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Welcome to the Applicant Packet for Team Leader positions at ...

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<strong>Welcome</strong> <strong>to</strong> <strong>the</strong> <strong>Applicant</strong> <strong>Packet</strong> <strong>for</strong> <strong>Team</strong> <strong>Leader</strong> <strong>positions</strong> <strong>at</strong><br />

Friendly City Food Co-op. We appreci<strong>at</strong>e your interest and <strong>the</strong> time<br />

it takes <strong>to</strong> carefully complete this applic<strong>at</strong>ion. We encourage you <strong>to</strong><br />

retain this cover letter and <strong>the</strong> job description <strong>for</strong> your reference.<br />

Be<strong>for</strong>e moving <strong>for</strong>ward with this applic<strong>at</strong>ion please know th<strong>at</strong>:<br />

●<br />

●<br />

●<br />

●<br />

Friendly City does not have seasonal employment. We ask <strong>for</strong> <strong>at</strong> least a 12-month<br />

commitment;<br />

Most <strong>Team</strong> <strong>Leader</strong>s will have a typical or routine schedule, but shifts and hours<br />

are subject <strong>to</strong> change, especially during start-up months;<br />

This position requires weekend availability;<br />

Friendly City’s goal is <strong>to</strong> become <strong>the</strong> most welcoming s<strong>to</strong>re in <strong>the</strong> Valley and we<br />

are looking <strong>for</strong> applicants th<strong>at</strong> will help us reach th<strong>at</strong> goal!<br />

In addition, it is important <strong>to</strong> note th<strong>at</strong> working <strong>at</strong> Friendly City will require <strong>the</strong><br />

wearing of multiple h<strong>at</strong>s. Our management team will be responsible <strong>for</strong> supervising <strong>the</strong>ir<br />

team members; meeting objectives <strong>for</strong> sales, labor, margin, and inven<strong>to</strong>ry turns; selecting,<br />

pricing, and promoting design<strong>at</strong>ed products; and <strong>for</strong> providing prompt, friendly, helpful<br />

cus<strong>to</strong>mer service; and helping out in o<strong>the</strong>r departments as needed.<br />

Friendly City Food Co-op is managed as a service <strong>to</strong> Friendly City member-owners, in line<br />

with <strong>the</strong> goals established by <strong>the</strong>ir elected stewards, <strong>the</strong> Board of Direc<strong>to</strong>rs. Co-op<br />

management takes compassion, intention and responsibility. Making a commitment <strong>to</strong><br />

become a Friendly City manager requires hard-work, dedic<strong>at</strong>ion, high yet reasonable<br />

expect<strong>at</strong>ions, bravery, care, and flexibility.<br />

The position currently being offered is 40+ hours per week. Our compens<strong>at</strong>ion package<br />

includes: a competitive salary plus a benefits package. This benefits package includes: an<br />

empowered work environment, a 15% employee discount on purchases <strong>at</strong> <strong>the</strong> co-op, health<br />

and medical insurance (shared cost), paid personal time off, and merit-based raises.<br />

You must submit a completed applic<strong>at</strong>ion in order <strong>to</strong> be considered <strong>for</strong> this position.<br />

Applic<strong>at</strong>ions are due no l<strong>at</strong>er than March 7th <strong>at</strong> 5:00 PM. We will be reviewing<br />

applic<strong>at</strong>ions and conducting interviews <strong>for</strong> two <strong>to</strong> three weeks following <strong>the</strong> applic<strong>at</strong>ion<br />

deadline. We will make an initial round of phone interviews <strong>to</strong> selected applicants, and<br />

following this we will conduct face-<strong>to</strong>-face interviews with selected applicants.


Due <strong>to</strong> <strong>the</strong> large number of applic<strong>at</strong>ions we expect <strong>to</strong> receive, we regret th<strong>at</strong> we are<br />

unable <strong>to</strong> follow up with each applicant. We will, however, make a strong ef<strong>for</strong>t <strong>to</strong> make<br />

personal contact by phone with those who have been interviewed once our decision has<br />

been reached.<br />

In Cooper<strong>at</strong>ion,<br />

Friendly City<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

2


Applic<strong>at</strong>ion <strong>for</strong> Employment<br />

Check <strong>the</strong> <strong>Team</strong> <strong>Leader</strong> position(s) <strong>for</strong> which you are<br />

applying:<br />

Front End Grocery Produce Wellness<br />

Name: ______________________________________________________ D<strong>at</strong>e: __________________<br />

Present Address: ______________________________________________ Zip: ___________________<br />

Permanent Address: ___________________________________________ Zip: ___________________<br />

Home Phone # ___________________________ O<strong>the</strong>r # <strong>to</strong> reach you: ________________________<br />

Email: _______________________________________________________________________________<br />

Language(s) spoken fluently: ____________________________________________________________<br />

If hired, can you furnish proof th<strong>at</strong> you are eligible <strong>to</strong> work in <strong>the</strong> U.S.<br />

No<br />

Yes<br />

Are you 18 years or older Yes No<br />

Have you ever been convicted of, pled no contest <strong>to</strong>, or obtained deferred adjunction<br />

<strong>for</strong> any crime o<strong>the</strong>r than a minor traffic viol<strong>at</strong>ion (Conviction will not necessarily<br />

disqualify an applicant from employment.) Yes No If yes, please explain on a<br />

separ<strong>at</strong>e sheet.<br />

Are you rel<strong>at</strong>ed <strong>to</strong> anyone who currently works <strong>at</strong> or is on <strong>the</strong> board of Friendly City<br />

Yes No If so, whom:<br />

Are you currently a student Yes No<br />

How did you learn about this position<br />

Daily News Record Co-op member Our website Our email<br />

upd<strong>at</strong>e<br />

Word of mouth Facebook Craigslist O<strong>the</strong>r: __________<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

3


For each of <strong>the</strong> following questions, please check <strong>the</strong> appropri<strong>at</strong>e answer and provide details<br />

on a separ<strong>at</strong>e sheet using <strong>the</strong> corresponding number. Take your time when considering your<br />

responses. Feel free <strong>to</strong> <strong>at</strong>tach a résumé in addition. However, please do not submit a résumé<br />

only, as candid<strong>at</strong>es not completing this applic<strong>at</strong>ion will not be considered <strong>for</strong> <strong>the</strong> available<br />

position(s).<br />

Section 1 Working in Grocery Retail Environment<br />

1. Have you had experience as a cashier<br />

Yes<br />

No If yes, please describe.<br />

2. Have you had experience providing cus<strong>to</strong>mer service Yes No How do you<br />

describe good cus<strong>to</strong>mer service and how you would provide it<br />

3. Have you had experience working as paid staff <strong>at</strong> a grocery s<strong>to</strong>re, or in <strong>the</strong> fields of<br />

n<strong>at</strong>ural foods, nutrition, or sustainable agriculture<br />

Yes No If yes, please describe.<br />

4. Have you had experience working as a supervisor or trainer<br />

Yes<br />

No If yes, please describe.<br />

Section 2 Qualific<strong>at</strong>ions Rel<strong>at</strong>ing <strong>to</strong> Retail Managing<br />

1. Have you had any experience buying/ordering/receiving, especially in any of <strong>the</strong><br />

following areas: Dairy, Produce, Me<strong>at</strong>, Grocery, Health, Beauty, etc.<br />

Yes No If yes, please describe.<br />

2. Wh<strong>at</strong> are some of <strong>the</strong> fac<strong>to</strong>rs you would consider when developing a buying str<strong>at</strong>egy<br />

How would you prioritize <strong>the</strong>se fac<strong>to</strong>rs<br />

3. How would you provide excellent cus<strong>to</strong>mer service as a buyer<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

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4. Wh<strong>at</strong> skills of yours do you feel would be particularly useful as Friendly City’s<br />

[position you are applying <strong>for</strong>]<br />

Section 3 Scheduling & Availability<br />

Wh<strong>at</strong> d<strong>at</strong>e could you start _____________________________________________________________<br />

Please list <strong>the</strong> times you are AVAILABLE <strong>to</strong> work:<br />

Mon Tues Wed Thurs Fri S<strong>at</strong> Sun<br />

a.m.<br />

p.m.<br />

1. In <strong>the</strong> next 6 months, do you expect any change in your availability<br />

Yes<br />

No If yes, please explain.<br />

2. Can you work early mornings (7am), evenings (until 10pm) and weekends<br />

Yes<br />

No<br />

3. Wh<strong>at</strong> are <strong>the</strong> things in your life th<strong>at</strong> define your scheduling needs<br />

4. Wh<strong>at</strong> are your long-tem goals and how will this job support <strong>the</strong>m<br />

Section 4 - Employment & Educ<strong>at</strong>ion His<strong>to</strong>ry<br />

Please note any employment - past or present- th<strong>at</strong> you think would be helpful in <strong>the</strong><br />

consider<strong>at</strong>ion of your applic<strong>at</strong>ion. Feel free <strong>to</strong> submit a résumé <strong>to</strong> supplement, but please<br />

complete this section as well.<br />

Employer _____________________________________ D<strong>at</strong>es of employment ___________________<br />

Address ___________________________________________ Phone #(s) ________________________<br />

Supervisor ________________________________________ May we contact this person _________<br />

Wage/Salary: Start: __________ End: __________ Position(s) Held and Duties:<br />

__________________<br />

_____________________________________________________________________________________<br />

Reason <strong>for</strong> leaving: ____________________________________________________________________<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

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Employer _____________________________________ D<strong>at</strong>es of employment ___________________<br />

Address ___________________________________________ Phone #(s) ________________________<br />

Supervisor ________________________________________ May we contact this person _________<br />

Wage/Salary: Start: __________ End: __________ Position(s) Held and Duties:<br />

__________________<br />

_____________________________________________________________________________________<br />

Reason <strong>for</strong> leaving: ____________________________________________________________________<br />

Employer _____________________________________ D<strong>at</strong>es of employment ___________________<br />

Address ___________________________________________ Phone #(s) ________________________<br />

Supervisor ________________________________________ May we contact this person _________<br />

Wage/Salary: Start: __________ End: __________ Position(s) Held and Duties:<br />

__________________<br />

_____________________________________________________________________________________<br />

Reason <strong>for</strong> leaving: ____________________________________________________________________<br />

Please account <strong>for</strong> any gaps in your employment his<strong>to</strong>ry:<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________________<br />

_____________________________________________________________________________<br />

Educ<strong>at</strong>ion<br />

High School _________________________________________ Degree _________________________<br />

College/University ____________________________________________________________________<br />

Area(s) of study ________________________________________________________________<br />

Gradu<strong>at</strong>ion D<strong>at</strong>e _______________________________ Degree _________________________<br />

Voc<strong>at</strong>ional ___________________________________________________________________________<br />

Area(s) of study ________________________________________________________________<br />

Gradu<strong>at</strong>ion D<strong>at</strong>e _______________________________ Degree/License __________________<br />

O<strong>the</strong>r important educ<strong>at</strong>ional experiences:<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

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Explain skills in which you are experienced (where appropri<strong>at</strong>e):<br />

Skills Years Comments<br />

Accounting<br />

Admin. Asst.<br />

Cashier/Register<br />

Cooking<br />

D<strong>at</strong>a Entry<br />

D<strong>at</strong>abase Software<br />

Food Prepar<strong>at</strong>ion<br />

General Cleaning<br />

Maintenance/Repair<br />

Graphic Design<br />

Human Resources<br />

Marketing<br />

Microsoft Excel<br />

Microsoft Publisher<br />

Me<strong>at</strong> & Seafood<br />

Phone Skills<br />

Programming<br />

Receiving<br />

Sales<br />

S<strong>to</strong>cking<br />

Technical Support<br />

Writing<br />

O<strong>the</strong>r skills or professional certific<strong>at</strong>ions we should know about:<br />

_____________________________________________________________________________________<br />

_____________________________________________________________________________________________<br />

_____________________________________________________________________________<br />

Section 5 - Professional References<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

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1. __________________________________________________________________________________<br />

Rel<strong>at</strong>ionship: ___________________________________ Phone#: _____________________________<br />

2. __________________________________________________________________________________<br />

Rel<strong>at</strong>ionship: ___________________________________ Phone#: _____________________________<br />

3. __________________________________________________________________________________<br />

Rel<strong>at</strong>ionship: ___________________________________ Phone#: _____________________________<br />

Please read be<strong>for</strong>e signing:<br />

This applic<strong>at</strong>ion is intended <strong>for</strong> use evalu<strong>at</strong>ing your qualific<strong>at</strong>ions <strong>for</strong> employment.<br />

Friendly City Food Cooper<strong>at</strong>ive, Inc. is an Equal Opportunity Employer and will not<br />

discrimin<strong>at</strong>e on <strong>the</strong> basis of sex, age, race, religion, marital/parental st<strong>at</strong>us, sexual<br />

orient<strong>at</strong>ion, n<strong>at</strong>ional origin, disability or any o<strong>the</strong>r characteristic protected by law<br />

and/or irrelevant <strong>to</strong> <strong>the</strong> good execution of this position.<br />

I hereby affirm th<strong>at</strong> <strong>the</strong> in<strong>for</strong>m<strong>at</strong>ion on this applic<strong>at</strong>ion (and accompanying résumé, if<br />

any) is true <strong>to</strong> <strong>the</strong> best of my knowledge. I also agree th<strong>at</strong> falsified in<strong>for</strong>m<strong>at</strong>ion or<br />

significant omissions may disqualify me from fur<strong>the</strong>r consider<strong>at</strong>ion <strong>for</strong> employment and<br />

may be considered justific<strong>at</strong>ion <strong>for</strong> dismissal <strong>at</strong> a l<strong>at</strong>er d<strong>at</strong>e.<br />

I understand th<strong>at</strong> this applic<strong>at</strong>ion <strong>for</strong> employment will be considered active <strong>for</strong> 60 days<br />

and th<strong>at</strong> if I wish <strong>to</strong> be considered <strong>for</strong> employment beyond this time period, I should<br />

complete a new applic<strong>at</strong>ion.<br />

I understand th<strong>at</strong> my employment with Friendly City Food Cooper<strong>at</strong>ive is “<strong>at</strong> will”,<br />

nei<strong>the</strong>r permanent nor guaranteed. While Friendly City asks <strong>for</strong> a 12-month commitment,<br />

I understand th<strong>at</strong> if I am offered employment with Friendly City, Friendly City or I may<br />

termin<strong>at</strong>e my employment <strong>at</strong> any time with or without cause or notice.<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

8


I hereby acknowledge th<strong>at</strong> I have read, understand and agree <strong>to</strong> <strong>the</strong> conditions set <strong>for</strong>th<br />

above.<br />

Sign<strong>at</strong>ure: __________________________________________________ D<strong>at</strong>e: ___________________<br />

Please mail or drop off your completed applic<strong>at</strong>ion <strong>to</strong> one of <strong>the</strong> following<br />

addresses:<br />

MAIL TO:<br />

Friendly City Food Co-op<br />

Attn: Human Resources<br />

PO Box 841<br />

Harrisonburg, VA 22803<br />

DROP OFF TO:<br />

Friendly City Food Co-op<br />

Attn: Human Resources<br />

57 S. Main St., Suite 302<br />

Harrisonburg, VA 22801<br />

*Office is loc<strong>at</strong>ed in <strong>the</strong> Bank of America building in down<strong>to</strong>wn Harrisonburg. Please<br />

slide applic<strong>at</strong>ion through mail slot if no one is <strong>the</strong>re <strong>to</strong> receive it.<br />

Friendly City Food Co-op PO Box 841, Harrisonburg, VA 22803<br />

jobsfriendlycityfoodcoop.com www.friendlycityfoodcoop.com<br />

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