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Department for Communities and Local Government - Complaints ...

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Compliance<br />

Organisations accountable to the <strong>Department</strong> complied with 11 recommendations <strong>for</strong> remedy during 2012.<br />

Of those, 9 (82%) were complied with by the target date <strong>for</strong> compliance agreed between PHSO <strong>and</strong> the<br />

organisation concerned. A breakdown of the per<strong>for</strong>mance against target date <strong>for</strong> each organisation is<br />

detailed in the following table:<br />

Recommendations Total<br />

Organisation In target Not in target Total In target % in target<br />

Homes <strong>and</strong><br />

<strong>Communities</strong> Agency<br />

0 2 2 0 0%<br />

Planning Inspectorate 9 0 9 9 100%<br />

Total 9 2 11 9 82%<br />

Annex: Statistical in<strong>for</strong>mation about complaints received by the Ombudsman about the <strong>Department</strong> <strong>for</strong> <strong>Communities</strong> <strong>and</strong> <strong>Local</strong> <strong>Government</strong> – 2012 3

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