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DBI's BPR Implementation Plan - Department of Building Inspection

DBI's BPR Implementation Plan - Department of Building Inspection

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<strong>BPR</strong> <strong>Implementation</strong> Report – DBI<br />

March 12, 2008<br />

Page 17 <strong>of</strong> 32<br />

• A-13a: Application process online<br />

The ability to enter project information and start application process online.<br />

Priority: 2<br />

• A-16: Provide real time inspection history<br />

Provide real time inspection history for projects.<br />

• A-17: View Special <strong>Inspection</strong>s requirements online<br />

Ability to view a customer’s required special inspections for current projects online.<br />

• A-19: Provide online project information and status<br />

Ability to check expected turnaround times, project status, assigned plans<br />

examiner, number <strong>of</strong> hours reviewed, name <strong>of</strong> supervisor, and view plan review<br />

comments [online].<br />

• A-20: Ability to request and pay for 3R reports online<br />

3R Report requests submittal to be made available online with acceptance <strong>of</strong><br />

online payments and receipt issuance.<br />

• A-22: Track staff’s comments, determinations and conditions <strong>of</strong> approval<br />

System to track staff’s comments, determinations, and conditions <strong>of</strong> approval.<br />

• A-24: Expand routing to show specific stage <strong>of</strong> review<br />

Expand routing to show specifically what stage <strong>of</strong> <strong>Plan</strong>ning <strong>Department</strong> review the<br />

project is in (notification stage or hearing dates, etc.).<br />

• A-26: Provide inspectors with cellular phones<br />

Provide field inspectors with cellular phones.<br />

• A-27: Provide inspectors with hand held devices<br />

Provide field inspectors with latest devices like hand-held devices to record field<br />

inspections, update complaint status, NOV, correction notices, etc.<br />

• A-28: System to have built-in links<br />

System to have built-in links to various portion <strong>of</strong> the process to place ‘holds’ for<br />

inspections or other functions.<br />

• A-29: System to provide document management<br />

System to provide document management capability as a built-in or an optional<br />

plug-in outside product.<br />

• A-30: System to provide ability to scan and store documents<br />

System to provide ability to scan and store imaged documents and electronic files<br />

(e.g., CAD filings, micr<strong>of</strong>ilm, photographs, other binary or ASCII files) in virtual<br />

folders and associate them with any object in the system (e.g., property, person,<br />

complaint, case, etc.).

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