Intelliglobeâ„¢ Pen Update Instructions - Replogle Globes

Intelliglobe Pen Update Instructions
Suggested minimum requirements for updating the Intellipen for the Intelliglobe are:
Hardware requirements:
- Computer hosting USB 1.0 or newer connectivity.
- A male Mini-B to Male A USB cable, included with Intelliglobe.
- Intellipen.
- 500 MB of HD disk free space, in order to update pen drive.
Page 1 of 5
Operating System requirements:
- Any version of Windows 2000 or newer (XP, Vista, Win7) with current service packs applied.
- Mac OS X 10.4 or newer with current services packs applied
- Any BSD, Linux, Solaris and/or UNIX operating system that supports USB device discovery, web browsing and
read/write for FAT32 file system.
Recommended software:
- Adobe Acrobat PDF for viewing PDF Instructions.
- A file Download manager and/or accelerator that allows for resumption of downloads. Typically the update
file can be in excess of 150 MB. If you were to lose your internet connection while downloading you may be
required to restart the download from the beginning when not using a download manger and/or accelerator.
Please know some newer Internet Browsers allow for resuming of downloads that have been stopped mid-way
thru the download process.
Overview:
The Intelliglobe Pen is a simple USB device, with either 512MB or 1GB of Flash memory. On this USB Flash memory is a
file named: globeapp.bin, that can be updated when needed. Overview of the process to update Intellipen is as follows:
1) Download the update archive for the Intellipen.
2) Connect Intellipen to your computer via USB cable provided.
3) Power on Intellipen.
4) The Intellipen USB flash drive will be auto-discovered by your computer and will be made available for use.
5) Extract the globeapp.bin file, from the downloaded in step 1, to your local computer’s hard drive.
6) Copy the globeapp.bin file that you extracted in step 5 to the Intellipen USB flash memory.
Upon completion of the download it is suggested that you extract the globeapp.bin file to your local hard drive and then copy the extracted globeapp.bin file to
the Intellipen USB Flash device. As compared to extracting the globeapp.bin directly to the Intellipen USB flash device from the update archive you
downloaded in step 1.

Page 2 of 5
Detailed instructions specific to Windows OS:
The Intellipen for the Intelliglobe contains a simple USB device, with 512MB or 1GB of Flash memory that allows for the
update of a file named globeapp.bin. By updating the file globeapp.bin on your Intellipen you are able to take advantage
of additional educational material and political updates specific to changes in one or more countries.
1) Download Intelliglobe Update:
a) Navigate to the Intelliglobe website: http://www.replogleglobes.com/intelliglobe
b) Select Update Pen page to navigate to available update files.
c) From this website you are able to view the available updates for downloading to your Intellipen.
d) Select the appropriate file you wish to update to your pen. You will be asked to save this file, make sure to note
the save location of the update file for future instruction. In this example we will save to the Windows Desktop.
2) Connect Intelliglobe Pen to computer via USB cable (Type A Male to Mini B Male)
a) This requires cable type: A Male to Mini B Male USB cable provided with purchase of Intelliglobe.
b) Next attach the Intellipen to the Mini USB cable and then to the computers USB’s port.
c) Power on the Intellipen only after cable is connected to your computer.
3) Let the computer auto-discover the Intellipen’s USB flash memory. Please make note of the Drive letter assigned
to the Intellipen USB flash memory device, as we will need this in step 6d.

4) If in the event during the auto-discovery of the Intellipen you were NOT able
to determine the drive letter assigned to the Intellipen USB flash device,
follow the below steps 4a-4e. Otherwise continue to Step 5.
a) To determine the drive letter assigned to the Intellipen USB flash drive,
open My Computer.
b) Be sure the Intellipen is Turned ON.
c) From the Windows Start Menu, select RUN.
d) Type in three dots (periods) in a row “…” within the Run window and then
select OK
e) The My Computer window will display. You will notice that you should
have a new device in Removable Storage section of My Computer. If you
have one or more removable devices you can determine that the device
containing globeapp.bin file as the storage device specific to the
Intellipen USB device.
f) Take note of the Disk drive letter for the Intellipen USB Device. This
example shows disk letter of F: for the Intellipen USB device.
5) Once the update archive completes downloading from step 1a-1d, extract
the globeapp.bin file from this download. Your method for extracting the file
may vary and depends on any 3 rd party archive tools you may have installed on your
computer (WinZip, WinRAR, 7-Zip, etc…).
a) Locate the archive file downloaded in steps 1a-1d. In this example we
downloaded to the Windows Desktop.
b) Right mouse click on the file and choose Explore.
c) Windows explorer will open the archive. Select File, Extract All….
d) The Extraction Wizard will step you thru the process of extracting
globeapp.bin from the archive.
i. Next,
ii. Select the Browse button to set the destination for extracted file.
iii. Select the Desktop for the destination and OK to continue
iv. Select Next,
v. Be sure Show Extracted Files is check and click Finish. Continue to step 6.
Page 3 of 5

Page 4 of 5
6) Once the extraction is completed, a new window will open showing the desktop containing the globeapp.bin file that
was extracted in step 5d. Copy this file to the Intellipen flash USB drive device.
e) Locate and select the globeapp.bin file from your desktop.
f) Right mouse click on the file and choose Copy.
g) Navigate to the Intellipen USB flash drive. Select My Computer on the left side of the Explorer window.
h) Locate the Removable device we identified as the Intellipen USB flash drive in steps 3 and 4.
i) Double click on the Intellipen USB flash drive to open its contents.
j) You should see an existing file globeapp.bin that will need to be replaced.
k) Select EDIT, PASTE from the menu to copy the globeapp.bin file from the desktop to your Intellipen.
l) You may be prompted to replace the existing file named globeapp.bin, Select YES to replace.
m) The copy process will take a few minutes. There is no danger in the Intellipen turning off during the copy
process assuming you have good batteries.

Trouble Shooting
My Intellipen USB flash drive is not available or does not show up on my Windows computer.
Standard Windows trouble shooting (low tech)
� Confirm the device is power on. Device requires 2 AAA batteries. You should
have a red LED when powered on.
� The Intellipen will power off after 5 minutes of inactivity to conserve batteries.
� Confirm the USB cable is plugged into both the computer and Intellipen USB
ports. Suggest switching USB ports on the computer as a possible solution.
Advance Windows trouble shooting, requires technical proficiency.
� Confirm that the computer has discovered the device and installed the
appropriate drivers to access device. Run the device manager: from the
Windows Start Menu, select Run, type: devmgmt.msc, select / click OK. You
should see a USB Mass Storage Device.
Page 5 of 5
� Confirm that the windows disk management has assigned a drive letter to the Intellipen USB flash drive. To run the disk
manager: from the Windows Start Menu, select Run, type: diskmgmt.msc, select / click OK. Your Intellipen USB flash drive
should be assigned a “Drive letter”. In some cases windows fails to assign a drive letter. When this happens you can manually
assign a drive letter for use by the Windows Operating system.
My Intellipen plays the Replogle greeting and then immediately powers off after playing two tones. This error is indication
that the globeapp.bin file on the Intelliglobe device is either: corrupt, damaged, incorrectly named and/or missing,
� Confirm that batteries are new and provide sufficient power. Low batteries may not power Intellipen USB Flash drive device.
� Download the latest update for the Intellipen and apply / replace the globeapp.bin on the Intellipen USB Flash drive device.
� Confirm that there is only 1 file correctly named globeapp.bin on the ROOT of the Intellipen USB Flash drive device.
� The Intellipen flash drive is incorrectly formatted. The correct file format should be FAT32 as required by Intellipen firmware.
� If you are unable to resolve issue, please contact our customer service for further assistance or send an e-mail to:
Intelliglobe@replogleglobes.com.