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Initiate Case Business Capability Matrix (BCM)

Initiate Case Business Capability Matrix (BCM)

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Item<br />

Description<br />

MITA<br />

Reference<br />

Sample Data<br />

This business<br />

process is primarily<br />

manual, using<br />

nonstandard<br />

formats<br />

and data.<br />

Requirements may<br />

be variable across<br />

agencies. The<br />

process is often<br />

lengthy and<br />

inconsistent in the<br />

application of the<br />

rules.<br />

This Level complies<br />

with agency<br />

requirements.<br />

VA As Is<br />

VA To Be<br />

Accountability Management (AM)<br />

AM: <strong>Initiate</strong> <strong>Case</strong> Process<br />

Details<br />

The <strong>Initiate</strong> <strong>Case</strong> business process uses criteria and rules to identify patterns or<br />

parameters of acceptable/unacceptable behavior, determine when action is<br />

needed, and open a case for further investigation. Each type of case is driven by<br />

different criteria and rules, different relationships, and different data.<br />

Source Process Name: Identify Candidate <strong>Case</strong><br />

Source Process <strong>Business</strong> Area: Program Integrity Management<br />

References: Part 1 Appendix C, <strong>Business</strong> Process Model Details<br />

Part 1 Appendix D, <strong>Business</strong> Process <strong>Capability</strong> <strong>Matrix</strong> Details<br />

http://www.cms.hhs.gov/MedicaidInfoTechArch/04_MITAFramework.asp<br />

Member Information<br />

Benefits/Reference<br />

Provider Information<br />

Program Information<br />

Payment History Information<br />

<strong>Case</strong> Selection Parameters<br />

AM: <strong>Initiate</strong> <strong>Case</strong>: Maturity Levels<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

The process<br />

The process has Formats, data and Formats, data and<br />

incorporates direct virtual access to processes are<br />

processes are<br />

connectivity across administrative<br />

standardized and standardized and<br />

agencies; Web records and self automated using automated using<br />

interfaces; basic adjusting business HIEs across all HIEs across all<br />

business rules; and rules. Formats and government<br />

government<br />

enhanced<br />

data are<br />

agencies at all<br />

agencies at all<br />

consistency of<br />

standardized and levels in the state. levels nationwide.<br />

process and timing. automated within all The process uses The process has<br />

Formats and data state health<br />

virtual administrative point-to-point<br />

are standardized agencies, and<br />

records and<br />

collaboration and<br />

within state health processes are<br />

integrated systems full interoperability<br />

agencies, and<br />

shared and<br />

to immediately set with other local,<br />

information can be coordinated. <strong>Case</strong>s up cases for further state, and federal<br />

shared online.<br />

can be initiated from investigation.<br />

programs with<br />

Increased<br />

automated review of Standards and complete virtual<br />

availability of data the data, and rules cross agency<br />

access to<br />

electronically aids are consistently communication administrative and<br />

case identification. applied. Interfaces reduce time needed clinical data.<br />

<strong>Case</strong> investigation use BH-MITA<br />

to set the case in<br />

is more automated, standardized data motion.<br />

This Level adds<br />

so consistency and and are compatible<br />

nationwide technical<br />

set up time is<br />

with Medicaid MITA. This Level adds interoperability.<br />

improved.<br />

clinical data.<br />

This Level includes<br />

additional data and<br />

quality edits.<br />

At this Level data is<br />

standardized<br />

against HL7 RIM.<br />

Automation<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

All/mostly paper Internal processes<br />

mostly automated<br />

VA As Is<br />

VA To Be<br />

Use few or no<br />

national standards<br />

Internal agency<br />

processes/interfaces<br />

mostly automated<br />

External agency<br />

processes/interfaces<br />

mostly automated<br />

Non-state entity<br />

processes/interfaces<br />

mostly automated<br />

Standards<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

Internal processes Internal agency External agency<br />

use national processes/interfaces processes/interfaces<br />

Non-state entity<br />

processes/interfaces


VA As Is<br />

VA To Be<br />

Little/no<br />

coordination across<br />

processes or with<br />

other programs<br />

VA As Is<br />

VA To Be<br />

standards<br />

mostly use national<br />

standards<br />

mostly use national<br />

standards<br />

mostly use national<br />

standards<br />

Cross Coordination<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

Internal agency Internal agency External agency Non-state entity<br />

operational<br />

program processes program and program and<br />

processes<br />

coordinated<br />

operational<br />

operational<br />

coordinated<br />

processes<br />

processes<br />

coordinated<br />

coordinated<br />

Client Data<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

Internal processes Internal agency External agency Non-state entity<br />

have access to processes have processes have processes have<br />

client<br />

access to client access to client access to client<br />

specific data specific data specific data specific data<br />

Little/no access to<br />

client specific data<br />

VA As Is<br />

VA To Be<br />

Interoperability<br />

Level 1 Level 2 Level 3 Level 4 Level 5<br />

None<br />

Limited<br />

interoperability<br />

internally or limited<br />

to<br />

claims processing<br />

systems<br />

Interoperability with<br />

internal agency<br />

systems other than<br />

claims processing<br />

Interoperability with<br />

external agency<br />

systems other than<br />

claims processing<br />

Interoperability with<br />

non-state entity<br />

systems<br />

VA As Is<br />

VA To Be

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