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For more information about the Metro Greencard click here.

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How do I change my default trip<br />

Default trips can be changed on any <strong>Metro</strong> bus, online or at any<br />

<strong>Greencard</strong> Agency or <strong>Metro</strong> Office. To change your default trip on<br />

a <strong>Metro</strong> bus, simply ask <strong>the</strong> driver.<br />

Online, log into your online account. Urban adult customers<br />

may change between urban Short (1 - 4 sections) Middle (5 - 10<br />

sections) or Long (11 or <strong>more</strong> sections) trips.<br />

<strong>Metro</strong> offices and agents can change urban and nonurban<br />

default trips on request.<br />

How do I add credit to my <strong>Greencard</strong><br />

You may add travel credit in three ways:<br />

1. At a <strong>Metro</strong> office or agent, using cash,<br />

credit card or EFTPOS,<br />

2. on a bus, in cash to <strong>the</strong> driver,<br />

3. online, using your credit card.<br />

(for registered <strong>Greencard</strong> holders only).<br />

A minimum of $5 applies to <strong>Greencard</strong> top ups. A maximum of<br />

$500 can be added per top up transaction. A maximum of $1000<br />

credit can be held on your <strong>Greencard</strong> at any time.<br />

*Note: Adding credit online may take up to 2 business days before<br />

<strong>the</strong> new travel credit is available for use. The transaction will<br />

appear as pending and will continue to be displayed as pending<br />

in <strong>the</strong> My <strong>Greencard</strong> area of your online account after 2 business<br />

days have passed, until your card is presented far a fare on a<br />

bus ticketing machine.<br />

How can I check how much credit is on<br />

my <strong>Greencard</strong><br />

You can view your travel credit balance on <strong>the</strong> ticketing machine<br />

customer display when you use your <strong>Greencard</strong> on a bus. An<br />

indicator light on <strong>the</strong> left hand side of <strong>the</strong> customer display<br />

screen also alerts you to <strong>the</strong> remaining travel credit balance on<br />

your card.<br />

You can also check your <strong>Greencard</strong> travel credit balance at any<br />

<strong>Metro</strong> <strong>Greencard</strong> agency or <strong>Metro</strong> Office. Registered <strong>Greencard</strong><br />

holders can log-in to www.metrotas.com.au/greencard/login to<br />

check <strong>the</strong>ir balance.

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