Department for Communities and Local Government - Complaints ...
Department for Communities and Local Government - Complaints ...
Department for Communities and Local Government - Complaints ...
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Compliance<br />
Organisations accountable to the <strong>Department</strong> complied with 11 recommendations <strong>for</strong> remedy during 2012.<br />
Of those, 9 (82%) were complied with by the target date <strong>for</strong> compliance agreed between PHSO <strong>and</strong> the<br />
organisation concerned. A breakdown of the per<strong>for</strong>mance against target date <strong>for</strong> each organisation is<br />
detailed in the following table:<br />
Recommendations Total<br />
Organisation In target Not in target Total In target % in target<br />
Homes <strong>and</strong><br />
<strong>Communities</strong> Agency<br />
0 2 2 0 0%<br />
Planning Inspectorate 9 0 9 9 100%<br />
Total 9 2 11 9 82%<br />
Annex: Statistical in<strong>for</strong>mation about complaints received by the Ombudsman about the <strong>Department</strong> <strong>for</strong> <strong>Communities</strong> <strong>and</strong> <strong>Local</strong> <strong>Government</strong> – 2012 3