Alarm Monitoring - Queensland Fire and Rescue Service
Alarm Monitoring - Queensland Fire and Rescue Service
Alarm Monitoring - Queensland Fire and Rescue Service
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<strong>Alarm</strong> Management<br />
<strong>Alarm</strong> Management<br />
Account <strong>Service</strong>s<br />
Emergency Contact<br />
Information<br />
Unwanted <strong>Alarm</strong><br />
Activations<br />
Contact Us<br />
The <strong>Alarm</strong> Management unit is responsible for<br />
providing contractual <strong>and</strong> technical support to<br />
monitored alarm premises.<br />
This is done through:<br />
• <strong>Alarm</strong> Connections;<br />
• <strong>Alarm</strong> Disconnections;<br />
• Transfer of Ownership;<br />
• <strong>Alarm</strong> Isolations;<br />
• <strong>Alarm</strong> Signalling Equipment (ASE) Fault<br />
Diagnosis;<br />
• ASE Technical Support; <strong>and</strong><br />
• Responding to enquiries arising from the alarm<br />
industry <strong>and</strong> from our existing 6500 monitored<br />
premises.<br />
In addition, the Contract <strong>and</strong> <strong>Alarm</strong> team also work<br />
with <strong>Fire</strong> Communications <strong>and</strong> their support units<br />
to ensure best alarm management practices are<br />
implemented, managed <strong>and</strong> adhered to.<br />
The Contract <strong>and</strong> <strong>Alarm</strong> team also work closely with<br />
the fire protection alarm industry providing solutions<br />
for alarm monitoring. Development in this area has<br />
seen alarm technicians accountable for their st<strong>and</strong>ard<br />
of work, the alarm industry <strong>and</strong> QFRS taking a more<br />
proactive approach toward Community Safety, timely<br />
key lodgment <strong>and</strong> relevant turnout information,<br />
compliance <strong>and</strong> consistency to processes <strong>and</strong> Risk<br />
Management.<br />
>> Connections<br />
>> Disconnections<br />
>> Technical Support<br />
>> Emergency Contact Information<br />
>> Unwanted <strong>Alarm</strong> Activations<br />
>> Transfer of Ownership
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