service 49ership/49ership 

Experiences-Student 

Junior, Accounting/Finance Double Major (Undergraduate) 

Global Endowment Management, LP, Public Investment Team Intern 

1. To learn more about my skills, abilities, and interests as they relate to this career field 

a. Gain practical experience by working with financial advisors and gain understanding of the 

day-to-day operations of the position and field 

2. To develop working knowledge of Access and additional financial software 

a. Increase knowledge of Access and application to job and also gain exposure to additional 

financial software databases 

3. To learn more about investment procedures 

a. Increase understanding of investing by learning about procedures, regulations and research 

involved 

Senior, Marketing Major, (Undergraduate) 

Pro Athletes Council, Event Planning Intern 

1. To assess this field as a potential career for me 

a. Learn about event planning by assisting in organization and execution of events 

2. To learn to work in a team environment as it relates to event planning 

a. Learn how team dynamics impact event planning 

3. To develop working knowledge of creative software including Photoshop 

a. Learn how to use Photoshop to create marketing materials 

Senior, SIS Major (Undergraduate) 

Vanguard, Technology Leadership Program Intern 

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1. Develop knowledge of Vanguard’s products and services and how they relate to group projects 

a. Intern program c-learning along with individual and team/supervisor coaching 

2. To utilize current JAVA skills and learn advanced skills in a professional setting 

a. Work with team and project manager to design new chat application using JAVA and other 

related languages 

3. To learn effective time/project management skills 

a. Meet daily with project team and weekly with supervisor to review project goals and progress 

4. To develop skills in RAD to effectively code/debug for assigned project efficiently 

a. Rely on team skills and online tutorials 

5. Maintain highest standards in regards to all aspects of the assigned projects 

a. Follow all corporate and team policies in regards to coding and maintenance of software 

6. To learn more about my skills, abilities & interests as they relate to this career field 

a. Ongoing during internship 

Senior, SIS Major (Undergraduate) 

Vanguard, Technology Leadership Program Intern 

7. To assess this field as a potential career for me 

a. Final review of intern program and accomplishments 

Junior, English (Undergraduate) 

Law Offices of Charles E. Morgan, Jr., Legal Intern 

1. To learn about the social issues and how they are handled by the agency/organization 

a. Attend various court cases that focus on different issues of society and observe the sentencing 

for each trial 

b. Interview people from different areas and backgrounds that often go through and face multiple 

social problems. After interviewing, the info that I collect goes back to the attorney. 

c. View videos of evidence from crimes committed and observe how police officers handle those 

individuals as well as the evidence. 

2. To promote community awareness of social issues 

a. Participate in handling out brochures to people who want to help someone who’s in need. The 

brochures list statistics of teens that use drugs and ways of rehabilitation centers that could 

help assist with this issue. 

3. To learn how my skills and abilities relate to this career 

a. Work with other interns to get a specific task done a in timely manner 

b. Independently completing paperwork like DWI workups, trial notebooks, etc. 

c. Visiting inmates to get answers to questions 

d. Finding the answers to questions by reading through manual before asking someone 

Senior, History (Undergraduate) 

Communities in Schools, College Intern 

1. To learn about social issues and how they are handled by the agency/organization 

a. Participate in panel discussions with students and parents about issues that are taking place in 

the school 

2. To promote community awareness of social issues 

a. Participate in finding a community leader to discuss prevention methods about different social 

issues 

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3. To learn how my skills and abilities relate to this career 

a. Take the things I learned in classes and apply them in a real work environment 

Junior, Systems Engineering (Undergraduate) 

Mike Marsh Outdoors, Research Assistant 

1. Utilize effective communications skills when interviewing biologists, fisheries managers, and other 

professionals 

a. Meet with professional involved in wildlife management field from various companies and 

NCWTC. Use technical information to determine impact of human use of fisheries health. 

2. Learn Associated Press format for recording data from interviews and research 

a. Read current template for documenting and reporting information 

3. Display data in an easy to understand format for use in publishing the book Fishing North Carolina 

a. Read past editions of Fishing to understand expected format 

4. Develop an effective website design to properly display information for use by the general public. 

a. Utilize current knowledge of HTML and JAVA to scan and import information. 

Junior, Civil Engineering Technology (Undergraduate) 

Rodgers Builders, Intern 

1. To learn how to read and interpret blueprints and shop drawings 

a. Meet with the Project Manager/Superintendent and discuss what everything means on the 

drawings. 

2. To learn more about construction, in general. All the methods, materials, etc. 

a. Work on the site and watch what all goes on, on a typical job day, also ask questions to learn 

more 

3. To learn the basic fundamentals of what a project manager/superintendent (does), and also what 

responsibilities they have. 

a. Meet with the project manager and superintendent and shadow them to see how they handle 

their job and live a day with them too see what all goes on. 

Strong Interest Inventory (SII) Workshop Pre-test/Post-test Summary 

T-Test Analysis 2009-2010 

Summary: Average Pre-test/Post-test Mean Difference for All Questions: +0.89*. (9 out of 10 mean 

differences were statistically significant, indicating individual mean increases from pre-test to post-test were 

due to the assessment and not increased purely by chance). Below are the probability scores for the 

significant and insignificant findings. 

Statistically Significant Mean Differences 

(Pre-test & Post-test Means) 

A significant p value (p

Pre-test/post-test mean differences were statistically significant, 0.05>0.000; there was not a significant 

correlation between pre-test and post-test scores (sig level 0.050.000); correlation was .268, indicating that 

7% of the variation in post-test scores was associated with pre-test scores. 

Question #4: I know my Holland code and understand some occupations that are relevant to me. 

Pre-test Mean: 1.88; Post-test Mean: 4.22; p=.0000.000; there was not a significant 

correlation between pre-test and post-test scores (sig level 0.050.000); correlation was .396, indicating that 15% of the 

variation in post-test scores was associated with pre-test scores. 

Question #6: I am aware of career paths related to some majors of interest. 

Pre-test Mean: 3.69; Post-test Mean: 4.27; p=.0000.000; there was a significant positive 

correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .279, indicating that 


Strong Interest Inventory T-Test Analysis 

Question #7: I feel motivated to take action steps toward career planning and/or decision-making. 


correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .364, indicating that 


Question #9: I am familiar with UNC Charlotte resources and campus offices that can support my academic 

success. 


correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .442; indicating that 


Question #10: I have a strong knowledge base about careers. 


correlation between pre-test and post-test scores (sig level 0.05>0.000); correlation was .498; indicating that 


*The average pre/post mean difference increase in 2008-2009 was 1.20 with 9 questions. Question #10 was 

added this year. 

NOT Statistically Significant Mean Differences 


There was a slight mean difference between pre-test and post-test scores but the difference was not 

statistically significant (p>0.5). In a review of raw scores, this item received high scores on the pre-test 

and therefore was not significantly increased. If a mean was low and stayed low, it could mean the treatment 

(assessment) was not effective in addressing the item. However, the fact that this measure addresses 

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motivation could indicate a predisposition for highly motivated students to seek out assessment. 

Question #8: I am motivated about completing my college degree. 

Pre-test Mean: 4.67; Post-test Mean: 4.68; p=.935>.05 (93.5% chance results are by coincidence) 

Pre-test/post-test mean differences were not statistically significant, 0.050.000); correlation was .387, 

indicating that 15% of the variation in post-test scores was associated with pre-test scores. 

UCC Freshman Seminar Course: Fall 2009 

Summary: The average mean difference from pre-test to post-test was +0.68. 21 out of 29 mean differences 

were statistically significant indicating individual mean increases from pre-test to post-test were due to the 

course and not increased purely by chance. Below are the probability scores for the significant and insignificant 

findings. 

Statistically Significant Mean Differences 


A significant p value (p

Q17: I have made progress on my career action plan. (2.86 to 4.38) 

p=.000.05 (49.3% chance results are by coincidence) 

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Q21: I feel motivated to take action steps toward career planning and/or decision-making. (4.43 to 4.52) 

p=.666>.05 (66.6% chance results are by coincidence) 

Q25: I have an appreciation of multiple areas of diversity which are present on a college campus and 

professional work environment. (4.57 to 4.71) 

p=.329>0.5 (32.9% chance results are by coincidence) 

Contributions to UNC Tomorrow 4.1.1: 

Experiential Learning Transcript Notation Course 3500 level courses: EL employers rate our students as 

having strong oral and written communication skills (4.41 & 4.43 respectively out a 5pt scale), critical 

thinking/ability to acquire & integrate information (4.50), creativity and problem solving/initiative (4.63) 

ability to work with others & exhibit good interpersonal skills(4.69), and understand & adhere to 

organizational structures/systems (4.59), high level of professional (4.59) and a good work ethic (4.72) 

and effective technical & computer skills (4.61). 

96% of OCI employers rate our students as having strong oral communication skills 

86% of Mock Interview Day employers rate our students as exhibiting strong oral 

communication skills during the Spring 2010 Mock Interview Day. 

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Appendix C 





Experiential Learning Evaluations

Analysis of Student and Employer Experiential Learning Evaluation Feedback 

10 year Trends 

Student Evaluation Feedback Trends 

The percentage of students indicating that they would accept a full-time offer if available has increased 

significantly over the last ten years (increasing to 82% in 2009-2010 from 47% in 2000-2001). This 

may mean that the quality of the internships and co-ops has improved or that students are more 

informed about the importance of experiential learning and the correlation to their first job after 

college. 

The Experiential Learning Program has had a significant impact on the student’s motivation toward 

their career goals, understanding of career fields and their motivation to stay in school (consistently 

ranking above a 4.0 out of 5pt scale for the last ten years). Additionally all of these scale factors have 

increased slightly in the last ten years (from as low as 4.16 in 2000-2001 to 4.71 in 2009-2010 for 

career goals). This indicates that over the last ten years more students are motivated toward 

completing their career goals, have a better understanding of career fields and are generally more 

motivated to stay in school as a result of participating in an Experiential Learning experience 

(49erships or Co-ops). 

Students’ overall rating of the Experiential Learning Program and recommendation of the program to 

peers has remained consistently high (remaining above a 4.0 on a 5pt scale for the last ten years). 

Additionally more students would recommend the program in 2009-2010 (4.74 out of 5pt) than in 

2000-2001 (4.26 out a 5pt scale) which indicates that the quality of the program and experience for 

students has improved. 

The average hourly salary is closely tied to economic factors such as recessions and fluctuates 

depending on these conditions (current average salary for 2009-2010 is $12.47 as compared to $15.78 

during 2006-2007 academic year at the height of the economic growth of the late 2000s). 

Employer Evaluation Trends: Feedback on Students 

Employer evaluation of our students indicated that they have made the most significant improvements 

in oral and written communication skills in the last ten years (4.41 oral and 4.43 written 

communication skills in 2009-2010 as compared to 3.99 and 3.98 respectively out a 5pt scale in 2000- 

2001). 

Improvements have been seen in all professional skill areas and academic preparation 

including: 

Education/academic preparedness (4.33 in 09-10 as compared to 4.18 in 00-01), 

Technical/computer skills (4.61 in 09-10 as compared to 4.30 in 00-01), 

understanding/adhering to organizational systems (4.59 in 09-10 as compared to 4.31 in 00-01), 

Career direction/goals (4.5 in 09-10 as compared to 4.15 in 00-01), 

Interpersonal skills (4.69 in 09-10 as compared to 4.44 in 00-01), and 

Initiative (4.63 in 09-10 as compared to 4.28 in 00-01) which indicates that we are making significant 

strides in preparing students for the workforce skills that they need to be successful. 

The overall rating of our students has increased from 4.35 in 00-01 to 4.57 in 09-10. However, this 

rating does fluctuate depending on the academic year; it is difficult to assess if an overall rating of our 

students has significantly increased in the last ten years. 

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100

101

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103

104

105

106

107

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Appendix D 



Annual Progress 2005-2010 Strategic Plan and Follow-Up Plans 



UNIVERSITY CAREER CENTER 2005-2010 STRATEGIC PLAN 

ANNUAL REPORT UPDATE 2009-2010 

I. EXECUTIVE SUMMARY 

A. Mission and goals: The vision of the UCC is to be a premier comprehensive career resource center for students 

with advisor support in accord with national standards which emphasize timely career planning 

and experiential learning through utilizing technology and strong relations with academic 

departments to prepare students for a competency based world of work. It is the vision of the 

UCC that students will be able to obtain services, information, career advice and counsel 

through a fully integrated and centralized career services resource center and that 

faculty will be supportive of career resources needed for excellent academic career related and 

pre-professional advising through the center. 

These services will include information on discipline and cross discipline related careers, world 

of work issues, further training and graduate school information as well as volunteer 

experiences available on and off campus. In addition, self-assessment and skill development 

opportunities through Experiential Learning programs (i.e., service learning, internships, and 

co-op) will be core service areas. Although centrally coordinated, the offerings would be 

specialized to the career stages of the individual students, and expertise and information would 

be appropriate to meet unique career planning/development student/discipline needs. The 

center would also provide support for academic courses in the delivery of career learning 

experiences, and grants which include experiential learning or career components for students, 

assignments, and activities. 

The mission (2010) is to provide a comprehensive approach to career preparation with 

experiential learning as a key component for students. The staff teaches career decision 

making, planning skills, and fosters the integration of academic and career goal development 

through quality internships, cooperative education, externships, and community service 

projects. In addition, advisors are supported through a best practice institute/FCTeL 

Experiential Learning Teaching Circle, valuable career and post secondary school information. 

Grant research and university external relations/development efforts are supported through 

service and collaborations with alumni, federal agencies, and employers. 

The center proactively develops and maintains relationships with a diverse group of employers 

and organizations and provides a link to the "world of work' through which students can take 

advantage of numerous information sources and programs. 

B. Summary of process 

used to develop unit 

goals: 

C. Summary of major 

goals in strategic plan: 

The Director and Associate Director participated in an Enrollment Management retreat to 

review EM goals and related unit goals. The UCC Director team then developed key 

actions/areas of focus for the next five years. The UCC Teams for career development, 

recruiting, and experiential learning also provided input to these. A communication was sent to 

the Deans to request any input regarding their needs for service support, especially as it 

relates to experiential learning growth. Data from annual reports and the Post Graduation 

Survey as well as midyear 04-05 data was considered. All UCC staff members were involved in 

looking at goals annually and the 5 year plan in July and August retreats. The director team 

and the Director formed the final 2010 plan. April 2005 feedback was provided from Kathi 

Baucom and in April 2006, general feedback was provided from Cathy Sanders. A copy of the 

original was also shared with Dr. Wolf Johnson in May 2006. Revisions were made as part of 

the annual report process in May 2006 and the opportunities with the new Academic Services 

unit and transfer of career assessments from the Counseling Center. 

There are five overarching continuous strategic goals for the University Career Center: The 

updated relationship to AS and UNC Tomorrow is noted in the next section. 

1) To help all UNC Charlotte students make and act on career decisions which maximize their 

potential and long term development; to increase efforts to reach every student at least once, 

with intent to engage them in UCC services, in their academic tenure. Increase individual 

career assistance and student awareness of UCC services in career exploration/decision making 

stages. (AA Goal 5,9; Univ 8,9) 

2) To educate students about and encourage timely involvement in experiential learning and 

processes. To educate and engage students, faculty, and employers in active participation and 

an increasing number of quality Experiential Learning programs. Increase quality Experiential 

Learning programs and opportunities. (AA Goal 4,5;Univ 6,7,8) 

3). To educate and engage students, faculty, and employers in active participation of quality 

Experiential Learning programs, career planning, and job search assistance through outreach 

programming to groups and classes. (AA Goal 4;Univ.9) 

4) To promote among individuals and organizations outside the university community, a 

receptivity to and involvement with UNC Charlotte, the Colleges, and the students. Package 

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D. Summary of new 

resources required to 

achieve new goals: 

A. Assessment of 

cumulative progress in 

meeting goals in current 

strategic plan: 

and expand special services to alumni, actively seek career related grants, and explore 

developing Employer in Residence and family services career programs. (AA 4,5,9; Univ. 3) 

5) Research and develop plan by 2010 to establish a Career Assessment, Work, Service and 

Internship Division/Faculty Sharing Effort. (AA Goal 4, 5, 9; University Goal 3). This goal 

could increasingly support alumni relations, development efforts, student development, human 

resource and faculty/staff relations and development efforts, and university research goals. 

This as a goal has changed from above, and reworked as the career assessment goal which 

also supports goal 1, but does require separate resources and actions. Transfer the Career 

Assessment instruments and career library resources from the Counseling Center. Research 

and expand utilization of the SII and other career assessment tools to develop an assessment 

program, particularly targeted for undeclared majors, freshmen and sophomores. This supports 

the ongoing annual administration goal for the office as well: To develop the organization, 

structure, and plans appropriate to the growth and resources of the program, in conjunction 

with the increasing needs of the academic units with special emphasis on use of technology 

and centralization of information. 

This is a significant plan for expansion which also could lay the groundwork for the 2015 plan. 

The UCC is also fairly unique in that it provides direct and support service to three very 

different constituents, all important to university goals - students, faculty and employers, thus 

crossing traditional division lines in supporting their goals. Over the five years, increased 

staffing, operating budget, and collaborations with other departments would be important for 

mutually beneficial outcomes. These include three graduate assistants, two Peer Career 

assistants, move Events Assistant to full time, two new professional counseling staff for 

alumni/grad students/grant writing, realignment of specific offices/staffing/budget (i.e., with 

Student Employment, a proposed Faculty EL Institute/expanded FCTeL Experiential Learning 

efforts, a Career Assessment Center, peer career advising, alumni and family career resources, 

space for student workers, expanded career lab/assessment/classroom, graduate school (preprofessional)advising, 

and central location conducive to the collaborations and centralization of 

information for students (approx 3380 square feet additional to current UCC area, 1550 new 

space, and 1830sq. ft. relocated offices. Budget needed for new staffing (not relocated): 

PCA/GAs- $8100 plus $24,600; counselors (one to generate grant funds): $99,800, and 

$16,000 to move the part-time events assistant to full-time to support such new events as a 

public service career fair. If all the units are brought together, the current administrative 

services position would need to be split into two, with one focusing on budget and grant 

support. New Operating: $18,000 plus office space, 5 desks, 3 phones, 22 computers (or 

wireless classroom/ lab for 28) for new staff and expanded lab/classroom. The career course 

expenses and coverage will be shared by Dr Kim Buch/ Psychology Department; additional 

funding would be needed if other colleges desire a similar course. Similarly, if the Institute is 

established, propose shared Faculty Associate position with FCTeL. Could also explore sharing 

a position with Alumni Affairs and Graduate School office. Total needs not supported under 

EM: but space requests included for staff, classroom and new lab. 

The intent and vision is to begin laying the groundwork for expanded as well as better 

coordination and less redundant career services for students and alumni in addition to 

increasing support for faculty advising, Experiential Learning course and career related grant 

development, and student personal assessment. The coordination ideally would be both in 

location (possible employer named building with vacated offices made available for other 

areas) and a more collaborative structure. 

II. ENVIRONMENTAL SCAN/UPDATES SINCE LAST FIVE-YEAR STRATEGIC PLAN 

2010 NOTE: the demand on UCC services and quality service delivery continues to 

grow exponentially (over 132,000 contacts) while staffing has actually decreased. 

Serving all colleges and a full range of employer types, the center is being sought 

out by more and more departments for in-depth partnerships, which takes both 

counseling and administrative support. During the past year, the Center has also 

made major strides in showing the value of the services through pre-post test 

learning outcomes and initiation of further research demonstrating the importance 

of career development in student success, retention, and university external 

relationship building. There is a direct relationship between resource base and 

strategic goals being met; a major example of this is the university's ability to meet 

the growing career development demands of graduate students and alumni. That 

being said, this five-year strategic plan success has reflected on the hard work and 

passion of the UCC staff to deliver and go beyond in most cases, offering quality 

service and supporting goals of multiple units across the university even amidst a 

very volatile economy. The UCC has met and exceeded many of the strategic goals through 

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B. Environmental 

scan/updates of 

challenges, opportunities, 

and obstacles since last 

strategic plan: 

the actions targeted as well as through annual goals facilitation. Overall, students’ use of the 

UCC has increased with 2003-2004 student contacts numbering over 63,000. Both employer 

and faculty use of our website exceeded our goals beyond 10%, students beyond 22%. 

Students are also indicating increased career knowledge and motivation as a result of 

engagement of our programs above 4.0 on a 1-5 agreement scale. Post Graduation Study 

results show the value of EL (experiential learning) for degree completion, increased career 

attainment and higher income. Overall, the university graduates 60% of all students from 

sanctioned EL programs and EL course offerings are increasing as well to 424. The strides to 

centralize services and reach more students through registration was enabled through the 

development of “MY Future” on the 49er Express, and the software of choice overall for the 

office is appearing to be compatible with Banner. Student contacts through services in 2005-06 

number 94,000 (67,000 without resume referrals) EL courses number 491. EL courses are now 

available for transcript notations with a $60 registration fee. More outreach will be needed for 

these programs as many excellent EL opportunities are lost due to lack of student followthrough 

on applications. The Post Graduation Survey has been moved to the Urban Institute 

and the UCC is being looked at more for EL and recruiting consultation. UCC counselors are 

more active in career advising (and coordination with academic advisors and OSSR) and FCTeL 

programs, and 642 employer visits were made to campus recruiting during a down economy 

even though on campus recruiting has decreased due to the market. The goals in some areas 

not realized to full extent was mostly due to the job market post 9/11 and due to some 

splintering and duplication of services across campus. Thus, the latter will be a refocus for the 

2010 plan along with added attention to supporting advising and retention efforts. 

KEY TRENDS: Significant to note, by 2009-2010 unemployment rates in the 

Mecklenburg County area/Charlotte reached over 13% and showed little decrease 

by the spring. The Career Center (like all of the state system) was impacted by 

budget cuts, but ours was fourfold: loss of the Assistant Director position for 

Undeclared Majors (critical to our strategic plan), loss of operating funds (effecting 

job search tools), significant loss of career fair revenues due to employer cutbacks, 

and the UNC in Washington program was cut at the state UNC General 

Administration level even though the majority of increases in career opportunities 

will be through the federal sector and located in the DC area. Fields which had 

been in particularly high demand like technology, nursing, and education were 

greatly impacted. UCC services were sought after by even higher levels not only by 

enrolled students, but in significant numbers by alumni and the community. 

It is important to note that studies indicate that by the year 2012 there will be a nationwide 

33% college-educated worker shortage (Right Management re American Workforce Report, 

2003). This has direct implications for career centers across the country in relation to the 

demand for college graduates, interns and college relations/recruiting services. Alumni are 

also, for UNC Charlotte as well as nationally, increasingly looking to career centers for 

assistance, career advising, mentoring, etc. PGS data shows that students would be most likely 

to be engaged in career planning and use of our service if activities were further integrated 

into the classroom and advising. This includes the need to relate work to academics as 

students increasingly feel a need to work to pay for expenses and tuition (Chronicle, Feb 4, 05 

re UCLA data). Institutions need to be responsive to this need and trend especially as it relates 

to lower income and first generation students (USA Today, Jan 18, 05). 

The strengths of the UCC are still based in its uniqueness in helping students throughout all 

phases of career development as well as its coordination of experiential learning, which has 

been ahead of the national trends. Our model is nationally recognized (ACT, 2005 and NACE, 

1994). The strengths of the center also includes the talent, creativity, flexibility, use of lapsed 

salary/temps and one-time funds, and the commitment of very dedicated staff and support of 

faculty as an Academic Affairs unit. The weaknesses are related to splintering of career 

service efforts on campus. For example, students seeking part-time jobs on campus could 

view a job in a career context with set learning objectives if posted through our office, but are 

now sent to HR for a work study position. Students wanting career assessments could come to 

a central office as opposed to two which they do now. In benchmarking with other career 

centers and using UCC assessment data, indications are that students would prefer receiving 

career assessments (i.e., MBTI and SII) and information from one place such as at the Career 

Center; it is much less common for Counseling Centers to have staff dedicated to this 

especially with the growing student crisis response needs on campuses. 

Since the last strategic plan, the limitations are most related to the fact that for the past 10 

years the services have been growing, expanding and staff have been very creative about 

delivering a state of the art program with few resources (External Team Report, 1995). Users 

have gone from 28,000 to over 60,000 student contacts, not including our website. Faculty 

contact and classroom assistance has also risen. However, the current facility and staff is 

113

maxing out while there is still so much potential opportunity in the future 1) to reach 

more students for career assessment and 4 year career planning integration with advising and 

to assist advising and retention efforts, 2) to attract federal grants through EL -internships and 

service learning- as well as employers for internship/ scholarships, especially for minorities, to 

3) provide more of the knowledge base and facilitate best practices among faculty utilizing EL 

as a very effective pedagogy, 4) to assist in serving and expanding alumni and family relations 

which could under gird lifelong contributions, 5) to create a unit/division/facility which would 

be of interest to outside corporate support for visibility and reaching minorities and leaders. 

We have also seen increasing demand from graduate students and experienced alumni for our 

services, which we are in unique position to assist, given the right resources. Lastly, increasing 

employer trends to develop internships, seeking students interested in nonprofit career and 

service learning in addition to working with leadership programs is an opportunity. Over 20% 

of users are graduate students, yet we are limited by the level classification of and number of 

counseling positions we have for delivery to experienced clients and administration of the 

major assessment instruments now done through the counseling center. 

While the external job market is always a challenge, the duplication of some career services 

across divisions has been more of an obstacle for the UCC and students. There is great 

opportunity for further on-campus collaborations as well as external relationship building, 

especially given the turnover in the federal government due to retirements and the increasing 

focus on internships (public and private, paid and non paid), need for emerging careers 

workers, service learning programs, and workforce development. It is also important to 

recognize the rule the UCC plays in protecting the university and students from external costly 

threats and assists in the education of students, faculty and employer ethical job search, 

internship practices, and referral practices. The UCC is critical, for example, in helping to 

maintain all federal funding coming in and how it delivers services to the military given the 

Solomon case. The UCC also assists faculty in following guidelines for student referrals to 

employers and establishment of quality internships. The federal government 

initiatives/employment needs have increased since the writing of the last plan, as has the 

critical role of the UCC in working with agencies. UNC Charlotte students have not fully utilized 

the work study federal funds or 10% service initiative through financial aid, which is an 

opportunity. Lastly, the UNC GA initiative of the UNC in Washington program and the UCC 

administrative role puts the office in a position of great opportunity to meet the goals of 

expanding federal relations. 

In summary, the UCC is poised to 1) help the university with federal relations 2) help expand 

the GA UNC in DC program, 3) address some advising and retention improvement needs, 4) 

assist the alumni relations / service needs as they enter a new building, 5) help expand 

scholarships and education abroad through internship pairing and 6) assist development/ fund 

raising/ and grant attraction efforts as well as helping minorities, leaders, graduate students, 

and all students find scholarships, meaningful internships and career contributions to society. 

III. NEW STRATEGIC GOALS, ACTION PLANS AND PERFORMANCE OUTCOMES FOR 2005-2010 

A. University Career Center Goal #1: To help UNC Charlotte students make and act on career decisions by 

educating students and encouraging responsible timely involvement in career planning, experiential learning 

and job search processes. We will increase efforts to make every full-time student aware of our services at 

least one time throughout their academic experience and increase the number of students utilizing various 

career services and career web registration options each year. 

“√” Denotes completion at or above goal measures 

B. Relationship of goal to 

next higher reporting unit 

goal: 

C. Action plans to achieve 

goals 

F. Person/group 

responsible: 

AA Goal 5, 9; Univ 8, 9 (AS 1-1, 1-2, 1-3, 1-5, 1-6, 2-2, 2-4, 3-4, 4-3, 6-1, 6-5). Supports 

goals to provide in an exemplary manner a broad scope of students served in achieving their 

academic and career goals. Also targets directed program and specific populations. UNC 

Tomorrow Goals: 4.1.1, 4.2.5, 4.2.6, 4.3.3 

1. Develop career development course pilot with an academic department- Denise, Sharon 

2. Package services for students interested in graduate school (i.e. handouts/workshops online, 

mock interviews, expanded career fairs)- Denise, Karri 

3. Increase career resources for career options for graduate disciplines-Denise, Sharon, Karri 

4. Expand involvement in Learning Communities (contact as each community is added and 

through recruiting/CD team/Events teams, present at least one program to each group)- 

Sharon, April, and Karri 

5. Increase integration of career information into international and multicultural campus 

programs –Karri, Sharon, April 

6. Redesign UCC Website- Strat team 

114

D. Effectiveness 

measures/methods to 

assess outcomes/goal 

attainment: 

E. Assessment schedule to 

assess goal: 

G. Performance outcomes 

for goal: 

√ Enrollment of 12 in first career development course fall 2005 and 30 by 2007, with 

specific course learning outcome goals to be met. In 06 and 07 offered effective career 

freshmen seminars; 21 students in 07; skills career increased .903 on 1-5 scale pre post 

test. In 08-09, through 2 freshmen seminars, taught 21 students; one section 1.04 gain 

on pre-post test. One career focused freshmen and one transfer seminar was 

offered in 09-10 (43 students); T- tests showed significance in the majority of 

learning outcomes, with range of .68-1.05 gains on five-point scale. 

√Student contacts and registration numbers for specific programs will at least meet or 

exceed previous year by 2%, dependent on stability of staffing and resources (all). 

142,000 for 07-08: 34% increase. 08-09:135,000 (decrease due to Southwestern 

recruiting changes). 09-10: student contacts reached same levels as last year 

with over 132,000 amidst turnover and loss of a career counselor (utilized 

graduate interns and PCAS). 

In 09 -10, 45% of users for 7 key programs were from underrepresented and 

international groups; 29% transfers. 39% in 08-09 or 5 programs and 29% 

transfers. 

√Percentage of UCC graduate students users will maintain at or increase beyond 20% and 

ratings on programs on two career knowledge and motivation measures will be at least 

4.0 (1-5 scales) UCC MS and PhD fair attendees increased 60 and 200%; grad users of 

NinerJobNet 19% and individual assistance 13 % of all users. UCC use (of at least one 

service) will reach 68% by 2010 (25% for grad students); 36% of graduate respondents 

used the services in 07-08. 2009-2010: 21% workshop attendees, 12% 

individual appointments, 18% Niner Job Net, 21.5% career fair attendees were 

graduate students ; PhD student use significantly up; 78% traditional 

undergraduates used at least one UCC service (PGS 2009), maintain high 

ratings at 4.3 and 4.4 on overall programs for knowledge and motivation 

measures. 08-09: Masters students use up 49% and overall graduate level up 32% in 

career event attendance for all graduate students. Grad level: 11% of individual 

appointments and 20% of NJN registrants. 8 targeted workshops offered. 

√Graduate Individual assistance survey in 2008 will include email assistance feedback and 

usefulness ratings will be at 90% or above. 07-08 Grad students’ response was 96% 

satisfactory rating and 96% helpfulness; 4.44 ratings for 08-09. 4.40-5.0 ratings for 

09-10 (100% on valuing expertise and listening skills). 

√At least one new resource added each year for grad population (2005, present at 

Grad/MBA SOAR- Denise; 2007-2008 add section on career library for grad level and 

academic careers- Sharon, Denise, things do add specialized career advisor for grad levels 

2007. This was not realized to full extent due to position not being granted and MBA 

position being vacant but 2 PD Institute session was offered. In 06-08 PhD fair was 

offered and in 07-08 NC State Eng fair options-making three new ones available. New Get 

a Job cards developed included ones on venture capital careers, bioinformatics, and motor 

sports.08-09: Resources increased to grad students as a result of the Alumni Career 

Transition Program, Alumni module experience postings, and financial services initiatives. 

New get a job cards developed: Actuarial Science, Entertainment and International 

careers as well as a quick tip card on CPT - H1B Visas, Job market 2009 updates and PGS 

07: Where are they now? and Graduate School preparation. 09-10 New publications 

created included 4 Career Success Certificate handouts (intro, activity guide, 

contact directory, and FAQ page), repackaged versions of all 6 online 

workshops in the Niner Career Club (formerly Career “6”) Series, the Teaching 

Abroad Resources handout, Project Management career information (for 

experienced and graduate levels). PhD fair and NC State Engineering fair 

provided options for graduate students. 

√Student contact with at least 50% of those enrolled in learning communities: 2007. In 

07-08, 38 freshmen seminars were reached (and 95% of all enrolled)-all seminars and 10 

of 17 learning communities 08-09: Reached all 35 of traditional freshmen seminars and 

five hybrid seminars. 32 presentations made in 13 learning communities. 09-10: 34 

presentations made in 13 of 16 learning communities and 46 freshman seminar 

presentations made in 34 courses. 

√Annual presentations with each learning community students rate usefulness at 85% or 

above-CD Team. Nearly 100% found them helpful and would recommend. 87% indicated 

their career knowledge base increased 4-5 level. 08-09: 91% learning community 

students attended a UCC presentation indicating their career knowledge base increased. 

09-10: 100% found them helpful and would recommend them to others; 

career knowledge base 4.49. 

√Use of My Future and overall website will increase by 2% annually. 09-10; My Future 

hits increased 24% since startup in 2003; overall website hits increased 76% 

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since 2001. 

√Website redone in 07-08; 09-10 use up 12% - loss of several databases to 

budget cuts, but rolled out online self assessments. WCIDWMI still highest in 

demand: 281, 840 overall use with employer, faculty, and My future sections 

way up, NJN hits up 12% since 08-09. 

√ Use of services by F-1 visa students increased again in 09-10 in overall 

services and EL. Provided workshops for MAS, MS, PRODUCE and SAFE, and 

participated in high school outreach to underrepresented populations. 

H. Resources Required: Collaboration with academic unit to support career course. Psych professor in 2005-2007 to 

begin has agreed to co-teach. GA needed beginning 2006. Senior Asst Director level career 

advisor for alumni and grad students needed by 2007 (new position), including, salary, 

benefits, space, desk/chair/bookcase, phone, and computer. 

I. Annual progress 

assessment of performance 

outcomes: 

ANNUAL REPORT 

09-10: Culminating this fifth year, all of these goals were met, surpassed, or 

replaced with substitute or similar goals. An example of the latter is the offering of 

the freshman career and transfer career seminars, which yielded significant prepost 

outcomes on learning measures such as student increased ability to 

understand career choice based on assessment of interests, values, skills and 

abilities and how each of those relate to academic majors, how occupations are 

relevant, as well as an understanding of the career development cycle, and 

progress on their career action plans. The UCC is also collaborating with the 

College of Business in considering offering an introductory career module to all 

incoming students. UCC staff had a presence in the majority of freshmen seminars 

and learning communities. The website was redesigned and enhanced and will be 

retailored with the new University template. Graduate and international students 

utilize Career Center services in increasing numbers each year (ranging 12% to 

21% of users on key services), and the collaboration with the MBA career 

counselor in the Belk College has been effective in helping MBAs who take classes 

uptown. The center has developed a particularly effective means for reaching out 

to incoming students through CD Moments, self-assessment programs, and 

collaborations with the new UAC. The recent loss of the Assistant Director for 

Undeclared Students position was evident this past year in the delivery of in-depth 

assessments (MBTI, SII) which decreased from 08-09. As the graduate school’s 

professional development initiatives have taken on a new focus, the best way to 

directly assist graduate students has been through our online workshops and 

tailored programming. However, most of these students prefer one-on-one career 

counseling and rate our counselors highly overall. There are current limitations to 

the needs we can meet at the graduate level, but we have been effective in offering 

program alternatives such as the PhD fair and NC State career fair options. 

08-09: The UCC continues to make significant progress in meeting or exceeding all but one of 

these goal areas. The graduate student demand on our service, especially during recession 

times increases each year. However, without a position dedicated to assist, we were unable to 

greatly expand services for graduate students. Many new initiatives were developed in 

coordination with the Alumni Office and the College of Business, including the alumni module, 

which post experienced level positions and also benefits graduate students. We continue to 

make inroads with freshmen in terms of outreach sessions, teaching career focused freshmen 

seminars which received the highest ratings, and career assessment integration. 135,000 total 

contacts; 390,000 with web services. Sample measures are noted above. In addition, Over 

3200 assessments and 839 career topic sessions were offered to targeted groups, including 

graduate level course students and alumni. 

07-08: The UCC continues to have growing demand and service response for undergraduate 

and graduate users, reaching an all time high of over 142,000 in 07-08. This was influenced by 

our new website and extensive outreach though may have been higher if the Business position 

was filled. Outreach targeted to at risk populations increased with almost all freshmen 

seminars having a session in the UCC library/office, and over 100 Intro courses being reached 

as well as extensive assessments done through Bridges, Discover, the SII and MBTI vehicles 

(3152). All the first goals have been met or exceeded with the exception of more specialized 

resources being developed for graduate students due to not getting the position and the MBA 

career advisor vacancy. Two new offerings however did include the NC State Engineering fair 

and career assessments- MBTI and SII. Effectiveness of the freshmen career course was very 

strong, but enrollment was kept to 21. 

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06-07: Course: Career Decisions and World of Work course was replaced by concentration on 

the first Career freshman seminar taught by 2 UCC staff. Delivered first dedicated freshman 

career seminar yielding high pre-post test to 29 learning outcomes and 100% rating it as 

helpful and 4.26 level that it increased their career planning and decision making abilities. “I 

have made progress on my career action plan” (from a 2.79 to a 4.68) pre to post test! 

Usage numbers: Student contacts and registration numbers exceeded goals at a hallmark 

104,351 total student contacts (76,543 without resume referral counts, up 14% from 67,000) 

and 327,160 with web services. Campus professional registration numbers were at 9,334 

complete (12,365 total; up 12%). 

My Future on the 49erExpress and our website overall dropped slightly probably due to the 

problems we have had getting help to redesign the website to be fresher and easier to 

navigate but a prototype is now being developed. WCIDWAMI is still the most popular link. 

Over 3570 Freshmen and sophomore contacts were reached through class presentations, Get 

Connected, Discover, workshops, fairs, Campus professional, Career prospector, and 

counseling. Initiated social network account on Facebook and 1204 profiles are on Experience 

Connections. The Golden Key Honor Society leaders recognized the director and the office for 

outstanding service. 

Learning Communities- Career content was delivered to all freshman seminar sections and 

80% of the learning communities. Total coverage was limited due to staff vacancies. 

Graduate students- Special sessions on networking, career decision making, and job search as 

well as a resume critique sessions which we presented prior, the Graduate School Professional 

Development Institute canceled when the Assistant Director left. The MBA orientation once 

covered by our office was attended by their Assistant Director. Graduate student usage of 

Campus Professional, counseling services, fairs, workshops, attendees, on campus 

interviewing, Discover/Career Prospector was 2057. Through the Individual Assistance survey, 

a rating of 4.4 for advisors as approachable, knowledgeable and helpful was indicated on 

average. Career resources were continued to be added in the career section for careers of 

greater interest at the grad level, and the Experience Alumni module which will help draw 

experienced level jobs was purchased. The director helped the MBA program also get a 

contract for Optimal Resume software in addition to the one for UCC. We taught a portion of 

the CNS Graduate Career course by the director, and hired five grad level students, including a 

summer apprentice. Lastly, the center enabled a second year invitation for our students to join 

with Chapel Hill, Duke, and UNCG at the PhD fair. Three students also applied to the MBA 

International fair in Orlando through the UCC. Lastly, the UCC provided consultation for the 

TIAA CREF Internships connected with the Fellowships for the company and the departments. 

As a result, Math instituted two grad level Industrial Internship courses. 

05-06: Course: The first two sections of the Career Decisions and World of Work course were 

offered under Psych 3001 Special Topics. Both sections filled up quickly and eventually served 

65 students (53 more than targeted). 

Usage numbers: Student contacts and registration numbers exceeded goals at 94,000 total 

student contacts (67,000 without resume referral counts, up 5% from 63, 490) and 370,000 

with web services (slightly down likely due to Tech vacancy). Campus Professional registration 

numbers were at 7,548 complete (11,031 total). 71% of the respondents of the 2005 PGS 

indicated use of at least one UCC service. My Future on the 49erExpress stayed steady around 

22,000 hits. The career planning major and career sections were still the most popular, 

followed by the JLD program and salary information. 

Learning Communities- all freshman seminar sections of the learning communities were 

provided a career program, with the exception of engineering due to their changes in 

programming and a staff vacancy. 

Graduate students- Special sessions on networking, career decision making, and job search as 

well as a resume critique session were held on Saturdays and in the evening in coordination 

with the Graduate School Professional Development Institute. Workshop ratings -97% helpful; 

98% would recommend. 88% anticipate following up with employers they talked with at a job 

fair. Graduate student attendees, of the total, at fairs was 20%, at workshops 7%, registered 

on Campus Professional is 20%, and 12% of individual assistance appointments. Through the 

Individual Assistance survey, 94% rated career advising as helpful or very helpful, and 100% 

would recommend the services. 

Career resources were added in the career section for careers of greater interest at the grad 

level, though more needs to be done in this area. The director reached out to the new parttime 

consultant hired by the MBA program for career advising. Also, a special section was 

added to the CNS Graduate Career course by the director, and two grad level CNS ED interns 

were supervised by the center this year. Lastly, the center enabled an invitation for our 

students to join with Chapel Hill, Duke, and UNCG at the PhD fair. Three students also applied 

to the MBA International fair in Orlando through the UCC. 

117

J. Follow-up plan to make 

changes as a result of 

assessment findings: 

09-10: Continuing into the 2011-2015 plan, we are interested in targeting and 

serving the special needs of focus populations. However, even though the Career 

courses have received strong pre-post test results on performance outcomes, we 

recognize that more attention needs to be paid to the sophomores. With the lack of 

staffing, we are unable to dedicate time to career seminar classes. Thus, we will 

continue to collaborate with freshman seminar faculty and key sophomore section 

faculty to offer career modules, to provide for career content in all. We also will 

continue to seek to develop a position to assist graduate students as we are 

increasingly seeing this population and PhDs needing our services. If budgets look 

better in the coming years and revenue increases from the fairs, there is also need 

to bring back several software packages and tools to assist our students (e.g., 

Career Search, Vault). We will continue to provide an internship and practicum site 

for graduate students in the Counseling Ed program as they have been able to be 

trained to help us assist undergraduates in particular, and have served as liaisons 

to the graduate population. This year, we were able to launch IRB approved 

research on students’ sense of purpose, career decision-making and academic 

performance which will be used in planning programs for targeted groups in the 

future. 

08-09: Due to budget cutbacks, high ratings of EL courses, and new needs, we will be 

offering two career seminars in the fall: one for freshman and one for transfers. We will offer 

a core set of workshops we compiled for graduate students. We've offered these five seminars 

and publicized through our marketing as well as through the PD Institute to the Graduate 

Office. Service expansion is still limited by not having a position is Through this next year, we 

will continue the special Job Market features on our website which began in November. The 

job market updates link numerous sources of assistance in the community and economic 

updates. We will continue extensive involvement with freshmen and at risk students and 

outreach due to strong feedback in these areas. Given the growing need for sophomore 

outreach we will also partner more with housing to assist them. However, due to budget, we 

will offer less costly appropriate assessment tools. Website tools which were not used as 

heavily are being cut with budget cuts (Vault, Career Search). 

07-08: Will continue to request position dedicated to graduate students due to high demand. 

Two career freshmen seminars will be offered in 08-09. PCAs will continue to be trained to 

assist with freshmen seminar and learning community presentations as the population grows. 

We will continue to measure underrepresented and international group usage; our numbers 

are even higher than expected this year at 40% for 5 key programs. PhD interns will be 

continued as a mutually beneficial experience for the students and our program support to 

assist with counseling loads. New learning outcome measures were added to selective 

workshops yielding an average 4.3 (1-5) mean of areas such as being able to obtain career 

information, being able to use the internet for jobs searches, better articulating own career 

choices based on interests, values and skills. 100% of over 2400 workshop attendees would 

recommend them to others; in class numbers and online participant numbers are stronger than 

in office offerings, but all are valuable and will be continued. 

06-07: Pursue discussions with new Assistant Director in the Graduate School about the PD 

Institute. As grad students continue to grow in usage numbers, we will seek a position for 

them for more dedicated career sessions and library materials tailored to their special needs. 

As we become fully staffed we will also pursue doing a session for all the learning 

communities. We will continue the development of the new prototype for the redesign of the 

website. 

05-06: The number of students utilizing the services, web technology and Campus 

Professional overall continues to increase. In addition to the “UCC on Net” piece created this 

year, it will be helpful to also put a piece together to encourage students to use “My Future” 

more and share at student accounts related offices on campus. We made great strides 

reaching out to graduate students, though the limiting factor continues to be staff time and 

expertise to serve these students as well as all our other constituents. Due to the Psychology 

Department course reassignment of Dr. Kim Buch, we will also be searching for another 

academic home for the career course, but op instead in 06-07 to offer a freshman career 

focused seminar. We will be considering an office name change and revisit the logo due to 

misperceptions we find the name may still create. 

Resources Needed- Collaboration with academic unit to support career course. Psych 

professor in 2005-2007 to begin has agreed to co-teach. GA needed beginning 2006 

Sr Asst Director level career advisor for alumni needed by 2007 (new position), including, 

118

salary, benefits, space, desk/chair/bookcase, phone, and computer. 

III. NEW STRATEGIC GOALS, ACTION PLANS AND PERFORMANCE OUTCOMES 

A. UCC Goal #2: Internal/Students Direct Service - To maintain quality while expanding 49ership, Co-op and 

Career Prospector experiential learning opportunities for UNC Charlotte students. 



goal: 


goal: 


responsible: 




attainment: 


assess goal: services 

annual once offered, PGS 

every two years 


for goal: 

AA Goal 4, 5;Univ 6,7,8 (AS Goal 1-2, 1-3, 4-5, 2-7, 4-1, 5-1, 5-5). Supports broad scope of 

services for students and learning opportunities in culturally rich environment. Experiential 

learning (EL) supports retention efforts and promotes extensive external collaborative 

involvement, as well as helps students establish career action plans. UNC Tomorrow: 4.1.1, 

4.4.2, 4.4.3, 4.4.5, 4.7.2, 4.2.5, 4.2.6, 5.7 

1. Support UNC initiative to offer UNC in Washington opportunities to students; serve as key 

administrative office for UNC Charlotte- Denise, starts 2005 

2. Support select international internship/scholarship options for students through 

coordination with ISS- Denise and new AD; begin with London program in 2005 

3. Offer a web based career planning/job search/EL enrichment course for EL registrants 

by 2009- April 

4. Monitor and promote use of new 49ership transcript option for students- April, EL 

team, and annual; start 06. 

5. Provide vehicle for undeclared majors to do group or individual Career Prospector 

shadowing opportunities through the advising process (Career Development team) 

(2005 pilot). 

6. Expand vehicles for graduate students to enroll in experiential learning in coordination with 

academic units. IT 49ership option by 2007, use of Engineering Industrial Internships 

2006- April, AD COE 

7. Beginning in 2005, student data on individuals with EL and non EL who stay and who leave 

the university will be compared. This data will be shared with assessment offices/ retention 

groups on campus. Data to be run in 06-07. 

8. Annual EL course lists will be updated and SIS/Banner reports will be run on graduates to 

determine rates of EL participation to maintain at or exceed 60% - Cheryl, Denise, Karen 

UNC Charlotte will attract 35 applicants in 2005 for UNC in DC and London program with 9 

participants annually. Applicants to increase to 60 by 2010; had 43 in 07-08. Students rate 

programs highly on usefulness (90%) and on 2 UCC career scales (4.2) by 2008. Faculty to 

include Washington semester (Honors course) learning outcomes measures. London 

program not continued by ISSO and affected by the value of the dollar. Total fall 06summer 

07, inquiries were 50 and applicants were 34 partial, 15 complete. For 07-08, 43 

inquiries, 14 complete. UNC Charlotte has greatest number in the program with 154 

inquires, 39 selected-110%. 08-09: Overall, UNC Charlotte remained in the top 3 of the 14 

schools participating in the program. 34 participants represented us well from the 182 

inquiries and 93 applicants. Due to state budget deficits, the program was 

discontinued at a time when public service careers need to be promoted. 09-10 

program eliminated. UCC staff submitted a proposal for campus to be a federal 

recruiting site; unfortunately, we believe, partially due to our location, we were 

not selected. 

Pilot online course with Engineering, IT or Business registrants by 2009 to have 12 

enrolled during the first term. Students rate class on usefulness (90%) and two key career 

UCC scales (4.0) - April, Dir team. Not started to date but benchmarking study and 

syllabus development was conducted 07-08. 08-09: Syllabus developed; collaboration with 

COB researched. 09-10 followed up with proposal submitted to COB; the college 

response is still on hold as they complete their strategic planning processes. 

√ Employers will rate UNC Charlotte students overall performance in EL programs and on 

recommending the programs at 4.2 or above (1-5 scale) through annual EL evaluations; 

4.12 and 4.33 in 07-08. Our students continue to be a strong source at 4.04 neutral to 

positive in agreement (90% agree or strongly agree). Students rated possess 

competencies in integrity (4.2), initiative (4.46), professionalism (4.38), org structure 

adherence (4.27), punctuality and attendance (4.15). 08-09: Highest ratings on integrity 

4.79: professionalism 4.55: punctuality 4.61: interpersonal skills 4.48: and work ethic 4.66, 

with an overall rating of 4.4. This is an increase in many areas including written 

communication skills - 4.39. 

09-10 employers indicate UNC Charlotte students as good source of talent for 

the organization (mean 4.58), and the majority would recommend the program 

to peers and supervisors outside their organization (4.60); rating of our 

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students were highest for ability to work with others and exhibit good 

interpersonal skills (4.69), good work ethic (4.72), effective technical and 

computer skills (4.61), and creativity in solving problems/ initiative (4.63). 

√ Increase EL applicants 3% each year, dependent on the economy, to reach 900 by 

2010; with Career Prospector and UNC in DC reached 1009 in 06-07. 1073 Experiential 

Learning (Career Prospector/co-op/49ership) 05-06 applicants; up 25%; 06-07 

1009.Combined in 07-08 is 1075 (7% increase). 09-10 Record 2580 UCC EL (Career 

Prospector/co-op/49ership 1,560) applicants were received; this is a significant 

increase considering the UNC in Washington program was eliminated re: 09 

budget cuts. 

Increase total Career Prospector participants by 50 each year and sponsors by 30, on 

average to 2009. Students up to 182 (up 75) with 776 totals in 05 and 861 in 06-07, but 

only 8-10 new sponsors were cultivated due to the position vacancy. (Career Development 

team) 2009: 1000 program participants mark. In 07-08 189 participants, up 56%, and 

sponsors 19 new. 09-10 surpassed goal of 50 students to 65; goal of new 

sponsors was not met partially due to the elimination of an assistant director 

position that oversaw the program. Group shadowing utilized for targeted 

companies like CMP crime lab and URS. 

√Total UNC Charlotte overall EL courses to expand each year over 424, to reach 500 by 

2010- faculty, Denise and advisors. Has already reached 491 in 05-06 and 507 in 2006-7 

and 560 in 07-08 and Service learning course category added. 08-09: Service learning 

courses were further refined for the Carnegie Proposal. Total offering remains 560. 09-10 

EL courses reached 594 including 25 for service learning. A collaborative 

Proposal for SL course designation was submitted. 

09-10: Goal 7 continues to be difficult to isolate, so we are focusing more on retention 

rates of career course, Majors day, and self-assessment participants. Thus, we also 

focused more on the involvement of active students in our services. Overall, EL 

participant University retention continues to be high at 4.71 - the students 

indicated they are more motivated to stay in school (highest level yet) as a 

result of the 49er ship. 

H. Resources Required: GA for online course 2007, Part-time events position to be full-time 2006, GA Tech person 

needed 2006, New position to assist alumni/grad students; search for grants needed to start in 

2008. 


assessment of 

performance outcomes: 

ANNUAL REPORT 

09-10: Overall, the goals for experiential learning have been met, surpassed, or 

redesigned. The major exception to this is in the area of the UNC in DC program, in 

which our student participants greatly benefited from 2006-2009. While the 

federal career sector and Washington, DC, in particular, are all strong areas for 

career growth during this recession, unfortunately because of the impact on the 

state, the program was eliminated across the system. Our work, however, through 

individual agencies, the public services career fair, and North Carolina Campus 

Compact has enabled us to keep federal and service opportunities increasingly at 

the forefront for students. In the current recession, ISSO and students, in 

particular, were less able to take on international internships. We supported 

departments such as Math and MIS in the development of internship courses and 

have spoken with several departments about the utilization of the 49ership for their 

program initiatives (i.e., both multicultural centers, College of Education, targeted 

CCI initiatives with the two major banks). The Career Prospector program was 

directly affected by the loss of the assistant director position; however, we 

developed group shadowing opportunities to meet some of the need. Experiential 

learning is indeed an effective means for employers to recruit and select our 

students. Similar to the past four years, this past year, employers rated students 

highly on such measures as those noted above in the appendices (i.e., 4.58 and 

above on work ethic, interpersonal, technical and problem-solving skills), but were 

even more selective. 88% indicated they would hire our students if a position was 

available. 

49ership/co-op applicants reached a high number in this recession (over 1,560 in 

UCC and 92% graduating with Career-related experience) but unfortunately not as 

large a portion as we would have liked actually obtained or reported 49ership 

positions due to several culminating factors including: the need for positions for 

pay (30% were unpaid), less opportunities for students on F-1 visas who register 

with us in significant numbers, and employers being more selective at the same 

120

time they have less openings. Academic departments are developing courses that 

have exceeded our goal at 594 with 25 classified as service/learning. During this 

past year, a collaborative proposal initiated through the NC Campus Compact 

interest group on campus and Crossroads to formally designate SL courses (similar 

to O and W courses) was submitted. The online EL course proposal, submitted to 

the Belk College, is still in consideration with hopes of being launched in the next 

strategic planning cycle. Due to difficulties in isolating EL effectiveness variables, 

we have selected alternative forms of retention research focused more on selfassessment 

programs. 

08-09: The continued progress and exceeding of experiential learning goals reflects on the 

consistent value of the program. While student applicants were steady this past year, the 

recession did significantly impact the offering of available internships for students. However, 

student participants’ skills were rated more highly. Budget cuts may affect our ability to offer 

an online course, but we will continue the development of this effort. Unfortunately, the 

discontinuation of UNC in DC this May is untimely because of the need for students to pursue 

federal and public careers. Thus, we are promoting broadly, civic engagement as a career field 

in our newsletters, brochures and website as well as through the new North Carolina Campus 

Compact interest group network. 

Goal aligned outcomes are noted above. Overall, UNC Charlotte remained in the top 3 of the 14 

schools participating in the program. 34 participants represented us well from the 182 inquiries 

and 93 applicants. The EL Syllabus was developed and collaboration with COB began. For EL 

participants, highest ratings were integrity 4.79, professionalism 4.55, punctuality 4.61, 

interpersonal skills 4.48, and work ethic 4.66, with an overall rating of 4.4. This is an increase 

in many areas including written communication skills- 4.39. Overall applicants are still high, 

considering the decreased opportunities given the economy. EL participation rates are up 81% 

(68% last year). Career Prospector: Student evaluations show increasing knowledge base and 

career motivation as a result of participation at a 4.47 level; the sponsor list was updated and 

our focus was put on 7 group offerings. 43% of registrants participated; we had 20 new 

sponsors. Service learning courses were further researched for the Carnegie proposal; total EL 

offering remains at 560. Goal #7 has been very difficult to isolate. Thus, we focused more on 

the involvement of targeted students in our services. Overall, EL participant retention is high 

at a 4.61 indication level of students being more motivated to stay in school. 

07-08: While we have made number one selection status- 110% - for UNC in DC, we still 

would like to see many more applicants. This has been made very difficult by the rising costs 

and now triple rooms. EL courses continue to rise in the academic departments while UCC has 

maintained steady levels. However, we were greatly affected by the Business AD vacancy, as 

well as other EL team vacancies. While the Career Prospector program has grown and the 

sponsor list was refreshed and added to, more growth is needed. One successful way this is 

being done is through group site visits. Employers are still pleased with our EL programs and 

students; it continues to be a strong program for student professional/career development, and 

supports UNC Tomorrow and student retention and success goals. A challenge is tracking 

placements. The new NC Campus Compact university commitment and the Carnegie status 

opportunity highlighted the ability to track service learning courses. 

06-07: Overall, the experiential learning program continues to serve an important role for 

students to gain quality internship and co-op experience not available through their 

departments. While the placements and opportunities are strong, it is still difficult to get both 

the student and employers who are matched to report back to us. Thus tracking has been a 

challenge now that we have moved to an online system. The EL Team initiated a new initiative 

this year- the Student Organization Exhibit which involved 8 student organizations representing 

a cross-disciple of paraprofessional, community and social organizations to provide an 

opportunity for student organizations to network with employers at the JLD/EL Fair to cosponsor 

professional development topics, events and initiative. This program was a prelude 

event toward planning toward the EL Best Practices/Institute with a roll-out during the 2007- 

2008 academic year. Discussions are underway by the EL Team to incorporate such event as a 

part a banquet/best practices recognition ceremony for the EL employers, faculty and students 

to be unveiled in the 2007-2008 academic year. Total applications for the year were 888, 

including the UNC in Washington program, a decrease of 9.1% from last year, and 1009 with 

the Career Prospector program. EL credit courses increased to 507 (up from 443 last year or a 

14.4% increase), and a record 95% graduated with university sanctioned EL experience. Over 

87% of employers surveyed that they would hire one of our Co-op or 49ership student for a 

full-time position if available. Experiential Learning Employers indicate that UNC Charlotte is a 

good source of talent for their organization (Mean 4.33 out of a 5 point scale).A majority of EL 

students indicated that they feel more motivated to stay in school as a result of participating in 

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an Experiential Learning experience (Mean 4.28 out of a 5 point scale).Students also indicated 

that their knowledge base of careers was increased and their motivation to complete 

career goals/plans has increased as a result of participating in an Experiential Learning 

experience. (Mean: 4.53 and 4.44 respectively). We assisted with the growing development of 

Internship courses at the grad level. UNC in DC is a great opportunity for interested students, 

but is very labor intensive for the few numbers it can serve; however, we are doing well overall 

in recruiting good students, especially with the addition of the Ethics scholarship and the UNC 

in DC Class Moments. The EL program also provides valuable service to employers who are 

seeking to focus their recruitment efforts at this level, with 813 job postings realized (up from 

469).There is much opportunity to expand the Career Prospector program and engage more 

students; the vacancy this year did hinder the development to the degree hoped though there 

was some growth. Plans which include a videotaping of sponsors were not realized due to 

staffing, but we will be looking at more group trips and modeling the process for students. 

05-06: Overall, the Experiential Learning program continues to serve an important role for 

students to gain quality internship and co-op experience not available through their 

departments. While the applications are up and opportunities are up, it is still difficult to get 

both the student and employers who are matched to report to us. Thus tracking has been a 

challenge now that we have moved to an online system. A few students have also tried to get 

around the $60 fee as well, but final ratings of 4.36 show students have had strong 

experiences. This being our first year of the transcript notation for the 49ership, we were 

pleased with the applicant numbers and ratings, overall, but hope to increase tracking and 

employment rates. The UNC in DC is a great opportunity for interested students, but is very 

labor intensive for the few numbers it can serve; however, we are doing well overall in 

recruiting good students. The EL program also provides valuable service to employers who are 

seeking to focus their recruitment efforts at this level, with 844 postings realized (up from 

469). 

There is much opportunity to expand the Career Prospector program and engage more 

students; the vacancy this year did hinder the development to the degree hoped though there 

was some growth. Plans include a videotaping of sponsors being interviewed to model the 

program. 

09-10: Experiential learning will continue to be a strategic focus of the 2015 plan. 

We need to find more and better ways to track the 49er ship placements. We also 

decided to lift some of the financial hold restrictions on students who applied, but 

were not qualified to help facilitate this process. While we would like to see UNC in 

DC reinstituted, this is not likely, so we will pursue special service learning and 

public service partnerships. We will also participate in agency invitations for 

college relations days such as the EPA offered this past year. Retention research 

will focus more on career self-assessments. One significant new focus that will 

take shape in the coming years will be to support college strategic initiatives to 

further integrate internships into academic programs and external relations 

partnerships; this will be particularly true in supporting the College of Computing 

Informatics programs. These may also be made in the Belk College and the College 

of Education. The structure of the Career Prospector program and a possible 

mentoring program will be re-evaluated. Service learning courses will be 

designated through the curriculum review process though UCC will continue to 

facilitate the North Carolina Campus Compact civic engagement interest group 

meetings and help support the faculty web resource needs in the development of 

their courses. 

08-09: We will continue to seek internship opportunities for students, particularly in public 

service and service learning. We will continue to work with employers to post positions and 

consider non-pay options where they are limited by budget. In working with North Carolina 

Campus Compact, there is growing concern about the lack of underrepresented groups 

participating in service. We will increase the message regarding the importance of students 

getting involved. We will also promote EL as a significant opportunity for the development of 

professional skills. Possible grants will be explored through the Service America Act new 

funding, as we also will be limited by the freezing of our EL coordinator position. 

07-08: Dependent on staffing, we will explore a pilot, online EL course which is being 

proposed for 09, and efforts will continue to market business, technology, and public service 

49erships/ internships beyond the 886. Concentrated efforts will also need to focus on 

following up to acquire more info on employment results re the 49erships, to have a higher 

yield. The new proposed intro business course will be a target area. Career Prospector student 

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group visits will be expanded as well as employers for sponsoring visits. The UNC GA has 

elected to continue three more years with UNC in DC and we are glad to offer this to students 

but will need to put more resources into marketing with the constraints of cost and housing, 

perhaps hiring a PCA to assist. 

06-07: Conversations will be initiated with the new Alumni director and Jonathan and Lenore 

will work with the Career Prospector program to provide more modeling vehicles and group info 

interviews to enhance increased Career Prospector usage. 

Additional staff will also be sought. 

05-06: 1. Seek scholarships for UNC in DC, as expense impedes more students from applying. 

2. Look at mechanisms for streamlining online EL application and tracking system; provide 

more incentives for sanctioned program participation. 

3. Continue to seek additional staff. 

4. Market the Career Prospector program through taped interviews with alumni/sponsors. 

Resources Needed- GA for online course 2007, Part-time events position to be full-time 

2006, GA Tech person needed 2006, New position to assist alumni; search for grants needed to 

start in 2008. 


A. UCC Goal #3: Outreach-Students, Faculty, Employers - To educate and engage students, faculty, and 

employers in active participation of quality experiential learning programs, career planning, and job 

search assistance through outreach programming to groups and classes. 



goal: 


goal: 


responsible: 




attainment: 






for goal: 

AA Goal 4; Univ. 9: (AS 4-5, 4-3, 5-1 (LO’s), 2-6, 2-7, 5-5, 2-2, Supports broad scope of 

student service offerings and provides faculty and staff with expertise to enhance advising 

counseling, instruction, and retention efforts. 

UNC Tomorrow: 4.1.1, 4.4.5, 4.7.2, 5.1.4, 5.5 

1. Facilitate FCTeL Experiential Learning Teaching Circles through Sallie Ives programs- 

Denise 

2. EL Institute-Establish Center for EL/Best Practice training by 2010 in region in connection 

with office; explore grant options for this 

3. Increase collaborative efforts to provide career content to be integrated into select courses 

(MGMT 3160, Engineering Seminars, freshmen seminars, service learning, and Intro 

courses). Advisors in 2005 on 

4. To explore the development of a comprehensive career assessment service being 

incorporated into the UCC as a one stop shop for career inventories, career portfolios, 

computer guidance system, career library, etc (virtual, facilities collaboration, structure). 

Research office name change- Dir team, Summer into 2006-07 Director initiated 

5. Offer career case study and career resource and EL training sessions/discussions to 

academic advisors in coordination with AAIT, OSSR and College advising units. 

6. Explore incorporating 49ership, Career Prospector and/or Discover requirements 

among several career activity options into freshman seminar, Intro courses and Intro 

courses (Career Development team/ advisors. Begin in 2005) 

7. Increase Peer Career Assistants activities to expand help with EL, outreach awareness 

and career advising -Karri 

09-10; FTL discontinued the sessions; the last 2 years, the UCC has been 

facilitating North Carolina Campus Compact service learning interest 

groups. 

√Increase number of courses we provide career content sessions 90 in 2010; faculty 

rate as useful/helpful-career advisors annually reported through monthly and annual 

reports. Overall, in 05-06,947 students were reached through 246 classroom 

presentations, with 193 classes (reaching 3824 students) being content based beyond 

CD Moments. In 06-07, 9568 students were made through 365 classes and 208 

content sessions were delivered. In 07-08, 243 classes, and 12,586 students were 

reached; 08-09: 306 classroom contacts offered reaching 7,328 students (SW 

outreach not present this year). 100% faculty would recommend CD moments 

presentations to colleagues and rated student career motivation and career 

knowledge LOs at 4.2; 

09-10: 280 career content sessions provided as well as 120 CD moments 

and research opportunities in the classroom, together reaching 8,611 

students. 100% faculty indicated usefulness and increases knowledge 

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ase at 4.4 

√Increase student contacts through classrooms and info tables and sessions by 2% 

from prior year annually (base of 60,000), depending on staffing. There was a 4% 

increase in 05-06 to 9651 student contacts through 525 classroom, workshop and info 

sessions even with staff shortages. In 2006-07 reached 13,279. In 2007-08, contacts 

reached 19,155 (44%) even with Business AD not filled till late; temps and PCAs 

assisted us as well as the Southwestern project. 08-09: Total contacts reached 15, 

331 without SW 09-10: total contacts reached 19,316 students. 

√Career Assessment program was successfully launched with 4 core offerings 

(developed through new SAT team), including new online versions, publicity and staff 

training, collaborations with UAC, and interpretations/reaching over 375 SII, MBTI 

167, Bridges 1095, DISCOVER 1515. 27 Exploring Majors and Careers workshops, 11 

MBTI/SII special class sessions. 3152 total. 08-09: Assessment program continues to 

grow, especially in the use of individual tools: 840SII, 480 MBTI, and the introduction 

of CareerLeader. Upgraded to FOCUS2 utilized by 774 students and Bridges at 927. 

09-10: total assessments administered increased to 3,317, including 87 

workshops delivered; this 3.6% accounts for significant increase in selfscored 

assessments targeted to freshman and undeclared students. MBTI 

and STRONG assessments decreased due to budget and staffing; still 

delivered 1046 interpretations through individual and workshops modes. 

Significant learning outcomes indicated pre-post average gain of .89 on 10 

key measures. 

√UCC name still surveyed best to keep but add a clarifying tag line for Work, 

Services, and Internships, develop a new logo and change database to NinerJobNetdone 

07-08. Highest user levels this year. Tagline continued in 08-09 and 09-10. 

√Increase hits by 10% from 2005 by 2010 on faculty career website to reach 6000. 

05-06 faculty website hits: 4517 (a decrease due to limited staff time to market and 

develop this further). Only 3017 in 06-07. With new website in 07-08, faculty hits 

were 7,877, a significant increase but also effected by redoing the site. 08-09: 

Faculty and advisor usage of the website showed significant increase to 11, 565 hits. 

09-10; website content developed for service learning reference for faculty; 

overall hits increased to 39, 935 or 60% for this group. 

√Facilitate at least three FCTeL discussions in 2005-06; continue as faculty need, in 

other years 6 were conducted; total attendance of 35. FCTeL cut back on these in 07. 

With change in FCTeL leadership these were discontinued, but with the university 

joining NC Campus Compact, 5 SL group meetings were held and hosted by UCC in 

07-08, with 3-18 attendees. 08-09 and into 09-10: UCC facilitated NC Campus 

Compact meetings and weekly communications; participated in Crossroads 

projects, Compact conferences, teams, annual report completion, and 

community engagement University website content. 

√PGS responses indicate use of office to go to 68% by 2010; 2005 study shows 71%. 

08-09: 2007 PGS study which was sent late indicated an 80% UND 69% Grad; 

presentation release session delivered, 100% faculty found helpful. 09-10: 2009 

PGS draft delivered; indicates 70% of all students utilized at least one 

service. 

√Career assessments and assignments used in 10 more courses/sections each year 

begin measure 2006 to reach; not begun due to staffing. In 07-08, 128 topical career 

sessions were conducted, reaching 2875 students. This includes 5 assessment 

sessions. In 08-09, 183 (43% increase), topical sessions were offered, 28 related to 

assessment interpretation. 09-10: Topical career content provided in 280 

courses reaching 5811 students; this includes 47 classes served through 

the MBTI and STRONG assessments, and 14 workshops conducted for 

freshman seminars featuring FOCUS 2. 

√Offer session to freshman instructors and others on “Integrating career activities into the 

curriculum”- Denise, CD Team. Occurred in 05-06. Staff participated in 06 and 07 

freshmen instruction and shared info with UAC advisors. Provided assessment training to 

advisors. Our career freshman seminar focused on getting students engaged in EL areas 

and skills effectiveness showed a .903 point significant increase pre post test. 08-09: Had 

significant presence in all freshman seminars for career development and library sessions, 

as well as for career assessment 08-09. Offered 49 freshmen seminar presentations. 09- 

10: 34 presentations made in 13 of 16 learning communities and 46 freshman 

seminar presentations made in 34 courses. 

√Four PCAs hired by 2007; overall outreach and contact numbers to increase by 2% 

annually, and increased contact with sophomores by 2009. 4 hired in spring from 

Expo, not new funds. 5 hired for fall 06-07 given strong Expo participation from 

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employers. IN 07-08, PCAs made significant outreach contributions. Four were hired 

who took on project leaders positions; outreach rose 19% in contacts and 10% in 

numbers of programs. Booths reached over 5,000 students. Sophomore fair 

participation increased 44%. Sophomore users/contacts numbers for appointments, 

EL applicants, career assessments, NinerJobNet, JLD, workshops, and fairs yielded 

1709. 08-09: Five PCA's were effectively engaged in UCC marketing activities 

reaching 14,760 students; they also assisted with special projects such as Facebook 

UCC outreach, post grad research and UT column reporter. 09-10: 4 PCAs (one 

cut due to budget) reached 100% more students than last year and took on 

initiatives such as UCC blog, fan page/UCC on Facebook, and @uncccareer 

on Twitter , as well managed the Career Success Certificate Program (190 

registrants ), and 2 Senior Sit Downs. 

08-09: collaborations are being pursued with COB and COE regarding career 

development and integration of course requirements. 09-10 collaborations with 

college integration continued to be explored especially with Belk, COEd and 

CCI. 

H. Resources Required: Sr. Associate Director position to assist with grad students and grants develop 2007 for 2008, 

including, salary, benefits, space, desk/chair/bookcase, phone, and computer. Peer Career 

Assistants - 4 by 2007, includes Peer GA for MGMT 3160. 



outcomes: 

ANNUAL REPORT 

09-10: The use of Peer Career Assistants has been very effective throughout the 

development of this plan. The PCAs, in particular, have conducted many outreach 

and information sessions reaching over 10,000 students this past year. With the 

expansion of social media they have also increased UCC presence on twitter and 

Facebook (over 400 fans), and marketed the successful Career Success certificate 

program. While the new FTL has discontinued the group sessions, the UCC North 

Carolina Campus Compact administrative role the office plays includes facilitation 

of monthly discussions regarding service learning in the fall and spring. As an 

outgrowth of these meetings, an outline for faculty web resources has been 

developed, a proposal for the SL course designation has been proposed, the 

University was represented through providing professional presentations, and a 

social entrepreneurship team participated in the Compact conference. The UCC 

also facilitated the university completing its first annual report for Campus 

Compact, helping to keep North Carolina amongst the leaders. Faculty UCC website 

hits more than doubled partially due to this expanded resource being put on our 

website, a final version of which we hope will link to the university’s main 

community engagement page. Freshman seminar and learning community 

engagement continued to be high, as well as the integration of self assessments in 

the majority of courses, proving significant pre-post learning outcomes. Partially 

due to the comprehensive nature of the self-assessment program (even though we 

needed to utilize Focus 2 more than the Strong and MBTI this year due to 

cutbacks), we delivered over 280 topical class sessions and collaborated with over 

150 faculty. 

08-09: All the goals in this section have either been met, exceeded, or revised given resources 

and changing direction of units with which we collaborate. The university wide course 

assessment integration was focused on the target groups of freshmen, at risk students, and 

transfers. Further career course integration is being explored with the colleges of business and 

engineering. Given the new goals of the Faculty Center for Teaching and Learning, 

collaborations are being pursued through the vehicle of the North Carolina Campus Compact 

interest group, such as discussion of content for a university wide service webpage. Our 

creative and partnership outreach efforts continue to grow. There has also been significant 

progress made with the college of business and the alumni office, particularly in response to 

alumni needs in this recession time. We have also begun discussion with student affairs 

housing to explore a sophomore outreach program. 

Goals are aligned with outcomes above. Five PCA's were effectively engaged in UCC marketing 

activities reaching 14,760 students; they also assisted with special projects such as Facebook, 

UCC outreach, post grad research and UT column reporting. Staff offered 306 classroom 

sessions, reaching 7,328 students. 100% of the faculty would recommend CD moments 

presentations to colleagues and they rated student career motivation and career knowledge 

LOs at 4.2. Total outreach contacts reached 15, 331 without Southwestern. The career 

assessment program continues to grow, especially in the use of individual tools: 840 Strong’s, 

480 MBTIs, introduction of Career Leader, upgrade to FOCUS2 utilized by 774 students, and 

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Bridges at 927. Faculty and advisor use of the website increased to11, 565 hits. We had 

significant presence in all freshmen seminars for career development and library sessions as 

well as for career assessment 08-09. Offered 49 freshmen seminar presentations. 

07-08: Our outreach efforts and continuation of meeting this goal has been effective. This 

included the ability to reach underrepresented populations, provide visibility and career contact 

in 243 classrooms (over 19,000 contacts), and reach more sophomores and transfer students. 

Peer Career Assistants have been helpful in this regard as has been the new Career 

Assessment program which delivered over 3100 career assessment tools to students in the first 

program year integrating the MBTI and the SII. Collaborative efforts with a Southwestern 

recruiter also helped raise internship awareness in classes. UCC usage numbers continue to 

grow on several measures, including PGS. 

06-07: The outreach activities were very successful for yet another year in a row even though 

limited staffing affected individual assistance and EL numbers. Part of this success was due to 

the training and use of Peer Career Assistants, who also were also rated highly in the 

Individual Assistance survey for the types of areas they focused on at 4.56 satisfaction levels 

and 4.7 (1-5 scale) on helpfulness. Overall 862 workshop, info session, classrooms, and cosponsored 

sessions were conducted vs. 759 last year, reaching 35,642 students. New areas 

included the Dress to Impress show, increased COE outreach at multiple buildings, freshmen 

career course, student organization outreach, less MBA outreach, Public Service Career fair, 

and International program connections after the director’s Fulbright seminar. We continue to 

meet our goals of engaging others in our services (i.e. registration, attendance at most events 

and EL university participation usage numbers are all up) and increase their awareness of the 

UCC through outreach programs. Areas where we see need to focus more: graduate, alumni, 

transfer, sophomore levels. 

05-06: Even with limited staffing, the outreach activities were very successful for yet another 

year in a row. Part of this success was due to the training and use of peer career assistants, 

who were also rated highly in individual assistance for the types of areas they focused on at 

4.47 satisfaction levels and 4.53 (1-5 scale) on helpfulness. 

Overall 759 sessions were conducted vs. 659 last year. Areas increased: the career course, 

outreach tables and employer info sessions, and co-sponsored events. We continue to meet 

our goals of engaging others in our services (i.e. registration, attendance at events and PGS 

usage numbers are all up) and increase their awareness of the UCC through outreach 

programs. Areas where we see need to focus more: graduate, alumni, and sophomore levels. 

09-10: The significant use of PCAS will be continued and hopefully grown in the 

delivery of the next plan. This is particularly true in the expansion of the center’s 

use of social media and the career certificate program. During this past year the 

center also made effective use of graduate interns in helping deliver workshops and 

a new job-search career counseling group, the latter of which is an effective job 

search tool. Pre-post test results indicated significant learning outcomes. As the 

University utilizes an SL course designation, the 49er ship will be called the service 

49er ship to include public service employers and not fully integrated service 

learning oriented courses. The UCC will continue in some capacity to be involved in 

North Carolina Campus Compact and will help facilitate group discussions as well 

as advocate for faculty interested in service learning. The UCC's role in utilizing the 

49er ship to support Crossroads or the Levine program will be explored, and has 

already been integrated into the Bank of America Applied Technology Program and 

the Wells Fargo future of banking program. Staffing will be a major factor to 

consider as these time intensive in-depth academic programs grow. The Sr AD 

position was not granted due to state budgets. 

08-09: The budget cuts next year will severely impact our ability to engage in outreach 

through peer career assistants and specialty marketing campaigns, which utilized giveaways, 

catchy signs, and publications. However, we will continue our efforts in collaborating with key 

units and colleges, and targeting populations. We have been able to tailor programs to fit 

specialty needs of groups such as Alumni, at risk students, freshmen, transfers, 49er finish 

participants, and Graduate Students. Initiatives will continue for most of these groups, though 

the offering of Strong’s and MBTIs will be cutback somewhat. There is also an unknown 

regarding the financial services governor's layoff initiative and what impact may occur to the 

demand of our services by community and university members. This will take close monitoring 

and partnering with continuing education, the Graduate Office, and HR. 

07-08: With the hiring of Assistant Director to work with Transfer students, we will be 

126

targeting this population more; we also expect the Career Assessment program Exploring 

Careers and Majors workshop programs to grow. We will work to get into more Learning 

Communities now that they are in our division area, and look forward to raising visibility and 

involvement with service learning faculty through Campus Compact and the Carnegie process. 

Sophomore target efforts will increase. 

06-07: 

Continue growth of PCAs to 5 with summer apprentice 

Support CO Engineering initiative for peer career PD coach 

Follow up on the strategies and activities suggested in the University Transfer Student 

Plan, if funded 

05-06: Continue expansion of the peer career program. 

1. Utilize career assessments, group session, and outreach programs to target sophomores. 

2. Offer more sessions through the Grad School Professional Development Institute. 

3. For the above as well as alumni, hire needed staff and gain/create appropriate space for 

these programs. 

Resources Needed- Sr. Associate Director position to assist with grad students and grants 

develop 2007 for 2008, including, salary, benefits, space, desk/chair/bookcase, phone, and 

computer. Peer Career Assistants- 4 by 2007, includes Peer GA for MGMT 3160, Eng. 


A. UCC Goal #4: To promote among individuals and organizations outside the university community, 

receptivity to and involvement with UNC Charlotte, the Colleges, and the students. Package and expand 

special services to alumni, actively seek career related grants, and explore developing Employer In Residence 

and family services career programs. 



goal: 


goal: 


responsible: 




attainment: 






for goal: 

AA Goal 4; 5, 9 Univ. 3: (AS 3-5, 2-4, 2-7, 1-2): Supports exemplary services, external 

relations, grant and fund raising resource, and public service goals. 

UNC Tomorrow: 4.1.1, 4.4.3, 4.3.5, 4.7.2, 4.7.4 

1. To expand external relations in the community, with employers, and within professional 

associations while maintaining current quality relationships-all career advisors. 

2. Explore “Employer-in-residence” program offering-April, Denise. 

3. Increase types of positions listed on UCC database: To explore collaborations with Student 

Employment/Human Resources, the Graduate Office, and Volunteer services to develop a 

single database and/or links for all work/learning opportunities for students to offer by 

2006-07 - Strat team, Denise. 

4. Offer expanded select services to new and experienced alumni and parents/family- new 

Sr. AD for Alumni and special programs- Denise in discussions with David Dunn. 

5. Increase EL and other job posting and resume referral activity with federal agencies as 

well as EL and, service learning, and corporate employers- advisors. 

6. Seek grants to support EL and career related programming –new Associate Director for 

Graduate Career Services and Grants and Denise- 2009. 

√Employer contacts through campus interviews, resume referrals, consultations, and 

career fairs will meet or exceed number in prior years given a strengthening economy. 

Total number of employer visits to campus in the strong economy of 05-06 was 866 

representatives from 768 organizations. In 06-07: 1053 reps from 939 organizations, up 

1342 reps and 2378 organizations in 07-08. 08-09: In an unprecedented recession 

beginning around October 08, 1603 organizations through 1050 recruiters, made visits to 

campus. 08-09: Offered EL forum for new employers, as well as partner with University 

City Partners to offer information session. 09-10 during continuing down economy 

and high unemployment rates, served 1437 employing organizations recruiting 

on campus and reached out to another 586. Participated in East Business 

showcase, After-Hours, Chamber and SMA meetings. Offered open house/ 

training session with University City Partners. Supported Continuing Ed/ 

Governors stimulus initiative to assist the community and served on new 

corporate relations University committee through CRI. 

√Number of hits on the employer home page and number of job postings/links and 

resume referrals will increase 2% each year, dependent on the economy to over 10,000 

by 2010. 2007-08 resume referrals were at 55,639 up 100%) and 51,222 job postings. 

Employer hits: 10,152 (up 10%). 08-09: Employer activity down in terms of job 

postings, but web hits up at 24, 901. Resume referrals down to 831 requests for 39 801 

resumes. 99% of employers rate UNC Charlotte students as a good source of employees. 

127

09-10 employer activity down in terms of job postings but over 43,000 resumes 

were referred. Employer web hits 39, 735 (77% increase). 

√Employers rate UNC Charlotte students as a very good source of employees: 4.0 (1-5) 

or above annually. Overall rating 4.2 in 08-09 (in 06-07 and 07-08 as well), at 4.3 in 09- 

10. 

√First public service career fair to be attended by 15 organizations. 2006-07 Plans begun. 

Goals surpassed with 50 organizations in 06-07; 53 in 07-08. 08-09: increases to 537 

students and 51 organizations. 09-10: due to down economy/travel freezes, 44 

recruiters represented 28 organizations; 456 students and alumni attended. 

Coordinated Part-Time, Summer Job and Work Study career fair-2007-future; 08-09: 

Volunteer service expressed interest in collaborating with our public service fair. 

09-10 Part-time fall fair continued to combine with WOW and open house. 

Grant submitted 2010-future; dependent on position, not funded, but Serve America Act 

being followed 9-10; last year VISTA proposal was submitted but had to retract 

due to budget cuts. UCC supported WIA state federal stimulus funds received. 

Increase in alumni use of services and ratings of helpfulness at 90%; gather data 07-08future, 

however 14% is in NinerJobNet (over 1,000) in 05-06 and 06-07- 1237 (23% 

increase). Over 2,000 key service alumni users 07-08. 08-09: Due to special 

initiatives and collaborations- NJN Alumni Module, career fairs, workshops, 

individual assistance- 4800 Alumni users, and numbered 4,844 in 09-10. 

H. Resources Required: Associate Director for Graduate Career Services to be hired in 2008-09, including, salary, 

benefits, space, desk/chair/bookcase, phone, and computer. 



outcomes: 

ANNUAL REPORT 

09-10: Both the breadth and depth of external relationships were expanded this 

year. Many employers were looking to maintain connections even though their 

hiring levels were lower due to the recession. While serving 1500 recruiters 

visiting on campus, the UCC also supported strategic partnerships. Of particular 

note are the CCI internship programs with Bank of America and Wells Fargo. We 

were also represented on the university wide corporate relations committee and 

expanded our presence at Chamber of Commerce meetings. While we have not 

formally pursued an executive- in- residence, we had the opportunity to take on a 

volunteer intern who was a former chemist and has interest in recruiting. She 

supported the recruiting team. We also had a volunteer in the community who 

provided a financial planning session for students on Expo Day. The UCC was able 

to both benefit from stimulus grant funds directly and support continuing 

education’s offerings of certificate programs to displaced workers in the community 

by developing career modules and offering individual assistance to these students. 

We expanded collaborations with the Alumni Office and served an increasing 

number of alumni (4,844). A homecoming parent newsletter was written 

highlighting the job market. UCC staff began to research the soon to be released 

the recruiting module for sharing database capabilities with colleges. Employers 

continue to rate our students highly as a source of candidates and we did notice 

with the economy that they were increasingly more selective. Resume referral 

activity was up even though job postings were still down, due to our efforts to be 

proactive. 

08-09: The economic decline has affected this goal significantly in two different directions. 

While job postings and on-campus recruiting activities are down, the demand from student, 

alumni (4800 alumni users) and employer consultations (1603 recruiters visited) is up. 

Significant progress was not made on the executive in residence, because of the employer 

priorities. However, partnerships with the alumni office yielded high increases in demand and 

service delivery to this population as well as to the community. The Carnegie project was part 

of a collaborative report involving the Volunteer Services office and the NC North Carolina 

Campus Compact meetings resulting in information sharing across campus about community 

and faculty needs. Grants were not pursued because of the need for a position to assist in this 

area. However, employer collaborations such as the Employer Advisory Board meeting, the 

University City Partners and support for new company prospects visits through the Chamber- 

one resulting in GMAC moving to Charlotte - and 17 media/television/radio talk show 

appearances yielded significant activity this year. 

Goal aligned measures above. In an unprecedented recession beginning in October 2009, 

employer activity started declining in terms of job postings, but web hits were up at 24,901. 

Resume referrals were down to 831 requests for 39,801 resumes. 99% of employers rated 

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UNC Charlotte students as a good source of employees. 

07-08: Because we do not have a dedicated position for alumni, but hired a Sr AD who works 

with recent alumni and started our new career assessment program, we did not start specific 

surveys with them as of yet; however their use of services rises, including the MBTI and SII. 

UCC External relation programs and services were very active this year and fair opportunities 

were extended for students. Employers continue to evaluate our service at high levels (over 

4.4), as well as our students. 1357 request résumé referrals and career fair participation was 

an all time high. However, fewer OCI employers indicated they would hire our students (i.e. 

need more academic preparation, time management, and the ability to integrate and act on 

information. 

06-07: Service demand in external relations was very high due to a strong economy and 

shortage of labor. With over 1050 (up 22%) recruiter visits to campus, we also saw record 

numbers at fairs, 1056 On Campus Interviews and over 6,000 reported with fairs, 51,440 job 

listings to students directly through career fairs and CP, and 942 companies receiving resume 

referrals. Discussions have begun for Graduate and Alumni expanded career services, plans 

dependent upon staffing capacity and space. Online services: counseling, e-newsletters, and 

web design progress made. The Alumni Module was purchased from Experience and will be 

launched this fall; director supported the Alumni office city visitation in Philadelphia. As a 

variation on the residence program, plans were in place to have the American Red Cross board 

rep provide volunteer advising time but at the last minute he needed to decline. A Corporate 

IT advisor temp was utilized. Public service career fair exceeded goals with over 60 

organizations and 500 students. Mock Interview program continued to reach many students 

and engage employers. 

05-06: Progress was made in this area partially due to a strong economy. With over 860 

recruiter visits to campus, activity was very high in 05-06. However, interesting trends in OCI 

were observed with fall numbers up, spring down, and resume referrals and job postings way 

up. This area does need more staffing as the increasing resume referrals, job postings, and 

individual visits/consultations are very labor intensive. This is especially true if the other goals 

are to be initiated. 

09-10: Several actions will be continued in the new plan: 

Pursue utilization of recruiter volunteers and or executive in residence 

Serve on university corporate relations and community engagement website 

committees 

Look for creative ways to engage employers and support college initiatives 

Reassess alumni sponsor involvement in Career Prospector program 

Pursue VISTA candidate to further service opportunities and possibly NC ACTS 

Continue to partner with Continuing Education as stimulus funds allow 

08-09: Given the recession, the growing needs for public service and federal opportunities 

and the success of experiential learning participants, these will be the areas of our focus in the 

next year. We also engaged in the pursuit of the Vista worker, who was selected, but later, 

the program needed to be put on hold because of budget. This will continue to be explored. 

Also, due to budget cutback, employer sites visits will be limited, but outreach will continue. 

07-08: Significant feedback from some of the strengths and weaknesses of our students 

(through various programs) was shared this year which we will pass on to departments. 

Employer activity was high but not as much at the OCI level- more fair and referrals indicating 

where our efforts should focus as we watch the job market. The grant and other areas were 

not pursued because of the need for a staff position to carry this part of the goal. 

06-07: 

Continued need for grad level advisors in our office and discussions with new Assistant 

Director in Grad school 

Increase number of Peer Career assistants being hired for outreach 

Hire summer apprentice 

Business Dean promised support for GA for Bus Comm. classes, but with him leaving the 

university, a new option may need to be found 

Launch Alumni Experience module 

05-06: Pursue staffing requests and filling position of anticipated Fall 06 vacancy overseeing 

this area (Associate Director). 

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1. Initiate discussions to combine Volunteer service and public service fair. 

2. Continue offering sessions in Grad PD Institute where feasible. 

Resources Needed- Associate Director for Graduate Career Services to be hired in 2008-09, 

including, salary, benefits, space, desk/chair/bookcase, phone, and computer. 

III. NEW STRATEGIC GOALS, ACTION PLANS, AND PERFORMANCE OUTCOMES 

A. UCC Goal #5: Administration 

To develop the organization, structure, and plans appropriate to the growth and resources of the program, in 

conjunction with the increasing needs of the academic units with special emphasis on use of technology and 

centralization of information. 

Transfer the Career Assessment instruments and career library resources from the Counseling Center. 

Research and expand utilization of the SII and other career assessment tools to develop an assessment 

program, particular targeted for undeclared majors, freshmen and sophomores. 



goal: 


goal: 


responsible: 




attainment: 






for goal: 

AA Goal 4,5,9; University goal 3 (AS Goal 1-6, 5-5, 6-4, 3-2, 3-3, 3-4): Supports external 

relations as well as infrastructure, services, public services, faculty advising, and enhancing a 

diverse culture goals. UNC Tomorrow: 5.1, 5.8, 5.5 

1. Research and develop plan by 2010 to establish a Career Assessment, Work, Service 

and Internship Division/Facility Sharing Effort. Areas to include: Career assessment, 

exploration and peer career advising, Faculty Institute for Best EL Practice (Grants/ 

service learning and Experiential Learning course support), Student Employment/Work 

Study, Experiential Learning (Co-op, 49erships, Career Prospector) Undergraduate 

and Graduate Career Services, Graduate and Professional School Resources, Alumni 

and Family Career Services, Service Learning and Volunteer Services, 

Internships/Scholarships, DCCEAP/TIAA CREF Partner programs support, also possible 

housing near Leadership programs- Denise and Director Team. 

2. Coordinate with Counseling Center to transfer career library resources to UCC- 

Sharon, Denise 2006. Materials moved summer 2005. 

3. Co-present career workshops with UCC- UCC Counselors, begin 2006, Increase 

partnerships with Volunteer services, possibly through FCTeL- Denise and Karri. 

4. Develop position and hire Career Assessment Sr. AD position; develop assessment 

plan targeting undeclared majors, freshmen, and sophomores. 

5. Increase standardized career assessment instruments and staff expertise available by 

2008-Sharon, Denise (focus on mini assessments changed with this new #5). 

Data gathered and reviewed on user/stakeholder interest/needs for the division yields 4 

(1-5) above, support for perceived helpfulness of model-2009. -Denise, Director Team– 

future. 

√Conversations with Counseling Center areas affected have occurred and mutual 

goals are developed; library resources moved, 20 sessions co-lead – 2006-07; started 

in fall 05. Functions all transferred in 07-08. 

√Career Assessment plan developed and piloted 2010- Denise, Director team-future. Sr 

AD was hired 07. 08-09: Successful plan reaching over 3100 students carried out in 07-08 

using online and paper versions of tools- 4 key: SII, MBTI, BRIDGES, and DISCOVER. 

New Exploring Majors and Career workshop- 26 held. Self Assessment Team unit began. 

09-10 Self-assessment program has become an integral part of core UCC 

offerings especially for targeted groups and undeclared majors. Over 3300 

instruments interpreted for students in workshop, classroom, and one-to-one 

counseling modes. 

√Conversations with other areas affected have occurred and mutual goals are developed 

with each area mentioned – 2010- partnerships with Volunteer Services, UAC, AS Offices, 

and Leadership Center and Crossroads were active this year. University joining NC 

Campus Compact helped strengthens collaborations. 09-10: UCC serves vital role in 

facilitating North Carolina Campus compact communications and advocacy for 

service learning; academic and support unit collaborations very active this year. 

Possible facility renovations or new building options explored 2007-2010. 08-09: 

Necessary electrical upgrade occurred in actions and space was made for AD, Transfer 

programs. 

09-10: Cone interview annex renovated for multi-purpose recruiting, meeting, 

group career counseling and presentation functions; located in the vicinity of 

the Honors College in the new Levine Scholarship program. 

Staff assessment training was put on hold due to budget cutbacks 08-09; 09-10 

increased staff capacity for qualified interpretations of the MBTI and STRONG. 

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H. Resources Required: Facilities, furniture, computer for new staff and shared locations with other offices. 



outcomes: 

ANNUAL REPORT 

09-10: While some of the originally conceived structures in this plan were not 

totally realized, UCC was able to maximize opportunities for collaboration with 

academic and support units while expanding the self-assessment program. 

Utilization of more graduate interns as well as volunteers and student workers 

/PCAs has necessitated the need for space. While much larger facilities are 

needed, the addition of the Cone annex will be helpful this coming year. Due to 

changes in the economy and strategic University initiatives to reach out in the 

community, the UCC has been able to partner and support special programs such as 

those launched by the new dean in CCI, the UNC GA directives given to CRI for 

coordinated corporate relations, and the involvement in North Carolina Campus 

Compact. UCC also participated in content recommendations for a community 

engagement website. This past year several software tools needed to be cut 

because of the budget, but the addition of the Alumni Module for job postings and 

resumes was timely given the job displacement of many experienced and recent 

alumni. Transitioning and expanding the career self-assessment program from the 

Counseling Center has been a success, as this is now a core part of our offerings 

whose value has been demonstrated by significant pre-post learning outcomes 

which contribute to students career decision making, academic major selection, 

and success/retention. 

08-09: The UCC has played a key role in: 1) furthering the awareness of civic engagement 

and public service activities happening across campus, 2) being an integral part of UNC in 

Washington, 3) supporting Volunteer Services initiatives and encouraging application for an 

MLK grant they received. We assisted in the development of the identification of the campus 

Civic Engagement Team, in the university being granted Carnegie Status for Community 

Service, and have been a major partner in alumni, chamber, and career course development 

initiatives. Thus, the focus of this strategic goal has been to target key constituents and 

populations and to work with them in developing programs. The growing career assessment 

programs have provided support for freshman seminars and many faculty and advisor 

initiatives. While the goals have not reached as they were originally formed, many of the 

intentions and services provided have exceeded and met the needs. Specific measures are 

noted in the Strategic plan section above, aligned with goals. 

07-08: The UCC joined the Academic Services division and remains in the facility where 

others are moving toward as AS forms a one-stop vicinity collection of services. UCC initiated 

collaboration with UAC and offered workshops in their office area for students. NC Campus 

Compact meetings were held in the UCC. Proposals were submitted for current and new 

facility needs. The library and new office set up was complete and another new staff office will 

be set up. A very effective new website was utilized, increasing online workshops, services, 

and information. 

06-07: Career center staff collaboratively conducted SII and MBTI career exploration 

workshops with CNS center staff together as part of the transition. A new position for Senior 

Assistant Director for Career Assessment was created, funded and filled through a national 

search. The director participated in the new Advising Center Design Team discussions, 

Crossroads planning, and discussions in the new Academic Services which will support the 

development of a pilot and longer term career assessment program. The summer of 2007 will 

be used to develop intake and assessment administration processes. The career library 

resources have been moved. Several new tools were purchased and are now featured on the 

website: Optimal Resume, Bridges (through UNC GA), and Career Spots. SII were given and 

interpreted for the grad CNS career class. A social networking feature was added to 

Experience. Minor renovations were carried out to create a new office space and move 

student workers; however, one of only 4 interview rooms was used which long term may affect 

the On Campus Interview program. 

05-06: A partnership with the Counseling Center and mutual goals and needs shared by the 

directors opened this opportunity to transition the career assessment piece to the Career 

Center. All areas that could be completed have been to-date, the next limitations regarding 

the expansion of this program and use of assessments beyond the 100 the Counseling center 

was doing (OSII) requires a position. Volunteer services are another area where collaborations 

in the near future for a combined fair will be explored. 

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09-10: The following areas will remain key goals in the new strategic plan: 

Targeted self-assessment program expansion to assist at risk, 

underrepresented populations, and undeclared students 

Pursue new facilities and staffing which support varied service offer demands 

As the University grows, explore how a more formalized staff sharing, satellite, 

or software sharing system might be effective 

Explore in depth partnerships with colleges and academic units which provide 

further career development integration into the academic offerings 

08-09: Overall key strategies will remain 

1. To support North Carolina Campus Compact initiatives, service website, and explore Vista 

Program which began on our campus. 

2. Expand career-assessment program and cost-effectively use Focus2 where appropriate. 

3. Pursue collaborations to support colleges for development initiatives especially in 

engineering and business. 

4. Continue to research and advocate for facility needs, and use of credit card for employer 

fees. 

5. Pursue development of a position for graduate students and career grants, follow options 

for VISTA and Serve America Act grants (Campus of Service). 

07-08: As UCC need and user demands grow, a concern is overcrowding, the HVAC, and no 

room for more staff or On Campus Interviews, this limits our programs. The Care Assessment 

program provided some opportunities to connect with other offices but facility options are very 

limited. The Money for School brochure was collaborative, we continue to desire a new 

employer named building, perhaps with Honors College, or renovate Atkins in our space and 

behind. UCC had input into renovations for the Counseling Center which would have cost UCC 

space. 

06-07: 

1) With the hiring of a new Sr AD for Career Assessment, the pilot program will be delivered in 

07-08, 2) UCC, now being in a new Division, will continue to look for ways to provide more 

support to retention and success goals. 

05-06: 

1. Create position for Career Assessment, develop plans. 

2. Pursue discussion with Volunteer services to combine fairs. 

3. Seek collaborative opportunities through the new Academic Services unit. 

Resources Needed- Facilities, furniture, computer for new staff and shared locations with 

other offices 

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By Denise Dwight Smith - University Career Center

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