Louisiana Department of Insurance

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Louisiana Department of Insurance ‣ Office of Health 1-800-259-53005300 • Telephone: (225) 219-4770 • Email: health@ldi.state.la.us ‣ Office of Life & Annuity • Telephone: (225) 342-1226 • Email: la@ldi.state.la.us ‣ Office of Property & Casualty • Telephone: (225) 342-1258 • Email: pc@ldi.state.la.us

Page 1 and 2: Louisiana Department of Insurance J
Page 3 and 4: What is CRAFT “Complaint, Rate an
Page 5 and 6: Why was CRAFT developed ‣ One com
Page 7: How do you access CRAFT ‣ CRAFT i
Page 11: CRAFT PREVIEW Main Interface
Page 14 and 15: Product Filing Matrix (PFM) ‣ CRA
Page 29: CRAFT PREVIEW RATES AND RULES
Page 41: CRAFT - Complaints System ‣ One s

Louisiana Department of Insurance

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